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Complaints

Showing 20 of 80
Sep 29, 2023 Hybrid Propulsion System 247,000 mi

The contact owns a 2007 Mercury Mariner. The contact stated while driving 50 MPH, the engine started to overheat, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway to let the engine cool down. After restarting the vehicle, the vehicle returned to ...

Sep 29, 2023 Hybrid Propulsion System 247,000 mi

The contact owns a 2007 Mercury Mariner. The contact stated while driving 50 MPH, the engine started to overheat, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway to let the engine cool down. After restarting the vehicle, the vehicle returned to ...

Oct 17, 2017 Service Brakes 84,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD BEFORE THE VEHICLE STOPPED. THE ANTI-LOCK BRAKE SYSTEM AND THE BRAKE INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FIVE OTHER TIMES INTERMITTENTLY...

Oct 17, 2017 Service Brakes 84,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD BEFORE THE VEHICLE STOPPED. THE ANTI-LOCK BRAKE SYSTEM AND THE BRAKE INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FIVE OTHER TIMES INTERMITTENTLY...

Jul 10, 2017 Structure 153,794 mi

PASSENGER SIDE REAR INNER FENDER WELL RUSTED COMPLETELY THROUGH ABOVE THE REAR SHOCK CAUSING THE SHOCK TO POTENTIALLY BREAK THROUGH AND DROP THE WHOLE SUSPENSION AND CAUSE AND ACCIDENT OR FLIP OVER IF IT BROKE THROUGH DURING A TURN. THE REST OF THE VEHICLE HARDLY HAS ANY RUST ON IT. THE MARINER SHAR...

Jul 10, 2017 Suspension 153,794 mi

PASSENGER SIDE REAR INNER FENDER WELL RUSTED COMPLETELY THROUGH ABOVE THE REAR SHOCK CAUSING THE SHOCK TO POTENTIALLY BREAK THROUGH AND DROP THE WHOLE SUSPENSION AND CAUSE AND ACCIDENT OR FLIP OVER IF IT BROKE THROUGH DURING A TURN. THE REST OF THE VEHICLE HARDLY HAS ANY RUST ON IT. THE MARINER SHAR...

Jul 10, 2017 Structure 153,794 mi

PASSENGER SIDE REAR INNER FENDER WELL RUSTED COMPLETELY THROUGH ABOVE THE REAR SHOCK CAUSING THE SHOCK TO POTENTIALLY BREAK THROUGH AND DROP THE WHOLE SUSPENSION AND CAUSE AND ACCIDENT OR FLIP OVER IF IT BROKE THROUGH DURING A TURN. THE REST OF THE VEHICLE HARDLY HAS ANY RUST ON IT. THE MARINER SHAR...

Jul 10, 2017 Suspension 153,794 mi

PASSENGER SIDE REAR INNER FENDER WELL RUSTED COMPLETELY THROUGH ABOVE THE REAR SHOCK CAUSING THE SHOCK TO POTENTIALLY BREAK THROUGH AND DROP THE WHOLE SUSPENSION AND CAUSE AND ACCIDENT OR FLIP OVER IF IT BROKE THROUGH DURING A TURN. THE REST OF THE VEHICLE HARDLY HAS ANY RUST ON IT. THE MARINER SHAR...

Jul 29, 2016 Service Brakes 94,500 mi

THE BRAKE SYSTEM'S HYDRAULIC CONTROL UNIT ("HCU"). ON SEVERAL OCCASIONS WHILE DRIVING, THE BRAKE PEDAL WILL TRAVEL TO THE FLOOR WHILE TRYING TO BRAKE RESULTING IN NO BRAKING ACTION (IE., VEHICLE NOT SLOWING). THIS MIGHT HAPPEN FOR ONE OR TWO PEDAL DEPRESSIONS BEFORE THERE IS ANY SLOWING OF THE VEH...

Jul 29, 2016 Service Brakes 94,500 mi

THE BRAKE SYSTEM'S HYDRAULIC CONTROL UNIT ("HCU"). ON SEVERAL OCCASIONS WHILE DRIVING, THE BRAKE PEDAL WILL TRAVEL TO THE FLOOR WHILE TRYING TO BRAKE RESULTING IN NO BRAKING ACTION (IE., VEHICLE NOT SLOWING). THIS MIGHT HAPPEN FOR ONE OR TWO PEDAL DEPRESSIONS BEFORE THERE IS ANY SLOWING OF THE VEH...

Jul 5, 2016 Electrical System 70,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT STATED THAT THE ALARM SYSTEM SOUNDED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Jul 5, 2016 Electrical System 70,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT STATED THAT THE ALARM SYSTEM SOUNDED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Jan 12, 2016 Engine 70,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE STALLED AND THE INSTRUMENT PANEL DISPLAYED A TRIANGLE WITH AN EXCLAMATION POINT. THE PANEL DISPLAYED THAT THE DRIVER NEEDED TO PULL OVER IMMEDIATELY. THE CONTACT PULLED OVER AND THE IGNITION HAD TO BE...

Jan 12, 2016 Engine 70,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE STALLED AND THE INSTRUMENT PANEL DISPLAYED A TRIANGLE WITH AN EXCLAMATION POINT. THE PANEL DISPLAYED THAT THE DRIVER NEEDED TO PULL OVER IMMEDIATELY. THE CONTACT PULLED OVER AND THE IGNITION HAD TO BE...

Aug 20, 2015 Traction Control System 65,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE CHECK FOUR BY FOUR, SERVICE BRAKES, AND PULL OVER SAFELY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT WHEN THE BRAKE PEDAL WAS DEPR...

Aug 20, 2015 Power Train 65,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE CHECK FOUR BY FOUR, SERVICE BRAKES, AND PULL OVER SAFELY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT WHEN THE BRAKE PEDAL WAS DEPR...

Aug 20, 2015 Service Brakes 65,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE CHECK FOUR BY FOUR, SERVICE BRAKES, AND PULL OVER SAFELY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT WHEN THE BRAKE PEDAL WAS DEPR...

Aug 20, 2015 Traction Control System 65,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE CHECK FOUR BY FOUR, SERVICE BRAKES, AND PULL OVER SAFELY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT WHEN THE BRAKE PEDAL WAS DEPR...

Aug 20, 2015 Power Train 65,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE CHECK FOUR BY FOUR, SERVICE BRAKES, AND PULL OVER SAFELY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT WHEN THE BRAKE PEDAL WAS DEPR...

Aug 20, 2015 Service Brakes 65,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE CHECK FOUR BY FOUR, SERVICE BRAKES, AND PULL OVER SAFELY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT WHEN THE BRAKE PEDAL WAS DEPR...

May 5, 2015 Steering 71,500 mi

THE POWER STEERING WENT OUT IN MY MOTHER'S 2007 MARINER HYBRID WITH 72,000 MILES DUE TO FAILURE OF THE POWER STEERING CONTROL MODULE. AFTER SEARCHING ONLINE FORUMS, I FOUND THIS TO BE A RATHER COMMON ISSUE ON THE 05-07 MARINER AND ESCAPE HYBRIDS. THE REPAIR WILL COST JUST UNDER A THOUSAND DOLLARS ON...

May 5, 2015 Steering 71,500 mi

THE POWER STEERING WENT OUT IN MY MOTHER'S 2007 MARINER HYBRID WITH 72,000 MILES DUE TO FAILURE OF THE POWER STEERING CONTROL MODULE. AFTER SEARCHING ONLINE FORUMS, I FOUND THIS TO BE A RATHER COMMON ISSUE ON THE 05-07 MARINER AND ESCAPE HYBRIDS. THE REPAIR WILL COST JUST UNDER A THOUSAND DOLLARS ON...

Feb 9, 2015 Electrical System

TL*THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL ...

Feb 9, 2015 Electrical System

TL*THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL ...

Jan 22, 2015 Hybrid Propulsion System

2007 MERCURY MARINER HYBRID. WHILE DRIVING ABOUT 70 MPH THE VEHICLE JUST SHUT DOWN. CW THE CONSUMER STATED THE DEFECTIVE COOLANT PUMP WAS REPLACED, PRIOR TO THE RECALL. THE CONSUMER IS REQUESTING REIMBURSEMENT. RECALL # 14V526000. *JB

Jan 22, 2015 Hybrid Propulsion System

2007 MERCURY MARINER HYBRID. WHILE DRIVING ABOUT 70 MPH THE VEHICLE JUST SHUT DOWN. CW THE CONSUMER STATED THE DEFECTIVE COOLANT PUMP WAS REPLACED, PRIOR TO THE RECALL. THE CONSUMER IS REQUESTING REIMBURSEMENT. RECALL # 14V526000. *JB

Jan 16, 2015 Service Brakes 106,000 mi

I WAS TRAVELING WITH MY 15 MONTH OLD SON DRIVING ROUGHLY 45 MILES AN HOUR ON A MULTILANE STREET WHEN THE ABS LIGHT (ORANGE) AND A EXCLAMATION POINT LIGHT (RED) TURNED ON AND MY DIGITAL READ OUT SAID SERVICE BRAKES. I WOULD ESTIMATE THAT I LOST 75% OF MY BRAKING POWER. DUE TO THE LACK OF STOPPING PO...

Jan 16, 2015 Service Brakes 106,000 mi

I WAS TRAVELING WITH MY 15 MONTH OLD SON DRIVING ROUGHLY 45 MILES AN HOUR ON A MULTILANE STREET WHEN THE ABS LIGHT (ORANGE) AND A EXCLAMATION POINT LIGHT (RED) TURNED ON AND MY DIGITAL READ OUT SAID SERVICE BRAKES. I WOULD ESTIMATE THAT I LOST 75% OF MY BRAKING POWER. DUE TO THE LACK OF STOPPING PO...

Nov 25, 2014 Service Brakes 89,935 mi

INTERMITTENT FAILURE OF THE ABS SYSTEM DUE TO BROKEN ABS EXCITER RING. CAUSED UNCONTROLLED SKIDDING ON SMOOTH PARKING LOT AND JITTERY BRAKING IN TRAFFIC CONDITIONS AT ABOUT 30 MPH. *TR

Nov 25, 2014 Service Brakes 89,935 mi

INTERMITTENT FAILURE OF THE ABS SYSTEM DUE TO BROKEN ABS EXCITER RING. CAUSED UNCONTROLLED SKIDDING ON SMOOTH PARKING LOT AND JITTERY BRAKING IN TRAFFIC CONDITIONS AT ABOUT 30 MPH. *TR

Nov 5, 2014 Engine 72,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V526000 (HYBRID PROPULSION SYSTEM). HOWEVER, THE PART N...

Nov 5, 2014 Hybrid Propulsion System 72,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V526000 (HYBRID PROPULSION SYSTEM). HOWEVER, THE PART N...

Nov 5, 2014 Engine 72,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V526000 (HYBRID PROPULSION SYSTEM). HOWEVER, THE PART N...

Nov 5, 2014 Hybrid Propulsion System 72,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V526000 (HYBRID PROPULSION SYSTEM). HOWEVER, THE PART N...

Sep 12, 2014 Service Brakes 120,000 mi

MY SON WAS COMING TO AN INTERSECTION OF A MAIN ROAD FROM A SIDE STREET AND WHEN HE WENT TO STEP ON THE BRAKE THE SUV WOULD NOT STOP HE DIDN'T EXPECT THIS AND PUSHED DOWN AS HARD AS HE COULD IF STOPPED OUT IN THE MAIN ROAD LUCKY NO ONE WAS OUT THERE. I HAVE CHECKED ON THE WEB AND A LOT OF PEOPLE HAVE...

Sep 12, 2014 Service Brakes 120,000 mi

MY SON WAS COMING TO AN INTERSECTION OF A MAIN ROAD FROM A SIDE STREET AND WHEN HE WENT TO STEP ON THE BRAKE THE SUV WOULD NOT STOP HE DIDN'T EXPECT THIS AND PUSHED DOWN AS HARD AS HE COULD IF STOPPED OUT IN THE MAIN ROAD LUCKY NO ONE WAS OUT THERE. I HAVE CHECKED ON THE WEB AND A LOT OF PEOPLE HAVE...

Jul 7, 2014 Fuel/propulsion System 65,000 mi

I WAS DRIVING MY '07 MARINER HYBRID ON THE NJ TURNPIKE AT FREEWAY SPEEDS WHEN THE RED TRIANGLE & MESSAGE "STOP SAFELY NOW" APPEARED ON THE DASH. THE PROPULSION SYSTEM STOPPED AND I WAS ABLE TO NAVIGATE OFF TO THE SHOULDER AND BRING THE VEHICLE TO A SAFE STOP. HAVING AN IMMEDIATE LOSS OF POWER WHILE ...

Jul 7, 2014 Engine 65,000 mi

I WAS DRIVING MY '07 MARINER HYBRID ON THE NJ TURNPIKE AT FREEWAY SPEEDS WHEN THE RED TRIANGLE & MESSAGE "STOP SAFELY NOW" APPEARED ON THE DASH. THE PROPULSION SYSTEM STOPPED AND I WAS ABLE TO NAVIGATE OFF TO THE SHOULDER AND BRING THE VEHICLE TO A SAFE STOP. HAVING AN IMMEDIATE LOSS OF POWER WHILE ...

Jul 7, 2014 Power Train 65,000 mi

I WAS DRIVING MY '07 MARINER HYBRID ON THE NJ TURNPIKE AT FREEWAY SPEEDS WHEN THE RED TRIANGLE & MESSAGE "STOP SAFELY NOW" APPEARED ON THE DASH. THE PROPULSION SYSTEM STOPPED AND I WAS ABLE TO NAVIGATE OFF TO THE SHOULDER AND BRING THE VEHICLE TO A SAFE STOP. HAVING AN IMMEDIATE LOSS OF POWER WHILE ...

Jul 7, 2014 Fuel/propulsion System 65,000 mi

I WAS DRIVING MY '07 MARINER HYBRID ON THE NJ TURNPIKE AT FREEWAY SPEEDS WHEN THE RED TRIANGLE & MESSAGE "STOP SAFELY NOW" APPEARED ON THE DASH. THE PROPULSION SYSTEM STOPPED AND I WAS ABLE TO NAVIGATE OFF TO THE SHOULDER AND BRING THE VEHICLE TO A SAFE STOP. HAVING AN IMMEDIATE LOSS OF POWER WHILE ...

Jul 7, 2014 Engine 65,000 mi

I WAS DRIVING MY '07 MARINER HYBRID ON THE NJ TURNPIKE AT FREEWAY SPEEDS WHEN THE RED TRIANGLE & MESSAGE "STOP SAFELY NOW" APPEARED ON THE DASH. THE PROPULSION SYSTEM STOPPED AND I WAS ABLE TO NAVIGATE OFF TO THE SHOULDER AND BRING THE VEHICLE TO A SAFE STOP. HAVING AN IMMEDIATE LOSS OF POWER WHILE ...

Jul 7, 2014 Power Train 65,000 mi

I WAS DRIVING MY '07 MARINER HYBRID ON THE NJ TURNPIKE AT FREEWAY SPEEDS WHEN THE RED TRIANGLE & MESSAGE "STOP SAFELY NOW" APPEARED ON THE DASH. THE PROPULSION SYSTEM STOPPED AND I WAS ABLE TO NAVIGATE OFF TO THE SHOULDER AND BRING THE VEHICLE TO A SAFE STOP. HAVING AN IMMEDIATE LOSS OF POWER WHILE ...

Aug 3, 2013 Steering 147,000 mi

MY WIFE WAS DRIVING APPROX. 50 MPH. ENTERED A CURVE AND THE POWER STEERING FAILED, MAKING IT VERY DIFFICULT FOR HER TO STEER SAFELY. *TR

Aug 3, 2013 Steering 147,000 mi

MY WIFE WAS DRIVING APPROX. 50 MPH. ENTERED A CURVE AND THE POWER STEERING FAILED, MAKING IT VERY DIFFICULT FOR HER TO STEER SAFELY. *TR

Apr 6, 2013 Fuel/propulsion System 59,000 mi

CAR ENGINE SUDDEN WENT DEAD IN THE MIDDLE OF HIGHWAY AND MESSAGE APPEARED THAT PULL OVER NOW FOR SAFETY. NO POWER TO WHEELS ECT. BARELY FOUND SAFE PLACE TO PULL OVER. DEALERSHIP SAID IT WAS CAUSED BY LEAKY WATER PUMP. VEHICLE WAS REPAIRED AT FOLSOM LAKE FORD. NO NOTE WAS ON THE DISPLAY SAYING WATER ...

Apr 6, 2013 Engine And Engine Cooling 59,000 mi

CAR ENGINE SUDDEN WENT DEAD IN THE MIDDLE OF HIGHWAY AND MESSAGE APPEARED THAT PULL OVER NOW FOR SAFETY. NO POWER TO WHEELS ECT. BARELY FOUND SAFE PLACE TO PULL OVER. DEALERSHIP SAID IT WAS CAUSED BY LEAKY WATER PUMP. VEHICLE WAS REPAIRED AT FOLSOM LAKE FORD. NO NOTE WAS ON THE DISPLAY SAYING WATER ...

Apr 6, 2013 Fuel/propulsion System 59,000 mi

CAR ENGINE SUDDEN WENT DEAD IN THE MIDDLE OF HIGHWAY AND MESSAGE APPEARED THAT PULL OVER NOW FOR SAFETY. NO POWER TO WHEELS ECT. BARELY FOUND SAFE PLACE TO PULL OVER. DEALERSHIP SAID IT WAS CAUSED BY LEAKY WATER PUMP. VEHICLE WAS REPAIRED AT FOLSOM LAKE FORD. NO NOTE WAS ON THE DISPLAY SAYING WATER ...

Apr 6, 2013 Engine And Engine Cooling 59,000 mi

CAR ENGINE SUDDEN WENT DEAD IN THE MIDDLE OF HIGHWAY AND MESSAGE APPEARED THAT PULL OVER NOW FOR SAFETY. NO POWER TO WHEELS ECT. BARELY FOUND SAFE PLACE TO PULL OVER. DEALERSHIP SAID IT WAS CAUSED BY LEAKY WATER PUMP. VEHICLE WAS REPAIRED AT FOLSOM LAKE FORD. NO NOTE WAS ON THE DISPLAY SAYING WATER ...

Apr 3, 2013 Electrical System 70,000 mi

MY 22 YEAR OLD DAUGHTER WAS DRIVING MY 2007 MERCURY MARINER HYBRID BACK TO COLLEGE AFTER SPRING BREAK AT HOME. SHE WAS TRAVELING AT 75 MPH IN THE FAST LANE AND THE ENGINE JUST QUIT. SHE HAD BEEN DRIVING FOR SEVERAL HOURS AT FREEWAY SPEED. THE "STOP SAFELY" LIGHT COMES ON AND SHE WAS ABLE TO GET T...

Apr 3, 2013 Electrical System 70,000 mi

MY 22 YEAR OLD DAUGHTER WAS DRIVING MY 2007 MERCURY MARINER HYBRID BACK TO COLLEGE AFTER SPRING BREAK AT HOME. SHE WAS TRAVELING AT 75 MPH IN THE FAST LANE AND THE ENGINE JUST QUIT. SHE HAD BEEN DRIVING FOR SEVERAL HOURS AT FREEWAY SPEED. THE "STOP SAFELY" LIGHT COMES ON AND SHE WAS ABLE TO GET T...

Nov 20, 2012 Service Brakes 60,000 mi

TONE RINGS HAVE BEEN FAILING ANNUALLY. THIS CAUSES THE BRAKES TO PULSATE, RATHER THAN COME TO A COMPLETE AND PREDICTABLE STOP, AND DISABLES THE ANTI-LOCK BRAKE SYSTEM UNTIL TONE RINGS CAN BE REPLACED. *TR

Nov 20, 2012 Service Brakes 60,000 mi

TONE RINGS HAVE BEEN FAILING ANNUALLY. THIS CAUSES THE BRAKES TO PULSATE, RATHER THAN COME TO A COMPLETE AND PREDICTABLE STOP, AND DISABLES THE ANTI-LOCK BRAKE SYSTEM UNTIL TONE RINGS CAN BE REPLACED. *TR

Jul 4, 2012 Engine And Engine Cooling 52,284 mi

WAS DRIVING - WHEN STOP SAFELY NOW MESSAGE APPEARED ON DISPLAY, ENGINE HAD SHUT OFF, PULLED OVER, WAITED A MINUTE, RESTARTED ENGINE, DROVE A COUPLE OF BLOCKS, STOP SAFELY NOW MESSAGE REAPPEARED, DID THIS SEVERAL TIMES IN THE FEW MILES TO HOME. TOOK CAR TO DEALER NEXT MORNING. REPLACED THE COOLING ...

Jul 4, 2012 Service Brakes 52,660 mi

WAS DRIVING ON HIGHWAY - WHEN ABS LIGHT CAME ON, THEN SERVICE BRAKE SYSTEM, SERVICE 4X4, REGEN DISABLED DISPLAYED ON DISPLAY. TESTED BRAKES AND APPEARED THAT THEY WERE STILL FUNCTIONING, BROUGHT CAR TO DEALER NEXT MORNING, DEALER REPLACED ABS RING. *JS

Jul 4, 2012 Engine And Engine Cooling 52,284 mi

WAS DRIVING - WHEN STOP SAFELY NOW MESSAGE APPEARED ON DISPLAY, ENGINE HAD SHUT OFF, PULLED OVER, WAITED A MINUTE, RESTARTED ENGINE, DROVE A COUPLE OF BLOCKS, STOP SAFELY NOW MESSAGE REAPPEARED, DID THIS SEVERAL TIMES IN THE FEW MILES TO HOME. TOOK CAR TO DEALER NEXT MORNING. REPLACED THE COOLING ...

Jul 4, 2012 Service Brakes 52,660 mi

WAS DRIVING ON HIGHWAY - WHEN ABS LIGHT CAME ON, THEN SERVICE BRAKE SYSTEM, SERVICE 4X4, REGEN DISABLED DISPLAYED ON DISPLAY. TESTED BRAKES AND APPEARED THAT THEY WERE STILL FUNCTIONING, BROUGHT CAR TO DEALER NEXT MORNING, DEALER REPLACED ABS RING. *JS

May 22, 2012 Engine 70,100 mi

TRAVELLING ON ILLINOIS I-55 SOUTH EARLY IN THE MORNING. ABOUT 2 MILES NORTH OF US HIGHWAY 6 EXIT CAR LOST POWER AND I NOTICED "STOP SAFELY NOW" MESSAGE. I PULLED OFF TO SIDE OF ROAD. CAR STARTED RIGHT UP. I WENT ABOUT A 2 MILES AND CAR DID THE EXACT SAME THING. I WAS REAL CLOSE TO THE GOLF COU...

May 22, 2012 Power Train 70,100 mi

TRAVELLING ON ILLINOIS I-55 SOUTH EARLY IN THE MORNING. ABOUT 2 MILES NORTH OF US HIGHWAY 6 EXIT CAR LOST POWER AND I NOTICED "STOP SAFELY NOW" MESSAGE. I PULLED OFF TO SIDE OF ROAD. CAR STARTED RIGHT UP. I WENT ABOUT A 2 MILES AND CAR DID THE EXACT SAME THING. I WAS REAL CLOSE TO THE GOLF COU...

May 22, 2012 Engine 70,100 mi

TRAVELLING ON ILLINOIS I-55 SOUTH EARLY IN THE MORNING. ABOUT 2 MILES NORTH OF US HIGHWAY 6 EXIT CAR LOST POWER AND I NOTICED "STOP SAFELY NOW" MESSAGE. I PULLED OFF TO SIDE OF ROAD. CAR STARTED RIGHT UP. I WENT ABOUT A 2 MILES AND CAR DID THE EXACT SAME THING. I WAS REAL CLOSE TO THE GOLF COU...

May 22, 2012 Power Train 70,100 mi

TRAVELLING ON ILLINOIS I-55 SOUTH EARLY IN THE MORNING. ABOUT 2 MILES NORTH OF US HIGHWAY 6 EXIT CAR LOST POWER AND I NOTICED "STOP SAFELY NOW" MESSAGE. I PULLED OFF TO SIDE OF ROAD. CAR STARTED RIGHT UP. I WENT ABOUT A 2 MILES AND CAR DID THE EXACT SAME THING. I WAS REAL CLOSE TO THE GOLF COU...

Feb 24, 2012 Engine And Engine Cooling 68,120 mi

I OWN A 2007 MERCURY MARINER HYBRID AND I WAS TRAVELING FROM VIRGINIA WHERE I PREVIOUSLY LIVED TO NEW YORK FOR A JOB INTERVIEW. WHILE TRAVELING ON THE NEW JERSEY TURNPIKE AT A SPEED OF AROUND 73 MILES PER HOUR A LIGHT CAME ON IN MY VEHICLE THAT STATED "STOP VEHICLE SAFELY." I WAS TRAVELING IN THE FU...

Feb 24, 2012 Engine And Engine Cooling 68,120 mi

I OWN A 2007 MERCURY MARINER HYBRID AND I WAS TRAVELING FROM VIRGINIA WHERE I PREVIOUSLY LIVED TO NEW YORK FOR A JOB INTERVIEW. WHILE TRAVELING ON THE NEW JERSEY TURNPIKE AT A SPEED OF AROUND 73 MILES PER HOUR A LIGHT CAME ON IN MY VEHICLE THAT STATED "STOP VEHICLE SAFELY." I WAS TRAVELING IN THE FU...

Dec 29, 2011 Engine And Engine Cooling 50,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT WAS DRIVING 65 MPH WHEN A WARNING LIGHT ILLUMINATED, ADVISING THE CONTACT TO "STOP SAFELY NOW." THE CONTACT STATED THAT THE FAILURE WAS RECURRING AND WHEN THE WARNING LIGHT WAS ILLUMINATED, THE VEHICLE WOULD IMMEDIATELY STALL. THE CON...

Dec 29, 2011 Engine And Engine Cooling 50,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT WAS DRIVING 65 MPH WHEN A WARNING LIGHT ILLUMINATED, ADVISING THE CONTACT TO "STOP SAFELY NOW." THE CONTACT STATED THAT THE FAILURE WAS RECURRING AND WHEN THE WARNING LIGHT WAS ILLUMINATED, THE VEHICLE WOULD IMMEDIATELY STALL. THE CON...

Jun 20, 2011 Unknown Or Other 117,500 mi

I HAVE A 2007 MERCURY MARINER HYBRID WITH 118,000 MILES. YESTERDAY, THE EXCLAMATION MARK WARNING LIGHT CAME ON 12 TIMES IN 8 MILES. I TURNED AROUND AND IT CAME ON AN ADDITIONAL 10 TIMES ON THE WAY HOME. THERE IS FIRST A LOSS OF POWER, THE LIGHT COMES ON. I SWERVE ONTO THE SHOULDER BEFORE I CAN T...

Jun 20, 2011 Unknown Or Other 117,500 mi

I HAVE A 2007 MERCURY MARINER HYBRID WITH 118,000 MILES. YESTERDAY, THE EXCLAMATION MARK WARNING LIGHT CAME ON 12 TIMES IN 8 MILES. I TURNED AROUND AND IT CAME ON AN ADDITIONAL 10 TIMES ON THE WAY HOME. THERE IS FIRST A LOSS OF POWER, THE LIGHT COMES ON. I SWERVE ONTO THE SHOULDER BEFORE I CAN T...

Mar 19, 2011 Electrical System

I OWN A 2007 MERCURY MARINER HYBRID I HAVE ABOUT 76000 MILES. THE STOP SAFELY LIGHT COMES ON AND CAR STOPS IN MIDDLE OF ROAD WITHOUT WARNING ALSO WITH TEMP LIGHT MOST OF THE TIME THE SERVICE ENGINE WRENCH LIGHT COMES ON FREQUENTLY

Mar 19, 2011 Unknown Or Other

I OWN A 2007 MERCURY MARINER HYBRID I HAVE ABOUT 76000 MILES. THE STOP SAFELY LIGHT COMES ON AND CAR STOPS IN MIDDLE OF ROAD WITHOUT WARNING ALSO WITH TEMP LIGHT MOST OF THE TIME THE SERVICE ENGINE WRENCH LIGHT COMES ON FREQUENTLY

Mar 19, 2011 Electrical System

I OWN A 2007 MERCURY MARINER HYBRID I HAVE ABOUT 76000 MILES. THE STOP SAFELY LIGHT COMES ON AND CAR STOPS IN MIDDLE OF ROAD WITHOUT WARNING ALSO WITH TEMP LIGHT MOST OF THE TIME THE SERVICE ENGINE WRENCH LIGHT COMES ON FREQUENTLY

Mar 19, 2011 Unknown Or Other

I OWN A 2007 MERCURY MARINER HYBRID I HAVE ABOUT 76000 MILES. THE STOP SAFELY LIGHT COMES ON AND CAR STOPS IN MIDDLE OF ROAD WITHOUT WARNING ALSO WITH TEMP LIGHT MOST OF THE TIME THE SERVICE ENGINE WRENCH LIGHT COMES ON FREQUENTLY

Aug 16, 2010 Structure 80,688 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID WITH 80,688 MILES. THE CONTACT OWNS A BRITAX BOULEVARD CT REAR FACING CHILD SEAT. THE CHILD SEAT WOULD NOT PROPERLY FIT IN THE VEHICLE UNLESS A NOODLE OR TOWEL WAS BEING USED. THE OWNERS MANUAL STATED THAT NO OBJECT COULD BE USED BETWEEN THE CHILD S...

Aug 16, 2010 Structure 80,688 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID WITH 80,688 MILES. THE CONTACT OWNS A BRITAX BOULEVARD CT REAR FACING CHILD SEAT. THE CHILD SEAT WOULD NOT PROPERLY FIT IN THE VEHICLE UNLESS A NOODLE OR TOWEL WAS BEING USED. THE OWNERS MANUAL STATED THAT NO OBJECT COULD BE USED BETWEEN THE CHILD S...

Jul 28, 2010 Equipment 31,000 mi

NAVIGATION SYSTEM FAILS AND RESTARTS CAUSING DRIVER TO BECOME DISORIENTED. AFTER 5 VISITS TO THE DEALER AND 26 DAYS IN THE SHOP, FORD CANNOT FIX THE PROBLEM. *TR

Jul 28, 2010 Equipment 31,000 mi

NAVIGATION SYSTEM FAILS AND RESTARTS CAUSING DRIVER TO BECOME DISORIENTED. AFTER 5 VISITS TO THE DEALER AND 26 DAYS IN THE SHOP, FORD CANNOT FIX THE PROBLEM. *TR

Jul 11, 2010 Engine And Engine Cooling 64,680 mi

WHILE I WAS DRIVING MY 2007 MERCURY MARINER HYBRID AT 65 MPH ON A HIGHWAY, THE RED TRIANGLE CAME ON AND THE MESSAGE "STOP SAFELY NOW." THE CAR COMPLETELY AND SUDDENLY LOST ALL POWER. I TRIED TO GIVE IT SOME GAS BUT TO NO AVAIL. I PULLED OVER, SHUT IT OFF FOR A FEW MINUTES, AND THEN WAS ABLE TO RE...

Jul 11, 2010 Engine And Engine Cooling 64,680 mi

WHILE I WAS DRIVING MY 2007 MERCURY MARINER HYBRID AT 65 MPH ON A HIGHWAY, THE RED TRIANGLE CAME ON AND THE MESSAGE "STOP SAFELY NOW." THE CAR COMPLETELY AND SUDDENLY LOST ALL POWER. I TRIED TO GIVE IT SOME GAS BUT TO NO AVAIL. I PULLED OVER, SHUT IT OFF FOR A FEW MINUTES, AND THEN WAS ABLE TO RE...

May 6, 2010 Engine And Engine Cooling 65,000 mi

ENGINE SHUTS OFF WITHOUT ANY FOREWARNING WHILE VEHICLE IS IN MOTION. DEALER HAS ATTEMPTED TO REPAIR THE PROBLEM 2 TIMES--PROBLEM PERSISTS. THEY SAY IT IS A PROBLEM WITH THE COOLING SYSTEM FOR THE HYBRID BATTERIES. THEY HAVE REPLACED A WIRING HARNESS AND THE MOTOR OF THE COOLING FAN. *TR

May 6, 2010 Engine And Engine Cooling 65,000 mi

ENGINE SHUTS OFF WITHOUT ANY FOREWARNING WHILE VEHICLE IS IN MOTION. DEALER HAS ATTEMPTED TO REPAIR THE PROBLEM 2 TIMES--PROBLEM PERSISTS. THEY SAY IT IS A PROBLEM WITH THE COOLING SYSTEM FOR THE HYBRID BATTERIES. THEY HAVE REPLACED A WIRING HARNESS AND THE MOTOR OF THE COOLING FAN. *TR

Apr 25, 2010 Seats Crash 20,750 mi

DRIVING HOME LATE AT NIGHT, FROM BABYSITTING MY GRANDKIDS, WAS HIT IN THE REAR END BY A DRUNK DRIVER (ARRESTED BY THE STATE POLICE), GOING A HIGH RATE OF SPEED. THE DRIVERS SEATBACK BROKE FROM THE IMPACT AND I WAS UNABLE TO MAINTAIN CONTROL. SUV ROLLED 3 TIMES ACROSS THE EXPRESSWAY. SIDE CURTAIN ...

Apr 25, 2010 Seats Crash 20,750 mi

DRIVING HOME LATE AT NIGHT, FROM BABYSITTING MY GRANDKIDS, WAS HIT IN THE REAR END BY A DRUNK DRIVER (ARRESTED BY THE STATE POLICE), GOING A HIGH RATE OF SPEED. THE DRIVERS SEATBACK BROKE FROM THE IMPACT AND I WAS UNABLE TO MAINTAIN CONTROL. SUV ROLLED 3 TIMES ACROSS THE EXPRESSWAY. SIDE CURTAIN ...