High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
I WAS ON MY WAY TO DROP MY 3 MONTH OLD OFF AT DAYCARE AND THEN TO WORK. I WAS DRIVING DOWN THE HIGHWAY GOING 60 MPH WITH THE CRUISE CONTROL SET WHEN I FEEL THE CAR START TO JERK BACK AND FORTH A LITTLE. I LOOK AT MY GAUGES ALL ARE NORMAL EXCEPT THE RPM GAUGE IS JUMPING UP AND DOWN THEN ALL OF A SUDDEN IT IS KICK OUT OF CRUISE CONTROL, AND I LOSE ACCELERATION AND A WRENCH LIGHT CAME ON. I WAS ALMOST HIT BY 2 VEHICLES BECAUSE OF THE SUDDEN LOSE ON SPEED. AS I WAS LOSING ACCELERATION, I WAS TRYING NOT TO BRAKE BECAUSE I THOUGHT IT WAS GOING TO DIE. IT DID NOT DIE BUT I WAS NOT ABLE TO GO ANY FASTER THAN 25 -30 MPH. I DROVE IT STRAIGHT TO MY MECHANIC AND GOT THE CODE P2112. THIS IS FOR THE THROTTLE BODY. THERE WAS A RECALL ISSUED ON THIS FOR THE MERCURY MARINERS BUT IT DID NOT INCLUDE THE HYBRIDS. PLEASE HELP
I WAS ON MY WAY TO DROP MY 3 MONTH OLD OFF AT DAYCARE AND THEN TO WORK. I WAS DRIVING DOWN THE HIGHWAY GOING 60 MPH WITH THE CRUISE CONTROL SET WHEN I FEEL THE CAR START TO JERK BACK AND FORTH A LITTLE. I LOOK AT MY GAUGES ALL ARE NORMAL EXCEPT THE RPM GAUGE IS JUMPING UP AND DOWN THEN ALL OF A SUDDEN IT IS KICK OUT OF CRUISE CONTROL, AND I LOSE ACCELERATION AND A WRENCH LIGHT CAME ON. I WAS ALMOST HIT BY 2 VEHICLES BECAUSE OF THE SUDDEN LOSE ON SPEED. AS I WAS LOSING ACCELERATION, I WAS TRYING NOT TO BRAKE BECAUSE I THOUGHT IT WAS GOING TO DIE. IT DID NOT DIE BUT I WAS NOT ABLE TO GO ANY FASTER THAN 25 -30 MPH. I DROVE IT STRAIGHT TO MY MECHANIC AND GOT THE CODE P2112. THIS IS FOR THE THROTTLE BODY. THERE WAS A RECALL ISSUED ON THIS FOR THE MERCURY MARINERS BUT IT DID NOT INCLUDE THE HYBRIDS. PLEASE HELP
THROTTLE BODY PROBLEM. ALL OF A SUDDEN I HAD NO POWER AND BARELY MADE IT HOME. I HAD TO BE TOWED TO RAMEY FORD IN PRINCETON, WV THEY REPLACED THROTTLE BODY BUT I HAD TO PAY $100 DEDUCTIBLE. THIS CAR WAS PART OF A CUSTOMER SERVICE ARRANGEMENT WORKED OUT WITH NHTSA BUT THE VIN WAS NOT INCLUDED AND I WAS TOLD IT WAS NOT COVERED FOR COST OF REPLACEMENT . THIS WAS A VERY DANGEROUS SITUATION AND COULD HAVE RESULTED IN AN ACCIDENT. I FEEL THE PART SHOULD HAVE BEEN REPLACED WITHOUT ANY CHARGE SINCE OTHER VEHICLES IN THIS CLASS HAD THE SAME PROBLEM. THERE WAS NO OFFER TO REIMBURSE ME FOR MY TOW SINCE THE VEHICLE WAS TOTALLY DISABLED. THIS WAS A PROBLEM THAT FORD AND THE NHTSA WERE AWARE OF AND MY VEHICLE HAD THE SAME PROBLEM AS OTHERS. I FEEL THAT I SHOULD NOT HAVE TO PAY FOR LABOR OR TOW TO CORRECT A DEFECT. *TR
THROTTLE BODY PROBLEM. ALL OF A SUDDEN I HAD NO POWER AND BARELY MADE IT HOME. I HAD TO BE TOWED TO RAMEY FORD IN PRINCETON, WV THEY REPLACED THROTTLE BODY BUT I HAD TO PAY $100 DEDUCTIBLE. THIS CAR WAS PART OF A CUSTOMER SERVICE ARRANGEMENT WORKED OUT WITH NHTSA BUT THE VIN WAS NOT INCLUDED AND I WAS TOLD IT WAS NOT COVERED FOR COST OF REPLACEMENT . THIS WAS A VERY DANGEROUS SITUATION AND COULD HAVE RESULTED IN AN ACCIDENT. I FEEL THE PART SHOULD HAVE BEEN REPLACED WITHOUT ANY CHARGE SINCE OTHER VEHICLES IN THIS CLASS HAD THE SAME PROBLEM. THERE WAS NO OFFER TO REIMBURSE ME FOR MY TOW SINCE THE VEHICLE WAS TOTALLY DISABLED. THIS WAS A PROBLEM THAT FORD AND THE NHTSA WERE AWARE OF AND MY VEHICLE HAD THE SAME PROBLEM AS OTHERS. I FEEL THAT I SHOULD NOT HAVE TO PAY FOR LABOR OR TOW TO CORRECT A DEFECT. *TR
I WAS APPROACHING A STOP SIGN GOING ABOUT 15 MPH AND THE APPLIED THE BRAKE. INSTEAD OF STOPPING, THE CAR ACCELERATED AND I HAD TO STEER AROUND A CAR IN THE INTERSECTION TO AVOID AN ACCIDENT. I APPLIED THE EMERGENCY BRAKE AND THREW THE CAR INTO PARK TO STOP IT.
I WAS APPROACHING A STOP SIGN GOING ABOUT 15 MPH AND THE APPLIED THE BRAKE. INSTEAD OF STOPPING, THE CAR ACCELERATED AND I HAD TO STEER AROUND A CAR IN THE INTERSECTION TO AVOID AN ACCIDENT. I APPLIED THE EMERGENCY BRAKE AND THREW THE CAR INTO PARK TO STOP IT.
VEHICLE LOSES ALL ABILITY TO CONTROL THE THROTTLE BOTH WHILE AT HIGHWAY SPEED AND WHEN PULLING AWAY FROM A STOP. "WRENCH" FAULT INDICATOR ON THE DASHBOARD ILLUMINATES. RESTARTING THE VEHICLE RESTORES NORMAL OPERATING CONDITIONS UNTIL THE ISSUE REAPPEARS. THERE IS NO FAULT CODE ON OBDII READER AFTER RESTARTING THE ENGINE. *TR
VEHICLE LOSES ALL ABILITY TO CONTROL THE THROTTLE BOTH WHILE AT HIGHWAY SPEED AND WHEN PULLING AWAY FROM A STOP. "WRENCH" FAULT INDICATOR ON THE DASHBOARD ILLUMINATES. RESTARTING THE VEHICLE RESTORES NORMAL OPERATING CONDITIONS UNTIL THE ISSUE REAPPEARS. THERE IS NO FAULT CODE ON OBDII READER AFTER RESTARTING THE ENGINE. *TR
MY CAR, ON 4-5 OCCASIONS NOW, HAS LOST ALL POWER WHILE TRAVELING ON THE FREEWAY AT ABOUT 80 MILES PER HOUR. I CALLED FORD BECAUSE OF THE ELECTRONIC THROTTLE BODY CUSTOMER SATISFACTION PROGRAM AND MY VEHICLE DOES NOT QUALIFY BECAUSE OF THE ASSEMBLY PLANT THAT THE CAR WAS BUILT AT. I CAN ATTEST THAT MY VEHICLE IS DOING THE SAME EXACT THING THAT IS DESCRIBED IN THE ACCOUNTS OF THE PROBLEM WITH THE THROTTLE - WITHOUT QUESTION. I URGE YOU TO EXPAND THE PROGRAM THAT FORD IS BEING REQUIRED TO DO FOR THIS MASSIVE (OVER 1 MILLION VEHICLE) PROBLEM. THIS APPEARS TO ME TO GO BEYOND A PLANT ISSUE TO AN ENGINEERING ISSUE WITH THE PART ITSELF. *TR
MY CAR, ON 4-5 OCCASIONS NOW, HAS LOST ALL POWER WHILE TRAVELING ON THE FREEWAY AT ABOUT 80 MILES PER HOUR. I CALLED FORD BECAUSE OF THE ELECTRONIC THROTTLE BODY CUSTOMER SATISFACTION PROGRAM AND MY VEHICLE DOES NOT QUALIFY BECAUSE OF THE ASSEMBLY PLANT THAT THE CAR WAS BUILT AT. I CAN ATTEST THAT MY VEHICLE IS DOING THE SAME EXACT THING THAT IS DESCRIBED IN THE ACCOUNTS OF THE PROBLEM WITH THE THROTTLE - WITHOUT QUESTION. I URGE YOU TO EXPAND THE PROGRAM THAT FORD IS BEING REQUIRED TO DO FOR THIS MASSIVE (OVER 1 MILLION VEHICLE) PROBLEM. THIS APPEARS TO ME TO GO BEYOND A PLANT ISSUE TO AN ENGINEERING ISSUE WITH THE PART ITSELF. *TR
TL*THE CONTACT OWNS A 2009 MERCURY MARINER HYBRID. THE CONTACT STATED THAT AFTER APPLYING THE BRAKES IN THE PARKING LOT THE VEHICLE ACCELERATED. THE VEHICLE DID NOT RESPOND TO THE BRAKES AND DID NOT STOP UNTIL THE VEHICLE CRASHED INTO A PARKED VEHICLE. AFTER HITTING THE VEHICLE THE RPMS CONTINUED TO INCREASE AND DID NOT STOP UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TOWED TO THE DEALER TO BE INSPECTED. THE POLICE DID NOT FILE A REPORT BECAUSE THEY SAID IT WAS IN A SCHOOL PARKING. THE FAILURE AND CURRENT MILEAGES WERE 14143.
TL*THE CONTACT OWNS A 2009 MERCURY MARINER HYBRID. THE CONTACT STATED THAT AFTER APPLYING THE BRAKES IN THE PARKING LOT THE VEHICLE ACCELERATED. THE VEHICLE DID NOT RESPOND TO THE BRAKES AND DID NOT STOP UNTIL THE VEHICLE CRASHED INTO A PARKED VEHICLE. AFTER HITTING THE VEHICLE THE RPMS CONTINUED TO INCREASE AND DID NOT STOP UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TOWED TO THE DEALER TO BE INSPECTED. THE POLICE DID NOT FILE A REPORT BECAUSE THEY SAID IT WAS IN A SCHOOL PARKING. THE FAILURE AND CURRENT MILEAGES WERE 14143.