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Complaints

Showing 20 of 30
Jan 7, 2019 Steering

POWER STEERING CONTROL MODULE PSCM) AND CLUSTER MODULE WENT OUT, STEERING IS NOT SAFE, VERY HARD TO STEER

Jan 7, 2019 Steering

POWER STEERING CONTROL MODULE PSCM) AND CLUSTER MODULE WENT OUT, STEERING IS NOT SAFE, VERY HARD TO STEER

Jun 16, 2017 Power Train 133,000 mi

CHECK ENGINE WRENCH CAME ON VEHICLE BEGAN TO LOOSE POWER. GAYLORD FORD FOUND NO RECALL BECAUSE THE CAR WAS BUILD AUGUST 2009 IN THE SAME PLANT AS OTHER VEHICLES WITH THE PROBLEM WITH THE THROTTLE SENSOR FOR POWERTRAIN. THE VEHICLE LOST POWER AND WOULD ONLY GO 30 MPH. CAR IS A 2010 MILAN HYBRID 13...

Jun 16, 2017 Power Train 133,000 mi

CHECK ENGINE WRENCH CAME ON VEHICLE BEGAN TO LOOSE POWER. GAYLORD FORD FOUND NO RECALL BECAUSE THE CAR WAS BUILD AUGUST 2009 IN THE SAME PLANT AS OTHER VEHICLES WITH THE PROBLEM WITH THE THROTTLE SENSOR FOR POWERTRAIN. THE VEHICLE LOST POWER AND WOULD ONLY GO 30 MPH. CAR IS A 2010 MILAN HYBRID 13...

May 8, 2017 Electronic Stability Control (esc) 84,000 mi

I HAVE BEEN ON THE PHONE WITH FORD. AN EXTREMELY MAD AND RUDE WOMAN DIDN'T OR COULDN'T ANSWER ANY QUESTIONS I HAD. SHE KEPT TELLING ME I GOT MY RECALL BE CAUSE THEY CHECKED MY COMPUTER SYSTEM BUT DIDN'T REPLACE THE RECALLED STEERING MODULE. THE WOMAN ALSO DIDN'T HANG UP SO I WAS UNABLE TO DO THE SUR...

May 8, 2017 Electrical System 84,000 mi

I HAVE BEEN ON THE PHONE WITH FORD. AN EXTREMELY MAD AND RUDE WOMAN DIDN'T OR COULDN'T ANSWER ANY QUESTIONS I HAD. SHE KEPT TELLING ME I GOT MY RECALL BE CAUSE THEY CHECKED MY COMPUTER SYSTEM BUT DIDN'T REPLACE THE RECALLED STEERING MODULE. THE WOMAN ALSO DIDN'T HANG UP SO I WAS UNABLE TO DO THE SUR...

May 8, 2017 Steering 84,000 mi

I HAVE BEEN ON THE PHONE WITH FORD. AN EXTREMELY MAD AND RUDE WOMAN DIDN'T OR COULDN'T ANSWER ANY QUESTIONS I HAD. SHE KEPT TELLING ME I GOT MY RECALL BE CAUSE THEY CHECKED MY COMPUTER SYSTEM BUT DIDN'T REPLACE THE RECALLED STEERING MODULE. THE WOMAN ALSO DIDN'T HANG UP SO I WAS UNABLE TO DO THE SUR...

May 8, 2017 Electronic Stability Control (esc) 84,000 mi

I HAVE BEEN ON THE PHONE WITH FORD. AN EXTREMELY MAD AND RUDE WOMAN DIDN'T OR COULDN'T ANSWER ANY QUESTIONS I HAD. SHE KEPT TELLING ME I GOT MY RECALL BE CAUSE THEY CHECKED MY COMPUTER SYSTEM BUT DIDN'T REPLACE THE RECALLED STEERING MODULE. THE WOMAN ALSO DIDN'T HANG UP SO I WAS UNABLE TO DO THE SUR...

May 8, 2017 Electrical System 84,000 mi

I HAVE BEEN ON THE PHONE WITH FORD. AN EXTREMELY MAD AND RUDE WOMAN DIDN'T OR COULDN'T ANSWER ANY QUESTIONS I HAD. SHE KEPT TELLING ME I GOT MY RECALL BE CAUSE THEY CHECKED MY COMPUTER SYSTEM BUT DIDN'T REPLACE THE RECALLED STEERING MODULE. THE WOMAN ALSO DIDN'T HANG UP SO I WAS UNABLE TO DO THE SUR...

May 8, 2017 Steering 84,000 mi

I HAVE BEEN ON THE PHONE WITH FORD. AN EXTREMELY MAD AND RUDE WOMAN DIDN'T OR COULDN'T ANSWER ANY QUESTIONS I HAD. SHE KEPT TELLING ME I GOT MY RECALL BE CAUSE THEY CHECKED MY COMPUTER SYSTEM BUT DIDN'T REPLACE THE RECALLED STEERING MODULE. THE WOMAN ALSO DIDN'T HANG UP SO I WAS UNABLE TO DO THE SUR...

Jul 20, 2016 Service Brakes 114,780 mi

BRAKE WARNING LIGHT AND A MESSAGE ON THE DASH SAYING "CHECK BRAKE SYSTEM" INTERMITANTLY OCCUR. BRAKES SEEM TO WORK NORMALLY. RESTARTING THE CAR TEMPORARILY FIXES THE PROBLEM, ONLY TO OCCUR AGAIN IN SEVERAL MILES. THE PROBLEM OCCURS AT ANY TIME, STANDING OR IN MOTION.

Jul 20, 2016 Service Brakes 114,780 mi

BRAKE WARNING LIGHT AND A MESSAGE ON THE DASH SAYING "CHECK BRAKE SYSTEM" INTERMITANTLY OCCUR. BRAKES SEEM TO WORK NORMALLY. RESTARTING THE CAR TEMPORARILY FIXES THE PROBLEM, ONLY TO OCCUR AGAIN IN SEVERAL MILES. THE PROBLEM OCCURS AT ANY TIME, STANDING OR IN MOTION.

Jul 1, 2015 Vehicle Speed Control 54,500 mi

WAS STOPPED AT A RED LIGHT, CAR HAD BEEN DRIVING FINE, BUT WHEN THE LIGHT TURNED GREEN AND I PROCEEDED MY CAR SUDDENLY HAD REDUCED POWER AND WOULD NOT DRIVE MORE THAN 40-45 MPH. NO LIGHTS OR ANYTHING CAME ON THE DASH THE FIRST TIME. THE SECOND TIME HOWEVER A YELLOW/ORANGE WRENCH LIGHT APPEARED. I GO...

Jul 1, 2015 Unknown Or Other 54,500 mi

WAS STOPPED AT A RED LIGHT, CAR HAD BEEN DRIVING FINE, BUT WHEN THE LIGHT TURNED GREEN AND I PROCEEDED MY CAR SUDDENLY HAD REDUCED POWER AND WOULD NOT DRIVE MORE THAN 40-45 MPH. NO LIGHTS OR ANYTHING CAME ON THE DASH THE FIRST TIME. THE SECOND TIME HOWEVER A YELLOW/ORANGE WRENCH LIGHT APPEARED. I GO...

Jul 1, 2015 Vehicle Speed Control 54,500 mi

WAS STOPPED AT A RED LIGHT, CAR HAD BEEN DRIVING FINE, BUT WHEN THE LIGHT TURNED GREEN AND I PROCEEDED MY CAR SUDDENLY HAD REDUCED POWER AND WOULD NOT DRIVE MORE THAN 40-45 MPH. NO LIGHTS OR ANYTHING CAME ON THE DASH THE FIRST TIME. THE SECOND TIME HOWEVER A YELLOW/ORANGE WRENCH LIGHT APPEARED. I GO...

Jul 1, 2015 Unknown Or Other 54,500 mi

WAS STOPPED AT A RED LIGHT, CAR HAD BEEN DRIVING FINE, BUT WHEN THE LIGHT TURNED GREEN AND I PROCEEDED MY CAR SUDDENLY HAD REDUCED POWER AND WOULD NOT DRIVE MORE THAN 40-45 MPH. NO LIGHTS OR ANYTHING CAME ON THE DASH THE FIRST TIME. THE SECOND TIME HOWEVER A YELLOW/ORANGE WRENCH LIGHT APPEARED. I GO...

Oct 25, 2014 Air Bags Crash 40,000 mi

ON FRIDAY, DEC 13TH, I WAS DRIVING HOME IN CRUISE CONTROL AT 60 MPH. MY BLOOD PRESSURE DROPPED SUDDENLY AND I PASSED OUT AT THE WHEEL. I WOKE UP JUST IN TIME TO CRASH, NO TIME TO REACT. I IMPACTED, HEAD ON, A CREEK BANK AFTER JUMPING OVER THE CREEK. MY AIRBAGS DID NOT INFLATE AND I IMPACTED THE ...

Oct 25, 2014 Air Bags Crash 40,000 mi

ON FRIDAY, DEC 13TH, I WAS DRIVING HOME IN CRUISE CONTROL AT 60 MPH. MY BLOOD PRESSURE DROPPED SUDDENLY AND I PASSED OUT AT THE WHEEL. I WOKE UP JUST IN TIME TO CRASH, NO TIME TO REACT. I IMPACTED, HEAD ON, A CREEK BANK AFTER JUMPING OVER THE CREEK. MY AIRBAGS DID NOT INFLATE AND I IMPACTED THE ...

Mar 29, 2014 Vehicle Speed Control 64,000 mi

WHILE DRIVING AND ATTEMPTING TOP ACCELERATE UP TO SPEED, THE VEHICLE BEGAN TO SLOW AND HESITATE. IT WOULD NOT PROPERLY ACCELERATE. AFTER GOING A SHORT DISTANCE AT REDUCED SPEED, THE VEHICLE BEGAN TO SHAKE AND HESITATE. I WAS ABLE TO MAKE IT HOME (LUCKILY NOT TOO FAR). THE WRENCH SYMBOL ON THE DA...

Mar 29, 2014 Fuel System, Gasoline 64,000 mi

WHILE DRIVING AND ATTEMPTING TOP ACCELERATE UP TO SPEED, THE VEHICLE BEGAN TO SLOW AND HESITATE. IT WOULD NOT PROPERLY ACCELERATE. AFTER GOING A SHORT DISTANCE AT REDUCED SPEED, THE VEHICLE BEGAN TO SHAKE AND HESITATE. I WAS ABLE TO MAKE IT HOME (LUCKILY NOT TOO FAR). THE WRENCH SYMBOL ON THE DA...

Mar 29, 2014 Vehicle Speed Control 64,000 mi

WHILE DRIVING AND ATTEMPTING TOP ACCELERATE UP TO SPEED, THE VEHICLE BEGAN TO SLOW AND HESITATE. IT WOULD NOT PROPERLY ACCELERATE. AFTER GOING A SHORT DISTANCE AT REDUCED SPEED, THE VEHICLE BEGAN TO SHAKE AND HESITATE. I WAS ABLE TO MAKE IT HOME (LUCKILY NOT TOO FAR). THE WRENCH SYMBOL ON THE DA...

Mar 29, 2014 Fuel System, Gasoline 64,000 mi

WHILE DRIVING AND ATTEMPTING TOP ACCELERATE UP TO SPEED, THE VEHICLE BEGAN TO SLOW AND HESITATE. IT WOULD NOT PROPERLY ACCELERATE. AFTER GOING A SHORT DISTANCE AT REDUCED SPEED, THE VEHICLE BEGAN TO SHAKE AND HESITATE. I WAS ABLE TO MAKE IT HOME (LUCKILY NOT TOO FAR). THE WRENCH SYMBOL ON THE DA...

Aug 8, 2013 Engine 30,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY MARINER HYBRID. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE BEGAN TO DECELERATE AND PROCEEDED INTO LIMP MODE AND THE WRENCH LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT A...

Aug 8, 2013 Power Train 30,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY MARINER HYBRID. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE BEGAN TO DECELERATE AND PROCEEDED INTO LIMP MODE AND THE WRENCH LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT A...

Aug 8, 2013 Engine 30,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY MARINER HYBRID. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE BEGAN TO DECELERATE AND PROCEEDED INTO LIMP MODE AND THE WRENCH LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT A...

Aug 8, 2013 Power Train 30,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY MARINER HYBRID. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE BEGAN TO DECELERATE AND PROCEEDED INTO LIMP MODE AND THE WRENCH LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT A...

Jun 18, 2013 Engine 24,400 mi

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE STALLED SIX TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC BECAUSE THEY WERE UNABLE TO TAKE IT TO THE DEALER TO HAVE THE THROTTLE BODY REPLACED. THE VEHICLE WAS NOT REPAIRED FOR TWO WEEKS BECAUSE THE ...

Jun 18, 2013 Vehicle Speed Control 24,400 mi

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE STALLED SIX TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC BECAUSE THEY WERE UNABLE TO TAKE IT TO THE DEALER TO HAVE THE THROTTLE BODY REPLACED. THE VEHICLE WAS NOT REPAIRED FOR TWO WEEKS BECAUSE THE ...

Jun 18, 2013 Engine 24,400 mi

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE STALLED SIX TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC BECAUSE THEY WERE UNABLE TO TAKE IT TO THE DEALER TO HAVE THE THROTTLE BODY REPLACED. THE VEHICLE WAS NOT REPAIRED FOR TWO WEEKS BECAUSE THE ...

Jun 18, 2013 Vehicle Speed Control 24,400 mi

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE STALLED SIX TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC BECAUSE THEY WERE UNABLE TO TAKE IT TO THE DEALER TO HAVE THE THROTTLE BODY REPLACED. THE VEHICLE WAS NOT REPAIRED FOR TWO WEEKS BECAUSE THE ...