2008 MERCURY MARINER Power Train Problems

The contact owns a 2008 Mercury Mariner. The contact stated while at a stop sign, the vehicle failed to accelerate upon depression of accelerator pedal with the oil warning light flashing on the instrument panel. The contact drove the vehicle despite the failure returning upon restarting the vehicle. The contact had the vehicle towed to an independent mechanic and was informed that the shift lever had disengaged from the transmission. The contact was then referred to the manufacturer after the mechanic discovered NHTSA Campaign Number: 15V606000 (Power Train); which the mechanic linked to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the recall. The contact was referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2008 Mercury Mariner. The contact stated that while idled at a stop, the maintenance warning light illuminated. The contact then stated that while the accelerator pedal was depressed the vehicle failed to accelerate. The contact then stated that he had to apply pressure to the accelerator pedal to increase the RPMs to approximately 3000 to allow the vehicle to proceed forward. Additionally, the contact stated that the brake pedal had to remain depressed to stop the vehicle from rolling on an incline when the vehicle failed to shift in 2nd gear. The contact stated that the vehicle was inspected by a family friend who determined the potential failure was related to NHTSA Campaign Number: 15V606000 (Power Train). The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 309,000.

Mileage: 309,000

While driving on the highway my car just cut off in the middle lane. I was able to get into the emergency lane.

I WAS DRIVING THE VEHICLE AND I HEARD SOMETHING CLICK, VEHICLE STARTED SLOWING DOWN, GOT TO SIDE OF THE ROAD, PUT IN PARK, THEN TRIED TO GO DRIVE, NOTHING ,MOVED IT TO DR2,IT MOVED, WENT BACK TO PARK,TRIED GOING INTO REVERSE NOTHING, IT WILL MOVE IN DRIVE BUT NOT REVERSE.

Mileage: 260,000

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. ADDITIONALLY, THE VEHICLE FAILED TO OPERATE WHILE IN REVERSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER RIVERSIDE FORD (2089 RIVERSIDE DR, MACON, GA 31204) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 260,000.

Mileage: 260,000

2008 MERCURY MARINER THROTTLE CONTROL POWERTRAIN LIGHT COMES ON, TRANSMISSION CANNOT GO INTO GEAR PROPERLY, IT STOPS AT 4000 RPM, AND IT STRUGGLES TO GO AT HIGHER SPEEDS,

ON THE HIGHWAY AND STREET MY LEFT TIRE SHAKES BUT MY WHEEL DOESN'T THEN MY POWERTRAIN FAULT

MY POWER STEERING WENT OUT WHILE I WAS DRIVING. I TOOK THIS VEHICLE TO MY MECHANIC AND HE SAID THAT IT WAS RELATED TO THE POWER STEERING RECALL THEY DID ON THIS TYPE OF CAR. BUT WHEN I PUT IN MY VIN IT SAID THIS CAR WAS NOT RECALLED. SO I AM WONDERING IF YOU GUYS SKIPPED OVER MY VEHICLE. I WOULD APPRECIATE IF YOU WOULD LOOK INTO THIS. THANK YOU.

Mileage: 110,264

THE CAR IS REVING HIGH AND ACCELERATING POORLY. THEN THE RED TRIANGLE LIGHT TELLING ME TO STOP SAFETY NOW COMES ON CAUSING ME TO PULL OVER AND SHUT CAR OFF. I TURN THE CAR BACK ON AND IT DRIVES BUT WITH SAME ISSUES. LOOK ON THE CARCOMPLAINT.COM WEBSITE FOR TSB-09-19-12 AND TSB-08-24-5 WHICH DETAIL WHAT MY CAR IS DOING AND MAKES IT APPEAR LIKE THERE IS A COOLING PUMP RECALL. FORD JUST TOLD ME THERE ARE NO RECALLS LISTED FOR MY VIN THOUGH. THE FREQUENCY OF WHICH THE RED TRIANGLE LIGHT COMES ON IS INCREASING THIS MONTH. IT WAS EVERY FEW MONTHS AND NOW IT IS WEEKLY-DAILY.

Mileage: 231,000

FORD'S RECALL "CODE 14S19" ON 2005-2008 MARINER HYBRIDS AND ESCAPE HYBRIDS SHOULD COVER ALL OF THESE HYBRIDS BUT IT HAS EXCEPTIONS! FORD HAS ISSUED A RECALL ON *SOME* OF THE 2005-2008 FORD ESCAPE HYBRIDS AND *SOME* OF THE CORRESPONDING MERCURY MARINER HYBRIDS. HOWEVER THEY ARE REFUSING TO ISSUE A RECALL ON MY PARTICULAR 2008 MARINER HYBRID (WHICH IS EXHIBITING THE ELECTRONIC OVERHEATING PROBLEM DESCRIBED IN THE RECALL WHERE THE STOP SAFELY NOW COMES ON AND THERE IS AN IMMEDIATE LOSS OF POWER). THEY ARE REFUSING TO FIX MY MARINER JUST BECAUSE THE VIN NUMBER DOES NOT MATCH THE PARTICULAR MANUFACTURING LOT COVERED BY THE ORIGINAL FORD RECALL - THOUGH MY SUV DOES FALL IN THE DATE RANGE MENTIONED IN THE RECALL) I AM CERTAIN THIS RECALL SHOULD COVER MORE HYBRID SUV THAN FORD HAS ADMITTED TO, AND SINCE THE MARINERS HAD A VERY LIMITED PRODUCTION RUN, IT IS LESS LIKELY THAT THERE WIL BE A SIGNIFICANT NUMBER OF COMPLAINTS DUE TO THIS VERY SERIOUS LIFE THREATENING ISSUE - AND I WOULD LIKE TO EMPHASIZE THAT THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS INCLUDING ON NHTSA. FORD SHOULD EXPAND THIS RECALL TO INCLUDE ALL DEFECTIVE FORD ESCAPES AND MARINER HYBRIDS BEFORE SERIOUS ACCIDENTS START OCCURRING AS A RESULT OF VEHICLES SHUTTING OFF DURING OPERATION BECAUSE OF EITHER DRIVE ELECTRONICS OVER HEATING DUE TO A BAD COOLANT PUMP, (AND POSSIBLY OTHER CAUSES?). ----RELEVANT RECALL-- NHTSA VEHICLE SAFETY RECALLS RECALL NUMBER 14V526000 RECALL DATE 09/03/2014 COMPONENT HYBRID PROPULSION SYSTEM FORD CONTACT NUMBER FOR RECALLS 1-866-436-7332. RELEVANT LINKS: HTTPS://WWW.NHTSA.GOV/VEHICLE/2007/MERCURY/MARINER%252520HYBRID

Mileage: 120,000

ON 6/8/2019 WHILE DRIVING ON HIGHWAY WITH CRUISE SET WITH MY DISABLED SON IN VEHICLE THE CAR PULLED BADLY TO ONE SIDE. I IMMEDIATELY BRAKED AND IT TOOK ALL MY STRENGTH TO GET US OFF THE ROAD. FRONT AXLE HAS ALREADY BEEN REPLACED 2 YEARS AGO. NOW DEALER IS SAYING TRANSMISSION BLEW AND IS OUT WHICH CAUSED FRONT AXLE TO FAIL WHILE DRIVING. REGULAR MAINTENANCE AND UPKEEP HAVE BEEN DONE. BUILT CAR AND ONLY DRIVER USUALLY CITY MILES. 2008 WITH LESS THAN 60,000 MILES. THIS IS A HUGE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY WE ALMOST FLIPPED.

Mileage: 58,000

TAKATA RECALL WELL DRIVING MY VEHICLE LOST ACCELERATION.WHEN I STEP ON THE GAS THE VEHICLE DIDN'T ACCELERATE AS THE RPM WENT UP.I WAS COMING TO A STOP LIGHT ON CITY STREET.AS I MADE THE STOP AT STOP-LIGHT AS THE LIGHT TURN GREEN I STEPPED ON THE HAS AND THE RPMS WENT UP BUT VEHICLE BARELY MOVED.

Mileage: 165,000

NOV 1 2018 MY MERCURY MARINER PREMIER WAS DRIVING DOWN THE ROAD WHEN THE TRANSMISSION SUDDENLY QUIT PULLING NO WARNING LIGHTS NO OTHER WARNING SIGNS IT NEVER SLIPPED GEARS JUST QUIT, I NOTICED AFTER LETTING IT SIT A DAY I TRIED IT AGAIN AND IT WENT NOT EVEN A MILE AND QUIT MOVING THERE WAS A RECALL ON MY MODEL AND YR VEHICLE IN 2015 REGARDING TRANSMISSION ISSUES BUT I WAS NEVER TOLD OF THIS

MY 2008 MARINER HAD A RECALL FOR POWER STEERING DEFAULT SENSOR. I WAS TOLD BY FORD THAT THE ISSUE WAS RECALIBRATED IN THE ORIGINIAL RECALL BEFORE I PURCHASED THE CAR THE POWER STEERING FAILED AGAIN FORD WILL NOT FIX IT THEY DID NOT CHANGE THE PART TO SOLVE THE PROBLEM ORIGINIALLY THEY JUST RESET IT ON THE COMPUTER. IT IS EXTREMLY HARD TO TURN, BUT I NEED THE VEHICLE FOR WORK. GOT REPAIR QUOTES AS HIGH AS $1500 TO REPAIR, MONEY I DO NOT HAVE.

MERCURY MARINER RECALL, I PURCHASED A 2008 MERCURY MARINER ON 9/27/14. ON 12/19/14 AT NIGHT WHILE ON HIGHWAY THE WRENCH WARNING LIGHT CAME ON AND THE CAR DECREASED SPEED AND I ALMOST GOT HIT BY THE CAR FROM THE REAR, PULLED IN EMERGENCY LINE AND HAD SUV TOWED. REQUIRED A TRANSMISSION ON 12/26/16 FOR $1475. ON 1/14/16 WHILE ON HIGHWAY DURING EXITING ON EXIT THE STEERING WHEEL BECAME DIFFICULT TO TURN , HIT THE GUARD RAIL THERE WHERE NOT WARNING LIGHT TO INDICATE THAT THE STEERING HAD A PROBLEM, HAD THE SUV TOWED TO SHOP AND REPAIRED STEERING SHIFT TORQUE SENOR FOR $428.00. ON 1/10/17 AFTER GROCERY SHOPPING THE SUV WOULD NOT START, CALLED CAB TO TAKE ME HOME WITH GROCERIES, RETURNED TO HAVE SUV TOWED TO SHOP REPAIR THE IGNITION STARTER SWITCH FOR $176.00. ON 9/21/17 WHEN LEAVING FOR WORK, THE KEY WOULD NOT TURNED, TOWED TO SHOP AND REQUIRED LOCK CYLINDER HOUSING $434.00. I WOULD LIKE FORD TO REIMBURSEMENT FOR ALL THE REPAIRS AND TOWING COST. VIN [XXX], NOT ON RECALL LIST YET AND THESE REPAIRS ARE RELATED TO RECALLS FOR MY 2008 MERCURY MARINER. I AM UPSIDE DOWN STILL OWE $7100. FOR BALANCE. WAS UNABLE TO MAKE SCHEDULED PAYMENTS WHEN REPAIR WHERE REQUIRED, EFFECTED MY CREDIT SCORE. AT THE PRESENT TIME THE TORQUE CONVERTER IN NOT WORKING ON THE TRANSMISSION AND MY CAR IS DISABLE. I WOULD LIKE FORD TO REPLACE THE TRANSMISSION AT NO COST TO ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 65

POWER BRAKE BOOSTER BRAKE SYSTEM LOCK ON HIGHWAY. POWER STEERING WENT OUT WHILE DRIVING NO WARNING . ALMOST HAD ACCIDENT ON SNOW DUE TO BAD. TRANSMISSION. TRANSMISSION WENT OUT ON HIGHWAY. UNABLE TO START CAR IGNITION SWITCH.

Mileage: 50

I NEVER RECEIVED REIMBURSEMENT FOR PUTTING IN A TRANSMISSION. I WAS ALSO NEVER NOTIFIED OF ANY RECALLS ON MY TRANSMISSION.

Mileage: 88,000

IN TOWN, WHILE DRIVING 30 MPH, THE ENGINE SHUTS DOWN, LOSING POWER STEERING AND POWER BRAKE CONTROL.

Mileage: 190,000

I HAVE 2008 MERCURY MARNIER 1ST GEAR STARTS OFF FINE 2ND GEAR WON'T SHIFT TILL IT GETS TO 3750 RPM THEN SHIFTS 3RD FINE NOT IN 4TH IT'S GIVING ME CODES P0732 AND P0734

Mileage: 140,000

POWER STEERING COMPLETELY FAILED WHILE OPERATING THE CAR, POSING A DANGER. TRANSMISSION LURCHES ON UPSHIFT BETWEEN 1 - 2 GEAR WHILE ACCELERATING. ELECTRICAL SYSTEM WILL NOT CHARGE BATTERY AND COMPLETELY FAILS WHILE THE VEHICLE IS IN OPERATION ON THE HIGHWAY, POSING A DANGER. VEHICLE MAY OR MAY NOT RESTART IMMEDIATELY.

Mileage: 60,000

WHILE DRIVING WENT TO PULL OUT FROM RED LIGHT AND CAR WOULD NOT MOVE FORWARD. FINALLY PUMPED GAS PEDAL AND MANAGED TO GET CAR TO GO FORWARD. CONTINUED TO DO THIS UNTIL WOULD NOT GO FORWARD OR IN REVERSE. WAS ABLE TO GET TO EMPTY PARKING LOT SO ROLL BACK COULD PICK ME UP. HAD TO HAVE TRANSMISSION REBUILT AND WAS TOLD THAT THE TRANSMISSION HAD BEEN REPLACED BEFORE. TRUCK ONLY HAS 95,724 MILES ON IT AND I BOUGHT IT USED. WOULD LIKE TO KNOW IF ANY RECALLS HAD BEEN ISSUED ON THIS VEHICLE.

Mileage: 95,525

WHILE DRIVING THE CAR ON A HIGHWAY, THE WARNING LIGHT CHIMES AND DISPLAYS TO "SAFELY STOP VEHICLE". THE CAR NO LONGER ACCELERATES AND SLOWS TO A STOP EVEN IF YOU DON'T HAVE A SHOULDER TO PULL OFF TO. I NORMALLY JUST HIT MY HAZARD LIGHTS AND PULL TO A STOP, WAIT A FEW MINUTES THEN RESTART THE ENGINE. THIS HAPPEN ONCE A MONTH AND SOMETIMES TWICE OR THREE TIMES IN A ROW. IF THE HYBRID ELECTRONICS SYSTEM OVERHEATS, IT MAY SHUT DOWN THE POWERTRAIN, RESULTING IN A STALL-LIKE CONDITION, INCREASING THE RISK OF A CRASH. THERE IS CURRENTLY A RECALL ON THIS PROBLEM #14S19. CALLED FORD AND THEY SAID MY VEHICLE ISN'T A PART OF IT EVEN THOUGH IT CLEARLY WAS BUILT IN THE SAME TIME AND HAS THE EXACT ISSUE. VERY DANGEROUS AND SCARY PROBLEM.

Mileage: 133,500

WHEN I PULLED OUT INTO TRAFFIC ON MY WAY TO MEIJER THE VEHICLE BEGAN TO STALL LIKE IT WAS IN NEUTRAL. I WAS ABLE TO DRIVE IT TO A STOP LIGHT WHERE I PUT IT INTO PARK. WHEN I TOOK OFF FROM THE TRAFFIC LIGHT EVERYTHING WAS OK, WENT TO MEIJER AND TURNED THE VEHICLE OFF. WENT SHOPPING & WHEN I STARTED THE VEHICLE AGAIN EVEYTHING SEEMED NORMAL. WITHIN A MILE OF LEAVING MEIJER THE VEHICLE BEGAN THE SAME SYMPTOMS "ACTING LIKE IT WAS GOING TO STALL." WHEN I TRIED TO INCREASE THE SPEED TO GET THE VEHICLE HOME IT WOULD NOT GO OVER 15 MPH. IT WAS LIKE IT WAS CONFUSED ABOUT WHAT GEAR IT WAS IN. I PUT THE VEHICLE IN REVERSE TO PULL INTO A PARKING SPACE AND THE VEHICLE DID NOTHING. I TURNED IT OFF AND RESTARTED IT THEN PUT IT IN DRIVE AND PULLED INTO A PARKING SPACE.

Mileage: 262,000

STEERING WHEEL WILL FREEZE UP WHILE DRIVING. STEEL ON STEEL HORRIBLE NOISE WHEN DRIVING. SHIFTER GETS STUCK HAVE TO PUT IT IN NEUTRAL TO START IT. *TR

Mileage: 235,508

WHILE MY COLLEGE AGE DAUGHTER WAS DRIVING TO CAMPUS ON SUNDAY 8/28/16, CAME TO STOP AND WHEN SHE TRIED TO ACCELERATE, RPM BEGAN TO RACE ERRATICALLY AND CAR WOULD BARELY ACCELERATE. WRENCH LIGHT ON THE DASH BOARD IS NOW ILLUMINATED.

Mileage: 173,000

SPEED SHIFT FORCED ON 2ND AND 4TH, THE VEHICLE HAS ONLY 77000 MILES AND TRANSMISSION IS BAD, CONTACTED THE DEALER ABOUT THE PROBLEM AND NO ACTION TAKEN, THEY SAID THE VEHICLE IS NOT ON A RECALL CAMPAIGN AND OWNER NEEDED TO DO REPAIR AND IF THE CAMPAIGN STARTED ON THIS PROBLEM IN THE FUTURE THEY WILL REIMBURSE THE REPAIR AMOUNT, I NEED THE VEHICLE ON A DAILY BASIS AND NOW I'M STOCK WITH THE REPAIRS COST OF 1500 PLUS LABOR. I NEED TO ADD THIS VEHICLE TO THE RECALL AS SHOWN HERE: REPORT RECEIPT DATE: SEP 29, 2015 NHTSA CAMPAIGN NUMBER: 15V606000 COMPONENT(S): POWER TRAIN THE VEHICLE WAS IN MOTION WHEN IT HAPPENED , SPEED WAS REDUCED AND WRENCH LIGHT CAME ON THE DASHBOARD

Mileage: 77,000

WARNING LIGHTS COME ON WHEN DRIVING TELLING DRIVER TO SAFELY PULL OVER TO ROAD. TOWED TO FORD DEALER, WAS TOLD TO REPLACE WITH NEW TRANSMISSION. VEHICLE HAS 60K MILES AND WELL MAINTAINED. OTHER MECHANICS WERE TOLD FORD WOULD NOT SELL THEM PARTS FOR REPAIR AND ONLY FORD COULD WORK ON THEM. THIS IS NOT RIGHT, THERE IS SOMETHING WRONG WITH THE CVT AND FORD NEEDS TO OWN UP. A $9,200 REPAIR SHOULD NOT BE BORNE BY THE CONSUMER.

Mileage: 60,000

WARNING LIGHTS COME ON AND LOSS OF POWER, INFORMS DRIVER TO SAFELY PULL OVER. TO ROAD. TOWED VEHICLE TO FORD DEALER AND WAS TOLD ONLY OPTION WAS TO REPLACE WITH NEW TRANSMISSION AND THAT FORD WOULD NOT ALLOW TO REPAIR THE TRANSMISSION, ONLY REPLACE WITH NEW. VEHICLE HAS 60K MILES AND IS WELL MAINTAINED. OTHER TRANSMISSION MECHANICS HAVE BEEN TOLD THAT FORD WILL NOT SELL THEM PARTS TO REPAIR THE CVTS AND ONLY A FORD DEALER IS AUTHORIZED AND CAN GET THE REPLACEMENT PARTS. THIS IS NOT RIGHT, THERE IS SOMETHING WRONG WITH THE CVT AND FORD NEEDS TO OWN UP THIS PROBLEM. A $9,200 REPAIR SHOULD NOT BE BORNE BY THE CONSUMER. I CAN SEE OVER THE INTERNET THAT THIS IS AN ON-GOING PROBLEM WITH OTHER CONSUMERS.

Mileage: 60,000

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD HESITATE TO ACCELERATE AT A NORMAL PACE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

I WAS DRIVING AT A SPEED OF 40 MILES AN HOUR, STOPPED AT STOP LIGHT, AS I PROCEEDED ON THE GREEN LIGHT, THE CAR ACCELERATED AND THEN JOLTED. SUDDENLY, THE WRENCH ICON APPEARED ON THE DASHBOARD. FROM THAT POINT THE CAR SEEMED TO IDLE, THE CAR WOULD REV RPM'S AND WOULD NOT SHIFT AUTOMATICALLY TO THE NEXT GEAR. I HAD TO START IN 2ND AND SHIFT INTO DRIVE. HAVE HAD THE SENSORS REPLACED, TRANNY FLUID FLUSHED AND REPLACED AND GASKET SEAL AND PAN REPLACED. STILL NOT REPAIRED.

Mileage: 95,000

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN ISSUE WITH SHIFTING THE SECOND AND FOURTH GEARS. THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SERVO ROUTING COVER AND SERVO RING WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THIS FAILURE, THE STEERING COLUMN WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,834.

Mileage: 122,834

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE DRIVING 20 MPH, THE POWER TRAIN LIGHT REMAINED ILLUMINATED AND THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 118,000.

Mileage: 118,000

WELL I WAS AT A RED LIGHT AND THEN THE LIGHT TURNED GREEN I PRESSED THE GAS PEDAL AND STARTED TO GO THEN MY RPM STARTED TO GO UP AND MY MERCURY MARINER DID NOT WANT TO GO NO MORE SO I COASTED TO THE SLOW LANE I REV MY ENGINE WHILE I WAS STILL DRIVE ABOUT ABOUT 1 MIN IN WENT BACK INTO GEAR SO STARTED TO DRIVE AGAIN THE RPM WENT BACK UP AND THEN I COASTED TO A STOP ON A BUSY HIGHWAY I IMMEDIATELY STARTED TO GET MY FAMILY OUT TO SAFETY SO I WENT BACK TO MY MERCURY MARINER IT WAS IN PARK AND STILL RUNNING AND I NOTICED A YELLOW WRENCH ON THE DASH BOARD SO I PUT IT IN DRIVE IT DID NOT MOVE THEN FOR FIVE MIN TRYING TO GET IT TO MOVE IT WENT INTO GEAR BUT JUST ENOUGH TO GET OFF THE HIGHWAY ON TO A BACK STREET SO I TURNED MY MERCURY MARINER OFF SO ABOUT A HALF HOUR WENT BY I STARTED IT UP AND I NOTICE THE YELLOW WRENCH WAS OFF SO THEN IT WENT RIGHT INTO GEAR BUT ABOUT IN ONE MIN IT DID THE SAME THING SO I CALLED A FAMILY MEMBER AND THEN I GOT IT TOWED THERE SO I LET IT SIT FOR AN HOUR THEN I STARTED IT UP AND IT WENT RIGHT INTO GEAR AND ABOUT ONE MIN LATER I HAD NO GEARS BUT I LET IT RUN AND IT WILL GO IN AND OUT OF GEAR SO NOW IT SITS AT MY FAMILY'S HOUSE.

Mileage: 147,312

I WAS DRIVING AT A SPEED OF 40 MILES AN HOUR, STOPPED AT STOP LIGHT, AS I PROCEEDED ON THE GREEN LIGHT, THE CAR ACCELERATED AND THEN JOLTED. SUDDENLY, THE WRENCH ICON APPEARED ON THE DASHBOARD. FROM THAT POINT THE CAR SEEMED TO IDLE, THEN ACCELERATE WITH FORCE. *TR

Mileage: 80,000

I HAD STOPPED BY MY APARTMENT COMPLEX OFFICE TO PICK UP A PACKAGE. I STARTED THE MOTOR AND BEGAN TO BACK OUT. I THEN PUT IT IN DRIVE AND THE STEERING WHEEL WOULDN'T TURN. I TRIED TO DRIVE IT SLOWLY TOWARDS MY APARTMENT TO PARK IT. I RESTARTED THE CAR. ONCE I DID THIS, THE STEERING WAS BEHAVING NORMALLY EXCEPT WHEN IDLING THERE WAS A THUNKING VIBRATION TO WHERE THE STEERING WHEEL WAS MOVING. I HAD REMEMBERED I RECEIVED A RECALL NOTICE WHICH WAS FOR POWER STEERING. THE TECHNICIAN LOOKED UP THE VIN # AND YES IT WAS A RECALL ITEM. I TOOK IT IN YESTERDAY AND THEY ARE CURRENTLY REPLACING THE PART. AFTER DOING SOME RESEARCH, I HAVE FOUND THAT A LOT OF THE VIBRATION I HAVE FELT RECENTLY CAN BE CONTRIBUTED TO THE ISSUE WITH THE POWER STEERING UNIT. THANKFULLY I WAS NEAR HOME. I HAVE MADE SEVERAL TRIPS BETWEEN WASHINGTON AND NORTHERN CALIFORNIA. IN ADDITION, I HAVE HAD A PROBLEM IN THE MORNINGS ESPECIALLY IN THE COLDER MONTHS WHERE I AM AT A STOP LIGHT OR STOP SIGN AND STEP ON THE GAS, THE MOTOR WILL REV UP BUT I DON'T MOVE, THEN A SUDDEN KICK IN OF THE TRANSMISSION. THIS IS SCARY WHEN TRYING TO TURN INTO TRAFFIC. *TR

Mileage: 93,000

MY 08' MERCURY MARINER HAS ONLY 46,000 MILES ON IT AND NOW NEEDS A NEW TRANSMISSION. WHEN I GOT INTO MY CAR AND TRIED TO PUT IT IN REVERSE, THE CAR WOULD NOT MOVE BACKWARDS. IT WORKED IN DRIVE, BUT I HAD TO PUSH MY CAR IN ORDER TO TURN IT AROUND AND DRIVE TO A REPAIR SHOP. I WAS THEN INFORMED THAT I WOULD NEED A NEW TRANSMISSION THAT WOULD COST AROUND $3600 FOR MY CAR INCLUDING THE PART AND LABOR. I HAVE NEVER BEEN IN AN ACCIDENT AND HAVE HAD NO PREVIOUS ISSUES WITH MY CAR INVOLVING THE TRANSMISSION. I BELIEVE THAT IT IS UNBELIEVABLE THAT A CAR WITH SUCH FEW MILES ON IT SHOULD NEED A NEW TRANSMISSION. WHEN I CALLED FORD CUSTOMER SERVICE THEY STATED THAT THEY WOULD NOT HELP ME WITH ANY OF THESE COSTS BECAUSE THERE WAS NO RECALL FOR THIS ON MY VEHICLE. I BELIEVE THAT THIS IS AN ISSUE WITH THIS PARTICULAR VEHICLE MAKE AND MODEL AFTER SOME RESEARCH AND WAS TOLD BY THE MECHANIC SHOP THAT THEY HAD SEEN THIS PROBLEM MANY TIMES BEFORE. *TR

Mileage: 46,000

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION SLIPPED AND CAUSED THE VEHICLE TO SUDDENLY DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DAMAGED DUE TO DEFECTIVE BALL BEARINGS. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 58,000.

Mileage: 58,000

LOANED THE CAR TO PARENTS TO TAKE TWO 3 YEAR OLDS TO DISNEY WORLD. WHILE ON THE INTERSTATE AT CRUISING SPEED, CAR STARTED TO RAPIDLY DECELERATE. TOTAL TRANSMISSION FAILURE WITH NO WARNING OR PREVIOUS INCIDENTS. HAD TO HAVE THE CAR TOWED TO THE FORD DEALERSHIP IN PADUCAH, KY. FORD CONFIRMED FAILURE. INCIDENT LEFT MY SON, NIECE, AND PARENTS STRANDED ON THE SIDE OF THE ROAD. NOT SAFE! *TR

Mileage: 44,000

YESTERDAY, MY WRENCH LIGHT CAME ON WITH MY 2008 MERCURY MARINER. I DID SOME RESEARCH THIS MORNING AND FOUND OUT THAT THERE WAS A RECALL ON THE PARTS. I CALLED A LOCAL FORD DEALERSHIP AND I WAS ADVISED THAT DUE TO THE 5 YEAR WARRANTY EXPIRING ALONG WITH BEING ABOVE 60,000.00, I WOULD HAVE TO COME OUT OF POCKET TO PAY FOR A DEFECTED PART ON MY TRUCK. I AM FILING A COMPLAINT DUE TO I SHOULD HAVE BEEN ADVISED THAT THERE WAS AN ISSUE WITH THE POWER TRAIN OR I SHOULD HAVE BEEN NOTIFIED TO BRING MY TRUCK IN IMMEDIATELY TO GET THIS ISSUE RESOLVED. IN WHICH I WAS NOT NOTIFIED AT ALL. I SHOULD NOT BE FORCED TO PAY TO GET MY CAR FIXED ON A DEFECTED PART THAT WAS SOLD WITH MY CAR.(THE POWER TRAIN). *TR

Mileage: 62,122

A COUPLE DAYS AGO I STARTED MY CAR AS USUAL BEFORE GOING TO WORK TO LET IT WARM DUE TO THE WEATHER. AS I STARTED BACKING OUT OF MY DRIVE I REALIZED MY STEERING WHEEL ISN'T MOVING LIKE IT'S SUPPOSED TO. I STOPPED AND TURNED THE CAR OFF AND THEN BACK ON, THEN IT WAS FINE. AS I'M DRIVING AND GETTING READY TO SWITCH LANES ON THE HIGHWAY IT DOES IT AGAIN SO I PULL ON THE SHOULDER AND GET OUT THE CAR TO CHECK UNDER THE HOOD, A MAN PULLS OVER TO HELP ME SEEING AS I'M A WOMAN ON THE SIDE OF THE ROAD AND IN MY MILITARY UNIFORM. HE SAYS IT COULD BE BECAUSE OF THE WEATHER BUT IT SHOULD BE FINE. NOW AFTER 2 OR 3 DAYS THE STEERING WHEEL SHAKES AND VIBRATES AND A RATTLING NOISE OCCURS AT LOW SPEED AND CERTAIN POSITIONS WHEN THE WHEEL IS TURNED, OR EVEN AT A STANDSTILL POSITION. IT HAS RECURRED SEVERAL TIMES SINCE THE FIRST TIME AND ALWAYS WHEN THE CAR STARTS. IT CAN BE STOPPED BY TURNING OFF THE IGNITION AND RESTARTING THE CAR. ALSO A WRENCH SHOWS UP IN THE MESSAGE CENTER, AS I READ MY MANUAL COME TO FIND OUT THAT'S FOR THE TRANSMISSION. I'VE READ A LOT OF THE COMMENTS AND COMPLAINTS AND HAVE TO WONDER, WILL IT TAKE A DEATH BECAUSE OF THIS FOR FORD TO REALIZE WE'RE NOT MAKING THIS UP AND IT'S NOT DUE TO POOR OR LACK OF MAINTENANCE. *TR

TRUCK SHOWS"WRENCH" LIGHT SOMETIMES BUT NOT ALWAYS; TRUCKS DRIVES AS IF IT IS IN THE WRONG GEAR OR AS IF YOU ARE TRYING TO DRIVE WITH YOUR FOOT ON THE BRAKE AT THE SAME TIME. VEHICLE IS AN AUTOMATIC BUT IS DRIVING LIKE A STICK-SHIFT THAT NEEDS TO GO INTO THE NEXT GEAR BUT STRUGGLING & UNABLE TO DO SO. *TR

Mileage: 110,978

VEHICLE BEGAN HAVING SHIFTING ISSUES. FIRST GEAR FAILED TO CATCH WHEN TAKING OFF FROM A STOP. CHECKED TRANSMISSION FLUID AND FOUND FLUID WAS LOW. ADDED FLUID. PROBLEM RETURNED 1 TO 2 WEEKS LATER. CHECKED TRANSMISSION FLUID AND FOUND THAT FLUID WAS LOW AGAIN. ADDED FLUID. I LOOKED AROUND UNDER THE HOOD AND OBSERVED TRANSMISSION FLUID LEAKING AT THE FRONT PASSENGER SIDE OF ENGINE COMPARTMENT. FLUID APPEARS TO BE LEAKING FROM THE TRANSMISSION COOLER. AFTER RESEARCH, IT SEEMS THIS PROBLEM IS QUITE COMMON WITH THIS MODEL YEAR. THIS ISSUE, LEFT UNFIXED, WILL SURELY CAUSE TRANSMISSION FAILURE AND/OR A POTENTIALLY CATASTROPHIC ACCIDENT RESULTING IN INJURY OR DEATH. *TR

Mileage: 50,000

I WAS PULLING INTO MY WORK PARKING LOT WHEN THE TRANSMISSION SUDDENLY STOPPED ENGAGING. I HAD TO PUSH THE VEHICLE INTO A SPACE. MECHANIC CONFIRMS I NEED A NEW TRANSMISSION. I DISCOVERED THAT THERE IS A KNOWN ISSUE WITH THE TRANSMISSION OF THIS VEHICLE, I CALLED MERCURY/FORD AND HAD TO REFERENCE THE CASE # MYSELF FOR THEM TO FIND IT. THE CUSTOMER SERVICE REPRESENTATIVE CONFIRMED THAT MY VEHICLE MET THE SPECIFIC REQUIREMENTS FOR THE CUSTOMER SATISFACTION PROGRAM (CSP: 09B10) - ALL THE WAY DOWN TO A SPECIFIC MANUFACTURING PLANT UP TO A SPECIFIC MONTH AND DATE BUT BECAUSE THEY STOPPED HONORING THOSE IN 2011 I AM NOT ELIGIBLE. I AM THE 2ND OWNER OF THIS VEHICLE AND HAD NO WAY TO KNOW THIS WAS A HAZARD, NOT WAS THE DEALER AWARE AS FORD/MERCURY HAD APPARENTLY REMOVED THE CSP NUMBER FROM THE FILES ONCE IT EXPIRED. THIS IS PROVEN BY THE FACT THAT FORD/MERCURY'S OWN REPRESENTATIVE DIDN'T' SEE IT LINKED TO MY VEHICLE, I HAD TO MENTION IT SPECIFICALLY AND THEN SHE CONFIRMED THAT IT DID APPLY TO MY VEHICLE AND WAS UNASSOCIATED WITH IT AT EXPIRATION. AS SUCH, THERE IS NO WAY TO KNOW WHETHER THIS WAS ADDRESSED OR EVEN AN ISSUE. MY CONCERN IS HAD IT BEEN 20 MINUTES EARLIER THAT THE TRANSMISSION WENT OUT, MY 3 1/2 YEAR OLD DAUGHTER AND I WOULD HAVE BEEN GOING HIGHWAY SPEEDS ON A 6 LANE HIGHWAY!! VERY DANGEROUS! FORD/MERCURY SHOULD HAVE TO RECALL THIS ITEM, WHICH IS CLEARLY A KNOWN MANUFACTURING ISSUE. I SHOULD NOT HAVE TO PAY $2000 TO FIX SOMETHING THAT THEY DID INCORRECTLY FROM THE FIRST AND POSES A GREAT SAFETY RISK! *TR

Mileage: 59,416

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERMEDIATE BAND, PUMP AND THE SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 42,000. *TR

Mileage: 42,000

MY 2008 MERCURY MARINER WAS TOWED INTO MY LOCAL DEALER BECAUSE THE TRANSMISSION FAILED WITHOUT WARNING AND NO WARNING LIGHTS CAME ON AND THE STEERING HAD AN ISSUE WITH THE STEERING WHEEL LOCKING UP WHILE THE VEHICLE WAS IN GEAR. WHEN I TOOK INTO THE DEALER THEY CONFIRMED THAT THE TRANSMISSION HAD IN FACT WENT OUT AND THEY WOULD HAVE TO REPLACE THE STEERING COLUMN DUE TO THE PROBLEM WITH THE STEERING WAS THE THRUST ANGLE SENSOR THAT WAS EMBEDDED INTO THE STEERING COLUMN. THE SENSOR IS NOT SERVICABLE AND THE WHOLE COLUMN WOULD HAVE TO BE REPLACED. BOTH FAILURES HAPPEN WITHIN 4 DAYS! UPON TALKING TO THE SERVICE WRITER, THERE WAS A RECALL ON THE TRANSMISSION COOLER LINES THAT RUN THRU THE A/C CONDENSER. THEY CALLED ME TODAY AND INFORMED ME THAT MY VEHICLE WAS DONE AND TOLD ME IT WAS $5364.56. HE INFORMED ME THAT THE TRANS COOLER LINES WOULD NOT BE COVERED DUE TO THE TRANSMISSION FAILURE! HOW CAN A FACTORY RECALL NOT BE COVERED? I BOUGHT THE VEHICLE FROM THE SAME FORD DEALER USED AND THE RECALL WAS ISSUED BEFORE I PURCHASED THE CAR! HOW CAN THEY SELL A CAR AND NOT PERFORM THE RECALL SERVICE BEFORE THEY SOLD IT TO ME AND MY FAMILY? I ASKED THE SERVICE WRITER IF THAT WAS THE FACTORY PART AND HE STATED THAT IT COULD POSSIBLE BE. IF THEY ARE NOT GOING TO TAKE CARE OF A FACTORY RECALL, HOW AM I SUPPOSE TO TRUST THEM TO FIX MY VEHICLE PROPERLY? I HAVE TWO SMALL CHILDREN IN THIS VEHICLE EVERY SINGLE DAY, TWICE A DAY! THERE HAVE BEEN SO MANY COMPLAINTS ABOUT THE TRANSMISSION AND POWER STEERING IN THE 2008 MODELS THAT I AM SURPRISED THAT THEY HAVEN'T PUT A RECALL ON THOSE PARTS YET. THERE ARE TWO MORE VEHICLES AT THE SAME DEALER WITH THE SAME PROBLEM! A 2008 MARINER AND 2008 ESCAPE. THE LAST 3 CARS I BOUGHT HAVE BEEN FORD AND I WILL NEVER BUY ANOTHER FORD PRODUCT AGAIN. SOMEBODY NEEDS TO STOP THEM BEFORE SOMEBODY GETS HURT OR KILLED. *TR

Mileage: 99,900

I OWN A 2008 MERCURY MARINER AND I AM A LITTLE CONCERNED WITH ITS SAFETY. ON 03/15/13 I WAS PULLING OUT OF MY DRIVE AND THE STEERING WHEEL WOULD NOT TURN. I PROCEEDED TO PUT IN REVERSE TO GET OUT OF THE ROAD AND BACKED INTO THE DRIVE. I TURNED ALL POWER DOWN THEN RESTARTED THE VEHICLE WITH NO PROBLEMS IN THE STEERING. I WENT TO PICK UP MY KIDS AND THE STEERING WHEEL STARTED TO PULSATE AND I COULD HEAR A CLUNKING NOISE WHILE SITTING AT A STOP SIGN. EVERYTIME I CAME TO A STOP IT WOULD DO IT. ON SAT. I TOOK IT TO THE LOCAL SHOP. WE COULDN'T NOTICE ANYTHING OUT OF THE ORDINARY THAT WOULD CAUSE THIS TO HAPPEN. THE ONLY SOLUTION WAS THE ENTIRE STEERING COLUMN WOULD HAVE TO BE REPLACED. I DID SOME RESEARCH ON LINE TO SEE IF THIS WAS A KNOWN ISSUE OR IF A RECALL HAD BEEN ISSUED. I WAS AMAZED AT HOW MANY COMPLAINTS HAVE BEEN PLACED AND NO RECALL HAS BEEN ISSUED. I SET UP AN APPT WITH THE DEALER FOR TUES. I WAS WORKING ON MON. AND LEFT TO RUN AN ERRAND FOR WORK AND THE NEXT THING I KNOW, I WAS DRIVING 65 MPH ON THE HIGHWAY AND WITH OUT WARNING I LOST ALL POWER IN THE DRIVING AND HEARD A LOUD GRINDING AND THEN CLUNK. I THOUGHT THE TRANSMISSION WENT OUT! I IMMEDIATELY TURNED ON MY HAZARDS TO TRY AND GET OFF TO THE SIDE OF THE ROAD CAUSE I WAS SLOWING DOWN EXTREMELY FAST. I WAS ALMOST IN A 3 CAR ACCIDENT AND LUCKILY EVERYBODY IS OK, BUT IT COULD OF BEEN A LOT WORSE! I WAS TOWED TO A DEALER. THEY CONFIRMED MY FEARS. THE TRANSMISSION WENT OUT WITH NO WARNING. THEY TOLD ME THIS IS A KNOWN PROBLEM BUT THERE WAS NOTHING THEY COULD DO CAUSE THERE WAS NO RECALL ON THIS! WHEN I ASKED AS TO WHY, THE SAID NOT ENOUGH COMPLAINTS HAVE BEEN MADE! WOW, YOU HAVE GOT TO BE KIDDING ME?!? HOW MANY PEOPLE HAVE TO DIE BEFORE THESE ISSUES ARE ADDRESSED? VERY UNHAPPY BECAUSE IT'S GOING TO COST $5200 TO REPLACE TRANSMISSION AND THE ENTIRE STEERING COLUMN! HOLD FORD ACCOUNTABLE! *TR

Mileage: 99,846

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE RECURRED. THE CONTACT HAD TO MANUALLY SHIFT THE VEHICLE INTO GEAR. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER ADVISED THE CONTACT THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 81,000.

Mileage: 81,000

WHEN GOING FROM REVERSE TO DRIVE, MY 2008 MERCURY MARINER THAT I BOUGHT BRAND NEW, CATCHES AND LURCHES FORWARD. IT HAS LESS THAN 45,000 MILES ON IT. I'VE COME CLOSE SEVERAL TIMES, TO HITTING CARS PARKED NEXT TO ME. IT ALSO HAPPENS AT STOP SIGNS/LIGHTS. WHEN I TAKE MY FOOT OFF THE BRAKE, IT DOES NOT ACCELERATE IMMEDIATELY AND LURCHES FORWARD WHEN IT CONNECTS. IT HAS SPRAYED FLUID ALL OVER MY ENGINE AND LEAKED ALL OVER OUR DRIVEWAY. IT'S UNDER WARRANTY SO I TOOK IT TO OUR FORD DEALER WHO SAID, YES, IT'S COVERED UNDER WARRANTY, BUT THAT'S JUST THE TRANSMISSION PROBLEMS. IT DOES NOT COVER ALL OF THE COSTS FOR THE PARTS THEY NEED TO DISCONNECT AND MOVE OUT OF THE WAY TO FIX IT. I WAS TOLD IT WOULD $700 FOR A KNOWN PROBLEM THAT THEY NEED TO FIX FREE OF CHARGE. WILL NOT BUY ANOTHER FORD PRODUCT AGAIN AND THAT IS SAYING A WHOLE LOT BECAUSE FORD/MERCURY HAS BEEN MY CAR OF CHOICE FOR THE LAST 15 YEARS. *TR

Mileage: 44,539

TL -THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THE TRANSMISSION COOLER WAS LEAKING AND CAUSED THE TRANSMISSION TO SHIFT IN AND OUT OF GEAR. THE VEHICLE WAS TAKEN TO A MECHANIC WHO INSPECTED THE VEHICLE AND WAS TOLD THE TRANSMISSION COOLER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND STATED HE SHOULD TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 59,000. RVK

Mileage: 59,000

DRIVING IN TRAFFIC, WHEN VEHICLES TRANSMISSION DISENGAGED. DEPRESSING THE ACCELERATOR ONLY REVVED THE ENGINE, BUT NO FORWARD MOTION. WHILE COASTING, MANAGED TO GET VEHICLE OUT OF TRAFFIC & TO A SIDE STREET. FROM A STOP, VEHICLE WOULD ACCELERATE, BUT WHEN SHIFTING INTO 3RD GEAR, GOES INTO A "NEUTRAL" CONDITION AND COASTS. PAID FORD DEALER TO DO EVALUATION, AND WAS TOLD THIS WAS A KNOWN ISSUE WITH THIS VEHICLE. WAS QUOTED $3000 FOR THE REPAIR. *TR

Mileage: 73,000

MY 2008 MARINER AUTOMATIC TRANSMISSION WILL NOT SHIFT PROPERLY WHEN COLD (WINTER) OR TOO HOT. THIS ALSO AFFECTS THE IDLE WHEN STOPPED. WHEN VEHICLE TRIES TO SHIFT UP, IT WILL ONLY SHIFT IF I LET OFF THE GAS, THEN THE TRANSMISSION SLAMS INTO THE HIGHER GEAR. THE VEHICLE WILL HESITATE WHEN TRYING TO USE PASSING GEAR TO PASS OTHER VEHICLES. THIS HAS LED TO SOME CLOSE CALLS/NEAR MISSES WHEN TRYING TO OVER-TAKE VEHICLES. FORD SAYS THEY KNOW THERE IS A PROBLEM WITH THIS MAKE/MODEL BUT HAVE NOT ISSUED A RECALL. FORD SAYS THEY CAN FIX IT WITH MY MONEY. *TR

Mileage: 110,846

MY 2008 MARINER AUTOMATIC TRANSMISSION WILL NOT SHIFT PROPERLY WHEN COLD (WINTER) OR TOO HOT. THIS ALSO AFFECTS THE IDLE WHEN STOPPED. WHEN VEHICLE TRIES TO SHIFT UP, IT WILL ONLY SHIFT IF I LET OFF THE GAS, THEN THE TRANSMISSION SLAMS INTO THE HIGHER GEAR. THE VEHICLE WILL HESITATE WHEN TRYING TO USE PASSING GEAR TO PASS OTHER VEHICLES. THIS HAS LED TO SOME CLOSE CALLS/NEAR MISSES WHEN TRYING TO OVER-TAKE VEHICLES. FORD SAYS THEY KNOW THERE IS A PROBLEM WITH THIS MAKE/MODEL BUT HAVE NOT ISSUED A RECALL. FORD SAYS THEY CAN FIX IT WITH MY MONEY. *TR

Mileage: 110,846

THE TRANSMISSION SLIPPED WHILE DRIVING SO I CHECKED THE FLUID LEVEL. FLUID WAS LOW SO MORE FLUID WAS ADDED. TWO WEEKS LATER THE FLUID WAS LOW AGAIN. AFTER CHECKING I NOTICED THE FLUID LEAKING FROM THE LINES WHERE THE LINES RUN INTO THE FLUID COOLER. CONTACTED DEALER AND NO RECALL HAS BEEN ISSUED. *TR

Mileage: 62,000

IN FEBRUARY OF 2009 (AT 41,214 MILES), MY 2008 MERCURY MARINER STARTED JERKING WHEN I WAS DRIVING AND WOULD NOT ACCELERATE WHEN I GASED. I TOOK THE CAR TO A FORD DEALER AND THEY DIAGNOSED IT WITH TRANSMISSION FAILURE. SINCE THE CAR WAS UNDER WARRANTY THEY PERFORMED A "TRANSMISSION OVERHAUL". THREE YEARS LATER, FEBRUARY 2012, MY CAR STARTED HAVING THE SAME PROBLEM AGAIN, TRANSMISSION ISSUES. ACCORDING TO THE PAPERWORK, IT WAS NOTED "TRANSMISSION/CONVERTER SLIPS AND TRANSMISSION FLUID LEAKED". I WAS RELUCTANTLY TOLD BY A SUPERVISOR AT FORD HEADQUARTERS THAT SOME 2008 MARINERS DID INDEED HAVE TRANSMISSIONS DEFECTS BUT MY VIN NUMBER WAS NOT KNOWN TO BE AFFECTED AND BECAUSE IT IS OUT OF WARRANTY THEY WILL NOT ADDRESSED IT WITHOUT ME PAYING $4062. I HAVE CALLED FORD HEADQUARTERS AND THEY WOULD NOT PROVIDE ME WITH ANY DETAILS ON THE ISSUES WITH SOME OF THE MARINERS THAT WERE RECALLED. A CAR THAT HAS TRANSMISSION ISSUES TWICE WITHIN FOUR YEARS SOUND LIKE THERE IS INDEED A MAJOR DEFECT ISSUE WITH THE TRANSMISSION PARTS BUT FORD IS NOT WILLING TO ADMIT IT. I AM SURE MY CAR (VIN) SHOULD HAVE BEEN INCLUDED. THIS COULD HAVE BEEN A SAFETY HAZARD FOR MY FAMILY AND I. THIS CAR IS A LEMON AND FORD WAS WELL AWARE OF IT BUT REFUSE TO CORRECT THE MATTER. FORD SHOULD DO THE RIGHT THING AND RESOLVE THE ISSUE THAT THEY WERE WELL AWARE OF INSTEAD OF MAKING THERE CUSTOMERS BELIEVE THAT IT IS NORMAL FOR A CAR TO HAVE TRANSMISSION FAILURE NOT ONLY ONCE BUT TWICE WITHIN FOUR YEARS. I WILL PURSUE THIS MATTER UNTIL I AM SATISFIED WITH THE RESULTS. UPDATED IVOQ 03/28/12 *TR

Mileage: 41,214

IN FEBRUARY OF 2009 (AT 41,214 MILES), MY 2008 MERCURY MARINER STARTED JERKING WHEN I WAS DRIVING AND WOULD NOT ACCELERATE WHEN I GASED. I TOOK THE CAR TO A FORD DEALER AND THEY DIAGNOSED IT WITH TRANSMISSION FAILURE. SINCE THE CAR WAS UNDER WARRANTY THEY PERFORMED A "TRANSMISSION OVERHAUL". THREE YEARS LATER, FEBRUARY 2012, MY CAR STARTED HAVING THE SAME PROBLEM AGAIN, TRANSMISSION ISSUES. ACCORDING TO THE PAPERWORK, IT WAS NOTED "TRANSMISSION/CONVERTER SLIPS AND TRANSMISSION FLUID LEAKED". I WAS RELUCTANTLY TOLD BY A SUPERVISOR AT FORD HEADQUARTERS THAT SOME 2008 MARINERS DID INDEED HAVE TRANSMISSIONS DEFECTS BUT MY VIN NUMBER WAS NOT KNOWN TO BE AFFECTED AND BECAUSE IT IS OUT OF WARRANTY THEY WILL NOT ADDRESSED IT WITHOUT ME PAYING $4062. I HAVE CALLED FORD HEADQUARTERS AND THEY WOULD NOT PROVIDE ME WITH ANY DETAILS ON THE ISSUES WITH SOME OF THE MARINERS THAT WERE RECALLED. A CAR THAT HAS TRANSMISSION ISSUES TWICE WITHIN FOUR YEARS SOUND LIKE THERE IS INDEED A MAJOR DEFECT ISSUE WITH THE TRANSMISSION PARTS BUT FORD IS NOT WILLING TO ADMIT IT. I AM SURE MY CAR (VIN) SHOULD HAVE BEEN INCLUDED. THIS COULD HAVE BEEN A SAFETY HAZARD FOR MY FAMILY AND I. THIS CAR IS A LEMON AND FORD WAS WELL AWARE OF IT BUT REFUSE TO CORRECT THE MATTER. FORD SHOULD DO THE RIGHT THING AND RESOLVE THE ISSUE THAT THEY WERE WELL AWARE OF INSTEAD OF MAKING THERE CUSTOMERS BELIEVE THAT IT IS NORMAL FOR A CAR TO HAVE TRANSMISSION FAILURE NOT ONLY ONCE BUT TWICE WITHIN FOUR YEARS. I WILL PURSUE THIS MATTER UNTIL I AM SATISFIED WITH THE RESULTS. UPDATED IVOQ 03/28/12 *TR

Mileage: 41,214

MY CAR HAS BEEN LEAKING TRANSMISSION FLUID FOR ABOUT A MONTH. I TOOK IT TO MY LOCAL MECHANIC AND HE STATED THAT THE A/C CONDENSER WAS FAULTY AND THAT IT WAS CAUSING THE TRANSMISSION FLUID TO LEAK. I CONTACTED A SERVICE REPRESENTATIVE AT MY LOCAL LINCOLN MERCURY DEALERSHIP IN HOUSTON WHO STATED THAT THEY HAVE HAD A MULTITUDE OF COMPLAINTS REGARDING THE SAME ISSUE BUT NO RECALL NOTICE EXISTED TO CORRECT THIS PROBLEM. THIS SERVICE TECHNICIAN STATED THAT FOR SOME REASON FORD/LINCOLN MERCURY HAD MADE SOME CHANGE TO THE TRANSMISSION FLUID LINE IN CONJUNCTION WITH THE A/C CONDENSER AND THAT THIS CHANGE HAS CAUSED A LOT OF PROBLEMS. I FEEL THAT THIS ISSUE NEEDS TO BE ADDRESSED IMMEDIATELY SINCE THIS IS HAPPENING TO SO MANY CARS WITH SO FEW MILES. I AM QUITE SURE THAT I AM NOT THE ONLY SINGLE MOTHER FACING FINANCIAL DIFFICULTIES FACED WITH THIS SITUATION. YOUR HELP IN THIS MATTER WOULD BE MOST APPRECIATED. *KB

Mileage: 39,400

VEHICLE BEGAN LEAKING TRANSMISSION FLUID FROM THE CONDENSER TRANSMISSION COOLER/COMBO. LEAKS AT TOP CORNER AT PASSENGER SIDE FROM THE WELD OF THE BRACKET. LEAKAGE COULD LEAD TO TRANSMISSION FAILURE, RESULTING IN AN ACCIDENT. RECALL FOR SAME PROBLEM ON 2008 MERCURY MOUNTAINEER, BUT THE 2008 MARINER IS OBVIOUSLY DEFECTIVE AS WELL. *TR

Mileage: 43,000

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED A SMALL LEAK UNDERNEATH THE FRONT END OF THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V453000 (POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES). THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE FAILURE AND CURRENT MILEAGES WERE 40,000. THE VIN WAS UNAVAILABLE.

Mileage: 40,000

2008 MERCURY MARINER - TRANSMISSION COOLER SEVERE LEAK AT 31,000 MILES. OUT OF 36 MONTH WARRANTY. REPAIR COST AT FORD/MERCURY DEALER $850. WAS TOLD THAT IF NOT REPAIRED, THE COOLER COULD BURST AND DUMP ALL FLUID RESULTING IN TRANSMISSION FAILURE, WHICH COULD BE A SAFETY CONCERN IF OCCURRING WHILE DRIVING. *TR

TRANSMISSION COOLER LEAKING FLUID CAUSING GEAR SLIPPAGE DURING ACCELERATION. WHILE THE VEHICLE WAS IN DRIVE AND THE GAS PEDAL PUSHED IT WOULD REV UP THEN SLAM INTO GEAR OR NOT EVEN GO INTO GEAR AT ALL AND STALL. INITIAL RESEARCH INDICATED A COMMON FACTORY DEFECT FOR MERCURY MARINERS AND FORD ESCAPES. LEAKING BEGAN AT 43000 MILES, WARRANTY EXPIRED AT 36000 MILES. ADVISED BY DEALER REPAIR COST WOULD BE $975.00. I WAS NOT ABLE TO FIND ANY RECALL INFORMATION ON THIS PROBLEM AND WAS BASICALLY TOLD SORRY IT COSTS SO MUCH. *TR

Mileage: 44,000

I HAVE BEEN HAVING PROBLEMS WITH MY 2008 MERCURY MARINER TRANSMISSION DURING THE WINTER OF 2010 AND CONTINUING. WHEN THE ENGINE IS COLD THE TRANSMISSION SLIPS. WHEN I ACCELERATE THE ENGINE REVS AND THEN SLAMS INTO GEAR. FURTHERMORE, WHILE SITTING AT A STOP SIGN OR TRAFFIC LIGHT WITH MY FOOT ON THE BRAKE, THE ENGINE WILL REV UP THEN SHIFT IN ANOTHER GEAR THEN WHEN TAKING OFF THE VEHICLE SLAMS INTO GEAR. ON MORE THAN ONE OCCASION, THE VEHICLE WILL CUT OFF COMPLETELY WHEN IDLING AT A TRAFFIC LIGHT. THE REVVING AND ENGINE CUTTING OFF IS GETTING WORSE WHEN THE ENGINE IS COLD OR WARM. *TR

Mileage: 36,000

I HAVE BEEN HAVING PROBLEMS WITH MY 2008 MERCURY MARINER TRANSMISSION. WHEN THE ENGINE IS COLD THE TRANSMISSION SLIPS. WHEN I ACCELERATE THE ENGINE REVS AND THEN SLAMS INTO GEAR. FORD REFUSES TO REPAIR THE PROBLEM UNDER MY 5YR/60,000 MILE WARRANTY. ALTHOUGH MY CAR HAS LEAKED TRANSMISSION FLUID AND I HAVE BEEN TOLD MY "TRANSMISSION" COOLER NEEDS TO BE REPLACED, IT IS CONSIDERED AN "AIR CONDITIONING PROBLEM" SINCE MY COMPRESSOR WILL HAVE TO BE REPLACED WITH IT, EVEN THOUGH MY AIR CONDITIONER WORKS FINE. I KNOW THAT A RECALL WAS MADE ON THE TRANSMISSION COOLER PART IN MARCH 2008, BUT FORD CUSTOMER SERVICE TOLD ME THAT MY VIN NUMBER DID NOT MATCH RECALLED CARS DESPITE HAVING THE SAME PROBLEM. APPARENTLY FORD HAS CHANGED THE PART NUMBER ON THE TRANS COOLER AND ORDERS IT FROM A DIFFERENT COMPANY, SO THE PART WOULD NOT BE LISTED UNDER THE WARRANTY. COULD YOU PLEASE EXPLAIN EXACTLY WHY MY MARINER WAS NOT PART OF THE ORIGINAL RECALL? NOBODY AT FORD CUSTOMER SERVICE OR THE DEALER SERVICE MANAGER CAN EXPLAIN WHY MY CAR WAS NOT PART OF THE RECALL OR WHY THIS DEFECTIVE PART IS NOT CONSIDERED TO BE AN INTEGRAL PART OF THE TRANSMISSION. I AM SHUFFLED BACK AND FORTH BETWEEN THESE DEPARTMENTS. *TR

Mileage: 59,725

2008 MERCURY MARINER. COMBINED CONDENSER/TRANSMISSION COOLING UNIT (BELIEVE IS MANUFACTURED BY VISTEON) LEAKED AT 48,200 MILES. SAME UNIT IS USED IN THE 2008 FORD ESCAPE. HAPPENED TO NOTICE FLUID ON GARAGE FLOOR. OTHERWISE COULD HAVE EASILY LED TO FAILURE OF TRANSMISSION WITH RESULTING VEHICLE ACCIDENT. THIS DEFECT IS THE SUBJECT OF NUMEROUS COMPLAINTS (SEE FOR EXAMPLE AUTOMOBILE.COM) AND WAS THE SUBJECT OF A NHTSA INVESTIGATION # 10024826 AND IS DESCRIBE IN MERCURY'S TSB# 08-5-7. HOW MANY MORE TIMES WILL THIS WIDELY REPORTED DEFECT OCCUR BEFORE YOU MAKE FORD/MERCURY RECALL? OBVIOUSLY THE COMBINED CONDENSER, TRANS FLUID COOLER IS DEFECTIVE. ARE YOU WAITING FOR DEATHS OR SERIOUS INJURIES BEFORE YOU REQUIRE THE RECALL? *TR

Mileage: 48,200

TL*THE CONTACT OWNS A 2008 MERCURY MARINER. THE VEHICLE WAS PARKED WHEN THE CONTACT OBSERVED THAT THERE WAS FLUID LEAKING UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO THE AIR CONDITIONER TRANSMISSION COOLER ASSEMBLY UNIT. THE ESTIMATED REPAIR COST WAS $800.00 . THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT HAD CONCERNS OF THE SAFETY RISK. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 43,000. THE SYSTEM DID NOT RECOGNIZE THE VIN.

Mileage: 42,000

HYBRID VERSION OF 2008 MERCURY MARINER SUV INTERMITTENT ILLUMINATION OF (2) DASHBOARD WARNING LAMPS: MULTIPLE APPEARANCES OF "YELLOW WRENCH" SYMBOL @ L/EDGE INSTRUMENT PANEL - MANUAL VAGUE, FORD SVC WRITER SAYS LAMP INDICATES FAULT DETECTED IN ELECTRONICALLY-CONTROLLED CVT (CONTINUOUSLY VARIABLE TRANSMISSION); CLEARS WITH SHUT-DOWN/RESTART. DEALERSHIP UNABLE TO SCHEDULE PROMPT DIAGNOSTIC, CLAIMING ONLY ONE TECH/TOOL. HAS NOT RECURRED IN ~ 45 DAYS. TODAY (12-24-08), THE RED TRIANGLE WARNING @ RIGHT EDGE OF INST PANEL CAME ON AFTER COLD-START & DRIVING <100 FEET - ACCOMPANIED BY INFO TEXT WARNING TO `MAKE IMMEDIATE SAFE STOP'. OWNERS MANUAL LINKS LAMP TO POSSIBLE SAFETY OF HIGH-VOLT HYBRID ELECTRIC SYSTEM, BUT RUNNING DRIVER'S SYSTEM CHECK SHOWED NO SYSTEM PROBLEMS. LAMP CLEARED ON SHUT-DOWN/RESTART, HAS NOT REAPPEARED. *TR

Mileage: 18,300

TL*THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 10 MPH ON NORMAL ROAD CONDITIONS AND PROCEEDING TO A STOP, THE ENGINE STALLED UNEXPECTEDLY. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS WITH A LOUD NOISE COMING FROM THE TRANSMISSION. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THERE WAS EXCESSIVE OIL LEAKAGE FROM THE GASKET. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR OCCASIONS, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 1,094 AND CURRENT MILEAGE WAS 7,000. UPDATED 12/1/08 *CN UPDATED 12/05/08.*JB

Mileage: 1,094

TL*THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 10 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE CAME TO A COMPLETE STOP AND STALLED WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS AND THE TRANSMISSION MADE A LOUD NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATING ON THE INSTRUMENT PANEL. IN ADDITION, THERE WAS AN EXCESSIVE OIL LEAKAGE COMING FROM THE GASKET. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR OCCASIONS, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 1,094 AND CURRENT MILEAGE WAS 7,000.

Mileage: 1,094

TL*THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT EXPERIENCED ABNORMAL ROUGHNESS WHEN ATTEMPTING TO SHIFT GEARS IN THE VEHICLE. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE TRANSMISSION COOLING UNIT AND LINES NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THIS WAS A COMMON ISSUE IN WHICH THE MANUFACTURER ISSUED TSB NUMBER 10022282 (POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES) IN REFERENCE TO THE FAILURES. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE CONTACT UPDATED COMPLAINT ON DECEMBER 26, 2008 TO INCLUDE FAILURE WITH THE POWER STEERING IDLE OF PULLEY AND THE TRANSMISSION SHIFTING. THE FAILURE MILEAGE WAS 34,000 AND CURRENT MILEAGE WAS 40,000.

Mileage: 34,000