2010 MERCURY MARINER Power Train Problems

lost of steering control because of power steering failed. And caused elec. system to go nuts

I was driving when it felt like the vehicle was reving in park then the "wrench" icon appeared on my dash. I went a couple blocks & my vehicle felt like it wasn't shifting automatically as it should. I pulled over & turned it off. It started right back up with no lights on, I went half a block & stopped at a stop sign but while stopped the engine reved up. I was worried I was going to be in an accident. Then the "wrench" light came back on, since I was close to home I figured I'd just try to get home. About another block, the check engine light came on & was making strange noises. I kept my vehicle at about 5-10 mph & got it home. My car was very jerky.

TL* THE CONTACT OWNS A 2010 MERCURY MARINER WHICH WAS BEING TOWED BY A 2004 FLEETWOOD TIOGA MONTARA. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE HOOD. THE MOTOR HOME WAS PULLED OVER, THE CONTACT OPENED THE HOOD, AND NOTICED THAT THE TRANSMISSION OVERHEATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CHUCK COLVIN FORD NISSAN (1925 N HWY 99 W, MCMINNVILLE, OR 97128, 503-472-6124), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS A KNOWN OCCURRENCE WITH THE TRANSMISSION AT APPROXIMATELY 50,000 MILES. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. *TT

Mileage: 56,000

I WAS DRIVING MY 2010 MERCURY MARINER , WHEN THE ENGINE LITE CAME ON WITH A LITTLE WRENCH LITE. MY CAR STARTED TO LOSE POWER AND I COULD NOT GET IT TO PICK UP POWER. I PULLED OF THE ROAD. I TURNED OFF MY CAR, I DIDN'T KNOW IF IT WOULD START AGAIN .VERY SCARY.I HAVE ONLY 86000 MILE ON IT .

Mileage: 86,000

I WAS DRIVING AT 65+ MPH ON EXPRESSWAY - VEHICLE STOPPED ACCELERATING AND A VIOLENT SHAKING OF THE VEHICLE OCCURRED FORCING ME OFF THE HIGHWAY - AT THIS TIME NOTICE AN IMAGE OF A "WRENCH" LIT UP ON DASH -- I WAS ABLE TO GET VEHICLE TO THE DEALER - NOT WORRIED DUE TO I STILL HAD 2000 MILES LEFT ON WARRANTY, ONLY TO BE TOLD THIS IS NOT COVERED UNDER WARRANTY. MY QUESTION IS THIS IS HUGE SAFETY ISSUE AND SHOULD UNDER NO QUESTIONS BE A CHARGE TO THE CONSUMER. I WAS CHARGED 309.20 TO REPLACE THE THROTTLE BODY MOTOR AND ASSEMBLY. AFTER MUCH RESEARCH THIS IS AN ONGOING PROBLEM WITH MANY OF THE FORD VEHICLES. ATTACHED IS THE INVOICE THAT I HAD TO PAY. I HAVE TRIED TO OBTAIN THE ZONE REP FOR MY AREA AND I AM HAVING TROUBLE GETTING THIS INFO FROM MY DEALER. I AM STILL INVESTIGATING AS TO HOW TO OBTAIN THIS INFO AS I BELIEVE SOMEONE IN HIGHER POSITION THEN DEALER NEEDS TO BE AWARE.

Mileage: 156,809

CAR STOPPED RUNNING WRENCH LIGHT CAME ON STARTED MOTOR PUT IT IN GEAR TRIED TO GO REGULAR PACE CAR DID NOT GO IT IS VERY SLOW NO GAS PEDDLE TURNED IT OFF LET SET FOR 2 HRS. STARTED BACK UP RUNS OK BUT CHECK ENG. LITE CAME ON CALLED DEALER

Mileage: 69,965

INTERMITTENTLY LOOSING POWER, INTERMITTENT WRENCH LIGHT. POWER LOSS HAPPENS WHEN GOING UP HILL FROM A STOP OR EVEN WHEN AT A RATE OF SPEED ON THE FREEWAY. GOES COMPLETELY LIMP, BUT DOES NOT SHUT OFF. ALMOST REAR ENDED BY A SEMI YESTERDAY MORNING. THE WRENCH LIGHT GOES OFF AND STAYS OFF FOR A BIT ONCE YOU SHUT THE CAR OFF, MAKING DIAGNOSES VERY HARD. WHAT ONCE WAS SO INTERMITTENT IT WAS THOUGHT TO BE A FLUKE, IS HAPPENING WITH MORE REGULARITY. AND I SEE OTHER COMPLAINTS BUT NO RECALL FOR THIS ISSUE, SO I KNOW I AM NOT THE ONLY ONE HAVING THIS EXTREMELY DANGEROUS ISSUE. *TR

Mileage: 75,000

WHILE DRIVING HOME FROM WORK LAST NIGHT, VEHICLE SUDDENLY DECLINED IN ACCELERATION...STARTED JERKING AND ILLUMINATION OF A "WRENCH" SYMBOL APPEARED ON THE DASHBOARD...NEVER HAD ANY PROBLEMS WITH THIS VEHICLE IN THE PAST BESIDES ROUTINE MAINTENANCE...SCARED TO DRIVE IT UNTIL PROBLEM IS SOLVED..

Mileage: 56,000

OUR 2010 MERCURY MARINER HAD A CLUNKING AND LOSS OF POWER ON TWO DIFFERENT OCCASIONS. THE FIRST TIME WE BROUGHT IT TO THE FORD DEALER AND HE CHECKED CODES, ETC, ONLY TO FIND NOTHING. THE CLUNKING OR LOSS OF POWER DID NOT CAME BACK FOR A WHILE. SEVERAL MONTHS LATER WHILE DRIVING HOME FROM WORK, THE CLUNKING SOUND APPEARED AGAIN, THERE WAS AN EVIDENT LOSS OF POWER AND THE ORANGE WRENCH DISPLAYED ON THE SPEEDOMETER INDICATED AN ISSUE. I HAD TO WORK ON GETTING THE VEHICLE UP TO SPEED AND POWER AGAIN, SLOWING THE TRAFFIC IN BACK OF ME DOWN. THE VEHILE WAS PURCHASED A YEAR AGO, ALMOST TO THE DAY AND HAS APPROXIMATELY 52,000 MILES ON IT. I CALLED THE FORD DEALER WHO MADE ARRANGEMENTS TO BRING THE VEHICLE IN FOR A CHECK UP. BASED ON WHAT I'M READING, THESE ARE KNOWN ISSUES WITH A THROTTLE? NOT CERTAIN IF THERE'S A RECALL OR NOT BUT WILL CERTAINLY FIND OUT. BASICALLY, OUR VEHICLE IS UNSAFE TO DRIVE.

Mileage: 52,000

I WAS DRIVING MY 2010 MERCURY MARINER PREMIUM FWD TO MY MOTHERS FOR CHRISTMAS '14 WHEN THE ENGINE LIGHT WRENCH CAME ON AND I FELT A LOSS IN POWER. LUCKILY I WAS NEAR A REST STOP AND I SHUT OFF ENGINE AND LET IT SIT AFTER RUNNING A VEHICLE HEALTH REPORT. REPORT SAID: URGENT POWER TRAIN MALFUNCTION / REDUCED POWER. AFTER RESTARTING THE VEHICLE, IT SEEMED FINE. THIS WAS WHEN I STILL HAD ABOUT THREE HOURS LEFT OF DRIVING IN MY EIGHT HOUR DRIVE. WHEN I WAS ABOUT AN HOUR AWAY AGAIN THE LIGHT CAME ON AND THE SAME POWER REDUCTION OCCURRED. I TOOK IT TO BE LOOKED AT TO THE LOCAL FORD DEALER NEAR MY MOTHERS AND WAS TOLD THE VALVE BODY NEEDED TO BE REPLACED. THIS WAS AT 74,000 MILES. SO I DID. I HAD THIS HAPPEN ONCE BEFORE (I HAD 58,000 MILES ON IT) WHEN DRIVING TO A SHOPPING CENTER AFTER DRIVING 45 MINUTES ON THE HIGHWAY FROM HOME. ONLY HAPPENED WHEN DRIVING LONG DISTANCE. WHEN I GOT OFF THE EXIT, IT JERKED AND QUICKLY STOPPED AND I HAD TO PULL OVER. IF A CAR WAS BEHIND ME IT COULD HAVE CAUSED AN ACCIDENT.. I DROVE IT TO THE DEALERSHIP AND WAS TOLD THAT I HAD A COUPLE RECALLS (COMPUTER UPDATES) AND A SERVICE EXTENSION FOR THE THROTTLE BODY. SHOULD FIX THE ISSUE SO IT WON'T HAPPEN AGAIN SAID THE MECHANIC. TRANSMISSION FLUID WAS FLUSHED CAUSE IT WAS BURNT ALSO. HAD NO ISSUES AFTERWARDS UNTIL MY CHRISTMAS TRIP. I FEEL I COULD HAVE BEEN IN AN ACCIDENT AND SERIOUSLY HURT IF IT HAD JERKED WHILE CHANGING GEARS ON A BUSY ROAD. I WOULD LIKE TO KNOW WHY THERE IS A THROTTLE BODY RECALL BUT NOT A VALVE BODY RECALL? IF THESE ISSUES CAN CAUSE A QUICK JERK OR LOST POWER CAUSING A QUICK SLOW-DOWN, SEEMS LIKE THERE SHOULD BE A RECALL FOR BOTH. IT APPEARS I AM NOT THE ONLY ONE WITH THESE TYPES OF ISSUES AFTER GOOGLING THE ISSUE. SEEMS LIKE ITS TIME TO GET THESE TRANSMISSIONS FIXED CORRECTLY BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED! PLEASE RECALL NOW B4 IT'S TOO LATE! *TR

Mileage: 74,500

COMING TO A STOP AT A RED STOP LIGHT AND THEN TRYING TO ACCELERATE FROM RED TO GREEN LIGHT AT AN INTERSECTION MY VEHICLE WENT INTO LIMP MODE, IT LOST POWER. IT WOULD NOT ACCELERATE PASS 10MPH. AN ENGINE LIGHT CAME ON AS A ORANGE WRENCH LIGHT. I DROVE AS I COULD AND MADE TO AUTO ZONE. THEY PLUG IN THE HAND HELD CAR COMPUTER AND IT GAVE THE CODE P2119. WHICH STANDS FOR THROTTLE BODY. *TR

Mileage: 30,000

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED WHILE STOPPED AT AN INTERSECTION, THE VEHICLE STARTED TO JERK VIOLENTLY. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE AXLE SEAL WAS LEAKING FLUID FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE AXLE SEAL NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIR AT THIS TIME. THE FAILURE MILEAGE WAS 76,537.

Mileage: 76,537

DURING NORMAL DRIVING ON THE HIGHWAY THE ENGINE LOST POWER, THE WRENCH LIGHT ON THE DASH LIT. THE VEHICLE SPUTTERED AND SUDDENLY DECREASED IN SPEED, MAKING FOR HAZARDOUS DRIVING CONDITIONS. I MOVED TO THE SIDE OF THE 4 LANE HIGHWAY AND INTO THE BREAKDOWN LANE. I PLACED THE VEHICLE IN PARK, THE ENGINE IDLED ROUGHLY. I TURNED OFF AND RESTARTED THE CAR AND THE SYMPTOMS WERE GONE. A WEEK LATER THE SAME TROUBLE RETURNED. PLEASE PRESS FMC TO RESOLVE AT NO-COST TO CONSUMER THE OBVIOUS AND DANGEROUS MANUFACTURE DEFECT WITH A RECALL ON THE AFFECTED PARTS/SYSTEM. *TR

Mileage: 59,800

WAS GOING HOME FROM WORK, ABOUT 20 MPH, CAR SPUTTERED AND STOPPED ACCELERATING ON RAMP, ENGINE AND WRENCH LIGHT CAME ON. THIS HAD HAPPENED BEFORE SO I KNEW TO TURN THE CAR OFF AND BACK ON TO GET MY CAR TO WORK AGAIN. BUT ALAS, I AM DRIVING AT ABOUT 30 MPG FOR ONLY 2 MINUTES AND IT HAPPENS AGAIN! I WAS AGAIN ON ANOTHER RAMP, COMPLETELY BLOCKING TRAFFIC. THANK GOD I WAS NOT YET ON I-95 GOING AT A HIGH SPEED, OR EVEN WORSE WITH MY CHILD IN THE CAR. IF I EVER GET IN AN ACCIDENT WITH MY CHILD AND WE ARE INJURED BECAUSE OF THIS, MY FAMILY WILL SUE THE HECK OUT OF FORD. HAS TO CALL MY HUSBAND TO DRIVE THE CAR TO THE DEALER AFTER I PULLED OFF THE ROAD, I WAS SHAKING TOO BAD TO DRIVE. *TR

Mileage: 56,000

LOSS OF ALL POWER, WENT TO LIMP MODE. HAPPENED AFTER NEXT 10 RESTARTS IN RESIDENTIAL TRAFFIC THEN CLEARED. ENGINE THREW P2112 CODE, STICKING THROTTLE BODY. PLEASE ISSUE RECALL. *TR

Mileage: 50,900

MY 2010 MERCURY MARINER HAS STARTED JERKING WHEN I ATTEMPT TO SLOW DOWN. IT IS JERKING UNBEARABLY HARD. I TOOK IT TO A LOCAL GARAGE, HAD BOTH FRONT AND BACK BRAKES REPLACED. THAT DID NOT FIX THE PROBLEM. WHILE THE BACKEND OF THE CAR IS JACKED UP, THE BACK RIGHT WHEEL WILL STILL TURN WHILE HOLDING THE BRAKES??? THE JERKING OF THE CAR IS ALMOST AS IF THE CAR IS SKIPPING A GEAR OR TRYING TO SWITCH GEARS. THE CAR IS ALSO MAKING A WHINNING SOUND. I FEEL AS IF THIS IS A SAFETY ISSUE THAT FORD SHOULD BE RESPONSIBLE FOR. THIS IS MY SECOND FORD SUV WITH MY FIRST BEING A 2002 FORD ESCAPE AND I HAD A LOT OF "MYSTERY" PROBLEMS WITH IT THAT NO ONE COULD FIX!!! *TR

Mileage: 119,000

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE POWER TRAIN AND CHECK ENGINE LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE INTERNAL TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE 62,307.

VEHICLE SURGED SLIGHTLY FOR A FEW SECONDS THEN ACCELERATOR WOULD NOT WORK. WRENCH LIGHT CAME ON. HAD TO PULL OVER TO SIDE OF THE ROAD, SHUT VEHICLE OFF, RESTART AND IT THEN WORKED THE 10 REMAINING MILES TO HOME. I HAD JUST READ ABOUT THIS HAPPENING A CPL DAYS PREVIOUS SO I KNEW WHAT IT WAS IMMEDIATELY. *TR

Mileage: 69,000

THROTTLE OPENS AND CLOSES INADVERTENTLY. *TR

Mileage: 81,200

I WAS TRYING TO ACCELERATE AT A STOP LIGHT AND THE TRANSMISSION (?) DID NOT ENGAGE. WHEN I CAME TO A STOP LIGHT THE CAR JERKED LIKE IT WAS IT COULD NOT SWITCH GEARS. *TR

Mileage: 93,000

TWICE IN TWO DAYS WHILE SPEEDING UP TO GET ON HIGHWAY MY MARINER LOOSES COMPLETE POWER AND THE WRENCH LIGHT COMES ON. LUCKY FOR ME IT WAS JUST BEFORE I WAS TURNING ON TO MERGE. SECONDS LATER IT WOULD HAVE BEEN A SERIOUS ACCIDENT, DUE TO THE SUDDEN STOP. I HAD TO SHUT THE CAR OFF AND START IT BACK UP IN ORDER TO GET GOING AGAIN. AFTER READING #PE13003 HAS BEEN FILE FOR THE SAME EXACT PROBLEM WITH SAME MAKE AND MODEL. SOMEONE BETTER REACT BEFORE SOMEONE LOOSES A LIFE. THIS IS HORRIBLE. *TR

Mileage: 50,000

WHILE TRAVELING AT 65, WRENCH POWERTRAIN LIGHT CAME ON. ABLE TO GET TO SIDE OF ROAD. CALLED FORD ROADSIDE, WRECKER TOWED TO DEALERSHIP. FOUND FAULTY THROTTLE BODY. REPLACED UNDER EXTENDED WARRANTY. SCARY SITUATION. *TR

Mileage: 32,400

WAS DRIVING ON THE FREEWAY GOING ABOUT 70 WHEN I LOST ALL POWER TO ACCELERATE. I NOTED THE WRENCH SYMBOL ALSO HAD JUST CAME ON. I WAS ABLE TO PULL OVER TO THE SHOULDER AND TURN MY CAR OFF. BEFORE IT TURNED OFF THE CAR SHOOK QUITE A BIT. I LET THE CAR SIT FOR ABOUT A MINUTE RE-STARTED AND NOTED THE WRENCH WAS GONE AND I COULD ACCELERATE. LATER THAT DAY IT HAPPENED TO ME AGAIN. CAR IS IN SHOP AND THEY TOLD ME IT IS A BAD THROTTLE BODY. *TR

Mileage: 56,000

LOSS OF POWER ON HIGHWAY..SO THANKFUL I DIDNT GET HIT BY OTHER VEHICLES..WAS SO SCARED..THE WRENCH CAME UP ON DASH...FORD SAID EITHER DRIVE TRAIN OR THROTTLE. ..LET ME SAY, I HAVE 48000 MILES ..IF HAVE TO PAY FOR THIS, MAY CALL LAWYER..HAVE SO MANY COMPLAINTS AND FORD HAD NOT ANYTHING ABOUT IT...ARE THEY WAITING FOR A DEATH??? MY SUV WAS TAKEN TO TED RUSSELL FORD PARKSIDE DRIVE KNOXVILLE TENNESSEE. ..HAVE NOT HEARD THE PROBLEM YET..VERY DISSAPPOINTED WITH FORD PRODUCT...IF NOT TOOK CARE OF..WILL NEVER BY ANOTHER FORD EVER... *TR

Mileage: 48,000

WHILE DRIVING UPON A ROADWAY IN OUR NEIGHBORING COMMUNITY AT APPROXIMATELY 30 MPH, MY 2010 MERCURY MARINER SUDDENLY STOPPED TRAVELING AT SPEED, AND WENT INTO 'LIMP MODE'. I WAS ABLE TO SLOWLY PULL THE VEHICLE INTO A PARKING LOT. I CALLED MY WRECKER SERVICE AND THEY TOWED (FLATBED) MY VEHICLE BACK TO THE FORD DEALER WHERE I BOUGHT IT. I PURCHASED THE 2010 MERCURY MARINER NEW FROM THE SAME DEALER. THEY EXAMINED IT AND DETERMINED THAT THE 'THROTTLE BODY' NEEDED TO BE REPLACED. THEY DECLINED TO REPAIR IT UNDER WARRANTY, STATING THAT THE PART WAS NO LONGER COVERED. THEY ALSO STATED THAT A RECALL HAD NOT BEEN ISSUED. I PAID A TOTAL OF $409.27 FOR THE REPAIR. THE TOW BILL WAS COVERED UNDER MY MEMBERSHIP IN AAA. *TR

Mileage: 48,717

WHILE DRIVING APPROX. 45 MPH THE WRENCH-SHAPED WARNING LIGHT CAME ON AND I LOST PROPULSION...ENGINE STILL RUNNING, RADIO, A/C STILL OPERATING BUT 0 RPMS. I COASTED TO A STOP ON A SIDE ROAD AND CALLED A TOW TRUCK. MECHANIC TELLS ME IT IS A FAILED THROTTLE BODY AND WILL BE PRETTY EXPENSIVE TO REPLACE. *TR

Mileage: 42,000

DRIVING WHEN WRENCH SYMBOL CAME ON DASHBOARD AND RPMS DROPPED TO UNDER 1 AND SPEED DROPPED. COASTED INTO A PARKING LOT AT WHICH POINT CAR COMPLETELY SHUT DOWN. COULD TURN CAR BACK ON. HAD TOWED AND THROTTLE BODY REPLACED. *TR

Mileage: 103,119

WHEN DRIVING AT A SLOW SPEED OF 20-25 MPH, THE VEHICLE STOPPED ACCELERATING AND BUCKED A LITTLE. THE WRENCH (POWERTRAIN) SIGNAL LIGHT UP ON THE DASH, SO I PROCEEDED TO PULL OVER, PUT THE CAR IN PARK, AND SHUT IT OFF. AFTER A FEW MINUTES I TURNED IT ON AGAIN AND ALL SEEMED FINE, THOUGH THE CAR WAS NOW SLOW MOVING AND LESS SMOOTH THROUGH SHIFTING. THE SAME THING OCCURRED 9 DAYS LATER, WITH THE VEHICLE RESPONDING EVEN MORE SLOWLY AFTERWARDS. *TR

Mileage: 61,100

DRIVING AT 50 MILES PER HOUR THE SUV LOST ALL POWER AND HAD TO PULL TO THE SIDE OF THE ROAD. TURNED OFF VEHICLE AND THEN RESTARTED AND RAN FINE. THREE DAYS LATER IT HAPPENED AGAIN. TOOK IT TO THE DEALER AND THEY TOLD ME IT WAS THE THROTTLE BODY ON THE MOTOR WAS BAD. THEY SAID IT WASN'T COVERED UNDER MY DRIVE TRAIN WARRANTY AND CHARGED ME 300.00 DOLLARS. THE SUV ONLY HAS 17,000 MILES ON IT.. I READ THERE IS 27,000 COMPLAINTS ABOUT THIS PROBLEM. WHY IS THERE NOT A RECALL ON THESE VEHICLES? SOME ONE IS GOING TO GET HURT OR KILLED BECAUSE OF THIS PROBLEM. *TR

Mileage: 17,000

I WAS DRIVING ON THE HIGHWAY AT BOUT 70 MPH AND ALL OF A SUDDEN, THE GAS PEDAL WENT LIMP AND I COULDN'T ACCELERATE ANYMORE. I SLOWED DOWN TO ABOUT 45 MPH WITH CARS FLYING PAST ME. I WAS ABLE TO MOVE TO THE SHOULDER AND TURN THE CAR OFF. I HAD NO IDEA WHAT HAPPENED SO I CALLED MY BOYFRIEND AND HE CAME AND CHECKED THE OIL AND A FEW OTHER THINGS BUT EVERYTHING SEEMED TO BE OK. I GOT BACK IN THE CAR AND IT STARTED FINE AND I WAS ABLE TO DRIVE IT HOME. I AM AFRAID TO DRIVE MY CAR ON THE FREEWAY AGAIN KNOWING THIS PROBLEM COULD AND PROBABLY WILL KEEP HAPPENING UNTIL I GET THE PART REPLACED. *TR

Mileage: 48,400

I WAS DRIVING ALONG ON THE HIGHWAY (I-77 N) AND ALL OF A SUDDEN MY CAR STARTED TO JERK. THE WRENCH TOOL LIGHT LIT UP ON THE DASH BOARD AND THE CAR IMMEDIATELY BEGAN TO LOOSE SPEED. THE CHANGE IN POWER AND SPEED WAS QUICK AND I HAD TO QUICKLY CHECK THE SURROUNDING TRAFFIC AND PULL THE CAR OVER TO AVOID AND ACCIDENT. AFTER PULLING OVER TO THE SIDE OF THE ROAD I CUT THE CAR COMPLETELY OFF AND IT STARTED BACK UP. I TOOK THE CAR TO THE DEALER WHERE I PURCHASED THE CAR AND I WAS ADVISED TO REPLACE THE FILTER. I PURCHASED A FILTER FROM FORD AND MY CAR RAN SMOOTHLY FOR ABOUT 2 WEEKS. I WOULD PUSH ON THE ACCELERATOR BUT IT WOULD NOT ACCELERATE. EACH TIME THE WRENCH TOOL WOULD APPEAR AND THE ENGINE LIGHT WOULD COME ON. I HAVE LOST SPEED IN THE MIDDLE OF AN INTERSECTION. AFTER MY CAR STARTED TO CUT OFF AGAIN FOLLOWING THE INSTALLATION OF THE NEW FILTER I TOOK THE CAR BACK TO THE DEALER AND WAS INSTRUCTED TO PURCHASE THROTTLE BODY SPRAY. THEY CLEANED OUT THE THROTTLE BODY AND THE CAR DROVE FINE FOR A FEW DAYS UNTIL I BEGAN EXPERIENCING THE SAME PROBLEM. SOME TIMES I WOULD HAVE TO CUT MY CAR OFF A FEW TIMES AND RESTART IT ON ONE ROUND TRIP. I KEEP REGULAR MAINTENANCE ON THIS CAR, CHANGING THE OIL AND ROTATING THE TIRES, ETC. I PURCHASED THE CAR IN DECEMBER 2012 BECAUSE THE CAR I HAD OVER $2,500 OF NEEDED MAINTENANCE. I NEEDED A RELIABLE CAR TO GET AROUND AS THE PRIMARY TRANSPORTATION FOR MY FAMILY. I TOOK THE CAR BACK TO THE DEALER A FEW TIMES AND THEY EXPLAINED THE CODE AND EXPLANATION OF THE PROBLEM: TROUBLE CODE P2111, THROTTLE BODY ACTUATOR STUCK OPEN AND CLOSED. I REALLY HOPE THIS INVESTIGATION IS EXPEDITED AND THAT FORD RECALLS THE MERCURY MARINER 2010 DUE TO THE FAULTY THROTTLE BOTTLE. I HAVE HAD ZERO MAINTENANCE ISSUES WITH MY VEHICLE OTHER THAN THE THROTTLE BODY ISSUES. *TR

Mileage: 95,000

DRIVING TO WORK ON 1431, THE CAR FELT AS THOUGH IT HIT A BUMP, LOST ALL ABILITY TO DRIVE. PULLED OVER TO SIDE OF ROAD, TURNED CAR OFF FOR ABOUT 10 TO 15 SECONDS AND THEN BACK ON. AT THIS POINT IT SEEM TO OPERATE PROPERLY. THEN ABOUT THREE MILES DOWN THE ROAD IT DID THE SAME THING AGAIN. THIS TIME THERE WAS NO SHOULDER TO PULL OFF ON, SO TRAFFIC WAS TIED UP. WAS TRAVELING AT ABOUT 40 MPH THIS TIME. DID THE SAME THING, TURNED OFF AND THEN BACK ON AND SEEMED TO WORK NORMAL. LATER THAT EVENING GOING HOME FROM WORK THE CAR DID THE SAME THING, TWO MORE TIMES BEFORE I REACHED HOME. ONE TIME AS I WAS GOING FROM PALMER TO 1431 ON A CURVE. THE NEXT TIME IT WAS ON A SLIGHT INCLINE GOING HOME. THE ICON ON DASHBOARD WAS A WRENCH WHICH INDICATES IT HAD SOMETHING TO DO WITH THE THROTTLE CONTROL. TOOK TO DEALER AND THEY CONFIRMED IT WAS A DEFECTIVE THROTTLE CONTROL UNIT, AND CHARGED $650 TO REPAIR. BELIEVE THAT THIS IS/WAS A SERIOUS PROBLEM SAFETY WISE AND SHOULD HAVE BEEN COVERED BY FORD. *JS

Mileage: 52,000

9/8/2013 DRIVING 60MPH I FELT A SLIGHT JOLT AND NOTICE A YELLOW WRENCH LIGHT CAME ON DASHBOARD.THEN THE MERCURY MARINER DECELERATED AND STALLED TO WHERE I WAS ABLE TO MOVE TO SHOULDER OFF ROAD, AND TURN ENGINE OFF. AT THIS POINT NOT KNOWING WHAT TO DO I JUST TURNED CAR OFF FOR ABOUT 5 MINUTES AND THEN RE-START. THERE WAS NO WRENCH LIGHT, BUT I DID NOTICE A HESITATION FOR THE CAR TO CATCH. I DROVE HOME ABOUT 20 MILES AND THE CAR DROVE ROUGH AS IF IT WAS HAVING A HARD TIME SHIFTING AND NOTICE THE RPM DANCING BACK AND FORTH FROM 3-1 ON ROAD INCLINES. TOOK IT TO MECHANIC AND HAD A DIAGNOSTIC TEST READ NO STORED CODES.WHAT??? THIS HAPPEN WITHIN A 2 DAY PERIOD, CAR WOULD STALL, YELLOW WRENCH LIGHT WOULD APPEAR ON DASH. TOOK IT TO A FORD AUTHORIZED DEALER, AND HE KNEW EXACTLY WHAT IS WAS THROTTLE BODY MALFUNCTIONING. PAID. $301FOR PARTS AND LABOR. *TR

I WAS LEAVING A SOCCER GAME AND THE CAR WENT TO ABOUT 40 MPS AND THE WRENCH LIGHT CAME ON AND THE PEDAL WENT LIMP. I PULLED OVER AND STOPPED THE CAR AND THE CAR STARTED SHAKING LIKE IT WAS OUT OF TIME. I PUT IT IN PART AND SHUT OFF THE CAR WHEN I TURNED THE CAR BACK ON THE LIGHT WAS OFF. I WAS ABLE TO DRIVE 20 MILES BACK AND FORTH AND THEN IT DID THE SAME THING AGAIN. I HAVE TAKEN IT TO RUN THE CODES AND THERE WERE NONE. TODAY 8/31/13 IT DID THE SAME THING AGAIN AND NOW FINALLY THE ENGINE LIGHT CAME ON. CODES WERE RAN AT AUTOZONE AND P1212 THROTTLE BODY SENSOR FINALLY SHOWED UP. I HAD ALREADY CHECKED THE WEB THE FIRST TIME THAT IT DID IT AFTER TALKING WITH A MECHANIC THAT WORKS AT FORD AND HE TOLD ME WHAT IT WAS AND THAT THERE WAS NO RECALL. I AM VERY UPSET. I JUST PURCHASED THIS CAR LESS THAN THREE MONTHS AGO!!! SINGLE MOM SOMEONE HELP!!! *JS

Mileage: 46,345

I WAS DRIVING MY CAR MERGING ON TO THE EXPRESSWAY IN A CONSTRUCTION ZONE AND AS SOON AS I GOT ON THE CAR COMPLETELY LOST POWER. I COULD NOT PUSH ON THE GAS OR ANYTHING. LUCKILY THERE WAS AN OPENING IN SOME CONES FOR ME TO BARELY HAVE ENOUGH POWER TO GET OUT ON ONE LANE OF TRAFFIC IN A CONSTRUCTION ZONE IN MORNING RUSHING HOUR TRAFFIC. I HAD TO TURN MY CAR OFF AND LUCKILY IT CAME BACK ON. I HAVE READ ONLINE THAT THIS HAS BEEN HAPPENING TO SO MANY PEOPLE THAT THE PART IS ON NATIONAL BACK ORDER. THIS IS CRAZY! I HAD MY 1 YEAR OLD DAUGHTER IN THE CAR AND WE COULD HAVE BEEN HIT. THIS IS COMPLETELY UNSAFE!

Mileage: 76,000

DRIVING AT APPROX 40 MPH CAR ENGINE REACTS ABNORMALLY AND "WRENCH" WARNING LIGHT APPEARS AND CAR "STALLS" OUT AND, ALTHOUGH FULLY OPERATIONAL WILL NOT DRIVE. TURN THE CAR OFF AND BACK ON AND THE ENGINE EVENTUALLY WILL TURN OVER BUT AGAIN REPEATS THE SAME ISSUE OF "STALLING" OUT. AFTER HAVING THE CAR TOWED, THE DIAGNOSIS IS A DEFECTIVE "THROTTLE-BODY". *TR

Mileage: 32,000

WHILE MY WIFE WERE GOING OUT TO DINNER WE WERE DRIVING ON THE HIGHWAY AT 45 MPH. I NOTICED A YELLOW WRENCH WARNING LIGHT APPEAR ON THE DASH. THE CAR STARTED LOSING POWER AND BEGAN JERKING. I COULD NOT ACCELERATE AND THE SPEEDOMETER DROPPED TO 0. I COASTED TO THE SHOULDER AND STOPPED. I HAD TO HAVE AAA TOW THE CAR TO MY MECHANIC. HE RAN DIFFERENT TESTS AND THE READOUT HE GOT FROM THE COMPUTER WAS THE THROTTLE BODY ASSEMBLY. HE HAS A PRIORITY ORDER FOR THE PART AND SAID THERE IS A NATIONAL BACKORDER ON THIS PART. I HAVE AN EXTENDED WARRANTY WITH (NAC) AND THEY TOLD HIM THEY WILL NOT PAY FOR THE PART. I HAVE TO PAY CLOSE TO $820 FOR THE PART AND LABOR. FORD HAS KNOWN ABOUT THIS PROBLEM WITH THE 2010 MARINER BUT WILL NOT HAVE A RECALL. DO PEOPLE HAVE TO DIE BEFORE FORD MOTOR COMPANY ACTS? THIS IS A DISGRACE FOR THE CONSUMER. *TR

Mileage: 48,350

MY 2010 MERCURY MARINER WENT INTO LIMP MODE AND WOULD NOT RESPOND TO THROTTLE INPUTS. I RESEARCHED THIS ISSUE AND LEARNED THAT THIS PROBLEM APPEARS TO BE RELATED TO A FAULTY THROTTLE BODY OR ELECTRONIC CONTROL PANEL FOR THE THROTTLE BODY. THIS AN EXTREMELY DANGEROUS CONDITION AS IT APPEARS AT RANDOM WITHOUT WARNING. I BELIEVE THIS MUST BE A DEFECT THAT HAS BEEN KNOWN TO FORD FOR SOME TIME AND NEEDS TO BE THE SUBJECT OF A RECALL. *TR

Mileage: 52,000

THROTTLE BODY,,,, DRIVING DOWN THE STREET..ALL OF THE SUDDEN A WRENCH APPEARS AND THE CAR DOES NOT GO... HAVE TO TRY AND SAFELY PULL OVER...HAVE TO SHUT THE CAR OFF AND RESTART IT,,, THIS HAS HAPPENED 6 TIMES IN THE PAST WEEK...GOING APPROX 30 MPH---. ALSO HAPPENED ABOUT A MONTH AGO ON THE FREEWAY GOING ABOUT 70 MPH....VERY SCARED..THIS CAR IS GOING TO GET ME KILLED! *TR

Mileage: 74,000

DRIVING AT 45 MPH AND CAR WENT INTO LIMP MODE. CALLED FOR A TOW TRUCK TO MY DEALER WHERE I BOUGHT THE CAR ONLY 6 MONTHS AGO. THEY SAID IT WAS THE THROTTLE BODY. DID LOTS OF RESEARCH TO FIND THIS IS A HUGE ISSUE THAT NEEDS TO BE RECALLED. FORD NEEDS TO TAKE RESPONSIBILITY BEFORE MORE GET INJURED! MY DEALER REFUSES TO COVER THIS REPAIR NOR CAN GIVE ME AN ETA BECAUSE THIS IS ON NATIONAL BACKORDER. BECAUSE THIS HAPPENS SO MUCH. TOO, ONCE THE NEW THROTTLE BODY COMES, I'M SURE I'D HAVE THE SAME ISSUE AS THE PART IS A DEFECT. *TR

Mileage: 41,000

I WAS DRIVING AT ABOUT 25 MPH WHEN THE CAR SUDDENLY LURCHED FORWARD, THEN BEGAN RAPIDLY DECELERATING. I HAD TO GET OFF THE ROAD AND COAST TO A STOP. I TURNED THE CAR OFF THEN RESTARTED IT AND EVERYTHING SEEMED FINE, BUT THE PROBLEM HAPPENED AGAIN LATER THAT DAY AND SEVERAL MORE TIMES IN THE COMING WEEKS. IT HAS HAPPENED AT VARIOUS SPEEDS AND UNDER DIVERSE CONDITIONS. IT IS INTERMITTENT AND UNPREDICTABLE. AFTER NEARLY CAUSING AN ACCIDENT ON THE INTERSTATE DUE TO THIS OCCURRENCE I AM NOW LIMITED TO SURFACE STREETS AND ONLY WHEN I HAVE NO OTHER OPTION BUT TO DRIVE MY CAR. AFTER DOING SOME READING IT SEEMS THAT THIS IS A KNOWN DEFECT WITH THE THROTTLE BODY AND I WORRY THAT EVEN IF I PAY OUT OF POCKET TO HAVE IT REPAIRED I WILL ONLY BE BUYING ANOTHER PART WITH THE SAME DEFECT. MY HOPE IS THAT FORD WILL ISSUE A RECALL OF THE VEHICLES FOR WHICH THIS IS A KNOWN ISSUE! *TR

Mileage: 60,250

CAR WENT INTO 'LIMP MODE" AT ABOUT 25 MPH AND THE ORANGE WRENCH WARNING LIGHT CAME ON. HAD TO STOP, TURNED OFF THE ENGINE AND THEN RESTARTED. WARNING LIGHT WENT OFF BUT IT OCCURRED AGAIN IN ABOUT 5 MILES. WENT TO FORD DEALER THE NEXT DAY AND THEY COULD NOT FIND ANYTHING WRONG NOR DUPLICATE THE PROBLEM. PROBLEM HAPPENED AGAIN A COUPLE OF MILES AFTER LEAVING THE DEALERSHIP. I IMMEDIATELY RETURNED TO THE DEALER AND THEY ONCE AGAIN COULDN'T FIND ANYTHING WRONG. TWO DAYS LATER ON I-95 THE CAR WENT INTO "LIMP MODE" THE ORANGE LIGHT CAME ON AND I DROVE TO THE SIDE. THE TRAFFIC WAS BACKED UP SO I WAS GOING ABOUT 25 MPH WHEN THIS OCCURRED. WHEN I RESTARTED THE ENGINE THIS TIME, THE "WRENCH" WARNING LIGHT WENT OFF BUT THE "CHECK THE ENGINE" LIGHT CAME ON AND REMAINED ON. NEXT DAY RETURNED TO THE DEALER AND THIS TIME THEY SAID THEY FOUND THE PROBLEM AND IT WAS THE THROTTLE BODY. IN RESEARCHING ON LINE I FOUND THAT THIS IS OCCURRING WITH SOME FREQUENCY AND WOULD CERTAINLY LIKE TO SEE FORD TAKE RESPONSIBILITY FOR ISSUING A DEFECTIVE PART. AS OF NOW IT LOOKS LIKE I WILL HAVE TO PAY THE BILL AND HOPE THAT THE NEW PART IS NOT DEFECTIVE ALSO. IT IS A REAL SAFETY ISSUE AND HOPEFULLY THIS WILL BE RESOLVED. *TR

Mileage: 51,000

I WAS DRIVING ALONG NORMALLY WHEN THE CAR LURCHED AND THE ENGINE WENT TO IDLE. I PULLED ONTO A LOT AND STOPPED THE ENGINE WHILE I LOOKED UP WHAT THE WRENCH LIGHT MEANT. WHEN I RESTARTED THE CAR IT SOUNDED NORMAL, BUT WHEN I GOT BACK ON THE ROAD AND ATTEMPTED TO ACCELERATE IT DID THE SAME THING. I PULLED OFF THE ROAD AGAIN AND STOPPED THE ENGINE AGAIN FOR A SHORT TIME. UPON RESTARTING I PULLED BACK ONTO THE ROAD AND COULD ACCELERATE TO ABOUT 20 MPH WITHOUT ANY PROBLEMS. I THEN LIMPED THE CAR TO THE DEALER, ABOUT 2 - 3 MILES AWAY, AND LEFT IT. THE NEXT DAY THE DEALER CALLED AND ADVISED ME THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED (150 MILES OUT OF WARRANTY) AND THE LAST ONE THE DID TOOK 2 MONTHS TO OBTAIN. I HAVE READ ON THE INTERNET THAT THERE HAVE BEEN 27,000 COMPLAINTS LIKE THIS ONE. ISN'T IT ABOUT TIME FOR A RECALL! *TR

Mileage: 36,150

I WAS DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN LOST THROTTLE. THE VEHICLE WENT INTO LIMP MODE. I HAD TO PULL OVER AND POWER CYCLE THE VEHICLE. THIS HAPPENED 8 TIMES IN 40 MILES. EACH TIME THE WRENCH INDICATOR WOULD DISPLAY ON THE DASH. I CHECKED THE ERROR CODES AND THERE WERE SEVERAL OCCURRENCES OF P2111 AND P2112. THIS HAPPENED TO A RELATIVE DRIVING MY VEHICLE A COUPLE DAYS AGO, AND MY WIFE A MONTH AGO. THE ISSUE SEEMS TO BE HAPPENING MORE FREQUENTLY. *TR

Mileage: 36,000

DRIVING ON LOCAL STREET VEHICLE LOST POWER WRENCH WARNING LIGHT CAME ON DASH. PULLED OVER TO SIDE OF ROAD SHUT OFF ENGINE. RESTARTED ENGINE WARNING LIGHT WENT OFF. THIS HAPPENED MULTIPLE TIMES WITH THE ENGINE CHECK LIGHT ALSO COMING ON. TOOK TO DEALER WAS DIAGNOSED WITH CODE P2111 . *TR

Mileage: 29,067

WHILE DRIVING THROUGH ROAD CONSTRUCTION ON THE INTERSTATE MY MARINER LOST POWER. I HAD MY CHILD IN THE BACKSEAT AND WAS LUCKY ENOUGH TO BE ABLE TO PULL OVER AND TURN OFF THE ENGINE. THE POWER TRAIN LIGHT AND ENGINE LIGHT CAME ON. I STARTED IT BACK UP AND CONTINUED UNTIL I COULD EXIT OFF THE INTERSTATE AND CONTINUE ON THE HIGHWAY, WHERE IT HAPPENED AGAIN. AGAIN, I TURNED OFF THE ENGINE AND GOT IT STARTED BACK UP. THIS HAPPENED ONE MORE TIME BEFORE I GOT IT TO THE MECHANIC. HE SAID THAT IT WAS THE THROTTLE BODY AND THAT IT WAS ON A NATIONAL BACK ORDER. THERE ARE 8,000 REQUESTS FOR THIS PART! WHAT WILL IT TAKE FOR FORD TO FINALLY ISSUE A RECALL ON AN OBVIOUSLY DEFECTIVE PART, A FATALITY? *TR

Mileage: 100,000

I WAS DRIVING DOWN A BUSY HIGHWAY WHEN MY CAR JERKED AND THEN STALLED. THE ACCELERATOR WOULD NOT WORK. I WAS ABLE TO PULL OVER AND TURN THE CAR OFF. THE CAR RESTARTED AND ACCELERATED NORMALLY. THIS OCCURRED THREE MORE TIMES. I TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THE PART WAS ON NATIONAL BACKORDER AND SENT ME HOME (IN THE UNSAFE CAR). I NOW AM WAITING TO HEAR ABOUT WHEN THEY CAN GET THE PART. *TR

Mileage: 37,500

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A SUDDEN LOSS OF POWER AS THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,849 AND THE CURRENT MILEAGE WAS 59,000. *TR

Mileage: 58,849

I WAS DRIVING MY MARINER AND TURN INTO A HEAVY TRAFFIC ROAD AND MY CAR JUST WENT DEAD ONCE I WAS IN TRAFFIC. L WAS LUCKY THAT I WASN'T HIT FROM BEHIND ME. THE CAR WARNINGS DISPLAYED A WRENCH ON THE CAR PANEL. I TOOK THE CAR TO THE SHOP AND IT REQUIRED REPAIRS TO THE THROTTLE CONTROL/POWER TRAIN. THE CAR ONLY HAS ABOUT 4600 MILES ON IT. I HAVE RESEARCHED THIS PROBLEM ON THE INTERNET AND THIS IS A RECURRING PROBLEMS. THERE WAS NO WARNING OF A PROBLEM. THE CAR JUST DIED IN THE MIDDLE OF TRAFFIC. THIS IS VERY DANGEROUS AND SEEM TO BE A KNOWN PROBLEM. DOES SOMEONE HAVE TO DIE BEFORE THEY GET THIS PROBLEM IS RECALLED? THE PROBLEM OCCURRED SO QUICKLY THAT IF YOU ARE NOT OBSERVANT TO YOUR PANEL, YOU WILL MISS IT. AND, IT YOU ARE IN AN ACCIDENT WHEN IT OCCURS, YOU WILL NEVER SEE IT. *TR

Mileage: 4,600

I WAS DRIVING ON THE INTERSTATE WHEN MY GAS PEDAL COMPLETELY STOPPED WORKING. THE ONLY INDICATOR WAS THE WRENCH LIGHT THAT CAME ON AT THE SAME TIME THE GAS PEDAL STOPPING FUNCTIONING. I ALMOST HAD AN ACCIDENT TRYING TO MAKE MY WAY TO A SHOULDER WITH NO WAY TO ACCELERATE DURING RUSH HOUR TRAFFIC. AFTER BEING AT THE DEALERSHIP, IT WAS DETERMINED THAT THE THROTTLE BODY WAS BAD AND HAD TO BE REPLACED COSTING $500.00. *TR

Mileage: 78,000

WAS DRIVING ON INTERSTATE HIGHWAY AND ACCELERATOR SPEED DROPPED TO A CRAWL. PULLED OVER AND SAW THE WRENCH SYMBOL. GOT THE MANUAL OUT AND IT SAID THROTTLE BODY/POWERTRAIN ISSUE. WAITED AND RESTARTED ONLY 2 MILES DOWN THE ROAD AGAIN AND THAT SAME THING HAPPENED. CAR WAS STILL RUNNING BUT JUST GOING ABT 2 MPH IF THAT. VERY DANGEROUS SITUATION! *TR

Mileage: 41,000

HAD TEST DONE AND WAS TOLD THROTTLE BODY IS BAD. CAN NOT GET PART IN BECAUSE ITS ON BACK ORDER. *TR

THE 2010 MERCURY MARINER SUDDENLY BEGAN STALLING WHILE DRIVING 45MPH ON A TWO LANE ROAD. WHILE THIS WAS OCCURRING, IT ALSO BEGAN JERKING AND WOULD NOT ACCELERATE! THE WRENCH LIGHT THEN CAME ON. I WAS FINALLY ABLE TO PULL OFF TO THE SIDE OF THE ROAD AND A TOW TRUCK WAS CALLED FOR. THE JIMMY GRANGER FORD DEALERSHIP STATED THAT THE PROBLEM IS A BAD ELECTRONIC THROTTLE BODY. *TR

Mileage: 36,678

THE CAR LOST ALL POWER WHILE I WAS DRIVING ON THE INTERSTATE AT 65 MPH. I WAS ABLE TO STEER IT TO THE SIDE OF THE ROAD, AND TO RESTART IT. THE SAME THING HAPPENED IN 3 MILES AND THEN AGAIN IN 1 MILE. IT WAS OKAY FOR THE NEXT 3 MONTHS. THEN I TRIED TO PASS A TRACTOR AND MY CAR STALLED. I GOT IT TO THE SIDE OF THE ROAD AND WAS ABLE TO LIMP INTO A FORD SERVICE CENTER WHERE THEY DIAGNOSED A " THROTTLE BODY FAILURE". I AM WAITING ON A PART BACK ORDER TO GET IT FIXED! *TR

Mileage: 53,000

MY WIFE WAS DRIVING DOWN THE STREET IN OUR MERCURY MARINER WHEN IT SUDDENLY WENT FROM 30 TO 0 MPH FOR NO REASON. HER FOOT WAS ON THE ACCELERATOR WHEN IT SUDDENLY SLOWED TO A STOP, RIGHT IN THE MIDDLE OF THE ROAD. WHEN SHE TRIED TO DRIVE IT AGAIN THE POWERTRAIN ALARM WAS ON SO WE HAD IT TOWED TO THE DEALER. FORD MECHANICS FOUND IT TO BE AN INTERNAL SHORT IN THE THROTTLE BODY AND REPLACED IT. UNBELIEVABLY, WE HAD TO PAY $342.47, AFTER FORD REFUSED TO DO THE REPLACEMENT OF AN INTEGRAL PART OF THE ENGINE EVEN THOUGH THE POWERTRAIN WARRANTY WAS STILL IN EFFECT AND IT WAS A POWERTRAIN ALARM. NOT ONLY DO I BELIEVE THIS REPAIR SHOULD HAVE BEEN PAID BY FORD UNDER THE WARRANTY, BUT I BELIEVE WE WERE FORCED TO CORRECT A DANGEROUS DEFECT THAT SHOULD HAVE HAD A RECALL, AS MANY OTHERS HAVE HAD THIS SAME PROBLEMS WITH THEIR FORD PRODUCTS AND IT IS EXTREMELY DANGEROUS FOR A CAR TO COME TO A SUDDEN HALT FOR NO REASON. *TR

Mileage: 36,900

2010 MERCURY MARINER. CONSUMER WRITES IN REGARDS TO VEHICLE HESITATION INTERMITTENTLY AT VARIOUS SPEEDS. *SMD THE CONSUMER STATED SHE BEGAN NOTICING THE PROBLEM IN 2011, AFTER A 2010 UPDATE OF THE TRANSMISSION SOFTWARE IN A FACTORY RECALL. IN ADDITION TO THE HESITATION WHEN TRYING TO ACCELERATE, THERE WERE ALSO A FEW INSTANCES WHERE THE CRUISE CONTROL SEEMED TO EITHER SURGE OR BACK DOWN, AS IF IT DIDN'T KNOW QUITE HOW TO RESPOND, USUALLY, BUT NOT ALWAYS, WHEN ON A SLIGHT INCLINE. THE CONSUMER STATED ON ONE OCCASION, WHEN THE VEHICLE WAS IN PARK, WITH THE MOTOR IDLING, SHE WAS UNABLE TO GET THE VEHICLE TO GO INTO TO GEAR ON THE FIRST ATTEMPT, WHEN IT DID SHIFT, IT SHIFTED VERY HARD AND NOISILY INTO GEAR ON THE 2ND ATTEMPT. ALSO, THE VEHICLE WOULD SHIFT ROUGH IN LOWER GEARS, TYPICALLY FROM AS TOP OR ACCELERATING AFTER SLOWING TO ALMOST A STOP. THE CONSUMER WENT TO ANOTHER DEALER, AFTER THE DEALER WHERE SHE ORIGINALLY PURCHASED THE VEHICLE FROM, FAILED TO ADDRESS THE PROBLEMS SHE EXPERIENCING. THE SECOND DEALER INFORMED HER, THE TRANSMISSION VALVE BODY WAS DAMAGED EVEN BEFORE THE RECALL CAME OUT IN 2012. THE PART WAS REPLACED. HOWEVER, THE CONSUMER EXPERIENCED A HESITATION IN JANUARY 2013. THE CONSUMER STATED AFTER READING ABOUT AN INVESTIGATION OF FORD VEHICLE, WHICH INCLUDED HER MODEL YEAR, SHE WAS CONCERNED ABOUT THE THROTTLE BODY, WHICH HAD NOT BEEN REPLACED.

2010 MERCURY MARINER. CONSUMER WRITES IN REGARDS TO VEHICLE HESITATION INTERMITTENTLY AT VARIOUS SPEEDS. *SMD THE CONSUMER STATED SHE BEGAN NOTICING THE PROBLEM IN 2011, AFTER A 2010 UPDATE OF THE TRANSMISSION SOFTWARE IN A FACTORY RECALL. IN ADDITION TO THE HESITATION WHEN TRYING TO ACCELERATE, THERE WERE ALSO A FEW INSTANCES WHERE THE CRUISE CONTROL SEEMED TO EITHER SURGE OR BACK DOWN, AS IF IT DIDN'T KNOW QUITE HOW TO RESPOND, USUALLY, BUT NOT ALWAYS, WHEN ON A SLIGHT INCLINE. THE CONSUMER STATED ON ONE OCCASION, WHEN THE VEHICLE WAS IN PARK, WITH THE MOTOR IDLING, SHE WAS UNABLE TO GET THE VEHICLE TO GO INTO TO GEAR ON THE FIRST ATTEMPT, WHEN IT DID SHIFT, IT SHIFTED VERY HARD AND NOISILY INTO GEAR ON THE 2ND ATTEMPT. ALSO, THE VEHICLE WOULD SHIFT ROUGH IN LOWER GEARS, TYPICALLY FROM AS TOP OR ACCELERATING AFTER SLOWING TO ALMOST A STOP. THE CONSUMER WENT TO ANOTHER DEALER, AFTER THE DEALER WHERE SHE ORIGINALLY PURCHASED THE VEHICLE FROM, FAILED TO ADDRESS THE PROBLEMS SHE EXPERIENCING. THE SECOND DEALER INFORMED HER, THE TRANSMISSION VALVE BODY WAS DAMAGED EVEN BEFORE THE RECALL CAME OUT IN 2012. THE PART WAS REPLACED. HOWEVER, THE CONSUMER EXPERIENCED A HESITATION IN JANUARY 2013. THE CONSUMER STATED AFTER READING ABOUT AN INVESTIGATION OF FORD VEHICLE, WHICH INCLUDED HER MODEL YEAR, SHE WAS CONCERNED ABOUT THE THROTTLE BODY, WHICH HAD NOT BEEN REPLACED.

SUDDEN LOSS OF POWER, ENGINE IDLES BUT NO PROPULSION, SPEEDOMETER INSTANTLY DROPS TO ZERO. *TR

Mileage: 41,000

TL* THE CONTACT OWNS A 2010 MERCURY MARINER . THE CONTACT STATED THAT WHILE DRIVING 70 MPH , THE POWER TRAIN WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD AND TURNED OFF. THE CONTACT WAS THEN ABLE TO RESTART THE VEHICLE AND DROVE TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 43,696.

Mileage: 35,000

ON FEB 2010, I SIGNED A 3-YR LEASE ON A 2010 MERCURY MARINER. ON DEC 23, 2011, AFTER 8HRS OF DRIVING, ON THE WAY TO MY RELATIVES, THE VEHICLE STARTED JERKING. WITH 22,250 MILES ON THE VEHICLE, MY TRANSMISSION FAILED; VERY HARSH ENGAGEMENTS, VEHICLE JERKS HARD BETWEEN GEARS, LOOSES POWER AND POPS FORWARD WHEN DRIVING STEADY SPEED AND WHEN APPROACHING AN INTERSECTION TO STOP OR TURN. SAFETY CONCERNS DUE TO UNKNOWN IF POWER FAILURE WILL OCCUR WHEN THERE IS ONCOMING TRAFFIC OR IF VEHICLE WILL POP ME INTO ONCOMING TRAFFIC OR HIT SOMEONE AHEAD OF ME IN TRAFFIC. TRANSMISSION ISSUE ALSO CAUSES POOR GAS MILEAGE. ON 12/24/11, I TOOK IT TO A NEARBY FORD DEALERSHIP AND THEY HAVE HAD MY TRUCK GOING ON TWO WEEKS AND THEY ARE JUST REPAIRING THE TRANSMISSION. SINCE I LEASED THIS THROUGH FORD MOTOR CREDIT, I CONTACTED THEM LAST NIGHT IN HOPES THAT THEY WILL AT LEAST PRO-RATE MY LEASE FOR THE MONTH. TO NO AVAIL, THEY SAID THEY CAN'T. THE DEALERSHIP SAID THAT THERE IS NO RECALL FOR THIS PROBLEM BUT IT SEEMS LIKE I AM NOT THE ONLY ONE EXPERIENCING THESE ISSUES. WHAT CAN I DO? *TR

Mileage: 22,250

I PURCHASED 2010 MERCURY MARINER AT THE END OF MAY 2010, APPROXIMATELY 21 WEEKS AFTER PURCHASE DATE MY TRANSMISSION FAILED; VERY HARSH ENGAGEMENTS, VEHICLE JERKS HARD BETWEEN GEARS, LOOSES POWER AND POPS FORWARD WHEN DRIVING STEADY SPEED AND WHEN APPROACHING AN INTERSECTION TO STOP OR TURN. SAFETY CONCERNS DUE TO UNKNOWN IF POWER FAILURE WILL OCCUR WHEN THERE IS ONCOMING TRAFFIC OR IF VEHICLE WILL POP ME INTO ONCOMING TRAFFIC OR HIT SOMEONE AHEAD OF ME IN TRAFFIC. TRANSMISSION ISSUE ALSO CAUSES POOR GAS MILEAGE. FORD DEALERSHIP REPLACED TRANSMISSION IN 10/16/10 (13 DAYS WITH DEALERSHIP) AND STATED VEHICLE ISSUES WERE CORRECTED. I RETURNED VEHICLE TO DEALERSHIP FOR CONTINUED TRANSMISSION SAFETY ISSUES (SAME AS NOTED ABOVE) ON 12/06/10 (4 DAYS WITH DEALERSHIP), AGAIN ON 1/11/11 (16 DAYS WITH DEALERSHIP) AFTER I HAD SUBMITTED 30 DEMAND LETTER ON 12/15/10 TO REPAIR OR REPURCHASE VEHICLE AND DEALERSHIP ADVISED EACH TIME TRANSMISSION REPAIR COMPLETED. YET EACH TIME TRANSMISSION ISSUES/CONCERNS STILL REMAIN. DEALERSHIP SERVICE MANAGER DROVE VEHICLE AND AGREED THERE ARE TRANSMISSION ISSUES/CONCERNS. FORD CUSTOMER RELATIONS ADVISED A TSB WOULD BE ISSUED PRIOR TO END OF JUNE 2011 THAT WOULD CORRECT TRANSMISSION AND OFFERED AN EXTENDED POWER TRAIN WARRANTY OF 60 MONTHS OR 100,000 MILES. I HAVE SENT EMAILS TO FORD CUSTOMER RELATIONS INQUIRING ON THE TSB ON 6/27/11, 6/29/11 AND 7/7/11, NO RESPONSE RECEIVED. NO TSB TO DATE. FORD MOTOR COMPANY IS NOT STANDING BEHIND THEIR VEHICLE PRODUCTION NOR THE CONSUMER THAT PURCHASED THIS VEHICLE. *TR

Mileage: 7,678