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Dec 4, 2009 Steering Crash 63,000 mi

TL*THE CONTACT OWNS A 1997 MERCURY MARQUIS. WHILE DRIVING APPROXIMATELY 15 MPH ON NORMAL ROAD CONDITIONS. THE DRIVER LOSS STEERING CONTROL. THE VEHICLE CRASHED INTO AN UTILITY POLE, BOULDER AND FENCE. THE DRIVER SUSTAINED MINOR INJURY. THE POLICE WAS NOT CALLED TO THE SCENE. THE VEHICLE WAS TO...

Dec 4, 2009 Steering Crash 63,000 mi

TL*THE CONTACT OWNS A 1997 MERCURY MARQUIS. WHILE DRIVING APPROXIMATELY 15 MPH ON NORMAL ROAD CONDITIONS. THE DRIVER LOSS STEERING CONTROL. THE VEHICLE CRASHED INTO AN UTILITY POLE, BOULDER AND FENCE. THE DRIVER SUSTAINED MINOR INJURY. THE POLICE WAS NOT CALLED TO THE SCENE. THE VEHICLE WAS TO...

Mar 18, 2008 Vehicle Speed Control

TL*THE CONTACT OWNS A 1997 MERCURY MARQUIS. THE VEHICLE SPEED CONTROL SWITCH WAS DISCONNECTED ON SEPTEMBER 10, 2007. THE DEALER STATED ON THREE OCCASIONS THAT THE PART FOR THE REPAIR WOULD BE AVAILABLE. MORE RECENTLY, THE DEALER STATED THAT THEY DO NOT KNOW WHEN THE PARTS WILL BE AVAILABLE. THER...

Mar 18, 2008 Vehicle Speed Control

TL*THE CONTACT OWNS A 1997 MERCURY MARQUIS. THE VEHICLE SPEED CONTROL SWITCH WAS DISCONNECTED ON SEPTEMBER 10, 2007. THE DEALER STATED ON THREE OCCASIONS THAT THE PART FOR THE REPAIR WOULD BE AVAILABLE. MORE RECENTLY, THE DEALER STATED THAT THEY DO NOT KNOW WHEN THE PARTS WILL BE AVAILABLE. THER...

Jan 8, 2008 Vehicle Speed Control

1997 MERCURY MARQUIS WITH CRUISE CONTROL RECALL. CONSUMER STATED THAT THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WOULD BE FIXED IN 2007. CONSUMER STATED IT STILL WAS NOT FIXED BY JANUARY 2008. *KB THE CONSUMER WAS INFORMED THE PART MAY NOT BE AVAILABLE UNTIL JUNE OR JULY 2008. *JB

Jan 8, 2008 Vehicle Speed Control

1997 MERCURY MARQUIS WITH CRUISE CONTROL RECALL. CONSUMER STATED THAT THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WOULD BE FIXED IN 2007. CONSUMER STATED IT STILL WAS NOT FIXED BY JANUARY 2008. *KB THE CONSUMER WAS INFORMED THE PART MAY NOT BE AVAILABLE UNTIL JUNE OR JULY 2008. *JB

Oct 16, 2007 Vehicle Speed Control

TL*THE CONTACT OWNS A 1997 MERCURY MARQUIS. THE CONTACT WENT TO HIS LOCAL FORD DEALER AND THEY DISCONNECTED THE CRUISE CONTROL SWITCH. HE BELIEVED THAT THE RECALL REPAIR FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) WAS BEING PERFORMED; HOWEVER, HE LATER LEARNED THAT THE SWITCH HA...

Oct 16, 2007 Vehicle Speed Control

TL*THE CONTACT OWNS A 1997 MERCURY MARQUIS. THE CONTACT WENT TO HIS LOCAL FORD DEALER AND THEY DISCONNECTED THE CRUISE CONTROL SWITCH. HE BELIEVED THAT THE RECALL REPAIR FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) WAS BEING PERFORMED; HOWEVER, HE LATER LEARNED THAT THE SWITCH HA...

May 10, 2007 Fuel System, Gasoline Fire 56,000 mi

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE PIPE THAT EXTENDS FROM THE FENDER WHERE FUEL IS APPLIED HAS RUSTED OUT. THE FAILURE IS CAUSING A FUEL LEAK. THE CONTACT HAS FOUND LARGE PUDDLES OF GASOLINE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WH...

May 10, 2007 Fuel System, Gasoline Fire 56,000 mi

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE PIPE THAT EXTENDS FROM THE FENDER WHERE FUEL IS APPLIED HAS RUSTED OUT. THE FAILURE IS CAUSING A FUEL LEAK. THE CONTACT HAS FOUND LARGE PUDDLES OF GASOLINE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WH...

Apr 18, 2007 Vehicle Speed Control Crash 70,000 mi

1997 MOUNTAINEER, ENGINE RACE, COULD NOT STOP THE CAR. USED THE BRAKES BUT ENGINE RACED AND BANGED INTO OUR HOUSE IN ORDER TO STOP. THIS WAS THE FOURTH INCIDENT, IN A MONTH TIME. OTHER INCIDENTS WERE HITTING A CAR IN ORDER FOR THE CAR TO STOP. NO ONE WAS HURT, THANK GOODNESS. BUT THIS WAS SCA...

Apr 18, 2007 Vehicle Speed Control Crash 70,000 mi

1997 MOUNTAINEER, ENGINE RACE, COULD NOT STOP THE CAR. USED THE BRAKES BUT ENGINE RACED AND BANGED INTO OUR HOUSE IN ORDER TO STOP. THIS WAS THE FOURTH INCIDENT, IN A MONTH TIME. OTHER INCIDENTS WERE HITTING A CAR IN ORDER FOR THE CAR TO STOP. NO ONE WAS HURT, THANK GOODNESS. BUT THIS WAS SCA...

Jan 14, 2007 Engine And Engine Cooling 14,000 mi

ENGINE AND ENGINE COOLING SYSTEM. SUSPENSION FRONT WHEEL BEARING. *NM

Jan 14, 2007 Suspension 14,000 mi

ENGINE AND ENGINE COOLING SYSTEM. SUSPENSION FRONT WHEEL BEARING. *NM

Jan 14, 2007 Engine And Engine Cooling 14,000 mi

ENGINE AND ENGINE COOLING SYSTEM. SUSPENSION FRONT WHEEL BEARING. *NM

Jan 14, 2007 Suspension 14,000 mi

ENGINE AND ENGINE COOLING SYSTEM. SUSPENSION FRONT WHEEL BEARING. *NM

Jun 3, 2006 Engine And Engine Cooling 2 mi

WHILE DRIVING ON FREEWAY AT FREEWAY SPEED, MY 1997 GRAND MARQUIS, LS WAS RUNNING AT NORMAL TEMP. ALL OF A SUDDEN WITHIN A MATTER OF A MINUTE OR TWO, THE TEMP GAUGE MAXED OUT, CAR STARTED SMOKING, ALL COOLANT WAS LOST. I PULLED OVER IMMEDIATELY, AND UPON INSPECTION I FOUND THAT THE PLASTIC INTAKE MAN...

Jun 3, 2006 Engine And Engine Cooling 2 mi

WHILE DRIVING ON FREEWAY AT FREEWAY SPEED, MY 1997 GRAND MARQUIS, LS WAS RUNNING AT NORMAL TEMP. ALL OF A SUDDEN WITHIN A MATTER OF A MINUTE OR TWO, THE TEMP GAUGE MAXED OUT, CAR STARTED SMOKING, ALL COOLANT WAS LOST. I PULLED OVER IMMEDIATELY, AND UPON INSPECTION I FOUND THAT THE PLASTIC INTAKE MAN...

Mar 28, 2006 Suspension

FAX LTR FM (OH) OWNER OF 1997 MERCURY MARQUIS EXPERIENCE MECHANICAL PROBLEMS BALL JOINT FAILURE. *TS THE MANIFOLD LEAKED ANTI-FREEZE.

Mar 28, 2006 Engine And Engine Cooling

FAX LTR FM (OH) OWNER OF 1997 MERCURY MARQUIS EXPERIENCE MECHANICAL PROBLEMS BALL JOINT FAILURE. *TS THE MANIFOLD LEAKED ANTI-FREEZE.

Mar 28, 2006 Suspension

FAX LTR FM (OH) OWNER OF 1997 MERCURY MARQUIS EXPERIENCE MECHANICAL PROBLEMS BALL JOINT FAILURE. *TS THE MANIFOLD LEAKED ANTI-FREEZE.

Mar 28, 2006 Engine And Engine Cooling

FAX LTR FM (OH) OWNER OF 1997 MERCURY MARQUIS EXPERIENCE MECHANICAL PROBLEMS BALL JOINT FAILURE. *TS THE MANIFOLD LEAKED ANTI-FREEZE.

Mar 23, 2006 Engine And Engine Cooling

MY 93 YEAR OLD AUNT PAID $950.00 TO HAVE THE MANIFOLD REPAIRED 8/6/04 ON HER 1997 MERCURY, AND NOW FORD DOES NOT WANT TO PAY HER, WHAT A BUNCH OF CRAP. MY UNCLE CAME BACK FROM WWII BOUGHT A NEW FORD OR MERCURY EVERY 2-3 YEARS FOR 50 YEARS, WHAT GRATITUDE. I SEE WHY FORD AND GM IS GOING DOWN TH...

Mar 23, 2006 Engine And Engine Cooling

MY 93 YEAR OLD AUNT PAID $950.00 TO HAVE THE MANIFOLD REPAIRED 8/6/04 ON HER 1997 MERCURY, AND NOW FORD DOES NOT WANT TO PAY HER, WHAT A BUNCH OF CRAP. MY UNCLE CAME BACK FROM WWII BOUGHT A NEW FORD OR MERCURY EVERY 2-3 YEARS FOR 50 YEARS, WHAT GRATITUDE. I SEE WHY FORD AND GM IS GOING DOWN TH...

Dec 8, 2005 Engine And Engine Cooling 94,000 mi

WHILE ON VACATION THE MANIFOLD IN OUR 1997 MERCURY MARQUIS HAD TO BE REPLACED. *NM

Dec 8, 2005 Engine And Engine Cooling 94,000 mi

WHILE ON VACATION THE MANIFOLD IN OUR 1997 MERCURY MARQUIS HAD TO BE REPLACED. *NM

Dec 1, 2005 Engine And Engine Cooling

DT: THE CONTACT STATED FLUID WAS LEAKING AROUND HIS HEATER HOSE. AFTER REPLACING THE HOSE SEVERAL TIMES IT WAS STILL LEAKING. UPON FURTHER INSPECTION IT WAS DISCOVERED THAT THE INTAKE MANIFOLD CRACKED. THE CONTACT MADE A TEMPORARY PATCH FOR THE CRACK. NO OTHER REPAIRS HAVE BEEN MADE. *AK UPDATED 1...

Dec 1, 2005 Engine And Engine Cooling

DT: THE CONTACT STATED FLUID WAS LEAKING AROUND HIS HEATER HOSE. AFTER REPLACING THE HOSE SEVERAL TIMES IT WAS STILL LEAKING. UPON FURTHER INSPECTION IT WAS DISCOVERED THAT THE INTAKE MANIFOLD CRACKED. THE CONTACT MADE A TEMPORARY PATCH FOR THE CRACK. NO OTHER REPAIRS HAVE BEEN MADE. *AK UPDATED 1...

Sep 12, 2005 Seat Belts Crash 7,000 mi

DT: THE AIR BAGS DEPLOYED SO BADLY THAT IT SLAPPED CONSUMER'S GRANDSON''S FACE. HE HAS A PERMANENT SCAR FROM IT. THE AIR BAGS SMOKED UP EVERYTHING LIKE THE VEHICLE WAS ON FIRE. ALSO, CONSUMER'S GRAND DAUGHTER WAS RIDING IN THE BACK SEAT ON THE PASSENGER'S SIDE, AND HER TEETH PRINT WAS IN THE BAC...

Sep 12, 2005 Engine And Engine Cooling Crash 7,000 mi

DT: THE AIR BAGS DEPLOYED SO BADLY THAT IT SLAPPED CONSUMER'S GRANDSON''S FACE. HE HAS A PERMANENT SCAR FROM IT. THE AIR BAGS SMOKED UP EVERYTHING LIKE THE VEHICLE WAS ON FIRE. ALSO, CONSUMER'S GRAND DAUGHTER WAS RIDING IN THE BACK SEAT ON THE PASSENGER'S SIDE, AND HER TEETH PRINT WAS IN THE BAC...

Sep 12, 2005 Air Bags Crash 7,000 mi

DT: THE AIR BAGS DEPLOYED SO BADLY THAT IT SLAPPED CONSUMER'S GRANDSON''S FACE. HE HAS A PERMANENT SCAR FROM IT. THE AIR BAGS SMOKED UP EVERYTHING LIKE THE VEHICLE WAS ON FIRE. ALSO, CONSUMER'S GRAND DAUGHTER WAS RIDING IN THE BACK SEAT ON THE PASSENGER'S SIDE, AND HER TEETH PRINT WAS IN THE BAC...

Sep 12, 2005 Seat Belts Crash 7,000 mi

DT: THE AIR BAGS DEPLOYED SO BADLY THAT IT SLAPPED CONSUMER'S GRANDSON''S FACE. HE HAS A PERMANENT SCAR FROM IT. THE AIR BAGS SMOKED UP EVERYTHING LIKE THE VEHICLE WAS ON FIRE. ALSO, CONSUMER'S GRAND DAUGHTER WAS RIDING IN THE BACK SEAT ON THE PASSENGER'S SIDE, AND HER TEETH PRINT WAS IN THE BAC...

Sep 12, 2005 Engine And Engine Cooling Crash 7,000 mi

DT: THE AIR BAGS DEPLOYED SO BADLY THAT IT SLAPPED CONSUMER'S GRANDSON''S FACE. HE HAS A PERMANENT SCAR FROM IT. THE AIR BAGS SMOKED UP EVERYTHING LIKE THE VEHICLE WAS ON FIRE. ALSO, CONSUMER'S GRAND DAUGHTER WAS RIDING IN THE BACK SEAT ON THE PASSENGER'S SIDE, AND HER TEETH PRINT WAS IN THE BAC...

Sep 12, 2005 Air Bags Crash 7,000 mi

DT: THE AIR BAGS DEPLOYED SO BADLY THAT IT SLAPPED CONSUMER'S GRANDSON''S FACE. HE HAS A PERMANENT SCAR FROM IT. THE AIR BAGS SMOKED UP EVERYTHING LIKE THE VEHICLE WAS ON FIRE. ALSO, CONSUMER'S GRAND DAUGHTER WAS RIDING IN THE BACK SEAT ON THE PASSENGER'S SIDE, AND HER TEETH PRINT WAS IN THE BAC...

Aug 1, 2005 Engine And Engine Cooling 83,744 mi

CRACK IN PLASTIC EXHAUST MANIFOLD, #2 , ART REPLACED, #3. *NM

Aug 1, 2005 Engine And Engine Cooling 83,744 mi

CRACK IN PLASTIC EXHAUST MANIFOLD, #2 , ART REPLACED, #3. *NM

Jul 25, 2005 Engine And Engine Cooling 60,000 mi

MY 1997 MERCURY GRAND MARQUIS OVERHEATED AND BLEW STEAM AND ANTIFREEZE THROUGHOUT ENGINE COMPARTMENT AND ON TO WINDSHIELD. THIS WAS CAUSED BY THE A CRACK IN THE WATER JACKET PORTION OF THE INTAKE MANIFOLD. I WAS TOLD BY THE DEALER THAT THIS IS A COMMON PROBLEM AND MANIFOLD HAS BEEN REDESIGNED BUT IS...

Jul 25, 2005 Engine And Engine Cooling 60,000 mi

MY 1997 MERCURY GRAND MARQUIS OVERHEATED AND BLEW STEAM AND ANTIFREEZE THROUGHOUT ENGINE COMPARTMENT AND ON TO WINDSHIELD. THIS WAS CAUSED BY THE A CRACK IN THE WATER JACKET PORTION OF THE INTAKE MANIFOLD. I WAS TOLD BY THE DEALER THAT THIS IS A COMMON PROBLEM AND MANIFOLD HAS BEEN REDESIGNED BUT IS...

Jul 11, 2005 Service Brakes, Hydraulic Fire 139,000 mi

WHEN APPLYING THE BRAKES, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I WAS ABLE TO STOP THE CAR AND PULL INTO A PARKING LOT. I STARTED THE VEHICLE BUT WAS UNABLE TO TAKE OUT OF PARK. I THEN REFERED TO THE VEHICLE MANUAL AND FOUND OUT THAT IF THIS HAPPENS THEN I SHOULD CHECK THE BRAKE LIGHTS. ...

Jul 11, 2005 Service Brakes, Hydraulic Fire 139,000 mi

WHEN APPLYING THE BRAKES, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I WAS ABLE TO STOP THE CAR AND PULL INTO A PARKING LOT. I STARTED THE VEHICLE BUT WAS UNABLE TO TAKE OUT OF PARK. I THEN REFERED TO THE VEHICLE MANUAL AND FOUND OUT THAT IF THIS HAPPENS THEN I SHOULD CHECK THE BRAKE LIGHTS. ...

Mar 30, 2005 Suspension 100,000 mi

(THIS COMPLAINT RECEIVED VIA E-MAIL) MY WIFE WAS DRIVING TODAY AROUND 70 MPH OR UNDER ON THE FREEWAY WHEN SHE TURNED A CORNER AND THE CAR FELL DOWN LOW WITH A CLUNG ON THE PASSENGERS SIDE. SHE HAD TO HAVE IT TOWED HOME, WHERE I AND THE TOW DRIVER SAW THE MOST HORRIFYING SIGHT, THE BALL JOINT JUST ...

Mar 30, 2005 Suspension 100,000 mi

(THIS COMPLAINT RECEIVED VIA E-MAIL) MY WIFE WAS DRIVING TODAY AROUND 70 MPH OR UNDER ON THE FREEWAY WHEN SHE TURNED A CORNER AND THE CAR FELL DOWN LOW WITH A CLUNG ON THE PASSENGERS SIDE. SHE HAD TO HAVE IT TOWED HOME, WHERE I AND THE TOW DRIVER SAW THE MOST HORRIFYING SIGHT, THE BALL JOINT JUST ...

Jan 14, 2005 Engine And Engine Cooling 85,304 mi

THE PLASTIC INTAKE MANIFOLD CRACKED. WHILE DRIVING ON THE HIGHWAY AT 65 MPH SMOKE CAME OUT FROM UNDER THE HOOD. THE CONSUMER PULLED OVER, AND HAD THE VEHICLE TOWED HOME. THIS WAS A COMMON FAILURE WITH THESE MANIFOLDS. THE MANUFACTURER NOR THE DEALER WERE PROVIDING ANY ASSISTANCE. THEY CLAIMED T...

Jan 14, 2005 Engine And Engine Cooling 85,304 mi

THE PLASTIC INTAKE MANIFOLD CRACKED. WHILE DRIVING ON THE HIGHWAY AT 65 MPH SMOKE CAME OUT FROM UNDER THE HOOD. THE CONSUMER PULLED OVER, AND HAD THE VEHICLE TOWED HOME. THIS WAS A COMMON FAILURE WITH THESE MANIFOLDS. THE MANUFACTURER NOR THE DEALER WERE PROVIDING ANY ASSISTANCE. THEY CLAIMED T...

Jan 6, 2005 Exterior Lighting 80,000 mi

COMPLAINT RECEIVED VIA E-MAIL. I HAVE A 1997 MERCURY MARQUIS WITH ELECTRONIC LIGHTS. THEY ARE ALL CONTROLLED WITH A PROCESSOR CALLED AN LCM FOR LIGHT CONTROL MODULE. IT IS NOT TO BE CONFUSED WITH THE CHEAPER AUTOMATIC DIMMER ON THE DASHBOARD. THE LIGHTS WENT OUT LAST SUMMER, AND THE LENSES TURNED ...

Jan 6, 2005 Exterior Lighting 80,000 mi

COMPLAINT RECEIVED VIA E-MAIL. I HAVE A 1997 MERCURY MARQUIS WITH ELECTRONIC LIGHTS. THEY ARE ALL CONTROLLED WITH A PROCESSOR CALLED AN LCM FOR LIGHT CONTROL MODULE. IT IS NOT TO BE CONFUSED WITH THE CHEAPER AUTOMATIC DIMMER ON THE DASHBOARD. THE LIGHTS WENT OUT LAST SUMMER, AND THE LENSES TURNED ...

Jan 6, 2005 Exterior Lighting 80,000 mi

COMPLAINT RECEIVED VIA E-MAIL. I HAVE A 1997 MERCURY MARQUIS WITH ELECTRONIC LIGHTS. THEY ARE ALL CONTROLLED WITH A PROCESSOR CALLED AN LCM FOR LIGHT CONTROL MODULE. IT IS NOT TO BE CONFUSED WITH THE CHEAPER AUTOMATIC DIMMER ON THE DASHBOARD. THE LIGHTS WENT OUT LAST SUMMER, AND THE LENSES TURNED ...

Jan 6, 2005 Exterior Lighting 80,000 mi

COMPLAINT RECEIVED VIA E-MAIL. I HAVE A 1997 MERCURY MARQUIS WITH ELECTRONIC LIGHTS. THEY ARE ALL CONTROLLED WITH A PROCESSOR CALLED AN LCM FOR LIGHT CONTROL MODULE. IT IS NOT TO BE CONFUSED WITH THE CHEAPER AUTOMATIC DIMMER ON THE DASHBOARD. THE LIGHTS WENT OUT LAST SUMMER, AND THE LENSES TURNED ...

Dec 8, 2004 Engine And Engine Cooling

THE VEHICLE BEGAN TO LEAK WATER AND THE WATER PUMP WAS REPLACED. THE PROBLEM TURNED OUT TO BE A CRACKED INTAKE MANIFOLD. *BF *SC

Dec 8, 2004 Engine And Engine Cooling

THE VEHICLE BEGAN TO LEAK WATER AND THE WATER PUMP WAS REPLACED. THE PROBLEM TURNED OUT TO BE A CRACKED INTAKE MANIFOLD. *BF *SC

Oct 28, 2004 Engine And Engine Cooling 73,674 mi

WHILE DRIVING AT 80 MPH TEMPERATURE GAUGE REACH ED ITS PEAK , FOLLOWED BY SMOKE COMING FROM THE ENGINE. VEHICLE WAS TOWED TO A GARAGE, AND THEY REPLACED THE PLASTIC INTAKE MANIFOLD WITH A METAL ONE BECAUSE IT HAD BLOWN. WHEN THE VEHICLE WAS RESTARTED AFTER PART WAS REPLACED COOLANT WAS COMING OUT O...

Oct 28, 2004 Engine And Engine Cooling 73,674 mi

WHILE DRIVING AT 80 MPH TEMPERATURE GAUGE REACH ED ITS PEAK , FOLLOWED BY SMOKE COMING FROM THE ENGINE. VEHICLE WAS TOWED TO A GARAGE, AND THEY REPLACED THE PLASTIC INTAKE MANIFOLD WITH A METAL ONE BECAUSE IT HAD BLOWN. WHEN THE VEHICLE WAS RESTARTED AFTER PART WAS REPLACED COOLANT WAS COMING OUT O...

Oct 11, 2004 Fuel System, Gasoline 20,000 mi

WHILE DRIVING, CAR BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR SUBSTANTIALLY REDUCING THE ABILITY TO STOP AND THERBY ALMOST CAUSING AN ACCIDENT. UPON INVESTIGATION, FOUND BRAKE FLUID WAS SHOOTING OUT FROM UNDER THE CAR. *NM

Oct 11, 2004 Fuel System, Gasoline 20,000 mi

WHILE DRIVING, CAR BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR SUBSTANTIALLY REDUCING THE ABILITY TO STOP AND THERBY ALMOST CAUSING AN ACCIDENT. UPON INVESTIGATION, FOUND BRAKE FLUID WAS SHOOTING OUT FROM UNDER THE CAR. *NM

Aug 17, 2004 Engine And Engine Cooling 92,000 mi

WHILE DRIVING 30-40 MPH VEHICLE OVERHEATED AND LEAKED COOLANT. VEHICLE WAS TAKEN TO A REPAIR SHOP, AND MECHANIC DETERMINED THAT THE PROBLEM WAS CAUSED BY A CRACKED MANIFOLD. *AK

Aug 17, 2004 Engine And Engine Cooling 92,000 mi

WHILE DRIVING 30-40 MPH VEHICLE OVERHEATED AND LEAKED COOLANT. VEHICLE WAS TAKEN TO A REPAIR SHOP, AND MECHANIC DETERMINED THAT THE PROBLEM WAS CAUSED BY A CRACKED MANIFOLD. *AK

Aug 3, 2004 Engine And Engine Cooling

COMPLAINT ABOUT ENGINE AND ENGINE COOLING SYSTEM. *MR THE CHECK ENGINE LIGHT HAD COME ON. THE MECHANIC FOUND THAT THE "PLASTIC" INTAKE MANIFOLD HAD A STRESS CRACK AND CAUSED LEAKAGE OF ANTIFREEZE INTO THE PLUGS WHICH CAUSED THE DAMAGE. *SC *JB

Aug 3, 2004 Engine And Engine Cooling

COMPLAINT ABOUT ENGINE AND ENGINE COOLING SYSTEM. *MR THE CHECK ENGINE LIGHT HAD COME ON. THE MECHANIC FOUND THAT THE "PLASTIC" INTAKE MANIFOLD HAD A STRESS CRACK AND CAUSED LEAKAGE OF ANTIFREEZE INTO THE PLUGS WHICH CAUSED THE DAMAGE. *SC *JB

Jul 19, 2004 Engine And Engine Cooling

FAILURE OF INTAKE MANIFOLD ON 1997 MERCURY GRAND MARQUIS. *MR THE INTAKE MAINIFOLD SPLIT OPEN. THE CONSUMER WAS TOLD THAT NOTHING COULD BE DONE, DUE TO THE UNAVAILABILITY OF PARTS. THERE WAS A SERVICE BULLETIN OUT FOR THIS VEHICLE BUT THE CONSUMER WAS TOLD THAT HIS VEHICLE WAS NOT COVERED. ...

Jul 19, 2004 Engine And Engine Cooling

FAILURE OF INTAKE MANIFOLD ON 1997 MERCURY GRAND MARQUIS. *MR THE INTAKE MAINIFOLD SPLIT OPEN. THE CONSUMER WAS TOLD THAT NOTHING COULD BE DONE, DUE TO THE UNAVAILABILITY OF PARTS. THERE WAS A SERVICE BULLETIN OUT FOR THIS VEHICLE BUT THE CONSUMER WAS TOLD THAT HIS VEHICLE WAS NOT COVERED. ...

Jun 29, 2003 Engine And Engine Cooling 113,100 mi

WHILE TRAVELING ABOUT 40 MPH IN TRAFFIC WITHOUT ANY WARNING, MY CHECK ENGINE LIGHT FLASHED ON IMMEDIATELY FOLLOWED BY THE HEAT GAUGE MAXING OUT AND A BUZZING NOISE BEGAN SOUNDING. WHAT APPEARED TO BE SMOKE WAS POURING OUT BETWEEN MY HOOD AND COWLING. I MANAGED TO STOP THE CAR AND LIFTED THE HOOD. ...

Jun 29, 2003 Engine And Engine Cooling 113,100 mi

WHILE TRAVELING ABOUT 40 MPH IN TRAFFIC WITHOUT ANY WARNING, MY CHECK ENGINE LIGHT FLASHED ON IMMEDIATELY FOLLOWED BY THE HEAT GAUGE MAXING OUT AND A BUZZING NOISE BEGAN SOUNDING. WHAT APPEARED TO BE SMOKE WAS POURING OUT BETWEEN MY HOOD AND COWLING. I MANAGED TO STOP THE CAR AND LIFTED THE HOOD. ...

Jun 13, 2003 Engine And Engine Cooling 63,000 mi

INTAKE MANIFOLD BLEW OUT CAUSING ALL OF THE WATER TO LEAVE THE ENGINE. THIS RESULTED IN ENGINE RUNNING HOT. *MR PH

Jun 13, 2003 Engine And Engine Cooling 63,000 mi

INTAKE MANIFOLD BLEW OUT CAUSING ALL OF THE WATER TO LEAVE THE ENGINE. THIS RESULTED IN ENGINE RUNNING HOT. *MR PH

Mar 12, 2003 Suspension

THE PASSENGER LOWER CONTROL ARM BROKE.*JB

Mar 12, 2003 Suspension

THE PASSENGER LOWER CONTROL ARM BROKE.*JB

Feb 19, 2003 Suspension 31,000 mi

THE LOWER CONTROL ARM WELD TO THE FRAME BROKE WHILE DRIVING.*JB *TS

Feb 19, 2003 Suspension 31,000 mi

THE LOWER CONTROL ARM WELD TO THE FRAME BROKE WHILE DRIVING.*JB *TS

Feb 13, 2003 Tires Crash 51,412 mi

THE VEHICLE EXPERIENCED 2 TIRE BLOWS OUT SIMULTANEOUSLY, WHICH CAUSED THE CONSUMER TO HIT THE MEDIAN. *JB

Feb 13, 2003 Tires Crash 51,412 mi

THE VEHICLE EXPERIENCED 2 TIRE BLOWS OUT SIMULTANEOUSLY, WHICH CAUSED THE CONSUMER TO HIT THE MEDIAN. *JB

Jan 14, 2003 Engine And Engine Cooling 43,000 mi

VEHICLE WAS AT AN IDLE. CONSUMER HEARD A LOUD BOOM NOISE, THEN SMOKE OR STEAM STARTED COMING FROM UNDER THE HOOD. THE MECHANIC INDICATED THAT THE CAUSE WAS AS A RESULT OF THE INTAKE MANIFOLD BLOWING UP. THE MECHANIC REPLACE THE PLASTIC MANIFOLD WITH A METAL ONE. TS *TT

Jan 14, 2003 Engine And Engine Cooling 43,000 mi

VEHICLE WAS AT AN IDLE. CONSUMER HEARD A LOUD BOOM NOISE, THEN SMOKE OR STEAM STARTED COMING FROM UNDER THE HOOD. THE MECHANIC INDICATED THAT THE CAUSE WAS AS A RESULT OF THE INTAKE MANIFOLD BLOWING UP. THE MECHANIC REPLACE THE PLASTIC MANIFOLD WITH A METAL ONE. TS *TT

Jun 24, 2002 Fuel System, Gasoline

WHILE DRIVING PLASTIC INTAKE MANIFOLD BROKE. STEAM ,AND ANTI-FREEZE FELL ALL OVER WINDSHIELD, BLOCKING DRIVER'S VISION. *AK

Jun 24, 2002 Fuel System, Gasoline

WHILE DRIVING PLASTIC INTAKE MANIFOLD BROKE. STEAM ,AND ANTI-FREEZE FELL ALL OVER WINDSHIELD, BLOCKING DRIVER'S VISION. *AK

Jun 18, 2002 Service Brakes, Hydraulic

WHILE IN MOTION, THE BRAKES WENT OUT COMPLETELY. CONSUMER HAD TO UTILIZE THE EMERGENCY BRAKE TO STOP THE VEHICLE. BRAKE FLUID WAS LEAKING FROM THE FLEXIBLE STAINLESS STEEL CONNECTOR. THE VEHICLE WAS TOWED TO THE DEALER WHO EXPLAINED THAT IT MADE SENSE TO REPLACE BOTH LINES. ONE WEEK LATER, THE B...

Jun 18, 2002 Service Brakes, Hydraulic

WHILE IN MOTION, THE BRAKES WENT OUT COMPLETELY. CONSUMER HAD TO UTILIZE THE EMERGENCY BRAKE TO STOP THE VEHICLE. BRAKE FLUID WAS LEAKING FROM THE FLEXIBLE STAINLESS STEEL CONNECTOR. THE VEHICLE WAS TOWED TO THE DEALER WHO EXPLAINED THAT IT MADE SENSE TO REPLACE BOTH LINES. ONE WEEK LATER, THE B...

Jun 7, 2002 Suspension

WHILE PULLING INTO THE GARAGE RIGHT FRONT BALL JOINT BROKE. DEALER AND MANUFACTURER WERE NOTIFIED. *AK THE CONSUMER STATED THAT THE FRONT BALL JOINT FAILURE CAUSED THE DOOR FRAME, ARM BUSHING AND JOINT, SPINDLE FRONT WHEEL,FRONT SENSOR ASSEMBLY, FRONT BRAKE SHIELD AND TIRE TO FALL. *YH

Jun 7, 2002 Suspension

WHILE PULLING INTO THE GARAGE RIGHT FRONT BALL JOINT BROKE. DEALER AND MANUFACTURER WERE NOTIFIED. *AK THE CONSUMER STATED THAT THE FRONT BALL JOINT FAILURE CAUSED THE DOOR FRAME, ARM BUSHING AND JOINT, SPINDLE FRONT WHEEL,FRONT SENSOR ASSEMBLY, FRONT BRAKE SHIELD AND TIRE TO FALL. *YH

May 29, 2002 Fuel System, Gasoline

INTAKE MANIFOLD (ORG.) WAS MADE OF PLASTIC. SHOP HAD CAR FOR TUNE-UP WHEN MANIFOLD CRACKED.THE NEW MANIFOLD IS MADE WITH METAL WHERE THE OLD ONE CRACKED.FORD HAD RECALL ON SAME SIZE ENGINE BUT MERCURY WILL NOT RECALL FOR THIS PROBLEM. *AK

May 29, 2002 Fuel System, Gasoline

INTAKE MANIFOLD (ORG.) WAS MADE OF PLASTIC. SHOP HAD CAR FOR TUNE-UP WHEN MANIFOLD CRACKED.THE NEW MANIFOLD IS MADE WITH METAL WHERE THE OLD ONE CRACKED.FORD HAD RECALL ON SAME SIZE ENGINE BUT MERCURY WILL NOT RECALL FOR THIS PROBLEM. *AK

Jan 29, 2002 Engine And Engine Cooling

CONSUMER SMELLED FUEL FUMES ENTERING INSIDE OF VEHICLE THROUGH THE VENTS. DEALERSHIPWAS AWARE OF PROBLEM. *AK

Jan 29, 2002 Engine And Engine Cooling

CONSUMER SMELLED FUEL FUMES ENTERING INSIDE OF VEHICLE THROUGH THE VENTS. DEALERSHIPWAS AWARE OF PROBLEM. *AK

May 30, 2001 Fuel System, Gasoline

AFTER PARKING VEHICLE IN A CLOSED GARAGE CONSUMER COULD SMELL A STRONG FUEL ODOR. TOOK VEHICLE TO DEALER WHERE THEY FOUND THAT METAL FUEL LINE RUSTED, AND LEAKED FUEL. *AK CONSUMER STATES THE FUEL LINES WERE NOT GALVANIZED. *SLC

May 30, 2001 Fuel System, Gasoline

AFTER PARKING VEHICLE IN A CLOSED GARAGE CONSUMER COULD SMELL A STRONG FUEL ODOR. TOOK VEHICLE TO DEALER WHERE THEY FOUND THAT METAL FUEL LINE RUSTED, AND LEAKED FUEL. *AK CONSUMER STATES THE FUEL LINES WERE NOT GALVANIZED. *SLC

Dec 15, 2000 Engine And Engine Cooling

CAR WAS BROUGHT TO DEALER UNDER WARRANTY NUMEROUS TIMES WITH COMPLAINT OF LOW ANTIFREEZE IN RADIATOR AND THE FAINT SMELL OF ANTIFREEZE TOWARDS THE FRONT OF CAR, AFTER DRIVING THE CAR. DEALER CLAIMS HE COULD NOT FIND LEAK UNDER WARRANTY, BUT FOUND IT SOON AFTER WARRANTY PERIOD. DEALER SAID PART OF...

Dec 15, 2000 Engine And Engine Cooling

CAR WAS BROUGHT TO DEALER UNDER WARRANTY NUMEROUS TIMES WITH COMPLAINT OF LOW ANTIFREEZE IN RADIATOR AND THE FAINT SMELL OF ANTIFREEZE TOWARDS THE FRONT OF CAR, AFTER DRIVING THE CAR. DEALER CLAIMS HE COULD NOT FIND LEAK UNDER WARRANTY, BUT FOUND IT SOON AFTER WARRANTY PERIOD. DEALER SAID PART OF...

Sep 5, 2000 Engine And Engine Cooling

WHILE TRAVELING AND WITHOUT ANY INDICATION VEHICLE STALLED. DEALER HAS BEEN CONTACTED, COULD NOT FIND CAUSE.*AK THE VEHICLE SUDDENLY STALLS BUT STARTS RIGHT UP AGAIN. DEALER COULD NOT FIND THE PROBLEM. *YH

Sep 5, 2000 Engine And Engine Cooling

WHILE TRAVELING AND WITHOUT ANY INDICATION VEHICLE STALLED. DEALER HAS BEEN CONTACTED, COULD NOT FIND CAUSE.*AK THE VEHICLE SUDDENLY STALLS BUT STARTS RIGHT UP AGAIN. DEALER COULD NOT FIND THE PROBLEM. *YH

Jul 28, 2000 Steering

THE STEERING WHEEL HAS EXCESSIVE MOVEMENT WHILE DRIVING DUE TO STEERING POWER HOSE FAILURE. YH

Jul 28, 2000 Steering

THE STEERING WHEEL HAS EXCESSIVE MOVEMENT WHILE DRIVING DUE TO STEERING POWER HOSE FAILURE. YH

Jul 10, 2000 Suspension

RIGHT FRONT CONTROL ARM BRACKET CAME UNWELDED FROM FRAME CAUSING STEERING PROBLEMS

Jul 10, 2000 Suspension

RIGHT FRONT CONTROL ARM BRACKET CAME UNWELDED FROM FRAME CAUSING STEERING PROBLEMS

Apr 19, 2000 Service Brakes, Hydraulic

FRONT ROTORS WERE DETERIORATING DUE TO CORROSION. DEALER NOTIFIED AND REPAIRS WERE BEING DONE AT CONSUMER'S COST. ALSO, ROTORS ARE AVAILABE FOR INSPECTION IF NEEDED. *AK

Apr 19, 2000 Service Brakes, Hydraulic

FRONT ROTORS WERE DETERIORATING DUE TO CORROSION. DEALER NOTIFIED AND REPAIRS WERE BEING DONE AT CONSUMER'S COST. ALSO, ROTORS ARE AVAILABE FOR INSPECTION IF NEEDED. *AK

May 24, 1999 Steering

VEHICLE BEEN EXPERIENCING ONGOING/ INTERMITTENT PROBLEM WITH LOSS OF POWER STEERING. VEHICLE BEEN IN/OUT OF DEALER SHOP ON FOUR OCCASIONS, AND INFORMED CONSUMER THAT THEY COULD NOT FIND THE PROBLEM. SEEKING HELP FROM NHTSA IN THIS MATTER. *AK

May 24, 1999 Steering

VEHICLE BEEN EXPERIENCING ONGOING/ INTERMITTENT PROBLEM WITH LOSS OF POWER STEERING. VEHICLE BEEN IN/OUT OF DEALER SHOP ON FOUR OCCASIONS, AND INFORMED CONSUMER THAT THEY COULD NOT FIND THE PROBLEM. SEEKING HELP FROM NHTSA IN THIS MATTER. *AK

Feb 1, 1999 Tires

LEFT REAR TIRE FAILED. (MICHELIN P215/70 R15 975) YH

Feb 1, 1999 Tires

LEFT REAR TIRE FAILED. (MICHELIN P215/70 R15 975) YH

Jan 28, 1999 Suspension

ONGOING PROBLEM WITH VEHICLE WANDERING ACROSS THE ROAD FROM SIDE TO SIDE; DEALER NOTIFIED AND UNABLE TO CORRECT THE PROBLEM. *AK

Jan 28, 1999 Suspension

ONGOING PROBLEM WITH VEHICLE WANDERING ACROSS THE ROAD FROM SIDE TO SIDE; DEALER NOTIFIED AND UNABLE TO CORRECT THE PROBLEM. *AK

Dec 23, 1998 Service Brakes, Hydraulic

ABOUT EVERY 3 MONTHS THE ROTORS MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE. ROTORS HAVE BEEN REPLACED SEVERAL TIMES. DEALER CANNOT DETERMINE THE PROBLEM. *AK

Dec 23, 1998 Service Brakes, Hydraulic

ABOUT EVERY 3 MONTHS THE ROTORS MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE. ROTORS HAVE BEEN REPLACED SEVERAL TIMES. DEALER CANNOT DETERMINE THE PROBLEM. *AK

May 7, 1998 Service Brakes, Hydraulic Fire

ELECTRICAL SURGE TO ELECTRICAL MOTOR OF THE ABS BRAKES STRATED ENGINE FIRE. ALSO REPLACED TRACTION UNIT.

May 7, 1998 Power Train Fire

ELECTRICAL SURGE TO ELECTRICAL MOTOR OF THE ABS BRAKES STRATED ENGINE FIRE. ALSO REPLACED TRACTION UNIT.

May 7, 1998 Service Brakes, Hydraulic Fire

ELECTRICAL SURGE TO ELECTRICAL MOTOR OF THE ABS BRAKES STRATED ENGINE FIRE. ALSO REPLACED TRACTION UNIT.

May 7, 1998 Power Train Fire

ELECTRICAL SURGE TO ELECTRICAL MOTOR OF THE ABS BRAKES STRATED ENGINE FIRE. ALSO REPLACED TRACTION UNIT.

Apr 21, 1998 Exterior Lighting

THE DESIGN OF THE LIGHTS MAKES VISIBILITY POOR WHEN SWITCHING FROM HIGH BEAM TO LOW BEAM.

Apr 21, 1998 Exterior Lighting

THE DESIGN OF THE LIGHTS MAKES VISIBILITY POOR WHEN SWITCHING FROM HIGH BEAM TO LOW BEAM.

Mar 20, 1998 Air Bags

VIOLENT DEPLOYMENT OF AIRBAG CAUSED INSTRUMENT PANEL TO COME LOOSE, CAUSING INJURY.

Mar 20, 1998 Air Bags

VIOLENT DEPLOYMENT OF AIRBAG CAUSED INSTRUMENT PANEL TO COME LOOSE, CAUSING INJURY.

Nov 14, 1997 Power Train

VEHICLE'S TRANSMISSION DECELERATES, VERY ERRATIC OPERATION.

Nov 14, 1997 Power Train

VEHICLE'S TRANSMISSION DECELERATES, VERY ERRATIC OPERATION.

Oct 17, 1997 Power Train

DOWN SHIFT PROGRAM EXHIBITS A SEVERE BRAKING PULSE THAT OCCURS AT APPROXIMATELY 34MPH WHENEVER THE VEHICLE COAST WITH THE GAS PEDAL RELEASED, , CAUSING THE DRIVE WHEEL TO SLIP AT THE TIRE TREADS, ON SNOWY, ICY, GRASSY, OR GRAVEL SURFACE.

Oct 17, 1997 Power Train

WHEN COASTING WITH GAS PEDAL RELEASED AT 34 MPH, VEHICLE UNEXPECTEDLY DECELERATES/BRAKES PULSE DOWN SHIFTING OCCURS DUE TO TRANSMISSION DESIGN.

Oct 17, 1997 Power Train

DOWN SHIFT PROGRAM EXHIBITS A SEVERE BRAKING PULSE THAT OCCURS AT APPROXIMATELY 34MPH WHENEVER THE VEHICLE COAST WITH THE GAS PEDAL RELEASED, , CAUSING THE DRIVE WHEEL TO SLIP AT THE TIRE TREADS, ON SNOWY, ICY, GRASSY, OR GRAVEL SURFACE.

Oct 17, 1997 Power Train

WHEN COASTING WITH GAS PEDAL RELEASED AT 34 MPH, VEHICLE UNEXPECTEDLY DECELERATES/BRAKES PULSE DOWN SHIFTING OCCURS DUE TO TRANSMISSION DESIGN.

Oct 7, 1997 Service Brakes, Hydraulic

UNINTENDED TRANSMISSION BRAKING CONCENTRATED IN THE FRONT WHEEL, COULD RESULT IN SERIOUS FRONT-WHEEL-DRIVE STEERING LOSS ACCIDENT.

Oct 7, 1997 Power Train

THE DESIGN OF THE AUTOMATIC TRANSMISSION RESULTS IN UNINTENDED BRAKING/DECELERATION WHILE COASTING.

Oct 7, 1997 Service Brakes, Hydraulic

UNINTENDED TRANSMISSION BRAKING CONCENTRATED IN THE FRONT WHEEL, COULD RESULT IN SERIOUS FRONT-WHEEL-DRIVE STEERING LOSS ACCIDENT.

Oct 7, 1997 Power Train

THE DESIGN OF THE AUTOMATIC TRANSMISSION RESULTS IN UNINTENDED BRAKING/DECELERATION WHILE COASTING.

Aug 11, 1997 Air Bags Crash

WHILE DRIVING THE VEHICLE WAS WANDERING. WOULD RUN OFF THE ROAD, AND THE VEHICLE HIT A GUARD RAIL, AND THE AIRBAG DIDN'T DEPLOY. *AK

Aug 11, 1997 Steering Crash

WHILE DRIVING THE VEHICLE WAS WANDERING. WOULD RUN OFF THE ROAD, AND THE VEHICLE HIT A GUARD RAIL, AND THE AIRBAG DIDN'T DEPLOY. *AK

Aug 11, 1997 Air Bags Crash

WHILE DRIVING THE VEHICLE WAS WANDERING. WOULD RUN OFF THE ROAD, AND THE VEHICLE HIT A GUARD RAIL, AND THE AIRBAG DIDN'T DEPLOY. *AK

Aug 11, 1997 Steering Crash

WHILE DRIVING THE VEHICLE WAS WANDERING. WOULD RUN OFF THE ROAD, AND THE VEHICLE HIT A GUARD RAIL, AND THE AIRBAG DIDN'T DEPLOY. *AK