12
Complaints
0
Crashes
4
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Service Brakes, Hydraulic Complaints

Showing 12 of 12
Jul 11, 2005 Fire 139,000 mi

WHEN APPLYING THE BRAKES, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I WAS ABLE TO STOP THE CAR AND PULL INTO A PARKING LOT. I STARTED THE VEHICLE BUT WAS UNABLE TO TAKE OUT OF PARK. I THEN REFERED TO THE VEHICLE MANUAL AND FOUND OUT THAT IF THIS HAPPENS THEN I SHOULD CHECK THE BRAKE LIGHTS. THEY WERE OUT SO I CHECKED THE FUSE AND IT WAS BLOWN. I REPLACED IT AND THE BRAKES, LIGHTS AND TRANSMISSION WORKED. I DROVE HOME (16 MILES) AND PARKED THE CAR. ABOUT 30 MINUTES LATER THE CAR WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND WE PUT OUT THE FIRE BUT NOT UNTIL THE 1/2 THE HOOD WAS MELTED. I CALLED FORD/MERCURY AND THEY TOOK THE INFORMATION. A WEEK LATER I GOT A LETTER STATING THAT MY CAR DID NOT QUALIFY FOR A PROGRAM AND THEREFORE THERE WAS NOTHING THEY COULD DO. I JUST WANTED TO FIND OUT IF THERE WAS A PROBLEM WITH OTHER CARS. ALL I GOT FROM FORD WAS THAT THEY COULD NOT HELP ME.

Jul 11, 2005 Fire 139,000 mi

WHEN APPLYING THE BRAKES, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I WAS ABLE TO STOP THE CAR AND PULL INTO A PARKING LOT. I STARTED THE VEHICLE BUT WAS UNABLE TO TAKE OUT OF PARK. I THEN REFERED TO THE VEHICLE MANUAL AND FOUND OUT THAT IF THIS HAPPENS THEN I SHOULD CHECK THE BRAKE LIGHTS. THEY WERE OUT SO I CHECKED THE FUSE AND IT WAS BLOWN. I REPLACED IT AND THE BRAKES, LIGHTS AND TRANSMISSION WORKED. I DROVE HOME (16 MILES) AND PARKED THE CAR. ABOUT 30 MINUTES LATER THE CAR WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND WE PUT OUT THE FIRE BUT NOT UNTIL THE 1/2 THE HOOD WAS MELTED. I CALLED FORD/MERCURY AND THEY TOOK THE INFORMATION. A WEEK LATER I GOT A LETTER STATING THAT MY CAR DID NOT QUALIFY FOR A PROGRAM AND THEREFORE THERE WAS NOTHING THEY COULD DO. I JUST WANTED TO FIND OUT IF THERE WAS A PROBLEM WITH OTHER CARS. ALL I GOT FROM FORD WAS THAT THEY COULD NOT HELP ME.

Jun 18, 2002

WHILE IN MOTION, THE BRAKES WENT OUT COMPLETELY. CONSUMER HAD TO UTILIZE THE EMERGENCY BRAKE TO STOP THE VEHICLE. BRAKE FLUID WAS LEAKING FROM THE FLEXIBLE STAINLESS STEEL CONNECTOR. THE VEHICLE WAS TOWED TO THE DEALER WHO EXPLAINED THAT IT MADE SENSE TO REPLACE BOTH LINES. ONE WEEK LATER, THE BRAKES FAILED AGAIN, SAME PROBLEM AS PREVIOUS. *JG *SCC

Jun 18, 2002

WHILE IN MOTION, THE BRAKES WENT OUT COMPLETELY. CONSUMER HAD TO UTILIZE THE EMERGENCY BRAKE TO STOP THE VEHICLE. BRAKE FLUID WAS LEAKING FROM THE FLEXIBLE STAINLESS STEEL CONNECTOR. THE VEHICLE WAS TOWED TO THE DEALER WHO EXPLAINED THAT IT MADE SENSE TO REPLACE BOTH LINES. ONE WEEK LATER, THE BRAKES FAILED AGAIN, SAME PROBLEM AS PREVIOUS. *JG *SCC

Apr 19, 2000

FRONT ROTORS WERE DETERIORATING DUE TO CORROSION. DEALER NOTIFIED AND REPAIRS WERE BEING DONE AT CONSUMER'S COST. ALSO, ROTORS ARE AVAILABE FOR INSPECTION IF NEEDED. *AK

Apr 19, 2000

FRONT ROTORS WERE DETERIORATING DUE TO CORROSION. DEALER NOTIFIED AND REPAIRS WERE BEING DONE AT CONSUMER'S COST. ALSO, ROTORS ARE AVAILABE FOR INSPECTION IF NEEDED. *AK

Dec 23, 1998

ABOUT EVERY 3 MONTHS THE ROTORS MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE. ROTORS HAVE BEEN REPLACED SEVERAL TIMES. DEALER CANNOT DETERMINE THE PROBLEM. *AK

Dec 23, 1998

ABOUT EVERY 3 MONTHS THE ROTORS MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE. ROTORS HAVE BEEN REPLACED SEVERAL TIMES. DEALER CANNOT DETERMINE THE PROBLEM. *AK

May 7, 1998 Fire

ELECTRICAL SURGE TO ELECTRICAL MOTOR OF THE ABS BRAKES STRATED ENGINE FIRE. ALSO REPLACED TRACTION UNIT.

May 7, 1998 Fire

ELECTRICAL SURGE TO ELECTRICAL MOTOR OF THE ABS BRAKES STRATED ENGINE FIRE. ALSO REPLACED TRACTION UNIT.

Oct 7, 1997

UNINTENDED TRANSMISSION BRAKING CONCENTRATED IN THE FRONT WHEEL, COULD RESULT IN SERIOUS FRONT-WHEEL-DRIVE STEERING LOSS ACCIDENT.

Oct 7, 1997

UNINTENDED TRANSMISSION BRAKING CONCENTRATED IN THE FRONT WHEEL, COULD RESULT IN SERIOUS FRONT-WHEEL-DRIVE STEERING LOSS ACCIDENT.