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Complaints

Showing 20 of 54
Nov 2, 2018 Steering 186,300 mi

GRINDING NOISE IN STEERING WHEN TURNING THE STEERING WHEEL WHILE DRIVING AND ESPECIALLY WHILE SITTING STILL. STEERING IS NOT AS RESPONSIVE AS IT USE TO BE. THIS HAS EVOLVED OVER TIME WHILE BEING USED FOR THE LAST YEAR, IT DIDN'T HAPPEN ALL OF A SUDDEN. IT HAS GOTTEN TO THE POINT WHERE WE ARE AFRAID ...

Nov 2, 2018 Steering 186,300 mi

GRINDING NOISE IN STEERING WHEN TURNING THE STEERING WHEEL WHILE DRIVING AND ESPECIALLY WHILE SITTING STILL. STEERING IS NOT AS RESPONSIVE AS IT USE TO BE. THIS HAS EVOLVED OVER TIME WHILE BEING USED FOR THE LAST YEAR, IT DIDN'T HAPPEN ALL OF A SUDDEN. IT HAS GOTTEN TO THE POINT WHERE WE ARE AFRAID ...

Feb 28, 2012 Seat Belts

THE DRIVER'S SEAT BELT UNLATCHES FREQUENTLY AND WITHOUT WARNING. MY HUSBAND HAS ALWAYS BEEN THE ONE TO DRIVE THE CAR AND HAS IGNORED THE PROBLEM. HOWEVER, I AM DRIVING THE CAR ON A DAILY BASIS NOW AND I'M CONCERNED FOR MY SAFETY. I SEE MANY COMPLAINTS AND RECALLS FOR THIS PROBLEM ON THE INTERNET,...

Feb 28, 2012 Seat Belts

THE DRIVER'S SEAT BELT UNLATCHES FREQUENTLY AND WITHOUT WARNING. MY HUSBAND HAS ALWAYS BEEN THE ONE TO DRIVE THE CAR AND HAS IGNORED THE PROBLEM. HOWEVER, I AM DRIVING THE CAR ON A DAILY BASIS NOW AND I'M CONCERNED FOR MY SAFETY. I SEE MANY COMPLAINTS AND RECALLS FOR THIS PROBLEM ON THE INTERNET,...

Jun 8, 2010 Seat Belts 131,952 mi

TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER'S SEAT BELT INDEPENDENTLY BECAME LOOSE FROM AROUND THE CONTACT. HE REFASTENED THE SEAT BELT AND PROCEEDED DRIVING. THE CONTACT STATED THE FAILURE HAS OCCURRED TWICE WITHOUT WARRANT. THE CONTACT MADE AN...

Jun 8, 2010 Seat Belts 131,952 mi

TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER'S SEAT BELT INDEPENDENTLY BECAME LOOSE FROM AROUND THE CONTACT. HE REFASTENED THE SEAT BELT AND PROCEEDED DRIVING. THE CONTACT STATED THE FAILURE HAS OCCURRED TWICE WITHOUT WARRANT. THE CONTACT MADE AN...

Dec 11, 2008 Electrical System Crash 28,000 mi

TL*THE CONTACT OWNS A 2001 MERCURY MARQUIS. WHILE SHIFTING INTO PARK, THE CONTACT ATTEMPTED TO SOUND THE HORN, BUT WAS UNSUCCESSFUL. A CRASH OCCURRED, BUT THERE WERE NO INJURIES. THE DEALER STATED THAT THE HORN IN THE VEHICLE WAS DESIGNED TO BE DIFFICULT TO FIND. THE CONTACT WANTS TO KNOW IF THE...

Dec 11, 2008 Electrical System Crash 28,000 mi

TL*THE CONTACT OWNS A 2001 MERCURY MARQUIS. WHILE SHIFTING INTO PARK, THE CONTACT ATTEMPTED TO SOUND THE HORN, BUT WAS UNSUCCESSFUL. A CRASH OCCURRED, BUT THERE WERE NO INJURIES. THE DEALER STATED THAT THE HORN IN THE VEHICLE WAS DESIGNED TO BE DIFFICULT TO FIND. THE CONTACT WANTS TO KNOW IF THE...

Jan 11, 2008 Electrical System 53,000 mi

I TRADED A 1999 GRAND MARQUIS IN ON A 2001 GRAND MARQUIS ABOUT 6 WEEKS AGO. A MAJOR PROBLEM WITH THE 99 WAS THAT THE DASH LIGHTS KEPT BLOWING FUSES. NOW THE 2001 IS DOING THE SAME THING, THERE IS ONLY 53,000 MILES ON IT. *TR

Jan 11, 2008 Electrical System 53,000 mi

I TRADED A 1999 GRAND MARQUIS IN ON A 2001 GRAND MARQUIS ABOUT 6 WEEKS AGO. A MAJOR PROBLEM WITH THE 99 WAS THAT THE DASH LIGHTS KEPT BLOWING FUSES. NOW THE 2001 IS DOING THE SAME THING, THERE IS ONLY 53,000 MILES ON IT. *TR

Sep 11, 2007 Engine And Engine Cooling

WITHIN 3 MONTHS OF EXPIRING WARRANTY, 3 COILS FAILED ONE AFTER THE OTHER RESULTING IN VERY EXPENSIVE REPAIR COST. WITHIN YEAR 4TH COIL FAILS. TRIED TO GET WARRANTY TO COVER AFTER 1ST FAILURE; FELT LIKE MANUFACTURER DEFECT. STILL THINK SOME SORT OF DEFECT. AM JUST PRAYING THAT I WON'T BE ON THE R...

Sep 11, 2007 Engine And Engine Cooling

WITHIN 3 MONTHS OF EXPIRING WARRANTY, 3 COILS FAILED ONE AFTER THE OTHER RESULTING IN VERY EXPENSIVE REPAIR COST. WITHIN YEAR 4TH COIL FAILS. TRIED TO GET WARRANTY TO COVER AFTER 1ST FAILURE; FELT LIKE MANUFACTURER DEFECT. STILL THINK SOME SORT OF DEFECT. AM JUST PRAYING THAT I WON'T BE ON THE R...

Aug 28, 2007 Service Brakes, Hydraulic 110,000 mi

TL*THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE ABS LIGHT ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE LOWER HYDRAULIC UNIT FOR THE ABS FAILED AND NEEDED TO BE REPLACED. THE DEALER IS THE ONLY ONE THAT SELLS THE PART. THE V...

Aug 28, 2007 Service Brakes, Hydraulic 110,000 mi

TL*THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE ABS LIGHT ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE LOWER HYDRAULIC UNIT FOR THE ABS FAILED AND NEEDED TO BE REPLACED. THE DEALER IS THE ONLY ONE THAT SELLS THE PART. THE V...

Apr 13, 2007 Seat Belts

I AM REPORTING THE FAILURE OF THE BUCKLE ON THE FRONT SEAT BELT ON DRIVER'S SIDE OF VEHICLE. IT APPEARED TO CLICK"CLOSED BUT UNEXPECTEDLY POPPED OPEN WHEN I DRIVING. I CONTACTED THE MANUFACTURER . WHO SAID THAT THE VEHICLE WAS NOT UNDER A RECALL FOR THIS PROBLEM DUE TO THE VIN.. HOWEVER, NHTSA ...

Apr 13, 2007 Seat Belts

I AM REPORTING THE FAILURE OF THE BUCKLE ON THE FRONT SEAT BELT ON DRIVER'S SIDE OF VEHICLE. IT APPEARED TO CLICK"CLOSED BUT UNEXPECTEDLY POPPED OPEN WHEN I DRIVING. I CONTACTED THE MANUFACTURER . WHO SAID THAT THE VEHICLE WAS NOT UNDER A RECALL FOR THIS PROBLEM DUE TO THE VIN.. HOWEVER, NHTSA ...

Aug 16, 2006 Engine And Engine Cooling 27,436 mi

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS MANEUVERED OFF THE ROAD AND RESTARTED. THE VEHICLE WAS DRIVEN TO THE DEALER WHO REPLACED THE TWO COIL ASSEMBLIES AND ONE VALVE ASSEMBLY.

Aug 16, 2006 Engine And Engine Cooling 27,436 mi

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS MANEUVERED OFF THE ROAD AND RESTARTED. THE VEHICLE WAS DRIVEN TO THE DEALER WHO REPLACED THE TWO COIL ASSEMBLIES AND ONE VALVE ASSEMBLY.

Apr 7, 2006 Suspension 117,000 mi

DRIVER SIDE LOWER CONTROL ARM / BALL JOINT FAILED ALLOWING THE FRONT WHEEL TO SEPARATE FROM THE CAR. PRIOR TO THIS DRIVER EXPERIENCED SQUEAKING FROM THE FRONT END AND STIFFNESS IN STEERING/CASTOR ACTION AT SLOW SPEEDS NOT WORKING. *JB

Apr 7, 2006 Suspension 117,000 mi

DRIVER SIDE LOWER CONTROL ARM / BALL JOINT FAILED ALLOWING THE FRONT WHEEL TO SEPARATE FROM THE CAR. PRIOR TO THIS DRIVER EXPERIENCED SQUEAKING FROM THE FRONT END AND STIFFNESS IN STEERING/CASTOR ACTION AT SLOW SPEEDS NOT WORKING. *JB

Mar 5, 2006 Electrical System 72,400 mi

2001 GRAND MARQUIS [XXX].UNSAFE AT ANY SPEED. FAILURE OF "CHECK ENGINE LIGHT " TO INDICATE IGNITION FAILURE. NUMBER 3 AND 5 COILS FAILED AS WELL THE IDLE CONTROL. CAR LURCHED FORWARD AT STOP LIGHT ,ENGINE CUT IN AND OUT DURING HIGH SPEED EXPRESS DRIVING RESULTED IN LOSS OF POWER BRAKE AS WELL...

Mar 5, 2006 Electrical System 72,400 mi

2001 GRAND MARQUIS [XXX].UNSAFE AT ANY SPEED. FAILURE OF "CHECK ENGINE LIGHT " TO INDICATE IGNITION FAILURE. NUMBER 3 AND 5 COILS FAILED AS WELL THE IDLE CONTROL. CAR LURCHED FORWARD AT STOP LIGHT ,ENGINE CUT IN AND OUT DURING HIGH SPEED EXPRESS DRIVING RESULTED IN LOSS OF POWER BRAKE AS WELL...

Mar 28, 2005 Service Brakes, Hydraulic 53,000 mi

ADJUSTABLE POWER BRAKE PEDAL IS INOPERATIVE I AM UNABLE TO REACH THE BRAKE PEDAL AT TIMES. *JB

Mar 28, 2005 Service Brakes, Hydraulic 53,000 mi

ADJUSTABLE POWER BRAKE PEDAL IS INOPERATIVE I AM UNABLE TO REACH THE BRAKE PEDAL AT TIMES. *JB

Feb 7, 2005 Air Bags Crash 23,390 mi

RESULT OF A CRASH WITH BACKING UPS TRUCK PASSENGER SIDE AIR BAG DEPLOYED. WHEN AIR BAG DEPLOYED PART OF THE DASHBOARD CAME AROUND AND HIT DRIVER INSIDE OF HEAD. DRIVER AIR BAG DID NOT DEPLOY. CAR NOT REPAIRED. *JB

Feb 7, 2005 Air Bags Crash 23,390 mi

RESULT OF A CRASH WITH BACKING UPS TRUCK PASSENGER SIDE AIR BAG DEPLOYED. WHEN AIR BAG DEPLOYED PART OF THE DASHBOARD CAME AROUND AND HIT DRIVER INSIDE OF HEAD. DRIVER AIR BAG DID NOT DEPLOY. CAR NOT REPAIRED. *JB

Nov 30, 2004 Engine And Engine Cooling 62,805 mi

WHILE DRIVING AT 60 MPH ON THE HIGHWAY VEHICLE STOPPED, AND THE CHECK ENGINE LIGHT CAME ON. VEHICLE CONTINUOUSLY SHUT DOWN. CONSUMER STATED DEALER COULD NOT FIND ANY DEFECTS.*AK

Nov 30, 2004 Engine And Engine Cooling 62,805 mi

WHILE DRIVING AT 60 MPH ON THE HIGHWAY VEHICLE STOPPED, AND THE CHECK ENGINE LIGHT CAME ON. VEHICLE CONTINUOUSLY SHUT DOWN. CONSUMER STATED DEALER COULD NOT FIND ANY DEFECTS.*AK

Jun 22, 2004 Tires 21,862 mi

WHILE DRIVING 60 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE REAR. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE CONSUMER NOTICED THAT THE REAR TIRE HAD BLOWN OUT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. *AK THE TECHNICIAN DETERMINED THAT THE REMAININ...

Jun 22, 2004 Tires 21,862 mi

WHILE DRIVING 60 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE REAR. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE CONSUMER NOTICED THAT THE REAR TIRE HAD BLOWN OUT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. *AK THE TECHNICIAN DETERMINED THAT THE REMAININ...

Feb 14, 2003 Latches/locks/linkages

WHEN THE ENGINE WAS TURNED OFF, THE BACK DOORS FAILED TO OPEN, CONSUMER BELIEVED IT WAS THE WAY THE LATCH MECHANISM WAS DESIGNED.*JB

Feb 14, 2003 Latches/locks/linkages

WHEN THE ENGINE WAS TURNED OFF, THE BACK DOORS FAILED TO OPEN, CONSUMER BELIEVED IT WAS THE WAY THE LATCH MECHANISM WAS DESIGNED.*JB

Nov 12, 2002 Service Brakes, Hydraulic

CONSUMER TO LOSS CONTROL OF THE VEHICLE, DUE TO THE POSSIBILITY THAT THE BRAKE AND ACCELERATOR ARE DESIGNED TOO CLOSE TOGETHER, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE LOSS OF THE VEHICLE. *YH CONSUMER HAS SINCE SOLD THE VEHICLE BACK TO THE DEALER.*JB

Nov 12, 2002 Service Brakes, Hydraulic

CONSUMER TO LOSS CONTROL OF THE VEHICLE, DUE TO THE POSSIBILITY THAT THE BRAKE AND ACCELERATOR ARE DESIGNED TOO CLOSE TOGETHER, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE LOSS OF THE VEHICLE. *YH CONSUMER HAS SINCE SOLD THE VEHICLE BACK TO THE DEALER.*JB

Oct 18, 2002 Unknown Or Other

CONSUMER STATES THAT AFTER PUTTING THE VEHICLE IN DRIVE,TAPPED LIGHTLY ON THE ACCELERATOR PEDAL, VEHICLE ACCELERATED AT A VERY HIGH SPEED AND WENT THROW SEVERAL OBSTACLES BEFORE STOPPING. MR

Oct 18, 2002 Unknown Or Other

CONSUMER STATES THAT AFTER PUTTING THE VEHICLE IN DRIVE,TAPPED LIGHTLY ON THE ACCELERATOR PEDAL, VEHICLE ACCELERATED AT A VERY HIGH SPEED AND WENT THROW SEVERAL OBSTACLES BEFORE STOPPING. MR

Oct 1, 2002 Air Bags Crash

CONSUMER STATES THAT WAS INVOLVED ON A COLLISION AND THE DRIVERS AIR BAG DID NOT DEPLOYED.DEALER WAS NOTIFIED. NLM DURING THE ACCIDENT THE DRIVER WAS INJURED. *YH

Oct 1, 2002 Air Bags Crash

CONSUMER STATES THAT WAS INVOLVED ON A COLLISION AND THE DRIVERS AIR BAG DID NOT DEPLOYED.DEALER WAS NOTIFIED. NLM DURING THE ACCIDENT THE DRIVER WAS INJURED. *YH

Oct 1, 2002 Air Bags Crash

CONSUMER STATES THAT WAS INVOLVED ON A COLLISION AND THE DRIVERS AIR BAG DID NOT DEPLOYED.DEALER WAS NOTIFIED. NLM DURING THE ACCIDENT THE DRIVER WAS INJURED. *YH

Oct 1, 2002 Air Bags Crash

CONSUMER STATES THAT WAS INVOLVED ON A COLLISION AND THE DRIVERS AIR BAG DID NOT DEPLOYED.DEALER WAS NOTIFIED. NLM DURING THE ACCIDENT THE DRIVER WAS INJURED. *YH

Aug 8, 2002 Vehicle Speed Control

CONSUMER COULD NOT GET THE VEHICLE TO START. ONCE STARTED CONSUMER PROCEEDED ACROSS THE LOT. CONSUMER STOPPED THE CAR AND WHEN GETTING BACK IN COULD NOT GET IT OUT OF GEAR UNTIL AFTER TURNING THE MOTOR OFF. AS CONSUMER APPROACHED THE TRAFFIC LIGHT, HE USED THE BRAKES TO SLOW TO A STOP. ALL OF A ...

Aug 8, 2002 Vehicle Speed Control

CONSUMER COULD NOT GET THE VEHICLE TO START. ONCE STARTED CONSUMER PROCEEDED ACROSS THE LOT. CONSUMER STOPPED THE CAR AND WHEN GETTING BACK IN COULD NOT GET IT OUT OF GEAR UNTIL AFTER TURNING THE MOTOR OFF. AS CONSUMER APPROACHED THE TRAFFIC LIGHT, HE USED THE BRAKES TO SLOW TO A STOP. ALL OF A ...

Apr 2, 2002 Vehicle Speed Control

WE WERE LUCKY. THE ACCELERATOR NOT ONLY STUCK, BUT SNAPPED DOWN AGAINST THE FLOOR BOARD. LUCKILY, I WAS DRIVING, NOT MY 70+ YEAR OLD MOTHER, AND WE WERE ON AN OPEN ROAD WITH NO PEOPLE OR OBJECTS IN FRONT OF US. EVEN SO, WE WERE DOING APPOX. 80 MPH BEFORE I PUT IT IN NEUTRAL AND SHUT OFF THE KEY. ...

Apr 2, 2002 Vehicle Speed Control

WE WERE LUCKY. THE ACCELERATOR NOT ONLY STUCK, BUT SNAPPED DOWN AGAINST THE FLOOR BOARD. LUCKILY, I WAS DRIVING, NOT MY 70+ YEAR OLD MOTHER, AND WE WERE ON AN OPEN ROAD WITH NO PEOPLE OR OBJECTS IN FRONT OF US. EVEN SO, WE WERE DOING APPOX. 80 MPH BEFORE I PUT IT IN NEUTRAL AND SHUT OFF THE KEY. ...

Oct 30, 2001 Suspension

WHILE TRAVELING AT ANY SPEED AND USING BRAKES THERE WAS VIBRATION IN STEERING COLUMN. DEALERSHIP HAS EXAMINED VEHICLE, AND COULD NOT REMEDY PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK

Oct 30, 2001 Suspension

WHILE TRAVELING AT ANY SPEED AND USING BRAKES THERE WAS VIBRATION IN STEERING COLUMN. DEALERSHIP HAS EXAMINED VEHICLE, AND COULD NOT REMEDY PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK

Sep 19, 2001 Vehicle Speed Control

WHILE SLOWING DOWN TO STOP WITHOUT ANY INDICATION VEHICLE IDLES TO 40 MPH. CONSUMER DEPRESSED BRAKES WITH FORCE AND VEHICLE IDLED LOW. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK

Sep 19, 2001 Vehicle Speed Control

WHILE SLOWING DOWN TO STOP WITHOUT ANY INDICATION VEHICLE IDLES TO 40 MPH. CONSUMER DEPRESSED BRAKES WITH FORCE AND VEHICLE IDLED LOW. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK

Aug 16, 2001 Tires

WHILE DRIVING, THE RIGHT REAR TIRE BLEW OUT, CONSUMER STATES THE SIDEWALL HAD DETACHED FROM THE TREAD AND HAD DISINTERGRATED, THERE WAS NO PUNCTURE IN THE TIRE, CONSUMER WAS INFORMED BY TIRE SHOP THAT TIRE WAS BEYOND REPAIR, CONSUMER IS SEEKING FOR REIMBURSEMENT (MICHELIN SYMMETRY TIRE P225-60-16)*J...

Aug 16, 2001 Tires

WHILE DRIVING, THE RIGHT REAR TIRE BLEW OUT, CONSUMER STATES THE SIDEWALL HAD DETACHED FROM THE TREAD AND HAD DISINTERGRATED, THERE WAS NO PUNCTURE IN THE TIRE, CONSUMER WAS INFORMED BY TIRE SHOP THAT TIRE WAS BEYOND REPAIR, CONSUMER IS SEEKING FOR REIMBURSEMENT (MICHELIN SYMMETRY TIRE P225-60-16)*J...

Apr 10, 2001 Service Brakes, Hydraulic

WHEN GROUND IS WET THE BRAKE PEDAL WILL GO DOWN TO FLOOR, CAUSING REAR WHEELS TO LOCK UP. PLEASE PROVIDE FURTHER INFORMATION.*AK

Apr 10, 2001 Service Brakes, Hydraulic

WHEN GROUND IS WET THE BRAKE PEDAL WILL GO DOWN TO FLOOR, CAUSING REAR WHEELS TO LOCK UP. PLEASE PROVIDE FURTHER INFORMATION.*AK

Jan 19, 2001 Tires

MICHELIN TIRE (NO SIZE) EXPERIENCED BLOWOUT. *SLC

Jan 19, 2001 Tires

MICHELIN TIRE (NO SIZE) EXPERIENCED BLOWOUT. *SLC