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Complaints

Showing 20 of 22
Feb 15, 2013 Seat Belts 100,000 mi

FRONT PASSENGER SEAT BELT DISCONNECTS FOR NO APPARENT REASON. IT HAS HAPPENED MULTIPLE TIMES AT DIFFERENT SPEEDS. THE PERSON RIDING IN THE SEAT WAS AN ADULT ON EVERY OCCASION. I FOUND A RECALL ONLINE FROM 2001, BUT WAS TOLD BY FORD MOTOR COMPANY THAT MY CAR IS NO LONGER UNDER WARRANTY SO WOULD NOT F...

Feb 15, 2013 Seat Belts 100,000 mi

FRONT PASSENGER SEAT BELT DISCONNECTS FOR NO APPARENT REASON. IT HAS HAPPENED MULTIPLE TIMES AT DIFFERENT SPEEDS. THE PERSON RIDING IN THE SEAT WAS AN ADULT ON EVERY OCCASION. I FOUND A RECALL ONLINE FROM 2001, BUT WAS TOLD BY FORD MOTOR COMPANY THAT MY CAR IS NO LONGER UNDER WARRANTY SO WOULD NOT F...

Jan 7, 2011 Suspension 98,000 mi

TL*THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH HE HEARD A NOISE IN THE REAR PASSENGER AREA. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST ...

Jan 7, 2011 Suspension 98,000 mi

TL*THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH HE HEARD A NOISE IN THE REAR PASSENGER AREA. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST ...

Sep 3, 2010 Engine And Engine Cooling 105,000 mi

TL*THE CONTACT OWNS A 2002 MERCURY MARQUIS. THE CONTACT NOTICED FLUID ON THE GROUND WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO LOCATED THE FAILURE AS THE INTAKE MANIFOLD. THE VEHICLE WILL BE REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 105,000.

Sep 3, 2010 Engine And Engine Cooling 105,000 mi

TL*THE CONTACT OWNS A 2002 MERCURY MARQUIS. THE CONTACT NOTICED FLUID ON THE GROUND WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO LOCATED THE FAILURE AS THE INTAKE MANIFOLD. THE VEHICLE WILL BE REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 105,000.

Aug 3, 2006 Service Brakes, Hydraulic 55,000 mi

DT*: THE CONTACT STATED THE BRAKE AND ACCELERATOR PADS WERE POSITIONED TOO CLOSE TOGETHER. THE DEALER REFUSED TO EXAMINE VEHICLE AND WOULD NOT PROVIDE REPAIR WORK. THE MANUFACTURER WAS CALLED AND A COMPLAINT WAS FILED. UPDATED 08/24/06. *JB

Aug 3, 2006 Service Brakes, Hydraulic 55,000 mi

DT*: THE CONTACT STATED THE BRAKE AND ACCELERATOR PADS WERE POSITIONED TOO CLOSE TOGETHER. THE DEALER REFUSED TO EXAMINE VEHICLE AND WOULD NOT PROVIDE REPAIR WORK. THE MANUFACTURER WAS CALLED AND A COMPLAINT WAS FILED. UPDATED 08/24/06. *JB

Oct 22, 2005 Parking Brake 13,978 mi

EMERGENCY BRAKE RELEASE MECHANISM FROZEN WITH BRAKE ON. EMERGENCY BRAKE RELEASE IN CABIN RETURNED TO NORMAL POSITION GIVING INDICATION THAT THE BRAKE HAD BEEN RELEASED. END RESULT COMPLETE WIPE OUT OF REAR BRAKES AND DAMAGE TO DRUMS. FAILURE FOUND BY THE SERVICING DEALER AFTER WARRANTY EXPIRED. YET ...

Oct 22, 2005 Parking Brake 13,978 mi

EMERGENCY BRAKE RELEASE MECHANISM FROZEN WITH BRAKE ON. EMERGENCY BRAKE RELEASE IN CABIN RETURNED TO NORMAL POSITION GIVING INDICATION THAT THE BRAKE HAD BEEN RELEASED. END RESULT COMPLETE WIPE OUT OF REAR BRAKES AND DAMAGE TO DRUMS. FAILURE FOUND BY THE SERVICING DEALER AFTER WARRANTY EXPIRED. YET ...

Jun 3, 2005 Electrical System 45,000 mi

WHILE COMING OFF THE HIGHWAY AT 55 MPH, THE PLASTIC PLASTIC COVER WHICH COVERED THE WIRES FELL DOWN DUE TO PIN FALLING OUT. CONTACT IS STILL DRIVING THE CAR. CAR IS REGULARLY SERVICED. CONTACT KEEPS SERVICE RECORDS. *AK WHEN THE COVER FELL OF IT MADE IT DIFFICULT FOR THE CONSUMER TO HIT THE BR...

Jun 3, 2005 Electrical System 45,000 mi

WHILE COMING OFF THE HIGHWAY AT 55 MPH, THE PLASTIC PLASTIC COVER WHICH COVERED THE WIRES FELL DOWN DUE TO PIN FALLING OUT. CONTACT IS STILL DRIVING THE CAR. CAR IS REGULARLY SERVICED. CONTACT KEEPS SERVICE RECORDS. *AK WHEN THE COVER FELL OF IT MADE IT DIFFICULT FOR THE CONSUMER TO HIT THE BR...

Nov 3, 2004 Engine And Engine Cooling

WHILE TRAVELING IN INCLEMENT WEATHER THE BELT FELL OFF THE ENGINE CAUSING THE VEHICLE TO SHUT DOWN. THE DEALER IS AWARE TSB #02-05-04. *PH THE CONSUMER SUGGESTED THAT THIS WAS A COMMON PROBLEM WHEN THE BELTS GET WET. *SC

Nov 3, 2004 Engine And Engine Cooling

WHILE TRAVELING IN INCLEMENT WEATHER THE BELT FELL OFF THE ENGINE CAUSING THE VEHICLE TO SHUT DOWN. THE DEALER IS AWARE TSB #02-05-04. *PH THE CONSUMER SUGGESTED THAT THIS WAS A COMMON PROBLEM WHEN THE BELTS GET WET. *SC

Aug 25, 2003 Structure

CONSUMER SAYS FRONT DOORS WERE DESIGNED WHERE THE TOP CORNER OF THE DOORS HAS A SHARP CORNER. ON NUMEROUS OCCASIONS PASSENGER AND DRIVER HAVE BEEN INJURED". CONSUMER BELIEVES DOORS POSE A POTENTIAL RISK OF EYE BEING PUNCTURED.*AK

Aug 25, 2003 Structure

CONSUMER SAYS FRONT DOORS WERE DESIGNED WHERE THE TOP CORNER OF THE DOORS HAS A SHARP CORNER. ON NUMEROUS OCCASIONS PASSENGER AND DRIVER HAVE BEEN INJURED". CONSUMER BELIEVES DOORS POSE A POTENTIAL RISK OF EYE BEING PUNCTURED.*AK

Feb 3, 2003 Service Brakes, Hydraulic Crash 7,350 mi

REVERSE ACCELEARTION PROBLEM

Feb 3, 2003 Service Brakes, Hydraulic Crash 9,010 mi

ACCELERATION PROBLEM GOING BACKWARDS. CAR LURCHED BACKWARDS AND DID NOT RESPOND TO BRAKING.

Feb 3, 2003 Service Brakes, Hydraulic Crash 7,350 mi

REVERSE ACCELEARTION PROBLEM

Feb 3, 2003 Service Brakes, Hydraulic Crash 9,010 mi

ACCELERATION PROBLEM GOING BACKWARDS. CAR LURCHED BACKWARDS AND DID NOT RESPOND TO BRAKING.

Jun 28, 2002 Vehicle Speed Control Crash

GAS PEDAL AND BRAKE PEDAL ARE TOO CLOSE TOGETHER. ACCIDENTLY HIT GAS PEDAL INSTEAD OF BRAKE PEDAL.*AK *TT

Jun 28, 2002 Vehicle Speed Control Crash

GAS PEDAL AND BRAKE PEDAL ARE TOO CLOSE TOGETHER. ACCIDENTLY HIT GAS PEDAL INSTEAD OF BRAKE PEDAL.*AK *TT