16
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Exterior Lighting Complaints

Showing 16 of 16
Jun 4, 2016

JAN 2016 GOT A RECALL NOTICE ON THE CAR JUNE CALLED LOCALL DEALER. THERE RESPONSE IS THEY DIDN'T. KNOW ANYTHING ABOUT THE RECALL WHICH WAS THAT THE HEADLIGHTS COULD GO WHILE DRIVING AT NIGHT.

Jun 4, 2016

JAN 2016 GOT A RECALL NOTICE ON THE CAR JUNE CALLED LOCALL DEALER. THERE RESPONSE IS THEY DIDN'T. KNOW ANYTHING ABOUT THE RECALL WHICH WAS THAT THE HEADLIGHTS COULD GO WHILE DRIVING AT NIGHT.

Oct 1, 2014 122,000 mi

I HAVE READ MANY COMPLAINTS ABOUT THIS. MY HEADLIGHTS GO OFF ABOUT 3 BLOCKS FROM HOME AND THEN I HAVE TO PULL THE LEVER BACK AND HOLD IT TO PUT ON BRIGHT LIGHTS. I HAVE BEEN LUCKY AND NOT BEEN FAR FROM HOME AND HAVE TO HOLD BRIGHTS ON, STEER AND OPERATE BLINKERS ALL AT ONE TIME. I CANNOT BELIEVE THIS HAS NOT CAUSED A SERIOUS ACCIDENT. I AM IN PROCESS OF HAVING AN EXPENSIVE LIGHTING MODULE PUT IN MY CAR. I TOTALLY RESENT THEM NOT DOING A RECALL ON THIS. WHAT ARE THEY WAITING FOR? IT IS AN EXPENSIVE PROCEDURE AND I WILL BE WAITING TO GET A REFUND WHEN THEY FINALLY ADMIT THERE IS A WIDESPREAD PROBLEM. HATE FOR THEM TO WAIT UNTIL THERE ARE X NUMBER OF DEATHS OR SERIOUS INJURIES. SHAME ON THEM. *TR

Oct 1, 2014 122,000 mi

I HAVE READ MANY COMPLAINTS ABOUT THIS. MY HEADLIGHTS GO OFF ABOUT 3 BLOCKS FROM HOME AND THEN I HAVE TO PULL THE LEVER BACK AND HOLD IT TO PUT ON BRIGHT LIGHTS. I HAVE BEEN LUCKY AND NOT BEEN FAR FROM HOME AND HAVE TO HOLD BRIGHTS ON, STEER AND OPERATE BLINKERS ALL AT ONE TIME. I CANNOT BELIEVE THIS HAS NOT CAUSED A SERIOUS ACCIDENT. I AM IN PROCESS OF HAVING AN EXPENSIVE LIGHTING MODULE PUT IN MY CAR. I TOTALLY RESENT THEM NOT DOING A RECALL ON THIS. WHAT ARE THEY WAITING FOR? IT IS AN EXPENSIVE PROCEDURE AND I WILL BE WAITING TO GET A REFUND WHEN THEY FINALLY ADMIT THERE IS A WIDESPREAD PROBLEM. HATE FOR THEM TO WAIT UNTIL THERE ARE X NUMBER OF DEATHS OR SERIOUS INJURIES. SHAME ON THEM. *TR

Apr 1, 2014 44,500 mi

TL* THE CONTACT OWNS A 2003 MERCURY MARQUIS. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS DRIVEN WITH CAUTION AND THEN THE HEADLIGHTS BEGAN TO FUNCTION. THE FAILURE RECURRED TWICE. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,500.

Apr 1, 2014 44,500 mi

TL* THE CONTACT OWNS A 2003 MERCURY MARQUIS. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS DRIVEN WITH CAUTION AND THEN THE HEADLIGHTS BEGAN TO FUNCTION. THE FAILURE RECURRED TWICE. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,500.

Jun 12, 2012 48,342 mi

HEADLIGHTS WOULD NOT TURN ON WHEN I GOT INTO CAR TO GO TO STORE AT NIGHT. ALSO BATTERY HAS BEEN RUNNING DOWN WHILE VEHICLE IS JUST SITTNG IN DRIVEWAY. *TR

Jun 12, 2012 48,342 mi

HEADLIGHTS WOULD NOT TURN ON WHEN I GOT INTO CAR TO GO TO STORE AT NIGHT. ALSO BATTERY HAS BEEN RUNNING DOWN WHILE VEHICLE IS JUST SITTNG IN DRIVEWAY. *TR

Dec 7, 2011 150,000 mi

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FLICKER ON AND OFF SPORADICALLY. THE DEALER REPAIRED THE FAILURE BY REPLACING THE CONTROL MODULE. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 152,484.

Dec 7, 2011 150,000 mi

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FLICKER ON AND OFF SPORADICALLY. THE DEALER REPAIRED THE FAILURE BY REPLACING THE CONTROL MODULE. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 152,484.

May 16, 2011 193,000 mi

FRONT HEADLIGHTS ARE NOT STAYING ON AT NIGHT. THE SENSOR SEEMS TO BE FAILING OR WHATEVER CONTROLS THE HEADLIGHTS. WHEN I AM DRIVING AT NIGHT THE LIGHT WILL COME ON AT DUSK, BUT SOMETIMES WITHOUT AN WARNING THEY WILL JUST POP OFF. FOR THIS REASON, I AM FEARFUL OF DRIVING AT NIGHT OR IN ANY HAZARDOUS DRIVING CONDITIONS

May 16, 2011 193,000 mi

FRONT HEADLIGHTS ARE NOT STAYING ON AT NIGHT. THE SENSOR SEEMS TO BE FAILING OR WHATEVER CONTROLS THE HEADLIGHTS. WHEN I AM DRIVING AT NIGHT THE LIGHT WILL COME ON AT DUSK, BUT SOMETIMES WITHOUT AN WARNING THEY WILL JUST POP OFF. FOR THIS REASON, I AM FEARFUL OF DRIVING AT NIGHT OR IN ANY HAZARDOUS DRIVING CONDITIONS

Feb 9, 2011 3,000 mi

TL*THE CONTACT OWNS A 2003 MERCURY MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS AND TURN SIGNALS FAILED WHILE HE WAS DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE HEADLIGHT MODULE WAS DEFECTIVE. IT WAS REPLACED SEVERAL TIMES BUT THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 70,000.

Feb 9, 2011 3,000 mi

TL*THE CONTACT OWNS A 2003 MERCURY MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS AND TURN SIGNALS FAILED WHILE HE WAS DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE HEADLIGHT MODULE WAS DEFECTIVE. IT WAS REPLACED SEVERAL TIMES BUT THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 70,000.

Nov 25, 2002

WHILE DRIVING THE VEHICLE INTERMITTENTLY HEAD LIGHT BECOME INOPERABLE OBSTRUCTING THE DRIVER'S VIEW DEALER. DEALER REPLACED MODULE. TS

Nov 25, 2002

WHILE DRIVING THE VEHICLE INTERMITTENTLY HEAD LIGHT BECOME INOPERABLE OBSTRUCTING THE DRIVER'S VIEW DEALER. DEALER REPLACED MODULE. TS