2008 MERCURY MILAN Service Brakes, Hydraulic Problems

The contact owns a 2008 Mercury Milan. The contact stated while driving 25-30 MPH, the brake pedal was depressed but went all the way to the floorboard and failed to respond. The contact was unsure whether there was a warning light illuminated. The contact stated that she coasted the vehicle on a hill and turned off the vehicle. There was no warning light illuminated. The vehicle was towed to three different independent mechanics who diagnosed that the braking system had failed. However, the failure was unrepairable. The contact became aware of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) which she associated with the failure. The dealer was notified of the failure and informed the contact that the remedy was not available. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the remedy was not yet available. The failure mileage was approximately 97,000.

Mileage: 97,000

The contact owns a 2008 Mercury Milan. The contact stated that he had initially received a recall notice for NHTSA Campaign Number: 17V024000 (Air Bags) and had the vehicle serviced at a dealer. Despite the recall repair, the passenger’s and driver’s side air bag warning lights illuminated. The contact also stated that the ABS warning light was also illuminated on the instrument panel. The contact had yet to experience a brake failure despite the warning light. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) and 19V904000 (Service Brakes, Hydraulic) however, the parts for the recall repairs were unavailable. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 139,000. VIN tool confirms parts not available.

Mileage: 139,000

The contact owns a 2008 Mercury Milan. The contact stated the vehicle was repaired under NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, while she was driving 10 MPH, the brake pedal was depressed but felt soft and remained on the floorboard. The contact stated she continued to pump the brake pedal until it became firm. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the parts used for the recall repair had failed. The manufacturer was notified of the failure and informed the contact that she would be responsible for the cost of the repair. The vehicle was not repaired. The approximate failure mileage was 68,000.

Mileage: 68,000

The contact's mother owns a 2008 Mercury Milan. The contact stated that while depressing the brake pedal, the pedal depressed to the floorboard without warning. The contact had initially taken the vehicle to an independent mechanic who informed her that the vehicle was included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact had taken the vehicle to a dealer where the recall repair was performed. Upon return of the vehicle, the contact stated that the brake pedal again depressed to the floorboard without warning. The contact immediately took the vehicle back to the independent mechanic where he inspected the vehicle; however, the vehicle had yet to be repaired. The manufacturer was notified of the failure and they informed her to take the vehicle back to the dealer. The vehicle had yet to be repaired. The failure mileage was approximately 53,000.

Mileage: 53,000

The contact owns a 2008 Mercury Milan. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and informed the contact that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. KELLER FORD INC., LOCATED AT 3385 ALPINE AVE NW, GRAND RAPIDS, MI 49544 AND THE MANUFACTURER WERE CONTACT AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. STEVEN'S 112 FORD (507 NY-112, EAST PATCHOGUE, NY 11772) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO A LOCAL DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALL AMERICAN FORD IN POINT PLEASANT (3306 BRIDGE AVE, POINT PLEASANT, NJ 08742) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 70,000

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO EFFECTIVELY STOP THE VEHICLE. THE CONTACT REPLACED THE BRAKE PADS AND ROTORS HOWEVER, THE FAILURE PERSISTED. THE CONTACT CALLED THE LOCAL DEALER - DUTRO FORD LINCOLN NISSAN (131 S 5TH ST, ZANESVILLE, OH 43701) WHO NOTIFIED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 215,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 215,000

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES LOCKED UP AND THE VEHICLE SKIDDED WITHOUT WARNING. THE CONTACT REPLACED THE BRAKE PADS AND ROTORS HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED KERLIN MOTOR CO INC (9944 SOUTH, IN-15, SILVER LAKE, IN 46982; (260) 352-2162) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 109,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 109,000

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO WEST HERR FORD OF HAMBURG (5025 CAMP RD, HAMBURG, NY 14075; (716) 649-5640) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE BRAKING DISTANCE WAS EXTENDED WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE ROTORS AND MASTER CYLINDER WERE REPLACED AT THE SAME DEALER PRIOR TO RECEIVING THE RECALL LETTER. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 115,000

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO PORTSMOUTH FORD (400 SPAULDING TURNPIKE, PORTSMOUTH, NH 03801; 603-433-1221) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE BRAKE PEDAL WENT TO THE FLOORBOARD WHILE ATTEMPTING TO STOP THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 110,000

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEVITTOWN FORD, LLC (3195 HEMPSTEAD TURNPIKE, LEVITTOWN, NY 11756, (855) 346-3558) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUNRISE FORD (5435 US-1, FORT PIERCE, FL 34982) WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE AIR BAGS HAVE BEEN FIXED. SOMETIMES WHEN I APPLY MY BRAKES THEY ARE SOFT AND I HAVE TO APPLY MORE PRESSURE TO STOP. WHEN THIS HAPPENS I DRIVE REALLY SLOW BECAUSE I DON'T KNOW IF I'M GOING TO BE ABLE TO STOP IN TIME. I HAVE NOT KEPT TRACK OF HOW MANY TIME THIS HAS HAPPENED. AT LEAST 5 TIMES IN THE LAST 6 MONTHS. TWICE I WENT TO MY MECHANIC AND THEY BLED THE BRAKE LINE TO GET IT FIXED. WINTER IS HERE AND I HOPE THIS DOES NOT CAUSE A WRECK BECAUSE YOU EXPECT US TO WAIT UNTIL YOU GET THE PARTS. I HAVE NO OTHER TRANSPORTATION AND NEED MY CAR.

Mileage: 158,000

2008 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG INFLATOR AND ANTILOCK BRAKE SYSTEM FAILURE RECALL NOTICES. *SMD THE CONSUMER STATED SHE READ ABOUT AN ABS RECALL. HOWEVER, SHE NEVER RECEIVED A RECALL NOTICE.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 5 MPH, THE CONTACT ATTEMPTED TO DECELERATE AND THE PEDAL WENT TO THE FLOOR. THE CONTACT THEN CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE CONTACT ALSO MENTIONED THAT HE ERRONEOUSLY DEPRESSED THE ACCELERATOR BECAUSE IT WAS TOO CLOSE TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS RECOMMENDED THAT THE BRAKES AND ROTORS BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE CONSUMER STATED HIS FOOT WOULD ACCIDENTALLY HIT THE ACCELERATOR PEDAL, IF HE FOOT WAS NOT COMPLETELY ON THE BRAKE PEDAL, WHICH CAUSED THE VEHICLE TO SURGE. BOTH INCIDENTS, RESULTED IN AN ACCIDENT.

UNCONTROLLABLE ACCELERATION ISSUE. COULD NOT GET CAR TO STOP WITH BRAKES, E BRAKE, SHUT OFF NEUTRAL SHIFT. REACHED SPEEDS IN EXCESS OF 80 MPH. FINALLY CAR SLOWED DOWN, SMOKE COMING FROM VENTS. TOWED TO LOCAL DEALER NO RESPONSE YET. *KB

Mileage: 35,900