2010 MERCURY MILAN Exterior Lighting Problems

The brake lights on my vehicle are constantly illuminated while my headlights are on, regardless of whether or not the brakes are compressed. This is a huge safety concern for me, as other motorists can no longer see when I am braking. I was pulled over for this and given a fix it ticket.

My head lights are NOT sufficient. It does not have the option for 2 bulbs. I have changed out the bulbs 3 times while owning this vehicle and from the first night I drove it after owning it, I noticed the lights where very off. I drive around town and on dark roads where there is NO Road LIGHTS at night with my head lights on Bright and I DO NOT get brighted back. I have hit an animal due to the lights not being bright. I fear driving the car at night or where it's to dark because the light assembly is not proper. No warning lights.

Tail and brake light for the second time has failed. A safety function of this nature should not be this difficult to fix and replace. The item should be available and affordable. You literally have to take out a lone to get it fixed. So now I can't go to work or anything else with this vehicle. This is supposed to be an affordable car. So the only way for me right now to fix is park it. I hear one person say " well it's not like a wheel falling off " I said tell that to the person behind me. With all these distractions now, between phones and other fancy options on cars. I'm a truck driver so I know how important these warning devices are. It is time to set a new standard in how safety items get replaced availability and cost should never be an issue.!!!!!!!!! With out question.

I was pulled over for my BRAKE LIGHT being out. I went to the dealer and was charged $600 for a brake light assembly. My car has 35,636 miles on it, like new vehicle. Even though it is know defect Ford would not reimburse me for part. I was told it was out of warranty and NOT a saftey issue. I certainly believe that a brake light is a safety issue- especially since they have not replaced my driver side airbag. I think this part should have been recalled and I should be reimbursed. Thank you!

MY PASSENGER REAR LIGHTS FLICKER OR DON'T WORK AT ALL. HAVE BEEN TOLD THEY HAVE BEEN REPLACED BEFORE! SHOULD BE A RECALL AS THEY ARE EXPENSIVE AND ALL LED

THE PASSENGER SIDE OUTER LED TAILLIGHT HAS FAILED NOW TWICE. QUITE EXPENSIVE TO REPLACE AS YOU HAVE TO BUY A WHOLE NEW ASSEMBLY VS JUST A NEW BULB. *TR

Mileage: 105,000

L E D MODULE FOR THE REAR BRAKE LIGHTS STAYS ON ALL THE TIME, BRIGHT. *TR

Mileage: 60,000

I BOUGHT THIS CAR USED AS I AM 72 AND CAN'T AFFORD A NEW ONE. I JUST FOUND OUT THE TAIL LIGHT IS OUT AND CALLED THE DEALER AND THEY SAID IT WOULD COST $1200.00 TO REPAIR. IS FORD JOKING WITH THIS KIND OF LIGHT. I GUESS I'LL JUST TAKE TICKETS WHEN I'M STOPPED.

Mileage: 40,000

LEFT REAR BRAKE LIGHT. IT WORKS PART OF THE TIME AND THEN IT DOES NOT WORK. STOPPED SEVERAL TIMES FOR IT NOT WORKING, THEN IT WOULD START. NOT THE ENTIRE BRAKE LIGHT IS OUT. PART OF IT STILL LIGHTS UP. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE CAR USED ABOUT 4 YEARS AGO.

Mileage: 100,000

WHEN DRIVING IN MOTION PASSENGER REAR BRAKE LIGHT IS ON AT NIGHT AT ALL TIMES....GOT PULLED OVER AND TICKETED. WHEN HOME I COULD NOT RECREATE THE EVENT AT SEVERAL ATTEMPTS TO BRAKE BOTH FORWARD AND BACKWARD WITH THE HEADLIGHTS TURNED ON. CAR HAS ONLY 29,000 MILES ON IT.

Mileage: 29,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED BILL COLLINS FORD LINCOLN OF LOUISVILLE (502-459-9550, 4220 BARDSTOWN RD, LOUISVILLE, KY 40218) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATES THAT THE AIR BAGS HAVE NOW BEEN REPAIRED. CONSUMER SAYS THAT NOW THE REAR TAIL LIGHTS HAVE BEEN GOING OUT OFTEN. VEHICLE HAS BEEN REPAIRED EACH TIME UNDER WARRANTY, BUT CONSUMER IS WORRIED ABOUT IF SHE WILL HAVE TO START PAYING FOR THEM WHEN THE WARRANTY EXPIRES. *DL

REAR TAIL LIGHT FAILURE. WHEN HEADLIGHTS ARE ON TAIL LIGHT DOES NOT COME ON WHEN BRAKE IS APPLIED..

Mileage: 85,000

REAR BRAKE LIGHTS STAY ON WHEN HEADLIGHTS ARE ON. REAR TAIL LIGHT ASSEMBLY MUST BE REPLACED. VERY COMMON PROBLEM APPARENTLY.

Mileage: 65,000

WHEN MY HEADLIGHTS ARE ON, THE RIGHT BRAKE LIGHTS ARE CONSTANTLY ILLUMINATED

THIS IS THE 2ND $400 REAR TAIL LIGHT I'VE PUT ON THIS CAR. IT HAS LED LAMPS AND THE WHOLE LIGHT HAS TO BE REPLACED. WORKS FINE WITHOUT HEADLAMPS ON AND NOT WHEN THEY ARE OFF. THIS CAN RESULT IN GETTING REAR ENDED!!!!! FORD SHOULD STEP UP AND RECALL THIS. HUNDREDS OF COMPLAINTS ON INTERNET. AND A 9.5 OUT OF 10 ON NHTSA. REPLACING A $2 BULB WITH A $400 LED IS DUMB.

Mileage: 85,000

MY 2010 MERCURY MILAN PREMIER IS HAVING THE SAME LIGHTING PROBLEMS THAT I HAVE BEEN READING ABOUT. THE TAIL LIGHT LED'S ARE GOING OUT ONE BY ONE. MY SON THE POLICE OFFICER JUST POINTED THIS OUT TO ME. HE NOTICED THIS AFTER FOLLOWING ME HOME THE OTHER NIGHT. I AM READING THAT THIS IS AN EXPENSIVE REPAIR. IT IS THE LEFT TAIL LIGHT NOW, BUT I GUESS THE RIGHT WILL EVENTUALLY GO TOO. I ALSO HAD TO HAVE BOTH OF THE FRONT HEAD LIGHTS REPAIRED. MY LOCAL MECHANIC WAS ABLE TO DO THIS FOR ME AT A FAIRLY REASONABLE COST. AFTER I HAD TO HAVE THE EXPENSIVE LAMP BULBS REPLACED SEVERAL TIMES. A RECALL ON THE REAR LIGHTS WOULD BE GREATLY APPRECIATED.

Mileage: 89,995

WHEN MY HEADLIGHTS ARE ON, THE BRAKE LIGHTS ARE CONSTANTLY ILLUMINATED. I READ THIS IS A COMMON PROBLEM WITH THE 2010'S. THERE NEEDS TO BE A RECALL

Mileage: 50,000

GOT A TICKET FOR DRIVER SIDE BRAKE LIGHT BEING OUT. NEXT DAY FOUND OUT BRAKE LIGHT IS $300 THAT IS INSANE THIS IS NOT A HIGH END VEHICLE. AN LED LIGHT IS THE CHEAPEST LIGHT EVER INVENTED. IF FORD DOESN'T MAKE THIS A RECALL I WILL NEVER PURCHASE ANOTHER FORD PRODUCT AGAIN .....TOTAL RIPOFF!

Mileage: 109,000

TAIL LIGHT RECALL. LED LIGHTS HAVE A SHORT AND LEFT TAIL LIGHT REMAIN ILLUMINATED AS IF APPLYING THE BRAKE

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE REAR LED TAIL LIGHT REMAINED ILLUMINATED WHILE THE BRAKE PEDAL WAS NOT DEPRESSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. UPDATED 11/19/15*LJ

Mileage: 65,000

PASSENGER SIDE BRAKE LIGHT WENT OUT COMPLETELY WITHOUT WARNING. THE REPLACEMENT LED ASSEMBLY COSTS UPWARDS OF $400 TO REPLACE. LED BULBS SHOULD HAVE A LIFE SPAN OF >10 YEARS. SEVERAL OTHER COMPLAINTS FILED WITH THE NHTSA LEAD ME TO BELIEVE THAT THIS IS THE RESULT OF A FAULTY PART.

Mileage: 65,000

ALL 4 LED TAIL LIGHT UNITS FAILED. 1 EACH LEFT AND RIGHT BODY. 1 EACH LEFT & RIGHT TRUNK LID. *TR

Mileage: 57,203

THE TAIL LIGHT ASSEMBLY BURNED OUT AFTER AN UNUSUALLY SHORT PERIOD OF TIME, THEY ARE LED TYPE AND LASTED ONLY 5 YEARS. LED'S WITH THIS SHORT LIFE SPAN SHOULD BE CONSIDERED DEFECTIVE AS THERE ARE NUMEROUS INCIDENTS BEING REPORTED ABOUT THIS PROBLEM. *TR

Mileage: 56,500

LED TAIL/STOP LIGHT FAILS; FORD GARAGE SAYS THIS IS A COMMON PROBLEM WITH THIS CAR AND PART; THIS IS A REAL SAFETY ISSUE THAT FORD REFUSES TO FIX UNDER EXTENDED WARRANTY; REPAIR NOT POSSIBLE; ONLY REPLACEMENT OF ASSEMBLY AT A COST OF ~$400 EACH. *TR

Mileage: 50,000

I PURCHASED MY 2010 MERCURY MILAN USED ON AUGUST 30, 2012 WITH 987 MILES. APPROXIMATELY IN JUNE, 2013 THE CAR'S RIGHT REAR TAIL LAMP WENT COMPLETELY OUT AND I HAD A NEW TAIL LAMP INSTALLED FOR $408 + LABOR. IN NOVEMBER, 2013 THE CAR'S LEFT REAR TAIL LAMP WENT COMPLETELY AND I HAD A NEW TAIL LAMP INSTALLED FOR $408 + LABOR. NOW, MARCH 6, 2015 THE RIGHT REAR TAIL LAMP HAS GONE OUT AND I CANNOT AFFORD TO KEEP ON PAYING THESE EXPENSES WHEN I NOW KNOW THAT THIS IS A FORD PROBLEM AND DUE TO POOR ENGINEERING OF THE LIGHT ASSEMBLY AND BECAUSE IT HAS NOT BEEN RE-ENGINEERED TO CORRECT THE PROBLEM, THIS WILL BE A RECURRING PROBLEM FOR THE LIFE OF THE CAR. I RUN THE CHANCE OF BEING STOPPED BY THE POLICE FOR AN UNSAFE VEHICLE. *TR

Mileage: 4,329

APPROXIMATELY 25% OF THE REAR PASSENGER-SIDE BRAKE LIGHTS ON MY CAR PERMANENTLY WENT OUT WHEN I FIRST DISCOVERED THIS PROBLEM IN JULY 2014. DURING THE FOLLOWING MONTH, ADDITIONAL LED LIGHTS IN THE REAR LIGHT ASSEMBLY FAILED UNTIL, FINALLY, NONE OF THEM WOULD LIGHT UP. THIS WAS OUTRAGEOUS IN THAT MY CAR, BOUGHT BRAND NEW IN AUGUST 2009 AND CONSISTENTLY HOUSED IN A GARAGE, WAS FEWER THAN 5 YEARS OLD AND HAD YET TO REACH THE 30,000-MILE MARK. A LICENSED PENNSYLVANIA CAR INSPECTION STATION REPRESENTATIVE TOLD ME THAT MY CAR WOULD NOT PASS ITS SAFETY INSPECTION UNLESS THE REAR BRAKE LIGHT ASSEMBLY WAS REPLACED. CONSEQUENTLY, I WAS FORCED TO DO SO; THE BILL CAME TO $445 FOR ITS REPLACEMENT. BECAUSE THE LIGHT ASSEMBLY CONSISTS OF LED LIGHTS, THE ENTIRE ASSEMBLY SHOULD HAVE LASTED FOR THE LIFE OF THE AUTOMOBILE, IN MY OPINION. OBVIOUSLY, THIS IS A GLARING SAFETY DEFECT SINCE ITS MALFUNCTION ALONE RESULTS IN A FAILURE TO PASS AN ANNUAL PENNSYLVANIA AUTOMOBILE SAFETY INSPECTION. NOT TO MENTION THAT ITS REPLACEMENT COST IS ASTONISHING. I FEEL STRONGLY THAT FORD MOTOR COMPANY SHOULD ADDRESS THIS SITUATION SINCE OTHER MERCURY MILAN OWNERS, AS WELL AS OWNERS OF ITS TWINS -- THE FORD FUSION AND THE LINCOLN MKZ -- HAVE REPORTED ON THIS DATABASE NEARLY IDENTICAL SAFETY FAILURES. OWNERS OF THESE VEHICLES SHOULD BE COMPENSATED FOR A SAFETY PROBLEM THAT IS REPEATEDLY REPORTED ON THIS WEBSITE. FORD CERTAINLY CAN NO LONGER VALIDLY CLAIM THAT IT IS UNAWARE OF THIS SAFETY DEFECT; IT SHOULD ISSUE A RECALL ON ITS OWN AND FIX THIS DESIGN PROBLEM IMMEDIATELY. *TR

Mileage: 28,265

THE DRIVER'S SIDE BREAK LIGHT IS HYDERACTIVE WHEN MY HEADLIGHTS ARE ON. WHEN THE HEADLIGHTS ARE OFF THE BREAK LIGHT WORKS FINE. THIS SEEMS TO BE A POPULAR ISSUE WITH MANY MERCURY MILIANS. THE PART WAS 377.00 TO REPLACE IT AND I HAVE NO HAD THE CAR A FULL YEAR. ALSO MY DRIVER'S SIDE ACTUATOR IN MY HEADLIGHT WENT AS WELL. MY FIRST CAR PURCHASED EVER AND IT WAS FORD AND I HAVE HAD NOTHING BUT ISSUE WITH THE CAR. DISAPPOINTING. *JS

Mileage: 48,364

THE DRIVER SIDE OUTER TAIL LIGHT IS PARTIALLY OUT. THE OUTER 2 SEGMENTS STILL LIGHT UP, BUT THE INNER 5 ARE OUT. IF YOU TAP THE LIGHT IT FLICKS ON FOR A SECOND ON THEN GOES OUT AGAIN. THE LIGHTS DO NOT ILLUMINATE WHEN THE BRAKE IS PRESSED EITHER. *JS

Mileage: 21,000

I WAS ISSUED A WARNING BY LOCAL POLICE THAT MY LEFT REAR TAILLIGHT WAS NOT WORKING. THIS IS AN LED ARRAY THAT HAS BEEN REPLACED ONCE BEFORE. ON INVESTIGATION, I OBSERVED THAT THE TAILLIGHT ONLY WORKS INTERMITTENTLY, AND WILL FLICKER ON AND OFF WHEN THE HEADLIGHTS ARE ON. FURTHER, THERE IS NO BRIGHTNESS DIFFERENCE BETWEEN BRAKING AND NON BRAKING INTENSITY. *TR

Mileage: 25,000

TAIL LIGHTS STAY ILLUMINATED BRIGHT WHENEVER THE HEAD/PARKING LIGHTS ARE ON. HAVE BEEN TOLD THIS NUMEROUS TIMES EVEN BY TENN HIGHWAY PATROL. TOOK IT MTN VIEW FORD, MY REGULAR DEALER WHO REPLACED THE BRAKE LIGHT SWITCH UNDER PREMIUMCARE FOR THE $100 DEDUCTIBLE. THEN THEY TOLD ME THAT I NEEDED TO REPLACE BOTH OF MY TAIL LIGHTS WHICH IS $375 EACH PLUS LABOR DUE TO THE FACT THAT THEY WERE LED LIGHTS AND COULD NOT BE REPAIRED. THIS VERY DISHEARTENING SINCE I SEE THAT THIS IS EVIDENTLY A COMMON PROBLEM WITH THESE VEHICLES AND IS NOT COVERED UNDER THE EXTENDED WARRANTY. I GUESS FORD KNEW THAT THERE WOULD BE A PROBLEM WITH THE LIGHTS AND EXCLUDED IT. I NEED THE NHTSA TO HAVE A RECALL ISSUED SO FORD WILL ADMIT THEIR PROBLEM AND MAKE IT RIGHT FOR THEIR CONSUMERS. THE APPROXIMATELY $1000 DOLLARS TO REPAIR THIS IS UNREASONABLE WHEN A SIMPLE BULB CHANGE COULD HAVE RESOLVED THE PROBLEM. YES, I DID HAVE A THROTTLE BODY PROBLEM WHICH WAS REPAIRED UNDER MY WARRANTY BEFORE THE RECALL AND WHEN THE RECALL WAS ISSUED MTN VIEW FORD SENT ME A CHECK FOR MY $100 DEDUCTIBLE. I WONDER WHAT WILL GO WRONG NEXT. THE ONLY INJURY OR FATALITY DUE TO THIS IS MAY WALLET. *TR

Mileage: 50,000

WHEN THE HEADLIGHTS ARE ON THE REAR DRIVER'S SIDE TAIL LIGHT DOES NOT LIGHT AS BRIGHTLY AS THE PASSENGER SIDE. I HAVE HAD SEVERAL PEOPLE BRING THIS TO MY ATTENTION BEGINNING IN APPROXIMATELY SEPT 2014. MY SISTER IN LAW FOLLOWED ME ONE NIGHT AND IT DROVE HER ABSOLUTELY CRAZY. I HAVE HAD MANY PEOPLE EXPRESS CONCERNS THAT I MAY GET STOPPED FOR THIS. I INQUIRED YESTERDAY AT THE FORD DEALER ABOUT GETTING THIS FIXED AND WAS TOLD THAT THE WHOLE UNIT NEEDS TO BE REPLACED BECAUSE THEY ARE LED LIGHTS. APPROXIMATE COST IS $410 PLUS TAX. I SINCE HAVE LOOKED ON LINE TO INQUIRE ABOUT REPLACING IT MYSELF AND FOUND THAT THIS IS A COMMON PROBLEM FOR MERCURY MILANS AND FORD FUSIONS. *TR

Mileage: 40,600

IT FIRST STARTED WITH THE PASSENGER REAR TAIL LIGHT. THE LED BRAKELIGHT FAILED, LED LIGHTS ARE KNOWN TO LAST FOR 20+ YEARS AND THESE LASTED ABOUT FOUR. AFTER THAT A BULB WENT OUT, WHEN THE BULB WAS REPLACED IT STILL DIDN'T RESOLVE THE ISSUE. THERE ARE TWO COMPONENTS TO THE TAIL LIGHT, AN INNER LIGHT ATTACHED TO THE REAR TRUNK AND A OUTER LIGHT ON THE ACTUAL REAR BODY. FIRST, THE INNER PASSENGER WENT OUT, THEN THE INNER DRIVER'S AND THEN THE OUTSIDE PASSENGER. NOW FINALLY, THE OUTSIDE DRIVER'S SIDE HAS STARTED FLICKERING. DOING MINOR GOOGLE SEARCHES IMMEDIATELY RETURNS RESULTS WITH OTHER VEHICLES HAVING THE SAME PROBLEM. *TR

Mileage: 17,281

WHEN TURNING ON THE HEADLIGHTS, THE LEFT AND RIGHT REAR TAIL LIGHT ILLUMINATE AS IF YOU ARE BRAKING. THEY REMAIN ON WITH NO DISCERNIBLE DIFFERENCE BETWEEN NON BRAKING AND BRAKING ACTIONS. THIS CAN LEAD TO A POTENTIAL SAFETY HAZARD AND THE POTENTIAL TO BE REAR ENDED. THE TAIL LIGHT ASSEMBLY IN THESE MODELS IS FAULTY AND NEEDS TO BE ADDRESSED. FORD DOES NOT SEEM WILLING TO HELP WITH THIS MATTER. *TR

Mileage: 17,711

AT APPROXIMATELY 9:00PM I WAS PULLED OVER BY A POLICE OFFICER WHO ADVISED ME THAT MY PASSENGER SIDE BRAKE LIGHT WAS NOT WORKING AND IN FACT WAS STAYING ON ALL THE TIME. AFTER RESEARCHING THIS PROBLEM I HAVE FOUND THAT MANY, MANY OWNERS HAVE THIS SAME ISSUE YET FORD/MERCURY HAS NOT RECALLED THE AFFECTED PART. OBVIOUSLY THIS IS A POTENTIAL HAZARD AS DRIVERS BEHIND ME MAY BE CONFUSED WHEN LOOKING AT MY BRAKE LIGHTS BUT NOT SEEING A CHANGE. ALSO, I ASSUME THAT THIS WILL AFFECT MY VEHICLE PASSING INSPECTION IN MY STATE. APPARENTLY THIS PART COSTS OVER $400.00 TO REPLACE AND MANY PEOPLE CANNOT AFFORD THIS EXPENDITURE. *TR

Mileage: 63,000

DRIVER SIDE TAIL LAMP ASSEMBLY IS NOT FUNCTIONAL SEEMS THE LED PORTION OF THE TAILLIGHT ASSEMBLY NEEDS TO BE REPLACED AT A COST OF $400-500 FROM THE DEALER. THIS IS THE SECOND TAILLIGHT IN THE 2 YEARS OF OWNERSHIP THAT IT HAS HAD TO BE REPLACED. VERY POOR DESIGN AND SAFETY CONCERN OF MINE SINCE THIS IS NO LONGER A $2.00 BULB REPLACEMENT BUT AN ENTIRE TAILLIGHT ASSEMBLY. *TR

Mileage: 51,425

SOMEONE NOTICED MY REAR PASSENGER TAIL LIGHT ON MY 2010 MERCURY MILAN WAS ABNORMALLY BRIGHT AND THAT BRAKE LIGHT DID NOT WORK. SO I INVESTIGATE AND FIND THAT I HAVE TO REPLACE THE WHOLE ASSEMBLY INSTEAD OF JUST A BULB. OMG. I HAVE BEEN A LOYAL FORD OWNER SINCE 1985. THE COST TO REPLACE IS OVER $600? UNBELIEVABLE. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED. *TR

Mileage: 104,000

RIGHT REAR BRAKE LIGHT INOPERABLE AND NONE REPAIRABLE.THE ASSEMBLY IS NOT REPAIRABLE AND IS VERY EXPENSIVE TO REPLACE ($300 TO $400 ).FORD SHOULD MAKE THE ASSEMBLY SERVICEABLE OR AFFORDABLE.FAILURE IS VERY PREMATURE AND SHOULD BE RECALLED. *TR

Mileage: 53,156

I HAVE HAD TO REPLACE BOTH BRAKE LIGHTS ON MY 2010 MILAN. NOW THAT THEY ARE LED WITH A COMPUTER THE COST IS $400 A PIECE. NOT A GOOD THING. *TR

Mileage: 48,046

I HAVE A 2010 MERCURY MILAN. THE MILAN IS EQUIPPED WITH LED TAIL AND BRAKE LIGHTS, UNLIKE IT'S SIBLING, THE FORD FUSION. RECENTLY, I DISCOVERED AFTER BEING PULLED OVER BY THE POLICE THAT THE BRAKE LIGHTS WERE NOT OPERATING. I WENT TO THE DEALER'S SERVICE DEPARTMENT, ONLY TO DISCOVER THAT THE TAIL LIGHT/BRAKE LIGHT/TURN SIGNAL ASSEMBLY IS ONE SEALED, UNSERVICEABLE UNIT. THERE WAS NO WARNING AND LEDS DO NOT BURN OUT THIS QUICKLY. TO ADD INSULT TO INJURY, FORD WILL NOT COVER THIS UNDER THEIR PREMUIMCARE ESP WARRANTY, BECAUSE THEY CONSIDER IT A CONSUMABLE OBJECT LIKE TIRES. SO ON TOP OF ALMOST GETTING KILLED BY BEING REAR-ENDED IN A COLLISION, I GOT THE PRIVILEGE OF PAYING $1000.00 TO REPLACE BOTH SEALED ASSEMBLIES. THIS IS A COMMON FAILURE IN THESE VEHICLES AND A HAZARD ON THE ROAD WHICH OCCURS WITHOUT WARNING. PLEASE RECALL THESE VEHICLES AND MAKE FORD FIX THIS DANGEROUS ISSUE. THANK YOU, *TR

Mileage: 41,800

ON 12/5/2014, I NOTICED THAT THE PASSENGER SIDE TAIL LIGHT WAS DIMMER THAN THE DRIVER'S SIDE TAIL LIGHT AND THE BRAKE LIGHT DID NOT BRIGHTEN WHEN THE BRAKES WERE APPLIED. THE DEALER INDICATED THAT THE WHOLE TAIL LIGHT ASSEMBLY WOULD NEED TO BE REPLACED AT AN ESTIMATED COST OF BETWEEN $400-500 SINCE THIS IS AN LED INTEGRATED SYSTEM. FROM AN INTERNET SEARCH AND THE NHTSA COMPLAINTS, IT SEEM THAT THIS IS AN ISSUE THAT IS OCCURRING AT LOW MILEAGES. I CANNOT AFFORD TO REPLACE THE TAIL LIGHT ASSEMBLY AND WILL THEREFORE CONTINUE TO DRIVE THE VEHICLE AS IS. I'M SURE THERE MANY PEOPLE WHO HAVE THIS ISSUE THAT CANNOT AFFORD TO REPLACE THE TAIL LIGHT ASSEMBLY. IN SOME CASES, BOTH THE DRIVER'S SIDE AND PASSENGER SIDE TAIL LIGHTS/BRAKE LIGHTS HAVE FAILED AT LOW MILEAGES, WHICH MIGHT COST UP TO $1000 TO RESOLVE THIS ISSUE. IN COLORADO, WE DO NOT HAVE AN INSPECTION PROGRAM, SO THIS ISSUE WOULD NOT KEEP DRIVERS FROM DRIVING THEIR CARS IN AN UNSAFE CONDITION. I'M AFRAID IT WILL TAKE A FATALITY AND A LAWSUIT TO ELEVATE THIS ISSUE TO THE POINT WHERE FORD WILL ADDRESS THIS ISSUE. *TR

Mileage: 53,100

THE INITIAL INCIDENT IN NOVEMBER, 2013 WAS THE FAILURE OF THE PASSENGER SIDE REAR LED TAIL LIGHT ASSEMBLY. THIS RESULTED IN THE BRAKE LIGHTS NOT OPERATING WHEN THE BRAKES WERE DEPRESSED. A POLICE OFFICER STOPPED THE CAR FOR A WARNING DUE TO THE BRAKE LIGHT FAILURE. MILEAGE ON THE CAR AT THE TIME WAS 12,700 MILES. DUE TO THE SAFETY HAZARD THE REPAIR WAS NEEDED. THE ENTIRE ASSEMBLY, NOT JUST A SINGLE BULB NEEDED TO BE REPLACED. APPROXIMATELY 10 MONTHS LATER IN SEPTEMBER, 2014 THE DRIVER SIDE REAR LED TAIL LIGHT IS NOW MALFUNCTIONING IN THE SAME WAY. BRAKE LIGHTS ARE AGAIN FLICKERING AND NOT WORKING WHEN THE BRAKES ARE DEPRESSED. MILEAGE ON THE CAR AT THE TIME OF THIS NEXT FAILURE WAS 16,100 MILES. THE DEALER QUOTED PRICE TO REPAIR IS OVER $450! THIS CAR IS GARAGE KEPT, WELL MAINTAINED AND HAS NOT BEEN IN INVOLVED IN ANY ACCIDENTS. FORD SHOULD FIX THIS DEFECT UNDER A SAFETY RECALL FREE OF CHARGE TO CUSTOMERS! *TR

Mileage: 12,707

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE REAR PASSENGER SIDE BRAKE LIGHT FAILED TO WORK. THE VEHICLE WAS UNDER WARRANTY AND WAS TAKEN TO THE DEALER WHO STATED THAT THE REAR LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE WARRANTY COVERED THE REPAIRS, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. MAILED OUT 01/13/15*LJ UPDATED 02/02/15*LJ

Mileage: 67,000

THE REAR PASSENGER SIDE TAIL LIGHT HAS BURNT OUT. THE TAIL LIGHT IS LED AND THEREFORE THE ENTIRE TAIL LIGHT ASSEMBLY MUST BE REPLACED. THE COST FROM FORD DEALERSHIP IS $428 FOR ONLY THE PART NOT INCLUDING LABOR. I HAVE RESEARCED SEVERAL SITES, AND FIND THIS TO BE A COMMON PROBLEM FOR THIS MAKE AND MODEL OF VEHICLE. LIGHTING IS A SAFETY ISSUE AND FORD SHOULD BACK UP THEIR ENGINEERING FLAW. *JS

Mileage: 80,000

WE WERE INFORMED BY A INDIVIDUAL IN A PASSING CAR THAT OUR BRAKE LIGHTS WERE NOT FUNCTIONING PROPERLY ONE EVENING. WE TOOK THE CAR TO A DEALER TO GET THE OIL CHANGED AND EXTERIOR BRAKE LIGHTING ISSUE RESOLVED. WE WERE TOLD THAT THE BRAKE LIGHTS NEEDED TO BE REPLACE AND BECAUSE IT WAS PART OF AN ASSEMBLY, THE TOTAL CHARGE WOULD BE $1281.87 WHICH INCLUDED AN OIL CHANGE AND DIAGNOSIS. I FELT I HAD NO CHOICE BUT TO REPLACE THE LIGHTS RATHER THAN ENDANGER US OR SOME OTHER INDIVIDUAL(S) ON THE ROAD. I CALLED FORD AND RECEIVED A CASE # BUT AS OF 11/21/14 I HAVE HEARD NO RESPONSE. GOING TO THIS SITE THERE IS 89 OUT OF 438 COMPLAINTS ABOUT THIS SAME ISSUE. I DO NOT BELIEVE THAT THESE LED LIGHTS SHOULD GO OUT THIS QUICK NOR THAT IF NEEDED TO BE REPLACED, SHOULD REQUIRE THE WHOLE BRAKE ASSEMBLY TO BE REPLACED. THIS IS A ENGINEERING DESIGN FAILURE. FORD CLAIMS "QUALITY IS JOB ONE. THIS IS NOT THE CASE WITH THIS ISSUE. I BELIEVE THE NHTSA NEEDS TO ADDRESS THIS AND ISSUE A RECALL. *TR

Mileage: 77,892

I RECENTLY PURCHASED THIS "CERTIFIED" MERCURY MILAN ON 10/25/14. I HAVE ONLY HAD IT FOR LESS THAN 3 WKS AND THE RIGHT BRAKE LIGHT WENT OUT. I ONLY KNEW THIS BECAUSE I WAS PULLED OVER BY OUR LOCAL POLICE DEPT. AND WAS GIVEN A WARNING. I TRIED TO FIND THIS IN THE LOCAL AUTO STORE AND FOUND OUT IT NEEDED TO BE PURCHASED BY THE DEALER. I THEN CONTACTED THE DEALER AND WAS TOLD TO BRING IT IN. I WAS TOLD A TICKET WOULD BE CREATED AND GIVEN TO SALES AND I WOULD BE CALLED THE NEXT DAY. SINCE THE VEHICLE WAS STILL "NEW" TO ME I THOUGHT IT WOULD BE COVERED UNDER MY WARRANTY. I WAITED 2 DAYS AND NO RESPONSE. MY SPOUSE WENT INTO THE DEALER AND WAS TOLD THAT THE BRAKE LIGHT ASSEMBLY WAS NOT COVERED BY THE WARRANTY AND THAT THE COST TO US WOULD BE $500. I FEEL THAT THIS IS A MAJOR SAFETY HAZARD THAT MANY CONSUMERS CANNOT AFFORD AND MANY ACCIDENTS WILL BE CAUSED. I DO NOT EVEN FEEL SAFE DRIVING MY GRANDCHILD IN THIS VEHICLE FOR FEAR OF HIM BEING INJURED IF I GET REAR ENDED. I FEEL DO TO THIS BEING A SAFETY CONCERN THAT FORD WOULD DO A RECALL AFTER HAVING SO MANY COMPLAINTS ABOUT IT. I HAVE CALLED FORD MOTOR CO. @ 800-392-3673 TO VOICE MY CONCERN. THE MORE THAT CALL MAYBE SOMETHING WILL BE DONE BEFORE AN INNOCENT PERSON LOSES THEIR LIFE BECAUSE OF A FAULTY SYSTEM THAT THIS COMPANY IS VERY AWARE OF.. *TR

Mileage: 65,600

NOTICED RIGHT REAR BRAKE LIGHT LIT WHEN HEADLIGHTS ARE ON AND BRAKES NOT APPLIED. HEADLIGHTS OFF, NO PROBLEM NOTICED. THIS SEEMS TO BE A COMMON PROBLEM WITH FORD / MERCURY LED TAIL LIGHTS. IF REAR LED LIGHTS NEED TO BE REPLACED FORD MOTOR COMPANY SHOULD PUT A 7 YEAR / 70K MILE GUARANTEE ON THE HIGH DOLLAR REPLACEMENT LIGHTS. WHO MAKES THESE FOR FORD ? *TR

Mileage: 47,500

NOTICED LED TAILLIGHT BEGINNING TO GO OUT PASSENGER SIDE. INDIVIDUAL LEDS UNABLE FOR REPLACEMENT BUT FULL TAILLIGHT NEEDS TO BE REPLACED AT A COST OF $284. DUE TO COST OF REPLACEMENT, I FEEL THE TAILLIGHTS SHOULD LAST LONGER THAN FOUR YEARS OR 60,000 MILES. THE PART IS UNCOMMON AND NOT STOCKED IN ANY PART STORES HERE, CITY OF 70,000. I WORK ON THE ROAD SO THAT MAKES FINDING TIME FOR A DEALERSHIP REPAIR NEAR IMPOSSIBLE. I AM NOW DRIVING WITH A DIM TAILLIGHT WHILE I TRY TO FIND ONE ONLINE AND AWAIT SHIPMENT FOR A DIY. *TR

Mileage: 58,600

DEFECTIVE LEFT REAR TAIL LIGHT ASSEMBLY. DEALER INFORMED ME OF PROBLEM AND IS CURRENTLY REPLACING THE ASSEMBLY. COST AROUND 400 HUNDRED DOLLARS. ONE OF CONCERNS IS WHY DIDN'T THE SAFETY SYSTEM IN THIS VEHICLE ALERT ME THAT I HAD A TAIL LIGHT OUT. MY FORD FUSION IDENTIFIES WHEN A LIGHT IS NOT WORKING AND ITS 4 YEARS OLDER. *TR

Mileage: 59,990

LEFT REAR TAILLIGHT DOES NOT ILLUMINATE ON DEPRESSION OF THE BRAKE PEDAL. RIGHT REAR TAILLIGHT FLICKERS BUT FULLY ILLUMINATES ON DEPRESSION OF THE BRAKE PEDAL. AS THE LIGHTS ARE LED AND ENCASED IN A HOUSING, THE REPLACEMENT COST APPROACHES $400 PER UNIT. *TR

Mileage: 97,500

RIGHT REAR TAIL LAMP / BRAKE LIGHT ASSEMBLY INOP AGAIN. THIS IS MY 3 ASSEMBLY THAT HAS FAILED IN 15 MONTHS. IT IS AN LED ASSEMBLY, IT COSTS $375.00 FOR THE PART. YOU CAN'T REPLACE A BULB. THIS SHOULD BE COVERED UNDER A SAFETY RECALL. *TR

Mileage: 62,700

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THE BRAKE LIGHTS FAILED TO ILLUMINATE ACCORDINGLY WHENEVER ADDITIONAL EXTERIOR LIGHTS WERE ILLUMINATED. THE DEALER DIAGNOSED THAT BOTH OF THE TAIL LIGHTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.

Mileage: 83,000

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THE BRAKE LIGHTS FAILED TO ILLUMINATE ACCORDINGLY WHENEVER ADDITIONAL EXTERIOR LIGHTS WERE ILLUMINATED. THE DEALER DIAGNOSED THAT BOTH OF THE TAIL LIGHTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.

Mileage: 83,000

IT HAS BEEN THREE WEEKS SINCE I PURCHASED A 2010 MERCURY MILAN WITH 41,000 MILES BUT LAST NIGHT I DISCOVERED BOTH REAR BRAKE LIGHT ILLUMINATED WITH THE HEADLIGHTS ON. MY PROFESSION IS IN THE SAFETY FIELD WHICH LEADS ME TO SAY THAT IF THIS VEHICLE WAS ON MY JOB SITE IT WOULD BE TAGGED OUT OF SERVICE DUE TO IMPROPER SAFETY EQUIPMENT. I HAVE HAD ISSUES WITH FORD MOTOR COMPANY IN THE PAST AND EVEN THOUGH I DO LIKE THEIR PRODUCTS THEY HAVE TO TAKE RESPONSIBILITY AND BE ACCOUNTABLE FOR WHAT THEY SELL TO INDIVIDUALS. THERE SHOULD BE A RECALL FOR THIS SAFETY EQUIPMENT. I WILL NOT ALLOW MY FAMILY TO OPERATE THIS VEHICLE IN IT'S PRESENT CONDITION. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHEN THE HEADLIGHTS WERE ENGAGED, THE DRIVER'S SIDE BRAKE LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED THE DRIVER'S SIDE BRAKE LIGHT. HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR HANDLE FRACTURED. THE CONTACT MENTIONED THAT IN ORDER TO EXIT THE VEHICLE HE HAD TO USE THE EXTERIOR DOOR HANDLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

THE LEFT REAR OUTER BRAKE LIGHT ASSEMBLY LED LIGHTS HAVE FAILED. I EXPECTED TO BE ABLE TO PICK UP A REPLACEMENT AT THE LOCAL AUTO PARTS DEALERSHIP. I FOUND OUT THAT I HAD TO GET THE PART FROM MY FORD DEALER. I CAN NOT SIMPLY REPLACE THE LED ASSEMBLY. IT WILL COST NEARLY $400.00 FOR ME TO PURCHASE A NEW BRAKE LIGHT ASSEMBLY. THIS IS A RIDICULOUSLY HIGH PRICE TO PAY FOR THE REPLACEMENT OF A BRAKE LIGHT. I FEAR THE HIGH COST WILL CAUSE MANY MILAN DRIVERS TO CONTINUE TO DRIVE WITHOUT ADEQUATE LIGHTING ON THEIR VEHICLES. FORD SHOULD EITHER REPLACE THE PART FOR FREE, OR GREATLY REDUCE THE COST OF THE ASSEMBLY DUE TO THEIR DESIGN FAILURE. *TR

Mileage: 82,442

LED TAILLIGHTS ARE ON HIGH (AS IF BRAKE PEDAL IS DEPRESSED) AT ALL TIMES CAUSING OTHER VEHICLE DRIVERS TO NOT KNOW WHEN THE MILAN IS BRAKING. FORD DEALERSHIP STATES THAT THESE ARE DEFECTIVE LED BULBS ($400 REPLACEMENT COST) WHICH IS NOT COVERED BY THE WARRANTY. *TR

Mileage: 40,000

WE PURCHASED THIS VEHICLE NEW IN 2010. IN 2012 WE NOTICED FLICKERING IN LEFT REAR TAIL LIGHT ASSEMBLY, WHICH WAS INTERMITTENT, THIS OCCURRED AT APPROXIMATELY 40,000 MILES. IN OCTOBER 2014 AT APPROXIMATELY 83,000 MILES WE NOTICED THAT WHEN THE HEAD LIGHTS WERE TURNED ON THAT THE BRAKE LIGHTS STAYED ON CONSTANTLY EVEN WHEN THE BRAKES WERE NOT APPLIED. *TR

Mileage: 40,000

DRIVER SIDE REAR BRAKE LIGHT STAYING ILLUMINATED CONSTANTLY AS IF THE BRAKE IS PRESSED AND NEARLY CAUSED CRASH (I HAD TWO SMALL CHILDREN SITTING IN THE BACK OF MY MILAN), HAD THE VEHICLE BEHIND ME NOT WENT INTO THE DITCH A COLLISION WOULD HAVE BEEN INEVITABLE. PLEASE LOOK INTO THIS PROBLEM AS IT HAS THE POTENTIAL TO CAUSE BODILY HARM AND INJURY TO THE OCCUPANTS. I HAD NO IDEA THERE WAS A PROBLEM WITH CONSTANT ILLUMINATION UNTIL THIS POINT. UPON SCHEDULING AN APPOINTMENT AT THE FORD DEALERSHIP AND DOING A LITTLE RESEARCH I SEE THIS IS A FREQUENTLY REPORTED PROBLEM BUT NO RECALL HAS YET BEEN ISSUED NOR AN INVESTIGATION. ALSO SINCE LEARNING OF THIS PROBLEM THIS MORNING AND OBSERVING THE VEHICLE BRAKE LIGHTS THERE IS ALSO A FLICKER OF LIGHTS EVERY SO OFTEN. *TR

Mileage: 76,000

WHEN I WENT TO HAVE MY CAR INSPECTED, I WAS TOLD THAT WHEN THE LIGHTS ARE ON EITHER DURING THE DAY TIME OR NIGHT TIME, THEY ARE ALWAYS "BRAKE LIGHT" LIT. THEY ARE NEVER LIT LIKE REGULAR TAIL LIGHTS AND IT ALWAYS LOOKS LIKE MY BRAKES ARE ON. WHEN I TOOK THEM TO MY MECHANIC, I WAS TOLD I NEEDED BOTH TAIL LIGHT ASSEMBLIES. THE PLACE I GOT THE TAIL LIGHTS CHARGED ME $279.63 PER LIGHT, I HAD TO HAVE BOTH TAIL LIGHTS REPLACED, TOTAL COST TO ME, $559.26. THIS PROBLEM HAS BEEN SINCE 2012 AND I WAS NOT AWARE OF IT SINCE I AM NOT BEHIND THE CAR AND JUST NEEDED TO HAVE THE CAR INSPECTED. I NOTICED THAT THE DRIVER'S SIDE TAIL LIGHT ALWAYS LOOKED BRIGHTER, BUT I THOUGHT THAT BECAUSE IT WAS AN LED LIGHT, THAT WAS THE REASON FOR THE BRIGHTNESS. I COULD HAVE HAD A REAR-END COLLISION DUE TO THIS ISSUE. BECAUSE MY CAR IS NOT UNDER WARRANTY, I NEEDED TO HAVE THIS REPAIRED AT MY EXPENSE AND SINCE THE CAR IS ONLY 4 YEARS OLD, I DO NOT THINK IT SHOULD BE MY EXPENSE. PLUS TRYING TO GET THESE LIGHTS WAS VERY TIME CONSUMING EVEN FOR MY MECHANIC. THIS HAS BEEN A VERY FRUSTRATING SITUATION, ESPECIALLY SINCE THE CAR IS ONLY 4 YEARS OLD. *TR

RIGHT REAR BRAKE LIGHT STAYS ENGAGED CONSTANT, 100% LUMINOUS WHEN HEADLIGHTS ARE ON. DEALER REPLACED COMPLETE TAIL LAMP ASSEMBLY JANUARY 1, SERVICED FEBRUARY 2012 UNDER WARRANTY. MILEAGE 32141. NOW A SECOND TIME SAME PROBLEM WITH SAME RIGHT LAMP. NOT SURE HOW LONG IT HAS BEEN THAT WAY. I WAS NOTIFIED BY FAMILY MEMBER WHEN THEY WERE FOLLOWING ME HOME ONE EVENING. 70000 MILES. THESE LED LAMPS ARE EXPENSIVE, SEEMS AS IF LIGHTING HAS FAULTY PARTS ASSEMBLY MALFUNCTION INSTEAD OF A ROUTINE LIGHT REPLACEMENT. MULTIPLE COMPLAINTS LISTED HERE FOR SAME ISSUE. IS THERE A RECALL? I HAVE NOT RECEIVED ANYTHING FOR A RECALL. NOW HAS BECOME A SAFETY CONCERN. *TR

Mileage: 32,141

THE RIGHT PASSENGER TAIL LIGHT WENT OUT. THIS PART IS AN LED AND WAS $300 TO REPLACE. FORD SAID THIS WAS NO FAULT OF MY OWN. THERE WAS NO WARNING THAT THE LIGHT WAS OUT. *TR

Mileage: 55,000

THIS IS ANOTHER DOCUMENTATION OF MANY OTHER OWNERS WHOSE BRAKE LIGHTS ON A 2010 MERCURY MILAN WERE NOT FUNCTIONAL WITHOUT ANY KNOWLEDGE OF THE OWNER OR DRIVER, CAUSING POTENTIAL FOR ACCIDENTS. DURING DAYLIGHT HOURS OR WHEN THE HEADLIGHTS DO NOT COME ON AUTOMATICALLY, THE LEFT BRAKE LIGHT WORKS NORMALLY AND THE RIGHT BRAKE LIGHT IS SPORADIC, NOT WORKING ABUT 70+% OF THE TIME. WHEN THE HEADLIGHTS ARE ON THE LEFT BRAKE LIGHT IS BRIGHTER AS IF THE BRAKE WAS ON AND THE BRAKE LIGHT DOES NOT CHANGE INTENSITY. THE RIGHT BRAKE LIGHT DOES NOT GO ON BUT THE REAR LIGHT WORKS. THE CENTER BRAKE LIGHT ALWAYS WORKS REGARDLESS OF WHETHER THE HEADLIGHTS ARE ON OR NOT. THERE IS NO INDICATION ON THE DASHBOARD THAT ANY LIGHT IS MALFUNCTIONING. I ONLY DISCOVERED THIS BY FOLLOWING MY WIFE HOME AFTER WE HAD OUR DAUGHTER'S CAR IN FOR SERVICE. I SINCE FOLLOWED HER FOR ABOUT 20 MILES ON ANOTHER DAY TO CONFIRM THIS SITUATION. WE TOOK THE CAR TO THE DEALER WHO QUICKLY DIAGNOSED THE PROBLEM, FAULTY BRAKE LIGHT ASSEMBLIES AND TWO DAYS LATER, AND $847 PAYMENT THE PROBLEM WAS FIXED, FOR NOW. *TR

Mileage: 47,442

MY NEIGHBOR INFORMED ME THAT THE REAR BRAKE LIGHT IS OUT. IT IS NOT SAFE AND IT IS ILLEGAL TO DRIVE WITHOUT FULLY OPERATING BRAKE LIGHTS. THIS CAR ONLY HAS 30,000 MILES ON IT. FORD HAS TO REPLACE A COMPLETE REAR LAMP MODULE WHICH INCLUDES OTHER REAR LIGHTS THAT STILL WORK, TO THE TUNE OF $300 TO$400. MY BROTHER-IN-LAW HAS OWNED 50+ CARS OVER MANY YEARS AND HE SAID HE HAS NEVER HAD TO REPLACE A BRAKE LIGHT. FORD SHOULD BE REPLACING THESE DEFECTIVE LED BRAKE LIGHTS AS A TECHNICAL/SAFETY RECALL. *TR

Mileage: 36,000

WHEN HEADLIGHTS ARE ON RIGHT BRAKE LIGHT REMAINS ILLUMINATED AT ALL TIMES. REPLACED THE LIGHT AND SAME PROBLEM REMAINS. *TR

Mileage: 55,000

THE TAILLIGHT FIXTURE ON MY 2010 MERCURY MILAN IS NOW BAD AND FORD WANTS $400 TO REPLACE IT. IT IS AN LED FIXTURE AND SHOULD NOT HAVE BURNT OUT BY NOW. I CANNOT REPLACE THE BULB ON MY OWN, THE WHOLE FIXTURE MUST BE REPLACED. *TR

Mileage: 56,000

I PURCHASED THE CAR NEW IN AUGUST 2010. IN JUNE 2012 I NOTICED A PROBLEM WITH THE LEFT TAIL/BRAKE LIGHT. WHEN THE HEADLIGHTS WERE OFF, THE BRAKE LIGHTS WORKED PROPERLY WHEN THE BRAKE PEDAL WAS DEPRESSED. HOWEVER, WITH THE HEADLIGHTS ON, INSTEAD OF THE LEFT TAIL LIGHT BEING ON, THE BRIGHTER BRAKE LIGHT WAS ON ALL THE TIME. THIS COULD LEAD THE DRIVER BEHIND ME TO THINK I AM APPLYING MY BRAKES WHEN I AM NOT. THE REAR LAMPS ON THIS CAR ARE LED, NOT REGULAR BULBS. THE ONLY FIX IS TO REPLACED THE ENTIRE SEALED ASSEMBLY; THE CAR WAS STILL UNDER WARRANTY, SO THE DEALER REPLACED THE LAMP ASSEMBLY AT NO CHARGE. NOW, 2 YEARS LATER, I AM HAVING A SIMILAR PROBLEM WITH THE LAMP ASSEMBLY THAT WAS REPLACED. SINCE THE CAR IS NOW OUT OF WARRANTY, FORD WILL NOT DO ANYTHING ABOUT IT. I WOULD HAVE TO PURCHASE THE LAMP ASSEMBLY (WHICH MY RESEARCH SHOWS IS A DEALER-ONLY PART) FOR OVER $400. AND PRESUMABLY, WHEN IT FAILS AGAIN AFTER 2 YEARS, I GET TO SPEND ANOTHER $400 FOR ANOTHER ONE. SINCE MILANS ARE NO LONGER BEING MADE, WHAT WILL WE DO YEARS DOWN THE ROAD WHEN THIS PART IS NO LONGER AVAILABLE FROM ANYONE AT ANY PRICE? JUNK THE CAR BECAUSE THE REAR LIGHTS DON'T WORK PROPERLY? I HAVE RESEARCHED THIS, AND MANY MILAN OWNERS HAVE THE SAME PROBLEM. THIS IS CLEARLY A SAFETY ISSUE, AND IT IS OBVIOUS THAT THESE ASSEMBLIES ARE DEFECTIVE. I FEEL THAT FORD SHOULD REDESIGN THESE TO BE RELIABLE (OR ALTERNATIVELY, DESIGN A REPLACEMENT THAT USES STANDARD BULBS INSTEAD OF LEDS), THEN ISSUE A RECALL AND REPLACE THEM AT NO CHARGE FOR THE LIFE OF THE CAR. *TR

Mileage: 19,931

I PURCHASED THIS CAR USED FROM THE DEALER. AFTER ONLY TWO DAYS, I WAS TOLD MY BRAKE LIGHT IS OUT. WHILE THE VEHICLE WAS STILL UNDER WARRANTY, THE DEALER REPLACED THE RIGHT TAIL LIGHT ASSEMBLY. 9/17/14, THE BRAKE LIGHTS APPEAR TO WORK,UNTIL THE HEAD LIGHTS COME ON OR ARE TURNED ON. THE LEFT REAR BRAKE LIGHT DOES NOT COME ON AND THE RIGHT LIGHT STAYS ILLUMINATED, AS IF THE BRAKES ARE BEING APPLIED, WHEN THE HEAD LIGHTS ARE IN USE. I AM TOLD BY THE DEALER THE REAR BRAKE LIGHT ASSEMBLY AGAIN NEEDS REPLACED, BUT WILL COST $400.00. OBVIOUS DEFECT OR MALFUNCTION IN THE SAFETY FEATURE (BRAKE LIGHTS).

Mileage: 23,464

NOTICED LEFT OUTER TAILLIGHT FLICKERING IN JULY 2014. LIGHT FINALLY WENT OUT. ENTIRE ASSEMBLY WAS CHANGED ON 9/1914. ON 9/9/14 NOTICED THE SAME FLICKERING. LIGHT HAS NOT GONE OUT YET BUT IT IS ONLY A MATTER OF TIME. DEALER WANTS $114 JUST TO LOOK AT IT. THERE ARE A LOT OF COMPLAINTS WITH THIS MODEL. NEEDS RECALL. *TR

Mileage: 65,800

A FEW TIMES, PEOPLE DRIVING BEHIND ME HAVE BEEPED AT ME AND I DIDN'T KNOW WHY OTHER THAN MAYBE THEY WERE UPSET I WASN'T DRIVING FAST ENOUGH. THEN ABOUT TWO MONTHS AGO, A POLICE OFFICER PULLED ME OVER TO WARN ME MY TAIL LIGHT WAS NOT WORKING PROPERLY AND TO GET IT FIXED. THE OUTER(QUARTER PANEL) LED TAIL LIGHT ASSEMBLY IS NOT WORKING PROPERLY AND THIS COULD CAUSE AN ACCIDENT FROM BEHIND. I BROUGHT THE CAR TO NAZARETH FORD, WHICH STATED THAT THE LED LIGHTS ARE SUPPOSED TO LAST MUCH MORE THAN FOUR YEARS, BUT IS NOT UNDER WARRANTY. *TR

Mileage: 50,498

MY 2010 MERCURY MILAN HAS TWO LIGHTING ISSUES NOT CAUSED BY CUSTOM LIGHTS OR BAD WIRING. THE FIRST IS MY DRIVERS SIDE TAIL LIGHT IS FULLY ILLUMINATED LIKE IM PRESSING THE BRAKE PEDAL WHEN I AM NOT. I TURN MY LIGHTS ON AND IT EITHER FLICKERS OR STAYS ON OR BOTH. I HAVE READ AT LEAST A FEW HUNDRED OTHERS COMPLAINING OF SOMETHING SIMILAR OR WORSE. PLEASE INVESTIGATE IT AND I CAN SHOW YOU A PICTURE IF NEEDED. NOW, THE SECOND IS....MOISTURE GETS INTO MY PLATE LIGHT COVERS CAUSING ONE LIGHT TO SHORT AND THE OTHER TO FLICKER. THIS MAY BE A PROBLEM WITH ALL LICENSE PLATE LIGHT COVERS. I HAVE NOTICED ON THE 2010 FORD FUSION/FOCUS AND THE MERCURY MILAN MODELS THERE IS ALMOST ALWAYS ONE PLATE LIGHT OUT. TAKE NOTE THAT MY LENS COVER ISN'T CRACKED OR COMPROMISED IN ANY VISIBLE WAY. THOSE ARE THE TWO LIGHTING ISSUES I HAVE. ON SOME REPORTS READ I HAVE SEEN THAT FORD KNOWS BUT REFUSES TO REPAIR IT AND MANY OEM FACTORY LIGHTS HAVE THE SAME ISSUE. IT IS A PROBLEM IN THE CIRCUIT BOARD FOR THE L.E.D LIGHTS. PLEASE I URGE YOU TO INVESTIGATE THIS KNOWN ISSUE SO NOBODY GETS INJURED OR KILLED BY FAULTY TAIL LIGHTS. THANK YOU *TR

Mileage: 63,000

REAR PASSENGER LED TAIL LIGHT FLICKERS INTERMITTENTLY WHEN HEADLIGHTS ARE ON AND BRAKE LIGHT ON THIS LAMP ILLUMINATES THOUGH NO PRESSURE ON THE BRAKE PEDAL. PER MY RESEARCH, FORD IS CHARGING CUSTOMERS FOR THIS REPAIR (UP TO $500 PER LIGHT) THOUGH IT IS A SAFETY ISSUE. FLICKERING LIGHT DISTRACTING TO OTHER DRIVERS AS WELL AS UNSAFE AS BRAKE ILLUMINATES RANDOMLY THOUGH I AM NOT BRAKING. *TR

Mileage: 129,500

THE TAIL LIGHTS ON THE CAR KEEP FADING OUT. THE RIGHT TAIL LIGHT IS COMPLETELY OUT AND THE LEFT TAIL LIGHT FLASHES, INSTEAD OF JUST STAYING ON AS THE BRAKE IS BEING PRESSED. *TR

SOON AFTER PURCHASE ONE OF THE TAIL LIGHTS WOULD NOT SHUT OFF WITH THE CAR. THEN THE OTHER TAIL LIGHTS WOULD SLOWLY GO OUT IN ROWS UNTIL ALMOST DARK. BOTH TAIL LIGHTS ARE INVOLVED AND IT IS AN INTERMITTENT PROBLEM. THE DEALER FINALLY SAID THERE IS A SHORT IN BOTH TAIL LIGHTS AND THE PARTS ALONE ARE $915.00 NOT COUNTING THE INSTALLATION COSTS. THESE SHOULD BE ROBUST LED TAIL LIGHTS. THERE IS OBVIOUSLY SOME ISSUE WITH THE LIGHTS THEMSELVES OR THE WIRING DUE TO THE NUMBER OF COMPLAINTS WHEN RESEARCHING THE PROBLEM ONLINE. THESE IS A MAJOR SAFETY ISSUE WHEN PEOPLE CAN BE DRIVING THEIR CAR AND THE TAIL LIGHTS JUST SLOWLY GO OUT OR DO NOT COME ON AT ALL. *TR

Mileage: 86,000

MY 2010 MERCURY MILAN ONLY HAS 18300 MILES ON IT AND I WAS TOLD THAT THE WHOLE TAIL LIGHT ASSEMBLY NEEDS TO BE REPLACED AND IT IS NOT COVERED UNDER THE EXTENDED WARRANTY. THE BRAKE LIGHT STAYS ON CONTINUOUSLY WHEN THE HEADLIGHTS ARE ON. IT IS A KNOWN PROBLEM. THE COST IS ALMOST $500.00. OBVIOUSLY THIS CAR. IS NOT DRIVEN A LOT. *TR

Mileage: 18,300

BOTH RIGHT AND NOW LEFT BRAKE LIGHTS DEVELOPED A CONDITION WHERE THEY TURN ON IN THEIR BRIGHT, BRAKING STATE WHENEVER THE HEAD-LIGHTS ARE ON. THE DEALER REPLACED THE RIGHT LIGHT, AT MY EXPENSE A YEAR AGO. NOW, I HAVE TO REPLACE THE LEFT LIGHT. THESE REPAIRS ARE $400 EACH. AND THERE IS NO INDICATION TO THE DRIVER THAT THIS IMPORTANT SAFETY SYSTEM ISN'T FUNCTIONING PROPERLY. I WAS NOTIFIED BY OTHER DRIVERS OF THE PROBLEM. FORD SHOULD RECALL AND INSPECT THESE VEHICLES. SOMEONE WILL BE REAR-ENDED BECAUSE OF THIS PROBLEM. THE DATE OF MY "INCIDENT" IS APPROXIMATE. MY ISSUE IS THE SAME AS SHOWN HERE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=4H7M70CUYVK. *TR

Mileage: 40,000

WHEN STEPPING ON THE BRAKES THE REAR PASSENGER BRAKE LIGHT EITHER FLICKERS OR ILLUMINATES HALF WAY. WHEN WE TOOK IT TO FORD THEY SAID THIS WAS NOT COVERED BY WARRANTY AND TRIED TO CHARGE US $500. THIS IS OBVIOUSLY A MALFUNCTION ON THE MANUFACTURERS SIDE. *TR

Mileage: 84,048

WE HAD OUR OIL CHANGES AND A SAFETY CHECK PERFORMED BY OUR LOCAL FORD DEALER IN ELMIRA, NY AND WE WERE INFORMED THAT WHEN OUR PARKING LIGHTS WERE ON THE RIGHT REAR (PASSENGER SIDE) TAIL LIGHT WAS ILLUMINATED AS IF THE BRAKE LIGHT WERE ON AND THE LEFT SIDE WAS A NORMAL ILLUMINATION. THIS I SAW AS A SERIOUS SAFETY ISSUE BECAUSE IT COULD CONFUSE SOMEONE BEHIND THE CAR AND POSSIBLY LEAD TO AN ACCIDENT AND WONDERED WHY THIS WAS HAPPENING SO I WENT ONLINE AND LEARNED THAT I AM ONE OF POSSIBLY THOUSANDS THAT THIS IS HAPPENING TO. THE FIX IS TO REPLACE THE ENTIRE TAIL-LIGHT ASSEMBLY WHICH AT A DEALER WOULD COST BETWEEN $400.00 TO $600.00. THE TAILIGHT IS AN LED ASSEMBLY AND IN MY OPINION IT IS A FAULTY PART. IT POSES A VERY SERIOUS SAFETY ISSUE AND BECAUSE FROM MY RESEARCH IT CAN HAPPEN AT ANY AGE OR MILLAGE IS SHOULD BE RECALLED AND BE REPLACED WITH A RELIABLE UNIT. YEARS AGO ONE KNEW WHEN YOUR LIGHT WAS OUT OR YOUR TURN SIGNAL WASN'T WORKING AND IT WAS A CHEAP $2.00 FIX. I WAS LUCKY BECAUSE ONLY ONE LIGHT WAS BAD BUT WHAT IF BOTH LIGHTS WERE BAD I OR MY WIFE COULD HAVE BEEN INVOLVED IN A VERY SERIOUS ACCIDENT. I KNOW THAT IT WAS A DEFINITE FAULT IN THE UNIT BECAUSE WHEN THE PARKING LIGHTS WERE NOT ON IT FUNCTIONED AS IT SHOULD WHEN THE BRAKES WERE APPLIED. LETS GET A RECALL SO PEOPLE WON'T GET HURT.

Mileage: 62,000

JUST DROVE HOME FROM THE DEALER AFTER BUYING THIS USED 2010 MERCURY MILAN WITH 26000 MILES AND WHEN I BACKED INTO MY PARKING SPACE I SAW THE REFLECTION ON THE WALL BEHIND ME THAT WAS NO DIFFERENCE IN THE LIGHT WITH OR WITHOUT MY FOOT ON THE BRAKE. I CALLED THE DEALER NEXT DAY AND THEY SAID TO BRING IT BACK LEAVE IT FOR A DAY. I HAVE FOUND ONLINE THAT THE LED LIGHTS HAVE A PROBLEM. I HAVE NOT RETURNED IT YET BECAUSE I LIVE 80 MILES FROM THE DEALER AND NEED A RIDE HOME. I HOPE TO THIS WEEK. *TR

Mileage: 26,734

SAME FAILURE AS EVERYOTHER MILAN. DRIVERS SIDE REAR TAILLIGHT MALFUNCTION! ANYTIME HEADLIGHTS ARE ON THE TAILLIGHT LIGHTS UP AS IF THE BRAKES ARE ON. THEY AREN'T. DEALERSHIP PRETENDS NOT TO KNOW ANYTHING ABOUT THE PROBLEM. FORD LOST TWO SALES ON THIS ONE. WHEN THE MERCURY AND THE LINCOLN COME OF AGE, BACK TO IMPORTS FOR THIS COUPLE. *TR

Mileage: 50,142

THE TAILLIGHTS NEVER CHANGED ILLUMINATION, WHEN THE HEADLIGHTS WHERE ON. WHEN THE HEADLIGHTS WERE NOT ON THEY ILLUMINATED ACCORDING TO BRAKE PETAL PRESSING. WAS DRIVING AT NIGHT WITH HEADLIGHTS ON ND WAS REAR ENDED DUE TO THE OTHER DRIVER KNOWING I WAS STOPPING. THE OTHER DRIVER WAS HURT ALONG WITH HER PASSENGER. NEXT MORNING TO VEHICLE IN TO DEALERSHIP WAS TOLD IT NEEDED A HEADLIGHT CONTROL SWITCH AND AN REAR TAIL LIGHT ASSEMBLIES. NOT BULBS BUT ASSEMBLED AS THESE ARE LED. 435$ FOR EACH TAILLIGHT AND 50 FOR CONTROL SWITCH. *TR

Mileage: 81,000

LEFT TAIL LIGHT STARTED FLICKERING AND NOW IS COMPLETELY OUT. WAS TOLD ASSEMBLY NEEDS TO BE REPLACED. THIS IS AT LEAST A $400 FIX. THIS IS A LED LIGHT AND SHOULD HAVE LASTED MORE THAN 4 YEARS. THIS IS A SAFETY CONCERN AND A RECALL SHOULD BE ISSUED. *TR

Mileage: 68,000

HAVE BEEN HAVING ISSUES WITH TAIL LIGHTS FLICKERING AND GOING OUT INTERMITTENTLY. FROM WHAT I'VE READ ONLINE, IT APPEARS THIS IS AN ONGOING AND WIDESPREAD ISSUE. THE REPLACEMENT IS ONLY FOR THE ENTIRE UNIT AT A COST OF OVER $400. THIS IS ABSOLUTELY RIDICULOUS AND I BELIEVE THERE SHOULD BE A RECALL ON THIS MATTER. IT IS A POTENTIAL HAZARD AND A LOT OF PEOPLE CANNOT AFFORD THE FEE FOR 1 TAIL LIGHT MUCH LESS BOTH. *TR

THE PASSENGER SIDE LED BRAKE LIGHT ASSEMBLY IS CONSTANTLY ILLUMINATED AS IF THE BRAKES ARE APPLIED BUT THEY ARE NOT. MAKES A SAFETY HAZARD AS IT IS DISTRACTING TO DRIVERS THAT ARE FOLLOWING AND THEY MAY MISJUDGE MY BRAKING. THIS IS THE SECOND ASSEMBLY THAT I HAVE HAD GO FAULTY. THE FIRST WAS THE DAY I BOUGHT IT BUT THE DEALER REPLACED THE $400 PART FOR FREE.

Mileage: 53,000

THE DRIVER SIDE REAR BRAKE LIGHT DOES NOT WORK WHEN THE DRIVING LIGHTS ARE ON. IT SEEMS THERE ARE MULTIPLE PEOPLE WITH THIS SAME PROBLEM, AS A RESPONSIBLE COMPANY FORD SHOULD FIX THIS ISSUE AND NOT PASS THERE ERROR ON TO THE CONSUMERS. THE FOG LIGHTS ALSO ARE HAVING ELECTRICAL ISSUES, SOMETIMES THEY WORK, OTHER TIMES THEY DON'T. *TR

Mileage: 30,000

THE DRIVERS SIDE BRAKE LIGHT HAS INTERMITTENT OPERATION. THE LAMP CANNOT BE REPLACED LIKE A REGULAR TURN SIGNAL LAMP. *TR

Mileage: 85,000

LEFT AND RIGHT BRAKE LIGHTS STAY ON BRAKE LIGHTS WHEN LIGHTS ARE TURNED ON. *TR

Mileage: 45,000

THERE IS A SERIOUS BRAKE LIGHT MALFUNCTION ON 2010 MERCURY MILAN'S THAT FORD DEALERSHIPS ARE CHARGING OWNERS UP TO $1000 TO FIX, EVEN ON CARS THAT ARE BARELY OUT OF WARRANTY! ON THESE VEHICLES, WHEN THE HEADLIGHTS ARE ON, THE BRAKE LIGHTS ARE CONTINUOUSLY ON, WHETHER OR NOT YOUR FOOT IS ON THE BRAKE PEDAL! HUNDREDS OF COMPLAINTS ARE FLOODING THE INTERNET WITH THIS PROBLEM AND FORD IS TURNING A BLIND EYE TO IT! AND, THERE IS NO RECALL!! WE JUST FOUND OUT WE HAD THIS PROBLEM TODAY AFTER TAKING OUR CAR FOR ITS FIRST EVER INSPECTION IN THE DELAWARE LANES (WHICH IT FAILED DUE TO THE MALFUNCTION). THIS IS A HUGE SAFETY HAZARD. OWNERS OF THESE CARS ARE BASICALLY RIDING AROUND WITH NO INDICATION OF BRAKING WHEN THEIR LIGHTS ARE ON AND NO KNOWLEDGE THAT THEY HAVE A PROBLEM. PEOPLE ARE GOING TO BE GETTING REAR-ENDED IN LARGE NUMBERS. IS IT GOING TO TAKE PEOPLE GETTING INJURED AND/OR KILLED LIKE IN THE RECENT GM IGNITION KEY FIASCO BEFORE FORD TAKES ANY ACTION? SOMETHING NEEDS TO BE DONE.

Mileage: 44,000

BRAKE LIGHT TAIL LIGHT JUST STOPPED WORKING. SEEMS TO BE A COMMON EXPENSIVE PROBLEM THAT FORD SHOULD STAND BY. I WISH THERE WAS AN AFTERMARKET TAIL LIGHT ASSEMBLY. LED'S SHOULD LAST LONGER THAN FOUR YEAR'S. *TR

Mileage: 54,000

LED BRAKE LIGHT FLICKERS ON AND OFF. *TR

Mileage: 20,000

BOTH TAIL LAMPS ILLUMINATE IRREGULARLY. SOMETIMES ONE WILL STAY ON ALL THE TIME AS IF BRAKING, OTHER TIMES ONE WILL COME ON ,BUT FLICKER AND STILL OTHER TIMES THEY WON'T WORK AT ALL. WHILE DRIVING, I HAVE NO IDEA IF THEY ARE WORKING CORRECTLY OR NOT. I AM CONCERNED THAT I WILL GET HIT FROM BEHIND DUE TO THIS PROBLEM. *TR

Mileage: 90,000

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE REAR BRAKE LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TAIL LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 49,500 AND THE CURRENT MILEAGE WAS 50,000. UPDATED 8/12/14*CN THE CONSUMER STATED THE RIGHT STOP LIGHT WAS ALWAYS ON WITH THE TAIL LIGHT. THEN THE RIGHT SIDE LIGHT WENT OUT. UPDATED 09/23/14

Mileage: 49,500

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE REAR BRAKE LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TAIL LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 49,500 AND THE CURRENT MILEAGE WAS 50,000. UPDATED 8/12/14*CN THE CONSUMER STATED THE RIGHT STOP LIGHT WAS ALWAYS ON WITH THE TAIL LIGHT. THEN THE RIGHT SIDE LIGHT WENT OUT. UPDATED 09/23/14

Mileage: 49,500

DRIVER'S SIDE TAILLIGHT ILLUMINATES AS IF THE BRAKES ARE APPLIED THE ENTIRE TIME THE HEADLIGHTS ARE ON. *TR

Mileage: 44,256

BACK TAIL LIGHT ASSEMBLY (LED PANEL) OF THE 2010 MILAN IS FAULTY. SOME LIGHTS WOULD NOT LIGHT UP AT ALL AND AT ONE POINT SOMEONE REPORTED NONE WERE LIGHTING UP. THE CAR WAS JUST OVER THE WARRANTY WITH ONLY 16,000 MILES. CHECKING ONLINE IT APPEARS THIS IS A SERIOUS PROBLEM WITH THIS MODEL AND YEAR CAR AND MANY HAVE EXPERIENCED THE PROBLEM WITH LOW MILEAGE EVEN WITH REPLACEMENT PANELS (AT UPWARDS OF $400 FOR THE PART). SINCE IT IS IMPOSSIBLE FOR A DRIVER TO KNOW IF/WHEN THE LIGHTS ARE OR ARE NOT WORKING - IT IS A SERIOUS DANGER FOR ANYONE DRIVING BEHIND A MILAN. NHTSA SHOULD FORCE A RECALL OF THE PARTS BEFORE SOMEONE IS REAR ENDED AND KILLED. FORD AND THEIR DEALERSHIPS DO NOT CARE. *TR

Mileage: 16,000

WHEN THE HEADLIGHTS SWITCH IS IN THE ON OR PARKING LIGHTS ONLY, THE RIGHT AND LEFT BRAKE LIGHTS COME ON AT FULL BRIGHTNESS. WHEN BRAKES PEDAL IS DEPRESSED, THERE IS NO CHANGE IN BRIGHTNESS OF RIGHT AND LEFT BRAKE LIGHTS AND THE CENTER REAR BRAKE LIGHT ILLUMINATES. WHEN THIS WAS TAKEN IN FOR A REQUIRED NY STATE INSPECTION, THE VEHICLE FAILED DUE TO THIS ISSUE. THE MECHANIC WORKING ON THE VEHICLE HAS STATED THAT THIS IS A VERY COMMON ISSUE WITH THIS YEAR, MAKE AND MODEL. DEALER HAS BEEN CONTACTED AND STATED THE COST WOULD BE IN EXCESS OF $1,000 TO REPAIR THIS ISSUE. THIS IS A SAFETY ISSUE THAT IS MOST LIKELY TO LEAD TO REAR END COLLISIONS AND IS COMMON IN SEVERAL DIFFERENT VEHICLES OF THIS YEAR, MAKE AND MODEL. MANUFACTURER SHOULD BE RECALLING VEHICLES OF THIS YEAR, MAKE AND MODEL TO REPAIR THIS ISSUE. *TR

Mileage: 32,000

THE PASSENGER SIDE LED TAIL LIGHT IS NO LONGER WORKING. THE CAR IS NOT EVEN 5 YEARS OLD YET. LEDS SHOULD NOT FAIL THIS QUICKLY SINCE THIS IS A CRITICAL SAFETY PART. MY UNDERSTANDING IS THAT IT IS NOT COVERED UNDER MY FORD PREMIUM LEVEL EXTENDED WARRANTY. IT IS A COSTLY PART. *TR

Mileage: 30,000

AFTER BEING TOLD ON SEVERAL OCCASIONS THAT OUR LEFT TAIL LIGHT AND BRAKE LIGHT WAS NOT WORKING, ON 5/19/14 OUR 2010 MILAN WAS TAKEN IN FOR ROUTINE MAINTENTANCE BY THE DEALER. AT THAT TIME,THEY WERE ASKED TO ADDRESS THE TAIL LIGHT AND BRAKE LIGHT PROBLEM. THE VEHICLE HAD 35,070 MILES ON THE ODOMETER AND ALTHOUGH THE NEW CAR WARRANTY HAD EXPIRED, WE HAD PURCHASED BOTH PREMIUM CARE AND ESP AT THE TIME OF PURCHASE TO THE TUNE OF OVER $2000. I WAS SHOCKED AND VERY ANGRY WHEN I WAS INFORMED THAT THE LEFT LED TAIL LIGHT WOULD NEED TO BE REPLACED AT A COST OF OVER $400 AND IT WOULD NOT BE COVERED UNDER EITHER PROGRAM. SUBSEQUENTLY, IN CHECKING THE SMALL PRINT, I DISCOVERED THAT LED LIGHTS WERE INDEED EXCLUDED UNDER EITHER PROGRAM. CHECKING FURTHER, I FOUND THAT THERE ARE NUMEROUS COMPLAINTS OF WHAT CERTAINLY APPEARS TO BE A MANUFACTURER DEFECT AND A SAFETY ISSUE REGARDING THE LED TAIL LIGHTS THE FORD DEALER SERVICE ADVISOR DID NOT SEEM BE SURPRISED AT MY OUTRAGE SINCE THIS SEEMINGLY IS A PROBLEM THAT HE EVIDENTLY HAS DEALT WITH BEFORE. NOW IT APPEARS MY RIGHT BRAKE LIGHT IS STAYING LIT AND DOES NOT FUNCTION WHEN THE BRAKE IS APPLIED AND I COULD BE FACED WITH A $1000 REPAIR BILL. EVIDENTLY FORD IS GOING TO HAVE TO BE FORCED TO ADDRESS THIS PROBLEM. ONE COULD BE DRIVING ALONG WITHOUT KNOWING THEIR STOP/BRAKE LIGHTS WERE NOT WORKING SINCE THERE IS NO VISUAL ALERT ON THE MESSAGE CENTER AND WONDER WHY THEY WERE SUDDENLY REAR-ENDED BY A FOLLOWING VEHICLE AT A TRAFFIC LIGHT. BESIDES THE EXPENSE TO THE OWNER, THERE IS A REAL SAFETY ISSUE THAT NEEDS TO BE ADDRESSED! THE LACK OF BRAKE LIGHTS COULD RESULT IN SERIOUS INJURY AND OR DEATH AND CONSIDERABLE DAMAGE. THE PROBLEM IS AN OBVIOUS DEFECT IN MATERIALS IF NOT WORKMANSHIP AND THE COMPANY IS CLEARLY LIABLE. THE LIFE EXPECTANCY OF LED LIGHT STRIPS IS CERTAINLY MUCH LONGER THAN THE ORDINARY LIGHT BULB, SO WHAT IS GOING ON? *TR

Mileage: 29,500

BRAKE LIGHT FAILURE. CAR HAS LED BRAKE/TAIL LIGHTS. BRAKE LIGHT ON LEFT SIDE WOULD INTERMITTENTLY FLASH WHEN HEADLIGHTS ON. CHANGED COMPLETE TAILLIGHT. ($375) PROBLEM FIXED. 13 MONTHS LATER SAME BRAKE LIGHT FAILED, BRAKE LIGHT DOES NOT ILLUMINATE AT ALL. WIRING OK, NEEDS ANOTHER TAIL LIGHT ASSEMBLY. ANOTHER $375. *TR

Mileage: 40,000

IN APRIL 2013 I NOTICED THAT MY LEFT BACK TAIL LIGHT WOULD GO OUT AND COME BACK ON INTERMITTENTLY. EVENTUALLY THE TAIL LIGHT STAYED ON, BUT IT WAS NOT A NORMAL TAIL LIGHT THE BRIGHTNESS INDICATED THAT IT WAS A BRAKE LIGHT. EVERY TIME I TURN ON MY LIGHTS THE BRAKE LIGHT ILLUMINATES AS A TAIL LIGHT. NOW MARCH 2014 MY BRAKE LIGHT IN MY BACK WINDOW WENT OUT. I REPLACED THE BULB IN THIS LIGHT. TWO WEEKS AGO MAY 2014 MY TAIL LIGHT ON THE RIGHT SIDE WENT OUT AND WHEN I USED MY BRAKES THE RIGHT BRAKE WOULD BLINK LIKE A BLINKER. CURRENTLY TODAY. I HAVE A TAIL LIGHT ON THE LEFT THAT IS AS BRIGHT AS THE BRAKE, WHEN THE TAIL LIGHTS ARE ON I DON'T HAVE A BRAKE LIGHT. WHEN THE LIGHTS ARE OFF THE BRAKE LIGHT WORKS. ON THE RIGHT SIDE I DO NOT HAVE A TAIL LIGHT OR A BRAKE LIGHT. SO WHEN THE LIGHTS ARE ON, I HAVE ONE TAIL LIGHT OUT COMPLETELY. WHEN I HAVE MY TAIL LIGHTS ON THE ONLY BRAKE LIGHT I HAVE IS IN THE BACK WINDOW. I CALLED TODAY ABOUT REPLACEMENTS AND WAS QUOTED $376.20 A PIECE! THAT IS ONLY THE PART. I DID HAVE AN ELECTRICIAN FRIEND COME OUT AND TEST THE WIRING AND NOPE NOT THE WIRING, IT IS ALL IN THE LIGHT. I CAN NOT AFFORD TO GET THIS FIXED. FORD NEEDS TO STEP UP! THIS IS THE 6TH FORD WE HAVE HAD. THIS IS THE ONLY ISSUE I HAVE EVER HAD. IF FORD DOES NOT TAKE REASONABILITY I WILL BE TRADING IT IN FOR A TOYOTA! *TR

Mileage: 43,000

LED TAIL LIGHTS WILL FLICKER OR NOT WORK AT ALL - IN DOING A LITTLE RESEARCH I FOUND OUT IT IS A PRETTY COMMON PROBLEM WITH THESE - FORD WILL OFFER NO HELP WITH THIS KNOWN SAFETY DEFECT. *TT

Mileage: 46,000

I WAS ASKED TO PULL OVER BY A FRIEND WHO TOLD ME THE BRAKE LIGHTS WEREN'T ACTIVATING ON THE PASSENGER SIDE OF THE VEHICLE. CENTER AND LEFT SIDE WERE OPERATIONAL. WHEN I TURN OFF THE HEADLIGHTS, THE BRAKE LIGHTS ARE OPERATIONAL. AN OBVIOUS SYSTEM FAILURE WITHIN THE SEALED LIGHT. CANNOT REPLACE THIS LED LIGHT, THE ENTIRE TAIL LAMP UNIT MUST BE REMOVED. CHECKED WITH VARIOUS PARTS AND DEALERSHIP ($400+) SEEMS EXCESSIVE FOR A TAIL LIGHT THAT COSTS $2-3 IN AN ORDINARY TAIL LIGHT SYSTEM. *JS

Mileage: 52,000

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR TAIL LIGHT FAILED AND REMAINED ILLUMINATED AFTER THE BRAKE PEDAL WAS RELEASED. THE DEALER PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE LED ASSEMBLY CIRCUIT BOARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 24,500.

Mileage: 23,000

PURCHASED THIS MILAN IN 2011 WITH 22K MILES. IMMEDIATELY NOTICED ISSUES WITH THE 6-SPEED 6F35 AUTOMATIC CAUSING THE CAR TO STOP ACCELERATING UNDER LOAD, LEAVING ME DEAD IN THE WATER WHEN MERGING IN TRAFFIC. I WAS NOT INFORMED THAT FORD ALREADY KNEW OF ISSUES AND I WAS IN AND OUT OF THE DEALER WITH NOTHING DONE, UNTIL THE TRANY HAD MORE DAMAGE. IT WAS REPAIRED BUT NEVER PROPERLY STRESS TESTED, BY EITHER OF TWO DEALERSHIPS I WENT TO. ACCORDING TO THE TSB IF THE TRANY EXHIBITED CERTAIN GRADES OF FAILURE, IT REQUIRED REPROGRAMMING AND THEN VALVE BODY REPLACEMENT, FOLLOWED BY A STRESS TEST TO VERIFY THERE WAS NOT ANY MORE EXTENSIVE DAMAGE. THE MOST I GOT AFTER THE VALVE BODY WAS CHANGED WAS A SUGGESTION THAT I CHANGE MY TRANY FLUID THAT HAD ALREADY BEEN CHANGED BY FORD 20K MILES EARLIER. I THEN STARTED HAVING ISSUES WITH THE REAR TAIL LIGHTS (BRAKE/PARKING), WITH ONES FLICKERING INTERMITTENTLY IN THE COLD AND THEN DIEING COMPLETELY, OR GOING FULL INTENSITY AND NEVER SWITCHING BACK TO JUST PARKING LIGHT MODE. HAD TO REPLACE BOTH AT HIGH COST, FORD LISTS $400 EACH, BASICALLY FOR THE EQUIVALENT OF A $2 BULB. I AM AN EE, SPECIALIZING IN MANUFACTURING, AND AFTER TAKING ONE OF THE FAILING ONES APART FOUND IT IS WAS PROBABLY RELATED TO POOR PART CHOICE OR DESIGN. THERE WAS NOTHING DAMAGED DUE TO WATER OR IMPACT. I WOULD DUMP THIS VEHICLE, HOWEVER I STILL HAVE PAYMENTS AND ETHICALLY I CAN NOT SELL IT ON THE OPEN MARKET WORRYING SOMEBODY ELSE MAY HAVE A DANGEROUS ISSUE WITH IT DUE TO THE QUESTIONABLE TRANSMISSION. IF THE TRANSMISSION HAD ANY TYPE OVER STRESS THAT REQUIRED THE LEVEL IF TESTING MENTIONED IN THE TSB, WHICH IS ALMOST IMPOSSIBLE TO DO IN VEHICLE, THE WHOLE TRANY SHOULD HAVE BEEN PULLED. *TR

Mileage: 42,000

TRAILING DRIVER NOTICED ISSUES WITH LEFT TAILLIGHT FLICKERING INTERMITTENTLY....A VISIT TO FORUMS INDICATE A WIDESPREAD PROBLEM WITH COSTLY REPAIR AND FORD NOT WANTING TO TAKE OWNERSHIP OF THE PROBLEM. *TR..UPDATED 10/06/14 *BF

Mileage: 25,315

IF HEADLIGHTS OR PARKING LIGHTS ARE ON, LEFT AND RIGHT STOP LIGHTS DO NOT CHANGE BRIGHTNESS WHEN BRAKES ARE APPLIED. THE BRAKE LIGHT IN THE REAR WINDSHIELD DOES COME ON AS IT SHOULD. *TR

Mileage: 38,000

ONE MONTH AFTER MY NHTSA COMPLAINT # 10563879, THE LEFT SIDE TAIL/BRAKE LIGHT SYSTEM IS NOW RESPONDING IN THE SAME MANNER. IE: BRAKE LIGHTS FUNCTION NORMALLY DURING THE DAY WITHOUT THE TAIL LIGHTS ON, BUT WHEN TAIL LIGHTS ARE ACTIVATED, THEY SHINE AT FULL 100% INTENSITY, AS IF THE BRAKES WERE APPLIED. BRAKE APPLICATION IS NOW ONLY SHOWN BY THE SMALL THIRD CENTER LIGHT. WHENEVER I SEE A MILAN IN MY CITY AT NIGHT, WHICH IS THE ONLY TIME IT WILL BE EVIDENT, I TRY TO FOLLOW IT TO SEE IF IT HAS THIS ISSUE ALSO. I'LL FIND THAT USUALLY 1 OR BOTH OF THIS VEHICLES LIGHTS DO THIS, AND THE OWNERS DO NOT REALIZE IT. I FEEL THIS IS A WIDESPREAD SAFETY ISSUE, COMPOUNDED BY THE OWNER BEING UNAWARE OF A PROBLEM. NO DASH WARNING IS SHOWN. AND YES, FORD WANTS $400 FOR THIS LAMP. REPLACING IT IS THE ONLY FIX. *TR

Mileage: 43,000

MY WIFE NOTICED APX 1 YEAR AGO THAT HER LEFT BRAKE LIGHT WAS NOT WORKING. WE DISCOVERED IT WAS LED & APPARENTLY THE COMPLETE TAIL LIGHT ASSEMBLY NEEDS CHANGED. WE RECENTLY BROUGHT IT TO OUR FORD DEALERSHIPS' ATTENTION, BUT THEY SAID THEY DID NOT KNOW HOW TO FIX. ALTHOUGH, WE REALIZE THAT OCCASIONALLY, CHANGING LAMPS IS THE OWNERS RESPONSIBILITY, WE FEEL THAT CHANGING A VERY EXPENSIVE TAIL LIGHT ASSEMBLY IS NOT THE NORM. THIS CAR HAS HAD NO WRECKS & NO AFTER MARKET DEVICES OF ANY KIND. PLEASE HELP!! THANK YOU *TR

Mileage: 35,000

DUE TO A DEFECTIVE CONNECTION BOTH OF MY TAIL LIGHTS ARE OUT IN MY 2010 MERCURY MILAN. THE DEALER HAS TOLD ME THAT REPLACING THE WHOLE TAIL LIGHT ASSEMBLY, AS THAT IS THE ONLY OPTION AT $400.00 A PIECE IS "NORMAL MAINTENANCE". WHEN I CONTACTED FORD I WAS TOLD THE SAME THING, THAT IT WAS NORMAL TO HAVE TO REPLACE TAIL LIGHTS. WHILE I AGREE, THESE ARE LED LIGHTS THAT HAVE A BAD CONNECTION AND FORD HAS HAD MANY COMPLAINTS ON THIS SAME ISSUE. FORD REFUSES TO FIX AN ISSUE THAT HAD TO DO WITH DEFECTIVE PARTS, THE COST AND THE FORDS REFUSAL TO FIX THIS ISSUE, EQUATES TO HUGE SAFETY ISSUES. *TR

Mileage: 74,000

THE EXACT INCIDENT DATE IS UNKNOWN. THE RIGHT TAIL/BRAKE LIGHT DOES NOT FUNCTION AT ALL AND THE LEFT TAIL/BRAKE LIGHT BURNS VERY BRIGHT LIKE THE BRAKE IS DEPRESSED BUT ITS NOT. THIS HAPPENS WHEN THE HEADLIGHTS ARE ON BUT THEY FUNCTION WHEN THE HEADLIGHTS ARE TURNED OFF ALTHOUGH THE RIGHT ONE IS MUCH DIMMER. I HAVE SPOKEN TO THE DEALERSHIP AND WAS TOLD THAT THE ENTIRE LIGHT ASSEMBLY WOULD HAVE TO BE REPLACED AT A COST OF 530.00 PER SIDE AND THERE WOULDN'T BE A GUARANTEE THAT THEY WOULD LAST ANY LONGER. I HAVE CALLED FORD AND MADE A COMPLAINT AS WELL. I HAVEN'T GOTTEN IT FIXED YET SINCE ITS GOING TO COST ME OVER 1000.00 AND IT MAY GO RIGHT BACK OUT AND HAPPEN AGAIN. I WOULD LIKE THERE TO BE SOME KIND OF A RECALL BECAUSE I HAVE SEARCHED ONLINE AND HAVE FOUND NUMEROUS OTHER REPORTS FOR THE SAME THING. IT IS A SERIOUS SAFETY ISSUE. *TR

Mileage: 49,000

THE REAR RIGHT EXTERIOR LIGHT BURNED OUT. THERE ARE SUPPOSEDLY LED LIGHTS. DEALER NOTIFIED ME THAT THE COST OF THE PART WAS APPROXIMATELY $450.00 AND THAT DID NOT INCLUDE LABOR. THIS IS A SAFETY ISSUE AND FORD REFUSES TO PAY ANYTHING. THIS CAR IS A 2010 MERCURY MILAN. IT IS MY FIRST FORD PRODUCT. I HAVE BEEN A LOYAL TOYOTA DRIVER BEFORE THEIR BUT WANTED TO BUY AN AMERICAN CAR. THIS IS AFTER THE THROTTLE BODY HAD TO BE REPLACED. HOW CAN THEY JUSTIFY THIS? *TR

Mileage: 37,000

MY SON WAS ALMOST REAR ENDED ON THE FREEWAY, WHICH PROMPTED MY INSPECTION OF OUR 2010 MERCURY MILAN. I FOUND THE BRAKE LIGHTS WORK AS THEY SHOULD IN DAYLIGHT. WHEN THE HEADLIGHTS COME ON THOUGH, THE RIGHT REAR TAIL LIGHT SHOWS THE BRAKE LIGHTS INTENSITY 100% OF THE TIME, AND IS UNAFFECTED BY BRAKE PEDAL APPLICATION. LEFT REAR BRAKE/TAIL LIGHT, AND UPPER 3RD BRAKE LIGHT OPERATE NORMALLY. I CONSIDER THIS A MAJOR SAFETY CONCERN, ESPECIALLY AFTER RESEARCHING THIS LED LIGHT SYSTEM. THIS VEHICLE SHOWS REPEATED WIDESPREAD INCIDENTS, EXACTLY AS I DESCRIBE. SOME PEOPLE REPORT BOTH LIGHTS MALFUNCTIONING. MY CONCERN IS THAT IT TAKES A THIRD PARTY TO TELL YOU THAT YOUR TAIL/BRAKE LIGHTS ARE NOT OPERATING CORRECTLY, SO MOST OWNERS WONT KNOW THEY HAVE A PROBLEM. THIS COULD BE MORE COMMON TO THIS VEHICLE THAN IT ALREADY APPEARS TO BE. I ONLY PERSONALLY KNOW ONE OTHER PERSON WITH THE SAME VEHICLE AND THEY HAVE THE SAME PROBLEM ! ISSUE IS NOT CURRENTLY ACKNOWLEDGED BY FORD, PROBABLY BECAUSE IT IS A $400 LAMP THAT MUST BE REPLACED IN ITS ENTIRETY. *TR

Mileage: 42,150

2010 MERCURY MILAN PREMIER (LED TAIL LIGHTS) WITH HEADLIGHTS ON THE LEFT REAR BRAKE LIGHT REMAINS ON ALL THE TIME AND DOES NOT RESPOND WHEN PRESSING THE BRAKE PEDAL. *TR

Mileage: 45,000

AT NIGHT (WITH RUNNING LIGHTS ON) THE LEFT REAR BRAKE LIGHT REMAINS ON ALL THE TIME AND DOES NOT RESPOND WHEN PRESSING THE BRAKE PEDAL. *TR

Mileage: 36,000

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE PASSENGER'S SIDE BRAKE LIGHT FAILED. THE CONTACT FOUND OUT THE BRAKE AND TAIL LIGHTS WERE FAULTY BY BEING STOPPED BY A SHERIFF. A REPAIR SHOP INFORMED HER, THE COMPUTER CHIP IN THE TAIL LIGHTS WERE FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. UPDATED 02/11/14*LJ

Mileage: 44,000

WHEN THE LIGHTS ARE ON (AT NIGHT), THE REAR LIGHTS ARE CONTINUOUSLY AT THEIR HIGHEST BRIGHTNESS, AS IF THE BRAKES WERE PRESSED DOWN. SO, IT APPEARS THAT THE BRAKES ARE ON CONTINUOUSLY. THE ONLY DIFFERENCE WHEN THE BRAKE PEDAL IS PRESSED DOWN IS THAT THE CENTRAL LIGHT HIGH UP ON THE TRUNK TURNS ON. THIS IS ONLY AN ISSUE AT NIGHT- DURING THE DAY THE BRAKE LIGHTS FUNCTION NORMALLY. BASED ON INTERNET FORUMS AT EDMUNDS AND CONSUMER REPORTS, AMONG OTHERS, I HAVE FOUND AT LEAST 10 OTHER INSTANCES OF THIS EXACT SAME PROBLEM WITH 2010 MERCURY MILANS, MOST WITH LOW MILEAGE: E.G. HTTP://FORUMS.CONSUMERREPORTS.ORG/N/PFX/FORUM.ASPX?NAV=MESSAGES&TSN=1&WEBTAG=CR-38AUJOHN&TID=5115 ; HTTP://WWW.EDMUNDS.COM/MERCURY/MILAN/2010/CONSUMER-DISCUSSIONS.HTML. MY CAR HAS ONLY 15,000 MILES ON IT. THIS CLEARLY APPEARS TO BE A FACTORY WIRING DEFECT, AND ONE THAT IS NOT IMMEDIATELY OBVIOUS WHEN THE CAR IS PURCHASED (WE ONLY FOUND OUT ABOUT IT WHEN SOMEONE WE KNEW WAS FOLLOWING OUR CAR AT NIGHT, THREE MONTHS AFTER PURCHASE OF THE CAR). THE FIX, ACCORDING TO FORD, IS TO REPLACE BOTH TAIL LIGHTS, AT A COST OF $1000. FORD REFUSES TO HELP PAY FOR THE REPAIRS OR ACKNOWLEDGE THE DEFECT. GIVEN THE OBVIOUS SAFETY IMPLICATIONS OF CONTINUOUSLY ACTIVE BRAKE LIGHTS, THE DOCUMENTED RECORD OF THE DEFECT, AND THE NON-OBVIOUS NATURE OF THE PROBLEM (MANY PEOPLE MAY BE DRIVING AROUND WITH THIS PROBLEM WITHOUT REALIZING IT), NHTSA NEEDS TO PRESS FORD TO ACKNOWLEDGE THE DEFECT AND PERFORM A RECALL. *TR

Mileage: 15,000

I NOTICED ON DECEMBER 2, 2013 (MAY HAVE BEEN HAPPENING SOONER), THAT WHEN THE BRAKES ARE APPLIED, THE TAIL LIGHT LIGHT BLINKED ON AND OFF AND AT TIMES STAYED OFF, BUT THEN WENT BACK TO BLINKING. THERE ISN'T A BULB THAT CAN BE REPLACED. THE WHOLE TAIL LIGHT ASSEMBLY HAS TO BE REPLACED, WHICH IS COSTLY. *TR

Mileage: 19,700

I WAS IN THE MIDDLE OF MAKING A LEFT TURN, WHEN MY ENGINE SUDDENLY STALLED. I LOST ALL ACCELERATION IN THE MIDDLE OF MY TURN, WHILE ONCOMING TRAFFIC WAS APPROACHING. MY CHECK ENGINE LIGHT CAME ON WITH CODE P2112. I HAD TO PULL OVER, SHUT THE CAR COMPLETELY OFF, AND IT WAS FINE FOR ONLY A FEW MORE MILES. THE PROBLEM IS ONGOING AND THE VEHICLE IS NOT SAFE TO DRIVE ON A HIGHWAY. INTERMITTENTLY, AT SPEEDS OF 30 MPH AND HIGHER, THE VEHICLE UNEXPECTEDLY STALLED AND SHOWED SIGNS OF THROTTLE BODY FAILURE. THE CONSUMER STATED ALL THE SYMPTOMS HE EXPERIENCED, WERE CONSISTENT WITH THE NHTSA ACTION NUMBER PE13003. ALSO, THE BRAKE LIGHTS DID NOT ACTIVATE, WHEN APPLIED. UPDATED 11/05/13

Mileage: 51,200

THE DATE OF THE OCCURRENCE IS UNKNOWN. THE CAR CURRENTLY HAS 24,000 MILES ON IT. THE LEFT TAIL LIGHT DOES NOT WORK AND THE LEFT BRAKE LIGHT DOES NOT WORK. THE RIGHT BRAKE LIGHT WORKS WHEN THE HEADLIGHTS ARE OFF (AS IN DAYLIGHT) BUT DOES NOT WORK WHEN THE HEADLIGHTS ARE ON (AS AT NIGHT). THE RIGHT TAIL LIGHT WORKS WHEN THE HEADLIGHT SWITCH IS ON BUT IS VERY BRIGHT, INDICATING THAT THE BRAKE LIGHT IS ON, EVEN THOUGH THE BRAKE PEDAL IS NOT DEPRESSED. OBVIOUSLY, THERE IS A DEFECT IN THE CIRCUITRY. ALL OF THE LONG-LIFE LED BULBS COULDN'T HAVE FAILED AT ONCE. THE DEALER WANTS TO CHARGE US $550 PER LIGHT UNIT TO SUPPOSEDLY CORRECT THE PROBLEM. THIS IS A SERIOUS DESIGN DEFECT SAFETY ISSUE AND SHOULD RESULT IN A RECALL. *TR

Mileage: 24,000

WHEN THE HEADLIGHTS ARE ON THE BRAKE LIGHTS DO NOT WORK. WHEN THE HEADLIGHTS ARE OFF THE BRAKE LIGHTS WORK. WHEN YOU TURN ON THE HEADLIGHTS THE BRAKE LIGHTS GO ON. THE MIDDLE BRAKE LIGHT IN THE REAR WINDOW DOES WORK. TOOK CAR TO FORD DEALER, $149. FOR DIAGNOSIS. DEALER SPOKE WITH FORD AND THEY ARE WILLING TO MAKE REPAIR AT A COST OF $100. RATHER THEN $1000. WHICH IS WHAT IT WOULD COST IF FORD DID NOT PAY FOR REPAIR. I NOTICED THAT OTHERS HAD THE SAME PROBLEM. NOW I AM WORRIED THAT SOMETHING ELSE MAY GO WRONG WITH THE ELECTRICAL SYSTEM. *TR

Mileage: 6,500

HUSBAND SAW BRAKE FLICKER-MONITORED IT OVER NEXT YEAR-FIGURED LOOSE BULB. ONE TIME WENT OUT BUT CAME BACK ON. WENT IN FOR OIL CHANGE 9-25-13 MECHANIC NOTICED FLICKERING AND AT TIMES NOT WORKING.CHECKED CONNECTIONS-OK AT THIS TIME. DETERMINED VEHICLE NEEDS NEW OTR MNTD TAIL LAMP EST. $402.THE LED BULB IS UNDER $10,BUT MUST REPLACE ENTIRE UNIT! NOTIFIED FORD AND NOTICED OTHERS HAVE HAD SAME ISSUE. *TR

Mileage: 9,857

TL* THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. THE CONTACT WAS DRIVING 35 MPH AND WAS ADVISED THAT THE REAR DRIVER'S SIDE BRAKE LIGHT WAS INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 50100.

Mileage: 50,100

THE LEFT SIDE BRAKE AND TAIL LIGHT ARE NOT WORKING... CHANGED THE BULD. WAS INTERMITANT AT FIRST BUT IS NOW OUT. IN ORDER TO FIX... THE WHOLE TAILLIGHT ASSEMBLY HAS TO BE CHANGED FOR ABOUT 500.00!!! LOOKING ON THE INTERNET... IT SEEMS TO BE THAT THE LEFT ONE HAS A HUGE PROBLEM!! DANGEROUS FOR EVERYONE.

Mileage: 80,000

I WAS TOLD BY A CO-WORKER THAT I HAD A LEFT BRAKE LIGHT OUT. I CHECKED AND FOUND THAT NOT ONLY WAS THE BRAKE LIGHT OUT SO WAS THE LAMP OR RUNNING LIGHT OUT ON THE LEFT SIDE. ON THE RIGHT SIDE THE BRAKE LIGHT WORKED PROPERLY DURING THE DAY BUT AT NIGHT WITH THE RUNNING LIGHTS ON THE LIGHT SHOWN WITH BRAKE LIGHT BRIGHTNESS EVEN THOUGH BRAKE WAS NOT DEPRESSED. WHEN THE BRAKE WAS PRESSED THE LIGHT DIDN'T CHANGE ANY BRIGHTER. I CALLED THE DEALER AND THEY CONFIRMED THAT BOTH LIGHTS WOULD NEED TO BE CHANGED. IF I CHANGED THEM MYSELF IT WOULD COST $406.00 FOR THE LEFT LED MODULE AND $412.00 FOR THE RIGHT MODULE. IF THEY CHANGED THEM ADD ANOTHER $95.00. I CONTACTED FORD ASKING FOR FINANCIAL HELP WITH THIS PROBLEM BUT RECEIVED NONE. THIS REPAIR IN THE PAST USING TWO 1157 LIGHT BULBS WOULD HAVE BEEN UNDER $10.00. I HAVE NOT REPLACE LED LAMP/ BRAKE MODULES AT THIS TIME. I WILL CONTINUE TO SAVE FOR THESE ITEMS. *TR

Mileage: 55,000

FIRST BRAKE LIGHT AND TAIL LIGHT ON DRIVERS SIDE LIGHT UP ONCE IN AWHILE DID NOT KNOW WAS OUT TILL FRIEND TOLD ME , COST TO REPAIR LED LIGHT IS $400 FOR PART HAVE NOT REPAIRED YET, WHILE DRIVING AT ANY SPEED CAR WILL SHUT DOWN TO LIMP MODE ,DEALER STATED $550 TO REPAIR AND REPLACE THROTTLE BODY , BOTH ARE SERIOUS SAFETY ITEMS THAT COULD RESULT IN BEING REAR ENDED, OUT OF WARRANTY SO ORDERING A THROTTLE BODY AND REPLACE BY OURSELVES FOR IT STALLS OUT CONTINUOUSLY , RECALL SHOULD BE ORDERED ON BOTH THE TAIL LIGHT ASSEMBLIES AND THE THROTTLE BODY AS BOTH ARE A COMMON PROBLEM ON THESE VEHICLES. *TR

Mileage: 49,000

I WAS PULLED OVER BY POLICE FOR BURNT OUT TAILLIGHT ASSEMBLY ...PASSENGER SIDE ASSEMBLY NEEDED REPLACED AT 42000 MILES AND NOW DRIVERS SIDE BURNT OUT AT 43000 MILES...FACTORY ONLY PART COST ME $432 AND NOW I'M LOOKING AT ANOTHER $432... I THOUGHT LED ASSEMBLIES WERE SUPPOSE TO LAST LONGER THAN BULBS.... NOT THE CASE IN 2010 MERCURY MILANS... THIS IS MY FIRST FORD AND MY LAST FORD!! *TR

Mileage: 41,000

BRAKE LIGHTS WILL NOT OPERATE WHEN HEAD LIGHTS ARE ON. THIS PROBLEM COULD HAVE BEEN DEFECTIVE WHEN CAR WAS PURCHASED. MY DAD IS 86 YEARS OLD AND BOUGHT THE CAR NEW AS DEALER DEMO IN 02/ 2013. HES WAS NOTIFIED THAT HIS BRAKES WERE NOT WORKING AND WHEN HE RETURNED THE VEHICLE FORD WOULD NOT HONOR THE PROBLEM, I HAVE INVESTIGATED THIS PROBLEM ON THE INTERNET AND THERE ARE NUMEROUS COMPLAINTS WITH THIS YEAR MODEL.MY DAD COULD HAVE BEEN SERIOUSLY HURT IF NOT NOTIFIED BYE A PERSON FOLLOWING HIM.THIS COST HIM APPROXOMITLY 1000.00 DOLLARS TO FIX I FEEL FORD SHOULD RECALL THESE DO TO THIS PROBLEM.

Mileage: 18,000

BOTH LED TAILLIGHT ON MY 2010 MERCURY MILAN DO NOT WORK. I AM TOLD THAT BECAUSE IT IS A SEALED UNIT AND THAT IT MAY NOT BE THE BULBS, IT COULD BE THE CONTROL MODULE IN THE LENSES. I THOUGHT THAT GOING TO LED LIGHTS THEY WERE TO LAST LONGER THAT THE OLD SYSTEM AND SHOULD HAVE LASTED FOR THE LIFE OF THE CAR. THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESS. WHY WOULD BOTH GO OUT AT THE SAME TIME. NOTE THE THIRD BRAKE LIGHT WORKS AND I AM TOLD IS ON THE SAME FUSE AS THE TAILLIGHTS. THE COST TO REPLACE THESE IS AROUND $400.00 EACH AND THE ONLY PLACE TO GET IT IS A FORD DEALER. *TR

Mileage: 40,302

THIS VEHICLE IS EQUIPPED WITH LED TAIL AND BRAKE LIGHTS. I WAS INFORMED THAT MY LEFT REAR BRAKE LIGHT WAS BARELY OPERABLE, SO I WENT TO THE CLOSEST AUTHORIZED FORD DEALER TO HAVE THE SITUATION REMEDIED. THE REAR TAIL LIGHT ASSEMBLY ON THESE CARS IS A NON-REPAIRABLE SEALED ASSEMBLY, AND ANY MALFUNCTION OF THE LED'S REQUIRES THE WHOLE TAIL LIGHT ASSEMBLY TO BE REPLACED, AT A COST OF $465. THIS COST IS OUTRAGEOUS, AND HOW MANY PEOPLE WILL SIMPLY ELECT TO NOT REPLACE AN INOPERATIVE LED TAIL LIGHT OR BRAKE LIGHT ASSEMBLY? OR WHAT HAPPENS WHEN FORD CEASES TO SUPPLY THE PROPRIETARY ASSEMBLIES, AND OWNERS ARE FACED WITH JUNKING THEIR VEHICLES SIMPLY BECAUSE OF BURNT OUT TAIL LIGHT ASSEMBLIES? I AM FRUSTRATED THAT "PROGRESS" HAS TAKEN US FROM THE SIMPLE 59 CENT INCANDESCENT TAIL LIGHT OR TURN SIGNAL/BRAKE LIGHT BULB, SO AN OVER-ENGINEERED LED ASSEMBLY THAT IS PROHIBITIVELY COSTLY TO REPAIR OR REPLACE. I BELIEVE A RETROFIT TAIL LIGHT ASSEMBLY IS NEEDED, EITHER WITH SERVICEABLE LED'S, OR CONVENTIONAL INCANDESCENT BULBS. *TR

Mileage: 43,000

I'M 86 YRS OLD AND PURCHASED A 2010 MERCURY MILAN IN FEB.2013. THIS WAS A DEALER DEMO CAR WITH 13000 MILES ON IT. 2 MONTHS LATER SOMEONE WHO WAS FOLLOWING ME AT NIGHT PULLED ME OVER TO TELL ME MY BRAKE LIGHTS DIDN'T WORK. I DID SOME INVESTIGATIONS ON LINE AND FOUND OUT THAT MODEL OF CAR HAS MANY PROBLEMS WITH THE BRAKE LIGHTS NOT WORKING WHEN THE HEAD LIGHTS ARE ON. THEY WORK WHEN HEADLIGHTS ARE OFF. FORD WOULD NOT CORRECT THIS PROBLEM AND I HAD TO PAY $1000.00 FOR REPAIRS. AS I SEEN ONLINE IM NOT THE ONLY ONE WITH THIS PROBLEM, THERE ARE MANY OTHERS. I FEEL FORD IS WAITING FOR SOMEONE TO BE KILLED BEFORE THEY'LL DO ANYTHING ABOUT THIS PROBLEM! I WAS VERY FORTUNATE NOT TO BE HURT DO TO THEIR FAULTY EQUIPMENT. *TR

LAST YEAR, I WAS DRIVING DOWN THE INTERSTATE WHEN A POLICE MAN PULLED ME OVER. HE TOLD ME THAT MY TAIL LIGHT WAS OUT, AND GAVE ME A WARNING. WHENEVER I GOT HOME, I ASKED MY HUSBAND TO CHECK OUT THE MY TAIL LIGHT, AND HE TOLD ME THAT NOTHING WAS WRONG. I CHECKED AS WELL, AND SURE ENOUGH, THE PROBLEM FIXED ITSELF. A FEW WEEKS LATER, A FAMILY MEMBER WHO WAS FOLLOWING ME CALLED TO LET ME KNOW THAT THE LIGHT WAS OUT. I TOOK MY CAR TO A FORD DEALER, AND THEY EXPLAINED TO ME THAT THE ENTIRE FIXTURE (ON BOTH SIDES) WAS DEFECTIVE AND THAT THEIR WAS A SHORT. HE THEN INFORMED ME THAT IT WOULD COST WELL OVER $1,000 TO COVER THE REPAIR COSTS. I STILL HAVEN'T HAD THE OPPORTUNITY (OR THE MONEY) TO MAKE THIS REPAIR, AND AFTER DOING A LOT OF RESEARCH, IT SEEMS THAT THERE ARE MANY OTHERS WHO ARE EXPERIENCING THE SAME ISSUES. I AM ALSO HAVING PROBLEMS WITH MY THROTTLE (I WILL BE FILING A SEPARATE COMPLAINT FOR THIS). BECAUSE OF THESE TWO INCIDENTS, I AM VERY DISAPPOINTED IN THE MERCURY MILAN, AND I HOPE THAT THIS VEHICLE GETS RECALLED. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE REAR BRAKE LIGHTS REMAINED ILLUMINATED AS IF THE BRAKES WERE BEING ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CIRCUIT BOARD WAS DEFECTIVE AND AS A RESULT, THE REAR LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 53,554. *TR

Mileage: 52,000

ON OR ABOUT 5/20/2013 I NOTICED A TAILLIGHT AND BRAKE LIGHT FAILURE ON THE RIGHT REAR TAILLIGHT ASSEMBLY. I LOOKED IN THE HANDBOOK FOR A BULB NUMBER AND IT WAS NOTED THAT IT MUST BE REPLACED BY THE DEALER. I CONTACTED THE LOCAL DEALER AND WAS INFORMED THAT THIS WAS AN LED ASSEMBLY AND THE WHOLE TAILLIGHT WOULD NEED TO BE REPLACED. I WAS FURTHER INFORMED THAT THE LED'S WERE NOT THE PROBLEM , BUT THE BALLAST IN THE ELECTRICAL SYSTEM THAT WAS CAUSING THE FAILURE. I WAS THEN TOLD THAT THE REPLACEMENT WAS $500.00. LED'S ARE SUPPOSED TO LAST FOR THOUSANDS OF HOURS, UNFORTUNATELY, JUDGING FROM THE NUMBER OF COMPLAINTS ON THE INTERNET, MY SITUATION IS NOT AN ISOLATED INCIDENT. IT IS RIDICULOUS TO HAVE TO PAY OVER $500 TO FIX A FAULTY BRAKE/TAILLIGHT. IT THEN BECOMES A SAFETY HAZARD AS PEOPLE MAY NOT BE ABLE TO AFFORD SUCH AN EXPENSIVE FIX FOR WHAT WOULD OTHERWISE BE A $3-4 BULB. THE CONSUMER SHOULD NOT HAVE TO PAY FOR A POOR DESIGN AND A POTENTIAL SAFETY HAZARD. I DID CONTACT FORD CUSTOMER SERVICE AND WAS TOLD THERE MAY BE SOME POST-WARRANTY FUNDS AVAILABLE, BUT THAT I WOULD NEED TO HAVE THE PROBLEM DIAGNOSED AT THE DEALER. A SERVICE TECH DIAGNOSIS WOULD COST AN ADDITIONAL $110.00 WITH NO GUARANTEE OF ANY FINANCIAL REIMBURSEMENT. NOW OVER $600.00 FOR A BRAKE/TAILLIGHT. *TR

Mileage: 58,000

I HAVE A 2010 MERCURY MILAN WITH 40,000 MILES ON IT. RECENTLY SOMEONE POINTED OUT TO ME THAT THE DRIVER-SIDE BRAKE LIGHT IS CONTINUOUSLY ACTIVATED. CONSEQUENTLY WHEN BRAKING, DRIVERS BEHIND ME ARE ONLY NOTIFIED BY THE RIGHT AND CENTER BRAKE LIGHTS. IT SEEMS TO ONLY HAPPEN WHEN THE HEADLIGHTS ARE ON. MY RESEARCH SHOWS THIS TO BE A COMMON ISSUE WITH THE 2010 MERCURY MILAN WITH SOME HAVING BOTH BRAKE LIGHTS MALFUNCTIONING. DIAGNOSIS SAYS IT IS A FAULTY LED BRAKE LIGHT ASSEMBLY, WHICH WOULD IMPLY A BAD CIRCUIT BOARD. THIS IS A SERIOUS SAFETY HAZARD AND SHOULD BE RECALLED. I CONTACTED FORD ABOUT IT AND THEY DIRECTED ME TO A DEALER SAYING THEY, (FORD) WOULD PROBABLY PAY FOR THE REPAIR. AFTER I CONTACTED THE DEALER, FORD CHANGED THEIR MIND AND SAID THAT SINCE I DIDN'T BUY THE CAR NEW, THEY DIDN'T CONSIDER ME A "LOYAL'" FORD CUSTOMER AND WILL NOT COVER ANY OF THE COST. IT SEEMS FORD IS ONLY CONCERNED ABOUT THE SAFETY OF THEIR "LOYAL" CUSTOMERS. *TR

Mileage: 40,000

IN EARLY DECEMBER, I CLICKED THE DOOR OPEN BUTTON IN THE DARK AND NOTICED THE RIGHT REAR TAIL LIGHT WAS ONLY HALF LIT. I WENT TO THE MANUAL TO SEE WHAT BULB IT WAS, FIGURING THAT I COULD BUY A NEW ONE AND CHANGE IT. THE MANUAL SAID TO BRING THE CAR TO THE DEALER. I DECIDED THAT I WOULD BRING THE CAR TO THE DEALER WHEN THE NEXT OIL CHANGE WAS DUE. I BROUGHT THE CAR IN ON JANUARY 9TH AND WAS TOLD THAT BOTH THE RIGHT AND LEFT TAIL LIGHTS HAD TO BE REPLACED AND THE COST WOULD BE $1,100. THE TIME OF THIS SERVICE WAS TWO MONTHS AND LESS THAN TWO THOUSAND MILES PAST THE BASIC WARRANTY. I WAS SHOCKED AND VERY UNHAPPY AS I FELT THAT THIS WAS CLEARLY A MANUFACTURING DEFECT AS THE LEDS SHOULD LAST 10,000 HOURS OR MORE. THESE HAD, AT MOST, 700 HOURS. THE DEFECT MAY WELL HAVE OCCURRED DURING THE WARRANTY PERIOD, BUT I NEVER NOTICED IT AS NO INDICATOR LIGHT EVER WENT ON. THE SERVICE REP AND SERVICE MANAGER CONTACTED FORD AND THERE WAS AN ADJUSTMENT MADE WHERE I PAID 30% OR $325. *TR

Mileage: 36,000

CARRIED MY MILAN PREMIER FOR ITS REQUIRED ANNUAL STATE OF NC INSPECTION. THE VEHICLE FAILED THE INSPECTION DUE TO THE FOLLOWING: THE REAR LED LIGHTS GLOWED IN THE BRAKE LIGHT MODE WHEN THE HEADLIGHTS WERE TURNED ON. WHEN THE BRAKES WERE APPLIED, THE SMALL REAR LIGHT BELOW THE REAR SPOILER CAME ON. BOTH REAR LAMP ASSEMBLIES HAD TO BE REPLACED BY A FORD DEALER. WITHOUT THE INSPECTION I WOULD NOT HAVE KNOWN THE PROBLEM EXISTED. A SEARCH ON THE INTERNET INDICATES MANY SIMILAR PROBLEMS WITH MILAN PREMIER LED LIGHTS. THIS IS MY FIRST VEHICLE WITH LED LIGHTS. BASED ON MY EXPERIENCE, A WARNING SYSTEM SHOULD BE PLACED ON VEHICLES WITH THESE LIGHTS IF THEY PERFORM IN THIS MANNER WHEN MALFUNCTIONING. *TR THE CONSUMER STATED HE RECENTLY NOTICED A CRACK IN THE SIDEWALL NEAR THE TOP OF ALL THE TIRES, LOCATED IN A GROOVE THAT CIRCLED THE TIRES. THE TIRES WERE INSPECTED, AND A GESTURE OF GOODWILL CREDIT WAS OFFERED. THE STORE REPRESENTATIVE BLAMED THE CONDITION ON DRY ROT AND FURTHER STATED THAT ANY TYPE OF SOLUTION WOULD HASTENED THE CRACKING PROBLEM. UPDATED 04/03/14

Mileage: 15,231

I COMMUTE APPROX 45 MILES TO WORK ON A DAILY BASIS MONDAY THRU FRIDAY. I HAVE A FRIEND THAT ALSO COMMUTES, AND ON SEVERAL OCCASIONS SHE HAS CALLED ME AND ASKED IF I WAS ON THE INTERSTATE AND WHERE I WAS LOCATED, SHE SAID I CAN TELL WHEN YOU ARE ON THE ROAD, AS YOUR TAIL LIGHTS ARE ALWAYS SO MUCH BRIGHTER THAN EVERYONE'S. APPROX A MONTH AND A HALF AGO, THE SAME THING HAPPENED AND MY FRIEND ASKED ME TO STEP ON THE BRAKES, SHE NOTED THAT THE ONLY DIFFERENCE IN THE LIGHTING ON THE BACK OF MY CAR WAS THAT THE BRAKE LIGHT IN THE BACK WINDOW CAME ON, THE TAILLIGHT-BRAKE LIGHTS DIDN'T CHANGE WHEN I STEPPED ON THEM BRAKE. I HAVE SINCE TAKEN MY CAR INTO THE DEALERSHIP TO FIND OUT WHAT IS THE MATTER, ONE DEALERSHIP REPORTED THAT I HAVE AN LED BOARD OUT, ON BOTH SIDES, APPROX COST 397 DOLLARS A PIECE. I THEN TOOK IT TO A FORD DEALERSHIP AND THEY HAVE SPENT 2 WEEKS TRYING TO FIGURE OUT WHAT THE PROBLEM WAS, THEY CHANGED THE SWITCH UNDER THE DASH, THOUGHT IT WAS FIXED AND THEN COULDN'T GET THE CAR OUT OF GEAR. THEY THEN TOOK A TAILLIGHT OUT OF ANOTHER MERCURY MILAN ON THEIR LOT AND PUT IT IN MY CAR, WHICH WORKED, BUT THEN DIDN'T ON THE OTHER CAR. THE MECHANIC I SPOKE WITH SAID THEY HAD NOT SEEN THIS BEFORE, BUT HAD NEVER LOOKED FOR IT BECAUSE NO ONE HAD BROUGHT IT TO THEIR ATTENTION, HE REPORTED THAT HE WAS GOING TO CHECK ALL THE CARS ON THEIR LOT AND WAS VERY CONCERNED ABOUT THE SAFETY ISSUE, THAT I COULD HAVE VERY EASILY HAVE BEEN REAR-ENDED, BECAUSE THERE WAS NO CHANGE IN THE BRAKE LIGHTS. THE MECHANIC SAID THAT WHEN THE HEADLIGHTS ARE ON , THE BRAKE LIGHTS ARE ON CONTINUOUSLY. *TR

Mileage: 45,000

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE REAR DRIVER SIDE BRAKE LIGHT WOULD FLICKER ON AND OFF OR WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 35,700 AND THE CURRENT MILEAGE WAS 40,200.

Mileage: 35,700