Compare to Other Years

Active Recalls (1)

13V081000 Mar 7, 2013 SEATS

Ford is recalling certain model year 2004-2007 Freestar and Mercury Monterey vehicles manufactured from March 24, 2003, through November 7, 2006, equipped with a third row seat and originally sold in,...

Complaints

Showing 20 of 24
Oct 7, 2015 Power Train 130,000 mi

VEHICLE WAS IN MOTION, ON A HIGHWAY, IN TRAFFIC AT APPROXIMATELY 65 MPH. SUDDENLY, IT WAS AS IF THE CAR WAS IN NEUTRAL. I COASTED OFF TO THE SHOULDER , TRIED TO SHIFT THE CAR INTO GEAR, NOTHING! NO REVERSE, NO FORWARD, 1 OR 3. AFTER SITTING FOR ABOUT 30 MINUTES, I ATTEMPTED TO SHIFT AGAIN INTO A...

Oct 7, 2015 Power Train 130,000 mi

VEHICLE WAS IN MOTION, ON A HIGHWAY, IN TRAFFIC AT APPROXIMATELY 65 MPH. SUDDENLY, IT WAS AS IF THE CAR WAS IN NEUTRAL. I COASTED OFF TO THE SHOULDER , TRIED TO SHIFT THE CAR INTO GEAR, NOTHING! NO REVERSE, NO FORWARD, 1 OR 3. AFTER SITTING FOR ABOUT 30 MINUTES, I ATTEMPTED TO SHIFT AGAIN INTO A...

Sep 9, 2015 Engine 129,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MONTEREY. WHILE DRIVING AT 45 MPH, THE VEHICLE INADVERTENTLY WENT INTO NEUTRAL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILU...

Sep 9, 2015 Power Train 129,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MONTEREY. WHILE DRIVING AT 45 MPH, THE VEHICLE INADVERTENTLY WENT INTO NEUTRAL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILU...

Sep 9, 2015 Engine 129,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MONTEREY. WHILE DRIVING AT 45 MPH, THE VEHICLE INADVERTENTLY WENT INTO NEUTRAL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILU...

Sep 9, 2015 Power Train 129,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MONTEREY. WHILE DRIVING AT 45 MPH, THE VEHICLE INADVERTENTLY WENT INTO NEUTRAL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILU...

Jun 8, 2015 Air Bags 59,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MONTEREY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ...

Jun 8, 2015 Air Bags 59,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MONTEREY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ...

Jan 12, 2015 Power Train 86,000 mi

WHILE I WAS DRIVING,THE 2007 MONTEREY MINI-VAN SUDDENLY STOPPED RESPONDING TO THE ACCELERATOR. THE BRAKES WERE STILL RESPONSIVE, AS WAS STEERING. THERE WAS ABSOLUTELY NO WARNING TO THIS ABRUPT PROBLEM, AND IT WAS PARTICULARLY WORRISOME BECAUSE THERE WERE VEHICLES FOLLOWING ME ON THE 4-LANE ROAD AN...

Jan 12, 2015 Fuel/propulsion System 86,000 mi

WHILE I WAS DRIVING,THE 2007 MONTEREY MINI-VAN SUDDENLY STOPPED RESPONDING TO THE ACCELERATOR. THE BRAKES WERE STILL RESPONSIVE, AS WAS STEERING. THERE WAS ABSOLUTELY NO WARNING TO THIS ABRUPT PROBLEM, AND IT WAS PARTICULARLY WORRISOME BECAUSE THERE WERE VEHICLES FOLLOWING ME ON THE 4-LANE ROAD AN...

Jan 12, 2015 Vehicle Speed Control 86,000 mi

WHILE I WAS DRIVING,THE 2007 MONTEREY MINI-VAN SUDDENLY STOPPED RESPONDING TO THE ACCELERATOR. THE BRAKES WERE STILL RESPONSIVE, AS WAS STEERING. THERE WAS ABSOLUTELY NO WARNING TO THIS ABRUPT PROBLEM, AND IT WAS PARTICULARLY WORRISOME BECAUSE THERE WERE VEHICLES FOLLOWING ME ON THE 4-LANE ROAD AN...

Jan 12, 2015 Power Train 86,000 mi

WHILE I WAS DRIVING,THE 2007 MONTEREY MINI-VAN SUDDENLY STOPPED RESPONDING TO THE ACCELERATOR. THE BRAKES WERE STILL RESPONSIVE, AS WAS STEERING. THERE WAS ABSOLUTELY NO WARNING TO THIS ABRUPT PROBLEM, AND IT WAS PARTICULARLY WORRISOME BECAUSE THERE WERE VEHICLES FOLLOWING ME ON THE 4-LANE ROAD AN...

Jan 12, 2015 Fuel/propulsion System 86,000 mi

WHILE I WAS DRIVING,THE 2007 MONTEREY MINI-VAN SUDDENLY STOPPED RESPONDING TO THE ACCELERATOR. THE BRAKES WERE STILL RESPONSIVE, AS WAS STEERING. THERE WAS ABSOLUTELY NO WARNING TO THIS ABRUPT PROBLEM, AND IT WAS PARTICULARLY WORRISOME BECAUSE THERE WERE VEHICLES FOLLOWING ME ON THE 4-LANE ROAD AN...

Jan 12, 2015 Vehicle Speed Control 86,000 mi

WHILE I WAS DRIVING,THE 2007 MONTEREY MINI-VAN SUDDENLY STOPPED RESPONDING TO THE ACCELERATOR. THE BRAKES WERE STILL RESPONSIVE, AS WAS STEERING. THERE WAS ABSOLUTELY NO WARNING TO THIS ABRUPT PROBLEM, AND IT WAS PARTICULARLY WORRISOME BECAUSE THERE WERE VEHICLES FOLLOWING ME ON THE 4-LANE ROAD AN...

Dec 3, 2014 Electrical System 117,215 mi

ON NUMEROUS OCCASIONS, THE ENGINE IN THIS VEHICLE WOULD STALL, CUT OUT, OR COMPLETELY QUIT RUNNING WHILE DRIVING OR SITTING AT A STOPLITE. ON ACCELERATION, THE ENGINE WOULD STALL OR CUT OUT AND THE TRANSMISSION WOULD FEEL LIKE IT IS SLIPPING. WHEN THE ENGINE WOULD STALL OR QUIT RUNNING, STEERING AND...

Dec 3, 2014 Power Train 117,215 mi

ON NUMEROUS OCCASIONS, THE ENGINE IN THIS VEHICLE WOULD STALL, CUT OUT, OR COMPLETELY QUIT RUNNING WHILE DRIVING OR SITTING AT A STOPLITE. ON ACCELERATION, THE ENGINE WOULD STALL OR CUT OUT AND THE TRANSMISSION WOULD FEEL LIKE IT IS SLIPPING. WHEN THE ENGINE WOULD STALL OR QUIT RUNNING, STEERING AND...

Dec 3, 2014 Engine 117,215 mi

ON NUMEROUS OCCASIONS, THE ENGINE IN THIS VEHICLE WOULD STALL, CUT OUT, OR COMPLETELY QUIT RUNNING WHILE DRIVING OR SITTING AT A STOPLITE. ON ACCELERATION, THE ENGINE WOULD STALL OR CUT OUT AND THE TRANSMISSION WOULD FEEL LIKE IT IS SLIPPING. WHEN THE ENGINE WOULD STALL OR QUIT RUNNING, STEERING AND...

Dec 3, 2014 Electrical System 117,215 mi

ON NUMEROUS OCCASIONS, THE ENGINE IN THIS VEHICLE WOULD STALL, CUT OUT, OR COMPLETELY QUIT RUNNING WHILE DRIVING OR SITTING AT A STOPLITE. ON ACCELERATION, THE ENGINE WOULD STALL OR CUT OUT AND THE TRANSMISSION WOULD FEEL LIKE IT IS SLIPPING. WHEN THE ENGINE WOULD STALL OR QUIT RUNNING, STEERING AND...

Dec 3, 2014 Power Train 117,215 mi

ON NUMEROUS OCCASIONS, THE ENGINE IN THIS VEHICLE WOULD STALL, CUT OUT, OR COMPLETELY QUIT RUNNING WHILE DRIVING OR SITTING AT A STOPLITE. ON ACCELERATION, THE ENGINE WOULD STALL OR CUT OUT AND THE TRANSMISSION WOULD FEEL LIKE IT IS SLIPPING. WHEN THE ENGINE WOULD STALL OR QUIT RUNNING, STEERING AND...

Dec 3, 2014 Engine 117,215 mi

ON NUMEROUS OCCASIONS, THE ENGINE IN THIS VEHICLE WOULD STALL, CUT OUT, OR COMPLETELY QUIT RUNNING WHILE DRIVING OR SITTING AT A STOPLITE. ON ACCELERATION, THE ENGINE WOULD STALL OR CUT OUT AND THE TRANSMISSION WOULD FEEL LIKE IT IS SLIPPING. WHEN THE ENGINE WOULD STALL OR QUIT RUNNING, STEERING AND...

Sep 24, 2013 Vehicle Speed Control 115,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING 6 MPH, THE VEHICLE STOPPED ACCELERATING. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 115,000.

Sep 24, 2013 Vehicle Speed Control 115,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING 6 MPH, THE VEHICLE STOPPED ACCELERATING. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 115,000.

Feb 27, 2010 Traction Control System 20,000 mi

ABOUT 1 OUT OF EVERY 100 TIMES I DRIVE MY 2007 MERCURY MONTEREY VAN, THE "ADVANCETRAC" SYSTEM ENGAGES FOR NO APPARENT REASON. I LOSE CONTROL OF ACCELERATION, AND MUST PULL OVER, STOP, AND COMPLETELY SHUT DOWN THE VAN, AND START IT UP AGAIN TO REGAIN CONTROL. I HAVE TAKEN IT TO THE DEALER AND TOLD ...

Feb 27, 2010 Traction Control System 20,000 mi

ABOUT 1 OUT OF EVERY 100 TIMES I DRIVE MY 2007 MERCURY MONTEREY VAN, THE "ADVANCETRAC" SYSTEM ENGAGES FOR NO APPARENT REASON. I LOSE CONTROL OF ACCELERATION, AND MUST PULL OVER, STOP, AND COMPLETELY SHUT DOWN THE VAN, AND START IT UP AGAIN TO REGAIN CONTROL. I HAVE TAKEN IT TO THE DEALER AND TOLD ...