1999 MERCURY MOUNTAINEER Problems & Recalls
Detailed safety information and owner complaints
Problem Breakdown
Compare to Other Years
Common Problems
CURSE CONTROL OCCASIONALLY MAKES ENGINE ACCELERATE WHILE AND AFTER BRAKE APPLIED WHILE MOVING UNDER 5 MPH AND EVEN WHILE STOPPED WITH BRAKE STILL APPLIED. MORE THAN ONCE A PEDESTRIAN WAS AT RISK IN A CROSSWALK WHILE VEHICLE STOPPED WITH BRAKE STILL APPLIED, THEN ENGINE SUDDENLY BECAME NEAR FULL TH...
Mileage: 130,000
EXPLODING AIRBAGS FILLED VEHICLE WITH SMOKE AND ASH. I RECEIVED MINOR BURNS AND ABRASIONS ON ARMS AND FACE, DAUGHTER RIDING IN BACK SEAT RECEIVED BLACK EYE FORM FLYING OBJECT AND REQUIRED SCAN OF HEAD TO RULE OUT HEAD INJURY. WAS RESULT OF ACCIDENT
Mileage: 230,000
TL* THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER EQUIPPED WITH COOPER DISCOVERER H/T TIRES, SIZE: P265/75R15. WHILE DRIVING APPROXIMATELY 70 MPH, A LOUD BANGING NOISE CAME FROM THE REAR OF THE VEHICLE. AFTER STOPPING TO INSPECT THE VEHICLE, IT WAS DISCOVERED THAT THE REAR DRIVER SIDE TIRE HAD EXPERIE...
Mileage: 180,000
TL* THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED...
Mileage: 128,000
REAR WINDOW WIPER MOTOR , WASHER WORKS. *TR
Mileage: 109,901
CHECK ENGINE LIGHT WAS ON. RAN DIAGNOSTICS TO DETERMINE THE FUEL TANK WAS NOT PULLING A VACUUM. DETERMINED THE FUEL FILLER NECK PIPE WAS CRACKED AT THE TOP OF THE LINE NEAR THE TANK CAP. WENT TO REPLACE THE FUEL FILLER NECK PIPE AND FOUND OUT WHERE THE PIPE MEETS THE TANK, MORE THAN 1/2 OF THE DIAME...
Mileage: 130,000
TL* THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. THE VEHICLE WAS EQUIPPED WITH GOODYEAR WRANGLER TIRES, LINE SIZE: P235/75/R15, DOT NUMBER: RTN-ST235-75-15105S. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE FRONT PASSENGER SIDE TIRE BLEW. THE CONTACT LOST CONTROL OF VEHICLE AND DROVE INTO THE WO...
Mileage: 80,000
HAVE BEEN HAVING TROUBLE WITH DOOR LOCKS, DELAY SWITCH ON REARVIEW MIRROR, WINDOW LOCK AND WINDOW FUNCTIONS, ABS ON ALL THE TIME ,DOOR AJAR LIGHT ON ALL THE TIME. NONFUNCTIONING DOME LIGHT SWITCHES AND INTERMITTENT CHECK ENGINE LIGHT ( WHICH WHEN CHECKED WAS DETERMINED TO BE SOME UNKNOWN INSUFFICIEN...
Mileage: 196,828
TL* THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND IDLE WHEN IT CAUGHT IN FIRE FROM THE ENGINE AREA AND SPREAD TO THE INSTRUMENT PANEL. THE INSTRUMENTAL PANEL AND THE ENGINE COMPONENTS WERE COMPLETELY MELTED. THE FIRE DEPARTMENT WAS CALLED AND ADVISED...
Mileage: 160,000
FRONT WIPERS STOP WORKING. THIS OCCURS ABRUPTLY WITHOUT REGARD TO WEATHER CONDITIONS, TIME THE CAR IS RUNNING, ETC. I HAVE REPLACED BOTH THE MOTOR AND THE SWITCH. THE WIPERS STILL FAIL. THIS IS VERY DANGEROUS. *TR
Mileage: 70,000
TL*THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. THE VEHICLE HAS FIRESTONE STEELTEX A/T TIRES. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO SWERVE FROM SIDE TO SIDE. THE DRIVER PULLED ONTO THE SIDE OF THE ROAD AND DISCOVERED THAT THE REAR PASSENGER TIRE HAD TREAD SEPARATION. THE TIRE ...
Mileage: 102,162
MY CAR CAUGHT ON FIRE, WHILE PARKED IN MY GARAGE. MY GARAGE BURNED COMPLETELY DOWN AND SOME DAMAGE WAS DONE TO MY HOME AND SURROUNDING PROPERTY. *TR
TL*THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE PAINT BEGAN PEELING OFF THE HOOD ON THE DRIVER SIDE. THE MANUFACTURER AND DEALER HAVE NOT BEEN NOTIFIED. THE VEHICLE HAS NOT BEGUN TO RUST. THE CURRENT AND FAILURE MILEAGES WERE 120,000.
Mileage: 120,000
TL*THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL SWITCH IN AUGUST OF 2007. THE PARTS FOR THE RECALL REPAIR ARE TAKING AN EXTREMELY LONG TIME TO ARRIVE. HE WAS DISSATISFIED THAT FORD NEVER PROVIDED THEIR CUSTOMERS WI...
1999 MERCURY MOUNTAINEER SWAY BAR FAILURE. CONSUMER STATES THAT FRONT PASSENGER SWAY BAR LINK WAS SHEARED OFF. THEN HE NOTICED THE DRIVER SIDE SWAY BAR LINK WAS THE SAME WAY. CONSUMER REPLACED BOTH OF THE LINKS. *KB THE CONSUMER STATED A RECALL HAD BEEN ISSUED FOR EARLIER MODELS. *JB
TL*THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. HE RECEIVED RECALL NOTICE 05S28 IN SEPTEMBER OF 2006. THE PARTS ARE NOT AVAILABLE. THE VEHICLE SPEED CONTROL IS NOT DISCONNECTED. THE CURRENT MILEAGE WAS 77000. THERE ARE NO FAILURES AT THIS TIME. THE VIN IS NOT AVAILABLE.
ON MY VEHICLE A BOLD ON THE DRIVER SIDE SEAT HAS BROKEN CAUSING ADDITIONAL DAMAGE TO THE SEAT. THE TUBULAR PART INSIDE IS CRACKED AND NEEDS TO BE REPLACED. APPARENTLY THERE WAS A RECALL ON THE BOLT THAT BROKE, BUT I NEVER RECEIVED A RECALL NOTICE IN THE MAIL. FORD IS STATING THIS WAS SENT TO ME 6...
TL*THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. WHILE DRIVING THE VEHICLE THE CONTACT SMELLED SMOKE AND PULLED OFF THE ROAD. AS THE SMELL INTENSIFIED THE CONTACT TURNED OFF THE IGNITION SWITCH AND EXITED THE VEHICLE. THE CONTACT STATED THAT WITHIN FIVE MINUTES THE SMOKE TURNED GRAY AND BLACK IN C...
Mileage: 54,717
DT*: THE CONTACT STATED THE VEHICLE LOST TRACTION, DUE TO ICE ON THE ROAD, AND HIT A GUARD RAIL, WHILE TRAVELING 20 MPH. THE VEHICLE IMPACTED THE GUARD RAIL HEAD ON, AND THE FRONTAL AIRBAGS FAILED TO DEPLOY. BOTH PARTIES WERE SECURED BY THE SEAT BELTS. A POLICE REPORT AND PHOTOS WERE TAKEN OF THE...
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE HIT ANOTHER VEHICLE FROM BEHIND AND THE FRONTAL AIRBAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AT THE SCENE AND THE DRIVER SUSTAINED MINOR INJURIES. AFTER THE ACCIDENT, THE AIR BAG LIGHT ILLUMINATED. THE DEALERSHIP WAS NOT ALERTED AND...
Mileage: 119,602
DT*: THE CONTACT STATED THE TAILGATE FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THEY REPLACED THE TAILGATE. THE WELDS HAD POPPED LOOSE WHICH ALLOWED THE HINGES TO MOVE OUT OF POSITION. UPDATED 04/12/06. *JB
Mileage: 23,000
1999 MERCURY MOUNTAINEER TIRE BLOW OUT OCCURRED WHILE DRIVING AT 70 MPH.***NO ANSWER REQUIRED***. *MR *JB THE CONSUMER WAS TOLD THE ROTORS WERE OUT OF ROUND.
1999 MERCURY MOUNTAINEER TIRE BLOW OUT OCCURRED WHILE DRIVING AT 70 MPH.***NO ANSWER REQUIRED***. *MR *JB THE CONSUMER WAS TOLD THE ROTORS WERE OUT OF ROUND.
1999 MERCURY MOUNTAINEER DEVELOPED PROBLEMS WITH THE WINDSHIELD WIPERS, TIRES, DRIVER'S SIDE MIRROR, LINKAGE ON THE TRANSMISSION, CHECK ENGINE LIGHT AND THE AIRBAG LIGHT.*MR
1999 MERCURY MOUNTAINEER DEVELOPED PROBLEMS WITH THE WINDSHIELD WIPERS, TIRES, DRIVER'S SIDE MIRROR, LINKAGE ON THE TRANSMISSION, CHECK ENGINE LIGHT AND THE AIRBAG LIGHT.*MR
1999 MERCURY MOUNTAINEER DEVELOPED PROBLEMS WITH THE WINDSHIELD WIPERS, TIRES, DRIVER'S SIDE MIRROR, LINKAGE ON THE TRANSMISSION, CHECK ENGINE LIGHT AND THE AIRBAG LIGHT.*MR
1999 MERCURY MOUNTAINEER DEVELOPED PROBLEMS WITH THE WINDSHIELD WIPERS, TIRES, DRIVER'S SIDE MIRROR, LINKAGE ON THE TRANSMISSION, CHECK ENGINE LIGHT AND THE AIRBAG LIGHT.*MR
1999 MERCURY MOUNTAINEER DEVELOPED PROBLEMS WITH THE WINDSHIELD WIPERS, TIRES, DRIVER'S SIDE MIRROR, LINKAGE ON THE TRANSMISSION, CHECK ENGINE LIGHT AND THE AIRBAG LIGHT.*MR
1999 MERCURY MOUNTAINEER DEVELOPED PROBLEMS WITH THE WINDSHIELD WIPERS, TIRES, DRIVER'S SIDE MIRROR, LINKAGE ON THE TRANSMISSION, CHECK ENGINE LIGHT AND THE AIRBAG LIGHT.*MR
DT: WAS DRIVING AND THE SUV THREW ITSELF INTO 4 WHEEL DRIVE LOW, CAUSING RAPID DECELERATION OF VEHICLE. IT WAS RAINING AND IT HAPPENED WITHOUT WARNING. FORD HAS SPECIAL SERVICE MESSAGES #508000 DRIVE LINE TRASFER CASE CONCERNS. CONTACT HAS CONCERNS ABOUT NOT BEING NOTIFIED BY MANUFACTURER ABOUT ...
Mileage: 54,000
TOTAL SIDEWALL AND BELT FAILURE ON RIGHT REAR TIRE ON A 1999 MERCURY MOUNTAINEER. THE TIRES WERE THE REPLACEMENTS FOR THE FIRESTONE TIRE RECALL IN 2001. THE TIRES HAVE 28,000 MILE ON THEM IN THE FOUR YEARS
Mileage: 49,273
1999 MERCURY MOUNTAINEER. LEAK IN REAR DIFFERENTIAL AT 40,000 MILES. REPLACED PINION SEAL. AT 67,000 MILES, A LOUD, WHINE EMITTED FROM REAR AXLE WHEN DRIVING (REGARDLESS OF SPEED) AND THE MECHANIC ADVISES US TO REPLACE REAR DIFFERENTIAL BEARINGS OR ENTIRE REAR DIFFERENTIAL. IF WE DON'T, WE FEAR T...
Mileage: 67,000
WHILE DRIVING AT 65 MPH, THE REAR DRIVER SIDE TIRE TREAD SEPARATED, WHICH CAUSED THE VEHICLE TO SPIN OUT OF CONTROL. *AK THE TIRE REMAINED FULLY INFLATED WHEN THE TREAD SEPARATED. *SC *JB
Mileage: 88,000
DRIVER WAS TRAVELING ON THE HIGHWAY AND WITHOUT WARNING THE VEHICLE STALLED. DRIVER WAS UNABLE TO RESTART VEHICLE. HAD VEHICLE TOWED TO THE DEALER. MECHANIC DETERMINED THAT THE OIL PUMP NEEDED TO BE REPLACED. *AK
ACCELERATED 1999 MERCURY MOUNTAINEER V8 FROM STOP LIGHT. THROTTLE GOT STUCK IN ACCELERATE POSITION. TRIED TO FREE THROTTLE BY REPEATED PULSING WITH FOOT BUT ACCCELERATOR STUCK IN FULL THROTTLE POSITION AND COULD NOT STOP CAR! HAD TO TURN OFF IGNITION RESULTING IN NO POWER STEERING OR BRAKING. W...
Mileage: 79,000
WHILE DRIVING THERE WAS UNATTENDED ACCELERATION. CONSUMER'S FOOT ACTUALLY WAS ON THE BRAKE AND AT THE ACCELERATOR PEDAL AT THE SAME TIME. THE PEDALS WERE VERY CLOSE TOGETHER. ACCIDENT OCCURRED. VEHICLE WAS TOTALED. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY.*AK.....ONCE OFF THE EXIT RAM SLID THROUGH ...
WHILE DRIVING THERE WAS UNATTENDED ACCELERATION. CONSUMER'S FOOT ACTUALLY WAS ON THE BRAKE AND AT THE ACCELERATOR PEDAL AT THE SAME TIME. THE PEDALS WERE VERY CLOSE TOGETHER. ACCIDENT OCCURRED. VEHICLE WAS TOTALED. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY.*AK.....ONCE OFF THE EXIT RAM SLID THROUGH ...
WHILE DRIVING THERE WAS UNATTENDED ACCELERATION. CONSUMER'S FOOT ACTUALLY WAS ON THE BRAKE AND AT THE ACCELERATOR PEDAL AT THE SAME TIME. THE PEDALS WERE VERY CLOSE TOGETHER. ACCIDENT OCCURRED. VEHICLE WAS TOTALED. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY.*AK.....ONCE OFF THE EXIT RAM SLID THROUGH ...
AIR BAG LIGHT KEEPS TURNING ON. VEHICLE HAS BEEN TAKEN TO THE REPAIR SHOP BUT THEY WERE UNABLE TO TURN IT OFF. THERE WERE NO CURRENT RECALLS FOR THE AIR BAGS ON THIS PARTICULAR VEHICLE.*AK
WHILE THE VEHICLE WAS PARKED CONSUMER HEARD A LOUD NOISE COMING FROM THE REAR. DEALER INSPECTED THE VEHICLE AND NOTICED THAT THE SPARE TIRE WAS ON THE FLOOR AND THAT THE SUPPORT CABLE BROKE. CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. THIS INFORMATION WAS PROVIDED BY MRS. ZELMA'S HUSBA...
Mileage: 10,009
ON FRIDAY, OCTOBER 22, 2004, I WAS DRIVING ON THE TACONIC STATE PARKWAY BY PUDDING STREET IN NEW YORK, MY DRIVER'S SIDE FRONT TIRE EXPLODED OUT OF NOWHERE. THERE WAS NO ABSOLUTELY NO HAZARDS ON THE ROADWAY AND IT WAS A SMOOTH ROAD SURFACE. ALL MY GOODYEAR WRANGLER RTS TIRES WERE NOT MORE THAN ONE ...
DRIVER'S SIDE DOOR FAILED TO OPEN EITHER BY THE AUTOMATIC LOCK, PULLING DOOR HANDLE FROM THE INSIDE OR ROLLING THE WINDOW DOWN AND PULLING THE HANDLE FROM THE OUTSIDE. WARRANTY WAS EXTENDED TO ASSIST WITH REPAIRS, BUT DID NOT INCLUDE ALL CONSUMERS. *AK
DRIVER DOOR LOCKS DRIVER IN. *AK
Mileage: 80,000
THE PASSENGER SIDE TIE ROD OF MY 1999 MERCURY MOUNTAINEER, 75,000 MILES, FELL APART (AT THE BALL JOINT) WHILE DRIVING. I WAS VERY LUCKY TO NOT CRASH THE CAR (I WAS ON A QUITE ROAD AND GOING SLOWLY). MY CAR HAS BEEN WELL KEPT AND HAD A FULL FORD SERVICE ($800) IN FEBRUARY. I WENT ONLINE AND NOTICED T...
Mileage: 75,000
WHILE DRIVING AT LOW SPEED, THE DRIVER HEARD A LOUD KNOCKING SOUND COMING FROM THE FRONT OF THE VEHICLE. THIS CAUSED THE STEERING WHEEL TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *JB *NM
GAS PEDAL DETACHED FROM THE VEHICLE WHILE DRIVING. *PH THIS CAUSED THE VEHICLE TO TURN INTO THE SNOW BANK. *SC
MY GRAPHICH DISPLAY (CLOCK/RADIO STATIONS, MODE) STOPPED WORKING ON MY RADIO. THE AUTO SHOP HAS REPLACED THE RADIO TWICE WITH THE SAME RESULTS. ALL CABLING AND FUSES WERE CHECKED AND CERTIFIED OKAY. ALL OTHER COMPONENTS ARE WORKING EXCEPT FOR THE DISPLAY. HELP!!!!*AK
Mileage: 86,500
THE SIDE AIR BAG INDICATOR LIGHT COME ON WHILE DRIVING. THE DEALERSHIP INDICATED THIS OCCURRED BECAUSE OF A HIGH VOLTAGE ISSUE WITH THE SIDE AIR BAG CONTROL SWITCH. THE SWITCH HAS TO BE REPLACED. THE CAUSE OF THE HIGH VOLTAGE ISSUE WAS UNDETERMINED. *JB
Mileage: 68,000
CONSUMER WAS CHARGED $80.15 TO LEARN THE CHECK ENGINE LIGHT PROBLEM SHE EXPERIENCED WAS RECALLED BY FORD. *PH *NM
Mileage: 53,000
CD PLAYER DOES NOT WORK AND GRAPHICAL DISPLAY NOT WORKING. HAD IDENTICAL PROBLEM IN SEPT/OCT 2002. UNDER EXTENDED WARRANTY. PAID $100 FOR NEW RADIO. HAPPENED AGAIN DEC 2003 - SAME THING CD STOPPED WORKING AND GRAPHICAL DISPLAY NOT WORKING.*AK REPLACED - SEPT/OCT 2002. NOW SAME PROBLEM WITH N...
Mileage: 75,000
TRIED TO SET CRUISE CONTROL AND IT WOULD NOT HOLD SPEED SET AFTER 2 ATTEMPTS, THEN IT JUST "TOOK OFF". GAS PETAL WAS ALL THE WAY TO THE FLOOR AND I COULD NOT GET IT UP. COULD NOT SHUT OFF CRUISE CONTROL BY BRAKING OR HITTING "OFF" BUTTON. WAS ON EXPRESSWAY AND GOING OVER 90. HAD TO FIGHT GAS PE...
Mileage: 61,500
TOOK THE TRUCK BACK TO THE DEALER FOR THE FOUR TIME 9/2903 FOR THE CHECK ENGINE LIGHT CAME ON AGAIN AND THE SAME CODE KEEPS COMING UP AND IT IS GETTING OLD NOT TO HAVE THE TRUCK THAT WE ARE STILL PAYING FOR MONTHLY.ANND I HAVE ALL THE WORK ORDERS FOR WHAT THEY DID
Mileage: 34,000
TOOK THE TRUCK BACK TO THE DEALER FOR THE FOUR TIME 9/2903 FOR THE CHECK ENGINE LIGHT CAME ON AGAIN AND THE SAME CODE KEEPS COMING UP AND IT IS GETTING OLD NOT TO HAVE THE TRUCK THAT WE ARE STILL PAYING FOR MONTHLY.ANND I HAVE ALL THE WORK ORDERS FOR WHAT THEY DID
Mileage: 34,000
TOOK THE TRUCK BACK TO THE DEALER FOR THE FOUR TIME 9/2903 FOR THE CHECK ENGINE LIGHT CAME ON AGAIN AND THE SAME CODE KEEPS COMING UP AND IT IS GETTING OLD NOT TO HAVE THE TRUCK THAT WE ARE STILL PAYING FOR MONTHLY.ANND I HAVE ALL THE WORK ORDERS FOR WHAT THEY DID
Mileage: 34,000
ABS LIGHT IS ON AND HAD TEST DONE AND COMES UP AS REAR SPEED CONTROL SENSOR. HAVE REPLACED NUMEROUS TIMES AND STILL NO CHANGE. HAVE TAKEN TO FORD DEALERSHIPS, MERCURY DEALERSHIPS, AND OTHER WELL KNOWN MAINTENANCE SHOPS AND NO ONE KNOWS WHAT IS WRONG. SINCE THE LIGHT HAS COME ON THE FRONT BRAKES F...
Mileage: 50,131
ABS LIGHT IS ON AND HAD TEST DONE AND COMES UP AS REAR SPEED CONTROL SENSOR. HAVE REPLACED NUMEROUS TIMES AND STILL NO CHANGE. HAVE TAKEN TO FORD DEALERSHIPS, MERCURY DEALERSHIPS, AND OTHER WELL KNOWN MAINTENANCE SHOPS AND NO ONE KNOWS WHAT IS WRONG. SINCE THE LIGHT HAS COME ON THE FRONT BRAKES F...
Mileage: 50,131
ABS LIGHT IS ON AND HAD TEST DONE AND COMES UP AS REAR SPEED CONTROL SENSOR. HAVE REPLACED NUMEROUS TIMES AND STILL NO CHANGE. HAVE TAKEN TO FORD DEALERSHIPS, MERCURY DEALERSHIPS, AND OTHER WELL KNOWN MAINTENANCE SHOPS AND NO ONE KNOWS WHAT IS WRONG. SINCE THE LIGHT HAS COME ON THE FRONT BRAKES F...
Mileage: 50,131
ABS LIGHT IS ON AND HAD TEST DONE AND COMES UP AS REAR SPEED CONTROL SENSOR. HAVE REPLACED NUMEROUS TIMES AND STILL NO CHANGE. HAVE TAKEN TO FORD DEALERSHIPS, MERCURY DEALERSHIPS, AND OTHER WELL KNOWN MAINTENANCE SHOPS AND NO ONE KNOWS WHAT IS WRONG. SINCE THE LIGHT HAS COME ON THE FRONT BRAKES F...
Mileage: 50,131
ENGINE OIL LEAK OR POSSIBLE FUEL LEAK LEADING TO VEHICLE FIRE, TOTAL LOSS. DRIVER ESCAPED INJURY. *AK
Mileage: 46,000
BRAKES FAILED SEVEN TIMES WITHIN 70,000 MILES. AN INDEPENDENT MECHANIC DETERMINED THAT THE GEM CONTROL MODULE WAS THE PROBLEM. WHEN THE GEM CONTROL MODULE MALFUNCTIONED, THE BRAKES FAILED, AND THE 4-WHEEL DRIVE DIDN'T OPERATE. ALSO, WINDSHIELD WIPERS OPERATED INTERMITTENTLY. *AK
Mileage: 70,000
BRAKES FAILED SEVEN TIMES WITHIN 70,000 MILES. AN INDEPENDENT MECHANIC DETERMINED THAT THE GEM CONTROL MODULE WAS THE PROBLEM. WHEN THE GEM CONTROL MODULE MALFUNCTIONED, THE BRAKES FAILED, AND THE 4-WHEEL DRIVE DIDN'T OPERATE. ALSO, WINDSHIELD WIPERS OPERATED INTERMITTENTLY. *AK
Mileage: 70,000
BRAKES FAILED SEVEN TIMES WITHIN 70,000 MILES. AN INDEPENDENT MECHANIC DETERMINED THAT THE GEM CONTROL MODULE WAS THE PROBLEM. WHEN THE GEM CONTROL MODULE MALFUNCTIONED, THE BRAKES FAILED, AND THE 4-WHEEL DRIVE DIDN'T OPERATE. ALSO, WINDSHIELD WIPERS OPERATED INTERMITTENTLY. *AK
Mileage: 70,000
THE DISPLAY ON THE PREMIUM FACTORY RADIO DOES NOT FUNCTION PROPERLY. ILLUMINATED DIGITS OF THE DISPLAY PANEL MAY WORK INTERMITTENTLY OR NOT WORK AT ALL. ALL OTHER FUNCTIONS OF THE RADIO SEEM TO WORK. MY RESEARCH INDICATES THAT THIS HAS BEEN A PROBLEM ON RADIOS INSTALLED IN VARIOUS FORD MOTOR COMP...
Mileage: 60,000
THE DISPLAY ON THE PREMIUM FACTORY RADIO DOES NOT FUNCTION PROPERLY. ILLUMINATED DIGITS OF THE DISPLAY PANEL MAY WORK INTERMITTENTLY OR NOT WORK AT ALL. ALL OTHER FUNCTIONS OF THE RADIO SEEM TO WORK. MY RESEARCH INDICATES THAT THIS HAS BEEN A PROBLEM ON RADIOS INSTALLED IN VARIOUS FORD MOTOR COMP...
Mileage: 60,000
NHTSA RECALL 00-V-072-000: VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWER TRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT...
RECALL 03V281000 CONCERNING HIGH BACK SEAT. THIS COULD CAUSE DRIVER'S SEAT TO RECLINE WITHOUT WARNING. FORD/MERCURY 301-423-4950. *AK
Mileage: 40,000
AIRBAG LIGHT STAYS ON AND HAS BEEN IN REPAIR SHOP 78 DAYS SINCE I BOUGHT IT, 1-2001, AIRBAG STILL IS NOT FIXED. *LA
Mileage: 26,232
SAFETY RECALL O3S04 MERCURY MOUNTAINEER 1999.*MR THE DRIVER SEAT BACK FRAME MAY FRACTURE. THIS COULD RESULT IN LOOSENESS OR NOISE IN THE SEAT. *PH THE CONSUMER WAS UNABLE TO MAKE AN APPOINTMENT BECAUSE HE/SHE WAS NEVER ABLE TO GET A REPRESENTATIVE ON THE PHONE AND AFTER A 6-8 MINUTE TAPE RECORDE...
1999 MERCURY MOUNTAINEER ELECTRICAL BURNING SMELL COMING FROM VEHICLE.*MR *CB
THE CRUISE CONTROL WAS SET AT 65 MPH WHEN ALL OF A SUDDEN THE VEHICLE ACCELERATED TO 90 MPH. THE DEALER INFORMED THE CONSUMER THEY WOULD GREASE THE THROTTLE CONTROL CABLE, HOWEVER THE PROBLEM CONTINUED. THE CONSUMER STATED THERE WERE TWO RECALLS ON THIS ISSUE.# 99-V-062-001 AND 03-V-280-000. *JB
THE CRUISE CONTROL WAS SET AT 65 MPH WHEN ALL OF A SUDDEN THE VEHICLE ACCELERATED TO 90 MPH. THE DEALER INFORMED THE CONSUMER THEY WOULD GREASE THE THROTTLE CONTROL CABLE, HOWEVER THE PROBLEM CONTINUED. THE CONSUMER STATED THERE WERE TWO RECALLS ON THIS ISSUE.# 99-V-062-001 AND 03-V-280-000. *JB
WHILE DRIVING THE VEHICLE AT 20 MPH AND NO WARNING. THE DRIVERS SIDE SEAT FRAME SNAPPED. CAUSING THE DRIVER TO PULL OFF THE ROAD. CONSUMER HAS MADE CONTACT WITH THE DEALERSHIP. PLEASE PROVIDE ANY FURTHER DETAILS.
THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT A WIRE UNDER THE DRIVER'S SEAT WAS BROKEN. THE CONSUMER WAS TOLD THAT AS LONG AS THE LIGHT REMAINED ILLUMINATED THE AIR BAGS MIGHT NOT INFLATE IN THE EVENT OF A CRASH (PART # 3L2Z-14B455-AA). *NLM *N...
Mileage: 20,000
WHILE DRIVING AT 75 MPH HIGH SPEED, THE RIGHT TIRE EXPERIENCED A BLOW OUT. *MR. THE CONSUMER STATED THE TIRES WERE REPLACEMENT TIRES. *JB
Mileage: 38,000
AIR BAG LIGHT IS ALWAYS ON THE DASHBOARD. DEALER HAS INSPECTED VEHICLE 9 TIMES, AND PROBLEM STILL RECURRING.*AK
THE CONSUMERS VEHICLE WAS ORIGINALLY EQUIPPED WITH RECALL FIRESTONE WILDERNESS TIRES WHICH WERE REPLACED AT 30K MILES. THE TIRES WERE REPLACED WITH GOODYEAR WRANGLER HT TIRES. WITH 38K MILES ON THE TIRE,THE REAR PASSENGER SIDE TIRE BLEW OUT WHILE DRIVING 75 MPH. THE CONSUMER PROCEEDED TO CHANGE ...
Mileage: 38,000
THE UPPER BOLT ON THE DRIVER'S SEAT BACK BRACKET BROKE, ALLOWING THE SEAT TO DROP PAST IT'S FULLY RECLINED POSITION. THE DRIVER IS EXPERIENCING SOME BACK AND NECK PAIN FROM THE UNEXPECTED DROP. THE VEHICLE WILL BE UNUSABLE UNTIL THE SEAT IS REPAIRED. *NLM
SMOKE CAME OUT OF CENTER PART OF DASHBOARD WHILE DRIVING. TURNED OFF VEHICLE, CLEARED SMOKE. WHEN TURNED VEHICLE BACK ON, DISPLAY ON RADIO WAS OUT. CHECKED FUSES, WENT TO DEALER. DEALER SAID VEHICLE OUT OF WARRANTY, RECOMMENDED FACTORY AUTHORIZED REPAIR FACILITY. *JBSAID REPAIR FACILITY REMOVED...
Mileage: 56,000
CONSUMER STATES THAT WHILE BACKING UP THE VEHICLE STARTED FISH TAILING WITHOUT WARNING. THE STEERING COLUMN STARTED SMOKING. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE BRAKES. ALSO STATED THAT WHILE DRIVING THE VEHICLE AT 5 MPH AND HAD A BRAKE FAILURE. DEALER WAS CONTACTED AND STATED THAT THE CALIPER FAIL AND THE HAD GOT HOT AND THE SYSTEM FAIL. MR
DEFECTIVE FRONT AXLE SEALS. DT
ORIGINAL OIL PUMP DRIVER FAILED, CAUSING OIL PUMP TO STOP CIRCULATING OIL THRU ENGINE, CAUSING SERVER ENGINE DAMAGE. MECHANIC STATED THAT THE OIL PUMP DRIVER PART THAT FAILED, SHOULD HAVE LASTED FOR THE LIFE OF THE ORIGINAL ENGINE. AFTER COMPLETING APPROX $1500. IN REPAIRS TO REPLACE OIL PUMP, BEARI...
LOSS OF CONTROL WHILE DRIVING 70-73 MPH. VEHICLE WENT INTO A ROLLOVER CRASH, AND NEITHER AIR BAGS DEPLOYED. *AK CONSUMER STATES THAT THIS INCIDENT RESULTED IN THE DEATH OF HER DAUGHTER. *SCC
CABLE HOLDING SPARE TIRE UNDERNEATH CARRAGE RUSTED OUT, DROPPING TIRE IN MIDDLE OF THE ROAD WHILE IN MOTION. THIS FAILURE OCCURRED WITHOUT WARNING OR ANY TYPE OF INDICATION. PLEASE DESCRIBE DETAILS. *AK
WHILE DRIVING 45MPH ENGINE JUST SHUTOFF WITHOUT WARNING.*AK
THERE IS NO WAY TO ADD LUBRICANT TO BALLJOINTS BECAUSE THEY ARE SEALED CLOSED. VEHICLE MAKES A SQUEAKY NOISE WHEN RIDING OVER A BUMP AND CAN'T RIGHT DUE TO DRYNESS. ALL FOUR NEED REPLACING. PLEASE PROVIDE MORE INFORMATION.*AK
AIRBAG LIGHT CAME ON. COMPUTER READ THE WIRING HARNESS WAS FAULTY AND HAD TO BE REPLACED. *AK THE CONSUMER STATES THAT THE AIR BAG LIGHT HAD COME ON. THE MANUAL INDICATES THAT THE VEHICLE MUST BE SERVICED IMMEDIATELY. WHEN THE VEHICLE WAS SERVICED, THE SERVICE WRITER MADE IT CLEAR THAT THIS IS ...
AIRBAG LIGHT COMES ON, FLASHES GOES OFF, COMES BACK ON. DEALER RECOGNIZES PROBLEM AND HAS DESIGNED A ROBUST ELECTRICAL HARNESS REPLACEMENT BUT REFUSES TO COVER COSTS. THIS RE-DESING OF THE ELECTRICAL SYSTEM FOR THE PROPER FUNCTIONING OF THE AIRBAG RESTRAINT SYSTEMS WAS FIRST RECOGNIZED BY THE MANU...
AIRBAG LIGHT COMES ON, FLASHES GOES OFF, COMES BACK ON. DEALER RECOGNIZES PROBLEM AND HAS DESIGNED A ROBUST ELECTRICAL HARNESS REPLACEMENT BUT REFUSES TO COVER COSTS. THIS RE-DESING OF THE ELECTRICAL SYSTEM FOR THE PROPER FUNCTIONING OF THE AIRBAG RESTRAINT SYSTEMS WAS FIRST RECOGNIZED BY THE MANU...
THIS IS A DESIGN PROBLEM. THE DEFROSTER EVEN ON HIGHEST HEAT AND FAN SETTING, ALONG WITH THE WIPERS ON HIGHEST SPEED, CANNOT KEEP THE WINDSHIELD FROM FREEZING UP AT ANY/ALL SPEEDS WHEN SNOW IS FALLING ON THE VEHICLE. THE DRIVER MUST STOP EVERY FEW MILES AND CLEAR OFF THE WINDSHIELD, ESPECIALLY THE...
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
CONSUMER STATED THAT THE WILDERNESS AT TIRES WERE ON RECALL, AND REPLACED WITH LAREDO UNIROYAL TIRES, AT THAT TIME THE TIRES WERE ON BOTH FORD AND FIRESTONES APPROVE REPLACEMENT LIST. CONSUMER IS REQUESTING IN WRITING IF THE LAREDO UNIROYAL TIRES ARE APPROVED HIS VEHICLE. *YD
CONSUMER STATED THAT THE WILDERNESS AT TIRES WERE ON RECALL, AND REPLACED WITH LAREDO UNIROYAL TIRES, AT THAT TIME THE TIRES WERE ON BOTH FORD AND FIRESTONES APPROVE REPLACEMENT LIST. CONSUMER IS REQUESTING IN WRITING IF THE LAREDO UNIROYAL TIRES ARE APPROVED HIS VEHICLE. *YD
AS THE OWNER AND DRIVER OF THE VEHICLE AT THE TIME OF INCIDENT, I FEEL THAT THE MOUNTAINEER HAD AN OBVIOUS DESIGN FLAW WHICH PROMOTED THE CHANCE OF IT ROLLING. THE ROLL OVER OCCURRED FOLLOWING BRAKING AND STEERING TO AVOID A COLLISION. ONCE HEAVIER BRAKING WAS APPLIED, THE CAR BEGAN TO ROCK AND THEN...
GAS PEDAL STICKS INTERMITTENTLY. FORCING PEDAL CAUSES VEHICLE TO SURGE/DEALER CHECK SAID NO PROBLEM FOUND AT THIS TIME. PRIOR TO TAKING TO DEALER I ATTEMPTED LUBRICATION IN INTERIOR AND UNDER HOOD. SEEMED TO STOP PROBLEM FOR 30 MINUTES TO AN HOUR, THEN INTEMITTANT STICKING RETURNED*AK
VEHICLE STALLS IN REVERSE/ SITTTING AT STOP LIGHTS / STOP SIGNS AND GOING UP HILLS. ENGINE LIGHT CAME ON AS A WARNING INDICATING SOMETHING WAS WRONG. DEALER CANNOT DUPLICATE THE PROBLEM TO FIND A REMEDY. *AK
WHILE STOPPED AT A RED LIGHT WITH MY FOOT ON THE BRAKE PEDAL, THE ENGINE BUCKED AND MISFIRED AS THOUGH IT WAS GOING TO DIE. SUDDENLY, THE ENGINE REVVED TO THE POINT THAT WITH BOTH OF MY FEET ON THE BRAKE PEDAL, THE CAR CREPT AHEAD AND TAPPED THE CAR AHEAD OF ME. JUST AS QUICKLY AS THE ENGINE SURGED,...
MY RIGHT SIDE TIRE BLEWOUT. *AK (TIRESIZE: 15)( DOT NUMBER: TIRE SIZE: 15 )
THE REAR END MAKES A NOISE WHILE DRIVING, ALSO DURING RIGHT TURNS, TRIED TO GET IT REPAIRED TWICE BEFORE!*AK
THE FIRESTONE RECALL FIASCO IS FAR FROM OVER. THE FACT THAT IT IS QUIET IN NO WAY MINIMIZES THE ONGOING SERIOUSNESS OF DEFECTIVE DESIGN AND WORKMANSHIP ON BOTH FIRESTONE'S AND FORD MOTOR COMPANY'S PARTS. I RECEIVED A RECALL NOTICE STATING THAT AN ADJUST. *AK
CONSUMER TOOK FIRESTONE TIRES INTO DEALER TO GET THEM CHECKED AND THEY NOTICED TIRES HAD SOME SPLITS. CONSUMER REPLACED TIRES. WHILE DRIVING HOME ON HIGHWAY, LEFT REAR WHEEL HAD SOME SEPARATION. FIRST SET OF TIRES WERE ORIGINAL EQUIPMENT. P235 75 R15, MADE IN CANADA.*AK DOT# VNHL IPY. *SL...
CONSUMER HAD NOTICED THAT TREAD WAS SEPARATING ON ALL FOUR TIRES. TOOK VEHICLE TO TIRE RETAILER AND WAS INSPECTED. CONSUMER WAS INFORMED THAT TIRES WERE BAD AND NEEDED TO BE REPLACED. DOT, W2HL10Y518, P235/75R15, WITH 2,000 MILES.*AK THE TIRES ARE FIRESTONE WILDERNESS AT, CONSUMER REQUESTS RE...
THIS VEHICLE HAS BEEN RECALLED 5 TIMES SINCE PURCHASE, THE MOST RECENT IS FOR THE PCM (00S45), THE CONSUMER BELIEVES THIS VEHICLE WAS POORLY PUT TOGETHER AND THAT THE MANUFACTURER SHOULD PROVIDE AN EXTENDED WARRANTY FOR THE VEHICLE. NLM
THE ORIGINAL FIRESTONE WILDERNESS AT TIRES ON THE VEHICLE SHOWED SIGNS OF TREAD FAILURE, THE TIRES WERE NOT INCLUDED IN THE RECALL, THE FIRESTONE DEALERSHIP REPLACED THE TIRES WITH IDENTICAL TIRES WITH THE SAME FLAWS, CONSUMER REQUEST THAT THE SCOPE BE EXPANDED TO INCLUDE ADDITIONAL TIRES IN THE REC...
MY JOB REQUIRES ME TO BE ON THE ROAD IN ALL THE SOUTHERN STATES 6 DAYS A WEEK, IN HOT INTERSTATE TRAVEL CONDITIONS. ALL FOUR OF MY TIRES WERE MANUFACTURED IN THE WILSON NC PLANT, WHICH HAS BEEN PROVEN BY NUMEROUS INVESTIGATIONS THAT THESE TIRES HAVE CAUSED MANY FATAL ACCIDENTS BY TIRE TREAD SEPARAT...
FIRESTONE WILDERNESS AT TIRES, P23575R15, DOT VDHL1P1323 WERE SHOWING SIGNS OF TREAD SEPARATION, ALL 4 TIRES WERE CRACKED AROUND THE SIDEWALLS, FIRESTONE DENIED REFUND REQUEST BECAUSE THIS PARTICULAR TIRE IS NOT ON RECALL. *SLC
WHILE DRIVING ABOUT 65 MP RIGHT FRONT TIRE HAD A BLOWOUT. THEN, CONSUMER REPLACED ALL FOUR TIRES. P235/75R15, DOT W2, MERCURY, MOUNTANIER, 1999. *AK THE TIRE BLEW OUT ON A NEW VEHICLE WITH ONLY 4000 MILES. FIRESTONE REFUSED TO REFUND THE CUSTOMER FOR REPLACEMENT TIRE. *YH
FIRESTONE WILDERNESS AT TIRES HAVE VISIBLE CRACKS IN THE SIDEWALL OF ALL FOUR TIRES, ON ONE OCCASION A TIRE BLEW BOUNCING THE REAR OF THE CAR OFF THE GROUND SO HARD THAT THE DASH LIGHTS, CD PLAYER AND ELECTRONIC MONITOR SHUT DOWN COMPLETELY. NLM
FIRESTONE WILDERNESS AT TIRES HAVE VISIBLE CRACKS IN THE SIDEWALL OF ALL FOUR TIRES, ON ONE OCCASION A TIRE BLEW BOUNCING THE REAR OF THE CAR OFF THE GROUND SO HARD THAT THE DASH LIGHTS, CD PLAYER AND ELECTRONIC MONITOR SHUT DOWN COMPLETELY. NLM
WITH ONLY 61000 MILES AND AT THE 60000 MILE CHECK UP I WAS INFORMED THAT THE TIMING GUIDES ARE DISINTEGRATING. I WAS ALSO INFORMED THAT THE REPAIR WOULD COST OVER $900.00. I HAVE SEARCHED FOR ANY RECALLS ON THIS PROBLEM TO NO AVAIL. THE VEHICLE HAS BEEN SERVICED FAITHFULLY AT THE DEALERS SERVICE CEN...
WE HAVE HAD THIS VEHICLE IN TO TWO DIFFERENT DEALERSHIPS AT LEAST 6 TIMES FOR THE SAME PROBLEM. THEY NOW SAY THAT ROTORS ARE BELOW SPECS, AND THAT SOMEONE HAS TURNED THEM TO GET THEM THAT WAY. ALL BRAKE PARTS ON THIS VEHICLE ARE ORIGINAL AND HAVE ONLY BEEN SERVICED BY A REGISTERED MERCURY DEALERS...
WE HAVE HAD THIS VEHICLE IN TO TWO DIFFERENT DEALERSHIPS AT LEAST 6 TIMES FOR THE SAME PROBLEM. THEY NOW SAY THAT ROTORS ARE BELOW SPECS, AND THAT SOMEONE HAS TURNED THEM TO GET THEM THAT WAY. ALL BRAKE PARTS ON THIS VEHICLE ARE ORIGINAL AND HAVE ONLY BEEN SERVICED BY A REGISTERED MERCURY DEALERS...
CONSUMER WAS ON A WAITING TO GET REPLACEMENT TIRES FOR RECALLED FIRESTONE TIRES, CONSUMER FELT THE RISK WAS TOO GREAT TO TRAVEL ON A LONG DISTANCE TRIP ON THE FAULTY FIRESTONE TIRES AND REPLACED THEM, CONSUMER REQUEST REIMBURSEMENT. NLM
OWNER WOULD LIKE ASSURANCE THAT TIRES ON VEHICLE ARE NOT INCLUDE IN RECALL (OOT-005). TIRES ARE WILDERNESS AT, DOT # BEGINNING WITH W2UL, RECALL NOTICE IS CONFUSING. *CJ
FIRESTONE WILDERNESS TIRES (P235 70 R15) EXPERIENCED FAILURE. *SLC
AFTER HEARING ABOUT THE FIRESTONE RECALL. I WAS CONCERN ABOUT MY TIRES. I WENT TO A FIRESTONE STORE AND THEY INSPECTED MY TIRES AND SAID THAT MY TIRES ARE NOT THE RECALL TIRES. I AM AFFRAID TO DRIVE MY MOUNTAINEER FAR OR AT A HIGH SPEED LIKE 55 OR 60 MPH. WHAT CAN BE DONE ABOUT THIS? I HAVE THE SAME...
PRIOR TO PUBLICIZED REPORTS OR RECALLS ON FIRESTONE TIRES I HAD MY FIRST 2 TIRE BLOWOUTS IN MY 20 YEARS OF DRIVING ON MY NEW MERCURY MOUNTAINEER. THE FIRST WAS CONSIDERED A PUNCTURE WHICH I ACCEPTED. THE SECOND WAS CONSIDERED A ROAD HAZARD BY THE FIRESTONE DEALER. THE SECOND TIRE BLOW OUT APPEARE...
WHILE DRIVING THE REAR DRIVERS SIDE FIRESTONE WILDERNESS AT TIRE BLEWOUT, CONSUMER REQUESTED REIMBURSEMENT BUT FIRESTONE DENIED REQUEST BECAUSE THE TIRE WAS NOT PURCHASED ON A PRO-RATED BASIS. NLM
THE REAR 3 POINT SEATBELTS LOCK IN THE RETRACTED POSITION WHEN WORN CAUSING THE PASSENGER TO HAVE TO UNBUCKLE THE SEATBELT TO RELEASE TENSION IN ORDER TO CONTINUE WEARING THE SEATBELT. BOTH REAR SEATBELTS CONTINUE TO RATCHET TIGHTER EACH TIME THE OCCUPANT LEANS BACK. THIS IS EXTREMELY UNCOMFORTABL...
THE REAR 3 POINT SEATBELTS LOCK IN THE RETRACTED POSITION WHEN WORN CAUSING THE PASSENGER TO HAVE TO UNBUCKLE THE SEATBELT TO RELEASE TENSION IN ORDER TO CONTINUE WEARING THE SEATBELT. BOTH REAR SEATBELTS CONTINUE TO RATCHET TIGHTER EACH TIME THE OCCUPANT LEANS BACK. THIS IS EXTREMELY UNCOMFORTABL...
FIRESTONE, WILDERNESS/AT, P23575R15, TREAD WAS DISCOVERED RIP ON SIDE WALL. THIS IS ON A MERCURY, MOUNTAINEER, 1999. FIRESTONE WAS CONTACTED.*AK
TIRES WERE INSPECTED UNDER RECALL AND FRONT TIRES HAD SEPARATIONN.ALL FOUR TIRES WERE REPLACED. I SENT IN ALL THE PAPER WORK THAT FIRESTONE NEEDED UNDER THE RECALL BUT THEY REFUSED TO REIMBURSE ANY MONEY I LAIDED OUT BECAUSE THE CODE ON MY TIRES WERE NOT THE V.D CODE THE CODE ON MY TIRES WERE W.2 CO...
----- ORIGINAL MESSAGE ----- FROM: TOM STANGL [email protected] TO: [email protected]; [email protected]; [email protected]; [email protected] SENT: FRIDAY, SEPTEMBER 15, 2000 1:50 AM SUBJECT: FIRESTONE WILDERNESS AT BLOWOUT INQUIRY > ON JUNE 29,...
I REVIEWED BLOWOUT/FAILURE DATA AND SAW A LARGE NUMBER OF W2HL TIRES THAT FAILED, I AM NOT CONVINCED THESE TIRES ARE ANY BETTER THAN THE VDHL RECALLED TIRES AND WANT THE RECALL TO BE WIDENED TO INCLUDE THE TIRES MADE AT THE WILSON, NORTH CAROLINA PLANT, AS THEY SEEM TO HAVE AN UNACCEPTABLE FAILURE R...
CONSUMER WAS TOLD THAT THE FIRESTONE TIRES WERE NOT COVERED UNDER RECALL BECAUSE THEY WERE NOT MANUFACTURED IN DECATUR, THE TIRES HAVE PIECES OF THE SIDEWALL BEGINNING TO PEEL AWAY. NLM
CONSUMER WAS TOLD THAT THE FIRESTONE TIRES WERE NOT COVERED UNDER RECALL BECAUSE THEY WERE NOT MANUFACTURED IN DECATUR, THE TIRES HAVE PIECES OF THE SIDEWALL BEGINNING TO PEEL AWAY. NLM
UPON INSPECTION OF ALL 4 TIRES ON VEHICLE, 3 OF THE TIRES (1 DRIVER'S FRONT, 2 REAR) WERE NOTED TO HAVE SMALL CRACKS/SPLITS AROUND EACH TIRE SIDEWALL APPROXIMATELY 3 INCHES BELOW THE TOP OF THE TREAD. FRONT TIRE HAS THE GREATEST NUMBER OF CRACKS.( DOT NUMBER: W2HLIPY TIRE SIZE: P235/75R15 )
TIRES ARE SHOWING SIGNS OF CRACKING IN THE TREAD. VEHICLE EXPERIENCES ABNORMAL SHAKING DURING SPEEDS IN EXCESS OF 40 MPH.( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
VEHICLE VIBRATION NOTICED OFTEN AT HIGH SPEEDS (60-70 MPH). TIRES (4) REPLACED WITH NEW MICHELIN 235/75R15 LTX OWL 6C 104R 78868 TIRES ON 9/6/00. MILEAGE ON TIRES AND VEHICLE AT REPLACEMENT WAS 11,457( DOT NUMBER: W2HL TIRE SIZE: 235/75R15 )
THIS TIRE IS NOT ON THE RECALL LIST, ALL TIRES ARE SPLITTING ON THE SIDEWALLS. *AK( DOT NUMBER: W2HL TIRE SIZE: P225/70R15 )
TIRE FAILED AS WE WERE EXITING EXPRESSWAY ON THE PASSENGER REAR SIDE. WE CALLED FOR SERVICE AND ROADRUNNER ROADSERVICE CAME AND REPLACED TIRE WITH SPARE AT APPROXIMATELY 4 PM I HAVE COPY OF RECEIPT. WE TOOK TIRE TO A FIRESTONE STORE AND THEY REPLACED TIRE FREE AFTER WE FORCED THE ISSUE, THEY DID N...
ORIGINAL TIRES ON A 1999 FORD MOUNTINEER; MECHANIC THAT SERVICED VEHICLE TOLD CONSUMER TIRE WAS BAD, CONSUMER WAS EXPIERENCING A VERY BAD VIBRATION, SO CONSUMER REPLACED THE FIRESTONE TIRES WITH MICHELIN, AND THE VIBRATION WENT AWAY.*AK FIRESTONE WILDERNESS AT P225/70/R15 *MW
PE00.020; CONSUMER WAS TRAVELING ON HIGHWAY AND VEHICLE WOULD SHAKE AND VIBRATE . TIRES RUN OUT SIDEWAY, AND CONSUMER TOOKS HIS VEHICLE TO THE DEALERSHIP. THE TIRE ARE FIRESTONE WILDERNESS#AT P235/75R1. HE HAS NOTIFIED FIRESTONE.*AK FIRESTONE WILDERNESS AT P235/75/15 *MW
PE00020, ORIGINAL EQUIPMENT ON 1999, MERCURY MOUNTAINEER,TIRE SIZE P23575R15, DOT VDHLIPY4198. PASSENGER'S REAR TIRE TREAD BLEWOUT OF THE RIM WHICH MAY HAVE CAUSED A CRASH. LUCKILY, DRIVER HAD CONTROL OF VEHICLE. *AK
CONSUMER HAD RECEIVED A RECALL NOTICE ON THE FIRESTONE TIRES, P235/75R15 VD. HAS TO WAIT ON A WAITING LIST TO HAVE TIRES REPLACED. *AK
THE DEALER WAS NOTIFIED ON FOUR DIFFERENT OCCASIONS OF THE OBVIOUS TIRE PROBLEM. THE DEALER BALANCED, ROTATED AND ALIGNED THE TIRES. WHEN THE PROBLEM PERSISTED THE DEALER ADVISED THAT I NOTIFY THE FIRESTONE TIRE AND SERVICE CENTER. I WENT TO THE FIRESTONE DEALER AND UPON INSPECTION OF THE TIRES W...
FIRESTONE WILDERNESS AT TIRES (P23575R15) WORE UNEVENLY EVEN WITH TIRE ROTATIONS EVERY 3 MONTHS. NLM
CONSUMER HAS A 99 MERCURY MOUNTAINEER. CONSUMER TOOK VEHICLE TO SEE IF TIRES WERE OKAY. FIRESTONE CENTER PUT THE VEHICLE UP ON A RACK & FOUND THAT TREAD COULD BE EASILY PULLED OFF BY THE FINGER. 10 INCHES & 12 INCH PORTION FROM EACH SIDE. THEY IMMEDIATELY REPLACED THAT ONE WITH A FIRESTONE RECA...
RIGHT FRONT FIRESTONE WILDERNESS AT TIRE BLEWOUT CAUSING DAMAGE TO THE RIM, THE BLOWOUT WAS SO SEVERE IT TOOK OVER A HALF HOUR TO CHANGE THE TIRE. NLM
ALL FOUR TIRES HAVE BAD SIDEWALL CRACKING ALONG TIRE BEADS, HAVE TALKED TO LOCAL MERCURY DEALER IN ALGONAC MI AND SENT E-MAIL IN REGARD TO THIS PROBLEM TO FORD. IN BOTH CASE TO NO RESULTS.( DOT NUMBER: VNHL TIRE SIZE: P235/75R15 )
VEHICLE WAS GOING SOUTH ON NYS RTE 41 AT 40MPH AND BEGAN PULLING LEFT, DRIVER STEERED TO THE RIGHT. THE NEXT THING I REMEMBER THE VEHICLE HAD CROSSED THE NORTHBOUND LANE AND WAS ON ITS LEFT SIDE IN A 5 FT DITCH EAST OF THE NORTHBOUND LANE. THE FRONT AND SIDE AIRBAGS DID NOT DEPLOY AND THE LEFT FRO...
PE00 020, CONSUMER WAS TRAVELING ABOUT 45MPH ON SIDE ROAD AND HEARD A BANGING NOISE, VEHICLE VEERED LEFT TO RIGHT. SHE WAS ABLE TO CONTROL VEHICLE AND STEERED ONTO THE SHOULDER IN THE SAND. RIGHT REAR TIRE TREAD HAD SEPARATED FROM RIM, AND TIRE WAS HITTING UP AGAINST VEHICLE AND IT WAS VERY HO...
TIRE BLOWOUT WHICH DAMAGED THE RIGHT FRONT RIM - COULDN'T AFFORD A NEW RIM, THUS MY TIRE IS NOT IN COMPLETE BALANCE.( DOT NUMBER: TIRE SIZE: P23575R-15 )
DIRECTIONAL SIGNAL CANNOT BE ENGAGED WHEN STEERING WHEEL IS IN 1:00, 5:00, 7:00 OR 11:00 POSITION. ACCORDING TO DEALER IT IS FUNCTIONING AS DESIGNED. CANNOT USE DIRECTIONAL SIGNALS AT ABOUT 10% OF THE INTERSECTIONS WHEN NEEDED.
WAS DRIVING 40MPH ONTO A RAMP WHEN IT FELT LIKE THE LEFT REAR TIRE HAD BLOWNOUT & WENT FLAT. PULLED OVER & CHECKED BEFORE CHANGING TIRE & NOTICED THE TREAD HAD LEFT THE TIRE. TOOK TIRE TO FIRESTONE SHOP & IT WAS REPLACED. MECHANIC INDICATED CONSUMER RAN OVER AN OBJECT TO CAUSE THE FLAT. DID NOT HAVE...
I AM VERY CONCERNED THAT THE VEHICLE MAUFACTURER AND THE TIRE COMPANY HAVE REFUSED TO CORRECT THIS PROBLEM EVEN THOUGH THEY HAVE BEEN AWARE OF IT SINCE 1996. FORD CONTINUES TO SUPPLY THESE TIRES. THE PURCHASER HAS NO CHOICE IN THE MAKE OF TIRES THAT FORD SUPPLYS ON THE CAR. IT IS MY LIFE AND THE LIV...
WINDSHIELD WIPERS COME ON UNCOMMANDED - - INTERMITTENTLY. OCCURS MOST OFTEN WHEN MAKING A LEFT-HAND TURN. OFTEN HAPPENS WHEN USING TURN SIGNAL LEVER. OCCURS LESS FREQUENTLY WHEN TRAVELING IN A STRAIGHT LINE. THE SPEED OF THE WIPERS IS ALSO AFFECTED, MOST OFTEN STARTS IN THE SLOW SPEED MODE, WIPER SP...
WHILE DRIVING VEHICLE CUT OFF WITHOUT PRIOR WARNING, CAUSING LOSS OF STEERING. ALSO, HEADLIGHTS WENT OUT. CONSUMER HAS CONTACTED DEALER, DEALER HAS REPLACED THE BATTERY. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
WHILE DRIVING VEHICLE CUT OFF WITHOUT PRIOR WARNING, CAUSING LOSS OF STEERING. ALSO, HEADLIGHTS WENT OUT. CONSUMER HAS CONTACTED DEALER, DEALER HAS REPLACED THE BATTERY. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
WHILE DRIVING VEHICLE CUT OFF WITHOUT PRIOR WARNING, CAUSING LOSS OF STEERING. ALSO, HEADLIGHTS WENT OUT. CONSUMER HAS CONTACTED DEALER, DEALER HAS REPLACED THE BATTERY. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
FORD REPRESENTATIVE WILL NOT AUTHORIZE NEEDED REPAIRS. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
NOTICED DEFECTIVE STUD/LUG ASSEMBLY ON TIRE ROTATION. QUESTION HOW MANY OTHER VEHICLES MAY HAVE SAME DEFECT? IS THIS A SAFETY ISSUE? *AK
WHE BRAKES ARE APPLIED BRAKE PEDAL GOES TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. CONSUMER HAS GONE THROUGH FORD'S DISPUTE RESOLUTION BOARD.*AK
HORN, WHICH IS LOCATED IN MIDDLE OF STEERING WHEEL AND UNDERNEATH PLASTIC PANEL OF AIRBAG, IS TOO HARD TO PRESS. CONSUMER MUST USE BOTH HANDS BEFORE HORN WILL SOUND. *AK
AFTER STARTING VEHICLE AIR BAG LIGHT FAILED TO TURN OFF. WOULD REMAIN ON CONTINUOUSLY WHILE VEHICLE IS BEING OPERATED. WOULD FLASH A CODE FIRST WHEN LIGHT COMES ON. BEEN TO DEALER TWICE & MECHANIC COULD NOT LOCATE CAUSE OF PROBLEM. *AK
WINDSHIELD WIPERS WILL TURN ON BY THEMSELVES WITHOUT TOUCHING SWITCH, AND THEY WILL NOT FUNCTION ON HIGH SPEED, CAUSING A DISTRACTION OR POOR VISIBILITY. *AK
ABS SENSOR FAILED, HOWEVER SYSTEM CONTINUES TO EXPERIENCE FAILURES AFTER REPLACEMENT OF THE SENSOR. MJS
ABS SENSOR FAILED, HOWEVER SYSTEM CONTINUES TO EXPERIENCE FAILURES AFTER REPLACEMENT OF THE SENSOR. MJS
ABS SENSOR FAILED, HOWEVER SYSTEM CONTINUES TO EXPERIENCE FAILURES AFTER REPLACEMENT OF THE SENSOR. MJS
ABS SENSOR FAILED, HOWEVER SYSTEM CONTINUES TO EXPERIENCE FAILURES AFTER REPLACEMENT OF THE SENSOR. MJS
WINDSHIED WIPERS FAIL TO WORK PROPERLY. WOULD STOP OR GO ON THEIR OWN. CAUSING POOR VISIBILITY TO DRIVER. HAD WIPERS REPAIRED SEVEN TIMES SO FAR. BEEN THROUGH LEMON LAW. PROBLEM HAS SINCE RETURNED. *AK
SHORTLY AFTER CAR WAS PURCHASED, THE WINDSHIELD WIPERS STARTED TO GO ON WHEN THEY WEREN'T PROMPTED TO DO SO. CHANNEL 7 NEWS DID A REPORT ON THIS AND CALLED THEM PHANTOM WIPERS. THE PROBLEM THEY REPORTED IS THE EXACT PROBLEM I AM HAVING. ALSO, WHEN IT RAINS HEAVILY AND I NEED THE FAST WIPER SPEED,...
NO SUMMARY.
WINDSHIELD WIPERS WOULD INTERMITTENTLY COME ON WHILE SWITCH IS IN OFF MODE, OR WHEN TURN SIGNAL IS USED. ALSO WIPER WOULD STOP WORKING WHILE OPERATING. DEALER NOTIFED AND WAITING ON REPAIR PARTS. *AK
WINDSHIELD WIPERS WOULD INTERMITTENTLY COME ON WHILE SWITCH IS IN OFF MODE, OR WHEN TURN SIGNAL IS USED. ALSO WIPER WOULD STOP WORKING WHILE OPERATING. DEALER NOTIFED AND WAITING ON REPAIR PARTS. *AK
WINDSHIELD WIPERS COME ON ALL BY THEMSELVES WHEN CONSUMER LEAST EXPECTS. *AK
VEHICLE ACCELERATES SUDDENLY, RESULTIG IN A COLLISION THAT CAUSED MINOR INJURIES . A RECALL HAS BEEN ISSUED . HOWEVER, DEALER HAS BEEN NOTIFIED. *AK
DURING WET WEATHER CONDITIONS THE DOME LIGHT FILLS UP WITH WATER AND WILL LEAK ALL ON THE INSIDE. THIS COULD CAUSE AN ELECTRICAL SHORT AND/OR A FIRE. DEALER HAS BEEN CONTACTED. *AK
VEHICLE WAS BEING DRIVEN IN HEAVY RAIN IN DARK EARLY MORNING HOURS ON I-94 IN SE MICHIGAN. WHEN PASSING A TRACTOR TRAILER, THE WINDSHIELD WIPERS (FRONT AND REAR) SPONTANEOUSLY FAILED. VEHICLE WAS DRIVEN OFF AT NEXT EXIT, AND WIPERS WOULD NOT OPERATE. DRIVEN BACK TO DEALER IN DRY DAYLIGHT HOURS FO...
WHILE MAKING A RIGHT TURN CONSUMER HIT A BUMP AND THE WINDSHIELD WIPERS CAME ON, STEERING WHEEL WENT TO THE RIGHT, AND THE CONSUMER ALMOST HIT AN ENBANKMENT. *AK
FOR NO APPARENT REASON THE WINDSHIELD WIPERS COME ON AND GO OFF WITHOUT APPLICATION. THE DEALER HAS BEEN NOTIFIED ABOUT THIS PROBLEM. PART TO CORRECT IS ON NATIONAL BACK ORDER. *AK
WHILE DRIVING DOWN THE ROAD ABOUT 15 MPH AND MAKING A TURN, IT FEELS LIKE VEHICLE WILL TIP OVER.ALSO, AFTER STOPPING AT A LIGHT AND THEN PROCEEDING, VEHICLE JERKS AND HESITATES.CONSUMER CONTACTED DEALER. *AK
WINDSHIELD WIPERS WOULD TURN ON AUTOMATICALLY WITHOUT INDICATIONS. OCCURS ON BUMPS AND TURNS WHEN INITIALIZING TURN SIGNAL. *AK *YC
WINDSHIELD WIPERS COME ON BY THEMSELVES, DISTRACTING THE DRIVER. DEALER CLAIMS MODULE IS ON BACK ORDER. *AK
WINDSHIELD WIPERS HAVE TO BE TURNED ON HIGH IN ORDER TO FUNCTION. WHEN THE WIPERS ARE ON, THEY RUN AT SLOW PACE. DEALER CAN NOT FIX THEM. *AK
WINDSHIELD WIPERS COME ON BY THEMSELVES AND STAY ON. SOMETIMES THEY DO NOT COME ON EVEN WITH APPLICATION. DEALER REPLACED THE SWITCH, BUT PROBLEM STILL EXISTS. *AK
WINDSHIELD WIPERS ARE WORKING INTERMITTENTLY, AND SOMETIME'S DON'T WORK AT ALL. *AK
WHEN TRAVELING AND UPON HITTING A BUMP IN THE RAOD, THE WINDSHIELD WIPERS COME ON INTERMITTENTLY, CAUSING THE BLADES TO WEAR. ALSO, AIR CONDITIONER IS BLOWING OUT HOT AIR. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS YET TO REPLACE PARTS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
WHEN TRAVELING AND UPON HITTING A BUMP IN THE RAOD, THE WINDSHIELD WIPERS COME ON INTERMITTENTLY, CAUSING THE BLADES TO WEAR. ALSO, AIR CONDITIONER IS BLOWING OUT HOT AIR. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS YET TO REPLACE PARTS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
THE WINDSHIELD WIPERS COME ON SPONTANEOUSLY. THEY DO NOT OPERATE AT HIGH SPEED UNLESS I ACTIVATE MY TURN SIGNAL WHICH WILL ACTIVATE THE HIGH SPEED (BUT NOT ALWAYS). A RIGHT HAND TURN (WITH OR WITHOUT TURN SIGNAL) SEEMS TO TRIGGER THEM TO COME ON (BUT NOT ALWAYS). WHEN THEY DO COME ON SPONTANEOUSL...
CONSUMER UNABLE TO HAVE RECALLED SPEED CONTROL CABLE REPAIRED DUE TO LACK OF PARTS. NLM RECALL 99V-062