High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A KNOCKING NOISE FROM THE MIDDLE OF THE DASHBOARD AND COLD AIR WAS BLOWING FROM THE VENTS. THE DEALER DIAGNOSED THAT THE TEMPERATURE BLENDER ACTUATOR FAILED AND NEEDED REPLACEMENT. THIS WAS THE THIRD TIME THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,581.
TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A KNOCKING NOISE FROM THE MIDDLE OF THE DASHBOARD AND COLD AIR WAS BLOWING FROM THE VENTS. THE DEALER DIAGNOSED THAT THE TEMPERATURE BLENDER ACTUATOR FAILED AND NEEDED REPLACEMENT. THIS WAS THE THIRD TIME THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,581.
MY HUSBAND WAS DRIVING OUR 2005 MERCURY MOUNTAINEER AND HE WAS GOING LESS THAN 20 MILES PER HOUR ON A MAIN STREET AND GOT IN A ACCIDENT THE WOMAN STOPPED SHORT AND HE REAR ENDED HER. THE CAR TOTALLED UP BUCKLED UP AIR BAGS NEVER INFLATED THEY CAME OUT COMPLETELY DEFLATED. ISSUE WITH THIS CAR ALSO IS THE ELECTRIC DRIVER WINDOW DIES OUT MECHANIC COULD NOT FIGURE OUT BOUGHT NEW MOTORS STILL WOULDNT OPEN ELECTRIC SWITCHES THEY THOUGHT IT WAS FULLY ELECTRONIC THEY WHERE GOING TO RE WIRE VERY EXPENSIBE BUT CAR WAS TOTALLED. CAR HORRIBLE ON GAS ALSO. HAVE PICTURES OF DELATED AIR BAGS BOTH DRIVER AND PASSANGER
MY HUSBAND WAS DRIVING OUR 2005 MERCURY MOUNTAINEER AND HE WAS GOING LESS THAN 20 MILES PER HOUR ON A MAIN STREET AND GOT IN A ACCIDENT THE WOMAN STOPPED SHORT AND HE REAR ENDED HER. THE CAR TOTALLED UP BUCKLED UP AIR BAGS NEVER INFLATED THEY CAME OUT COMPLETELY DEFLATED. ISSUE WITH THIS CAR ALSO IS THE ELECTRIC DRIVER WINDOW DIES OUT MECHANIC COULD NOT FIGURE OUT BOUGHT NEW MOTORS STILL WOULDNT OPEN ELECTRIC SWITCHES THEY THOUGHT IT WAS FULLY ELECTRONIC THEY WHERE GOING TO RE WIRE VERY EXPENSIBE BUT CAR WAS TOTALLED. CAR HORRIBLE ON GAS ALSO. HAVE PICTURES OF DELATED AIR BAGS BOTH DRIVER AND PASSANGER
MY 2005 MERCURY MOUNTAINEER LOSES POWER FOR NO REASON. THIS IS THE FOURTH TIME THIS HAS HAPPENED. IT WAS BEEN TO THE DEALER MULTIPLE TIMES AND THEY CANNOT FIND A PROBLEM. THERE IS NOTHING TO FORESEE WHEN IT HAPPENS, THE ONLY CONSISTENCY HAS BEEN THAT LUCKILY I HAVE BEEN ON LOCAL ROADS DOING NO MORE THAN 35 MILES PER HOUR OR SO. FIRST BATTERY LIGHT AND SERVICE ENGINE COMES ON AS THE ENGINE STOPS, THEN LOW OIL. THE CAR DOES NOT SEIZE UP, I CAN STEER TO THE SIDE OF THE ROAD. IF I PUT IT BACK IN PARK. TURN THE IGNITION OFF, AND THEN RESTART IT IS FINE. THERE IS CONSIDERABLE LENGTH OF TIME BETWEEN OCCURRENCES (MONTHS IF NOT CLOSE TO A YEAR THIS TIME.) *TR
MY 2005 MERCURY MOUNTAINEER LOSES POWER FOR NO REASON. THIS IS THE FOURTH TIME THIS HAS HAPPENED. IT WAS BEEN TO THE DEALER MULTIPLE TIMES AND THEY CANNOT FIND A PROBLEM. THERE IS NOTHING TO FORESEE WHEN IT HAPPENS, THE ONLY CONSISTENCY HAS BEEN THAT LUCKILY I HAVE BEEN ON LOCAL ROADS DOING NO MORE THAN 35 MILES PER HOUR OR SO. FIRST BATTERY LIGHT AND SERVICE ENGINE COMES ON AS THE ENGINE STOPS, THEN LOW OIL. THE CAR DOES NOT SEIZE UP, I CAN STEER TO THE SIDE OF THE ROAD. IF I PUT IT BACK IN PARK. TURN THE IGNITION OFF, AND THEN RESTART IT IS FINE. THERE IS CONSIDERABLE LENGTH OF TIME BETWEEN OCCURRENCES (MONTHS IF NOT CLOSE TO A YEAR THIS TIME.) *TR
CRUISE CONTROL DISENGAGES AFTER DRIVING FOR AN EXTENDED PERIOD OF TIME, USUAL A TRIP OVER 90 MINUTES IN LENGTH. IT WORKS FINE UNTIL YOU HAVE TO APPLY BRAKE FOR A CONSTRUCTION ZONE, OR OF RAMP, ETC. WHEN YOU PUSH RESUME NOTHING HAPPENS. TURNING IT OFF AND TRYING TO TURN IT BACK ON STILL DOES NOT RESOLVE THE PROBLEM. AFTER TURNING THE CAR ON AND OFF A FEW TIMES IT WILL START WORKING AGAIN, BUT THAT ISN'T REALLY USEFUL WHILE ON A LONG TRIP. IT FIRST HAPPENED TWO AND A HALF YEARS AGO AND CONTINUES TO HAPPEN. THE DEALERSHIP SAYS THEY CAN'T DUPLICATE THE PROBLEM BUT HAS ONLY TEST DRIVEN FOR 20 MINUTES. *TR
CRUISE CONTROL DISENGAGES AFTER DRIVING FOR AN EXTENDED PERIOD OF TIME, USUAL A TRIP OVER 90 MINUTES IN LENGTH. IT WORKS FINE UNTIL YOU HAVE TO APPLY BRAKE FOR A CONSTRUCTION ZONE, OR OF RAMP, ETC. WHEN YOU PUSH RESUME NOTHING HAPPENS. TURNING IT OFF AND TRYING TO TURN IT BACK ON STILL DOES NOT RESOLVE THE PROBLEM. AFTER TURNING THE CAR ON AND OFF A FEW TIMES IT WILL START WORKING AGAIN, BUT THAT ISN'T REALLY USEFUL WHILE ON A LONG TRIP. IT FIRST HAPPENED TWO AND A HALF YEARS AGO AND CONTINUES TO HAPPEN. THE DEALERSHIP SAYS THEY CAN'T DUPLICATE THE PROBLEM BUT HAS ONLY TEST DRIVEN FOR 20 MINUTES. *TR
TL*THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. ON THE DAY THE VEHICLE WAS PURCHASED, THE CONTACT NOTICED FLUID LEAKING ONTO HER GARAGE FLOOR. SHE RETURNED TO THE DEALER AND WAS INFORMED THAT THE PINION SEAL NEEDED TO BE REPLACED, AND REPAIRS WERE MADE. WHILE TRAVELING 45 MPH, THE CONTACT ATTEMPTED TO SET THE CRUISE CONTROL AND THE VEHICLE SHUT OFF IN THE MIDDLE OF THE ROAD. SHE WAS ABLE TO PULL OVER TO THE SHOULDER AND RESTART THE VEHICLE TO DRIVE HOME. AFTER WORK ONE EVENING, SHE WAS UNABLE TO START THE VEHICLE. AFTER 20 MINUTES, HER FATHER ARRIVED AND WAS ABLE TO FORCEFULLY START THE VEHICLE. THE CONTACT RETURNED TO THE DEALER THE FOLLOWING DAY, BUT THEY COULD NOT DUPLICATE THE FAILURE WITH THE CRUISE CONTROL OR THE STALLING. ON JUNE 16, 2008, SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED A FUSE. UPON FURTHER INSPECTION, THEY IDENTIFIED A BUSHING THAT NEEDED TO BE REPLACED AS WELL. ALL OF THESE FAILURES OCCURRED WITHIN FOUR MONTHS OF PURCHASING THE VEHICLE AND WITH LESS THEN 4,000 MILES PLACED ON THE VEHICLE BY THE CONTACT. THE FAILURE MILEAGE WAS 34,177 AND CURRENT MILEAGE WAS 37,600. UPDATED 07/15/08 *BF WHEN THE CONSUMER STARTED THE VEHICLE, THE POWER SEATS AND POWER LOCKS FAILED TO WORK. THE CONSUMER RETURNED TO THE DEALER AND THEY REPLACED THE DRIVER SIDE MOTOR. THE SWAY BAR BUSHINGS WERE REPLACED. UPDATED 07/15/08
TL*THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. ON THE DAY THE VEHICLE WAS PURCHASED, THE CONTACT NOTICED FLUID LEAKING ONTO HER GARAGE FLOOR. SHE RETURNED TO THE DEALER AND WAS INFORMED THAT THE PINION SEAL NEEDED TO BE REPLACED, AND REPAIRS WERE MADE. WHILE TRAVELING 45 MPH, THE CONTACT ATTEMPTED TO SET THE CRUISE CONTROL AND THE VEHICLE SHUT OFF IN THE MIDDLE OF THE ROAD. SHE WAS ABLE TO PULL OVER TO THE SHOULDER AND RESTART THE VEHICLE TO DRIVE HOME. AFTER WORK ONE EVENING, SHE WAS UNABLE TO START THE VEHICLE. AFTER 20 MINUTES, HER FATHER ARRIVED AND WAS ABLE TO FORCEFULLY START THE VEHICLE. THE CONTACT RETURNED TO THE DEALER THE FOLLOWING DAY, BUT THEY COULD NOT DUPLICATE THE FAILURE WITH THE CRUISE CONTROL OR THE STALLING. ON JUNE 16, 2008, SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED A FUSE. UPON FURTHER INSPECTION, THEY IDENTIFIED A BUSHING THAT NEEDED TO BE REPLACED AS WELL. ALL OF THESE FAILURES OCCURRED WITHIN FOUR MONTHS OF PURCHASING THE VEHICLE AND WITH LESS THEN 4,000 MILES PLACED ON THE VEHICLE BY THE CONTACT. THE FAILURE MILEAGE WAS 34,177 AND CURRENT MILEAGE WAS 37,600. UPDATED 07/15/08 *BF WHEN THE CONSUMER STARTED THE VEHICLE, THE POWER SEATS AND POWER LOCKS FAILED TO WORK. THE CONSUMER RETURNED TO THE DEALER AND THEY REPLACED THE DRIVER SIDE MOTOR. THE SWAY BAR BUSHINGS WERE REPLACED. UPDATED 07/15/08