1999 MERCURY MYSTIQUE Engine And Engine Cooling Problems

MY HUSBAND AND I WAS DRIVING IN TRAFFIC FROM AN APPOINTMENT AND ALL OF A SUDDEN THE CAR STARTS SMOKING WITHIN A QUICK SECOND THE FRONT LEFT SIDE BURST INTO FLAMES, ELECTRICAL WINDOWS WOULDN'T WORK AND THE BRAKES FAILED, THE WE HAD TO RIDE TRAFFIC UNTIL WE COULD MOVE OVER TO THE CURVE AT THIS TIME THE EMERGENCY BRAKE HAD TO BE USED IN ORDER TO STOP THE CAR AND I HAD TO MOVE MYSELF OUT ON THE DRIVERS SIDE. *TR

TL*THE CONTACT OWNS A 1999 MERCURY MYSTIQUE. THE CONTACT NOTICED MOISTURE IN THE DRIVER'S SIDE HEADLIGHT. IN ADDITION, THE DRIVER'S SIDE TAIL LIGHT DRIPPED WATER INTO THE TRUNK WHEN IT WAS OPENED. SHE NOTICED THAT THE MOISTURE WAS ALWAYS PRESENT, ESPECIALLY AFTER IT RAINED. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE CURRENT MILEAGE IS 51,504 AND FAILURE MILEAGE WAS APPROXIMATELY 48,246. UPDATED 07/07/08. *LJ THE PASSENGER SIDE SEAT BELT WAS INOPERABLE, THE TIMING BELT WAS REPLACED. UPDATED

Mileage: 48,246

TL*THE CONTACT OWNS A 1999 MERCURY MYSTIQUE. THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE FRONT END OF THE VEHICLE AND FELT A VIBRATION WHILE IDLING. THE MECHANIC STATED THAT THE ENGINE MOUNTS NEEDED TO BE CHANGED. THE CONTACT STATED THAT THE VEHICLE WOULD JERK TO THE RIGHT WHEN STOPPING AND JERKED TO THE LEFT WHEN HE ACCELERATED. AS OF JULY 27, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 57,000 AND FAILURE MILEAGE WAS 50,000. UPDATED 02-01-08. *KB THE CONSUMER HAS SINCE TRADED IN THE VEHICLE. UPDATED

Mileage: 50,000

MY CHECK ENGINE LIGHT CAME ON AND THE DIAGNOSTIC CODE SAYS THAT THE CATALYTIC CONVERTER WAS DEFECTIVE, EVEN THOUGH IT IS SUPPOSED TO BE COVERED BY AN 8 YEAR 80,000 MILE WARRANTY I HAVE BEEN STONE WALLED BY EARNHARDT FORD IN ARIZONA IN GETTING IT FIXED. I HAVE ALREADY HAD TO REPLACE 4 O2 SENSORS AT MY EXPENSE IN THE LAST 6 MONTHS. WHEN MY ENGINE LIGHT CAME ON THE FIRST TIME I TOOK THE CAR INTO MY MECHANIC WHO SAID THE CODE WAS FOR THE CATALYTIC CONVERTER AND THAT IT WOULD BE COVERED BY MY WARRANTY SO I SHOULD CONTACT A FORD DEALER. I CALLED A FORD DEALER AND THEY SAID CALL A MERCURY DEALER, WHEN I CALLED THE MERCURY DEALER THEY SAID THE LIGHT HAD TO BE ON OR THEY WOULDN'T FIX THE PROBLEM. THE LIGHT CAME BACK ON 2 WEEKS LATER AND I TOOK IT TO EARNHARDT MERCURY IN TEMPE AZ WHO CHECKED THE LIGHT AND SAID THAT IT WAS THE CATALYTIC CONVERTER BUT THEY HAT TO REPROGRAM THE PCM TO CONFIRM THE DIAGNOSIS AND THAT THEY COULDN'T DO IT AT THAT DEALER AND SHIPPED MY CAR TO EARNHARDT FORD IN CHANDLER WHO SAID THEY WERE TO BUSY TO REPROGRAM THE PCM AND HAD TO KEEP MY CAR OVERNIGHT. THEY THEN SAID THAT I WOULD HAVE TO WAIT UNTIL THE LIGHT COMES ON AGAIN BEFORE THEY WOULD BE ABLE TO ORDER PARTS TO FIX IT. SO I WILL HAVE TO LEAVE MY CAR WITH THEM A 3RD TIME. SO FAR THEY STILL HAVE MY CAR FOR A 2ND DAY AND I CANNOT GET A CALL BACK FROM THE MANAGER OF THE SERVICE DEPT. *JB

Mileage: 76,000

WE PURCHASED THIS VEHICLE IN 2001. WE WERE TOLD THAT AN ELDERLY WOMAN GOT THE ACCELERATOR STUCK AND SHE RAN INTO A TREE. THUS, THEY PUT A BRAND NEW ENGINE IN THE VEHICLE. SO, WE GOT THIS GREAT NEW CAR WITH ONLY 1,000 MILES ON THE NEW ENGINE. WE HAVE SINCE REPLACED THE IDLER PULLEY THREE TIMES AND THE TENSION PULLEY ONCE. FORD SAYS THAT THEY KNEW THAT THIS IS A CONTINUAL PROBLEM WITH THESE CARS ONCE THE HEAD HAS BEEN REMOVED. I CAN'T BELIEVE THEY WOULD RISK STRANDING PEOPLE INSTEAD OF TAKING RESPONSIBILITY FOR FIXING THEIR PROBLEM. FOR EXAMPLE: FORD HAD MY CAR FOR 2 WEEKS WHILE I WAS ON VACATION. THEY FIXED THE IDLER PULLEY, THE SERPENTINE BELT AND COVER, AND THE OIL PUMP. THAT SAME DAY I GOT MY CAR BACK I WAS DRIVING HOME AND NOT EVEN 12 MILES FROM TOWN THE CAR BROKE DOWN AGAIN AND IT WAS THE EXACT SAME PROBLEM THEY HAD MY CAR IN THE REPAIR SHOP FOR 2 WEEKS. FURTHERMORE, MY DASH HAS ALSO PEELED BACK ABOUT 3 TO 4 INCHES, AND IT DOES OBSTRUCT YOUR DRIVING VIEW AND ALSO DISRUPTS YOUR DEFROST. WE WERE NEVER NOTIFIED OF A RECALL, EITHER BY PHONE OR MAIL, OF THIS PROBLEM. WHEN WE ACQUIRED ABOUT IT TO THE FORD DEALERSHIP THEY SAID THAT THE RECALL TIME LIMIT HAS EXPIRED. *JB

Mileage: 88,118

CHECK ENGINE LIGHT AND ABS LIGHT CAME ON/OFF, AND VEHICLE STOPPED IN THE MIDDLE OF TRAFFIC.*AK

Mileage: 50,000

WHILE DRIVING ENGINE AND OVERDRIVE LIGHTS ILLUMINATED. *AK

Mileage: 5,600

WHILE DRIVING, THE VEHICLE MADE A SQUEALING NOISE. THE DEALER DETERMINED THAT TIMING BELT PULLEY WAS THE CAUSE OF THE PROBLEM. *AK THE REAR BRAKES HAD TO BE REPLACED, INCLUDING THE DRUMS DUE TO AN OIL LEAK. *JB

Mileage: 78,000

WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED IN TRAFFIC. THE VEHICLE IS CURRENTLY AT THE DEALER. THE MECHANIC WAS UNABLE TO DETERMINE OR DUPLICATE THE PROBLEM. *JB THE CONSUMER TALKED TO ANOTHER CONSUMER WHO EXPERIENCED THE SAME PROBLEM AND THE PROBLEM WAS WITH THE MODULE THAT CONTROLLED THE COMPUTER MODULE (POSSIBLY THE IGNITION MODULE) AND A FLIGHT RECORDER WAS ADDED AND FOUND THE INTERMITTENT PROBLEM. (THE PROBLEM HADN'T BEEN EXPERIENCE SINCE PER THE CONSUMER WHO EXPERIENCED THIS SAME PROBLEM, NOT THE CONSUMER OF THIS LETTER) *SC

Mileage: 28,000

I HAVE NOT HAD ANY OF THESE PROBLEMS REPAIRED. MY MECHANIC SAID IT WOULD COST MORE THAN THE CAR IS WORTH, AND EVEN WORSE, IT ISN'T PAID FOR YET!!!!

Mileage: 60,000

I HAVE NOT HAD ANY OF THESE PROBLEMS REPAIRED. MY MECHANIC SAID IT WOULD COST MORE THAN THE CAR IS WORTH, AND EVEN WORSE, IT ISN'T PAID FOR YET!!!!

Mileage: 60,000

WHILE DRIVING AT ALL SPEEDS, THE VEHICLE WILL STALL, WITHOUT WARNING. THE CONSUMER IS HAVING THE IGNITION MODULE REPLACED AT HER ON EXPENSE, DUE TO A SIMILAR PROBLEM THAT OTHER MODELS WERE EXPERIENCING, HOWEVER CONSUMER IS NOT SURE IF THE STALLING PROBLEM IS DUE TO THE FAULTY PART. *JB *SCC

I OWN BOTH A 1998 AND 1999 MERCURY MYSTIQUE WITH THE 2.5L V6 ENGINE. WHEN TRAVELING THROUGH STANDING WATER OR EVEN IN A HEAVY RAINSTORM THE POWER STEERING WILL FAIL, THE GENERATOR FAILURE LIGHT WILL LIGHT, AND THE SERPENTINE BELT WILL WHINE. THIS CAN LAST FROM 30 SEC TO A FEW MINUTES, AND REQUIRES ONE TO STOP DRIVING AS THE CAR IS NO LONGER STEERABLE. I HAVE TAKEN MY 1998 TO THE DEALER TWICE FOR THIS AND THEY HAVE REPLACED THE BELT AND TENSIONER TWICE. THIS HAS NOT CHANGED THE PROBLEM, AND THE DEALER CALLED THE MANUFACTURER FOR HELP AND THEY HAD NO FURTHER INFORMATION OR SUGGESTIONS. I FEEL THAT THIS IS A DESIGN FLAW FOR THIS SPECIFIC ENGINE WHICH COULD RESULT IN A SERIOUS ACCIDENT IF EVASIVE MANEUVERS WERE REQUIRED WHILE DRIVING THRU STANDING WATER. I NOTE TWO OTHER SIMILAR COMPLAINTS ON YOUR WEBSITE. FORD SHOULD DESIGN A FIX FOR THIS IMPORTANT SAFETY ISSUE.*AK

THE CAR HAS BEEN IN THE DEALERSHIP SERVICE DEPT MORE THAN I SEEM TO HAVE IT..FOR MANY DIFFERENT PROBLEMS. NEEDED A NEW ENGINE AT 23K,AIRCONDITIONER BROKEN AT 24K,THE CAR SHAKES AND VIBRATES HAD IT IN THE SHOP MANY TIMES STILL SHAKES! ROTORS ARE PULSING AGAIN HAD THEM TURNED TWICE ALREADY,NEEDS TO GO IN THIS AUG FOR A PEELING CLEARCOAT CORRECTION ON THE PASSENGER SIDE 2 DAYS TO PAINT..AND THE CAR ONLY HAS 26K HELP! AND FORD HAS BEN TERRIBLE WITH DEALING WITH PROBLEMS AND NEVER PROVIDES LOANERS EVEN WHEN THEY HAD MY CAR FOR 3 WEEKS!*AK

THE CAR HAS BEEN IN THE DEALERSHIP SERVICE DEPT MORE THAN I SEEM TO HAVE IT..FOR MANY DIFFERENT PROBLEMS. NEEDED A NEW ENGINE AT 23K,AIRCONDITIONER BROKEN AT 24K,THE CAR SHAKES AND VIBRATES HAD IT IN THE SHOP MANY TIMES STILL SHAKES! ROTORS ARE PULSING AGAIN HAD THEM TURNED TWICE ALREADY,NEEDS TO GO IN THIS AUG FOR A PEELING CLEARCOAT CORRECTION ON THE PASSENGER SIDE 2 DAYS TO PAINT..AND THE CAR ONLY HAS 26K HELP! AND FORD HAS BEN TERRIBLE WITH DEALING WITH PROBLEMS AND NEVER PROVIDES LOANERS EVEN WHEN THEY HAD MY CAR FOR 3 WEEKS!*AK

FUMES FROM EXHAUST WERE COMING INTO PASSENGER'S COMPARTMENT. DEALER AND MANUFACTUER HAVE BEEN NOTIFIED. *AK

WHEN DRIVING OVER WATER OR A PUDDLE WATER WILL GET INTO DRIVEBELT AND CAUSE LOSS OF POWER. VEHICLE HAS NO SPLASH GUARD. *AK