1992 MERCURY SABLE Structure Problems

TL*THE CONTACT OWNS A 1992 MERCURY SABLE. WHEN THE CONTACT TOOK HIS VEHICLE TO A LOCAL MECHANIC, CORROSION WAS DISCOVERED IN THE STEERING COLUMN. HE ALSO DISCOVERED THAT HE WAS EXPERIENCING THE SAME FAILURE LISTED IN NHTSA CAMPAIGN ID NUMBER 98V323000 (STRUCTURE:FRAME AND MEMBERS). THE MANUFACTURER WAS UNABLE TO PROVIDE ASSISTANCE; HOWEVER, THEY STATED THAT BECAUSE IT HAD EXCEEDED TEN YEARS, THE PARTS WERE UNAVAILABLE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 85,591. UPDATED 10/16/08. *LJ THE VEHICLE WOULD PULL TO THE SIDE. UPDATED 10/17/08. *JB

Mileage: 85,591

WHILE DRIVING 30 MPH REAR SUB FRAME MOUNT BUSHING SEPARATED FROM THE VEHICLE. RECALL 98V323000 FOR THE SUB FRAME MOUNT BOLTS WAS ISSUED. DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE IT WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK

Mileage: 88,000

SUB FRAME RUSTED DUE TO THE PROBLEM AS DESCRIBED IN THE SUB FRAME CORROSION RECALL 98V323000. HOWEVER, THIS VEHICLE WAS NOT INVOLVED IN THE RECALL DUE TO VIN. *AK

Mileage: 114,000

CORROSION OF PASSENGER SIDE REAR SUB FRAME, ALOWING ENGINE TO DROP DOWN, CAUSING A POSSIBLE FATAL DRIVING CONDITION. SUB FRAME BOLTS REPLACED IN A RECALL. ENTIRE SUB FRAME WAS REPLACED WITH A NEW ORIGINAL PART FROM FORD, AT A $1,100 COST TO MYSELF. *AK

Mileage: 103,603

WHILE DRIVING UNDER NORMAL CONDITIONS STEERING WHEEL SUDDENLY LOCKED UP WITHOUT WARNING. CONSUMER STOPPED VEHICLE, TURNED ON HAZARDS, AND NOTICED TRANSMISSION AND MOTOR HAD DROPPED. IT WAS LATER DETERMINED THAT THE SUBFRAME RUSTED AROUND BOTH REAR BUSHINGS. *AK *NLM

PROBLEMS WITH SUSPENSION, ELECTRICAL SYSTEM, TIRES AND DRIVER SEAT. MR

THE CONSUMER HAD RECEIVED RECALL NOTICE FROM THE MANUFACTURER OF THE VEHICLE REGARDING THE BODY MOUNTS ON THE REAR CORNERS OF THE SUB-FRAME, CONSUMER HAD RECALL REPAIRS COMPLETED, HOWEVER ALSO STATED THAT WITHOUT REPLACING ALL OF THE BODY MOUNTS AT THE SAME TIME THERE WILL BE PROBLEM. *YH

THE CONSUMER HAD RECEIVED RECALL NOTICE FROM THE MANUFACTURER OF THE VEHICLE REGARDING THE BODY MOUNTS ON THE REAR CORNERS OF THE SUB-FRAME, CONSUMER HAD RECALL REPAIRS COMPLETED, HOWEVER ALSO STATED THAT WITHOUT REPLACING ALL OF THE BODY MOUNTS AT THE SAME TIME THERE WILL BE PROBLEM. *YH

WHILE TRAVELING AT APPROXIMATELY 45 MPH ALL STEERING CONTROL IN VEHICLE WAS LOST. PRIVATE MECHANIC EXAMINED VEHICLE AND DETERMINED REAR SUBFRAME BOLTS ON RIGHT AND LEFT SIDE HAD CORRODED/ BROKE/AND DISCONNECTED FROM VEHICLE. MANUFACTURER INFORMED CONSUMER THAT THIS VEHICLE WAS NOT INCLUDED IN RECALL 98V323000 DUE TO VIN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

AFTER 5 VISITS AND ALMOST $1,000, MARSHALL FORD WEST IN CLEVELAND, OH FINALLY REALIZED THE ORIGNAL POPPING NOISE WAS THE RECALL - WHICH I HAD ADVISED THEM IN THE FIRST PLACE. MY MECHANIC TOLD ME IT WAS THE RECALL ITEM WHICH WAS THE SUBFRAME REAR MOUNT BOLTS. I HAD TAKEN THE CAR IN AT LEAST ON 5 DIFFERENT OCCASIONS, HAD TO LEASE A CAR ONE TIME, THEY GAVE ME A RENTAL ON THE NEXT 2 OCCASIONS ONLY AFTER I COMPLAINED. THEY ADVISED THAT IF THEY HAD HAD THE PARTS IN STOCK, THEY WOULD HAVE INSTALLED THE FRONT MOUNT BOLTS ALSO. AFTER 1 WEEK, THE REAR MOUNT BOLTS BEGAN POPPING AGAIN. I NEED SOMEONE TO CHECK TO SEE IF THIS WORK WAS DONE CORRECTLY. THEY BLAMED IT ON OTHER PROBLEMS, BUT THIS WAS THE PROBLEM I ORIGINALLY BROUGHT IT IN FOR. PLEASE ADVISE WHAT I CAN DO AT THIS TIME. I AM VERY UNHAPPY AND THE NOISE JUST KEEP POPPING.*AK

THE LOWER LEFT REAR SUBFRAME COMPLETELY CORRODED, AND FELL OFF FROM UNDER THE VEHICLE WHILE VEHICLE WAS PARKED IN THE DRIVEWAY. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL FOR SUBFRAME CORROSION DUE TO VIN. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

DUE TO RECALL NUMBER 98V323, CONCERNING REAR SUB-FRAME MOUNTS. REAR CORNERS OF THE SUB FRAME MOUNTS CORRODED, CAUSING DAMAGE TO ENGINE MOTOR MOUNTS. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

CONSUMER RECEIVED RECALL 98V323000, REAR SUBFRAME MOUNTS. CONTACTED THE DEALER, AND NO PARTS WERE AVAILABLE TO CORRECT THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK

CONSUMER RECEIVED RECALL LETTER CONCERNING SUBFRAME, RECALL REPAIRS COMPLETED. RECALL NUMBER 98V323000. LOOSE STEERING WHEEL HAS TOO MUCH PLAY. *AK

WHILE DRIVING BODY MOUNTS ON THE REAR SUBFRAME BROKE, CAUSING LOSS OF STEERING CONTROL. PLEASE GIVE ANY FURTHER DETAILS. *AK

RECEIVED RECALL NOTICE ABOUT SUBFRAME. CONTACTED DEALER. WAS INFORMED THAT VEHICLE CAN NOT BE REPAIRED UNTIL JULY. MECHANIC IS ONLY DOING 6 VEHICLES A DAY. OWNER FEELS THAT THIS IS NOT PROMPT ENOUGH. THIS IS MORE CONVENIENT TO HER & REFUSES TO GO TO ANOTHER FORD DEALERSHIP. RECALL HAS SINCE BEEN REPAIRED.

DAMAGED BUMPER ISOLATORS DUE TO CRASH, INSURANCE CO. SAYS THEY'RE MADE AS A MULTI- CRASH DEVICE. ARE THEY CONFIGURED ONLY AS IN A ONE TIME CRASH? *AK

THE MOTOR MOUNTS AND TRANSMISSION MOUNT FAILED. THEY BROKE DUE TO CORROSION. FORD ISSUED A TECHNICAL SERVICE BULLETIN (TSB # 92M77) ON THIS PROBLEM STATING THAT THEY WOULD FIX THIS PROBLEM ONLY IF THE MOUNTS WERE TO BREAK AND ONLY UP UNTIL JULY 31ST, 1996 OR 60,000 MILES/6 YEARS. LUCKILY THE FAILURE WAS CAUGHT IN TIME, OTHERWISE AN ACCIDENT AND/OR INJURY WOULD HAVE OCCURRED. I THINK THAT IF A DEFECTIVE PART WAS INSTALLED AND A DEFINITE OUTCOME WAS KNOWN, THERE SHOULD HAVE BEEN A RECALL. ALL NORTHERN U.S. STATES THAT USE ROAD SALT WERE NOTIFIED OF THIS TSB. I THINK A FAILED MOTOR OR TRANSMISSION MOUNT IS DEFINITELY A SERIOUS SAFETY RISK. THERE SHOULDN'T HAVE BEEN A JUST TSB GIVING THE OWNER ONLY A CERTAIN AMOUNT OF TIME BEFORE THE DEFECTIVE PART WERE TO FAIL. IT IS ALMOST CERTAIN THAT ANY PROLONGED CONTACT WITH ROAD SALT WOULD CAUSE FAILURE. THERE IS NO WAY A MOTOR MOUNT SHOULD FAIL ON THAT NEW OF A CAR.

THE REAR SUB-FRAME MOUNTS HAVE RUSTED, CAUSING THE REAR CORNERS OF THE SUBFRAME TO DROP. PLEASE PROVIDE DETAILS. *AK

REAR POWER DOOR LOCK FAILED.

DOOR HINGE BOLTS LOOSEN OR FALL OUT.

THREE OUT OF FOUR MOTOR MOUNTS AT THE REAR SUB-FRAME WHICH SUPPORTS ENGINE AND TRANSMISSION BECAME DETACHED PRIOR TO RECALL; RECALL REPAIRS REFUSED BY DEALER CLAIMING THAT VEHICLE WAS NOT COVERED BY THE PRIOR PROGRAM EVENTHOUGH THE CUSTOMER SERVICE HAS GIVEN OWNER A PROGRAM NUMBER (93V-106.002). *AK

THE METAL CRADLE BOLTS AT REAR BROKE AND THE ENGINE FELL OFF. DEALER HAS SEEN. *AK

STEERING PROBLEMS DUE TO BODY MOUNT FAILURE, REPAIRED UNDER RECALL, HOWEVER PROBLEM W/STEERING STILL EXISTS.

PLASTIC TRIM PANEL SEPARATED, PASSENGER SIDE DOOR WOULD NOT OPEN. TT *SLC

PLASTIC TRIM PANEL ON THE DRIVER DOOR IS SEPARATING. TT

REAR SUB-FRAME MOUNTS FAILED PRIOR TO RECALL (93V-106). *AK

RECALL REPAIRS REFUSED DUE TO VEHICLE NOT IN STATE LISTED. (92S61) *TW

REAR SUBFRAME MOUNTS FAILED PRIOR TO RECALL, REPAIRS REFUSED DUE TO EXPIRATION OF WARRANTY (93V-106). *AK

REPLACED LEFT FRONT/LEFT RIGHT POWER DOOR SWITCH/ACTUATOR. *AK