1992 MERCURY TOPAZ Seat Belts Problems

TO WHOM THIS MAY CONCERN; I BROUGHT MY DAUGHTER'S CAR IN FOR SEATBELT REPAIR. THERE WAS FAILURE OF THE SHOULDER STRAP TO OPEN WHEN GETTING INTO THE CAR. MY COMPLAINT IS WITH THE DEALERSHIP HAMMONTON AUTO GROUP WHITE HORSE PIKE HAMMONTON NJ. ON 6/25 THE CAR WAS BROUGHT IN- CHARGING $80 TO DIAGNOSE THAT THE SWITCH ON THE PASSENGER SIDE NEEDED REPLACING. THE PART COST $10 THE JOB WAS TO COST $260 - WHICH I FEEL WAS A CUSTOMER RIPOFF. WE DECIDED TO GET THE JOB DONE DESPITE THE OUTRAGEOUS COST. ON 6/26 WHEN WE ARRIVED TO PICK UP THE CAR-THIS SERVICE DEPT FIXED THE DRIVER SIDE WHICH WAS NEVER BROKEN IN THE FIRST PLACE. THEY DID NOT NOTICE THAT THE PASSENGER SIDE DIDN'T WORK AFTER AN $80 DIAGNOSTICS FEE. I AM NEVER GOING TO THIS PARTICULAR DEALERSHIP AGAIN. I AM ALSO REPORTING THIS TO THE BBB AND TO WHOEVER ELSE I CAN COMPLAIN TO. THIS IS WHY SO MANY AMERICANS ARE NOT BUYING FROM FORD ANYMORE.

Mileage: 20,000

THIS VEHICLE IS NOT COVERED UNDER RECALL# 96V071000 CONCERNING ELECTRICAL SYSTEM: IGNITION SWITCH. IGNITION SWITCH MUST BE MANEUVERED FOR SOME ELECTRICAL SYSTEM PARTS TO FUNCTION. FOR INSTANCE, AIR CONDITIONER WILL COME ON BY MANEUVERING THE IGNITION SWITCH. ALSO, ELECTRIC SEAT BELTS/POWER WINDOWS/ TURN SIGNALS, AND BRAKE LIGHTS DON'T OPERATE. *AK

CONSUMER HAS HAD PAST PROBLEMS WITH FRONT AUTOMATIC SEAT BELTS ON BOTH SIDES. AUTOMATIC SEAT BELTS WILL NOT RETRACT BACK. BELT HAS TO BE TUGGED ON TO RETRACT. MOTOR MAKES A GRINDING AND RATTLING NOISE.*AK

THE DRIVER'S SIDE PASSIVE RESTRAINT SYSTEM(SHOULDER BELT) LOCKED UP AND BECAME NON-OPERATIONAL. WHENEVER THE VEHICLE IS STARTED THERE IS A HORRIBLE NOSIE THAT IS EMITTED FROM THE SHOULDER BELT ASSEMBLY UNIT. THE SAME IDENTICAL PROBLEM OCCURED WITH THE SHOULDER BELT ON THE PASSENGER'S SIDE. *CJ

THE DRIVER'S SIDE PASSIVE RESTRAINT SYSTEM(SHOULDER BELT) LOCKED UP AND BECAME NON-OPERATIONAL. WHENEVER THE VEHICLE IS STARTED THERE IS A HORRIBLE NOISE THAT IS EMITTED FROM THE SHOULDER BELT ASSEMBLY UNIT. THE SAME IDENTICAL PROBLEM OCCURED WITH THE SHOULDER BELT ON THE PASSENGER'S SIDE. *CJ

PASSENGER SIDE SEAT BELT IS EXTREMELY TIGHT THAT IT IS A SAFETY HAZARD TO PASSENGER. YH

PASSENGER SIDE SEAT BELT IS EXTREMELY TIGHT THAT IT IS A SAFETY HAZARD TO PASSENGER. YH

PASSENGER SIDE SEAT BELT IS EXTREMELY TIGHT THAT IT IS A SAFETY HAZARD TO PASSENGER. YH

THE AUTOMATIC SHOULDER BELT ON 92 MERCURY TOPAZ BROKE. IT WILL NOT COMPLETELY RETRACT WHEN YOU CLOSE THE DOOR AND DRIVE. IT SEEMS LIKE THE TRACK THE SYSTEM RUNS IN IS DEFECTIVE.

THE DRIVERS SIDE MOTORIZED SEAT BELT IS STUCK 3/4 OF THE WAY BACK, THE ONLY WAY TO USE IT IS TO SLIP IT OVER YOUR HEAD. AND ALSO THE DRIVERS FRONT SEAT, THE SEAT WELDS BROKE, AND YOU ARE SETTING IN A RECLINING POSITION, IT IS CURRENTLY BEING HELD UP WITH WOOD.

AUTOMATIC SHOULDER BELT IS INOPERATIVE, WILL NOT MOVE OR RETRACT WHEN DOOR IS OPENED OR CLOSED, CAUSING LOSS OF PROTECTION. *AK *ML

SHOULDER HARNESS RESTRAINT IS STUCK IN THIS VEHICLE, IT WILL NOT GO FOWARD OR BACKWARD. DEALER HAS BEEN CONTACTED. *AK

WHILE DRIVING 25 MPH HAD AN ACCIDENT, IN WHICH THE MIDDLE REAR SEATBELT MALFUNCTIONED, CAUSING THE SEATBELT TO UNLATCH AND THE CSS TO BE THROWN FORWARD. CAUSE UNKNOWN. PLEASE PROVIDE DETAILS. *AK

MOTOR SEAT BELT FAILS TO RETRACT WHEN DOOR IS OPENED.

FAILURE OF THE SEAT BELT WHEN DRIVING THE VEHICLE BELT COMES OFF THE VEHICLE. PLEASE DESCRIBE IN MORE DETAILS

THE DRIVER SIDE SHOULDER HARNESS BROKEN THREE TIMES AND BROKE AGAIN . TT

MOTORIZED SEAT BELT STOPPED WORKING. *DSH

MOTORIZED SEAT BELT STOPPED WORKING. *DSH

SEAT BELTS LOCKED AFTER IMPACT AND DRIVER COULD NOT GET OUT-HAD TO CUT SEAT BELT OFF DRIVER. TT

DRIVER'S AND PASSENGERS'S SIDE SEAT BELT FAILURE, AUTOMATIC SEAT BELT FAILURE, MOTORS SIEZED WORKING. TT