This Problem Across All Years
BOUGHT CAR AT MOONEYS DESERT HOT SPRINGS AUTO SALES IN OCTOBER 10,2002 AS USED CAR. SEAT BELTS DO NOT WORK. SUSPENSION SHAKES, BRAKES MAKE NOISE. FUEL PUMP WENT OUT FIST TRIP. DRIVERS WINDOW DOES NOT RETRACK RIGHT. ENGINE OVER HEAT WHEN IDLING. WATER PUMP WENT OUT. AIR CONDITIONER AND HEATER DO NOT WORK.
BOUGHT CAR AT MOONEYS DESERT HOT SPRINGS AUTO SALES IN OCTOBER 10,2002 AS USED CAR. SEAT BELTS DO NOT WORK. SUSPENSION SHAKES, BRAKES MAKE NOISE. FUEL PUMP WENT OUT FIST TRIP. DRIVERS WINDOW DOES NOT RETRACK RIGHT. ENGINE OVER HEAT WHEN IDLING. WATER PUMP WENT OUT. AIR CONDITIONER AND HEATER DO NOT WORK.
SEPT 9, 2003 [XXX] FORD MOTOR COMPANY ONE AMERICAN ROAD DEARBORN, MI 48126 DEAR[XXX]: THIS LETTER TO YOU COMES AFTER REPEATED ATTEMPTS OVER THE YEARS TO COLLECT THE $223.30 CLAIM PAST DUE AND OWED TO ME FOR THE 2002 RECALL ANNOUNCEMENT AND REPLACEMENT OF THE TFI MODULE. AT LOWER LEVELS, I HAVE BEEN TREATED VERY RUDELY, IGNORED, PATRONIZED AND/OR INTERMINABLY REROUTED AND DISCONNECTED AT FORD AND ITS SETTLEMENT AGENTS VOICEMAIL. THERE HAS BEEN NO RESPONSE TO THE APPEAL SENT AND DATED 4-17-03. HOWEVER I SEARCHED AND FOUND THE DEFECTIVE MOTOR CRAFT PART THAT COCHRANS AUTO BODY IN CHESWICK PA 15024 RETURNED TO ME WHEN THEY REPLACED IT. NOW I AM RETURNING IT TO YOU DIRECTLY AS POSITIVE PROOF THAT THE WORK WAS PERFORMED ON MY 1993 MERCURY TOPAZ VIN # [XXX] AND THE $223.30 CLAIM IS LEGITIMATE. PLEASE PROMPTLY SEND ME A CHECK FOR $223.30. ALL OTHER REQUIRED DOCUMENTATION HAS BEEN IN THE HANDS OF YOUR SETTLEMENT AGENT SINCE MARCH 23 2002. THANK YOU. YOURS TRULY, [XXX] OCT 21, 2003 FOLLOW UP DUE TO NO RESPONSE NOW THERE HAS BEEN NO RESPONSE FROM YOU. DELIVERY WAS CONFIRMED TO YOUR OFFICE OF THE DEFECTIVE MOTOR CRAFT PART. ITS DIFFICULT TO RECONCILE CUSTOMER DISREGARD WITH FORDS QUALITY IS JOB 1 BRANDING CAMPAIGN! . PLEASE DISBURSE A CHECK TO ME FOR $223.30. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
SEPT 9, 2003 [XXX] FORD MOTOR COMPANY ONE AMERICAN ROAD DEARBORN, MI 48126 DEAR[XXX]: THIS LETTER TO YOU COMES AFTER REPEATED ATTEMPTS OVER THE YEARS TO COLLECT THE $223.30 CLAIM PAST DUE AND OWED TO ME FOR THE 2002 RECALL ANNOUNCEMENT AND REPLACEMENT OF THE TFI MODULE. AT LOWER LEVELS, I HAVE BEEN TREATED VERY RUDELY, IGNORED, PATRONIZED AND/OR INTERMINABLY REROUTED AND DISCONNECTED AT FORD AND ITS SETTLEMENT AGENTS VOICEMAIL. THERE HAS BEEN NO RESPONSE TO THE APPEAL SENT AND DATED 4-17-03. HOWEVER I SEARCHED AND FOUND THE DEFECTIVE MOTOR CRAFT PART THAT COCHRANS AUTO BODY IN CHESWICK PA 15024 RETURNED TO ME WHEN THEY REPLACED IT. NOW I AM RETURNING IT TO YOU DIRECTLY AS POSITIVE PROOF THAT THE WORK WAS PERFORMED ON MY 1993 MERCURY TOPAZ VIN # [XXX] AND THE $223.30 CLAIM IS LEGITIMATE. PLEASE PROMPTLY SEND ME A CHECK FOR $223.30. ALL OTHER REQUIRED DOCUMENTATION HAS BEEN IN THE HANDS OF YOUR SETTLEMENT AGENT SINCE MARCH 23 2002. THANK YOU. YOURS TRULY, [XXX] OCT 21, 2003 FOLLOW UP DUE TO NO RESPONSE NOW THERE HAS BEEN NO RESPONSE FROM YOU. DELIVERY WAS CONFIRMED TO YOUR OFFICE OF THE DEFECTIVE MOTOR CRAFT PART. ITS DIFFICULT TO RECONCILE CUSTOMER DISREGARD WITH FORDS QUALITY IS JOB 1 BRANDING CAMPAIGN! . PLEASE DISBURSE A CHECK TO ME FOR $223.30. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I PURCHASED A CAR IN OCTOBER OF 2002, THE SEAT BELTS DID NOT WORK,THE A/C AND HEATER DO NOT WORK. FUEL PUMP WENT OUT AFTER AP. 300 MILES, WATER PUMP SHORTLY THERE AFTER. ALL 4 TIRES TREADED APART. ELECTRONIC SIDE MIRRORS DO NOT WORK. GAS GAGE DOES NOT WORK PROPERLY. HEATS UP WHEN IDLING. EXCESSIVE WOBBLE IN REAR END. FRONT END MAY BE FROM 1992 NOT 1993 MODEL OF CAR. DRIVERS WINDOW DOES NOT RETRACK RIGHT. TRUNK LID HOOK DOES NOT WORK. BRAKES MAKE NOISE. *NLM
I PURCHASED A CAR IN OCTOBER OF 2002, THE SEAT BELTS DID NOT WORK,THE A/C AND HEATER DO NOT WORK. FUEL PUMP WENT OUT AFTER AP. 300 MILES, WATER PUMP SHORTLY THERE AFTER. ALL 4 TIRES TREADED APART. ELECTRONIC SIDE MIRRORS DO NOT WORK. GAS GAGE DOES NOT WORK PROPERLY. HEATS UP WHEN IDLING. EXCESSIVE WOBBLE IN REAR END. FRONT END MAY BE FROM 1992 NOT 1993 MODEL OF CAR. DRIVERS WINDOW DOES NOT RETRACK RIGHT. TRUNK LID HOOK DOES NOT WORK. BRAKES MAKE NOISE. *NLM
VEHICLE HESITATES, JUMPS, SURGES AND CUTS OFF WHEN COMING TO A STOP.
VEHICLE HESITATES, JUMPS, SURGES AND CUTS OFF WHEN COMING TO A STOP.
DURING VEHICLE OPERATION ON A HILL OR INCLINE, ABOUT FOUR GALLONS OF GAS LEAKED OUT OF THE FILLER CAP.*AK
DURING VEHICLE OPERATION ON A HILL OR INCLINE, ABOUT FOUR GALLONS OF GAS LEAKED OUT OF THE FILLER CAP.*AK
THE FUEL INJECTOR EVERY TIME YOU CLEAN OUT IT GET CLOG UP . TT
THE FUEL INJECTOR EVERY TIME YOU CLEAN OUT IT GET CLOG UP . TT