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Feb 10, 2019 Suspension 28,100 mi

THIS IS MY SECOND VILLAGER, THE FIRST WAS A 1993 AND NOW OWN A 2001. THE BASE STRUCTURE WHERE THE RACK AND PINION GETS BOLTED-IN CRACKS, WHILE THE ALIGNMENT AND WHOLE RACK & PINION HAS SHIFTED. THE CRACK OCCURRED WHEN I WAS TURNING ONTO A RAMP TO MERGE ONTO THE FREEWAY.

Feb 10, 2019 Suspension 28,100 mi

THIS IS MY SECOND VILLAGER, THE FIRST WAS A 1993 AND NOW OWN A 2001. THE BASE STRUCTURE WHERE THE RACK AND PINION GETS BOLTED-IN CRACKS, WHILE THE ALIGNMENT AND WHOLE RACK & PINION HAS SHIFTED. THE CRACK OCCURRED WHEN I WAS TURNING ONTO A RAMP TO MERGE ONTO THE FREEWAY.

Sep 5, 2008 Air Bags Crash

IN DECEMBER OF 2007 I WAS DRIVING WITH MY THREE KIDS AND I WAS PREGNANT WITH TWINS. IT HAD BEEN RAINING FOR A FEW DAYS I SLOWED TO MAKE A RIGHT HAND TURN MY CAR SLIDE AND I WENT INTO A POLL HEAD ON MY AIRBAGS DIDN'T OPEN MY CAR WAS LATER TOTALED BY THE INSURANCE COMPANY. *TR

Sep 5, 2008 Air Bags Crash

IN DECEMBER OF 2007 I WAS DRIVING WITH MY THREE KIDS AND I WAS PREGNANT WITH TWINS. IT HAD BEEN RAINING FOR A FEW DAYS I SLOWED TO MAKE A RIGHT HAND TURN MY CAR SLIDE AND I WENT INTO A POLL HEAD ON MY AIRBAGS DIDN'T OPEN MY CAR WAS LATER TOTALED BY THE INSURANCE COMPANY. *TR

Nov 2, 2007 Seat Belts

SEAT BELTS PLASTIC COVERS HAVE BROKEN AND FALLEN OFF, WHICH HAS MADE THE LOCKING MECHANISM USELESS. THE SEAT BELTS ARE NOW INOPERABLE, WHICH HAS LEFT US WITH FIVE AVAILABLE SEATS IN A SEVEN-PASSENGER VEHICLE. THE LOCAL DEALER WAS CONTACTED REGARDING A RECALL NOTICE FOR THE 2001 VILLAGE SEATS BELT...

Nov 2, 2007 Seat Belts

SEAT BELTS PLASTIC COVERS HAVE BROKEN AND FALLEN OFF, WHICH HAS MADE THE LOCKING MECHANISM USELESS. THE SEAT BELTS ARE NOW INOPERABLE, WHICH HAS LEFT US WITH FIVE AVAILABLE SEATS IN A SEVEN-PASSENGER VEHICLE. THE LOCAL DEALER WAS CONTACTED REGARDING A RECALL NOTICE FOR THE 2001 VILLAGE SEATS BELT...

Sep 15, 2006 Equipment 49,000 mi

DT*: THE CONTACT STATED WHILE CHANGING A TIRE, THE JACK BENT CAUSING THE VEHICLE TO COLLAPSE. THE CONTACT WAS NOT INJURED. THIS WAS THE FIRST TIME THE CONTACT HAD USED THE JACK. THE DEALERSHIP WAS NOTIFIED.

Sep 15, 2006 Equipment 49,000 mi

DT*: THE CONTACT STATED WHILE CHANGING A TIRE, THE JACK BENT CAUSING THE VEHICLE TO COLLAPSE. THE CONTACT WAS NOT INJURED. THIS WAS THE FIRST TIME THE CONTACT HAD USED THE JACK. THE DEALERSHIP WAS NOTIFIED.

Jun 21, 2005 Tires

A LOCAL SEARS AUTO CENTER SOLD ME A SET OF BF GOODRICH TIRES IN OCTOBER, 2004 THAT HAVE SHOWN EXTREME PRE-MATURE WEAR. THE SEARS OUTLET HAS REFUSED TO TAKE ANY ACTION TO CORRECT THIS. UPON CONSULTATION WITH THE OEM, B.F. GOODRICH, I SHOULD HAVE NEVER BEEN SOLD THE TIRE TO BEGIN WITH. IT IS NOT TH...

Jun 21, 2005 Tires

A LOCAL SEARS AUTO CENTER SOLD ME A SET OF BF GOODRICH TIRES IN OCTOBER, 2004 THAT HAVE SHOWN EXTREME PRE-MATURE WEAR. THE SEARS OUTLET HAS REFUSED TO TAKE ANY ACTION TO CORRECT THIS. UPON CONSULTATION WITH THE OEM, B.F. GOODRICH, I SHOULD HAVE NEVER BEEN SOLD THE TIRE TO BEGIN WITH. IT IS NOT TH...

Jan 26, 2005 Air Bags Crash 62,000 mi

CONSUMER VEHICLE T-BONED ANOTHER VEHICLE AT 45 MPH, AND NEITHER FRONTAL AIR BAGS DEPLOYED. DRIVER AND THE FIVE PASSENGERS WERE ALL RESTRAINED WITH THE SEAT BELTS. EVERYONE SUSTAINED MINOR INJURIES FROM THE SEAT BELTS. NO ONE NEEDED TO BE TRANSPORTED TO A HOSPITAL BY AMBULANCE. DEALER AND THE MANUFA...

Jan 26, 2005 Seat Belts Crash 62,000 mi

CONSUMER VEHICLE T-BONED ANOTHER VEHICLE AT 45 MPH, AND NEITHER FRONTAL AIR BAGS DEPLOYED. DRIVER AND THE FIVE PASSENGERS WERE ALL RESTRAINED WITH THE SEAT BELTS. EVERYONE SUSTAINED MINOR INJURIES FROM THE SEAT BELTS. NO ONE NEEDED TO BE TRANSPORTED TO A HOSPITAL BY AMBULANCE. DEALER AND THE MANUFA...

Jan 26, 2005 Air Bags Crash 62,000 mi

CONSUMER VEHICLE T-BONED ANOTHER VEHICLE AT 45 MPH, AND NEITHER FRONTAL AIR BAGS DEPLOYED. DRIVER AND THE FIVE PASSENGERS WERE ALL RESTRAINED WITH THE SEAT BELTS. EVERYONE SUSTAINED MINOR INJURIES FROM THE SEAT BELTS. NO ONE NEEDED TO BE TRANSPORTED TO A HOSPITAL BY AMBULANCE. DEALER AND THE MANUFA...

Jan 26, 2005 Seat Belts Crash 62,000 mi

CONSUMER VEHICLE T-BONED ANOTHER VEHICLE AT 45 MPH, AND NEITHER FRONTAL AIR BAGS DEPLOYED. DRIVER AND THE FIVE PASSENGERS WERE ALL RESTRAINED WITH THE SEAT BELTS. EVERYONE SUSTAINED MINOR INJURIES FROM THE SEAT BELTS. NO ONE NEEDED TO BE TRANSPORTED TO A HOSPITAL BY AMBULANCE. DEALER AND THE MANUFA...

Nov 3, 2004 Tires 5,500 mi

DEFECTIVE TIRES MANUFACTURED BY GENERAL TIRE, REQUESTING A DEFECT INVESTIGATION. *BF WHILE DRIVING ONE OF THE VEHICLE TIRE EXPERIENCED A CATASTROPHIC FAILURE (GENERAL AMPERE G560). *NM

Nov 3, 2004 Tires 5,500 mi

DEFECTIVE TIRES MANUFACTURED BY GENERAL TIRE, REQUESTING A DEFECT INVESTIGATION. *BF WHILE DRIVING ONE OF THE VEHICLE TIRE EXPERIENCED A CATASTROPHIC FAILURE (GENERAL AMPERE G560). *NM

Oct 28, 2004 Tires 5,500 mi

DEFECTIVE TIRES (P215/70R15) MANUFACTURED BY GENERAL TIRE, REQUESTING A DEFECT INVESTIGATION. *BF WHILE DRIVING THE VEHICLE'S TIRE HAD A CATASTROPHIC FAILURE. THE MANUFACTURER WAS CONTACTED AND REFUSED TO ACCEPT ANY RESPONSIBILITY FOR THE FAILURE (GENERAL AMPERE G560 DK-66370-33255). *NM

Oct 28, 2004 Tires 5,500 mi

DEFECTIVE TIRES (P215/70R15) MANUFACTURED BY GENERAL TIRE, REQUESTING A DEFECT INVESTIGATION. *BF WHILE DRIVING THE VEHICLE'S TIRE HAD A CATASTROPHIC FAILURE. THE MANUFACTURER WAS CONTACTED AND REFUSED TO ACCEPT ANY RESPONSIBILITY FOR THE FAILURE (GENERAL AMPERE G560 DK-66370-33255). *NM

Oct 14, 2004 Air Bags Crash

WHILE DRIVING 40 MPH, THE DRIVER COLLIDED WITH THE VEHICLE IN FRONT OF HER. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THIS CAUSED THE DRIVER TO SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. PLEASE PROVIDE FURTHER DETAILS.

Oct 14, 2004 Air Bags Crash

WHILE DRIVING 40 MPH, THE DRIVER COLLIDED WITH THE VEHICLE IN FRONT OF HER. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THIS CAUSED THE DRIVER TO SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. PLEASE PROVIDE FURTHER DETAILS.

Jul 21, 2004 Power Train 32,076 mi

GERMAIN LINCOLN MERCURY REFUSED TO REPLACE WORN MOTOR MOUNTS WHILE VEHICLE WAS UNDER WARANTY. I HAD THE MOTOR MOUNTS REPLACED BY NAPLES NISSAN AT MY OWN EXPENSE OF APROXIMATELY $400 BECAUSE THE VEHICLE HAS A NISSAN POWER TRAIN. *LA

Jul 21, 2004 Power Train 32,076 mi

GERMAIN LINCOLN MERCURY REFUSED TO REPLACE WORN MOTOR MOUNTS WHILE VEHICLE WAS UNDER WARANTY. I HAD THE MOTOR MOUNTS REPLACED BY NAPLES NISSAN AT MY OWN EXPENSE OF APROXIMATELY $400 BECAUSE THE VEHICLE HAS A NISSAN POWER TRAIN. *LA

May 8, 2004 Equipment 35,000 mi

THE AIR CONDITIONER WOULDN'T COOL, THERE IS FREON LEAKING OUT SOMEWHERE. THE DEALER SAID THERE WAS NOTHING WRONG UNTILL THE WARRANTY RAN OUT, NOW THEY SAID THERE IS A LEAK.*AK WE HAD A WELL KNOWN NAMED GARAGE LOOK AT THE MERCURY VILLAGER AND SAID THAT FORD HAS HAD PROBLEMS WITH THE AIR CONDITION...

May 8, 2004 Equipment 35,000 mi

THE AIR CONDITIONER WOULDN'T COOL, THERE IS FREON LEAKING OUT SOMEWHERE. THE DEALER SAID THERE WAS NOTHING WRONG UNTILL THE WARRANTY RAN OUT, NOW THEY SAID THERE IS A LEAK.*AK WE HAD A WELL KNOWN NAMED GARAGE LOOK AT THE MERCURY VILLAGER AND SAID THAT FORD HAS HAD PROBLEMS WITH THE AIR CONDITION...

Feb 27, 2004 Service Brakes, Air 28,000 mi

CONSUMER COMPLAINED ABOUT LEFT REAR WHEEL LOCKING UP AND DAMAGING THE TIRE. CONSUMER WAS DRIVING ABOUT 25 MPH AND THE VEHICLE SPUN OUT OUT OF CONTROL. VEHICLE WAS EQUIPPED WITH ABS BRAKE SYSTEM. *AK

Feb 27, 2004 Service Brakes, Air 28,000 mi

CONSUMER COMPLAINED ABOUT LEFT REAR WHEEL LOCKING UP AND DAMAGING THE TIRE. CONSUMER WAS DRIVING ABOUT 25 MPH AND THE VEHICLE SPUN OUT OUT OF CONTROL. VEHICLE WAS EQUIPPED WITH ABS BRAKE SYSTEM. *AK

Jan 15, 2004 Engine And Engine Cooling 35,000 mi

BOUGHT CAR SEPT 01 AND AIRCONDITIONING FAILED BEFORE THE SECOND SUMMER AFTER PURCHASE. I CALLED DEALER JAN 03 AND WAS TOLD AIR WOULDN'T WORK IF OUTSIDE TEMP WAS BELOW 60. RETURNED IN APRIL WITH SAME COMPLAINT, BUT MILEAGE WAS OUT OF WARRANTY. COST TO REPAIR WILL BR $669. PLUS TAX.

Jan 15, 2004 Engine And Engine Cooling 35,000 mi

BOUGHT CAR SEPT 01 AND AIRCONDITIONING FAILED BEFORE THE SECOND SUMMER AFTER PURCHASE. I CALLED DEALER JAN 03 AND WAS TOLD AIR WOULDN'T WORK IF OUTSIDE TEMP WAS BELOW 60. RETURNED IN APRIL WITH SAME COMPLAINT, BUT MILEAGE WAS OUT OF WARRANTY. COST TO REPAIR WILL BR $669. PLUS TAX.

Nov 13, 2003 Service Brakes, Hydraulic 13,780 mi

CONSUMER HEARD A NOISE WHEN BRAKING, AND THE BRAKE LIGHT WAS ON. TOOK VEHICLE TO DEALER, AND THE BRAKE PADS WERE REPLACED AT 13,780. CONSUMER STATED THAT AT 28,000 THE PROBLEM RECURRED. *AK

Nov 13, 2003 Service Brakes, Hydraulic 13,780 mi

CONSUMER HEARD A NOISE WHEN BRAKING, AND THE BRAKE LIGHT WAS ON. TOOK VEHICLE TO DEALER, AND THE BRAKE PADS WERE REPLACED AT 13,780. CONSUMER STATED THAT AT 28,000 THE PROBLEM RECURRED. *AK

Jun 4, 2003 Seats

CENTER ROW SLIDING BUCKET SEAT (PASSENGER SIDE) DOES NOT LOCK INTO PLACE. I HAVE TAKEN THIS VEHICLE IN FOR THE SAME PROBLEM 6 TIMES (2 TIMES TO SALINAS DEALERSHIP AND 4 TIMES TO SEASIDE DEALERSHIP) W/O HAVING IT SUCCESSFULLY REPAIRED. THE SEAT WILL APPEAR LATCHED, BUT IS NOT TRULY ENGAGED. WITH A...

Jun 4, 2003 Seats

CENTER ROW SLIDING BUCKET SEAT (PASSENGER SIDE) DOES NOT LOCK INTO PLACE. I HAVE TAKEN THIS VEHICLE IN FOR THE SAME PROBLEM 6 TIMES (2 TIMES TO SALINAS DEALERSHIP AND 4 TIMES TO SEASIDE DEALERSHIP) W/O HAVING IT SUCCESSFULLY REPAIRED. THE SEAT WILL APPEAR LATCHED, BUT IS NOT TRULY ENGAGED. WITH A...

May 23, 2003 Structure

THE HOOD AND DOOR CONTAINED A LOT OF SPACE ON THE EXTERIOR OF THE VEHICLE. *JB

May 23, 2003 Structure

THE HOOD AND DOOR CONTAINED A LOT OF SPACE ON THE EXTERIOR OF THE VEHICLE. *JB

Mar 19, 2003 Suspension

WHEN THE VEHICLE REACHED 50-60 MILES MPH THE VEHICLE VIOLENTLY VIBRATED. *JB

Mar 19, 2003 Suspension

WHEN THE VEHICLE REACHED 50-60 MILES MPH THE VEHICLE VIOLENTLY VIBRATED. *JB

Apr 5, 2002 Service Brakes, Hydraulic

WHEN BRAKES ARE APPLIED BRAKE PEDAL WOULD GO TO FLOOR MOMENTARILY AND POP BACK UP. ALSO LOSS OF BRAKE FLUID IS OCCURRING. DEALER NOTIFIED, AND IS UNABLE TO LOCATE THE PROBLEM. *AK WHEN THE BRAKE PEDAL GOES TO THE FLOOR, THERE WILL BE NO BRAKE, BUT IN A MATTER OF SECONDS THE PEDAL POPS UP AND THE V...

Apr 5, 2002 Service Brakes, Hydraulic

WHEN BRAKES ARE APPLIED BRAKE PEDAL WOULD GO TO FLOOR MOMENTARILY AND POP BACK UP. ALSO LOSS OF BRAKE FLUID IS OCCURRING. DEALER NOTIFIED, AND IS UNABLE TO LOCATE THE PROBLEM. *AK WHEN THE BRAKE PEDAL GOES TO THE FLOOR, THERE WILL BE NO BRAKE, BUT IN A MATTER OF SECONDS THE PEDAL POPS UP AND THE V...

Dec 18, 2001 Suspension

WHILE VEHICLE IS BEING DRIVEN BETWEEN 50-70 MPH EXTREME VIBRATION OCCURS, CAUSING LOSS OF VEHICLE CONTROL. DEALER STATES THAT THIS IS A NORMAL CHARACTERISTIC OF VEHICLE. PLEASE GIVE ANY FURTHER DETAILS. *AK

Dec 18, 2001 Suspension

WHILE VEHICLE IS BEING DRIVEN BETWEEN 50-70 MPH EXTREME VIBRATION OCCURS, CAUSING LOSS OF VEHICLE CONTROL. DEALER STATES THAT THIS IS A NORMAL CHARACTERISTIC OF VEHICLE. PLEASE GIVE ANY FURTHER DETAILS. *AK

Dec 26, 2000 Seat Belts

WHILE TAKING SEATBELT OFF BELT WILL NOT RETRACT. *AK BOTH FRONT SEAT BELTS DO NOT RETRACT PROPERLY WHILE REMOVING. *YH

Dec 26, 2000 Seat Belts

WHILE TAKING SEATBELT OFF BELT WILL NOT RETRACT. *AK BOTH FRONT SEAT BELTS DO NOT RETRACT PROPERLY WHILE REMOVING. *YH