Problem Breakdown

Compare to Other Years

Complaints

Showing 20 of 90
Sep 12, 2025 Engine And Engine Cooling Fire 111,019 mi

The contact owns a 2011 Mini Cooper Countryman. The contact stated that the vehicle was parked in the driveway while both the contact and his wife were in another vehicle parked in the garage. The contact noticed white smoke coming from the vehicle. The contact stated that upon opening the hood of ...

Sep 12, 2025 Electrical System Fire 111,019 mi

The contact owns a 2011 Mini Cooper Countryman. The contact stated that the vehicle was parked in the driveway while both the contact and his wife were in another vehicle parked in the garage. The contact noticed white smoke coming from the vehicle. The contact stated that upon opening the hood of ...

Sep 12, 2025 Engine And Engine Cooling Fire 111,019 mi

The contact owns a 2011 Mini Cooper Countryman. The contact stated that the vehicle was parked in the driveway while both the contact and his wife were in another vehicle parked in the garage. The contact noticed white smoke coming from the vehicle. The contact stated that upon opening the hood of ...

Sep 12, 2025 Electrical System Fire 111,019 mi

The contact owns a 2011 Mini Cooper Countryman. The contact stated that the vehicle was parked in the driveway while both the contact and his wife were in another vehicle parked in the garage. The contact noticed white smoke coming from the vehicle. The contact stated that upon opening the hood of ...

Jan 14, 2025 Electrical System

My 2011 Mini Cooper had to go to my mechanic because I have no turn signals, no dash or interior lights and my front windows will not go up or down. My mechanic determined the problem to be the Footwell Control Module. My mechanic did not/can not repair because it has to be programmed at a Dealershi...

Jan 14, 2025 Exterior Lighting

My 2011 Mini Cooper had to go to my mechanic because I have no turn signals, no dash or interior lights and my front windows will not go up or down. My mechanic determined the problem to be the Footwell Control Module. My mechanic did not/can not repair because it has to be programmed at a Dealershi...

Jan 14, 2025 Electrical System

My 2011 Mini Cooper had to go to my mechanic because I have no turn signals, no dash or interior lights and my front windows will not go up or down. My mechanic determined the problem to be the Footwell Control Module. My mechanic did not/can not repair because it has to be programmed at a Dealershi...

Jan 14, 2025 Exterior Lighting

My 2011 Mini Cooper had to go to my mechanic because I have no turn signals, no dash or interior lights and my front windows will not go up or down. My mechanic determined the problem to be the Footwell Control Module. My mechanic did not/can not repair because it has to be programmed at a Dealershi...

Sep 25, 2024 Electrical System 29,000 mi

The contact owns a 2011 Mini Copper Countryman. The contact stated that while the vehicle was parked at the residence, the vehicle became flooded. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was not diagnosed or repaired. The VIN was not in...

Sep 25, 2024 Electrical System 29,000 mi

The contact owns a 2011 Mini Copper Countryman. The contact stated that while the vehicle was parked at the residence, the vehicle became flooded. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was not diagnosed or repaired. The VIN was not in...

Nov 15, 2023 Engine

What component or system failed or malfunctioned, and is it available for inspection upon request? HEAD GASKETS BLEW ON THE ENGINE SHORTLY AFTER PURCHASING IN JANUARY 2022. THE ENGINE WAS REPLACED AROUND MARCH 2022. NOW THE REPLACEMENT ENGINE IS SHOWING THE SAME SIGNS THAT THE HEAD GASKETS ARE AGA...

Nov 15, 2023 Engine

What component or system failed or malfunctioned, and is it available for inspection upon request? HEAD GASKETS BLEW ON THE ENGINE SHORTLY AFTER PURCHASING IN JANUARY 2022. THE ENGINE WAS REPLACED AROUND MARCH 2022. NOW THE REPLACEMENT ENGINE IS SHOWING THE SAME SIGNS THAT THE HEAD GASKETS ARE AGA...

Sep 13, 2023 Electrical System

The footwell control module has failed in my Mini which was discovered when it went in for service due to a multitude of dash lights coming on at start up and issues with getting the car to start. I was getting dash lights for to warn that the headlight control motors were off and then the headligh...

Sep 13, 2023 Electrical System

The footwell control module has failed in my Mini which was discovered when it went in for service due to a multitude of dash lights coming on at start up and issues with getting the car to start. I was getting dash lights for to warn that the headlight control motors were off and then the headligh...

May 2, 2023 Engine 108,000 mi

The contact owns a 2011 Mini Cooper Countryman. The contact stated while starting the vehicle, the contact noticed an abnormal sound. The contact stated that after the vehicle warmed up, the abnormal sound stopped. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle w...

May 2, 2023 Engine 108,000 mi

The contact owns a 2011 Mini Cooper Countryman. The contact stated while starting the vehicle, the contact noticed an abnormal sound. The contact stated that after the vehicle warmed up, the abnormal sound stopped. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle w...

Apr 7, 2017 Electrical System

THE PANORAMIC SUNROOF MECHANISM WONT OPERATE TO OPEN AND CLOSE AND EITHER STICK OPEN OR CLOSE OT NOT CLOSING PROPERLY CAUSING TO LEAK WATER OR NEED REPAIR OR REPLACEMENT OF TRACK, MOTOR OR CONTROLS MECHANISMS WHICH HAVE INCURRED USERS IN HUNDREDS OF DOLLARS EXPENDITURES AND THE MANUFACTURE DOESN'T A...

Apr 7, 2017 Electrical System

IN AUG/SEPT 2016 THE ENGINE LIGHT IN THE MINI CAME ON AND I DECIDED TO GET THE CAR SCANNED AND THE RESULTS WERE THE SAME AS THE ONES MADE BY AUTOZONE STORE 1854 REPORT ID 185416102016054 SHOWING CODE P0599 ALSO RECONFIRMED BY NAPA AND ADVANCE AUTO WHICH NOT PROVIDED REPORT BUT VERBALLY THE SAME ISSU...

Apr 7, 2017 Fuel/propulsion System

IN AUG/SEPT 2016 THE ENGINE LIGHT IN THE MINI CAME ON AND I DECIDED TO GET THE CAR SCANNED AND THE RESULTS WERE THE SAME AS THE ONES MADE BY AUTOZONE STORE 1854 REPORT ID 185416102016054 SHOWING CODE P0599 ALSO RECONFIRMED BY NAPA AND ADVANCE AUTO WHICH NOT PROVIDED REPORT BUT VERBALLY THE SAME ISSU...

Apr 7, 2017 Unknown Or Other

IN AUG/SEPT 2016 THE ENGINE LIGHT IN THE MINI CAME ON AND I DECIDED TO GET THE CAR SCANNED AND THE RESULTS WERE THE SAME AS THE ONES MADE BY AUTOZONE STORE 1854 REPORT ID 185416102016054 SHOWING CODE P0599 ALSO RECONFIRMED BY NAPA AND ADVANCE AUTO WHICH NOT PROVIDED REPORT BUT VERBALLY THE SAME ISSU...

Apr 7, 2017 Electrical System

THE PANORAMIC SUNROOF MECHANISM WONT OPERATE TO OPEN AND CLOSE AND EITHER STICK OPEN OR CLOSE OT NOT CLOSING PROPERLY CAUSING TO LEAK WATER OR NEED REPAIR OR REPLACEMENT OF TRACK, MOTOR OR CONTROLS MECHANISMS WHICH HAVE INCURRED USERS IN HUNDREDS OF DOLLARS EXPENDITURES AND THE MANUFACTURE DOESN'T A...

Apr 7, 2017 Electrical System

IN AUG/SEPT 2016 THE ENGINE LIGHT IN THE MINI CAME ON AND I DECIDED TO GET THE CAR SCANNED AND THE RESULTS WERE THE SAME AS THE ONES MADE BY AUTOZONE STORE 1854 REPORT ID 185416102016054 SHOWING CODE P0599 ALSO RECONFIRMED BY NAPA AND ADVANCE AUTO WHICH NOT PROVIDED REPORT BUT VERBALLY THE SAME ISSU...

Apr 7, 2017 Fuel/propulsion System

IN AUG/SEPT 2016 THE ENGINE LIGHT IN THE MINI CAME ON AND I DECIDED TO GET THE CAR SCANNED AND THE RESULTS WERE THE SAME AS THE ONES MADE BY AUTOZONE STORE 1854 REPORT ID 185416102016054 SHOWING CODE P0599 ALSO RECONFIRMED BY NAPA AND ADVANCE AUTO WHICH NOT PROVIDED REPORT BUT VERBALLY THE SAME ISSU...

Apr 7, 2017 Unknown Or Other

IN AUG/SEPT 2016 THE ENGINE LIGHT IN THE MINI CAME ON AND I DECIDED TO GET THE CAR SCANNED AND THE RESULTS WERE THE SAME AS THE ONES MADE BY AUTOZONE STORE 1854 REPORT ID 185416102016054 SHOWING CODE P0599 ALSO RECONFIRMED BY NAPA AND ADVANCE AUTO WHICH NOT PROVIDED REPORT BUT VERBALLY THE SAME ISSU...

Aug 23, 2016 Electrical System 97,000 mi

A JUNE 2016 LEAK IN THE OIL PUMP SOLENOID VALVE RESULTED IN REQUIRED REPLACEMENT OF THE DME (INCLUDING PROGRAMMING) AND THE ENGINE HARNESS. THIS ISSUE PRESENTED A SAFETY PROBLEM BECAUSE IT OCCURRED WHILE DRIVING ON THE EXPRESSWAY AND RESULTED IN EXTREME SLUGGISHNESS OF THE ACCELERATOR. SAFECAR.GO...

Aug 23, 2016 Fuel/propulsion System 97,000 mi

A JUNE 2016 LEAK IN THE OIL PUMP SOLENOID VALVE RESULTED IN REQUIRED REPLACEMENT OF THE DME (INCLUDING PROGRAMMING) AND THE ENGINE HARNESS. THIS ISSUE PRESENTED A SAFETY PROBLEM BECAUSE IT OCCURRED WHILE DRIVING ON THE EXPRESSWAY AND RESULTED IN EXTREME SLUGGISHNESS OF THE ACCELERATOR. SAFECAR.GO...

Aug 23, 2016 Unknown Or Other 97,000 mi

ON JULY 20, 2016 WHEN WE QUESTIONED REPAIR COSTS COVERED BY OUR 2011 MINI MAINTENANCE PROGRAM UPGRADE AGREEMENT, THE SHARPE COLLECTION MINI DEALERSHIP IN GRAND RAPIDS MICHIGAN WAS UNABLE TO PROVIDE A PAPER COPY OF THE AGREEMENT. NOR DID THEY SUBSEQUENTLY EMAIL IT TO US AS REQUESTED. IN ADDITION, WE ...

Aug 23, 2016 Electrical System 97,000 mi

A JUNE 2016 LEAK IN THE OIL PUMP SOLENOID VALVE RESULTED IN REQUIRED REPLACEMENT OF THE DME (INCLUDING PROGRAMMING) AND THE ENGINE HARNESS. THIS ISSUE PRESENTED A SAFETY PROBLEM BECAUSE IT OCCURRED WHILE DRIVING ON THE EXPRESSWAY AND RESULTED IN EXTREME SLUGGISHNESS OF THE ACCELERATOR. SAFECAR.GO...

Aug 23, 2016 Fuel/propulsion System 97,000 mi

A JUNE 2016 LEAK IN THE OIL PUMP SOLENOID VALVE RESULTED IN REQUIRED REPLACEMENT OF THE DME (INCLUDING PROGRAMMING) AND THE ENGINE HARNESS. THIS ISSUE PRESENTED A SAFETY PROBLEM BECAUSE IT OCCURRED WHILE DRIVING ON THE EXPRESSWAY AND RESULTED IN EXTREME SLUGGISHNESS OF THE ACCELERATOR. SAFECAR.GO...

Aug 23, 2016 Unknown Or Other 97,000 mi

ON JULY 20, 2016 WHEN WE QUESTIONED REPAIR COSTS COVERED BY OUR 2011 MINI MAINTENANCE PROGRAM UPGRADE AGREEMENT, THE SHARPE COLLECTION MINI DEALERSHIP IN GRAND RAPIDS MICHIGAN WAS UNABLE TO PROVIDE A PAPER COPY OF THE AGREEMENT. NOR DID THEY SUBSEQUENTLY EMAIL IT TO US AS REQUESTED. IN ADDITION, WE ...

Mar 1, 2016 Visibility 30,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE CONTACT FELT THE VEHICLE DOWNSHIFT. IN ADDITION, THE WINDSHIELD WIPERS FUNCTIONED INDEPENDENTLY AND DIFFERENT WARNING LIGHTS ILLUMINATED CONTINUOUSLY. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE ...

Mar 1, 2016 Electrical System 30,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE CONTACT FELT THE VEHICLE DOWNSHIFT. IN ADDITION, THE WINDSHIELD WIPERS FUNCTIONED INDEPENDENTLY AND DIFFERENT WARNING LIGHTS ILLUMINATED CONTINUOUSLY. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE ...

Mar 1, 2016 Vehicle Speed Control 30,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE CONTACT FELT THE VEHICLE DOWNSHIFT. IN ADDITION, THE WINDSHIELD WIPERS FUNCTIONED INDEPENDENTLY AND DIFFERENT WARNING LIGHTS ILLUMINATED CONTINUOUSLY. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE ...

Mar 1, 2016 Steering 30,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE CONTACT FELT THE VEHICLE DOWNSHIFT. IN ADDITION, THE WINDSHIELD WIPERS FUNCTIONED INDEPENDENTLY AND DIFFERENT WARNING LIGHTS ILLUMINATED CONTINUOUSLY. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE ...

Mar 1, 2016 Visibility 30,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE CONTACT FELT THE VEHICLE DOWNSHIFT. IN ADDITION, THE WINDSHIELD WIPERS FUNCTIONED INDEPENDENTLY AND DIFFERENT WARNING LIGHTS ILLUMINATED CONTINUOUSLY. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE ...

Mar 1, 2016 Electrical System 30,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE CONTACT FELT THE VEHICLE DOWNSHIFT. IN ADDITION, THE WINDSHIELD WIPERS FUNCTIONED INDEPENDENTLY AND DIFFERENT WARNING LIGHTS ILLUMINATED CONTINUOUSLY. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE ...

Mar 1, 2016 Vehicle Speed Control 30,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE CONTACT FELT THE VEHICLE DOWNSHIFT. IN ADDITION, THE WINDSHIELD WIPERS FUNCTIONED INDEPENDENTLY AND DIFFERENT WARNING LIGHTS ILLUMINATED CONTINUOUSLY. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE ...

Mar 1, 2016 Steering 30,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE CONTACT FELT THE VEHICLE DOWNSHIFT. IN ADDITION, THE WINDSHIELD WIPERS FUNCTIONED INDEPENDENTLY AND DIFFERENT WARNING LIGHTS ILLUMINATED CONTINUOUSLY. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE ...

Nov 30, 2015 Steering 41,000 mi

THE POWER STEERING LOCKED UP AND IS IMPOSSIBLE TO TURN. MY WIFE WAS DRIVING.

Nov 30, 2015 Steering 41,000 mi

THE POWER STEERING LOCKED UP AND IS IMPOSSIBLE TO TURN. MY WIFE WAS DRIVING.

Aug 31, 2014 Air Bags 15,000 mi

REFERENCE MY CALL IN REPORT REF. # 10598125: THE "PASSENGER AIR BAG OFF" LIGHT (LOCATED IN THE OVERHEAD CONSOLE) REMAINS ILLUMINATED AFTER THE SYSTEM DOES IT'S INITIAL CHECK AT START UP. IF ANYONE SITS IN THE PASSENGER SEAT THE LIGHT GOES OUT. THE SYSTEM DID NOT OPERATE THIS WAY UNTIL THE CAR REA...

Aug 31, 2014 Air Bags 15,000 mi

REFERENCE MY CALL IN REPORT REF. # 10598125: THE "PASSENGER AIR BAG OFF" LIGHT (LOCATED IN THE OVERHEAD CONSOLE) REMAINS ILLUMINATED AFTER THE SYSTEM DOES IT'S INITIAL CHECK AT START UP. IF ANYONE SITS IN THE PASSENGER SEAT THE LIGHT GOES OUT. THE SYSTEM DID NOT OPERATE THIS WAY UNTIL THE CAR REA...

Aug 23, 2014 Wheels 10,111 mi

AT A WARRANTY SERVICE FOR AN EXTERIOR TRIM ITEM, THE MINI TECH WENT TO VERIFY MY MILEAGE AND ALSO EXAMINED MY RUN-FLAT TIRES IN DETAIL (GOODYEAR 225/45 R18 EFFICIENT GRIP). HE ADVISED THAT TWO TIRES HAD DEFECTIVE SIDEWALLS AND SAID THEY NEEDED TO BE REPLACED. HE EVEN RECOMMENDED A DIFFERENT BRAND....

Aug 23, 2014 Tires 10,111 mi

AT A WARRANTY SERVICE FOR AN EXTERIOR TRIM ITEM, THE MINI TECH WENT TO VERIFY MY MILEAGE AND ALSO EXAMINED MY RUN-FLAT TIRES IN DETAIL (GOODYEAR 225/45 R18 EFFICIENT GRIP). HE ADVISED THAT TWO TIRES HAD DEFECTIVE SIDEWALLS AND SAID THEY NEEDED TO BE REPLACED. HE EVEN RECOMMENDED A DIFFERENT BRAND....

Aug 23, 2014 Wheels 10,111 mi

AT A WARRANTY SERVICE FOR AN EXTERIOR TRIM ITEM, THE MINI TECH WENT TO VERIFY MY MILEAGE AND ALSO EXAMINED MY RUN-FLAT TIRES IN DETAIL (GOODYEAR 225/45 R18 EFFICIENT GRIP). HE ADVISED THAT TWO TIRES HAD DEFECTIVE SIDEWALLS AND SAID THEY NEEDED TO BE REPLACED. HE EVEN RECOMMENDED A DIFFERENT BRAND....

Aug 23, 2014 Tires 10,111 mi

AT A WARRANTY SERVICE FOR AN EXTERIOR TRIM ITEM, THE MINI TECH WENT TO VERIFY MY MILEAGE AND ALSO EXAMINED MY RUN-FLAT TIRES IN DETAIL (GOODYEAR 225/45 R18 EFFICIENT GRIP). HE ADVISED THAT TWO TIRES HAD DEFECTIVE SIDEWALLS AND SAID THEY NEEDED TO BE REPLACED. HE EVEN RECOMMENDED A DIFFERENT BRAND....

Jul 7, 2014 Air Bags Crash 42,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER S COUNTRYMAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. DURING THE IMPACT ALL AIR BAGS INSIDE THE VEHICLE ERRONEOUSLY DEPLOYED. THE CONTACT INDICATED THAT DURING THE INCIDENT THE FRONT BUMP...

Jul 7, 2014 Air Bags Crash 42,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER S COUNTRYMAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. DURING THE IMPACT ALL AIR BAGS INSIDE THE VEHICLE ERRONEOUSLY DEPLOYED. THE CONTACT INDICATED THAT DURING THE INCIDENT THE FRONT BUMP...

Jun 24, 2014 Vehicle Speed Control 5,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT THE VEHICLE HAD A LOSS OF POWER AND THE CONTACT HAD TO APPLY FORCE TO THE ACCELERATOR PEDAL TO NO AVAIL ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO HAD THE VEHICLE FOR SIX WEEKS AND WAS NOT ABLE ...

Jun 24, 2014 Service Brakes 5,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT THE VEHICLE HAD A LOSS OF POWER AND THE CONTACT HAD TO APPLY FORCE TO THE ACCELERATOR PEDAL TO NO AVAIL ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO HAD THE VEHICLE FOR SIX WEEKS AND WAS NOT ABLE ...

Jun 24, 2014 Electrical System 5,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT THE VEHICLE HAD A LOSS OF POWER AND THE CONTACT HAD TO APPLY FORCE TO THE ACCELERATOR PEDAL TO NO AVAIL ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO HAD THE VEHICLE FOR SIX WEEKS AND WAS NOT ABLE ...

Jun 24, 2014 Vehicle Speed Control 5,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT THE VEHICLE HAD A LOSS OF POWER AND THE CONTACT HAD TO APPLY FORCE TO THE ACCELERATOR PEDAL TO NO AVAIL ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO HAD THE VEHICLE FOR SIX WEEKS AND WAS NOT ABLE ...

Jun 24, 2014 Service Brakes 5,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT THE VEHICLE HAD A LOSS OF POWER AND THE CONTACT HAD TO APPLY FORCE TO THE ACCELERATOR PEDAL TO NO AVAIL ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO HAD THE VEHICLE FOR SIX WEEKS AND WAS NOT ABLE ...

Jun 24, 2014 Electrical System 5,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT THE VEHICLE HAD A LOSS OF POWER AND THE CONTACT HAD TO APPLY FORCE TO THE ACCELERATOR PEDAL TO NO AVAIL ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO HAD THE VEHICLE FOR SIX WEEKS AND WAS NOT ABLE ...

Jun 13, 2014 Air Bags 15,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT THE PASSENGER AIR BAG OFF LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 15,000.

Jun 13, 2014 Air Bags 15,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT THE PASSENGER AIR BAG OFF LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 15,000.

May 6, 2014 Electrical System 22,000 mi

KEY STUCK IN IGNITION DUE TO FAULTY ELECTRICAL SENSOR. NOT COVERED UNDER WARRANTY. *TR

May 6, 2014 Electrical System 22,000 mi

KEY STUCK IN IGNITION DUE TO FAULTY ELECTRICAL SENSOR. NOT COVERED UNDER WARRANTY. *TR

Dec 9, 2013 Visibility 15,800 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT WHILE PARKING, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE MAIN COMPUTER WAS REPROGRAMMED TO REMEDY THE STEERING SYSTEM FAILURE. MONTHS LATER, THE STEERING SYSTEM FA...

Dec 9, 2013 Power Train 15,800 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT WHILE PARKING, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE MAIN COMPUTER WAS REPROGRAMMED TO REMEDY THE STEERING SYSTEM FAILURE. MONTHS LATER, THE STEERING SYSTEM FA...

Dec 9, 2013 Engine 15,800 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT WHILE PARKING, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE MAIN COMPUTER WAS REPROGRAMMED TO REMEDY THE STEERING SYSTEM FAILURE. MONTHS LATER, THE STEERING SYSTEM FA...

Dec 9, 2013 Steering 15,800 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT WHILE PARKING, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE MAIN COMPUTER WAS REPROGRAMMED TO REMEDY THE STEERING SYSTEM FAILURE. MONTHS LATER, THE STEERING SYSTEM FA...

Dec 9, 2013 Visibility 15,800 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT WHILE PARKING, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE MAIN COMPUTER WAS REPROGRAMMED TO REMEDY THE STEERING SYSTEM FAILURE. MONTHS LATER, THE STEERING SYSTEM FA...

Dec 9, 2013 Power Train 15,800 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT WHILE PARKING, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE MAIN COMPUTER WAS REPROGRAMMED TO REMEDY THE STEERING SYSTEM FAILURE. MONTHS LATER, THE STEERING SYSTEM FA...

Dec 9, 2013 Engine 15,800 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT WHILE PARKING, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE MAIN COMPUTER WAS REPROGRAMMED TO REMEDY THE STEERING SYSTEM FAILURE. MONTHS LATER, THE STEERING SYSTEM FA...

Dec 9, 2013 Steering 15,800 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT WHILE PARKING, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE MAIN COMPUTER WAS REPROGRAMMED TO REMEDY THE STEERING SYSTEM FAILURE. MONTHS LATER, THE STEERING SYSTEM FA...

Oct 2, 2013 Engine 20,000 mi

THE 2011 MINI COOPER COUNTRYMAN HAS A POORLY DESIGNED CUP HOLDER THAT PUNCTURES CUPS CAUSING LIQUID TO LEAK. THIS CUP HOLDER IS NOT PROPERLY SEALED AND ALLOWS FLUID (CONDENSATION) INTO THE GEARSHIFT ASSEMBLY. THIS CAUSES THE INABILITY TO SHIFT GEARS PROPERLY. IT WILL ALSO CAUSE THE KEY TO BE STUC...

Oct 2, 2013 Vehicle Speed Control 20,000 mi

THE 2011 MINI COOPER COUNTRYMAN HAS A POORLY DESIGNED CUP HOLDER THAT PUNCTURES CUPS CAUSING LIQUID TO LEAK. THIS CUP HOLDER IS NOT PROPERLY SEALED AND ALLOWS FLUID (CONDENSATION) INTO THE GEARSHIFT ASSEMBLY. THIS CAUSES THE INABILITY TO SHIFT GEARS PROPERLY. IT WILL ALSO CAUSE THE KEY TO BE STUC...

Oct 2, 2013 Equipment Adaptive/mobility 20,000 mi

THE 2011 MINI COOPER COUNTRYMAN HAS A POORLY DESIGNED CUP HOLDER THAT PUNCTURES CUPS CAUSING LIQUID TO LEAK. THIS CUP HOLDER IS NOT PROPERLY SEALED AND ALLOWS FLUID (CONDENSATION) INTO THE GEARSHIFT ASSEMBLY. THIS CAUSES THE INABILITY TO SHIFT GEARS PROPERLY. IT WILL ALSO CAUSE THE KEY TO BE STUC...

Oct 2, 2013 Engine 20,000 mi

THE 2011 MINI COOPER COUNTRYMAN HAS A POORLY DESIGNED CUP HOLDER THAT PUNCTURES CUPS CAUSING LIQUID TO LEAK. THIS CUP HOLDER IS NOT PROPERLY SEALED AND ALLOWS FLUID (CONDENSATION) INTO THE GEARSHIFT ASSEMBLY. THIS CAUSES THE INABILITY TO SHIFT GEARS PROPERLY. IT WILL ALSO CAUSE THE KEY TO BE STUC...

Oct 2, 2013 Vehicle Speed Control 20,000 mi

THE 2011 MINI COOPER COUNTRYMAN HAS A POORLY DESIGNED CUP HOLDER THAT PUNCTURES CUPS CAUSING LIQUID TO LEAK. THIS CUP HOLDER IS NOT PROPERLY SEALED AND ALLOWS FLUID (CONDENSATION) INTO THE GEARSHIFT ASSEMBLY. THIS CAUSES THE INABILITY TO SHIFT GEARS PROPERLY. IT WILL ALSO CAUSE THE KEY TO BE STUC...

Oct 2, 2013 Equipment Adaptive/mobility 20,000 mi

THE 2011 MINI COOPER COUNTRYMAN HAS A POORLY DESIGNED CUP HOLDER THAT PUNCTURES CUPS CAUSING LIQUID TO LEAK. THIS CUP HOLDER IS NOT PROPERLY SEALED AND ALLOWS FLUID (CONDENSATION) INTO THE GEARSHIFT ASSEMBLY. THIS CAUSES THE INABILITY TO SHIFT GEARS PROPERLY. IT WILL ALSO CAUSE THE KEY TO BE STUC...

Nov 24, 2012 Power Train 22,000 mi

I HAD JUST ACCELERATED ONTO THE HIGHWAY WHEN I SMELLED MY CLUTCH BURNING. I LOST POWER TO THE WHEELS, AND HAD TO REV THE ENGINE IN ORDER MAINTAIN HIGHWAY SPEEDS, UNTIL I COULD EXIT. BY THE TIME THAT I GOT MY CAR TO A SAFE LOCATION, THERE WAS NO POWER GOING TO THE WHEELS AT ALL, SO MY CAR WOULD NOT...

Nov 24, 2012 Power Train 22,000 mi

I HAD JUST ACCELERATED ONTO THE HIGHWAY WHEN I SMELLED MY CLUTCH BURNING. I LOST POWER TO THE WHEELS, AND HAD TO REV THE ENGINE IN ORDER MAINTAIN HIGHWAY SPEEDS, UNTIL I COULD EXIT. BY THE TIME THAT I GOT MY CAR TO A SAFE LOCATION, THERE WAS NO POWER GOING TO THE WHEELS AT ALL, SO MY CAR WOULD NOT...

Jul 7, 2012 Unknown Or Other

I AM FILING A COMPLAINT THAT THE MINI COOPER COUNTRYMEN WHICH HAS BEEN IN PRODUCTION FOR OVER 3 YEARS HAS NOT YET BEEN RATED FOR CRASHES OR ROLLOVERS. I FIND THIS TO BE UNACCEPTABLE HOW ARE CONSUMERS TO MAKE AN EDUCATED DECISION WHEN THERE IS NO DATA AVAILABLE ON THE VEHICLES SAFETY. *TR

Jul 7, 2012 Unknown Or Other

I AM FILING A COMPLAINT THAT THE MINI COOPER COUNTRYMEN WHICH HAS BEEN IN PRODUCTION FOR OVER 3 YEARS HAS NOT YET BEEN RATED FOR CRASHES OR ROLLOVERS. I FIND THIS TO BE UNACCEPTABLE HOW ARE CONSUMERS TO MAKE AN EDUCATED DECISION WHEN THERE IS NO DATA AVAILABLE ON THE VEHICLES SAFETY. *TR

May 9, 2012 Power Train 7,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT SHE PLACED A CUP IN THE CUP HOLDER AND SOMETHING PUNCTURED A HOLE IN THE CUP, CAUSING LIQUID TO LEAK. A FEW DAYS LATER, THE VEHICLE WOULD NOT SHIFT OUT OF PARK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THE...

May 9, 2012 Power Train 7,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT SHE PLACED A CUP IN THE CUP HOLDER AND SOMETHING PUNCTURED A HOLE IN THE CUP, CAUSING LIQUID TO LEAK. A FEW DAYS LATER, THE VEHICLE WOULD NOT SHIFT OUT OF PARK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THE...

Feb 27, 2012 Electrical System 10,000 mi

ON 12/2/11 THERMOSTAT HOUSING SENSOR FAILED AND REPLACE ON 1/18/12 SECOND ONE FAILED. ON 2/27/12 NOTICED OIL LEAK. INFORMED THAT THE SOLENOID LEAKING TO ENGINE IS CURRENTLY BEING REPLACED. *TR

Feb 27, 2012 Electrical System 10,000 mi

ON 12/2/11 THERMOSTAT HOUSING SENSOR FAILED AND REPLACE ON 1/18/12 SECOND ONE FAILED. ON 2/27/12 NOTICED OIL LEAK. INFORMED THAT THE SOLENOID LEAKING TO ENGINE IS CURRENTLY BEING REPLACED. *TR

Dec 12, 2011 Engine And Engine Cooling Fire 5,700 mi

I WAS DRIVING ABOUT 25MPH WHEN I SAW SMOKE COMING FROM UNDER THE HOOD. I PULLED OVER AND POPPED THE HOOD AND FOUND FLAMES IN THE ENGINE BAY. I DIDN'T HAVE AN EXTINGUISHER IN THE CAR AND THERE WASN'T A HOSE IN SIGHT, SO IT BURNED FOR A FEW MINS BEFORE A BYSTANDER STOPPED AND GAVE ME AN EXTINGUISHER. ...

Dec 12, 2011 Engine And Engine Cooling Fire 5,700 mi

I WAS DRIVING ABOUT 25MPH WHEN I SAW SMOKE COMING FROM UNDER THE HOOD. I PULLED OVER AND POPPED THE HOOD AND FOUND FLAMES IN THE ENGINE BAY. I DIDN'T HAVE AN EXTINGUISHER IN THE CAR AND THERE WASN'T A HOSE IN SIGHT, SO IT BURNED FOR A FEW MINS BEFORE A BYSTANDER STOPPED AND GAVE ME AN EXTINGUISHER. ...

Nov 9, 2011 Steering 4,200 mi

BOUGHT 2011 MINI COUNTRYMAN S IN 6-2011. I TURNED VEHICLE ON IN THE MORNING (11-5-2011 AT 730AM) TO DRIVE TO WORK. VEHICLE HAD BEEN PARKED OUTSIDE ON MY DRIVEWAY. NO ISSUES DRIVING THE VEHICLE ON THE PREVIOUS DAY. NO VEHICLE WARNING LIGHTS OR ALARMS CAME ON. AFTER PUTTING CAR IN REVERSE ATTEMPTED TO...

Nov 9, 2011 Steering 4,200 mi

BOUGHT 2011 MINI COUNTRYMAN S IN 6-2011. I TURNED VEHICLE ON IN THE MORNING (11-5-2011 AT 730AM) TO DRIVE TO WORK. VEHICLE HAD BEEN PARKED OUTSIDE ON MY DRIVEWAY. NO ISSUES DRIVING THE VEHICLE ON THE PREVIOUS DAY. NO VEHICLE WARNING LIGHTS OR ALARMS CAME ON. AFTER PUTTING CAR IN REVERSE ATTEMPTED TO...

Nov 1, 2011 Service Brakes, Hydraulic 1,500 mi

WE PURCHASED A BRAND NEW MINI COOPER COUNTRYMAN IN EARLY AUGUST 2011. HOWEVER, BY AUGUST 24,2011. WE NOTICED THAT THE BRAKES WERE GRINDING. WE CONTACTED THE DEALERSHIP AND THEY AGREED THAT THE BRAKES WERE GRINDING AND CHANGED THE BACK BRAKE PADS AND ROTORS AND WE EVENTUALLY HAD TO GO BACK THE SECOND...

Nov 1, 2011 Service Brakes, Hydraulic 1,500 mi

WE PURCHASED A BRAND NEW MINI COOPER COUNTRYMAN IN EARLY AUGUST 2011. HOWEVER, BY AUGUST 24,2011. WE NOTICED THAT THE BRAKES WERE GRINDING. WE CONTACTED THE DEALERSHIP AND THEY AGREED THAT THE BRAKES WERE GRINDING AND CHANGED THE BACK BRAKE PADS AND ROTORS AND WE EVENTUALLY HAD TO GO BACK THE SECOND...

Oct 21, 2011 Engine And Engine Cooling 3,000 mi

MY CAR IS THE MINI COUNTRYMAN ALL 4 YEAR 2011. AS I WAS DRIVING ON TONNELE AVE HEADING TOWARDS RT 3 W, THE CAR WAS ON 3RD GEAR AND I SHIFTED TO 4TH. I FELT THAT THE CAR WOULD NOT ACCELERATE, AND LOSE POWER. I HAD TO MOVE TO THE SHOULDER, WHILE THE CAR WAS STILL "ROLLING". WHEN I GOT TO THE SHOULDER ...

Oct 21, 2011 Power Train 3,000 mi

MY CAR IS THE MINI COUNTRYMAN ALL 4 YEAR 2011. AS I WAS DRIVING ON TONNELE AVE HEADING TOWARDS RT 3 W, THE CAR WAS ON 3RD GEAR AND I SHIFTED TO 4TH. I FELT THAT THE CAR WOULD NOT ACCELERATE, AND LOSE POWER. I HAD TO MOVE TO THE SHOULDER, WHILE THE CAR WAS STILL "ROLLING". WHEN I GOT TO THE SHOULDER ...

Oct 21, 2011 Engine And Engine Cooling 3,000 mi

MY CAR IS THE MINI COUNTRYMAN ALL 4 YEAR 2011. AS I WAS DRIVING ON TONNELE AVE HEADING TOWARDS RT 3 W, THE CAR WAS ON 3RD GEAR AND I SHIFTED TO 4TH. I FELT THAT THE CAR WOULD NOT ACCELERATE, AND LOSE POWER. I HAD TO MOVE TO THE SHOULDER, WHILE THE CAR WAS STILL "ROLLING". WHEN I GOT TO THE SHOULDER ...

Oct 21, 2011 Power Train 3,000 mi

MY CAR IS THE MINI COUNTRYMAN ALL 4 YEAR 2011. AS I WAS DRIVING ON TONNELE AVE HEADING TOWARDS RT 3 W, THE CAR WAS ON 3RD GEAR AND I SHIFTED TO 4TH. I FELT THAT THE CAR WOULD NOT ACCELERATE, AND LOSE POWER. I HAD TO MOVE TO THE SHOULDER, WHILE THE CAR WAS STILL "ROLLING". WHEN I GOT TO THE SHOULDER ...