High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
RECALL CAMPAIGN NO: 12V-008 ELECTRIC AUXILIARY WATER PUMP HTTP://WWW-ODI.NHTSA.DOT.GOV/DEFECTS/RESULTS.CFM THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WEBSITE SAYS WE ARE ALSO NOTIFIED TO TAKE THE VEHICLE TO A BMW DEALER FOR REPAIR. WHY CANNOT I NOT DO THIS? WE HAVE A BMW DEALER IN BOISE. OWNERS OF THE RECALLED VEHICLES ARE NOTIFIED TO TAKE THEIR VEHICLE TO A BMW DEALER, WHO WILL REPLACE THE AUXILIARY WATER PUMP TO PREVENT ANY INCIDENTS RELATED TO THIS ISSUE. THIS PRELIMINARY EVALUATION IS CLOSED. THE ODI REPORTS CITED ABOVE CAN BE VIEWED AT WWW-ODI.NHTSA.DOT.GOV/COMPLAINTS UNDER THE FOLLOWING IDENTIFICATION NUMBERS (ODI NOS.): 10286597, 10286663, 10289793, 10310677, 10314796, 10342365, 10394808, 10394192, 10403982, 10418325, 10422646, 10429003. I CANNOT TELL YOU HOW MANY HOURS I HAVE SPENT ON THE PHONE WITH MINI, MINI OF MURRAY, AND MINI ROADSIDE ASSISTANCE, MY LOCAL BMW DEALER, AND SEVERAL REPAIR SHOPS AND A TOW TRUCKING COMPANY.MINI IS COMPLETELY LEAVING THOSE CUSTOMERS IN THE LURCH THAT DO NOT HAVE MINI DEALERS IN THEIR STATE. NOW MINI OF MURRAY IS TELLING ME THAT IF I FIX MY CAR IN BOISE AFTER I HAVE RECEIVED THE RECALL NOTICE THAT I AM STILL ON THE HOOK FOR PAYING FOR THIS EVEN IF A MINI DEALER WERE TO INSPECT THE REPAIR FROM ANOTHER REPAIR SHOP. HOW IS THIS LEGAL? ALL I WANT IS TO HAVE THE REPAIR DONE AS SOON AS POSSIBLE AND BE REIMBURSED FOR IT, WITHOUT HAVING TO DRIVE A POTENTIALLY DANGEROUS VEHICLE 700 MILES TO DO IT. IT'S A SERIOUS WASTE OF RESOURCES, TIME AND MONEY! SOMEONE PLEASE DO SOMETHING TO MAKE THIS RIGHT WITHOUT TELLING ME THAT THERE'S NOTHING THEY CAN DO.? *TR
RECALL CAMPAIGN NO: 12V-008 ELECTRIC AUXILIARY WATER PUMP HTTP://WWW-ODI.NHTSA.DOT.GOV/DEFECTS/RESULTS.CFM THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WEBSITE SAYS WE ARE ALSO NOTIFIED TO TAKE THE VEHICLE TO A BMW DEALER FOR REPAIR. WHY CANNOT I NOT DO THIS? WE HAVE A BMW DEALER IN BOISE. OWNERS OF THE RECALLED VEHICLES ARE NOTIFIED TO TAKE THEIR VEHICLE TO A BMW DEALER, WHO WILL REPLACE THE AUXILIARY WATER PUMP TO PREVENT ANY INCIDENTS RELATED TO THIS ISSUE. THIS PRELIMINARY EVALUATION IS CLOSED. THE ODI REPORTS CITED ABOVE CAN BE VIEWED AT WWW-ODI.NHTSA.DOT.GOV/COMPLAINTS UNDER THE FOLLOWING IDENTIFICATION NUMBERS (ODI NOS.): 10286597, 10286663, 10289793, 10310677, 10314796, 10342365, 10394808, 10394192, 10403982, 10418325, 10422646, 10429003. I CANNOT TELL YOU HOW MANY HOURS I HAVE SPENT ON THE PHONE WITH MINI, MINI OF MURRAY, AND MINI ROADSIDE ASSISTANCE, MY LOCAL BMW DEALER, AND SEVERAL REPAIR SHOPS AND A TOW TRUCKING COMPANY.MINI IS COMPLETELY LEAVING THOSE CUSTOMERS IN THE LURCH THAT DO NOT HAVE MINI DEALERS IN THEIR STATE. NOW MINI OF MURRAY IS TELLING ME THAT IF I FIX MY CAR IN BOISE AFTER I HAVE RECEIVED THE RECALL NOTICE THAT I AM STILL ON THE HOOK FOR PAYING FOR THIS EVEN IF A MINI DEALER WERE TO INSPECT THE REPAIR FROM ANOTHER REPAIR SHOP. HOW IS THIS LEGAL? ALL I WANT IS TO HAVE THE REPAIR DONE AS SOON AS POSSIBLE AND BE REIMBURSED FOR IT, WITHOUT HAVING TO DRIVE A POTENTIALLY DANGEROUS VEHICLE 700 MILES TO DO IT. IT'S A SERIOUS WASTE OF RESOURCES, TIME AND MONEY! SOMEONE PLEASE DO SOMETHING TO MAKE THIS RIGHT WITHOUT TELLING ME THAT THERE'S NOTHING THEY CAN DO.? *TR
VEHICLE FAILED DUE TO ISSUE WITH THE TIMING CHAIN TENSIONER. THIS CAUSED THE TIMING CHAIN GUIDES TO BREAK AND DROP INTO THE OIL PAN. ENTIRE ENGINE MAY NEED TO BE REPLACED. ENGINE FAILED AS I WAS PULLING OUT ONTO A VERY BUSY STREET (7TH STREET IN PHOENIX AZ) LEAVING ME STRANDED AND UNABLE TO MOVE IN TRAFFIC. THE CAR HAD TO BE PUSHED ONTO A SIDE STREET. *TR
VEHICLE FAILED DUE TO ISSUE WITH THE TIMING CHAIN TENSIONER. THIS CAUSED THE TIMING CHAIN GUIDES TO BREAK AND DROP INTO THE OIL PAN. ENTIRE ENGINE MAY NEED TO BE REPLACED. ENGINE FAILED AS I WAS PULLING OUT ONTO A VERY BUSY STREET (7TH STREET IN PHOENIX AZ) LEAVING ME STRANDED AND UNABLE TO MOVE IN TRAFFIC. THE CAR HAD TO BE PUSHED ONTO A SIDE STREET. *TR
TL* THE CONTACT OWNS A 2009 MINI COOPER S CLUBMAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V008000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT SHE WAS UNABLE TO SECURE AN APPOINTMENT FOR RECALL REPAIRS DUE TO A LACK IN AVAILABILITY OF THE NECESSARY PARTS. THE CONTACT CALLED TWO DEALER LOCATIONS AND NEITHER DEALER HAD THE PARTS NEEDED TO COMPLETE THE RECALL REPAIR READILY AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2009 MINI COOPER S CLUBMAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V008000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT SHE WAS UNABLE TO SECURE AN APPOINTMENT FOR RECALL REPAIRS DUE TO A LACK IN AVAILABILITY OF THE NECESSARY PARTS. THE CONTACT CALLED TWO DEALER LOCATIONS AND NEITHER DEALER HAD THE PARTS NEEDED TO COMPLETE THE RECALL REPAIR READILY AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000.
2009 MINI CLUBMAN S... TIMING CHAIN NEEDS REPLACED AT 51000. 1000 MILES OUT OF WARRANTY. MINI WILL NOT TAKE RESPONSIBILITY. THIS IS POOR ENGINEERING AND EVEN POORER LACK OF ACCOUNTABILITY FROM MINI FOR A KNOWN, DOCUMENTED, AND VERY FREQUENT PROBLEM. *TR
2009 MINI CLUBMAN S... TIMING CHAIN NEEDS REPLACED AT 51000. 1000 MILES OUT OF WARRANTY. MINI WILL NOT TAKE RESPONSIBILITY. THIS IS POOR ENGINEERING AND EVEN POORER LACK OF ACCOUNTABILITY FROM MINI FOR A KNOWN, DOCUMENTED, AND VERY FREQUENT PROBLEM. *TR
AFTER DRIVING TO WORK FOR 30 MINUTES, I PARKED MY CAR. I THOUGHT I SMELLED SOMETHING AS I WALKED AWAY, SO I STOPPED AN LOOKED, BUT I DID NOT SEE ANYTHING. FIVE MINUTES AFTER WALKING INTO MY BUILDING, SOMEONE TOLD ME MY CAR WAS ON FIRE. THE FIRST WITNESS TO SEE SOMETHING (A CO-WORKER) SAID HE SAW SOMETHING ON FIRE DROP FROM THE BOTTOM OF THE CAR. WHEN I RAN OUTSIDE, THE CAR WAS PUTTING OFF A SIGNIFICANT AMOUNT OF SMOKE. WE TRIED TO USE A FIRE EXTINGUISHER, TO NO END, AND WITHIN MINUTES WE WERE SEEING FLAMES. FIVE MINUTES LATER, THE FRONT OF THE CAR WAS ENGULFED IN FIRE. IT WAS FAST AND HOT. THE FIRE DEPARTMENT PUT IT OUT, BUT IT WAS A TOTAL LOSS. I HAVE PHOTO DOCUMENTATION OF THE EVENT. *TR
AFTER DRIVING TO WORK FOR 30 MINUTES, I PARKED MY CAR. I THOUGHT I SMELLED SOMETHING AS I WALKED AWAY, SO I STOPPED AN LOOKED, BUT I DID NOT SEE ANYTHING. FIVE MINUTES AFTER WALKING INTO MY BUILDING, SOMEONE TOLD ME MY CAR WAS ON FIRE. THE FIRST WITNESS TO SEE SOMETHING (A CO-WORKER) SAID HE SAW SOMETHING ON FIRE DROP FROM THE BOTTOM OF THE CAR. WHEN I RAN OUTSIDE, THE CAR WAS PUTTING OFF A SIGNIFICANT AMOUNT OF SMOKE. WE TRIED TO USE A FIRE EXTINGUISHER, TO NO END, AND WITHIN MINUTES WE WERE SEEING FLAMES. FIVE MINUTES LATER, THE FRONT OF THE CAR WAS ENGULFED IN FIRE. IT WAS FAST AND HOT. THE FIRE DEPARTMENT PUT IT OUT, BUT IT WAS A TOTAL LOSS. I HAVE PHOTO DOCUMENTATION OF THE EVENT. *TR
TENSIONER FAILURE 44,406 MILES. CAUSING ENGINE DAMAGE. ALMOST IN ACCIDENT BECAUSE OF FAILURE. FROM DEALER LEARNED THAT AND OTHER MINI COOPER S HAD THE SAME FAILURE. MINI KNOWS OF THE TENSIONER PROBLEM AND HAS NOT FIXED IT. *TR
TENSIONER FAILURE 44,406 MILES. CAUSING ENGINE DAMAGE. ALMOST IN ACCIDENT BECAUSE OF FAILURE. FROM DEALER LEARNED THAT AND OTHER MINI COOPER S HAD THE SAME FAILURE. MINI KNOWS OF THE TENSIONER PROBLEM AND HAS NOT FIXED IT. *TR
LOUD KNOCKING DIESEL SOUND ON COLD START. *TR
LOUD KNOCKING DIESEL SOUND ON COLD START. *TR
I PARKED MY 2009 MINI CLUBMAN AFTER DRIVING ABOUT 10 MILES TO THE GROCERY STORE ROUND TRIP AND UNLOADED GROCERIES, WENT BACK OUT TO THE CAR AND IT WAS SMOKING WHITE SMOKE. FLAMES STARTED SHOOTING UP FROM THE ENGINE OVER THE WINDSHIELD AND IT PROGRESSED FROM THERE. THE SMOKE TURNED BLACK ALL WINDOWS WERE BLOWN OUT, FRONT TIRES MELTED AND BLOWN AND THE CAR WAS DECLARED AN OBVIOUS TOTAL LOSS. IT CAUGHT OUR HOME ON FIRE AND HAS CAUSED MORE THAN $50,000 WORTH OF DAMAGE. PLEASE CORRECT THIS PROBLEM. *TR
I PARKED MY 2009 MINI CLUBMAN AFTER DRIVING ABOUT 10 MILES TO THE GROCERY STORE ROUND TRIP AND UNLOADED GROCERIES, WENT BACK OUT TO THE CAR AND IT WAS SMOKING WHITE SMOKE. FLAMES STARTED SHOOTING UP FROM THE ENGINE OVER THE WINDSHIELD AND IT PROGRESSED FROM THERE. THE SMOKE TURNED BLACK ALL WINDOWS WERE BLOWN OUT, FRONT TIRES MELTED AND BLOWN AND THE CAR WAS DECLARED AN OBVIOUS TOTAL LOSS. IT CAUGHT OUR HOME ON FIRE AND HAS CAUSED MORE THAN $50,000 WORTH OF DAMAGE. PLEASE CORRECT THIS PROBLEM. *TR