16
Complaints
2
Crashes
2
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Service Brakes, Hydraulic Complaints

Showing 16 of 16
Jan 29, 2012 Crash 28,639 mi

TURNING FROM A LEFT HAND TURN LANE ON TO A SIDE STREET AS I HAVE DONE AT LEAST 4 TIMES A DAY FOR OVER 10 YEARS, I LOST ALL POWER AND THE ABILITY TO CONTROL THE VEHICLE. IN THE MIDDLE OF THE TURN THE LOSS OF POWER, THE LOSS OF STEERING, AND THE LOSS OF BRAKES CAUSED ME TO RUN INTO THE CURB. THIS ACCIDENT RESULTED IN THE RIGHT FRONT WHEEL AND ASSEMBLY BEING REPLACED. NOT LONG AFTER GETTING MY MINI COOPER S THE HESITATION OF THE ACCELERATOR WHEN STATING OFF IN FIRST GEAR BEGAN. I WAS TOLD BY THE SERVICE REP AT THE MINI DEALERSHIP THAT THERE WAS NO FIX FOR THIS PROBLEM. I'VE HAD TOO MANY NEAR ACCIDENTS BECAUSE OF IT. GOING BACK AS FAR AS 2005 I HAVE COMPLAINED ABOUT MY STEERING AND THE NOISE IT MAKES. THE WHOLE STEERING UNIT HAS BEEN REPLACED 2 TIMES, YET IN 2009 I EXPERIENCED A TOTAL LOSS OF POWER WHILE TRAVELING AT SPEEDS OF 65 MPH. THE POWER LOSS WAS ELECTRICAL EVEN THOUGH MY ENGINE WAS STILL RUNNING. THE FINAL OUTCOME WAS MINI REPLACED THE ALTERNATOR AND BATTERY. I'VE COMPLAINED TIME AND AGAIN YET WITH NO HELP UNLESS IT'S COMING OUT OF MY OWN POCKET. SINCE OWNING THIS MINI COOPER S I'VE SPENT NEARLY 6000.00 IN REPAIRS. BECAUSE OF THE INTERDEPENDENT NATURE OF THE ASC/DSC ON THE VEHICLES BRAKING, ELECTRONICS, AND EVEN STARTING ACCELERATION FROM A STOP; HAS THIS FEATURE BEEN PROPERLY STUDIED AS THE CULPRIT FOR THE MANY AND VARIED PROBLEMS THIS PARTICULAR CAR HAS? IN THE UK THERE IS A BLOG CALLED WATCHDOG THAT HAS 180 PEOPLE WHO POSTED BETWEEN FEBRUARY AND APRIL 2009 THAT ALL HAD THE SAME PROBLEM WITH THE POWER STEERING THAT I AND HUNDREDS OF OTHERS HAVE REPORTED. HOW CAN SUCH A SERIOUS PROBLEM GO UNRESOLVED FOR SO LONG. THERE IS NO DOUBT THAT THIS PROBLEM ALONE FALLS UNDER THE UNITED STATES CODE FOR MOTOR VEHICLE SAFETY (TITLE 49, CHAPTER 301). *TR

Jan 29, 2012 Crash 28,639 mi

TURNING FROM A LEFT HAND TURN LANE ON TO A SIDE STREET AS I HAVE DONE AT LEAST 4 TIMES A DAY FOR OVER 10 YEARS, I LOST ALL POWER AND THE ABILITY TO CONTROL THE VEHICLE. IN THE MIDDLE OF THE TURN THE LOSS OF POWER, THE LOSS OF STEERING, AND THE LOSS OF BRAKES CAUSED ME TO RUN INTO THE CURB. THIS ACCIDENT RESULTED IN THE RIGHT FRONT WHEEL AND ASSEMBLY BEING REPLACED. NOT LONG AFTER GETTING MY MINI COOPER S THE HESITATION OF THE ACCELERATOR WHEN STATING OFF IN FIRST GEAR BEGAN. I WAS TOLD BY THE SERVICE REP AT THE MINI DEALERSHIP THAT THERE WAS NO FIX FOR THIS PROBLEM. I'VE HAD TOO MANY NEAR ACCIDENTS BECAUSE OF IT. GOING BACK AS FAR AS 2005 I HAVE COMPLAINED ABOUT MY STEERING AND THE NOISE IT MAKES. THE WHOLE STEERING UNIT HAS BEEN REPLACED 2 TIMES, YET IN 2009 I EXPERIENCED A TOTAL LOSS OF POWER WHILE TRAVELING AT SPEEDS OF 65 MPH. THE POWER LOSS WAS ELECTRICAL EVEN THOUGH MY ENGINE WAS STILL RUNNING. THE FINAL OUTCOME WAS MINI REPLACED THE ALTERNATOR AND BATTERY. I'VE COMPLAINED TIME AND AGAIN YET WITH NO HELP UNLESS IT'S COMING OUT OF MY OWN POCKET. SINCE OWNING THIS MINI COOPER S I'VE SPENT NEARLY 6000.00 IN REPAIRS. BECAUSE OF THE INTERDEPENDENT NATURE OF THE ASC/DSC ON THE VEHICLES BRAKING, ELECTRONICS, AND EVEN STARTING ACCELERATION FROM A STOP; HAS THIS FEATURE BEEN PROPERLY STUDIED AS THE CULPRIT FOR THE MANY AND VARIED PROBLEMS THIS PARTICULAR CAR HAS? IN THE UK THERE IS A BLOG CALLED WATCHDOG THAT HAS 180 PEOPLE WHO POSTED BETWEEN FEBRUARY AND APRIL 2009 THAT ALL HAD THE SAME PROBLEM WITH THE POWER STEERING THAT I AND HUNDREDS OF OTHERS HAVE REPORTED. HOW CAN SUCH A SERIOUS PROBLEM GO UNRESOLVED FOR SO LONG. THERE IS NO DOUBT THAT THIS PROBLEM ALONE FALLS UNDER THE UNITED STATES CODE FOR MOTOR VEHICLE SAFETY (TITLE 49, CHAPTER 301). *TR

Mar 23, 2011 Fire 70,111 mi

2003 MINI COOPER S WITH LOW 70 THOUSAND MILES COUGH FIRE ON JANUARY 31 2011 AROUND 4 AM IN THE MORNING. IT WAS SEEN TO START ON THE PASSENGER SIDE UNDER AIRBAG AND CAR WAS COMPLETELY ON FIRE THE FRONT END UNDER THE HOOD AND UNDER PASSENGER DASH WAS TOLD FAILURE WAS ABS

Mar 23, 2011 Fire 70,111 mi

2003 MINI COOPER S WITH LOW 70 THOUSAND MILES COUGH FIRE ON JANUARY 31 2011 AROUND 4 AM IN THE MORNING. IT WAS SEEN TO START ON THE PASSENGER SIDE UNDER AIRBAG AND CAR WAS COMPLETELY ON FIRE THE FRONT END UNDER THE HOOD AND UNDER PASSENGER DASH WAS TOLD FAILURE WAS ABS

Jul 21, 2010 26,799 mi

MY MINI COOPER S HAS LESS THAN 27,000 MILES ON IT. IT HAS BEEN CAREFULLY DRIVEN AND HAS SUSTAINED NO CRASH DAMAGE. HAD SEVERAL WARNING LIGHTS COME ON THE CAR AND HAD FAILURES WITH THE ABS, STEERING ANGLE SENSOR, AND FRONT WHEEL SENSOR. IN ADDITION AND MOST IMPORTANTLY, I WAS TOLD THAT I HAD "MUSHROOMING" AND CRACKED FRONT SHOCK TOWER MOUNTS ON BOTH SIDES OF THE CAR, AND THAT ALONE WOULD COST OVER $1,400 TO REPAIR. I WAS TOLD THAT HITTING POTHOLES OR OTHER ROAD HAZARDS CAUSED THIS. IN ADDITION, THE DEALER, ROADSHOW MINI IN MEMPHIS, TN, STATED THAT THE SHOCK TOWERS AND FRONT BUSHINGS WERE CONSIDERED WEAR ITEMS, AND THAT THEY COULD BE REDAMAGED IMMEDIATELY IF THE CAR CAME IN CONTACT WITH ANOTHER POTHOLE. ADDITIONALLY, I WAS TOLD BY MINI USA THAT NO ENGINEERS OR NATIONAL REPRESENTATIVES COULD BE CONTACTED, AND THAT THE DEALER WOULD HANDLE ALL QUESTIONS AND CONCERNS. I ASKED IF THERE WERE ANY UPGRADES AND FIXES OFFERED BY MINI AND WAS TOLD THAT THERE WERE NONE. HOWEVER, THIS PROBLEM SEEMS TO BE FAIRLY COMMON, AND THERE ARE SEVERAL AFTERMARKET COMPANIES THAT ADDRESS THIS ISSUE,. THE SERVICE MANAGER AT THE DEALERSHIP STATED THAT HE SEES THIS PROBLEM ON 3-4 CARS IN THE SHOP EVERY MONTH. IT APPEARS THAT THIS IS A DESIGN FLAW, THAT THERE CAN BE STRUT COLLAPSE OR SUSPENSION FAILURE WHILE DRIVING, AND THAT MINI SHOULD HAVE ADDRESSED THIS PROBLEM WITH THESE CARS. FOR NORMAL DRIVING CONDITIONS TO HAVE RESULTED IN DEFORMED AND CRACKED STRUT TOWERS IS UNACCEPTABLE AND REPRESENTS A HAZARDOUS SITUATION. I HAVE NEVER OWNED AN AUTOMOBILE THAT HAD STRUT TOWER FAILURE UNDER NORMAL DRIVING CONDITIONS. *TR

Jul 21, 2010 26,799 mi

MY MINI COOPER S HAS LESS THAN 27,000 MILES ON IT. IT HAS BEEN CAREFULLY DRIVEN AND HAS SUSTAINED NO CRASH DAMAGE. HAD SEVERAL WARNING LIGHTS COME ON THE CAR AND HAD FAILURES WITH THE ABS, STEERING ANGLE SENSOR, AND FRONT WHEEL SENSOR. IN ADDITION AND MOST IMPORTANTLY, I WAS TOLD THAT I HAD "MUSHROOMING" AND CRACKED FRONT SHOCK TOWER MOUNTS ON BOTH SIDES OF THE CAR, AND THAT ALONE WOULD COST OVER $1,400 TO REPAIR. I WAS TOLD THAT HITTING POTHOLES OR OTHER ROAD HAZARDS CAUSED THIS. IN ADDITION, THE DEALER, ROADSHOW MINI IN MEMPHIS, TN, STATED THAT THE SHOCK TOWERS AND FRONT BUSHINGS WERE CONSIDERED WEAR ITEMS, AND THAT THEY COULD BE REDAMAGED IMMEDIATELY IF THE CAR CAME IN CONTACT WITH ANOTHER POTHOLE. ADDITIONALLY, I WAS TOLD BY MINI USA THAT NO ENGINEERS OR NATIONAL REPRESENTATIVES COULD BE CONTACTED, AND THAT THE DEALER WOULD HANDLE ALL QUESTIONS AND CONCERNS. I ASKED IF THERE WERE ANY UPGRADES AND FIXES OFFERED BY MINI AND WAS TOLD THAT THERE WERE NONE. HOWEVER, THIS PROBLEM SEEMS TO BE FAIRLY COMMON, AND THERE ARE SEVERAL AFTERMARKET COMPANIES THAT ADDRESS THIS ISSUE,. THE SERVICE MANAGER AT THE DEALERSHIP STATED THAT HE SEES THIS PROBLEM ON 3-4 CARS IN THE SHOP EVERY MONTH. IT APPEARS THAT THIS IS A DESIGN FLAW, THAT THERE CAN BE STRUT COLLAPSE OR SUSPENSION FAILURE WHILE DRIVING, AND THAT MINI SHOULD HAVE ADDRESSED THIS PROBLEM WITH THESE CARS. FOR NORMAL DRIVING CONDITIONS TO HAVE RESULTED IN DEFORMED AND CRACKED STRUT TOWERS IS UNACCEPTABLE AND REPRESENTS A HAZARDOUS SITUATION. I HAVE NEVER OWNED AN AUTOMOBILE THAT HAD STRUT TOWER FAILURE UNDER NORMAL DRIVING CONDITIONS. *TR

Jul 25, 2008 30,000 mi

TL*THE CONTACT OWNS A 2003 MINI COOPER S. WHILE THE CONTACT'S WIFE WAS DRIVING 60 MPH, THE WHEEL AND TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND HAS NOT BEEN DIAGNOSED AT THIS TIME. THE CONTACT WAS INFORMED THAT THE COST FOR THE REPAIR WOULD RANGE FROM $3,000 - $5,000. THE AFFECTED COMPONENTS WERE THE STEERING, BRAKES, SUSPENSION, AND SHOCKS. A POLICE REPORT WAS FILED AND THE CONTACT HAS PICTURES AVAILABLE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 30,000.

Jul 25, 2008 30,000 mi

TL*THE CONTACT OWNS A 2003 MINI COOPER S. WHILE THE CONTACT'S WIFE WAS DRIVING 60 MPH, THE WHEEL AND TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND HAS NOT BEEN DIAGNOSED AT THIS TIME. THE CONTACT WAS INFORMED THAT THE COST FOR THE REPAIR WOULD RANGE FROM $3,000 - $5,000. THE AFFECTED COMPONENTS WERE THE STEERING, BRAKES, SUSPENSION, AND SHOCKS. A POLICE REPORT WAS FILED AND THE CONTACT HAS PICTURES AVAILABLE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 30,000.

Oct 26, 2005 23,000 mi

1) GRINDING NOISE WAS HEARD FROM RIGHT REAR CORNER OF THE CAR WHILE BRAKING. 2) UPON INSPECTION, IT WAS FOUND THAT THE RIGHT REAR BRAKE PADS HAD WORN DOWN COMPLETELY ALTHOUGH THE LEFT REAR BRAKE PADS HAVE APPROXIMATELY 1/2 PAD REMAINING. I HAD THE VEHICLE TOWED TO THE NEAREST DEALER FOR WARRANTY SERVICE. 3) VEHICLE IS CURRENTLY AT GLOBAL IMPORTS MINI IN ATLANTA AWAITING INSPECTION BY A SPECIAL BMW ENGINEER TO DETERMINE THE CAUSE OF THIS UNUSUAL WEAR OF BRAKE COMPONENTS. THE BRAKE CALIPERS THAT OPERATE THE BRAKE SYSTEM ARE SUSPECTED TO BE DEFECTIVE/FAULTY. THIS SAME PROBLEM ALSO OCCURRED ON THIS SAME VEHICLE ON MAY 8, 2004. AT THAT TIME, THE VEHICLE WAS ALSO SENT TO GLOBAL IMPORTS IN ATLANTA WHERE THE BRAKE PADS AND ROTORS WERE REPLACED UNDER WARRANTY DUE TO EXCESSIVE WEAR FOR THE MILEAGE ON THE CAR. HOWEVER, THE BRAKE CALIPERS WERE NOT INSPECTED OR REPLACED BY GLOBAL IMPORTS AT THIS TIME. BECAUSE THIS HAS OCCURRED TWICE ON THE SAME VEHICLE, I DO NOT FEEL SAFE DRIVING MY VEHICLE WITH A SUSPECT BRAKE SYSTEM. THE SERVICE MANAGER AT GLOBAL IMPORTS (ERIC PETERS) HAS STATED THAT HE BELIEVES THIS TYPE OF INCONSISTENT UNEVEN BRAKE WEAR IS CONSIDERED "NORMAL" PHOTOGRAPHS TAKEN AT THE TIME OF RECENT OCCURRENCE ARE AVAILABLE TO SHOW A COMPARISON BETWEEN THE BRAKE PAD THICKNESS ON BOTH THE RIGHT AND LEFT SIDE OF THE VEHICLE. PLEASE CONTACT ME FOR THESE PHOTOGRAPHS. *NM

Oct 26, 2005 23,000 mi

1) GRINDING NOISE WAS HEARD FROM RIGHT REAR CORNER OF THE CAR WHILE BRAKING. 2) UPON INSPECTION, IT WAS FOUND THAT THE RIGHT REAR BRAKE PADS HAD WORN DOWN COMPLETELY ALTHOUGH THE LEFT REAR BRAKE PADS HAVE APPROXIMATELY 1/2 PAD REMAINING. I HAD THE VEHICLE TOWED TO THE NEAREST DEALER FOR WARRANTY SERVICE. 3) VEHICLE IS CURRENTLY AT GLOBAL IMPORTS MINI IN ATLANTA AWAITING INSPECTION BY A SPECIAL BMW ENGINEER TO DETERMINE THE CAUSE OF THIS UNUSUAL WEAR OF BRAKE COMPONENTS. THE BRAKE CALIPERS THAT OPERATE THE BRAKE SYSTEM ARE SUSPECTED TO BE DEFECTIVE/FAULTY. THIS SAME PROBLEM ALSO OCCURRED ON THIS SAME VEHICLE ON MAY 8, 2004. AT THAT TIME, THE VEHICLE WAS ALSO SENT TO GLOBAL IMPORTS IN ATLANTA WHERE THE BRAKE PADS AND ROTORS WERE REPLACED UNDER WARRANTY DUE TO EXCESSIVE WEAR FOR THE MILEAGE ON THE CAR. HOWEVER, THE BRAKE CALIPERS WERE NOT INSPECTED OR REPLACED BY GLOBAL IMPORTS AT THIS TIME. BECAUSE THIS HAS OCCURRED TWICE ON THE SAME VEHICLE, I DO NOT FEEL SAFE DRIVING MY VEHICLE WITH A SUSPECT BRAKE SYSTEM. THE SERVICE MANAGER AT GLOBAL IMPORTS (ERIC PETERS) HAS STATED THAT HE BELIEVES THIS TYPE OF INCONSISTENT UNEVEN BRAKE WEAR IS CONSIDERED "NORMAL" PHOTOGRAPHS TAKEN AT THE TIME OF RECENT OCCURRENCE ARE AVAILABLE TO SHOW A COMPARISON BETWEEN THE BRAKE PAD THICKNESS ON BOTH THE RIGHT AND LEFT SIDE OF THE VEHICLE. PLEASE CONTACT ME FOR THESE PHOTOGRAPHS. *NM

Jan 8, 2005

COMPLETE FAILURE OF THE INTERNAL CONTROLLER AREA NETWORK, RESULTING IN BLOWN ELECTRONICS, SERVICE ENGINE SOON LIGHT, ABS LIGHT, DSC LIGHT AND AIR BAG LIGHT. CAUSE WAS APPARENTLY A FAULTY RADIO. HOWEVER, A REPLACEMENT RADIO FAILED WHEN INSTALLED IN THE VEHICLE, BRINGING MORE CONTROLLER AREA NETWORK PROBLEMS.*AK

Jan 8, 2005

COMPLETE FAILURE OF THE INTERNAL CONTROLLER AREA NETWORK, RESULTING IN BLOWN ELECTRONICS, SERVICE ENGINE SOON LIGHT, ABS LIGHT, DSC LIGHT AND AIR BAG LIGHT. CAUSE WAS APPARENTLY A FAULTY RADIO. HOWEVER, A REPLACEMENT RADIO FAILED WHEN INSTALLED IN THE VEHICLE, BRINGING MORE CONTROLLER AREA NETWORK PROBLEMS.*AK

Dec 20, 2004

DYNAMIC STABILTY CONTROL, FLAT TIRE AND ABS LIGHTS COME ON WHILE DRIVING. DEALER HAS REPLACED DYNAMIC STABILTY CONTROL MODULE, PART 34 51 6 765 289. ALSO FOUND LEFT FRONT WHEEL SPEED SENSOR CRUSHED BETWEEN SUBFRAME AND CAR. REPLACED PART 34 52 6 756 384. *AK

Dec 20, 2004

DYNAMIC STABILTY CONTROL, ABS AND FLAT TIRE WARNING LIGHTS ILLUMINATED INTERMITENTLY WHEN STARTING VEHICLE AND DO NOT GO AWAY UNLESS VEHICLE IS RESTARTED. DYNAMIC STABILITY CONTROL MODULE FAULT. *AK

Dec 20, 2004

DYNAMIC STABILTY CONTROL, FLAT TIRE AND ABS LIGHTS COME ON WHILE DRIVING. DEALER HAS REPLACED DYNAMIC STABILTY CONTROL MODULE, PART 34 51 6 765 289. ALSO FOUND LEFT FRONT WHEEL SPEED SENSOR CRUSHED BETWEEN SUBFRAME AND CAR. REPLACED PART 34 52 6 756 384. *AK

Dec 20, 2004

DYNAMIC STABILTY CONTROL, ABS AND FLAT TIRE WARNING LIGHTS ILLUMINATED INTERMITENTLY WHEN STARTING VEHICLE AND DO NOT GO AWAY UNLESS VEHICLE IS RESTARTED. DYNAMIC STABILITY CONTROL MODULE FAULT. *AK