12
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Latches/locks/linkages Complaints

Showing 12 of 12
Apr 27, 2011 60,000 mi

TL* THE CONTACT OWNS A 2002 MINI COOPER. THE CONTACT STATED THAT THE HEADLIGHTS AND CABIN LIGHTS WOULD REMAIN ILLUMINATED AFTER THE VEHICLE WAS SHUT OFF. IN ADDITION, THE CONTACT STATED THAT HE WOULD OFTEN BECOME LOCKED INSIDE OR OUTSIDE OF THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THE CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Apr 27, 2011 60,000 mi

TL* THE CONTACT OWNS A 2002 MINI COOPER. THE CONTACT STATED THAT THE HEADLIGHTS AND CABIN LIGHTS WOULD REMAIN ILLUMINATED AFTER THE VEHICLE WAS SHUT OFF. IN ADDITION, THE CONTACT STATED THAT HE WOULD OFTEN BECOME LOCKED INSIDE OR OUTSIDE OF THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THE CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Apr 18, 2007 18,500 mi

TL* - THE CONTACT OWNS A 2002 MINI COOPER. THE DRIVER AND PASSENGER DOORS WOULD NOT OPEN IF THE VEHICLE WAS LOCKED WITH THE REMOTE. THE DEALER WAS CALLED AND AN ESTIMATE FOR THE REPAIR WAS GIVEN OVER THE PHONE. THE COMPONENT THAT NEEDED TO BE REPLACED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGE WERE 18,500.

Apr 18, 2007 18,500 mi

TL* - THE CONTACT OWNS A 2002 MINI COOPER. THE DRIVER AND PASSENGER DOORS WOULD NOT OPEN IF THE VEHICLE WAS LOCKED WITH THE REMOTE. THE DEALER WAS CALLED AND AN ESTIMATE FOR THE REPAIR WAS GIVEN OVER THE PHONE. THE COMPONENT THAT NEEDED TO BE REPLACED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGE WERE 18,500.

Jun 28, 2005

DT: THE CONTACT NOTICED THAT IF USING THE REMOTE TO LOCK THE DOORS AND IF ANYONE WAS INSIDE THE VEHICLE THEY WERE UNABLE TO GET OUT OF THE VEHICLE. THE HANDLES NOR THE DOOR LOCK WILL UNLOCK THE DOOR. CONSUMER HAS TO USE THE REMOTE. THE CONTACT FELT THAT THIS WAS SOME TYPE OF COMPUTER DEFECT. HE TOOK THE VEHICLE TO THE DEALER AND DEMONSTRATED TO THEM THE PROBLEM, AND THEY AGREED WITH THE CONSUMER THAT THIS WAS A SAFETY DEFECT. DEALERSHIP CONTACTED THE MANUFACTURER, AND THEY SAID THAT THERE WAS NOTHING THEY COULD DO ABOUT THIS WAS JUST THE WAY THE CAR WAS MANUFACTURED. *AK *TT *SC *JB

Jun 28, 2005

DT: THE CONTACT NOTICED THAT IF USING THE REMOTE TO LOCK THE DOORS AND IF ANYONE WAS INSIDE THE VEHICLE THEY WERE UNABLE TO GET OUT OF THE VEHICLE. THE HANDLES NOR THE DOOR LOCK WILL UNLOCK THE DOOR. CONSUMER HAS TO USE THE REMOTE. THE CONTACT FELT THAT THIS WAS SOME TYPE OF COMPUTER DEFECT. HE TOOK THE VEHICLE TO THE DEALER AND DEMONSTRATED TO THEM THE PROBLEM, AND THEY AGREED WITH THE CONSUMER THAT THIS WAS A SAFETY DEFECT. DEALERSHIP CONTACTED THE MANUFACTURER, AND THEY SAID THAT THERE WAS NOTHING THEY COULD DO ABOUT THIS WAS JUST THE WAY THE CAR WAS MANUFACTURED. *AK *TT *SC *JB

Feb 2, 2004 35,000 mi

1. INTERIOR DOOR LATCH MECHANISM INOPERABLE IN FREEZING CONDITIONS - WILL NOT RELEASE (UNABLE TO EXIT CAR) - WAS ABLE TO ENTER CAR - CLOSED DOOR - COULD NOT EXIT. BAD SITUATION AS POWER WINDOWS WERE ALSO FROZEN SHUT. 2. WINDSHIELD CRACKS (2ND WINDSHIELD - SEE OTHER THREADS ON THIS KNOWN FAILURE) - OCCURRED WHILE BACKING OUT OF DRIVE ON PUBLIC STREET - STARTED AT BASE OF WINDSHIELD DRIVERS SIDE-UP 6"-THEN SHARPLY RIGHT-ACROSS WINDSHIELD TO PASSENGER A PILLAR. *JB

Feb 2, 2004 35,000 mi

1. INTERIOR DOOR LATCH MECHANISM INOPERABLE IN FREEZING CONDITIONS - WILL NOT RELEASE (UNABLE TO EXIT CAR) - WAS ABLE TO ENTER CAR - CLOSED DOOR - COULD NOT EXIT. BAD SITUATION AS POWER WINDOWS WERE ALSO FROZEN SHUT. 2. WINDSHIELD CRACKS (2ND WINDSHIELD - SEE OTHER THREADS ON THIS KNOWN FAILURE) - OCCURRED WHILE BACKING OUT OF DRIVE ON PUBLIC STREET - STARTED AT BASE OF WINDSHIELD DRIVERS SIDE-UP 6"-THEN SHARPLY RIGHT-ACROSS WINDSHIELD TO PASSENGER A PILLAR. *JB

Jan 27, 2004

THE CONSUMER ACCIDENTALLY LOCKED THE VEHICLE WITH THE REMOTE KEY WHILE OCCUPANTS WERE STILL IN THE VEHICLE. THE OCCUPANTS COULD NOT MANUALLY UNLOCK ANY OF THE DOORS TO GET OUT OF THE VEHICLE. THE DEALER SAID THERE WAS NOT A REMEDY FOR THIS PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *JB

Jan 27, 2004

THE CONSUMER ACCIDENTALLY LOCKED THE VEHICLE WITH THE REMOTE KEY WHILE OCCUPANTS WERE STILL IN THE VEHICLE. THE OCCUPANTS COULD NOT MANUALLY UNLOCK ANY OF THE DOORS TO GET OUT OF THE VEHICLE. THE DEALER SAID THERE WAS NOT A REMEDY FOR THIS PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *JB

Mar 19, 2003

THE DOOR LOCKS ACTIVATED INTERMITTENTLY WHILE DRIVING. THE VEHICLE HAD BEEN EXAMINED BY THE DEALER TWICE, HOWEVER THEY COULD NOT FIND THE PROBLEM. *JB

Mar 19, 2003

THE DOOR LOCKS ACTIVATED INTERMITTENTLY WHILE DRIVING. THE VEHICLE HAD BEEN EXAMINED BY THE DEALER TWICE, HOWEVER THEY COULD NOT FIND THE PROBLEM. *JB