10
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Seats Complaints

Showing 10 of 10
Mar 24, 2021

MY AIR BAG WARNING LIGHT IS ALWAYS ON. THE MACHANIC SAID I NEED TO REPLACE THE WHOLE PASSENGER SEAT TO REPLACE THE AIRBAG SENSOR. A NEW SEAT WILL COST $1500 AND LABOR WILL COST $500. I WAS NOT IN AN ACCIDENT.

Mar 24, 2021

MY AIR BAG WARNING LIGHT IS ALWAYS ON. THE MACHANIC SAID I NEED TO REPLACE THE WHOLE PASSENGER SEAT TO REPLACE THE AIRBAG SENSOR. A NEW SEAT WILL COST $1500 AND LABOR WILL COST $500. I WAS NOT IN AN ACCIDENT.

Jun 22, 2016 88,000 mi

AIRBAG SENSOR MAT DOES NOT RECOGNIZE WHETHER A PERSON IS SITTING ON THE PASSENGER SIDE THEREBY NOT ACTIVATING THE AIRBAG; THIS HAS BEEN HAPPENING ON & OFF FOR MONTHS; PASSENGER AIRBAG LIGHT COMES ON IMMEDIATELY DESPITE OCCUPANCY WHILE PARKED AND DURING DRIVING (ALL CONDITIONS-HIGHWAY, CITY STREET, TURNING; ETC. STARTED APPROXIMATELY FROM 75K MILES; NOW CONSTANT FROM 85K ON

Jun 22, 2016 88,000 mi

AIRBAG SENSOR MAT DOES NOT RECOGNIZE WHETHER A PERSON IS SITTING ON THE PASSENGER SIDE THEREBY NOT ACTIVATING THE AIRBAG; THIS HAS BEEN HAPPENING ON & OFF FOR MONTHS; PASSENGER AIRBAG LIGHT COMES ON IMMEDIATELY DESPITE OCCUPANCY WHILE PARKED AND DURING DRIVING (ALL CONDITIONS-HIGHWAY, CITY STREET, TURNING; ETC. STARTED APPROXIMATELY FROM 75K MILES; NOW CONSTANT FROM 85K ON

May 4, 2016 50,000 mi

FAULTY SEAT OCCUPANCY DETECTOR IN PASSENGER SEAT. THERE HAS BEEN A RECALL ON THIS IN SEVERAL MODELS, BUT THEY DO NOT CURRENTLY INCLUDE THIS MODEL/YEAR. FAILURE OF THE SEAT SENSOR PREVENTS DEPLOYMENT OF THE PASSENGER AIRBAG AND CAN ONLY BE FIXED BY REPLACING THE ENTIRE SEAT (EXPENSIVE). NO USER-SPECIFIC ACTIONS HAVE CAUSED THIS DEFECT, IT'S A WELL KNOWN PROBLEM. THE ISSUE WAS ORIGINALLY DIAGNOSED IN 2014, RE-DIAGNOSED 1/3/2016. THE BEST RESOLUTION WE HAVE BEEN OFFERED IS 10% OFF REPAIR COSTS.

May 4, 2016 50,000 mi

FAULTY SEAT OCCUPANCY DETECTOR IN PASSENGER SEAT. THERE HAS BEEN A RECALL ON THIS IN SEVERAL MODELS, BUT THEY DO NOT CURRENTLY INCLUDE THIS MODEL/YEAR. FAILURE OF THE SEAT SENSOR PREVENTS DEPLOYMENT OF THE PASSENGER AIRBAG AND CAN ONLY BE FIXED BY REPLACING THE ENTIRE SEAT (EXPENSIVE). NO USER-SPECIFIC ACTIONS HAVE CAUSED THIS DEFECT, IT'S A WELL KNOWN PROBLEM. THE ISSUE WAS ORIGINALLY DIAGNOSED IN 2014, RE-DIAGNOSED 1/3/2016. THE BEST RESOLUTION WE HAVE BEEN OFFERED IS 10% OFF REPAIR COSTS.

Apr 26, 2016 Crash 88,000 mi

MY 2008 MINI COOPER WAS IN ACCIDENT IN JAN 2016. THE (PASSENGER) LIGHT CAME ON AND IT WAS IMMEDIATELY TAKE TO AUTOBODY SHOP. THE PASSENGER AIRBAG WARNING LIGHT WAS EVALUATED AND ADDED TO REPAIRS. THE SEAT MAP SENSOR IS THE CHIEF PROBLEM. THE CAR IS UNDRIVABLE. THE DEALERSHIP IN STERLING INDICATED THAT IT WOULD TAKE 15-30 DAY TO RECEIVED THE PART. THE PART WAS DELAYED UNTIL MARCH 24,2016. THREE DAYS PRIOR TO DELIVERY IT WAS UPDATED TO JUL 13, 2016. AT THIS POINT MY RENTAL CAR FROM THE INSURANCE COMPANY RAN OUT. I CONTACTED CUSTOMER CARE BUT WAS NOT ABLE TO RECEIVE A DATE NOR ASSISTANCE ABOUT MY PART AND LOST OF VEHICLE. AFTER CONVERSATION WITH LIBERTY MUTUAL, AUTO SHOP AND DEALERSHIP, WE WERE TOLD THAT THE VEHICLE WAS SAFE TO DRIVE WITHOUT A PASSENGER IN THE SEAT. NO RESOLUTION HAS BEEN MADE, MANY INDIVIDUALS ( CONSUMER, INSURANCE COMPANY AND AUTO SHOP) INVOLVED IN THE SITUATION STATED IT WAS NOT SAFE NOR COULD LOSS BE GUARANTEED. AS OF THE 4/18/2016, THE PART HAS BEEN PUT ON INDEFINITE BACK ORDER. CURRENTLY THERE IS NO KNOWN TIME FRAME RETURN OF VEHICLE. I AM WITHOUT TRANSPORTATION AND I WILL NEED TO PURCHASE ANOTHER CAR. ADDITIONALLY I HAVE HEARD FROM OTHER REPAIR FACILITIES, MINI'S PASSENGER SEAT OCCUPANCY SENSOR AFFECTS FAR MORE MODEL YEARS THAN THOSE FOR WHICH BMW HAS ALREADY ANNOUNCED RECALLS. I AM ALSO AWARE THAT MORE THAN 60 MINI OWNERS ARE WAITING ON THIS PART AS WELL.

Apr 26, 2016 Crash 88,000 mi

MY 2008 MINI COOPER WAS IN ACCIDENT IN JAN 2016. THE (PASSENGER) LIGHT CAME ON AND IT WAS IMMEDIATELY TAKE TO AUTOBODY SHOP. THE PASSENGER AIRBAG WARNING LIGHT WAS EVALUATED AND ADDED TO REPAIRS. THE SEAT MAP SENSOR IS THE CHIEF PROBLEM. THE CAR IS UNDRIVABLE. THE DEALERSHIP IN STERLING INDICATED THAT IT WOULD TAKE 15-30 DAY TO RECEIVED THE PART. THE PART WAS DELAYED UNTIL MARCH 24,2016. THREE DAYS PRIOR TO DELIVERY IT WAS UPDATED TO JUL 13, 2016. AT THIS POINT MY RENTAL CAR FROM THE INSURANCE COMPANY RAN OUT. I CONTACTED CUSTOMER CARE BUT WAS NOT ABLE TO RECEIVE A DATE NOR ASSISTANCE ABOUT MY PART AND LOST OF VEHICLE. AFTER CONVERSATION WITH LIBERTY MUTUAL, AUTO SHOP AND DEALERSHIP, WE WERE TOLD THAT THE VEHICLE WAS SAFE TO DRIVE WITHOUT A PASSENGER IN THE SEAT. NO RESOLUTION HAS BEEN MADE, MANY INDIVIDUALS ( CONSUMER, INSURANCE COMPANY AND AUTO SHOP) INVOLVED IN THE SITUATION STATED IT WAS NOT SAFE NOR COULD LOSS BE GUARANTEED. AS OF THE 4/18/2016, THE PART HAS BEEN PUT ON INDEFINITE BACK ORDER. CURRENTLY THERE IS NO KNOWN TIME FRAME RETURN OF VEHICLE. I AM WITHOUT TRANSPORTATION AND I WILL NEED TO PURCHASE ANOTHER CAR. ADDITIONALLY I HAVE HEARD FROM OTHER REPAIR FACILITIES, MINI'S PASSENGER SEAT OCCUPANCY SENSOR AFFECTS FAR MORE MODEL YEARS THAN THOSE FOR WHICH BMW HAS ALREADY ANNOUNCED RECALLS. I AM ALSO AWARE THAT MORE THAN 60 MINI OWNERS ARE WAITING ON THIS PART AS WELL.

Sep 24, 2015 45,000 mi

THE WEIGHT SENSOR IN THE FRONT PASSENGER SEAT THAT DETERMINES WHETHER TO DEACTIVATE THE AIRBAG WHEN A CHILD IS SEATED, OR IF THE SEAT IS UNOCCUPIED, IS BROKEN. THIS HAS CAUSED THE FRONTAL AIRBAG TO BECOME PERMANENTLY DEACTIVATED AT ALL TIMES. THERE HAS BEEN A RECALL OF OTHER CARS FOR THIS ISSUE, BUT BMW REFUSES TO INCLUDE MY VEHICLE DESPITE IT BEING THE SAME YEAR AND EXPERIENCING THE IDENTICAL PROBLEM.

Sep 24, 2015 45,000 mi

THE WEIGHT SENSOR IN THE FRONT PASSENGER SEAT THAT DETERMINES WHETHER TO DEACTIVATE THE AIRBAG WHEN A CHILD IS SEATED, OR IF THE SEAT IS UNOCCUPIED, IS BROKEN. THIS HAS CAUSED THE FRONTAL AIRBAG TO BECOME PERMANENTLY DEACTIVATED AT ALL TIMES. THERE HAS BEEN A RECALL OF OTHER CARS FOR THIS ISSUE, BUT BMW REFUSES TO INCLUDE MY VEHICLE DESPITE IT BEING THE SAME YEAR AND EXPERIENCING THE IDENTICAL PROBLEM.