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Complaints

Showing 20 of 36
Feb 25, 2025 Engine Fire

Spontaneous engine fire of 2015 Mini Cooper S Countryman while parked and not used for 48 hours prior. The fire department guessed it was an electrical issue. It was put out with water and a fire extinguisher but the engine was severely damaged, melted plastic everywhere, electrical wiring burned co...

Feb 25, 2025 Engine Fire

Spontaneous engine fire of 2015 Mini Cooper S Countryman while parked and not used for 48 hours prior. The fire department guessed it was an electrical issue. It was put out with water and a fire extinguisher but the engine was severely damaged, melted plastic everywhere, electrical wiring burned co...

Oct 2, 2024 Electrical System

The car starts but within a few second, the dashboard starts flashing with all of the warning lights and sounds. The speedometer and RPM needles move up and down frantically. I can drive the car, but I cannot tell at what speed I am going and if I put a turning signal I am not always able to stop it...

Oct 2, 2024 Exterior Lighting

The car starts but within a few second, the dashboard starts flashing with all of the warning lights and sounds. The speedometer and RPM needles move up and down frantically. I can drive the car, but I cannot tell at what speed I am going and if I put a turning signal I am not always able to stop it...

Oct 2, 2024 Service Brakes

The car starts but within a few second, the dashboard starts flashing with all of the warning lights and sounds. The speedometer and RPM needles move up and down frantically. I can drive the car, but I cannot tell at what speed I am going and if I put a turning signal I am not always able to stop it...

Oct 2, 2024 Electrical System

The car starts but within a few second, the dashboard starts flashing with all of the warning lights and sounds. The speedometer and RPM needles move up and down frantically. I can drive the car, but I cannot tell at what speed I am going and if I put a turning signal I am not always able to stop it...

Oct 2, 2024 Exterior Lighting

The car starts but within a few second, the dashboard starts flashing with all of the warning lights and sounds. The speedometer and RPM needles move up and down frantically. I can drive the car, but I cannot tell at what speed I am going and if I put a turning signal I am not always able to stop it...

Oct 2, 2024 Service Brakes

The car starts but within a few second, the dashboard starts flashing with all of the warning lights and sounds. The speedometer and RPM needles move up and down frantically. I can drive the car, but I cannot tell at what speed I am going and if I put a turning signal I am not always able to stop it...

Sep 28, 2024 Power Train

The vehicle shifts between reverse, neutral and drive without the automatic shift knob being pressed. This is an absolute safety issues, since it can shift at speed, causing a major accident. This is an ongoing issue. But don’t see a recall for it. I’ve contacted Mini of San Francisco.

Sep 28, 2024 Power Train

The vehicle shifts between reverse, neutral and drive without the automatic shift knob being pressed. This is an absolute safety issues, since it can shift at speed, causing a major accident. This is an ongoing issue. But don’t see a recall for it. I’ve contacted Mini of San Francisco.

Apr 7, 2024 Engine

The vanos solenoid failed in the 2015 Mini Cooper, and immediately after the Alternator failed. My safety was put at risk in multiple ways: 1 - The engine was in a non-drivable state 2 - Significant smell gasoline was coming from the car 3 - Car had to be towed to a shop to determine what failed 4 -...

Apr 7, 2024 Engine

The vanos solenoid failed in the 2015 Mini Cooper, and immediately after the Alternator failed. My safety was put at risk in multiple ways: 1 - The engine was in a non-drivable state 2 - Significant smell gasoline was coming from the car 3 - Car had to be towed to a shop to determine what failed 4 -...

Feb 2, 2024 Electrical System

Second failure of the FRM electrical board on the drivers side (part # 61356827070) within a year. I have only owned the vehicle for 14 months. Mini dealer advised this is known problem - water entering the vehicle causing corrosion and malfunction of the FRM board. I was advised there IS a recal...

Feb 2, 2024 Electrical System

Second failure of the FRM electrical board on the drivers side (part # 61356827070) within a year. I have only owned the vehicle for 14 months. Mini dealer advised this is known problem - water entering the vehicle causing corrosion and malfunction of the FRM board. I was advised there IS a recal...

Nov 22, 2023 Latches/locks/linkages 83,905 mi

The contact owns a 2015 Mini Cooper S Countryman. The contact stated that the front driver's side door failed to latch securely. The contact had to hold the door closed while driving to the destination. The contact stated that the front driver's side door latch had previously been replaced five year...

Nov 22, 2023 Latches/locks/linkages 83,905 mi

The contact owns a 2015 Mini Cooper S Countryman. The contact stated that the front driver's side door failed to latch securely. The contact had to hold the door closed while driving to the destination. The contact stated that the front driver's side door latch had previously been replaced five year...

Jul 10, 2023 Unknown Or Other Fire

Our 2015 Mini Cooper countryman spontaneously combusted. It started with a cruise control warning and then a notice that the care was drivable but to take it to a dealership. The car’s engine began smoking and shortly after stopping the car became engulfed in smoke and then combusted. The car was ...

Jul 10, 2023 Forward Collision Avoidance Fire

Our 2015 Mini Cooper countryman spontaneously combusted. It started with a cruise control warning and then a notice that the care was drivable but to take it to a dealership. The car’s engine began smoking and shortly after stopping the car became engulfed in smoke and then combusted. The car was ...

Jul 10, 2023 Unknown Or Other Fire

Our 2015 Mini Cooper countryman spontaneously combusted. It started with a cruise control warning and then a notice that the care was drivable but to take it to a dealership. The car’s engine began smoking and shortly after stopping the car became engulfed in smoke and then combusted. The car was ...

Jul 10, 2023 Forward Collision Avoidance Fire

Our 2015 Mini Cooper countryman spontaneously combusted. It started with a cruise control warning and then a notice that the care was drivable but to take it to a dealership. The car’s engine began smoking and shortly after stopping the car became engulfed in smoke and then combusted. The car was ...

Nov 17, 2022 Unknown Or Other

I opened door in freezing conditions and the door refused to open. Then once I got it opened it would not shut or remain latched with an pressure. Problems have been identified by rusted cables from door latch to door handle. These devices should have the ability to hold a load once it’s latched,...

Nov 17, 2022 Structure

I opened door in freezing conditions and the door refused to open. Then once I got it opened it would not shut or remain latched with an pressure. Problems have been identified by rusted cables from door latch to door handle. These devices should have the ability to hold a load once it’s latched,...

Nov 17, 2022 Unknown Or Other

I opened door in freezing conditions and the door refused to open. Then once I got it opened it would not shut or remain latched with an pressure. Problems have been identified by rusted cables from door latch to door handle. These devices should have the ability to hold a load once it’s latched,...

Nov 17, 2022 Structure

I opened door in freezing conditions and the door refused to open. Then once I got it opened it would not shut or remain latched with an pressure. Problems have been identified by rusted cables from door latch to door handle. These devices should have the ability to hold a load once it’s latched,...

Nov 17, 2019 Engine

IT'S NOT ABOUT SAFETY ISSUE BUT A DEFECT THAT COOLANT LEAK HAPPENED BETWEEN THE ENGINE BLOCK AND OIL FILTER HOUSING AT A CAR OF LOW MILEAGE RUN ( LESS THAN 30000 MILES, CLOSE TO 5 YRS). TO REPAIR THIS DEFECT, OWNER HAD TO PAY $1515 AT A MINI DEALER SERVICE.

Nov 17, 2019 Engine

IT'S NOT ABOUT SAFETY ISSUE BUT A DEFECT THAT COOLANT LEAK HAPPENED BETWEEN THE ENGINE BLOCK AND OIL FILTER HOUSING AT A CAR OF LOW MILEAGE RUN ( LESS THAN 30000 MILES, CLOSE TO 5 YRS). TO REPAIR THIS DEFECT, OWNER HAD TO PAY $1515 AT A MINI DEALER SERVICE.

Oct 12, 2019 Engine And Engine Cooling 54,000 mi

2015 MINI COOPER COUNTRYMAN PURCHASED NEW FROM FACTORY. HAVE HAD REGULAR ROUTINE MAINTENANCE SINCE PURCHASE. AROUND 48,000 MILES STARTED HEARING RATTLE NOISE FROM FRONT DRIVERS SIDE OF ENGINE COMPARTMENT. DEALER COULDN'T FIND ANYTHING. NOISE ONLY NOTICEABLE AT LOW SPEEDS AND WHEN CLUTCH UNDER LOAD. ...

Oct 12, 2019 Visibility 52,500 mi

PURCHASED MINI COOPER COUNTRYMAN S NEW FROM FACTORY. RECENTLY HAD SEVERAL ELEMENTS OF THE CAR FAIL AT AROUND 50,000 MILES. THE TRUNK LATCH WOULD INTERMITTENTLY NOT UNLOCK OR JAM AND NOT CLOSE. TRUNK LATCH EVENTUALLY FAILED TO THE POINT WHERE THE TRUNK HATCH COULD NOT BE OPENED. REAR WIPER MOTOR WOUL...

Oct 12, 2019 Structure 52,500 mi

PURCHASED MINI COOPER COUNTRYMAN S NEW FROM FACTORY. RECENTLY HAD SEVERAL ELEMENTS OF THE CAR FAIL AT AROUND 50,000 MILES. THE TRUNK LATCH WOULD INTERMITTENTLY NOT UNLOCK OR JAM AND NOT CLOSE. TRUNK LATCH EVENTUALLY FAILED TO THE POINT WHERE THE TRUNK HATCH COULD NOT BE OPENED. REAR WIPER MOTOR WOUL...

Oct 12, 2019 Engine And Engine Cooling 54,000 mi

2015 MINI COOPER COUNTRYMAN PURCHASED NEW FROM FACTORY. HAVE HAD REGULAR ROUTINE MAINTENANCE SINCE PURCHASE. AROUND 48,000 MILES STARTED HEARING RATTLE NOISE FROM FRONT DRIVERS SIDE OF ENGINE COMPARTMENT. DEALER COULDN'T FIND ANYTHING. NOISE ONLY NOTICEABLE AT LOW SPEEDS AND WHEN CLUTCH UNDER LOAD. ...

Oct 12, 2019 Visibility 52,500 mi

PURCHASED MINI COOPER COUNTRYMAN S NEW FROM FACTORY. RECENTLY HAD SEVERAL ELEMENTS OF THE CAR FAIL AT AROUND 50,000 MILES. THE TRUNK LATCH WOULD INTERMITTENTLY NOT UNLOCK OR JAM AND NOT CLOSE. TRUNK LATCH EVENTUALLY FAILED TO THE POINT WHERE THE TRUNK HATCH COULD NOT BE OPENED. REAR WIPER MOTOR WOUL...

Oct 12, 2019 Structure 52,500 mi

PURCHASED MINI COOPER COUNTRYMAN S NEW FROM FACTORY. RECENTLY HAD SEVERAL ELEMENTS OF THE CAR FAIL AT AROUND 50,000 MILES. THE TRUNK LATCH WOULD INTERMITTENTLY NOT UNLOCK OR JAM AND NOT CLOSE. TRUNK LATCH EVENTUALLY FAILED TO THE POINT WHERE THE TRUNK HATCH COULD NOT BE OPENED. REAR WIPER MOTOR WOUL...

May 8, 2019 Latches/locks/linkages 90,000 mi

TL* THE CONTACT OWNS A 2015 MINI COUNTRYMAN. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE DOOR MECHANISMS DID NOT LATCH. THE VEHICLE WAS TAKEN TO MINI OF DUTCHES COUNTY (1162 US 9,, WAPPINGERS FALLS, NY 12590) AND WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED A...

May 8, 2019 Latches/locks/linkages 90,000 mi

TL* THE CONTACT OWNS A 2015 MINI COUNTRYMAN. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE DOOR MECHANISMS DID NOT LATCH. THE VEHICLE WAS TAKEN TO MINI OF DUTCHES COUNTY (1162 US 9,, WAPPINGERS FALLS, NY 12590) AND WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED A...

Feb 2, 2019 Power Train 48,980 mi

2015 MINI COUNTRYMAN WITH 48980 MILES CLUTCH FAILED WHILE IT WAS IN MOTION TURNING FROM A 50 MPH ZONE TO A SIDE STREET. DEALER COVERED IT EXCEPT $173 DUE TO EXTENDED SERVICE MAINTENANCE PLAN. IT ALSO COST $155 LOCAL SERVICE SHOP FOR DIAGNOSIS. THE DEALER REPLACED FLYWHEEL, CLUTCH AND PRESSURE PLATES...

Feb 2, 2019 Power Train 48,980 mi

2015 MINI COUNTRYMAN WITH 48980 MILES CLUTCH FAILED WHILE IT WAS IN MOTION TURNING FROM A 50 MPH ZONE TO A SIDE STREET. DEALER COVERED IT EXCEPT $173 DUE TO EXTENDED SERVICE MAINTENANCE PLAN. IT ALSO COST $155 LOCAL SERVICE SHOP FOR DIAGNOSIS. THE DEALER REPLACED FLYWHEEL, CLUTCH AND PRESSURE PLATES...