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Active Recalls (2)

18V557000 Aug 23, 2018 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

BMW of North America, LLC (BMW) is recalling certain 2017-2019 MINI Cooper Countryman vehicles. These vehicles may be missing a crash protection plate near the high pressure fuel pump, which may resu...

17E051000 Sep 17, 2017 TRAILER HITCHES

Curt Manufacturing LLC (Curt) is recalling certain Class 1 trailer hitches, part number 11451, sold for installation on 2016-2018 Mini Cooper Clubman and Countryman vehicles. The vehicles may have in...

Complaints

Showing 20 of 26
Jan 6, 2025 Steering

While driving, the steering wheel gets stuck and very hard to maneuver. I have seen a recall for this car but when i entered by VIN, it was not included on the recall. The problem had happened several times. There was a time when everything was working fine, turned off the engine to put gas and whe...

Jan 6, 2025 Steering

While driving, the steering wheel gets stuck and very hard to maneuver. I have seen a recall for this car but when i entered by VIN, it was not included on the recall. The problem had happened several times. There was a time when everything was working fine, turned off the engine to put gas and whe...

May 21, 2024 Engine

My engine malfunctioned after the module under the back seat was wet from an unknown water leak in the vehicle. My vehicle lost power without warning until I came to a complete stop on the side of a very busy highway. I'm not sure if the repair center kept the faulty module or not I would have to ...

May 21, 2024 Engine

My engine malfunctioned after the module under the back seat was wet from an unknown water leak in the vehicle. My vehicle lost power without warning until I came to a complete stop on the side of a very busy highway. I'm not sure if the repair center kept the faulty module or not I would have to ...

Jan 12, 2023 Fuel/propulsion System

Fuel sensor failed and due to tank pressure that would not release properly, according to repair shop. Among other safety issues, this caused me to not be able to open the gas tank to refill the gas tank. This has been ongoing. At first the gas flap was repaired (2x) and ultimately the fuel sensor w...

Jan 12, 2023 Fuel/propulsion System

Fuel sensor failed and due to tank pressure that would not release properly, according to repair shop. Among other safety issues, this caused me to not be able to open the gas tank to refill the gas tank. This has been ongoing. At first the gas flap was repaired (2x) and ultimately the fuel sensor w...

Oct 11, 2021 Service Brakes

•What component or system failed or malfunctioned, and is it available for inspection upon request? I had brake caliper repaired on front right wheel, on 5/5/20. Had to have service on same brake caliper on 10/5/21 - revealed caliper froze causing excessive bakes wear. •How was your safety or ...

Oct 11, 2021 Service Brakes

•What component or system failed or malfunctioned, and is it available for inspection upon request? I had brake caliper repaired on front right wheel, on 5/5/20. Had to have service on same brake caliper on 10/5/21 - revealed caliper froze causing excessive bakes wear. •How was your safety or ...

Sep 11, 2021 Steering

Steering is becoming stiffer. Seems like there is new or added restistance when turning the steering wheel while the vehicle is going slower.

Sep 11, 2021 Steering

Steering is becoming stiffer. Seems like there is new or added restistance when turning the steering wheel while the vehicle is going slower.

Jun 23, 2020 Electrical System 24,000 mi

I WAS PULLING INTO SHOPPING CENTER ALL DASHBOARD LIGHT UP WARNINGS ETC. STARTED TO HEAD HOME BECAUSE OF PRIOR INCIDENT WITH COMPUTER FAILURE. CAR STOPPED MID INTERSECTION AND WENT DEAD. PUT IT IN PARK RESTARTED AND DROVE HOME. HEADLIGHTS AND ELECTRICAL ENGINE WOULD NOT SHUT OFF. CALLED SERVICE ...

Jun 23, 2020 Engine 24,000 mi

I WAS PULLING INTO SHOPPING CENTER ALL DASHBOARD LIGHT UP WARNINGS ETC. STARTED TO HEAD HOME BECAUSE OF PRIOR INCIDENT WITH COMPUTER FAILURE. CAR STOPPED MID INTERSECTION AND WENT DEAD. PUT IT IN PARK RESTARTED AND DROVE HOME. HEADLIGHTS AND ELECTRICAL ENGINE WOULD NOT SHUT OFF. CALLED SERVICE ...

Jun 23, 2020 Electrical System 24,000 mi

I WAS PULLING INTO SHOPPING CENTER ALL DASHBOARD LIGHT UP WARNINGS ETC. STARTED TO HEAD HOME BECAUSE OF PRIOR INCIDENT WITH COMPUTER FAILURE. CAR STOPPED MID INTERSECTION AND WENT DEAD. PUT IT IN PARK RESTARTED AND DROVE HOME. HEADLIGHTS AND ELECTRICAL ENGINE WOULD NOT SHUT OFF. CALLED SERVICE ...

Jun 23, 2020 Engine 24,000 mi

I WAS PULLING INTO SHOPPING CENTER ALL DASHBOARD LIGHT UP WARNINGS ETC. STARTED TO HEAD HOME BECAUSE OF PRIOR INCIDENT WITH COMPUTER FAILURE. CAR STOPPED MID INTERSECTION AND WENT DEAD. PUT IT IN PARK RESTARTED AND DROVE HOME. HEADLIGHTS AND ELECTRICAL ENGINE WOULD NOT SHUT OFF. CALLED SERVICE ...

Jul 24, 2019 Electrical System 20 mi

VEHICLE'S SWITCH CONTROLLING HEADLIGHTS WAS LEFT IN THE "PARKING LIGHTS ON" MODE INADVERTENTLY (IT OPENED TERMINAL 15 PER MINI). CAR WOULD NOT START LESS THAN 12 HOURS LATER. MINI REPORTS THAT THIS "DAMAGED THE BATTERY BEYOND REPAIR" AND SAID IT WAS NOT SUBJECT TO WARRANTY REPLACEMENT BECAUSE THE US...

Jul 24, 2019 Unknown Or Other 20 mi

VEHICLE'S SWITCH CONTROLLING HEADLIGHTS WAS LEFT IN THE "PARKING LIGHTS ON" MODE INADVERTENTLY (IT OPENED TERMINAL 15 PER MINI). CAR WOULD NOT START LESS THAN 12 HOURS LATER. MINI REPORTS THAT THIS "DAMAGED THE BATTERY BEYOND REPAIR" AND SAID IT WAS NOT SUBJECT TO WARRANTY REPLACEMENT BECAUSE THE US...

Jul 24, 2019 Exterior Lighting 20 mi

VEHICLE'S SWITCH CONTROLLING HEADLIGHTS WAS LEFT IN THE "PARKING LIGHTS ON" MODE INADVERTENTLY (IT OPENED TERMINAL 15 PER MINI). CAR WOULD NOT START LESS THAN 12 HOURS LATER. MINI REPORTS THAT THIS "DAMAGED THE BATTERY BEYOND REPAIR" AND SAID IT WAS NOT SUBJECT TO WARRANTY REPLACEMENT BECAUSE THE US...

Jul 24, 2019 Electrical System 20 mi

VEHICLE'S SWITCH CONTROLLING HEADLIGHTS WAS LEFT IN THE "PARKING LIGHTS ON" MODE INADVERTENTLY (IT OPENED TERMINAL 15 PER MINI). CAR WOULD NOT START LESS THAN 12 HOURS LATER. MINI REPORTS THAT THIS "DAMAGED THE BATTERY BEYOND REPAIR" AND SAID IT WAS NOT SUBJECT TO WARRANTY REPLACEMENT BECAUSE THE US...

Jul 24, 2019 Unknown Or Other 20 mi

VEHICLE'S SWITCH CONTROLLING HEADLIGHTS WAS LEFT IN THE "PARKING LIGHTS ON" MODE INADVERTENTLY (IT OPENED TERMINAL 15 PER MINI). CAR WOULD NOT START LESS THAN 12 HOURS LATER. MINI REPORTS THAT THIS "DAMAGED THE BATTERY BEYOND REPAIR" AND SAID IT WAS NOT SUBJECT TO WARRANTY REPLACEMENT BECAUSE THE US...

Jul 24, 2019 Exterior Lighting 20 mi

VEHICLE'S SWITCH CONTROLLING HEADLIGHTS WAS LEFT IN THE "PARKING LIGHTS ON" MODE INADVERTENTLY (IT OPENED TERMINAL 15 PER MINI). CAR WOULD NOT START LESS THAN 12 HOURS LATER. MINI REPORTS THAT THIS "DAMAGED THE BATTERY BEYOND REPAIR" AND SAID IT WAS NOT SUBJECT TO WARRANTY REPLACEMENT BECAUSE THE US...

Apr 19, 2019 Service Brakes 8,000 mi

WHEN STOPPED THE BRAKE PEDAL SLOWLY GOES TO THE FLOORBOARDS. SOMETIMES I HAVE TO REPEATEDLY PUMP THE BRAKE PEDAL WHILE AT A STOP LIGHT TO PREVENT RUNNING INTO THE CAR IN FRONT OF ME. TOOK IT TO A DEALERSHIP AND THEY DROVE THE CAR BUT COULDN'T FINE ANY PROBLEMS. THE MASTER CYLINDER LEAK DOWN IS GETTI...

Apr 19, 2019 Service Brakes 8,000 mi

WHEN STOPPED THE BRAKE PEDAL SLOWLY GOES TO THE FLOORBOARDS. SOMETIMES I HAVE TO REPEATEDLY PUMP THE BRAKE PEDAL WHILE AT A STOP LIGHT TO PREVENT RUNNING INTO THE CAR IN FRONT OF ME. TOOK IT TO A DEALERSHIP AND THEY DROVE THE CAR BUT COULDN'T FINE ANY PROBLEMS. THE MASTER CYLINDER LEAK DOWN IS GETTI...

Mar 7, 2019 Unknown Or Other

THE VIN [XXX] IS NOT RECOGNIZED ON NHTSA OR SAFECAR WEBSITE. MANUFACTURER AND DEALERSHIP HAVE MY OLD ADDRESS (NOT PROVIDED BY MYSELF) IN THEIR SYSTEM. GENERAL HELPLINE REPRESENTATIVES TOLD ME TO CONTACT MANUFACTURER. MANUFACTURER REFERRED ME TO DEALERSHIP. I CALLED YOUR GENERAL NUMBER AGAIN LAST...

Mar 7, 2019 Unknown Or Other

THE VIN [XXX] IS NOT RECOGNIZED ON NHTSA OR SAFECAR WEBSITE. MANUFACTURER AND DEALERSHIP HAVE MY OLD ADDRESS (NOT PROVIDED BY MYSELF) IN THEIR SYSTEM. GENERAL HELPLINE REPRESENTATIVES TOLD ME TO CONTACT MANUFACTURER. MANUFACTURER REFERRED ME TO DEALERSHIP. I CALLED YOUR GENERAL NUMBER AGAIN LAST...

Nov 3, 2018 Unknown Or Other

CAR PULLS TO THE RIGHT AND IS WOBBLY WHILE IN MOTION, ESPECIALLY MORE UNSTABLE IN WET CONDITIONS AND MINI COOPER SAYS IT IS AN UNEVEN TORQUE ISSUE RELATED TO THE ELECTRICAL/GAS ENGINE AND CANNOT BE FIXED. I HAVE DRIVEN THE CAR FOR 11 MONTHS AND THEY STILL HAVEN'T REPLACED THE VEHICLE WITH A SAFER VE...

Nov 3, 2018 Unknown Or Other

CAR PULLS TO THE RIGHT AND IS WOBBLY WHILE IN MOTION, ESPECIALLY MORE UNSTABLE IN WET CONDITIONS AND MINI COOPER SAYS IT IS AN UNEVEN TORQUE ISSUE RELATED TO THE ELECTRICAL/GAS ENGINE AND CANNOT BE FIXED. I HAVE DRIVEN THE CAR FOR 11 MONTHS AND THEY STILL HAVEN'T REPLACED THE VEHICLE WITH A SAFER VE...