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Active Recalls (2)

18V557000 Aug 23, 2018 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

BMW of North America, LLC (BMW) is recalling certain 2017-2019 MINI Cooper Countryman vehicles. These vehicles may be missing a crash protection plate near the high pressure fuel pump, which may resu...

18V465000 Jul 11, 2018 ENGINE AND ENGINE COOLING:ENGINE

BMW of North America, LLC (BMW) is recalling certain 2018 BMW 540d xDrive vehicles. The crankshaft sensor may be equipped with incorrect firmware, preventing the sensor from properly processing input...

Complaints

Showing 20 of 30
Dec 27, 2025 Engine

75000 miles, the clip on the cam shaft has failed and I need a new engine for the car not to stall at traffic lights. Regular maintenance. Service center confirmed. There is an engine light and now the vehicle is unsafe and unusable with low miles!

Dec 27, 2025 Engine

75000 miles, the clip on the cam shaft has failed and I need a new engine for the car not to stall at traffic lights. Regular maintenance. Service center confirmed. There is an engine light and now the vehicle is unsafe and unusable with low miles!

Oct 26, 2025 Air Bags Crash

I was stopped at a red light behind a line of cars. A toyota tundra going 45-60 mph rear ended me. This sent me into the car ahead of me and sandwiched me in between the two. It destroyed the front and back of my vehicle. The tundra's airbags went of, mine did not. Despite me taking most of the dama...

Oct 26, 2025 Air Bags Crash

I was stopped at a red light behind a line of cars. A toyota tundra going 45-60 mph rear ended me. This sent me into the car ahead of me and sandwiched me in between the two. It destroyed the front and back of my vehicle. The tundra's airbags went of, mine did not. Despite me taking most of the dama...

Feb 25, 2024 Power Train

This car is a PHEV. I experienced a drivetrain malfunction warning noted on instrument display. Vehicle states it can continue to be driven “moderately” with reduced drivetrain output. This is similar to an incident recently in which the instrument cluster stopped working following a drivetra...

Feb 25, 2024 Engine

This car is a PHEV. I experienced a drivetrain malfunction warning noted on instrument display. Vehicle states it can continue to be driven “moderately” with reduced drivetrain output. This is similar to an incident recently in which the instrument cluster stopped working following a drivetra...

Feb 25, 2024 Electrical System

This car is a PHEV. I experienced a drivetrain malfunction warning noted on instrument display. Vehicle states it can continue to be driven “moderately” with reduced drivetrain output. This is similar to an incident recently in which the instrument cluster stopped working following a drivetra...

Feb 25, 2024 Power Train

This car is a PHEV. I experienced a drivetrain malfunction warning noted on instrument display. Vehicle states it can continue to be driven “moderately” with reduced drivetrain output. This is similar to an incident recently in which the instrument cluster stopped working following a drivetra...

Feb 25, 2024 Engine

This car is a PHEV. I experienced a drivetrain malfunction warning noted on instrument display. Vehicle states it can continue to be driven “moderately” with reduced drivetrain output. This is similar to an incident recently in which the instrument cluster stopped working following a drivetra...

Feb 25, 2024 Electrical System

This car is a PHEV. I experienced a drivetrain malfunction warning noted on instrument display. Vehicle states it can continue to be driven “moderately” with reduced drivetrain output. This is similar to an incident recently in which the instrument cluster stopped working following a drivetra...

Jun 16, 2023 Engine

Water pump broke; car overheated and belt needs to be replaced.

Jun 16, 2023 Engine

Water pump broke; car overheated and belt needs to be replaced.

Oct 26, 2022 Air Bags

In July 2022, I kept getting a warning that the passenger restraint system is malfunctioning whenever somebody sits on the passenger seat. I brought my car to Mini of Austin and they had the system being reset but the warning came up again a few days later when somebody sat on my passenger seat. In ...

Oct 26, 2022 Air Bags

In July 2022, I kept getting a warning that the passenger restraint system is malfunctioning whenever somebody sits on the passenger seat. I brought my car to Mini of Austin and they had the system being reset but the warning came up again a few days later when somebody sat on my passenger seat. In ...

Oct 26, 2022 Air Bags

In July 2022, I kept getting a warning that the passenger restraint system is malfunctioning whenever somebody sits on the passenger seat. I brought my car to Mini of Austin and they had the system being reset but the warning came up again a few days later when somebody sat on my passenger seat. In ...

Oct 26, 2022 Air Bags

In July 2022, I kept getting a warning that the passenger restraint system is malfunctioning whenever somebody sits on the passenger seat. I brought my car to Mini of Austin and they had the system being reset but the warning came up again a few days later when somebody sat on my passenger seat. In ...

Oct 13, 2022 Fuel/propulsion System

Vehicle stalled 10/01/2022. Towed home and it started. Stalled again 10/07/2022 and had it towed to third party mechanic. Could not identify the problem. Took to another mechanic who is experienced in Mini Cooper BMW engines. Problem was condensation in the electric fuel pump control module cau...

Oct 13, 2022 Fuel/propulsion System

Vehicle stalled 10/01/2022. Towed home and it started. Stalled again 10/07/2022 and had it towed to third party mechanic. Could not identify the problem. Took to another mechanic who is experienced in Mini Cooper BMW engines. Problem was condensation in the electric fuel pump control module cau...

Jul 22, 2022 Unknown Or Other

Phev Charging cord that came w vehicle from Grayson BMW dealership in Knoxville. Bought car used w 15339 miles during pandemic (site unseen via internet had shipped to Maryland). Cord that came w car is an official mini OEM charging cord (see attached pics- mini cord 61440003082- number etched on po...

Jul 22, 2022 Unknown Or Other

Phev Charging cord that came w vehicle from Grayson BMW dealership in Knoxville. Bought car used w 15339 miles during pandemic (site unseen via internet had shipped to Maryland). Cord that came w car is an official mini OEM charging cord (see attached pics- mini cord 61440003082- number etched on po...

Oct 18, 2020 Steering 17,000 mi

WHILE DRIVING MY COUNTRYMAN ON THE HIGHWAY AT ABOUT 50 MPH, I MY STEERING WHEEL SUDDENLY AND RANDOMLY JERKED TO THE RIGHT. THE JERK WAS SEVER ENOUGH TO CAUSE THE CAR TO SWERVE INTO THE NEXT LANE CUTTING OFF A CLOSE BY VEHICLE. I WAS ABLE TO MAINTAIN MY LINE, AND THE ISSUE OCCURRED AGAIN CAUSING MY C...

Oct 18, 2020 Unknown Or Other 17,000 mi

WHILE DRIVING MY COUNTRYMAN ON THE HIGHWAY AT ABOUT 50 MPH, I MY STEERING WHEEL SUDDENLY AND RANDOMLY JERKED TO THE RIGHT. THE JERK WAS SEVER ENOUGH TO CAUSE THE CAR TO SWERVE INTO THE NEXT LANE CUTTING OFF A CLOSE BY VEHICLE. I WAS ABLE TO MAINTAIN MY LINE, AND THE ISSUE OCCURRED AGAIN CAUSING MY C...

Oct 18, 2020 Steering 17,000 mi

WHILE DRIVING MY COUNTRYMAN ON THE HIGHWAY AT ABOUT 50 MPH, I MY STEERING WHEEL SUDDENLY AND RANDOMLY JERKED TO THE RIGHT. THE JERK WAS SEVER ENOUGH TO CAUSE THE CAR TO SWERVE INTO THE NEXT LANE CUTTING OFF A CLOSE BY VEHICLE. I WAS ABLE TO MAINTAIN MY LINE, AND THE ISSUE OCCURRED AGAIN CAUSING MY C...

Oct 18, 2020 Unknown Or Other 17,000 mi

WHILE DRIVING MY COUNTRYMAN ON THE HIGHWAY AT ABOUT 50 MPH, I MY STEERING WHEEL SUDDENLY AND RANDOMLY JERKED TO THE RIGHT. THE JERK WAS SEVER ENOUGH TO CAUSE THE CAR TO SWERVE INTO THE NEXT LANE CUTTING OFF A CLOSE BY VEHICLE. I WAS ABLE TO MAINTAIN MY LINE, AND THE ISSUE OCCURRED AGAIN CAUSING MY C...

Feb 5, 2020 Fuel/propulsion System 7,000 mi

A BACKSEAT SPILL CAUSED THE FUEL PUMP CONTROL MODULE TO COMPLETELY FAIL. WHILE DRIVING AT APPROXIMATELY 40 MPH ON A FRONTAGE ROAD, THE MINI JERKED STARTED SHAKING AND CAME TO A COMPLETE STOP. A "DRIVETRAIN MALFUNCTION" WARNING CAME UP. THE VEHICLE, ONCE STOPPED, BEGAN WORKING AGAIN WITH NO ELECTRIC ...

Feb 5, 2020 Fuel/propulsion System 7,000 mi

A BACKSEAT SPILL CAUSED THE FUEL PUMP CONTROL MODULE TO COMPLETELY FAIL. WHILE DRIVING AT APPROXIMATELY 40 MPH ON A FRONTAGE ROAD, THE MINI JERKED STARTED SHAKING AND CAME TO A COMPLETE STOP. A "DRIVETRAIN MALFUNCTION" WARNING CAME UP. THE VEHICLE, ONCE STOPPED, BEGAN WORKING AGAIN WITH NO ELECTRIC ...

Jun 28, 2019 Service Brakes

I PURCHASED MY CAR FOR SCHOOL AND TO COMMUTE TO WORK FROM NEW JERSEY TO CONNECTICUT AND SINCE THE DAY I PURCHASED MY CAR, I HAD NOT ONCE FELT SAFE IN MY OWN CAR. I TOWED MY CAR IN 3 TIMES (9/15/18, 4/8/19, AND 6/10/19) BECAUSE MY STEERING WHEEL WOULD LOCK UP AND FREEZE. IT WAS LIKE DRIVING A VEHICLE...

Jun 28, 2019 Steering

I PURCHASED MY CAR FOR SCHOOL AND TO COMMUTE TO WORK FROM NEW JERSEY TO CONNECTICUT AND SINCE THE DAY I PURCHASED MY CAR, I HAD NOT ONCE FELT SAFE IN MY OWN CAR. I TOWED MY CAR IN 3 TIMES (9/15/18, 4/8/19, AND 6/10/19) BECAUSE MY STEERING WHEEL WOULD LOCK UP AND FREEZE. IT WAS LIKE DRIVING A VEHICLE...

Jun 28, 2019 Service Brakes

I PURCHASED MY CAR FOR SCHOOL AND TO COMMUTE TO WORK FROM NEW JERSEY TO CONNECTICUT AND SINCE THE DAY I PURCHASED MY CAR, I HAD NOT ONCE FELT SAFE IN MY OWN CAR. I TOWED MY CAR IN 3 TIMES (9/15/18, 4/8/19, AND 6/10/19) BECAUSE MY STEERING WHEEL WOULD LOCK UP AND FREEZE. IT WAS LIKE DRIVING A VEHICLE...

Jun 28, 2019 Steering

I PURCHASED MY CAR FOR SCHOOL AND TO COMMUTE TO WORK FROM NEW JERSEY TO CONNECTICUT AND SINCE THE DAY I PURCHASED MY CAR, I HAD NOT ONCE FELT SAFE IN MY OWN CAR. I TOWED MY CAR IN 3 TIMES (9/15/18, 4/8/19, AND 6/10/19) BECAUSE MY STEERING WHEEL WOULD LOCK UP AND FREEZE. IT WAS LIKE DRIVING A VEHICLE...