High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
The center display and driver display shut off while car was in motion. There was no speed indication or any information about the car available to drive safely. The computer system is occasionally slow to load. There are no indications prior to the problem happening. It has happened twice while driving. The car has less than 6,000 miles. I have reported this problem to a dealer. There have been additional problems to the software systems, and the dealer service department did a complete software reload/reflash of the system. This problem has occured after the service.
The center display and driver display shut off while car was in motion. There was no speed indication or any information about the car available to drive safely. The computer system is occasionally slow to load. There are no indications prior to the problem happening. It has happened twice while driving. The car has less than 6,000 miles. I have reported this problem to a dealer. There have been additional problems to the software systems, and the dealer service department did a complete software reload/reflash of the system. This problem has occured after the service.
The center display and driver display shut off while car was in motion. There was no speed indication or any information about the car available to drive safely. The computer system is occasionally slow to load. There are no indications prior to the problem happening. It has happened twice while driving. The car has less than 6,000 miles. I have reported this problem to a dealer. There have been additional problems to the software systems, and the dealer service department did a complete software reload/reflash of the system. This problem has occured after the service.
The center display and driver display shut off while car was in motion. There was no speed indication or any information about the car available to drive safely. The computer system is occasionally slow to load. There are no indications prior to the problem happening. It has happened twice while driving. The car has less than 6,000 miles. I have reported this problem to a dealer. There have been additional problems to the software systems, and the dealer service department did a complete software reload/reflash of the system. This problem has occured after the service.
Aug 8, 2025, I was stopped in a parking lot, I decided to roll forward, when I took my foot off the break, the car jumped 5-6 ft forward. I immediately slamed on the break to stop it from moving. The car hit with a low speed impact a pole like thing with concrete around it. The speed didn't even register on the speedometer. My car shows no damage, I have photos. However, my car immediately flashed the Yellow warning "Restraint system." along with RED highlighting both the seatbelts and airbags. I called Mini USA as instructed. Mini USA said "That warning should go away a few hours after calling. If you see no damage then it should be fine. If not, call the dealership." It did not go away. I called Schomp Mini the dealership, [XXX] who used to be the general manager said: "Call the insurance company, this sounds like it's not a mechanical defect since it is an outside event." I called Geico. Geico said "If there is no damage on the bumper, then we consider it a manufacturing fault, and the dealer has to pay for it." I then later called Mini USA again, I was transferred to a head technician, who said "Oh, yeah, That warning isn't telling you that the restraint system is broken, it's telling you the forward sensor is. There is no protective barrier between the sensor and the bumper, so it can easily get broken without any damage to the outside of the car. It would be a manufacturing issue. Call the Service Manager at the Dealer to take care of it." The Service Manager, he said "The computer will flag every event if you did a hard stop with the break and it won't necessarily tell when the sensor is broken." So I said "So then if someone hit my car in a parking lot I wouldn't know?" he said "yes." There are thousands of reports of lurching with 2025s. This is clearly a manufacturing defect. I might be stuck with a bill nobody will pay. This is frightening me. Apparently you can even KICK the sensor on any mini and break it without anyone knowing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I
Aug 8, 2025, I was stopped in a parking lot, I decided to roll forward, when I took my foot off the break, the car jumped 5-6 ft forward. I immediately slamed on the break to stop it from moving. The car hit with a low speed impact a pole like thing with concrete around it. The speed didn't even register on the speedometer. My car shows no damage, I have photos. However, my car immediately flashed the Yellow warning "Restraint system." along with RED highlighting both the seatbelts and airbags. I called Mini USA as instructed. Mini USA said "That warning should go away a few hours after calling. If you see no damage then it should be fine. If not, call the dealership." It did not go away. I called Schomp Mini the dealership, [XXX] who used to be the general manager said: "Call the insurance company, this sounds like it's not a mechanical defect since it is an outside event." I called Geico. Geico said "If there is no damage on the bumper, then we consider it a manufacturing fault, and the dealer has to pay for it." I then later called Mini USA again, I was transferred to a head technician, who said "Oh, yeah, That warning isn't telling you that the restraint system is broken, it's telling you the forward sensor is. There is no protective barrier between the sensor and the bumper, so it can easily get broken without any damage to the outside of the car. It would be a manufacturing issue. Call the Service Manager at the Dealer to take care of it." The Service Manager, he said "The computer will flag every event if you did a hard stop with the break and it won't necessarily tell when the sensor is broken." So I said "So then if someone hit my car in a parking lot I wouldn't know?" he said "yes." There are thousands of reports of lurching with 2025s. This is clearly a manufacturing defect. I might be stuck with a bill nobody will pay. This is frightening me. Apparently you can even KICK the sensor on any mini and break it without anyone knowing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I
Daily numerous warning alerts that the “Reduced Driver Assisantce - Forward Collision Mitigation, Lane Departure Warning, Blind Spot Warning, Parking Collision Warning and many more would constantly flash. 2 weeks in the shop and a camera was replaced. The warnings still continue. Feel very unsafe with all the failures.
Daily numerous warning alerts that the “Reduced Driver Assisantce - Forward Collision Mitigation, Lane Departure Warning, Blind Spot Warning, Parking Collision Warning and many more would constantly flash. 2 weeks in the shop and a camera was replaced. The warnings still continue. Feel very unsafe with all the failures.
Daily numerous warning alerts that the “Reduced Driver Assisantce - Forward Collision Mitigation, Lane Departure Warning, Blind Spot Warning, Parking Collision Warning and many more would constantly flash. 2 weeks in the shop and a camera was replaced. The warnings still continue. Feel very unsafe with all the failures.
Daily numerous warning alerts that the “Reduced Driver Assisantce - Forward Collision Mitigation, Lane Departure Warning, Blind Spot Warning, Parking Collision Warning and many more would constantly flash. 2 weeks in the shop and a camera was replaced. The warnings still continue. Feel very unsafe with all the failures.
When making a right turn, and turning speed, our new cars braking system activated, locked the brakes, and steering wheel, causing the vehicle to slide into oncoming traffic. The cars safety system overrode the driver, now allowing me to maneuver away from on coming traffic until the vehicle came to a complete stop. I believe the reason it did this, is the cars safety system thought it was about to be in a head on collision being fed wrong AI to the cars computers and cameras. The vehicle had less than 300 miles at the time of the incident.
When making a right turn, and turning speed, our new cars braking system activated, locked the brakes, and steering wheel, causing the vehicle to slide into oncoming traffic. The cars safety system overrode the driver, now allowing me to maneuver away from on coming traffic until the vehicle came to a complete stop. I believe the reason it did this, is the cars safety system thought it was about to be in a head on collision being fed wrong AI to the cars computers and cameras. The vehicle had less than 300 miles at the time of the incident.