High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
On 05AUG25, my wife was involved in a frontal collision while driving our 2018 Mitsubishi Outlander Sport. The vehicle struck another vehicle at an estimated speed of over 30 mph, resulting in significant damage to the front passenger side, including deformation of the hood and front quarter panel. Despite the severity of the impact, no airbags deployed. My wife was properly restrained and sustained visible bruising across her torso. She is currently in her second trimester of pregnancy. The seatbelt force alone presented a serious safety risk to her and our unborn child. There were no airbag system warning lights prior to the collision, and the SRS appeared to be functioning normally. The failure of the airbags to deploy under these conditions indicates a potential defect in the supplemental restraint system. This appears to be a dangerous failure of the airbag system. We are requesting a formal investigation into the SRS components and crash sensor functionality of this vehicle model.
This is a follow-up and correction to a complaint previously submitted for VIN [XXX] regarding airbag non-deployment during a passenger-side T-bone collision on [XXX]. A [XXX] child was properly restrained in a rear-facing car seat in the rear passenger-side seat. The vehicle was struck directly on the passenger side at an estimated 30 mph. The front passenger door was deformed to the point it can no longer be opened. Despite this significant side impact and the presence of an occupied child seat in the rear, no side curtain airbags deployed—including those designed to protect rear outboard passengers. This vehicle is equipped with side curtain airbags as standard equipment. We believe this may constitute a failure of the Supplemental Restraint System (SRS) to perform as intended under FMVSS 214 and 226. We request that this report be associated with the prior complaint and considered in any manufacturer or regulatory investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On 05AUG25, my wife was involved in a frontal collision while driving our 2018 Mitsubishi Outlander Sport. The vehicle struck another vehicle at an estimated speed of over 30 mph, resulting in significant damage to the front passenger side, including deformation of the hood and front quarter panel. Despite the severity of the impact, no airbags deployed. My wife was properly restrained and sustained visible bruising across her torso. She is currently in her second trimester of pregnancy. The seatbelt force alone presented a serious safety risk to her and our unborn child. There were no airbag system warning lights prior to the collision, and the SRS appeared to be functioning normally. The failure of the airbags to deploy under these conditions indicates a potential defect in the supplemental restraint system. This appears to be a dangerous failure of the airbag system. We are requesting a formal investigation into the SRS components and crash sensor functionality of this vehicle model.
This is a follow-up and correction to a complaint previously submitted for VIN [XXX] regarding airbag non-deployment during a passenger-side T-bone collision on [XXX]. A [XXX] child was properly restrained in a rear-facing car seat in the rear passenger-side seat. The vehicle was struck directly on the passenger side at an estimated 30 mph. The front passenger door was deformed to the point it can no longer be opened. Despite this significant side impact and the presence of an occupied child seat in the rear, no side curtain airbags deployed—including those designed to protect rear outboard passengers. This vehicle is equipped with side curtain airbags as standard equipment. We believe this may constitute a failure of the Supplemental Restraint System (SRS) to perform as intended under FMVSS 214 and 226. We request that this report be associated with the prior complaint and considered in any manufacturer or regulatory investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Mitsubishi Outlander Sport. The contact stated that upon starting the vehicle, the air bag light warning light was illuminated. The contact stated that the vehicle was taken to a local dealer to be diagnosed. The contact was informed that the air bag sensor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.
The contact owns a 2018 Mitsubishi Outlander Sport. The contact stated that upon starting the vehicle, the air bag light warning light was illuminated. The contact stated that the vehicle was taken to a local dealer to be diagnosed. The contact was informed that the air bag sensor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.
The contact owns a 2018 Mitsubishi Outlander Sport. The contact stated that the message "Air Bag System Service Required" was displayed. Additionally, the message "Window Washer Fluid Low" was displayed while there was sufficient washer fluid in the reservoir. The contact related the failure to NHTSA Campaign Number: 18V621000 (Forward Collision Avoidance, Electronic Stability Control (ESC), Service Brakes, Hydraulic, Electrical System). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 62,366.
The contact owns a 2018 Mitsubishi Outlander Sport. The contact stated that the message "Air Bag System Service Required" was displayed. Additionally, the message "Window Washer Fluid Low" was displayed while there was sufficient washer fluid in the reservoir. The contact related the failure to NHTSA Campaign Number: 18V621000 (Forward Collision Avoidance, Electronic Stability Control (ESC), Service Brakes, Hydraulic, Electrical System). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 62,366.
THE VEHICLE WAS TRAVELING AT APPROXIMATELY 63 MPH ON A RURAL BLACKTOP, WHEN A WHITE TAIL DEER RAN INTO THE SIDE OF THE VEHICLE WHERE THE DRIVERS SIDE FRONT AND REAR DOOR MEET. THE COLLISION CAUSED BOTH DOOR WINDOWS TO SHATTER, AND THE DOORS ARE DENTED SO BAD THEY CANNOT BE OPENED. THE SIDE AIRBAGS ON THE VEHICLE DID NOT DEPLOY EVEN AFTER TAKING A DIRECT HIT FROM THE DEER.
THE VEHICLE WAS TRAVELING AT APPROXIMATELY 63 MPH ON A RURAL BLACKTOP, WHEN A WHITE TAIL DEER RAN INTO THE SIDE OF THE VEHICLE WHERE THE DRIVERS SIDE FRONT AND REAR DOOR MEET. THE COLLISION CAUSED BOTH DOOR WINDOWS TO SHATTER, AND THE DOORS ARE DENTED SO BAD THEY CANNOT BE OPENED. THE SIDE AIRBAGS ON THE VEHICLE DID NOT DEPLOY EVEN AFTER TAKING A DIRECT HIT FROM THE DEER.