16
Complaints
12
Crashes
2
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints

Showing 16 of 16
Jun 24, 2019 Crash 340,000 mi

TL* THE CONTACT OWNED A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED WHILE ATTEMPTING TO AVOID COLLIDING WITH A DEER. DURING THE CRASH, THE VEHICLE HAD ROLLED OVER AND THE DRIVER WAS KNOCKED UNCONSCIOUS. THE DRIVER SUSTAINED HEAD AND NECK INJURIES, A FRACTURED LEFT SHOULDER AND AN INJURED TORSO AND WAS TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 340,000. *DT *TR *BF CONSUMER STATES THAT AIRBAGS FAILED TO DEPLOY DURING THE COLLISION. CONSUMER SAYS THAT MANUFACTURER WAS AWARE AIRBAG FAILURE SINCE 2004, BUT FAILED TO INFORM CONSUMERS. *DL

Jun 24, 2019 Crash 340,000 mi

TL* THE CONTACT OWNED A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED WHILE ATTEMPTING TO AVOID COLLIDING WITH A DEER. DURING THE CRASH, THE VEHICLE HAD ROLLED OVER AND THE DRIVER WAS KNOCKED UNCONSCIOUS. THE DRIVER SUSTAINED HEAD AND NECK INJURIES, A FRACTURED LEFT SHOULDER AND AN INJURED TORSO AND WAS TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 340,000. *DT *TR *BF CONSUMER STATES THAT AIRBAGS FAILED TO DEPLOY DURING THE COLLISION. CONSUMER SAYS THAT MANUFACTURER WAS AWARE AIRBAG FAILURE SINCE 2004, BUT FAILED TO INFORM CONSUMERS. *DL

Jun 12, 2018 Crash 60,000 mi

AIR BAGS DID NOT DELPOY DURING CRASH. THE VEHICLE WAS TOTATLED AND I NO LONGER OWN THE VEHICLE. *JS

Jun 12, 2018 Crash 60,000 mi

AIR BAGS DID NOT DELPOY DURING CRASH. THE VEHICLE WAS TOTATLED AND I NO LONGER OWN THE VEHICLE. *JS

Jan 16, 2018 Crash 160,000 mi

TL* THE CONTACT OWNED A 2003 MITSUBISHI OUTLANDER. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS INTERMITTENTLY ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A WHILE, AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. IN ADDITION, THE CONTACT CRASHED INTO ANOTHER VEHICLE WHILE DRIVING 30 MPH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Jan 16, 2018 Crash 160,000 mi

TL* THE CONTACT OWNED A 2003 MITSUBISHI OUTLANDER. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS INTERMITTENTLY ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A WHILE, AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. IN ADDITION, THE CONTACT CRASHED INTO ANOTHER VEHICLE WHILE DRIVING 30 MPH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Feb 27, 2009 Fire 82,000 mi

TL*THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS, THE REAR BRAKE LIGHTS ACTIVATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE FAILURE OCCURRED SPONTANEOUSLY WHENEVER THE VEHICLE WAS IN OPERATION. IN ADDITION, THE SRS WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE FAILURE WAS RELATED TO THE ELECTRICAL SYSTEM. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 03V194000 (ELECTRICAL SYSTEM;WIRING,INTERIOR/UNDER DASH); HOWEVER, THE RECALL REMEDY DID NOT CORRECT THE FAILURE. ON A SEPARATE OCCASION, THE INSTRUMENT CLUSTER FAILED AND THE CONTACT NOTICED A BURNING SMELL INSIDE THE PASSENGER COMPARTMENT. ALSO, THE ACCELERATOR PEDAL WOULD BECOME STUCK WITHOUT WARNING WHEN IT WAS DEPRESSED AND THE FRONT DRIVER'S SIDE SEAT BELT RETRACTOR WAS INOPERATIVE. THE WEBBING FAILED TO EXTRACT. THE FAILURE MILEAGE WAS 82,000 AND CURRENT MILEAGE WAS 99,000.

Feb 27, 2009 Fire 82,000 mi

TL*THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS, THE REAR BRAKE LIGHTS ACTIVATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE FAILURE OCCURRED SPONTANEOUSLY WHENEVER THE VEHICLE WAS IN OPERATION. IN ADDITION, THE SRS WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE FAILURE WAS RELATED TO THE ELECTRICAL SYSTEM. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 03V194000 (ELECTRICAL SYSTEM;WIRING,INTERIOR/UNDER DASH); HOWEVER, THE RECALL REMEDY DID NOT CORRECT THE FAILURE. ON A SEPARATE OCCASION, THE INSTRUMENT CLUSTER FAILED AND THE CONTACT NOTICED A BURNING SMELL INSIDE THE PASSENGER COMPARTMENT. ALSO, THE ACCELERATOR PEDAL WOULD BECOME STUCK WITHOUT WARNING WHEN IT WAS DEPRESSED AND THE FRONT DRIVER'S SIDE SEAT BELT RETRACTOR WAS INOPERATIVE. THE WEBBING FAILED TO EXTRACT. THE FAILURE MILEAGE WAS 82,000 AND CURRENT MILEAGE WAS 99,000.

May 12, 2006 Crash

ON THE MORNING OF MAY 2, WHILE IT WAS RAINING A CAR THAT WAS TWO CARS IN FRONT OF MY WIFE DECIDED TO MAKE A LEFT TURN ON THE HIGHWAY WITHOUT ANY ADVANCED NOTICE; MY WIFE ENDS UP RUNNING INTO THE CAR IN FRONT OF HER AND SERIOUSLY DAMAGING THE FRONT OF THE CAR. THE AIRBAGS, HOWEVER DID NOT DEPLOY. MY WIFE SUFFERED A CONTUSION ON HER HEAD. MY 17 MONTH OLD DAUGHTER WAS ALSO IN THE CAR BUT WAS NOT SERIOUSLY HURT. MY INSURANCE COMPANY ESTIMATES THAT THE REPAIRS WILL COST $8000 AND THE SENSORS FOR THE AIRBAGS WAS ONE OF THE PARTS THAT NEEDED TO BE REPAIRED. THE SENSOR IS CURRENTLY BEING REPLACED. *JB

May 12, 2006 Crash

ON THE MORNING OF MAY 2, WHILE IT WAS RAINING A CAR THAT WAS TWO CARS IN FRONT OF MY WIFE DECIDED TO MAKE A LEFT TURN ON THE HIGHWAY WITHOUT ANY ADVANCED NOTICE; MY WIFE ENDS UP RUNNING INTO THE CAR IN FRONT OF HER AND SERIOUSLY DAMAGING THE FRONT OF THE CAR. THE AIRBAGS, HOWEVER DID NOT DEPLOY. MY WIFE SUFFERED A CONTUSION ON HER HEAD. MY 17 MONTH OLD DAUGHTER WAS ALSO IN THE CAR BUT WAS NOT SERIOUSLY HURT. MY INSURANCE COMPANY ESTIMATES THAT THE REPAIRS WILL COST $8000 AND THE SENSORS FOR THE AIRBAGS WAS ONE OF THE PARTS THAT NEEDED TO BE REPAIRED. THE SENSOR IS CURRENTLY BEING REPLACED. *JB

Oct 31, 2005 Crash

DT: THE CONTACT'S VEHICLE WAS INVOLVED IN A THREE CAR COLLISION. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS TOWED TO THE MECHANIC, AND HE DETERMINED THAT THE WIRE FOR THE SENSOR WAS TORN. THIS SHOULD HAVE MADE THE AIRBAGS DEPLOY. A POLICE REPORT TAKEN AT THE SCENE.*AK

Oct 31, 2005 Crash

DT: THE CONTACT'S VEHICLE WAS INVOLVED IN A THREE CAR COLLISION. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS TOWED TO THE MECHANIC, AND HE DETERMINED THAT THE WIRE FOR THE SENSOR WAS TORN. THIS SHOULD HAVE MADE THE AIRBAGS DEPLOY. A POLICE REPORT TAKEN AT THE SCENE.*AK

Apr 9, 2004 Crash

CONSUMER'S VEHICLE STOPPED AT A TRAFFIC LIGHT AND WAS REAR ENDED BY ANOTHER VEHICLE, CAUSING CONSUMER'S VEHICLE TO REAR END ANOTHER VEHICLE. UPON IMPACT, BOTH FRONT AIR BAGS DID DEPLOY. CONSUMERS HEAD HIT THE STEERING WHEEL. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP. *AK

Apr 9, 2004 Crash

CONSUMER'S VEHICLE STOPPED AT A TRAFFIC LIGHT AND WAS REAR ENDED BY ANOTHER VEHICLE, CAUSING CONSUMER'S VEHICLE TO REAR END ANOTHER VEHICLE. UPON IMPACT, BOTH FRONT AIR BAGS DID DEPLOY. CONSUMERS HEAD HIT THE STEERING WHEEL. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP. *AK

Jan 21, 2004 21,000 mi

CONSUMER CANNOT UNLOCK THE FRONT AND REAR DOORS FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. WATER WENT UNDER FLOOR AND CORRODED THE ELECTRICAL SYSTEM. THIS PROBLEM WAS SIMILAR TO NHTSA RECALL 03V194000: ON CERTAIN SPORT UTILITY VEHICLES, WATER COULD ENTER THE FRONT FLOORBOARD AREA FROM OPENINGS IN THE SIDE SILL OR UPPER DASH AREA. THIS WATER COULD COLLECT UNDER THE SEAT AND CAUSE ELECTRICAL CORROSION TO OCCUR IN THE HARNESS CONNECTORS THAT CONTAIN THE WIRING FOR THE SEAT BELT RETACTOR, SIDE AIR BAG IMPACT SENSOR, AND STOP LAMPS. *AK

Jan 21, 2004 21,000 mi

CONSUMER CANNOT UNLOCK THE FRONT AND REAR DOORS FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. WATER WENT UNDER FLOOR AND CORRODED THE ELECTRICAL SYSTEM. THIS PROBLEM WAS SIMILAR TO NHTSA RECALL 03V194000: ON CERTAIN SPORT UTILITY VEHICLES, WATER COULD ENTER THE FRONT FLOORBOARD AREA FROM OPENINGS IN THE SIDE SILL OR UPPER DASH AREA. THIS WATER COULD COLLECT UNDER THE SEAT AND CAUSE ELECTRICAL CORROSION TO OCCUR IN THE HARNESS CONNECTORS THAT CONTAIN THE WIRING FOR THE SEAT BELT RETACTOR, SIDE AIR BAG IMPACT SENSOR, AND STOP LAMPS. *AK