10
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Suspension Complaints

Showing 10 of 10
Oct 24, 2019 140,000 mi

TL* THE CONTACT OWNS A 2006 MITSUBISHI OUTLANDER. WHILE DRIVING 65 MPH, THE DRIVER'S SIDE CONTROL ARM SNAPPED IN HALF WITHOUT WARNING. THE CONTROL ARM COLLAPSED ON BOTH FRONT TIRES, WHICH CAUSED THE VEHICLE TO IMMEDIATELY HALT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD BE COVERED IF IT WERE STILL UNDER WARRANTY. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 16V458000(SUSPENSION) AND ASSOCIATED IT WITH THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

Oct 24, 2019 140,000 mi

TL* THE CONTACT OWNS A 2006 MITSUBISHI OUTLANDER. WHILE DRIVING 65 MPH, THE DRIVER'S SIDE CONTROL ARM SNAPPED IN HALF WITHOUT WARNING. THE CONTROL ARM COLLAPSED ON BOTH FRONT TIRES, WHICH CAUSED THE VEHICLE TO IMMEDIATELY HALT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD BE COVERED IF IT WERE STILL UNDER WARRANTY. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 16V458000(SUSPENSION) AND ASSOCIATED IT WITH THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

Feb 6, 2018 83,000 mi

TL* THE CONTACT OWNS A 2006 MITSUBISHI OUTLANDER. WHILE DRIVING 25 MPH, THE FRONT CROSS MEMBER FAILED AND DAMAGED THE EXHAUST SYSTEM, THE LOWER CONTROL ASSEMBLY, THE STEERING ASSEMBLY, THE FRONT AXLE, THE STABILITY CONTROL, AND THE SHAFT ASSEMBLY. THE VEHICLE WAS TOWED TO PERUZZI MITSUBISHI (130 LINCOLN HIGHWAY, FAIRLESS HILLS, PENNSYLVANIA 19030, PHONE (888) 481-7599). THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION) AND THE DAMAGED PARTS WERE REPLACED. THE DEALER CHARGED THE CONTACT TO REPLACE THE ADDITIONAL PARTS. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

Feb 6, 2018 83,000 mi

TL* THE CONTACT OWNS A 2006 MITSUBISHI OUTLANDER. WHILE DRIVING 25 MPH, THE FRONT CROSS MEMBER FAILED AND DAMAGED THE EXHAUST SYSTEM, THE LOWER CONTROL ASSEMBLY, THE STEERING ASSEMBLY, THE FRONT AXLE, THE STABILITY CONTROL, AND THE SHAFT ASSEMBLY. THE VEHICLE WAS TOWED TO PERUZZI MITSUBISHI (130 LINCOLN HIGHWAY, FAIRLESS HILLS, PENNSYLVANIA 19030, PHONE (888) 481-7599). THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION) AND THE DAMAGED PARTS WERE REPLACED. THE DEALER CHARGED THE CONTACT TO REPLACE THE ADDITIONAL PARTS. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

Nov 29, 2016

TL* THE CONTACT OWNS A 2006 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 29, 2016

TL* THE CONTACT OWNS A 2006 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 29, 2016

TL* THE CONTACT OWNS A 2006 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Aug 29, 2016

TL* THE CONTACT OWNS A 2006 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Aug 23, 2016 Crash 134,000 mi

TL* THE CONTACT OWNED A 2006 MITSUBISHI OUTLANDER. WHILE DRIVING 50-60 MPH, THE VEHICLE SWERVED UNCONTROLLABLY WITHOUT WARNING. THE CONTACT WAS CONCERNED THAT THE FRONT SUSPENSION EXPERIENCED A FAILURE. THE CONTACT STATED THAT THE VEHICLE CROSSED THREE ONCOMING LANES AND CRASHED INTO A CEMENT BARRIER. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES TO THE LOWER BACK THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE.

Aug 23, 2016 Crash 134,000 mi

TL* THE CONTACT OWNED A 2006 MITSUBISHI OUTLANDER. WHILE DRIVING 50-60 MPH, THE VEHICLE SWERVED UNCONTROLLABLY WITHOUT WARNING. THE CONTACT WAS CONCERNED THAT THE FRONT SUSPENSION EXPERIENCED A FAILURE. THE CONTACT STATED THAT THE VEHICLE CROSSED THREE ONCOMING LANES AND CRASHED INTO A CEMENT BARRIER. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES TO THE LOWER BACK THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE.