This Problem Across All Years
ON 10/15/02 WHILE DRIVING MY RV TO A CAMPGROUND, I DETECTED A VERY STRONG ODOR OF ANTIFREEZE INSIDE THE RV AND NOTICED WETNESS ON THE CARPET NEAR THE FIRE WALL. IT RENDERED THE DEFROSTING OF THE FRONT WINDSHIELD NIL AND COULDN'T HARDLY SEE OUTSIDE AND DAMAGE THE SIDE COMPARTMENT OF THE R.V. THE UNIT WAS UNDER WARRANTY AND MONACO REPLACED THE DAMAGED HEATER CORE ON 12/23/02. ON 1/20/08 ON A TRIP TO ORLANDO THE SAME PROBLEM OCCURRED AGAIN. I ALMOST PASSED OUT AT THE WHEEL BECAUSE OF THE STRONG ODOR OF ANTIFREEZE LEAKING AGAIN INSIDE THE COACH. SAME PROBLEM: SPITED HEATER CORE. THE PLUMBING OF HEATER IS INCORRECT AND MONACO REFUSE TO ACKNOWLEDGED THE PROBLEM. *TR
ON 10/15/02 WHILE DRIVING MY RV TO A CAMPGROUND, I DETECTED A VERY STRONG ODOR OF ANTIFREEZE INSIDE THE RV AND NOTICED WETNESS ON THE CARPET NEAR THE FIRE WALL. IT RENDERED THE DEFROSTING OF THE FRONT WINDSHIELD NIL AND COULDN'T HARDLY SEE OUTSIDE AND DAMAGE THE SIDE COMPARTMENT OF THE R.V. THE UNIT WAS UNDER WARRANTY AND MONACO REPLACED THE DAMAGED HEATER CORE ON 12/23/02. ON 1/20/08 ON A TRIP TO ORLANDO THE SAME PROBLEM OCCURRED AGAIN. I ALMOST PASSED OUT AT THE WHEEL BECAUSE OF THE STRONG ODOR OF ANTIFREEZE LEAKING AGAIN INSIDE THE COACH. SAME PROBLEM: SPITED HEATER CORE. THE PLUMBING OF HEATER IS INCORRECT AND MONACO REFUSE TO ACKNOWLEDGED THE PROBLEM. *TR
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON NORMAL ROAD CONDITIONS, THE RV'S WINDSHIELD CRACKED AND BECAME LOOSE. THE INCIDENT HAPPENED AFTER A YEAR OF OPERATION. THE WINDSHIELD WAS REPLACED AT A VEHICLE GLASS SHOP. THE DEALERSHIP DID NOT ASSUME ANY RESPONSIBILITY OVER THE WINDSHIELD FAILURE. THE CONSUMER STATED THE WINDSHIELD MOVED OVER AN INCH. UPDATED 09/20/06. *JB
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON NORMAL ROAD CONDITIONS, THE RV'S WINDSHIELD CRACKED AND BECAME LOOSE. THE INCIDENT HAPPENED AFTER A YEAR OF OPERATION. THE WINDSHIELD WAS REPLACED AT A VEHICLE GLASS SHOP. THE DEALERSHIP DID NOT ASSUME ANY RESPONSIBILITY OVER THE WINDSHIELD FAILURE. THE CONSUMER STATED THE WINDSHIELD MOVED OVER AN INCH. UPDATED 09/20/06. *JB
THIS 2000 MONACO, DIPLOMAT MOTOR HOME HAS BEEN INHALING EXHAUST, ROAD DIRTY ETC. MAINLY THROUGH THE REAR CAP AREA, SINCE THE UNIT WAS NEW. THE FIRST SIGN WAS AN OILY STAIN IN THE CEILING AREA MOSTLY AROUND CABINETS. FOR APPROXIMATELY FIVE MONTHS THE FACTORY TOLD ME THEY DID NOT KNOW WHAT THE PROBLEM WAS AND UNTIL I FORCED THE ISSUE IN THE FALL OF 2001, I DID NOT GET THE ANSWER. THE UNIT HAD NOT BEEN SEALED AT THE FACTORY. IT WAS SEALED IN 2001 THOUGH NEVER TESTED, THE PROBLEM CONTINUES AS OF TODAY! THE UNIT HAD AN ENVIRONMENTAL TEST IN OCTOBER 2001 WITH THE REPORT ISSUED JANUARY 2002 (ENCLOSED) AFTER MONTHS OF TRYING TO SEAL THE UNIT IT STILL LEAKS. IT HAS CAUSED SICKNESS AND ALSO POSSES A HEALTH AND SAFETY RISK AS THE FUMES ARE ALSO ENTERING THE DRIVERS COMPARTMENT. IT WAS INDICATED BY A SENIOR MANAGEMENT OFFICIAL THIS PROBLEM HAS BEEN ON GOING SINCE THE EARLY 1990'S. MONACO, THE MANUFACTURER HAS NOT DEMONSTRATED IT'S ABILITY TO BE ABLE TO FIX THE UNIT, HAS NOT OFFERED TO REPLACE IT AND WILL NOT DO A RECALL ON ALL THESE UNITS AS I HAVE REQUESTED OF THE CEO. *JB
THIS 2000 MONACO, DIPLOMAT MOTOR HOME HAS BEEN INHALING EXHAUST, ROAD DIRTY ETC. MAINLY THROUGH THE REAR CAP AREA, SINCE THE UNIT WAS NEW. THE FIRST SIGN WAS AN OILY STAIN IN THE CEILING AREA MOSTLY AROUND CABINETS. FOR APPROXIMATELY FIVE MONTHS THE FACTORY TOLD ME THEY DID NOT KNOW WHAT THE PROBLEM WAS AND UNTIL I FORCED THE ISSUE IN THE FALL OF 2001, I DID NOT GET THE ANSWER. THE UNIT HAD NOT BEEN SEALED AT THE FACTORY. IT WAS SEALED IN 2001 THOUGH NEVER TESTED, THE PROBLEM CONTINUES AS OF TODAY! THE UNIT HAD AN ENVIRONMENTAL TEST IN OCTOBER 2001 WITH THE REPORT ISSUED JANUARY 2002 (ENCLOSED) AFTER MONTHS OF TRYING TO SEAL THE UNIT IT STILL LEAKS. IT HAS CAUSED SICKNESS AND ALSO POSSES A HEALTH AND SAFETY RISK AS THE FUMES ARE ALSO ENTERING THE DRIVERS COMPARTMENT. IT WAS INDICATED BY A SENIOR MANAGEMENT OFFICIAL THIS PROBLEM HAS BEEN ON GOING SINCE THE EARLY 1990'S. MONACO, THE MANUFACTURER HAS NOT DEMONSTRATED IT'S ABILITY TO BE ABLE TO FIX THE UNIT, HAS NOT OFFERED TO REPLACE IT AND WILL NOT DO A RECALL ON ALL THESE UNITS AS I HAVE REQUESTED OF THE CEO. *JB
THE CONSUMER STATES THAT THE OPERATION OF ONE/BOTH REAR LEVELING JACK(S) WILL INTRODUCE A TORSIONAL OR TWISTING MOVEMENT OF THE COACH CHASSIS, WHICH OVER TIME WILL LOOSEN THE WINDSHIELD FROM THE FRAME AND CAUSE ONE EDGE/CORNER TO UNSEAT/PARTIALLY SEPARATE FROM THE MOLDING GASKET CREATING AN AIR GAP. (OTHER PROBLEMS WHICH ROOT FROM THE REAR LEVEL JACK(S) ARE: ELECTRICAL, THE BODY SHIFTING CAUSED THE DOORS TO BIND, 4 TIMES THE PLASTIC LATCH ON THE EXTERIOR CARGO COMPARTMENT DOORS HAVE BROKEN, ALSO CAUSING THE BATTERY INVERTER SYSTEM TO OVER CHARGE THE COACH BATTERY(S). THE MOTORHOME IS UNSAFE TO DRIVE. THE MANUFACTURER STATES THAT THIS OCCURS WHEN THE LEVELING SYSTEM IS BEING USED IMPROPERLY. THE CONSUMER WAS TOLD BY MONACO THAT SOME SERVICE DEPARTMENTS FAILED TO USE PROPER INSTALLATION TECHNIQUES/DID NOT ALLOW PROPER CURVING OF THE WINDSHIELD SEALANT BEFORE PLACING THE VEHICLE BACK INTO SERVICE. *SCC *TS
THE CONSUMER STATES THAT THE OPERATION OF ONE/BOTH REAR LEVELING JACK(S) WILL INTRODUCE A TORSIONAL OR TWISTING MOVEMENT OF THE COACH CHASSIS, WHICH OVER TIME WILL LOOSEN THE WINDSHIELD FROM THE FRAME AND CAUSE ONE EDGE/CORNER TO UNSEAT/PARTIALLY SEPARATE FROM THE MOLDING GASKET CREATING AN AIR GAP. (OTHER PROBLEMS WHICH ROOT FROM THE REAR LEVEL JACK(S) ARE: ELECTRICAL, THE BODY SHIFTING CAUSED THE DOORS TO BIND, 4 TIMES THE PLASTIC LATCH ON THE EXTERIOR CARGO COMPARTMENT DOORS HAVE BROKEN, ALSO CAUSING THE BATTERY INVERTER SYSTEM TO OVER CHARGE THE COACH BATTERY(S). THE MOTORHOME IS UNSAFE TO DRIVE. THE MANUFACTURER STATES THAT THIS OCCURS WHEN THE LEVELING SYSTEM IS BEING USED IMPROPERLY. THE CONSUMER WAS TOLD BY MONACO THAT SOME SERVICE DEPARTMENTS FAILED TO USE PROPER INSTALLATION TECHNIQUES/DID NOT ALLOW PROPER CURVING OF THE WINDSHIELD SEALANT BEFORE PLACING THE VEHICLE BACK INTO SERVICE. *SCC *TS
THE CONSUMER STATED THAT THE LUGGAGE DOOR OPENS WHILE TRAVELING AND THE ENTRY DOOR JAMS. ALSO, THE SEAL ON ENTRY DOOR CAME OFF. THE RUBBER MOLDING HOLDING THE WINDSHIELD POPPED AT UPPER CORNERS ON BOTH SIDES. THE DOOR, SEAL AND WINDSHIELD PROBLEM WAS CAUSED BY THE TWISTING OF THE FRAME. *YH
THE CONSUMER STATED THAT THE LUGGAGE DOOR OPENS WHILE TRAVELING AND THE ENTRY DOOR JAMS. ALSO, THE SEAL ON ENTRY DOOR CAME OFF. THE RUBBER MOLDING HOLDING THE WINDSHIELD POPPED AT UPPER CORNERS ON BOTH SIDES. THE DOOR, SEAL AND WINDSHIELD PROBLEM WAS CAUSED BY THE TWISTING OF THE FRAME. *YH
THE CONSUMER STATED THAT THE LUGGAGE DOOR OPENS WHILE TRAVELING AND THE ENTRY DOOR JAMS. ALSO, THE SEAL ON ENTRY DOOR CAME OFF. THE RUBBER MOLDING HOLDING THE WINDSHIELD POPPED AT UPPER CORNERS ON BOTH SIDES. THE DOOR, SEAL AND WINDSHIELD PROBLEM WAS CAUSED BY THE TWISTING OF THE FRAME. *YH
THE CONSUMER STATED THAT THE LUGGAGE DOOR OPENS WHILE TRAVELING AND THE ENTRY DOOR JAMS. ALSO, THE SEAL ON ENTRY DOOR CAME OFF. THE RUBBER MOLDING HOLDING THE WINDSHIELD POPPED AT UPPER CORNERS ON BOTH SIDES. THE DOOR, SEAL AND WINDSHIELD PROBLEM WAS CAUSED BY THE TWISTING OF THE FRAME. *YH
WHEN PARKED ON UNEVEN SURFACES, ENTERING OR EXITING DRIVEWAYS AND DRIVING ON ROUGH OR STEEP AND WINDING ROADS, THE BODY OF THE COACH TWISTS TO SUCH A DEGREE THAT THE WINDSHIELD IS ONLY A FRACTION OF AN INCH FROM POPPING OUT, AIR GAPS APPEAR BETWEEN THE FRAME AND THE GLASS.*YH CONSUMER STATES THEY HAVE FOUND EVIDENCE THAT THE STRUCTURAL DEFECT IN THIS COACH IS A PROBLEM IN MANY OTHERS, THE FACTORY IS AWARE OF THIS AND HAS DESIGNED A RETROFIT REPAIR IN AN ATTEMPT TO CORRECT THE PROBLEM. *SLC
WHEN PARKED ON UNEVEN SURFACES, ENTERING OR EXITING DRIVEWAYS AND DRIVING ON ROUGH OR STEEP AND WINDING ROADS, THE BODY OF THE COACH TWISTS TO SUCH A DEGREE THAT THE WINDSHIELD IS ONLY A FRACTION OF AN INCH FROM POPPING OUT, AIR GAPS APPEAR BETWEEN THE FRAME AND THE GLASS, ON STEEP OR WINDING ROADS, BAGGAGE DOORS HAVE UNLATCHED AND SWUNG OUT INTO ONCOMING TRAFFIC ON THREE OCCASSIONS.*YHCONSUMER STATES THAT THIS VEHICLE HAS A STRUCTURAL DEFECT AND THAT THE FACTORY IS AWARE OF THE PROBLEM, IN WHICH THEY HAVE REDESIGNED A RETROFIT REPAIR IN AN ATTEMPT TO CORRECT THE PROBLEM, 38 FOOT MONACO DIPLOMAT MOTORHOME. *SLC
WHEN PARKED ON UNEVEN SURFACES, ENTERING OR EXITING DRIVEWAYS AND DRIVING ON ROUGH OR STEEP AND WINDING ROADS, THE BODY OF THE COACH TWISTS TO SUCH A DEGREE THAT THE WINDSHIELD IS ONLY A FRACTION OF AN INCH FROM POPPING OUT, AIR GAPS APPEAR BETWEEN THE FRAME AND THE GLASS.*YH CONSUMER STATES THEY HAVE FOUND EVIDENCE THAT THE STRUCTURAL DEFECT IN THIS COACH IS A PROBLEM IN MANY OTHERS, THE FACTORY IS AWARE OF THIS AND HAS DESIGNED A RETROFIT REPAIR IN AN ATTEMPT TO CORRECT THE PROBLEM. *SLC
WHEN PARKED ON UNEVEN SURFACES, ENTERING OR EXITING DRIVEWAYS AND DRIVING ON ROUGH OR STEEP AND WINDING ROADS, THE BODY OF THE COACH TWISTS TO SUCH A DEGREE THAT THE WINDSHIELD IS ONLY A FRACTION OF AN INCH FROM POPPING OUT, AIR GAPS APPEAR BETWEEN THE FRAME AND THE GLASS, ON STEEP OR WINDING ROADS, BAGGAGE DOORS HAVE UNLATCHED AND SWUNG OUT INTO ONCOMING TRAFFIC ON THREE OCCASSIONS.*YHCONSUMER STATES THAT THIS VEHICLE HAS A STRUCTURAL DEFECT AND THAT THE FACTORY IS AWARE OF THE PROBLEM, IN WHICH THEY HAVE REDESIGNED A RETROFIT REPAIR IN AN ATTEMPT TO CORRECT THE PROBLEM, 38 FOOT MONACO DIPLOMAT MOTORHOME. *SLC