High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
WAS TOLD CAR NEEDED NEW HYBRID BATTERY, HAD REPLACED, NEXT TOLD INVERTER NEEDED REPLACING, CAR STILL NOT WORKING. NISSAN ENGINEER HAS NOW LOOKED AT CAR TWICE, LAST TIME 10/26 AND STILL WAITING TO FIND OUT WHAT IS WRONG. VEHICLE STOPPED STARTING ORIGINALLY AND WAS TOLD HYBRID BATTERY PACK.
WAS TOLD CAR NEEDED NEW HYBRID BATTERY, HAD REPLACED, NEXT TOLD INVERTER NEEDED REPLACING, CAR STILL NOT WORKING. NISSAN ENGINEER HAS NOW LOOKED AT CAR TWICE, LAST TIME 10/26 AND STILL WAITING TO FIND OUT WHAT IS WRONG. VEHICLE STOPPED STARTING ORIGINALLY AND WAS TOLD HYBRID BATTERY PACK.
WHEN I WAS DRIVING ON A HIGHWAY AT APPROXIMATELY 60MPH, CAR GAVE SHRIEK WARNING BEACON, WITH ALL INDICATORS LIT UP & ABRUPTLY CAME TO A HALT. IN THIS INCIDENT CAR LOST ALL ELECTRICAL POWER. HENCE I WAS ONLY ABLE TO OPEN THE DOOR VIA MECHANICAL KNOB AND RUN TO THE SHOULDER TO SAVE MY LIFE. CAR HAS TO BE TOWED FROM FREEWAY TO A MECHANIC SHOP IN THE NEIGHBORHOOD. MECHANIC FOUND THE BATTERY FUSE BEING MELTED & RECOMMENDED ME TO TAKE THE CAR TO THE DEALER. UPON DIAGNOSIS, DEALER CONFIRMS THAT MAIN WIRING HARNESS THAT GOES FROM THE ENGINE THROUGH THE VEHICLE TO THE EV BATTERY THAT IS LOCATED IN THE TRUNK OF THE VEHICLE IS SHORTING OUT DUE TO THE WIRE BEING MELTED/HARNESS BEING MELTED CAUSING A RESISTANCE WITHIN THE CABLE & HENCE CAUSING THE VEHICLE TO STALL & LOSE ALL POWER. THIS IS SIMILAR TO ANOTHER COMPLAINT FILED ON NHTSA WITH ID NUMBER : 10560398 THE CAR IS WELL MAINTAINED FOR PAST 7 YEARS WITH ALL MAJOR & MINOR MILESTONE MAINTENANCE WAS PERFORMED BY THE DEALERSHIP. LOOKS LIKE CHECKING THE ELECTRICAL SYSTEMS OF THE CAR WAS NOT PART OF NISSAN'S RECOMMENDED PLAN. I NEVER RECEIVED ANY RECOMMENDATION FROM DEALER DURING ANY OF MY MAINTENANCE VISIT ABOUT FAILURE IN THE ELECTRICAL SYSTEMS. I AM LUCKY TO BE ALIVE, DESPITE MY CAR ABRUPTLY CAME TO A HALT IN FREEWAY. BUT, NISSAN SHOULD CONSIDER RECALLING THIS MODEL OF VEHICLE AND INCLUDE CHECK FOR ELECTRICAL SYSTEMS IN THEIR RECOMMENDED MAINTENANCE PLAN. ELECTRICAL SYSTEM OF A CAR IS EQUALLY IMPORTANT AS THE MECHANICAL COMPONENTS OF THE CAR, WHICH NEEDS TO BE FREQUENTLY INSPECTED FOR ADEQUACY OF OPERATION. *TR
WHEN I WAS DRIVING ON A HIGHWAY AT APPROXIMATELY 60MPH, CAR GAVE SHRIEK WARNING BEACON, WITH ALL INDICATORS LIT UP & ABRUPTLY CAME TO A HALT. IN THIS INCIDENT CAR LOST ALL ELECTRICAL POWER. HENCE I WAS ONLY ABLE TO OPEN THE DOOR VIA MECHANICAL KNOB AND RUN TO THE SHOULDER TO SAVE MY LIFE. CAR HAS TO BE TOWED FROM FREEWAY TO A MECHANIC SHOP IN THE NEIGHBORHOOD. MECHANIC FOUND THE BATTERY FUSE BEING MELTED & RECOMMENDED ME TO TAKE THE CAR TO THE DEALER. UPON DIAGNOSIS, DEALER CONFIRMS THAT MAIN WIRING HARNESS THAT GOES FROM THE ENGINE THROUGH THE VEHICLE TO THE EV BATTERY THAT IS LOCATED IN THE TRUNK OF THE VEHICLE IS SHORTING OUT DUE TO THE WIRE BEING MELTED/HARNESS BEING MELTED CAUSING A RESISTANCE WITHIN THE CABLE & HENCE CAUSING THE VEHICLE TO STALL & LOSE ALL POWER. THIS IS SIMILAR TO ANOTHER COMPLAINT FILED ON NHTSA WITH ID NUMBER : 10560398 THE CAR IS WELL MAINTAINED FOR PAST 7 YEARS WITH ALL MAJOR & MINOR MILESTONE MAINTENANCE WAS PERFORMED BY THE DEALERSHIP. LOOKS LIKE CHECKING THE ELECTRICAL SYSTEMS OF THE CAR WAS NOT PART OF NISSAN'S RECOMMENDED PLAN. I NEVER RECEIVED ANY RECOMMENDATION FROM DEALER DURING ANY OF MY MAINTENANCE VISIT ABOUT FAILURE IN THE ELECTRICAL SYSTEMS. I AM LUCKY TO BE ALIVE, DESPITE MY CAR ABRUPTLY CAME TO A HALT IN FREEWAY. BUT, NISSAN SHOULD CONSIDER RECALLING THIS MODEL OF VEHICLE AND INCLUDE CHECK FOR ELECTRICAL SYSTEMS IN THEIR RECOMMENDED MAINTENANCE PLAN. ELECTRICAL SYSTEM OF A CAR IS EQUALLY IMPORTANT AS THE MECHANICAL COMPONENTS OF THE CAR, WHICH NEEDS TO BE FREQUENTLY INSPECTED FOR ADEQUACY OF OPERATION. *TR
HAVE PROBLEMS WITH CAR GOING TOTALLY DEAD, NO LIGHTS ENGINE WON'T START ETC. HAD BATTERY REPLACED BUT THIS WAS NOT THE PROBLEM.CAR STILL DIED A COUPLE MORE TIMES UNTIL IT FINALLY WOULD NOT START OR FUNCTION IN ANY WAY...NO LIGHTS (NOT HAZARD,BRAKE,ETC.) WOULD FUNCTION,ENGINE WOULD NOT START, NOTHING... CAR IS DEAD.TOWED TO DEALER FIRST TOLD IT WAS THE BODY MODULE COMPONENT? ONE OF THE BRAINS IN THE CAR. THEN INFORMED THAT THIS WAS NOT THE PROBLEM. TOLD TODAY IT IS THE WIRING HARNESS AND WILL COST $3,500.00+ THIS IN MY OPINION IS A MAJOR SAFETY ISSUE ESPECIALLY AS WE COMMUTE IN THIS CAR. IT COULD HAVE DIED/STALLED ON THE FREEWAY WITH NO WARNING AND NO ABILITY TO USE HAZARD LIGHTS,ETC.WOULD NOT EVEN BE ABLE TO MOVE CAR WITH DEAD ENGINE IF WE WERE CAPABLE OF DOING SO,MEANING IF WE DID NOT SUFFER AN ACCIDENT DUE TO THIS ELECTRICAL ISSUE. THIS SHOULD BE NOTED AND PEOPLE INFORMED OF THIS DANGER! WOULD LIKE NISSAN TO TAKE THE CAR BACK!! I CANNOT BELIEVE THAT THERE HAS NOT BEEN ANY COMPLAINTS ABOUT THIS FAILURE. THIS IS DANGEROUS. LIFE THREATENING AS FAR AS I AM CONCERNED. *TR
HAVE PROBLEMS WITH CAR GOING TOTALLY DEAD, NO LIGHTS ENGINE WON'T START ETC. HAD BATTERY REPLACED BUT THIS WAS NOT THE PROBLEM.CAR STILL DIED A COUPLE MORE TIMES UNTIL IT FINALLY WOULD NOT START OR FUNCTION IN ANY WAY...NO LIGHTS (NOT HAZARD,BRAKE,ETC.) WOULD FUNCTION,ENGINE WOULD NOT START, NOTHING... CAR IS DEAD.TOWED TO DEALER FIRST TOLD IT WAS THE BODY MODULE COMPONENT? ONE OF THE BRAINS IN THE CAR. THEN INFORMED THAT THIS WAS NOT THE PROBLEM. TOLD TODAY IT IS THE WIRING HARNESS AND WILL COST $3,500.00+ THIS IN MY OPINION IS A MAJOR SAFETY ISSUE ESPECIALLY AS WE COMMUTE IN THIS CAR. IT COULD HAVE DIED/STALLED ON THE FREEWAY WITH NO WARNING AND NO ABILITY TO USE HAZARD LIGHTS,ETC.WOULD NOT EVEN BE ABLE TO MOVE CAR WITH DEAD ENGINE IF WE WERE CAPABLE OF DOING SO,MEANING IF WE DID NOT SUFFER AN ACCIDENT DUE TO THIS ELECTRICAL ISSUE. THIS SHOULD BE NOTED AND PEOPLE INFORMED OF THIS DANGER! WOULD LIKE NISSAN TO TAKE THE CAR BACK!! I CANNOT BELIEVE THAT THERE HAS NOT BEEN ANY COMPLAINTS ABOUT THIS FAILURE. THIS IS DANGEROUS. LIFE THREATENING AS FAR AS I AM CONCERNED. *TR
MY HYBRID WARNING LIGHT CAME ON AND THE CAR STARTED TO LOSE POWER ON THE HIGHWAY. THE DEALER TOLD ME THAT THE HYBRID WATER PUMP HAD FAILED. NIACIN DID NOT HAVE THEIR OWN HYBRID TECHNOLOGY IN 2007 SO THE HYBRID SYSTEM IS FROM TOYOTA. TOYOTA HAS RECALLED THE HYBRID WATER PUMPS FOR THAT MODEL YEAR BECAUSE OF FAILURES. WHEN I TOLD THE DEALER NIACIN OF BOURNE IN MASSACHUSETTS ABOUT THE ISSUE AND FAXED HIM THE INFORMATION ON THE RECALL I ASKED HIM TO CONTACT NIACIN ABOUT THE ISSUE. HE STATED THERE WHERE NO CURRENTS RECALLS ON THE PART AND REFUSED TO INFORM NIACIN. I ASKED TWICE IF HE READ THE INFORMATION I FAXED HE SAID THEY RECEIVED IT AND HE HAD NOT, HE TOLD ME TO CALL 1-800-NISSAN1. WHEN I PICKED UP THE CAR I ASKED FOR THE PARTS AND WAS TOLD THAT BECAUSE I DID NOT ASK FOR THE PART IN ADVANCE THAT THEY WERE THROWN AWAY. I CALLED ON NIACIN CORP ON NOVEMBER 15 AND WAS TOLD I WOULD RECEIVE A CALL BACK BY THE END OF BUSINESS ON NOVEMBER 16. I CALLED TWO MORE TIMES AS OF 1:25 PM 11/20/2012 NO ONE HAS CALLED ME BACK. I BELIEVE THAT THIS MAY REPRESENT A SIGNIFICANT SAFETY ISSUE IN REGARDS TO THE NIACIN ALTIMA HYBRIDS SINCE NO ONE FROM NIACIN CALLED ME BACK I FEEL I HAVE TO FILED THIS COMPLAINT. *TR
MY HYBRID WARNING LIGHT CAME ON AND THE CAR STARTED TO LOSE POWER ON THE HIGHWAY. THE DEALER TOLD ME THAT THE HYBRID WATER PUMP HAD FAILED. NIACIN DID NOT HAVE THEIR OWN HYBRID TECHNOLOGY IN 2007 SO THE HYBRID SYSTEM IS FROM TOYOTA. TOYOTA HAS RECALLED THE HYBRID WATER PUMPS FOR THAT MODEL YEAR BECAUSE OF FAILURES. WHEN I TOLD THE DEALER NIACIN OF BOURNE IN MASSACHUSETTS ABOUT THE ISSUE AND FAXED HIM THE INFORMATION ON THE RECALL I ASKED HIM TO CONTACT NIACIN ABOUT THE ISSUE. HE STATED THERE WHERE NO CURRENTS RECALLS ON THE PART AND REFUSED TO INFORM NIACIN. I ASKED TWICE IF HE READ THE INFORMATION I FAXED HE SAID THEY RECEIVED IT AND HE HAD NOT, HE TOLD ME TO CALL 1-800-NISSAN1. WHEN I PICKED UP THE CAR I ASKED FOR THE PARTS AND WAS TOLD THAT BECAUSE I DID NOT ASK FOR THE PART IN ADVANCE THAT THEY WERE THROWN AWAY. I CALLED ON NIACIN CORP ON NOVEMBER 15 AND WAS TOLD I WOULD RECEIVE A CALL BACK BY THE END OF BUSINESS ON NOVEMBER 16. I CALLED TWO MORE TIMES AS OF 1:25 PM 11/20/2012 NO ONE HAS CALLED ME BACK. I BELIEVE THAT THIS MAY REPRESENT A SIGNIFICANT SAFETY ISSUE IN REGARDS TO THE NIACIN ALTIMA HYBRIDS SINCE NO ONE FROM NIACIN CALLED ME BACK I FEEL I HAVE TO FILED THIS COMPLAINT. *TR
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) DEAR SIR/MS., I WOULD LIKE TO INFORM YOU THAT MY CAR (2007 NISSAN ALTIMA HYBRID) ACCELERATED SUDDENLY AND ABRUPTLY (FIRST FORWARD AND THEN BACKWARDS), FULL THROTTLE, ON FEBRUARY 21, 2010, WHEN I WAS TRYING TO PARK IT IN THE GARAGE. THE BRAKES FAILED AND THE AIR BAGS DID NOT DEPLOY DURING THIS INCIDENT. AS A RESULT, THERE WAS MAJOR DAMAGE TO THE CAR, OUR HOME AND PERSONAL PROPERTY. THE COSTS FOR REPAIR OF OUR HOME AND CAR, AND REPLACEMENT OF PERSONAL PROPERTY ARE ENORMOUS (>$30K). I BELIEVE THAT THIS INCIDENT WAS CAUSED BY DEFECTIVE ELECTRONICS/COMPUTER/ ELECTRICAL SYSTEMS INSTALLED IN THE CAR. NISSAN HAS INSPECTED THE CAR, BUT HAS NOT TAKEN ANY RESPONSIBILITY OR ACCOUNTABILITY. I DO NOT CONSIDER THIS VEHICLE SAFE, AND ACCORDINGLY, I DO NOT INTEND TO GET IT REPAIRED. AT THE SAME TIME, I DO NOT HAVE ANOTHER VEHICLE FOR USE, AND AS A RESULT I AM IMMOBILE AND GOING THROUGH GREAT DIFFICULTIES. NISSAN HAS REFUSED TO COOPERATE AND RESOLVE THIS MATTER. I WOULD LIKE NISSAN TO TAKE RESPONSIBILITY/ACCOUNTABILITY, PAY FOR THE DAMAGES TO MY HOME AND PERSONAL PROPERTY, TAKE THIS CAR BACK, PAY FOR AN ALTERNATE VEHICLE, AND WAIVE ALL FUTURE PAYMENTS TO NISSAN MOTOR ACCEPTANCE CORPORATION (NMAC), OR REFUND ALL MONIES PAID SO FAR TO NMAC BY ME. I WOULD APPRECIATE IF YOU COULD INVESTIGATE THIS MATTER AND RESOLVE IT TO MY SATISFACTION. THANK YOU FOR YOUR HELP AND SUPPORT. [XXX] *TR UPDATED IVOQ 10/29/10 UPDATED IVOQ 11/17/10
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) DEAR SIR/MS., I WOULD LIKE TO INFORM YOU THAT MY CAR (2007 NISSAN ALTIMA HYBRID) ACCELERATED SUDDENLY AND ABRUPTLY (FIRST FORWARD AND THEN BACKWARDS), FULL THROTTLE, ON FEBRUARY 21, 2010, WHEN I WAS TRYING TO PARK IT IN THE GARAGE. THE BRAKES FAILED AND THE AIR BAGS DID NOT DEPLOY DURING THIS INCIDENT. AS A RESULT, THERE WAS MAJOR DAMAGE TO THE CAR, OUR HOME AND PERSONAL PROPERTY. THE COSTS FOR REPAIR OF OUR HOME AND CAR, AND REPLACEMENT OF PERSONAL PROPERTY ARE ENORMOUS (>$30K). I BELIEVE THAT THIS INCIDENT WAS CAUSED BY DEFECTIVE ELECTRONICS/COMPUTER/ ELECTRICAL SYSTEMS INSTALLED IN THE CAR. NISSAN HAS INSPECTED THE CAR, BUT HAS NOT TAKEN ANY RESPONSIBILITY OR ACCOUNTABILITY. I DO NOT CONSIDER THIS VEHICLE SAFE, AND ACCORDINGLY, I DO NOT INTEND TO GET IT REPAIRED. AT THE SAME TIME, I DO NOT HAVE ANOTHER VEHICLE FOR USE, AND AS A RESULT I AM IMMOBILE AND GOING THROUGH GREAT DIFFICULTIES. NISSAN HAS REFUSED TO COOPERATE AND RESOLVE THIS MATTER. I WOULD LIKE NISSAN TO TAKE RESPONSIBILITY/ACCOUNTABILITY, PAY FOR THE DAMAGES TO MY HOME AND PERSONAL PROPERTY, TAKE THIS CAR BACK, PAY FOR AN ALTERNATE VEHICLE, AND WAIVE ALL FUTURE PAYMENTS TO NISSAN MOTOR ACCEPTANCE CORPORATION (NMAC), OR REFUND ALL MONIES PAID SO FAR TO NMAC BY ME. I WOULD APPRECIATE IF YOU COULD INVESTIGATE THIS MATTER AND RESOLVE IT TO MY SATISFACTION. THANK YOU FOR YOUR HELP AND SUPPORT. [XXX] *TR UPDATED IVOQ 10/29/10 UPDATED IVOQ 11/17/10
ON 6/2/2008, I REPORTED TO THE NISSAN DEALER THAT THE PASSENGER SIDE AIRBAG ALERT LIGHT WAS ILLUMINATED ON SEVERAL INTERMITTENT OCCASIONS WHEN AN ADULT WAS FULLY SEATED IN THE FRONT PASSENGER SEAT. THE DEALER CHECKED THE VEHICLE AND REPORTED: "INSPECTED EVERYTHING WORKING AS DESIGNED". ON 10/2/2008, NHTSA CAMPAIGN ID NUMBER: 08V521000 REPORTED A RECALL FOR THE SAME PROBLEM. I RETURNED TO THE DEALER ON 12/4/2008 AND THE DEALER PERFORMED NISSAN'S TEST FOR THE PROBLEM UNDER THE RECALL. THE DEALER REPORTED THAT NO PROBLEM WAS FOUND. ON THE NEXT DAY AND TWICE MORE IN THE FOLLOWING SEVERAL DAYS, THE PASSENGER SIDE AIRBAG ALERT LIGHT WAS AGAIN ILLUMINATED WHEN AN ADULT WAS FULLY SEATED IN THE FRONT PASSENGER SEAT. I RETURNED TO THE DEALER ON 1/7/2009 AND THE DEALER AGAIN CHECKED THE VEHICLE ACCORDING TO NISSAN'S PROCEDURES AND STATED THAT NO PROBLEM WAS FOUND. IT SEEMS CLEAR THAT NISSAN'S PROCEDURE EMPLOYED IN COMPLIANCE WITH THE RECALL IS NOT FULLY RELIABLE IN DIAGNOSING THE CONDITION THAT CAUSES THE AIR BAG FAILURE. THIS LEAVES FRONT SEAT PASSENGERS IN POTENTIAL DANGER. *TR
ON 6/2/2008, I REPORTED TO THE NISSAN DEALER THAT THE PASSENGER SIDE AIRBAG ALERT LIGHT WAS ILLUMINATED ON SEVERAL INTERMITTENT OCCASIONS WHEN AN ADULT WAS FULLY SEATED IN THE FRONT PASSENGER SEAT. THE DEALER CHECKED THE VEHICLE AND REPORTED: "INSPECTED EVERYTHING WORKING AS DESIGNED". ON 10/2/2008, NHTSA CAMPAIGN ID NUMBER: 08V521000 REPORTED A RECALL FOR THE SAME PROBLEM. I RETURNED TO THE DEALER ON 12/4/2008 AND THE DEALER PERFORMED NISSAN'S TEST FOR THE PROBLEM UNDER THE RECALL. THE DEALER REPORTED THAT NO PROBLEM WAS FOUND. ON THE NEXT DAY AND TWICE MORE IN THE FOLLOWING SEVERAL DAYS, THE PASSENGER SIDE AIRBAG ALERT LIGHT WAS AGAIN ILLUMINATED WHEN AN ADULT WAS FULLY SEATED IN THE FRONT PASSENGER SEAT. I RETURNED TO THE DEALER ON 1/7/2009 AND THE DEALER AGAIN CHECKED THE VEHICLE ACCORDING TO NISSAN'S PROCEDURES AND STATED THAT NO PROBLEM WAS FOUND. IT SEEMS CLEAR THAT NISSAN'S PROCEDURE EMPLOYED IN COMPLIANCE WITH THE RECALL IS NOT FULLY RELIABLE IN DIAGNOSING THE CONDITION THAT CAUSES THE AIR BAG FAILURE. THIS LEAVES FRONT SEAT PASSENGERS IN POTENTIAL DANGER. *TR