High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
The contact owned a 2023 Nissan Ariya. The contact stated that, while pulling out of an end parking space, the driver made a third-point turn. While reversing, the vehicle suddenly stopped. The corner of the vehicle hit a pillar. The driver looked into the camera. There were no objects in the camera view. There was no alert activated. The contact pulled back into the parking spot with her foot on the accelerator pedal. The vehicle suddenly accelerated to 40 MPH, jumped the curb, hit a young tree, a dumpster, and an electrical box. There were no warning lights illuminated. While exiting the vehicle, there was an abnormally loud revving sound. Prior to the failure, the vehicle failed to shift into reverse. There was a symbol of two vehicles. The vehicle restarted and worked as designed. There were no reported injuries, airbags did not deploy, fire or police report was filed. The vehicle was towed to a tow lot. The vehicle was deemed a total loss. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but assistance was provided. The failure mileage was 59,000.
The contact owned a 2023 Nissan Ariya. The contact stated that, while pulling out of an end parking space, the driver made a third-point turn. While reversing, the vehicle suddenly stopped. The corner of the vehicle hit a pillar. The driver looked into the camera. There were no objects in the camera view. There was no alert activated. The contact pulled back into the parking spot with her foot on the accelerator pedal. The vehicle suddenly accelerated to 40 MPH, jumped the curb, hit a young tree, a dumpster, and an electrical box. There were no warning lights illuminated. While exiting the vehicle, there was an abnormally loud revving sound. Prior to the failure, the vehicle failed to shift into reverse. There was a symbol of two vehicles. The vehicle restarted and worked as designed. There were no reported injuries, airbags did not deploy, fire or police report was filed. The vehicle was towed to a tow lot. The vehicle was deemed a total loss. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but assistance was provided. The failure mileage was 59,000.
The contact owns a 2023 Nissan Ariya Engage. The contact stated that while driving at approximately 2 MPH in a parking lot, as he depressed the brake pedal and was about to shift the vehicle to park (P), the vehicle inadvertently accelerated. The contact stated that the vehicle jumped the curb and crashed into a building head-on. The contact stated that the air bags did not deploy, and the front collision avoidance had not activated. The contact stated that the building wall had fallen and crushed the front of the vehicle, and the hood to the windshield. The contact stated that the police arrived but had not issued a report. The contact stated that he was examined by EMT at the scene, but he declined medical treatment. The contact stated he had pain in his ankles, wrists, and back, but was not seriously injured. The contact stated that the vehicle was towed to an impound lot. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 3,200.
The contact owns a 2023 Nissan Ariya Engage. The contact stated that while driving at approximately 2 MPH in a parking lot, as he depressed the brake pedal and was about to shift the vehicle to park (P), the vehicle inadvertently accelerated. The contact stated that the vehicle jumped the curb and crashed into a building head-on. The contact stated that the air bags did not deploy, and the front collision avoidance had not activated. The contact stated that the building wall had fallen and crushed the front of the vehicle, and the hood to the windshield. The contact stated that the police arrived but had not issued a report. The contact stated that he was examined by EMT at the scene, but he declined medical treatment. The contact stated he had pain in his ankles, wrists, and back, but was not seriously injured. The contact stated that the vehicle was towed to an impound lot. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 3,200.
the car lost power in the middle of the freeway -and decelerated; in a highway with speed limit of 65mph while driving in I-680, all of a sudden the car slowed down from 65mph all the way to less than 20mph - displaying "power reduced - 0% battery" ; even it was recently fully charged - I was able to drive the car - back at 20mph speed - went straight to the Nissan dealer/service - where I left my car - and. was given a loaner car. the warning lamp ONLY appeared as soon as the car decelerated / slowed down
the car lost power in the middle of the freeway -and decelerated; in a highway with speed limit of 65mph while driving in I-680, all of a sudden the car slowed down from 65mph all the way to less than 20mph - displaying "power reduced - 0% battery" ; even it was recently fully charged - I was able to drive the car - back at 20mph speed - went straight to the Nissan dealer/service - where I left my car - and. was given a loaner car. the warning lamp ONLY appeared as soon as the car decelerated / slowed down
My Ariya lane assist almost crashed me outside Philadelphia on I-76 (a notoriously congested and hazardous road). My hands got sweaty (I have sweaty palms, it's a medical condition) and it suddenly couldn't detect my hands. It quickly went into the "retake control" alert and I tried tapping the break to disengage it but that didn't do anything because it thought I wasn't driving the car so it kept the locked up lane assist on. I had to take my hands off the wheel, dry them, and then grab the wheel over and over until I found a dry enough spot for it to detect my hands. I figured out the fault, and why different people have different experiences. It's based on how moist your skin is and how sweaty your hands are. It took a couple trials to figure it out. I think it also uses back-force on the wheel to some extent, but mostly it's the capacitative sensor. I also tested if it would detect at different pressure levels when your hands are sweaty but that doesn't seem to matter. In addition turning the wheel ALSO doesn't help so you can be fighting for control of it when the system refuses to de-activate and is steering you into a bad place due to a left exit or something with traffic bearing down on you from 3 sides. This is extremely dangerous and using a system that fails IF YOUR HANDS AREN'T EXACTLY THE RIGHT LEVEL OF DRY/WET is absolutely something that needs to be recalled and replaced.
My Ariya lane assist almost crashed me outside Philadelphia on I-76 (a notoriously congested and hazardous road). My hands got sweaty (I have sweaty palms, it's a medical condition) and it suddenly couldn't detect my hands. It quickly went into the "retake control" alert and I tried tapping the break to disengage it but that didn't do anything because it thought I wasn't driving the car so it kept the locked up lane assist on. I had to take my hands off the wheel, dry them, and then grab the wheel over and over until I found a dry enough spot for it to detect my hands. I figured out the fault, and why different people have different experiences. It's based on how moist your skin is and how sweaty your hands are. It took a couple trials to figure it out. I think it also uses back-force on the wheel to some extent, but mostly it's the capacitative sensor. I also tested if it would detect at different pressure levels when your hands are sweaty but that doesn't seem to matter. In addition turning the wheel ALSO doesn't help so you can be fighting for control of it when the system refuses to de-activate and is steering you into a bad place due to a left exit or something with traffic bearing down on you from 3 sides. This is extremely dangerous and using a system that fails IF YOUR HANDS AREN'T EXACTLY THE RIGHT LEVEL OF DRY/WET is absolutely something that needs to be recalled and replaced.
The car has a digital speedometer that can be switched from MPH to KPH through the settings (but it takes several steps) but one day my wife was driving and the units had switched and she didn't know so was not driving at the expected speed. I know of no "shortcut" to switch it quickly. I posted the question on an "Ariya forum" and at least 6 other owners said they experienced similar.
The car has a digital speedometer that can be switched from MPH to KPH through the settings (but it takes several steps) but one day my wife was driving and the units had switched and she didn't know so was not driving at the expected speed. I know of no "shortcut" to switch it quickly. I posted the question on an "Ariya forum" and at least 6 other owners said they experienced similar.
Car abruptly changed from mph to kmh. All safety aspects stay in mph, including speed limit and alert. So while on highway going 65mph, suddenly speed said 116kmh. But speed alerts were still saying “65”. Pro pilot on and car abruptly slowed down towards 65kmh on highway. Only way to change mph to kmh and back is to have car at complete stop, scroll to menu on steering wheel. Click it. Scroll to language. Click that. Click three more times. These options are completely locked out while the car is moving. Due to the danger of this happening on the highway, nearly avoiding getting rear ended, took to dealer. They reported nothing wrong. Reported to Nissan who said nothing wrong. Happened again today, not on Highway luckily. There are online posts of this happening with other Ariyas, but not on Highway. Again, if wanting to do this on purpose the car must be stopped and at least five explicit actions. Moreover, the safety measures on the car do not discriminate units, only numbers which makes this go from an annoyance to something that almost caused a high speed accident. Nissan has again been made aware, but lacks responsiveness.
Car abruptly changed from mph to kmh. All safety aspects stay in mph, including speed limit and alert. So while on highway going 65mph, suddenly speed said 116kmh. But speed alerts were still saying “65”. Pro pilot on and car abruptly slowed down towards 65kmh on highway. Only way to change mph to kmh and back is to have car at complete stop, scroll to menu on steering wheel. Click it. Scroll to language. Click that. Click three more times. These options are completely locked out while the car is moving. Due to the danger of this happening on the highway, nearly avoiding getting rear ended, took to dealer. They reported nothing wrong. Reported to Nissan who said nothing wrong. Happened again today, not on Highway luckily. There are online posts of this happening with other Ariyas, but not on Highway. Again, if wanting to do this on purpose the car must be stopped and at least five explicit actions. Moreover, the safety measures on the car do not discriminate units, only numbers which makes this go from an annoyance to something that almost caused a high speed accident. Nissan has again been made aware, but lacks responsiveness.