2019 NISSAN ARMADA Electrical System Problems

My 2019 Nissan Armada has a recurring electrical issue that causes the battery to drain and the vehicle to not start, even though the battery tests “good.” This problem began last year — we took the Armada to Nissan and had to pay over $200 for a new battery, which is now less than a year old. Despite this, the issue continues. Recently, AutoZone tested the battery again and found it only 60% charged. I took the Armada back to Nissan and paid $99 for a diagnostic test, and they quoted $725 to reset and reprogram the vehicle’s systems — just to address a problem that should not be happening on a vehicle I purchased less than two years ago. The Nissan technician even stated that many Armada owners are experiencing the same issue, yet my VIN is not included in any recall or service campaign. This is not just inconvenient — it is a serious safety risk. If my Armada dies while traveling or loses power while pulling into traffic, it puts me and my three small children in immediate danger. I believe this is a widespread defect and am asking NHTSA to investigate whether this battery drain / no-start issue should be escalated to a recall. Nissan should not be charging families hundreds of dollars to fix a known problem that is leaving people stranded in unsafe situations.

The front infotainment system goes out every 2 1/2 to 3 minutes this also includes the hands free phone features and backup camera. Additionally, with the hands free phone the person on the other end of the line is unable to hear the driver of the car causing the driver to not be able to make hands free calls which is a law in Colorado. I took the car into the dealership as per recommendation of Nissan Customer Care. The dealership found that the Telematics communication module is failing and a new one is required, the rep stated this has been happening a lot with the same make, model and year vehicle as mine. Additionally, the silver colored trim around the center console puts off a very bright glare that catches the drivers eye and is blinding for a couple of seconds, the only way to resolve this is to cover up the whole center console so as to be able to see when driving.

I am having the same issues as other recalled Armadas with the battery not charging due to smart alternator however my vehicle was not included in the recall. I have had multiple incidents over the years where my car would not start back. Not only is it an inconvenience, but also a safety concern for my daughter and I.

See attached document for complaint.

See attached document for complaint.

Vehicle had the battery replaced 11months ago, after it was replaced by the dealer prior to purchasing. Starting having starting issues again, which is what led to the initial battery replacement. Had a diagnostic done to figure out where the patristic draw was coming from to learn that Nissan issued a memo/bulletin in 2019 for this exact issue (Body Control Module) causing an intermittent parasitic draw and killing the battery. An update is known and needed to resolve. Why has this not been a recall? Why do I have to pay to have this completed when Nissan knows it is an issue!?

Car intermittent problems with not starting. Believe it has to do with smart alternator not charging cause of short distance driving and not getting full charge so it runs down the battery.

In June 2022, my wife and children were stranded at a state forest, with no one around to assist, due to the vehicle not starting. My wife explained the vehicle symptoms and I expected it to be a battery or key fob issue, so I left work, grabbed the spare fob and jumper cables and headed to their location. First I tried to start it with the spare fob but that did not work, so I jumped battery and the vehicle started right up. We took the vehicle to a Nissan dealership to have it looked at, thinking it was an issue with the charging system. After the dealership looked at it, they came to the conclusion that the battery was bad and also the vehicle was pulling too much power from the battery. The battery was replaced under warranty on June 10, 2022. Almost exactly 2 years later, June 13, 2024, the same incident occurred. My wife and children were stranded yet again, at a gas station. This time someone was able to assist, they jumped the battery, it started right up. I immediately contacted the same dealership, and took it there the following morning. This time the battery tested good, but said the vehicle is pulling to much power from the battery causing it to drain. They recommended having the battery saver settings changed in BCM and modify the smart charge system. They also stated that this is becoming a known issue with this vehicle model and has been having several others in with this same issue.

The vehicle displays a BCI malfunction, AEB braking warning, and traction control indicator light is on. Vehicle does not recognize that the brake pedal is being depressed when trying to start the car. Pushing the start button only cycles the ignition through the on and acc options. Rear suspension suddenly low.

Car will not start It says push brake even when brake pedal is pressed. It will not start. However, it does start with remote starter

Almost new battery, it checked out okay; Alternator appears to be providing proper Voltage and Current. Issue is excessive drain and once the temperature drops the Car/Suv will not start and needs a jump start and then on all great. To me issue appears to be battery drain more then expected. We will do further diagnosis on component level and see which one is draining more than expected.

My car shuts off and will not restart. The battery drains if I go for a short drive. I have taken and had it inspected by the dealership I bought it from and the Nissan dealership itself. I was told that it is showing no codes therefore they cannot address the issue. They drained and recharged my battery at the Nissan dealership, and it continues to happen. I have looked online and found many people with the same vehicle have the same issues. As for safety of the car I am not sure it poses a threat to anyone, but me walking home in this heat because my $35,000.00 is not good. My mother who has many respiratory issues cannot be in this heat and when the car did not start she was forced to sit and wait for my husband to leave work for an hour to jump us. Many say to disconnect a wire but I was warned if I do anything, my warranty will be void. The Nissan dealership said because there is not a code for that, they cannot do anything. This happened yesterday and this is the 6th time since I got it.

Battery has been changed several times. First time we were told there was a recall on due to the brake light draining the battery. This was supposedly fixed and we were charged for a new battery. Within a year of new battery we experienced the same thing car not starting due to dead battery, we took it back to dealership and was told the battery they sold us was defective and we needed it to be replaced, battery got replaced (no charge since it was still under warranty). A year after that I’m back here in the dealership due to the same problem vehicle not starting due to a dead battery, now they are saying battery is not defective but they need to investigate further and in order to do that they charging me $160 dollars. Something is clearly defective that continues to drain the battery for no reason. It’s ridiculous having to change batteries every year and having the car not starting and having to jump start it every time you need to be somewhere. I have not have good experiences with nissan I will not purchases another vehicle ever again from them, so people should be aware of all the problems and their failure to address them.

I have had this vehicle for a little over 2 years and within the past 18 months, I have had to replace my battery 4 times. I took my vehicle to a Nissan dealer and was told that it was my bluetooth, my radio, and other non-related things that is draining the battery. I finally took it to a mom and pop mechanic and was told that it was my Anti-theft system that was draining the battery, and if I wanted him to replace it, there was a chance the car would never start again. There is clearly a problem with the Armada's electrical system, and Nissan should definitely address it!

Multiple times while operating vehicle, vehicle quit running both while idling at a light and while driving down the road at speed. Collision narrowly avoided several times as I tried to steer the car with no power steering or power braking. Unknown if brake lights continued to work. All electrical systems quit, affecting steering, braking and engine power. Engine subsequently restarted, sometimes with difficulty. Dealer unable to diagnose or repair problem. Vehicle is available for inspection. Multiple codes displayed afterwards on code reader. Check engine light stays on. Check engine light reappears after erased by dealer.

Despite two new batteries, within 10 months, I have been stranded several times when the car would not start. I checked with my local mechanic and the alternator is working correctly, but apparently there is a sensor that only works the alternator when doing non-city driving. I checked with Nissan today and even though this is clearly a defect, they charge $400 to disable the faulty sensor and do not consider it a design flaw

Have had several issues with the battery draining when nothing is on. Over the 2.5 years since I've owned the vehicle, this has been a constant problem. The vehicle has been to the dealership on several occasions and I was told that a wire from the computer to the electrical system was causing the problem. The dealer also told me they had to call Nissan Headquarters to try to troubleshoot the problem. There are several forums online discussing how everyone knows this is a known problem with the Armada, but nothing is being done. Went to buy a new battery today because it would not start or jumped, but was told the battery was actually good.

Repeatedly drained battery, and won’t start.Nissan dealership Has the worst scheduling system that takes 1 week to get an appointment. Still unknown issue, car turns on, replaced battery worked for one week and then issue appeared again. The Armada drains the battery for no reason. The frontal collision warning comes on while driving even if no car are near and stays on. Car has power but will not start or release the gear to neutral. This has happened on several occasions and then it starts later after a jump. Can’t turn car off or I will get stranded.

Repeated issue of car randomly not starting. Ironically was at dealer on 4/11/22. I was told that car wasn't giving error of an issue. Today on 4/12/22 car would not start in the am when I was leaving for work. Jump started it and drove to work. Got off work, stopped at gas station and car would not start when I attempted to leave gas station. Had to get jump in order to drive it home. This is absolutely ridiculous and annoying for me to have this repeated issue while only having the car for 1 1/2 years. What is even more frustrating is that Nissan has yet to diagnose/fix the issue. They are very much aware that it's a wide spread issue as multiple complaints from multiple people have been made.

Randomly will not start after normal use. Just purchased in Nov 2020. Started having non start issue by April 2021. Returned to dealer who states brake sensor needs to be replaced but want to charge hundreds of dollars. It is clearly a Nissan issue as many others report the same issue. Literally can work fine, drive to work and will not start after my standard 8 hour shift! SUV will only start after getting a jump start. Issue will randomly occur again in a few days, weeks, or months. Car cost too much to experience this issue that Nissan wants the consumer to pay for when it is clearly a defect.

Repeatedly drained battery, and won’t start. Replaced brake switch, replaced battery, problem continued, system updated, problems still continue. Several others are complaining of similar issues on Facebook armada group so I know many others have experienced the same problems.

The contact owns a 2019 Nissan Armada. The contact stated while attempting to start the vehicle, there was difficulty in starting the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing a new battery. The vehicle was repaired but continued to experience a failure. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000.

Mileage: 20,000

The contact owns a 2019 Nissan Armada. The contact stated while attempting to start the vehicle, there was difficulty in starting the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing a new battery. The vehicle was repaired but continued to experience a failure. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000.

Mileage: 20,000

The Armada drains the battery for no reason. The frontal collision warning comes on while driving even if no car are near and stays on. Car has power but will not start or release the gear to neutral. This has happen in several occasions and then it starts later on and no code for draining battery was found at dealer. They try to blame it on the trailer brake. I remove it and it still does the same. Trailer brake wiring was done at factory. Car only has 20428 miles.

The contact owns a 2019 Nissan Armada. The contact stated that while attempting to start the vehicle, the vehicle failed to start up. The contact mentioned that the vehicle needed a jump start before operating as designed. The vehicle was taken to the dealer where it was diagnosed that the brake switch needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was taken back to the dealer three more times and the dealer diagnosed that Electrical Control Unit (ECU) needed to be repaired. The second time the dealer diagnosed that the ECU, brake switch, and battery needed to be replaced. The last time the dealer diagnosed that the alternator module needed to be reprogrammed. The vehicle was repaired each time, but the failure continued. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.

Mileage: 50,000

Algunas veses el veiculo no quiere encender ,como que se descarga la bateria ,pero no siempre ,como que algo esta Mal

Vehicle does not recognize that the brake pedal is being depressed when trying to start the car. Pushing the start button only cycles the ignition through the on and acc options. The only way to start the vehicle is to use the remote start function on the FOB. Additionally, the vehicle experiences and displays a BCI malfunction, AEB braking warning, and traction control indicator light is now on. These errors occur while using both key FOBs even after replacing the FOB batteries. There is a Nissan Service Bulletin for replacing the brake light switch for multiple Nissan vehicles.

Vehicle is not turning on as it is not recognizing brakes. When Vehicle is on it does not recognize brakes and will not shift out of park. During these times brake lights will not turn on.

WE HAVE A GROUP OF CUSTOMERS MUST OF US HAVE EXPERIENCED A STOP LAMP BRAKE LIGHT SWITCH GONE BAD THAT CAUSES THE COMPUTER TO TROW CODES ABS,TC,COLLISION DISTANCE FROM THE CAR IN FRONT ,BCI MALFUNCTION,DEALERS ARE CHARGING NISSAN CUSTOMERS TO REPAIR THIS ISSUE $200+

Mileage: 39,900

2019 NISSAN WAS PURCHASED AUG 2020 FROM VALLEJO NISSAN(CA). OCTOBER 20' THE ARMADA WOULDN'T START, I TOOK IT TO THE TRACY NISSAN DEALERSHIP AS I HAVE THE NISSAN PLUS EXTENDED WARRANTY. TECH SAID IT WAS THE BATTERY WHICH WAS NOT COVERED. I PURCHASED A NEW BATTERY WITH MAX CRANKING AMPS. JAN 28, 2021 I TOOK THE CAR BACK TO DEALERSHIP AS IT FAILED TO START AGAIN(#2). NISSAN TECH SAID THE NEGATIVE BATTERY TERMINAL CABLE WAS LOOSE. FEB 3, 2021 I TOOK THE CAR BACK TO TRACY NISSAN AS IT FAILED TO START (#3). NISSAN TECH REPLACED THE STOP LAMP SWITCH WHICH HE STATED WAS THE REASON WHY THE ARMADA WOULDN'T START. FEB 20TH, ARMADA AGAIN WOULD NOT START (#4). TOOK IT TO DEALER FEB 22ND AND WAS TOLD A FEW DAYS LATER(FEB 27TH) THAT A NISSAN REGIONAL TECHNICIAN WAS CONTACTED AND THEY HAD TO UPDATE THE "RAPID CHARGE" SYSTEM IN THE ARMADA AND THEY WERE "PRETTY SURE" THE PROBLEM HAS BEEN REPAIRED. MY WIFE ARRIVED AT NISSAN ON FEB 27TH AND ARMADA AGAIN, WOULD NOT START(#5). THIS WAS WHILE IT WAS STILL IN THE NISSAN DEALER LOT. MARCH 1ST I WAS CONTACTED BY NISSAN TECH WHO STATED MY BATTERY HAS LOW CRANKING AMPS DUE TO THE UPDATE THEY HAD TO DO TO THE RAPID CHARGE SYSTEM AND ASKED ME TO REPLACE THE BATTERY...AGAIN! FOUR OF THE FIVE TIMES THE VEHICLE WOULDN'T START IT WAS PARKED IN MY DRIVEWAY, THE FIFTH TIME IT WAS PARKED AT THE DEALERSHIP.

Mileage: 39,000

ON JANUARY 4TH, 2020 WHEN WE WENT TO START THE CAR, ALL THE LIGHTS FLICKERED AND THE SEATS RATTLED FROM ELECTRICAL PULSES. THE CAR DID NOT START AT ALL. WE HAVE HAD THIS HAPPEN 20+ TIMES. SOMETIMES WHEN WE JUMP THE CAR, IT WILL START. THE DEALERSHIP HAS REPLACED THE BATTERY 4 TIMES. IT IS CLEARLY NOT THE BATTERY. NISSAN NEVER HAS AN ANSWER.

Mileage: 22,000

ON SOMEWHAT RANDOM OCCASIONS THE VEHICLE WILL NOT START, IN TOTAL OVER 13 SEPARATE OCCASIONS. AT TIMES IT WILL START AFTER 5 OR 6 ATTEMPTS SOMETIMES 20 ATTEMPTS. ON THE LAST 5 OCCASIONS IT WOULD NOT START UNTIL A BATTERY CHARGER OR OTHER BATTERY WAS USED. I HAVE USED THE LAST OCCASION FOR DATE OF OCCURRENCE. HAD IT TO THE DEALERSHIP 3 TIMES AND THEY CANNOT DUPLICATE. IT IS A RANDOM OCCURRENCE SOMETIMES AFTER A WEEK AND SOMETIMES AFTER A COUPLE OF MONTHS. THE LAST TIME IN NOVEMBER I HAD TO JUMP START IT 4 TIMES BEFORE I COULD GET IT TO THE DEALER AND THEY COULD NOT DUPLICATE IT. THE VEHICLE IS UNRELIABLE. THE REGIONAL REP IS NOW WORKING WITH ME AND HAVING ME TAKE IT TO THE DEALERSHIP ONE MORE TIME TO CHECK IT AGAIN.

Mileage: 27,092

2019 ARMADA WITH JUST OVER 5000 MILES. DEAD BATTERY TOWED OR JUMPED 5 TIMES. RECALL SWITCH REPLACED. THE PROBLEM STILL CONTINUES. SEEMS LIKE A DEAD BATTERY JUST 15 MINUTES AFTER SHUTTING OFF . WE CALLED BUT WRECKER WAS A PROBLEM SO WE USED A JUMP START. BATTERY IS SUPPOSE TO BE A BRAND NEW ONE DEALER SAID WHEN WE DROVE AND DROPPED OFF AT DEALERSHIP THIS A.M. HAVE NO IDEA HOW IT COULD JUST BE THE BATTERY. IT SHOWS IT'S CHARGED ONCE STARTED. WE LIVE IN A RURAL AREA AND OF COURSE LIKE ANYONE WE NEED A DEPENDABLE CAR. SEEING OTHERS HAVING SUCH PROBLEMS TELLS US NISSAN MAY BE A CAR WE RETURN AS A LEMON. EACH TIME CELL SERVICE HAS BEEN VERY LIMITED. TEXTING WORKED SO I COULD GET MY HUSBAND A TOW TRUCK. NISSAN HAS OUR RECORD WE WILL OBTAIN AND KEEP. LAST NIGHT ALL LIGHTS ETC. WE'RE OPERATING JUST NO START OR ATTEMPT TO START WITH IGNITION. THEN IN A FEW MINUTES ALL WAS DEAD. DOOR WOULD NOT EVEN UNLOCK TO LET US IN AFTER GETTING JUMPER CABLES BUT AFTER A FEW MINUTES AND REPEATED ATTEMPTS IT UNLOCKED.

Mileage: 5,000

IN AUGUST 2020, I HAD TO JUMP START MY ARMADA DUE TO BATTERY DRAINED WHILE PARKED. THE VERY NEXT DAY, SAME THING HAPPENED. NISSAN REPROGRAMMED ECM IN SEPTEMBER DUE TO RECALL. WORKED FINE UNTIL OCTOBER 21, WHEN THE SAME PROBLEM OCCURRED AGAIN. I DROVE IT THAT MORNING, BUT WHEN I TRIED TO START IT THAT AFTERNOON, IT WOULD NOT START AND THE INTERIOR JUST FLASH ON AND OFF. HAD TO JUMP START AGAIN.

HAVING ISSUES WITH MY DOME LIGHTS STAYING ON, ONCE ALL THE DOORS, ARE CLOSED. I'VE HAD THIS CHECKED 3 TIMES, AT 2 DIFFERENT NISSAN'S AND KNOW ONE CAN FIND THE ISSUE. I'M PUTTING IT IN THE SHOP, LATER THIS WEEK I'VE HAD TO REPLACE THE BATTERY, DO TO THE DOME LIGHTS, BEING ON AND I HAVE NO KNOWLEDGE UNTIL MY FAMILY COMES HOME, OR MY NEIGHBOR LETS US KNOW. I JUST PURCHASED THIS VEHICLE IN MARCH 2020.

DEAD BATTERY UNDER NORMAL USAGE. THE VEHICLE STARTED AS NORMAL FROM HOME. I PARKED IIT AFTER 30 MINUTES DRIVING. AFTER TWO HOURS BACK AT THE PARKING LOT THE ARMADA WOULD NOT START. I HAD TO JUMP START IT.

Mileage: 38,800

HAD BATTERY REPLACED IN OCTOBER 2019 AND BRAKE SWITCH DUE TO VEHICLE NOT STARTING. I HAD TO HAVE VEHICLE TOWED. NOW, HAVING SAME ISSUE WITH VEHICLE NOT STARTING. HAVING IT TOWED TO DEALERSHIP IN DALLAS

TL* THE CONTACT OWNS A 2019 NISSAN ARMADA. ON SEVERAL OCCASIONS, THE VEHICLE WAS TAKEN TO CAPITAL NISSAN (5501 MARKET STREET, WILMINGTON, NC 28405) TO BE DIAGNOSED DUE TO DEFECTIVE FORWARD FACING AND BACK UP CAMERAS. THE CONTACT STATED THAT THE AUDIBLE SOUND WAS INOPERABLE WHILE THE VEHICLE WAS BEING REVERSED. THE CONTACT WAS INFORMED THAT THE SONAR SYSTEM ERROR ON AV DISPLAY WAS UNDER REVIEW AND NO REPAIR WAS RECOMMENDED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V654000 (BACK OVER PREVENTION). THE MANUFACTURER NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

Mileage: 7,000

BCI MALFUNCTION MESSAGE DISPLAYED ON THE DASH ALONG WITH OTHER INDICATORS. VEHICLE WOULDN'T START. SERVICE DEPARTMENT SUGGESTED TO CONTINUE TO PRESS THE BRAKE AND PUSH START BUTTON WHILE I WAITED FOR ROAD SIDE ASSISTANCE TOW. AFTER ABOUT 15 MIN THE VEHICLE STARTED. MINUTES LATER THE VEHICLE WAS ON BUT WOULD NOT MOVE OUT OF PARK. CONTINUED TO ATTEMPT WHILE WAITING FOR TOW AGAIN AND IT EVENTUALLY WENT OUT OF PARK. THE NEXT DAY IT WOULD NOT START AGAIN AND EVENTUALLY DID. DROPPED OFF AT DEALER FOR SERVICE. PICKED UP THAT AFTERNOON AND WAS TOLD THEY REPLACED THE BRAKE SWITCH. I DROVE LESS THAN A MILE AWAY AND THE BCI MALFUNCTION MESSAGE CAME ON AGAIN AND DISPLAYED OTHER WARNING LIGHTS AGAIN AS WELL. I WAS BACK AT THE DEALERSHIP WITHIN 5 MINUTES OF DEPARTING AND PLACED IN THE SAME SMALL LOANER VEHICLE THAT DID NOT FIT MY FAMILY. PICKED IT UP MY ARMADA THE NEXT DAY AROUND NOON AND WAS TOLD THEY NOW REPLACED THE BRAKE SENSOR. DROVE OFF AND MADE ONE STOP ON MY WAY BACK TO WORK WHICH IS 4 MILES FROM THE DEALERSHIP AND BEFORE I MADE IT THERE THE BCI MALFUNCTION LIGHT CAME ON AGAIN. AFTER MUCH CONVERSATION AND FRUSTRATION THE VEHICLE IS BACK AT THE DEALERSHIP FOR THE 4TH TIME FOR THE SAME PROBLEM. I PURCHASED THE VEHICLE NEW JUNE 13, 2019 AND THE PROBLEMS STARTED SEPT 4TH 2019.

Mileage: 7,000