2020 NISSAN LEAF Fuel/propulsion System Problems

On November 5, 2025 our 2020 Nissan LEAF (42,701 miles) experienced rapid loss of battery capacity under normal driving/temperatures (80F.) Vehicle defaulted to "turtle mode" temporarily, an unsafe condition. Were able to replicate condition on subsequent days. Took vehicle to Cedar Park Nissan for evaluation. Technicians concluded that the traction battery had one or more defective cells and recommended battery pack replacement. Vehicle is inoperable. Started complaint with Nissan customer assistance. Dealer and Nissan refused use of a loaner vehicle, despite offering no timeline on repairing/replacing the battery pack. The defect in our vehicle's battery cells may lie in the battery chemistry and be related to issues associated with damage from DC fast charging (recall 24V-700.) Our vehicle has seen little or no fast charging, being charged mostly on Level 1 or Level 2.

There is a recall for my fast charging but it's been 2 years and they still no fixing the problem. The company have to take action. Please

Complete battery failure at 35,000 miles. Dealer confirmed. Unable to drive car. At least two months or more before battery can be replaced. Nissan refuses to provide loaner car or rental car. Still making momently payments on a car I can't drive.

In fall 2024 we noticed our Nissan Leaf starting to no longer be able to hold a charge. There were no warning lamps, messages, or other symptoms prior to this problem. It would go from fully charged to zero with no warning (including when driving on the highway) and would stop accelerating above 35mph. This was stressful and unsafe. It took 5+ months to "repair" the battery at the dealership, only to have the same issue occur again a few months later. This time the dealership "fixed" the issue in a little over a month, only for us to drive it home and immediately have the issue occur again (on a busy highway - thankfully no one in my family was injured or killed). The car is currently at the dealership for a third time. Combine this issue with an active recall on the charging system for over a year with no known fix, this vehicle no longer feels safe for my family. The car battery is still well within it's warranty period. I do not feel safe driving this car any longer and have experienced dangerous situations three times in this vehicle in the past year (for myself, my family, and potentially others on the road). I do not trust any "fixes" by the dealership at this point - as we've been assured it has been fixed twice now only to find out it has not. Nissan acknowledges there is an issue, and I have copies of all the service records.

Vehicle was taken to Nissan to perform "initial remedy" recall P5A22 on 10/24/25 to address recall R24B2. Vehicle was taken from dealer and was driving on 10/27/2025 and experienced a dramatic slow down/turtle mode with "Service EV System Power Reduced" error message.

The car was recalled over a year ago, and a remedy was promised in a few months. The issue has still not been resolved, resulting in the inability to take the car on a trip longer than about 175 miles. This completely compromises the usability of the vehicle!

This car has been under recall at risk of fire, injury, and death, and Nissan has made no attempts to fix the recall for years now. Im not able to use a feature I paid for and I'm worried if someone else uses the vehicle without knowing will start a fire

I am submitting this complaint due to Nissan's lack of action on a critical safety recall that has remained open without a remedy for over a year (NHTSA Recall Number 24V-700 / Nissan Recall Number R24B2). The recall involves a manufacturing defect in the high-voltage battery that can cause overheating and fire during DC fast charging. This is a severe safety risk, not only to owners but also to nearby vehicles and property at charging stations. Nissan’s only response has been to tell owners not to use DC fast charging, which was inadequate as a temporary measure and unacceptable as a long-term solution. Without access to DC fast charging, vehicle usability is severely compromised. Daily commuting is difficult, and long-distance travel is nearly impossible. Level 1 and 2 charging do not provide practical alternatives, and many owners rely on DC fast charging as their only feasible option. This feature is a basic expectation of modern EV ownership, and had I known I would lose it indefinitely, I would never have purchased this vehicle. After a full year, Nissan has provided no remedy, no timeline, and no meaningful communication. Even if a fix were announced today, implementation would take additional weeks or months. This is not a timely response to a major safety and usability issue. As an affected owner, I expect one of the following: (1) Nissan issues and implements a permanent fix within 30 days, (2) provides a free loaner vehicle until a remedy is available, or (3) repurchases the defective vehicles from me and other affected owners. Continuing with no action is unacceptable. As a repeat Nissan customer, this experience has been deeply disappointing and has caused me to lose confidence in the brand.

Note: Searching for similar complaints I found them under "Engine", "Electrical", and "Fuel". There are many such complaints! My 2020 Nissan Leaf has been under a recall notice since September of 2024 (12 months ago). Nissan warned the battery may catch fire during level 3 (rapid) charging. Nissan ordered owners not to use rapid chargers until a fix was in place. Such a fix was (and still is) promised by March 2025. That date is 6 months past now and yet their website still proclaims it. This, to me, demonstrates that Nissan is not actively working on the problem. They seem content to have shifted the burden of dealing with the problem onto their customers. Rapid charging is not a luxury, especially with large capacity batteries. Fully charging the car in 2-3 hours instead of 10-12 hours is a key selling point of the vehicle. To remove it amounts to a bait and switch. One year is an extremely generous amount time to allow for a solution. Obviously, they want a software solition to avoid the high cost of replacing the batteries. Obviously, they can't find a software solution. It is time for them to be forced to accept the higher cost consequence of releasing a faulty product. P.S. During a phone conversation with Nissan customer service in late July, I was told (after many denials that anything was wrong with them proclaiming a fix in March 2025 in July 2025) that a fix would be available in November. As their site still says March 2025 I must assume that was a blatant lie to pacify me.

This vehicle has been impacted by the battery recall 24V-700, starting last September 19, 2024. As of today (August 15, 2025), there has been no movement on a solution to this recall, with Nissan's website still indicating a fix date of March 2025.

To Whom It May Concern, I am writing to formally submit a complaint regarding an unresolved safety recall affecting my 2020 Nissan Leaf, currently with approximately 30,000 miles. The recall in question addresses a battery overheating risk associated with Level 3 fast charging (CHAdeMO), which Nissan has acknowledged and advised owners to avoid until a solution becomes available—scheduled for November 2024. I have contacted my local dealership, Flow Nissan of Fayetteville (4559 Raeford Rd, Fayetteville NC, 28304 - Tel: 910-323-4400), multiple times requesting assistance during this period. Unfortunately, the service department informed me that no temporary solution or loaner vehicle could be provided, stating that Nissan National has yet to authorize support. As a member of the U.S. Air Force Reserve, this situation poses a serious hardship. My duty station is located approximately 90 minutes from my residence, and I am required to report three times per month. The inability to reliably and safely operate my vehicle places not only my personal safety at risk due to the recall restrictions but also jeopardizes my ability to fulfill military obligations. I respectfully request that Nissan provide a loaner vehicle or alternative transportation during this recall period or offer compensation to secure a rental. This issue is not only a safety concern but is now directly impacting my professional responsibilities as a servicemember. Thank you for your attention and support in resolving this matter. Sincerely,

Can’t use fast-charging! I am filing this complaint regarding Nissan’s failure to resolve the DC fast charging issue affecting my 2020 Nissan Leaf. In October 2024, Nissan issued a recall for nearly 24,000 Leaf vehicles due to a fire risk linked to Level 3 fast charging. Nissan advised owners to stop using fast charging and promised a software update by November 2024 to fix the issue. It is now March 2025, and Nissan has yet to deliver the promised fix. As a result, I cannot safely use a key feature of my vehicle, which significantly impacts its functionality and usability for long trips. This continued delay has caused major inconvenience and has left owners without a solution for months beyond Nissan’s stated timeline. I am requesting that the NHTSA investigate Nissan’s failure to resolve this issue and hold the company accountable for not providing a timely fix. Nissan should either deliver the promised update or offer alternative solutions for affected owners. Please confirm receipt of this complaint and advise on any further steps I can take.

My Nissan Leaf high voltage battery has experienced excessive heating due to normal use of the level 3 chargers. Recently the battery tripped a fault sensor due to the expansion of battery cells due to excessive heating, and the vehicle is no longer drivable. They recommend replacing the battery, but refuse to help with the repairs because the vehicle is 3000 miles over the battery warranty. With the latest recall I believe this is unacceptable, and Nissan isn't even sure they can get a replacement battery. Please help.

Driving on [XXX] to Denver, when it gets to about 55% it jumps to less than 10% triggering an alarm to recharge. And by the time I get to the nearest charger, it’s about 1%. When I stop at traffic light it goes back up. Just started this recently. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have previously had an issue with low resistance of the high voltage battery. This resulted in the car giving a warning code that prevents the restart of the vehicle once it's turned off. This is itself potentially leaves a driver in an unsafe location if they are in an isolated place since you are also unable to charge. I took it to the dealer multiple times and it took them almost a month to determine the vehicle did have an issue, that it needed 8 modules out of around 24 total replaced. These modules were replaced and the vehicle was returned to me. In spite of this the vehicle when under 50% capacity still exhibits erratic range and capacity readouts when under heavy load. The vehicle has been returned to the dealer and is under investigation again because it is unsafe to drive in this condition. There is currently an outstanding recall for high internal resistance when dc charging. This is the same resistance the battery has at all times so to assume it will only be a charging issue and not discharging is disingenuous. Any time a high load, either going into or out of, the battery a high internal resistance will lead to a cascading failure. The only repair is either replacement or the battery or derating the battery. The latter would vastly decrease the capabilities of the vehicle.