2009 NISSAN MAXIMA Suspension Problems

The contact owns a 2009 Nissan Maxima. The contact stated while driving 65 MPH, the front end of the vehicle started shuddering uncontrollably. The contact was able to pull over to the side of the road. The contact was able to continue driving to the residence at 20 MPH. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 200,000.

Mileage: 200,000

The contact owns a 2009 Nissan Maxima. The contact stated while driving at an undisclosed speed, he heard an abnormal knocking sound emanating from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the front-end mounting strut insulator. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 09V358000 (Suspension) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

I recently had my father pass away and my mom gave me his car , the air conditioning stopped working then the serpentine belt broke so I had a mobile mechanic come out and replace serpentine belt and tensioner. Then the power steering wheel fell off on freeway luckily no one was hurt I had to have the power steering pump replaced and another new serpentine belt installed. Then I went to get tires and an alignment done on the vehicle because it was driving kinda weird to be informed that the struts need replaced when I know my father had the struts replaced less then a year ago . Now today I was driving came to a red light and lost all power i could not even use hazard lights because I had no power. I was stuck there.I had to get towed home and purchased a new battery then called a mobile mechanic and was informed I have an ecm failure.with that being said car is unsafe to drive oh and serpentine belt broke again.

On 9/12/22, my son purchased a 2009 Nissan Maxima from Street Cars. My son was told that the car did not pass the state inspection, but all items on the list were taken care of. The salesman noted the Air Intake Tube would be ordered for the car and installed once received. My son paid $5299 in cash. My son wanted to pay with a cashier's check, but the salesperson requested cash. On the way home to Woodbridge from Fredericksburg, the vehicle began to slow down as if it were going to cut off. My son slowed down and proceeded home. On 9/13/22, my son went to Minnieville Exxon to have the vehicle emissions test completed, and the car was listed as "Not Ready." In addition, seven (7) additional issues must be addressed before the vehicle can pass. We began calling the salesman at 11:45 am, sent a text message at 12:17 pm, and called until 1:30 pm. Due to what we felt were deceptive practices, we traveled to Street Cars in Fredericksburg to speak with the salesman about returning the vehicle for a refund. The salesman stated the vehicle was sold "As Is” and is on the Bill of Sales. We asked about the sign on the front of his business which states "3-Day Return Policy". The salesman said it does not apply to cash cars or discounted cars. When asked about the items on the failed inspection report being taken care of, the salesperson refused to discuss it further. The salesperson stated my son should use the warranty, where he will be responsible for half the cost of all repairs. When the salesperson was asked about the Air Intake Tube order, he refused to provide a confirmation number for the order, a telephone number, or a location for the company. My son did not receive any title paperwork and was told to sign the vehicle delivery form when items had not been received. We contacted ASC Warranty company which was provided with the vehicle, and they told us to take the car to any automotive repair shop for an estimate. We took the vehicle to Sheehy Nissan in Manas

The contact owns a 2009 Nissan Maxima. The contact stated that while driving at 45 MPH, there was an abnormal sound coming from the suspension. The vehicle was taken to the dealer where it was informed that the VIN was not included in NHTSA Campaign Number: 09V358000 (Suspension) and he needed to pay out of pocket for the repairs. The vehicle was not repaired. The manufacturer was contacted, and they stated that the vehicle warranty had expired and referred the contact to the NHTSA Hotline. The failure mileage was 120,000.

Mileage: 120,000

I own a 2009 Maxima. I took the vehicle into a repair shop to diagnose a problem that i was experiencing with the suspension. The vehicle made a thumping noise on rough or bumpy road surfaces and felt as though the front end was going to break apart whenever I hit even a small pot-hole. I was told that the complete strut assembly as well as the lower control arms had to be replaced. I was also advised that my vehicle was unsafe to drive. The cost and labor to replace these parts is approx. $1,400. I can't afford to repair the vehicle at this time as I am unemployed due to Covid-19. I'm no mechanic but I will have to attempt to repair the vehicle myself.

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO GASTONIA NISSAN (2275 E FRANKLIN BLVD, GASTONIA, NC 28054, (855) 274-8641) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS RELATED TO THE ELECTRONIC STEERING LOCK AND THE STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A MANUFACTURER RECALL CAMPAIGN REGARDING THE ELECTRONIC STEERING COLUMN LOCK. THE DEALER ALSO STATED THAT THE STRUTS WERE CORRODED AND NEEDED REPAIR; HOWEVER, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V358000 (SUSPENSION). THE MANUFACTURER PROVIDED CASE NUMBER: 38170451. THE FAILURE MILEAGE WAS APPROXIMATELY 10,684.

Mileage: 10,684

INTI STEERING LOCK WOULDNT ALLOW ME TO TURN ENGINE OFF AFTER PARKING IN MY DRIVEWAY THEN NOT STARTING AFTER I HAD TO DISCONNECT BATTERY CABLE TO STOP ENGINE WHICH I AM FINDING OUT TO BE WIDESPREAD PROBLEM WITH THIS YEAR MODEL & OTHERS ALSO HAVE BEEN INFORMED OF RECALL ISSUE WITH BOTH FRONT STRUTS SAME YEAR & MODELS

Mileage: 174,000

I HAVE HAD TO REPLACE THE AXLE ON MY CAR IN 2013 AND IN 2019 WHICH HAS BEEN CRACKED EACH TIME. IT WAS STATIONARY AND I WAS HAVING MY BRAKES DONE.

Mileage: 133,358

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR AN OIL CHANGE, IT WAS DISCOVERED THAT THE REAR SWAY BAR HAD SNAPPED. THE CONTACT ALSO HEARD A CLICKING METAL SOUND WHILE DRIVING. THE DEALER (AUTONATION NISSAN LAS VEGAS, 5800 W SAHARA AVE, LAS VEGAS, NV 89146, (702) 570-1013) STATED THAT THERE WAS NO RECALL AND THAT THERE WAS NO FAILURE WITH THE SWAY BARS. THE MANUFACTURER WAS CALLED AND PROVIDED A CASE NUMBER. THE MANUFACTURER CALLED BACK AND STATED THAT THEY COULD NOT ASSIST SINCE THERE WAS NO RECALL OR CURRENT WARRANTY. THE DEALER STATED THAT THE VEHICLE WAS NOT UNDER A WARRANTY, WHICH WAS NOT TRUE. THE FAILURE MILEAGE WAS 72,300.

Mileage: 72,300

CONTROL ARMS BOTH NEED REPAIR, REPEATED ISSUES WITH TIRE INFLATION GAUGES, TIRE WEAR, STRUTS, AND STEERING. NEEDED REPAIR COSTING $2700 TO REPLACE CONTROL ARMS.

Mileage: 87,000

WHEN LOOKING UP MY MAKE MODEL AND YEAR OF CAR, YOUR SITE SEEMS TO INDICATE A "SUSPENSION/STRUT INSULATOR CRACKING" PROBLEM, HOWEVER, WHEN I CONTACTED THE NISSAN DEALERSHIP, THEY SAY FOR MY VIN # THERE IS ONLY ONE RECALL AND IT IS FOR A "STEERING COLUMN" PROBLEM . I JUST WANT TO KNOW ALL THE FACTS BEFORE I TAKE IT IN FOR REPAIRS THIS THURSDAY, MARCH 29, 2018.

Mileage: 184,000

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. WHILE DRIVING 45 MPH OVER A BUMP IN THE ROAD, THE CONTACT'S HUSBAND HEARD A POP SOUND COMING FROM THE WHEELS. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE TIRE EXPLODED WITHOUT WARNING AND THE PASSENGER SIDE TIRE WIRES WERE EXPOSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STRUT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.

Mileage: 147,000

TAKATA INFLATORS WITH WHAT HAVING FRONT END STRUTS HAVE BEEN CRACKED VERY BADLY WHERE STEERING IS HARD TO MAINTAIN ON ANY PARTS OF DRIVING IS 100% BAD.

Mileage: 113,000

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. ON SEVERAL OCCASIONS, WHILE DRIVING OVER BUMPS OR POTHOLES, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STRUT AREA OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DUBLIN NISSAN (2046 VETERANS BLVD, DUBLIN, GA 31021 (478) 275-2660), BUT THE FAILURE COULD NOT BE DIAGNOSED OR DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

RATTLING, CRACKING, VIBRATION AND ROAD NOISE COMING FROM THE FRONT WHILE DRIVING ON THE ROAD AT ANY SPEED. NOISE WAS VERY NOTICEABLE IF ROAD WAS BUMPY. IN MY EMAILS WITH NISSAN THEY ONLY WOULD REFER ME TO A LOCAL DEALERSHIP, WHICH IS 1 HOUR AWAY. I FORWARD NISSAN DOCUMENTS FOUND ON THE INTERNET STATING THE THIS YEAR MODEL HAD STRUT AND SUSPENSION PROBLEMS. NISSAN COULD ONLY TELL ME TO SEE A LOCAL DEALER.

TIRES VIBRATED AS IF OUT OF BALANCE. TOOK BACK TO DEALER HE REBALANCED AND ROTATED TIRES. THIS DID NOT CHANGE VIBRATION. CONTINUED TO HAVE VIBRATION AND DEALER STATED HE COULD FIND NOTHING WRONG WITH TIRES. DEALER STATED HE HAD NEVER SEEN A BAD TIRE ONLY BAD DRIVERS. THESE WERE NEW TIRES WITH LESS THAN 3000 MILES. I CONTINUED TO DRIVE WITHN THESE TIRES BUT FINALLY CHANGED TO COOPER RADIALS. HAVE NO PROBLEM SINCE CHANGING. FEEL DEALER UNJUST IN EVALUATION AND COMPLAINT. BASICALLY TIRES BOUNCED AT INTERSTATE SPEEDS. OUT OF 4 TIRES ONE WORN DRASTICALLY WHILE OTHERS WORE FAIRLY EVEN BUT ALL CONTINUED TO BE OUT OF BALANCE. COST AT PURCHASE ABOUT $875.00.

Mileage: 3,000

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE STATED THAT THE VEHICLE WAS TAKEN TO A MECHANIC WHERE IT WAS DIAGNOSED THAT THE STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V358000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,687.

Mileage: 11,687

RECALL 2009 NISSAN MAXIMA WHEN DRIVING THIS VEHICLE THE FRONT END OF THE CAR IS NOT STABLE FEEL LIKE THE CAR IS WOBBLING AND THE TIRE IS GOING TO COME OFF. AND I ALWAYS HEAR THIS LOUD CRACKING/POPPING SOUND WHEN BACKING UP AND WHEN I PUT THE CAR IN DRIVE AND GO FORWARD, WHILE DRIVING I SOMETIMES CAN HER THIS CRACKING/SQUEAKING SOUND AND ALSO THE TIRE INDICATOR CONSTANTLY STAYS ON. I HAVE TAKE IT TO THE SHOP TO BE CHECKED, AND THEY HAVE CHECK THE AIR PRESSURE IN EACH TIRE ON MY CAR AND ALSO THE SPARE TIRE IN THE TRUNK OF MY CAR SEVERAL TIMES. AND THE TIRE INDICATOR WILL NOT GO OFF. GOD FORBID IF WHEN I GO OVER A SPEED BUMP THE ENTIRE CAR MAKES THIS LOUD SQUEAKING SOUND. WHEN MY VEHICLE ENGINE IS ON PASSAGE AIRBAG INDICATOR KEEP BLANKING AND WILL NOT GO OFF, STAYS ON CONSTANTLY. SOMETHING IS WRONG WITH THIS. I DO NOT FEEL SAFE WITH PASSAGE IN MY CAR BECAUSE OF THIS PROBLEM. BY THE GRACE OF GOD I HAVE NOT HAD AN ACCIDENT." GOD BLESSED"

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT THE SHOCK ABSORBERS NEEDED TO BE REPLACED AND MADE A LOUD RATTLING NOISE WHENEVER THE VEHICLE DROVE OVER UNEVEN PAVEMENT AND/OR BUMPS IN THE ROAD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 49,000.

Mileage: 49,000

STEERING WHEEL LOCK - IGNITION LOCK ASSEMBLY FAILURE. I PURCHASED MY 2009 NISSAN MA XIMA IN NOV 2012 AND MY CAR HAS BEEN RUNNING PRETTY GOOD UNTIL THE DREADED DAY WHEN I WAS STRANDED BECAUSE MY CAR WOULD NOT START. I HAD MY CAR TOWED AND I WAS TOLD THAT THEVSTEERINGBWHEEL LOCK ASSEMBLY NEEDED TO BE REPLACED $1189.00. I DON'T KNOW ABOUT YOU, BUT IM NOT MADE OUT OF MONEY. AFTER A LITTLE RESEARCH I DISCOVERED THAT THIS PROBLEM HAS BEEN HAPPENING SINCE 09. THIS IS OUTRAGEOUS AND NISSAN SHOULD HAVE OWNED UP AND FIXED THIS PROBLEM ALONG TIME AGO. THIS IS UNACCEPTABLE AND THERE SHOULD BE A RECALL AND NOT JUST A BULLETIN. THERE IS A PROBLEM AND NISSA NEEDS TO FIX THERE WRONG, INSTEAD SELLING CARS KNOWING THAT THERE IS A PROBLEM. A RECALL NEEDS TO BE ISSUED AND NISSAN NEEDS TO DO THE REPAIRS IMMEDIATELY WITH NO CHARGE TO THEIR CUSTOMERS.

Mileage: 114,000

STRUT MOUNTS ARE CRACKED AND DISINTEGRATING POSING A DANGER OF LOSS OF CONTROL OF THE VEHICLE. THERE IS A RECALL FOR THIS, BUT NISSAN CLAIMS THAT MY CAR IS NOT PART OF THE RECALL.

Mileage: 69,000

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. AFTER TAKING THE VEHICLE TO THE DEALER, THE TECHNICIAN RECOMMENDED THAT THE STRUT BE REPLACED. IN ADDITION, THE RIM ON THE FRONT DRIVER SIDE OF THE VEHICLE WAS CRACKED DUE TO A FAULTY STRUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. A RECALL FOR THE STRUT WAS ISSUED ACCORDING TO NHTSA CAMPAIGN NUMBER: 09V358000 (SUSPENSION), BUT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STRUT INSULATOR ON THE DRIVER'S SIDE FRONT SUSPENSION AND PASSENGER'S SIDE FRONT SUSPENSION WERE BOTH FRACTURED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V358000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,100.

Mileage: 80,100

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. WHILE DRIVING 40 MPH, AN ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE NEAR THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE UPPER FRONT STRUT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER NOT WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

Mileage: 123,000

WE PURCHASED A 2009 NISSAN MAXIMA AFTER DRIVING THE CAR HOME WE NOTICED A POPPING SOUND THAT WAS COMING FROM THE FRONT OF THE CAR. WE HAD IT CHECKED BY A MECHANIC AND WAS TOLD IT WAS THE FRONT END. HE REPLACED THE STRUTS, AND A COUPLE OF THE OTHER PARTS. WHEN WE PICK THE CAR UP IT WAS MAKING MORE NOISE THE WHEN WE BROUGHT IT IN. THE MECHANIC TOOK A LOOK UNDERNEATH THE CAR NEAR THE WHEEL. HE HAD TO TAKE ONE OF THE PARTS OFF BECAUSE IT HAD MALFUNCTION. HE STATED IT WAS A FAULTY MALFUNCTION PART. HE REPLACED IT AND THE ONE SIDE STOP POPPING. WHILE THE PASSENGER FRONT WHEEL STILL MAKES A POPPING NOISE. I HAVE OWED A TOYOTA, HONDA AND I HAVE NEVER HAD SUCH AN ON GOING PROBLEM. AFTER READING THE ISSUES THAT EVERYONE IS HAVING WITH THE FRONT END. I THINK I HAVE MADE A MISTAKE BUYING A NISSAN. I HAVE ALSO REPLACED TO RIMS BECAUSE OF CRACKING AND WARPING. *TR

Mileage: 68,785

CLICKING NOISE IN FRONT SUSPENSION AT INITIAL BACK UP OR FORWARD MOVING AFTER CAR HAS SETTLED FOR OVER SEVERAL HOURS. IT ONLY CLICKS ONE TIME. FRONT END SHAKES AT SPEEDS OVER 60 MILES AND HOUR ON SMOOTH HIGHWAY SURFACES. NISSAN STATES IF THE ISSUE CAN NOT BE DUPLICATED WHEN THEY TEST IT THEN IT CAN NOT BE ADDRESSED. PENSKE NISSAN TURNERSVILLE NJ. *TR

Mileage: 22,000

WEAK FRONT SPRINGS IN SUSPENSION! KNOWN DEFECT...NISSAN SHOULD ADDRESS THIS! THE NISSAN MAXIMA HAS PLENTY OF WEIGHT UP FRONT (TRANSMISSION AND ENGINE). MY 2009 MAXIMA S HAD THE LARGE FRONT COIL SPRING OF THE SUSPENSION SNAP IN HALF WITHOUT WARNING WHILE TURNING A CORNER. I WAS TURNING AND BRAKING LIGHTLY WHEN IT SNAPPED IN TWO. SCARY!! THE NISSAN DEALERSHIP WHERE I HAD THE MAXIMA SERVICED ADMITTED THAT THIS IS A COMMON PROBLEM..."WE REPLACE A FRONT SPRING ON A '09-10' MAXIMA AT LEAST EVERY MONTH, OFTEN FOR A SURPRISED CUSTOMER." ESTIMATED COST TO REPLACE JUST THE FRONT SPRINGS (THEY RECOMMEND YOU DO AS A PAIR OR YOU WILL BE BACK FIXING THE OTHER SPRING REAL SOON) WAS $1,000.00, AND THIS PRICE DOES NOT INCLUDE THE STRUTS BEING REPLACED, --ONLY THE SPRING, STRUT BEARING, AND FRONT SPRING SEAT THAT CONTACT THE SPRING DIRECTLY ARE REPLACED FOR YOUR $1000 OUT-OF-POCKET. TO THE BEST OF MY KNOWLEDGE NISSAN HAS NOT ADMITTED THERE IS A COMMON PROBLEM WITH THE ORIGINAL FRONT SPRINGS...NO RECALL, NO TECHNICAL SERVICE BULLETIN, NO DISCOUNTED REPAIR COSTS, NOTHING. HOWEVER, PLEASE NOTE THAT THE NEW REPLACEMENT SPRING FROM NISSAN HAS BEEN REDESIGNED WITH A SUBSTANTIALLY THICKER GAUGE OF SPRING AND COMES WITH A NEW SUPERSEDED PART NUMBER TO REPLACE THE ORIGINAL SPRING PART NUMBER. I HAVE OWNED 5 NISSAN VEHICLES OVER THE PAST 3 DECADES AND THEY HAVE BEEN GOOD CARS OVERALL. I HAVE LOGGED OVER 500,000 MILES ON NISSANS IN TOTAL. IT SHOULD BE NOTED THAT EACH AND EVERY ONE OF THE SPRINGS (ON THE NON-MAXIMA NISSANS) I'VE OWNED HAS LASTED THE ENTIRE LIFE OF EACH VEHICLE. FOR A SPRING TO SNAP IN HALF WITHOUT WARNING AT 60,000 MILES IS UNACCEPTABLE AND DANGEROUS. NISSAN SHOULD BE COMPELLED TO ADDRESS THIS FRONT SPRING ISSUE FOR ALL MAXIMA OWNERS. TO ME THIS IS A BLACK EYE ON THE FACE OF AN OTHERWISE EXCELLENT AUTO MAKER. *TR

Mileage: 60,000

I HAVE HAD SEVERAL COMPLAINTS WITH MY 2009 NISSAN MAXIMA, FIRST I KEEP HAVING TO REPLACE THE BATTERY WHICH I RECEIVED A NEW BATTERY FROM THE DEALER IN JANUARY OF 2013 WITH AN 84 MONTH WARRANTY, WELL TODAY THE BATTERY DIED AGAIN. I HAVE HAD ISSUES WITH THE STEERING COLUMN SINCE I PURCHASED THE VEHICLE IN AUGUST OF 2008. THE FIRST TIME STEERING COLUMN LOCKED AND THE VEHICLE HAD TO BE TOWED TO DEALER AND WAS REPLACED UNDER WARRANTY. IT WAS REPLACED AGAIN THE NEXT FEW MONTHS AND I WAS TOLD IT WAS THE BATTERY AND THEN SEVERAL MONTHS LATER STOPPED WORKING AGAIN THE UP AND DOWN FUNCTION. SECOND THE VEHICLE SUSPENSION WAS SUPPOSEDLY REPLACED DUE THE RECALL ...BUT I WAS TOLD RECENTLY BY DEALER THAT IT NEED TO BE REPLACED AGAIN AND THEY WERE TRYING TO CHARGE ME OVER $1200 FOR A RECALLED ITEM. WHICH I REFUSED TO PAY. *TR

THERE WAS AN OPEN RECALL ON THE THE STRUTS I PURCHASED THE CARE FROM ALANTIC NISSAN SEPTEMBER 2009. I TOOK THE CARE TO GET CHECKED OUT AND WAS TOLD THAT THE ORIGANAL STRUTS WERE ON THE CARE YET ALANTIC NISSAN SAID THAT THEY PROFORMED THE RECALL DECEMBER 2009. MY SPOUSE AND I DID NOT TAKE THE CARE TO GET THIS DONE BECAUSE WE WERE NOT AWARE NEVER TOLD THAT THERE WAS A RECALL. THE CAMPAIGN #09V358000. I ONLY FOUND THIS OUT BECAUSE AT SERVICE IN NISSAN 112 I WAS TOLD. I WAS TOLD THE NISSAN IS NOT REQUIRED TO TELL CONSMERS ABOUT RECALL NHTSA IS REQUIRDED TO DO SO. IF SO WAS I NOT INFORMED THAT THE TRANMISSON COVERAGE WAS CHANGED TO 120,000 THE STEERING WAS RECALLED AND MOTORS IN THE SEAT. *TR

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, HE DROVE OVER A BUMP AND HEARD AIR BLOWING OUT FROM ALL FOUR WHEELS AND THE VEHICLE BECAME VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE PROBLEM. THE CONTACT WAS MADE AWARE OF A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 09V358000 (SUSPENSION) BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

Mileage: 37,000

OUR VEHICLE BEGAN MAKING LOUD SQUEAKING/RATTLING SOUNDS UNDER OUR HOOD ON THE FRONT PASSENGER SIDE. WE NOTICED THE SOUNDS WERE GETTING LOUDER, SO MY HUSBAND DECIDED TO TAKE OUR VEHICLE INTO A NISSAN DEALERSHIP FOR OBSERVATION ON DECEMBER 24, 2013. WHILE AT THE DEALERSHIP, HE WAS TOLD VERY QUICKLY THAT THE SOUNDS WE HAD BEEN HEARING WERE THE RESULT OF THE CRACKING OF OUR SUSPENSION/STRUT INSULATOR. HE WAS ALSO TOLD THAT THE SAME CRACKING SUSPENSION/STRUT INSULATOR PROBLEM THAT WE ARE EXPERIENCING HAD AFFECTED MOSTLY ALL OF THE 2009-2010 MAXIMA MODEL VEHICLES THAT HAD BEEN MANUFACTURED, LAUNCHING A RECALL (NHTSA CAMPAIGN NUMBER 09V358000), EFFECTIVE SEPTEMBER 16, 2009. AFTER FINDING OUT THIS INFORMATION, WE CONTACTED NISSAN MOTOR ACCEPTANCE CORPORATION ON DECEMBER 24, 2013, BUT NMAC WAS CLOSED. ON DECEMBER 27, 2013, I CONTACTED A REPRESENTATIVE AT NMAC AND EXPLAINED THE ISSUES THAT WE ARE HAVING WITH OUR 2009 NISSAN MAXIMA, AND STATED THE ISSUES WE ARE EXPERIENCING ARE THE EXACT ISSUES THAT WERE DOCUMENTED AS A VEHICLE HAZARD UNDER THE NHTSA CAMPAIGN NUMBER 09V358000. I WAS TOLD BY THE REPRESENTATIVE THAT MY VIN # WAS NOT AFFECTED BY THIS RECALL; HOWEVER, I ASKED THE REPRESENTATIVE TO PLEASE EXTEND THE RECALL CAMPAIGN TO INCLUDE MY VIN #, SINCE OBVIOUSLY, MY NISSAN MAXIMA WAS ONE OF THE FIRST 2009 MODELS MANUFACTURED, AND IT IS CLEAR THAT WHATEVER PROBLEMS THE REST OF THE 2009 MODELS ARE EXPERIENCING, UNLESS THE FORMULA REGARDING HOW THE SUSPENSION/STRUT INSULATORS HAD BEEN MANUFACTURED WHEN I PURCHASED MY VEHICLE HAD CHANGED, THEN THERE IS NO WAY MY VEHICLE COULD NOT HAVE BEEN AFFECTED. AFTER SEVERAL DAYS OF COMMUNICATION BACK AND FORTH WITH THE NISSAN REPRESENTATIVE, WE WERE TOLD TODAY THAT NISSAN WILL NOT EXTEND THE RECALL TO INCLUDED MY VIN # BUT WILL ONLY OFFER TO PAY 1/2 THE COST OF THE PARTS ONLY, NO LABOR COSTS. *TR

Mileage: 111,000

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED BY THE DEALER, IT WAS FOUND THAT THE PASSENGER'S SIDE FRONT STRUT MOUNT WAS FRACTURED. THE DEALER ALSO INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 09V358000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.

Mileage: 107,000

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD NOT REMAIN STRAIGHT. THE FAILURE CAUSED DIFFICULTY WHEN THE CONTACT WAS ATTEMPTING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE STRUT MOUNTS HAD FAILED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V358000 (SUSPENSION), BUT THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,596 AND THE CURRENT MILEAGE WAS 55,633. UPDATED 8/26/13 *CN

Mileage: 55,596

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT AN UNUSUAL POP COMING FROM THE FRONT-END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER YET THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS ABLE TO LOCATE A RECALL FOR THE FAILURE (NHTSA CAMPAIGN ID NUMBER: 09V358000- SUSPENSION) BUT WAS ADVISED BY THE DEALER THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 45,000.

Mileage: 45,000

I PURCHASED A 2009 NISSAN MAXIMA ON NOVEMBER 12TH 2009, UNKNOWINGLY THAT NISSAN ISSUED A RECALL FOR THE FRONT SUSPENSION (RECALL SUMMARY NISSAN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 ALTIMA AND MAXIMA PASSENGER CARS. THE UPPER FRONT STRUT INSULATORS MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION RESULTING IN A POTENTIAL FOR THE STRUT INSULATOR TO CRACK) I HEARD NOISES FROM THE FRONT AREA OF THE CAR AND TOOK IT INTO THE DEALERSHIP, WHERE THE SERVICE DEPARTMENT SAID THEY COULD NOT FIND A PROBLEM, I TOOK THE CAR BACK AND THE NOISE GOT WORSE, I TOOK THE CAR BACK TO THE DEALER AND WAS TOLD THEY RECALLED THE VEHICLE FOR A SOUND DAMPENER, AND WAS REPLACED. I TOOK MY FAMILY ON A 2 HOUR ROAD TRIP WHEN MY VEHICLE BEGAN TO MAKE SERIOUS NOISES, THE CAR BEGAN TO JERK AND SHAKE. I LOOKED ONLINE AND NOTICED A RECALL THAT WAS NEVER BROUGHT TO MY ATTENTION, THE RECALL STATES THAT "IF THE STRUT INSULATOR IS CRACKED, THERE IS A POTENTIAL FOR THE STRUT ROD TO COME OUT OF ITS MOUNTING POSITION, WHICH COULD AFFECT VEHICLE STABILITY AND INCREASE THE RISK OF A CRASH", I RETURNED TO THE DEALERSHIP AND SPOKE WITH THE SALES MANAGER AND WAS TOLD THAT "IF I FELT THAT THE CAR IS UNSAFE THEN DON'T DRIVE IT!". I AM PAYING FOR A CAR THAT IS EXTREMELY DANGEROUS AND WAS SOLD THIS CAR AFTER THE RECALL AND STILL HAS NOT BEEN FIXED. I BELIEVE THAT MY FAMILY AND I HAVE BEEN SEVERELY BEEN PUT IN HARMS WAY AND HAVE BEEN LIED TO ABOUT A RECALL! I FEEL THAT THE DEALERSHIP HAD THE DUTY TO REPAIR A CRUCIAL SAFETY ISSUE ON A VEHICLE THAT WAS PRESENT ON THEIR LOT. I HAVE MADE THREE ATTEMPTS TO HAVE THE VEHICLE REPAIRED AND NOW FEAR FOR THE SAFETY OF MY FAMILY. *TR

Mileage: 7,000