2007 NISSAN MURANO Structure Problems

The contact owns a 2007 Nissan Murano. The contact stated while driving at an undisclosed speed, the contact heard an abnormal rumbling sound coming from the rear end of the vehicle. There was no warning light illuminated. The contact pulled over to the side of the road and became aware that the rear subframe of the vehicle was inoperable. The vehicle was towed to an independent mechanic, where it was diagnosed with corrosion on the rear subframe, causing the rear subframe to fail. The contact was informed that the subframe needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 156,000.

Mileage: 156,000

The contact owns a 2007 Nissan Murano. The contact stated while driving at an undisclosed speed, the contact heard an abnormal rumbling sound coming from the rear end of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who observed excessive corrosion on the rear subframe of the vehicle. The contact was informed that the vehicle was not safe to drive because the rear axle could become detached. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 142,000.

Mileage: 142,000

The contact owns a 2007 Nissan Murano. The contact stated that while inspecting the vehicle, it was discovered that the entire subframe was rusted. The cause of the failure was not yet determined. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 270,000.

Mileage: 270,000

The contact owns a 2007 Nissan Murano. The contact stated while driving at an undisclosed speed, the rear subframe cracked. After inspecting the vehicle, the contact became aware that the subframe was very rusted. The vehicle was not repaired or diagnosed by an independent mechanic or local dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 145,000.

Mileage: 145,000

Sub Frame rotted. Rear Tires tilted due to this. sway bar off. Causes swerving

The rear subframe is rusted through in several areas. The rear sway bar connection point on the rear driver side control arm is no longer connected due to rust. The rear tires are slanted inward causing uneven tire wear. The vehicle sways from side to side while driving on any surface that is even slightly slick. The problem was discovered while replacing the rear brakes on the vehicle.

The contact owns a 2007 Nissan Murano. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal dragging sound coming from the rear of the vehicle. The contact was able to safely drive the vehicle to the residence. The vehicle was taken to an independent mechanic the next day. The failure was diagnosed as a fractured sway bar and corroded subframe. The contact was informed that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,786.

Mileage: 106,786

The contact owns a 2007 Nissan Murano. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal dragging sound coming from the rear of the vehicle. The contact was able to safely drive the vehicle to the residence. The vehicle was taken to an independent mechanic the next day. The failure was diagnosed as a fractured sway bar and corroded subframe. The contact was informed that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,786.

Mileage: 106,786

The contact owns a 2007 Nissan Murano. The contact stated while driving 35 MPH, the vehicle started swerving side to side without warning. The contact was able to pull over safely. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the front driver’s and passenger’s side subframe was rusted. The control arms and the subframe was replaced. The manufacturer was not contacted. The failure mileage was 101,000.

Mileage: 101,000

Have been driving Murano thinking only needed 4 wheel alignment. Rear wheels as I was told some time ago looked like to tow in I think you call it was off, leaning in. Took to garage, mechanic stated, k- frame completely rusted in half on both sides. Stabilizer bar just dangling. Stated it's a wonder I had not been killed. Said from the look I had been driving it for quite some time in this condition. Currently has 175k miles on it. I bought in 2019, had 161k on it then. Bought up north. Vehicle is in perfect shape otherwise. Now, I have nothing. He said possible I could have bought that way. I see many, many of these frames rusting through too early. Why would Nissan avoid this issue. I will put date discovered, but I believe date was years sooner as I only drive in local area.

The frame has rusted out of the vehicle at only 156,000 miles. It is unsafe as the rear suspension and sway bars are no longer connected to the frame. This causes unsteady movement and swaying when in motion endangering the driver and others on the road. The problem was confirmed by a professional mechanic. I have not had it inspected by the manufacturer nor another party. There were no warning lamps only the onset of severe instability regarding the suspension.

Took my car in for a front end alignment and wobbling in the rear when hit bumps. Informed that the rear subframe is completely corroded and “rotted out”. Quoted repair cost of $3900, and the car is deemed unsafe to drive in its current condition.

Had previously felt some shaking in car as accelerating on roadway. Did not realize at that time the my rear subframe was rusting out. When Murano was parked in driveway noticed that the back wheels where turned inward. After inspecting car found that there was a lot of rust on my rear subframe making it unsafe to use this vehicle anymore. Cost of repairs are well over 2,000. This vehicle had just turned 100k miles when this happened.

The contact owns a 2007 Nissan Murano. The contact stated while having the vehicle inspected, the mechanic became aware that the rear subframe was severely rusted. The dealer was contacted but the dealer provided no assistance. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 146,000.

Mileage: 146,000

When i applied the brakes the car pulled to the right so I brought it to my mechanic to find out the rear control arm bracket pulled out of the sub frame near the body bushing the rest of the car is not rotten only parts of the sub frame

The contact owns a 2007 Nissan Murano. The contact stated that the rear wheels were tilted inwards. The contact stated she had to add air to the passenger’s side front and driver’s side rear tires. The contact stated that the rear cross member was rusted and had a hole. While doing routine maintenance, an independent mechanic noticed the hole and the rust. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 131,251.

Mileage: 131,251

Both rear tires suddenly began wearing severely inside. Both were bald on the inside. The car ha 100,284 miles and the tires have approximately 4,000 miles. I had a 4 wheel alignment performed and was told the rear subframe was too rusted to perform a complete alignment. I fear it will it will crack and lose control. Based upon other complaints on the rear subframe it is clear the material used was inferior.

approximately 1 month ago my Nissan began shaking when the speedometer reached 20-40 miles per hour. the shaky would get bad enough to where I was not able to keep it straight and would have to pull off the road. this went on for about 1 and half weeks. My husband noticed that the tops of the back tires were tilted inward. when he inspected my car he found that the rear sub-frame had broke. we also discovered that this is something that is not normal due to wear and tear. failure of Nissan to rust proof the sub-frame is to blame. I noticed several complaints from other owners of Nissan Murano's 2006-2007 on the internet. one of those were able to get a 'settlement' from Nissan, but did not detail how they went about doing that. i called Nissan customer service and all I got was there is nothing they can do because of the age of my car, even though i explained to her that this is something that could have been prevented when the car was manufactured and was due to negligence on Nissan's part. we have not taken my car to a dealer or service center as my husband, who use to race cars, is very familiar with cars. my car that has always been so dependable and is now junk, as it will cost more to repair it than what it's worth.

The contact owns a 2007 Nissan Murano. The contact stated that the vehicle was taken to an independent mechanic for a wheel alignment when it was discovered that the rear subframe was cracked and had a significant amount of corrosion. The independent mechanic informed the contact that the wheel alignment could not be completed due to the failure. The contact then stated that while driving 55 MPH on the expressway, the rear wheels spun out on two different occasions. The vehicle was taken back to the independent mechanic who then informed the contact that the rear differential wheel bearing was cracked on the rear driver’s side. Additionally, the contact was informed that the rear wheels needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 183,000.

Mileage: 183,000

The rear passenger k frame is rusted in half...almost caused me to wreck with my 2 young kids inside... very unsafe... something needs to be done about this problem...

Mechanic showed me the rusted rear K frame that not safe to drive. It shouldn’t happen at 180K mile.

Someone sold me this car unsafe. The subframe is rusted all the way, and it’s barley holding the back of the car together. An accident could’ve happened while I was driving it. The problem has been confirmed by my local mechanic. There were no signs indicating this safety hazard.

The contact owns a 2007 Nissan Murano. The contact stated while driving approximately 55 MPH on wet and snowy roads the tire would go inward. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and informed the contact that the lower control arms needed to be replaced. The contact related the failure to NHTSA ID Number: 10206391 (Suspension). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 210,000.

Mileage: 210,000

The contact owns a 2007 Nissan Murano. The contact had initially taken the vehicle to an independent mechanic who discovered a massive hole on the subframe due to excessive corrosion. The contact then took the vehicle to the dealer where it was purchased where it remained in their possession awaiting an estimate for the repair. The manufacturer was also notified of the failure and referred him to NHTSA for assistance. The vehicle was not repaired. The failure mileage was 83,314.

Mileage: 83,314

The rear subframe rusted off on drivers side. I financed this car only 10 months ago and now I can not drive it. It is very dangerous to drive, and the mechanic told me I should no longer drive it because of how dangerous it is. I have seen numerous complaints about people having the same rear subframe rusting. I can not afford to get it fixed and I’m still paying on the car. I got it for $7,500 and have put over $2,000 in it. I still have $4,500 left on it. They need a recall, this is a safety hazard for not only the driver and passengers, but for civilians walking or driving by the car, which at any moment the tire can fly off. Please recall the vehicles before someone puts in a lawsuit.

Noticed bowing of my rear tires. Looked under car and noticed a lot of rust. Spoke to mechanic who said this is a known issues with murano-in particular corrosion if the rear subframe.

THE REAR SUB FRAME IS COMPLETELY RUSTED IN TWO. THE REAR SWAY BAR FELL OFF IN THE HIGHWAY WHILE DRIVING. THE VEHICLE WAS IN MOTION.

Mileage: 139,000

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT CONDENSATION AND ICE WAS PRESENT ON THE INSIDE OF THE FRONT WINDSHIELD CAUSING A VISIBILITY HAZARD. ALSO, CONDENSATION AND WATER WAS PRESENT INSIDE THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

THER REAR SWAY BAR BROKE ON MY WAY HOME FROM WORK ONE DAY ON THE HIGHWAY AND WHEN I LOOKED UNDER THE VEHICLE TO SEE WHAT IT WAS, THE ENTIRE UNDERBODY IS ROTTED OUT TO INCLUDE THE SUBFRAME. THIS IS NOT AN ISOLATED INCIDENT WITH THIS MODEL VEHICLE. THE VEHICLE IS NO LONGER SAFE TO DRIVE.

Mileage: 106,000

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO RECEIVE AN UNKNOWN REPAIR, AND WAS INFORMED THAT THE THERE WAS SEVERE CORROSION TO THE SUBFRAME OF THE VEHICLE. THE CONTACT STATED THAT DUE TO THE FAILURE, THE REAR WHEELS WERE TURNED INWARD. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SAFE TO BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000.

Mileage: 168,000

RUSTED SUB FRAME STATIONARY I NOTICE IT WHEN REPLACING REAR TIRES. *TR

Mileage: 165,000

WAS DRIVING 50KM/H WITH MY GRANDSON IN THE CAR ON A SIDE STREET WHEN WE HEARD A LOUD BANG AND THEN SOMETHING DRAGGING ON THE GROUND, I PULLED OVER AND GOT OUT TO FIND THE CONTROL ARM HAD BROKEN THE SUBFRAME AND HIT THE GROUND. THANKFULLY MY SELF AND MY GRANDSON WERE OK AND THE COMPRESSED SPRING FOR THE REAR SUSPENSION DID NOT COME OUT OF ITS HOLDER.

Mileage: 114,953

I HAVE A 2007 NISSAN MURANO SE, GARAGE KEPT IN SOUTHERN PA. WHILE THE VEHICLE WAS BEING DRIVEN THE REAR FRAME OF THE VEHICLE RUSTED COMPLETELY THROUGH RESULTING IN A LIFE THREATENING CONDITION. THE CAR IS NOT DERIVABLE, WAS TOWED TO A MECHANIC WHO INFORMED US THAT THE REPAIR ESTIMATE WOULD BE OVER $3,000. I SEE MANY SUCH REPORTS BUT CAN FIND NO EVIDENCE OF A RECALL BY NISSAN.

Mileage: 150,000

THIS YEAR THIRD NISSAN MURANO, I HAVE SEEN 3 SUB FRAME AND WHERE BOLTED RUSTED AND THIS VEHICLE HORRIBLE IS UNSAFE TO BE ON THE ROAD BECAUSE OF THIS PROBLEM WILL EFFECT DRIVING CONDITION WILL MAKE VEHICLE LOSE CONTROLL EVEN FLIP IT.

Mileage: 130,125

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE SERVICED, THE TECHNICIAN NOTICED THAT THE REAR SUBFRAME WAS CORRODED THROUGH AND THE SWAY BAR WAS DETACHED ON THE PASSENGER SIDE. THE CONTACT CALLED WRIGHT NISSAN (10520 PERRY HWY, WEXFORD, PA 15090, (724) 799-2698) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000. *PM*JB

Mileage: 39,000

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT NOTICED THAT THE VEHICLE'S K FRAME WAS RUSTED NEAR THE DRIVER'S SIDE, WHICH WAS UNDERNEATH THE REAR OF THE VEHICLE AND SUPPORTED THE SUSPENSION. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE PART NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: [XXX] THE DEALER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 169,005. *LN*JB*DT *TP *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 169,005

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT NOTICED THAT THE VEHICLE'S K FRAME WAS RUSTED NEAR THE DRIVER'S SIDE, WHICH WAS UNDERNEATH THE REAR OF THE VEHICLE AND SUPPORTED THE SUSPENSION. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE PART NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: [XXX] THE DEALER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 169,005. *LN*JB*DT *TP *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 169,005

WHEN DRIVING DOWN THE ROAD NOTICED THAT THE VEHICLE BEGAN TO GET A LITTLE SHAKY. WHEN STOPPED AND LOOKS, NOTICE THAT THE BACK WHEELS WE'RE NOT STRAIGHT. TOOK TO A MECHANIC AND WAS INFORMED THAT THE LOWER FRAME WAS RUSTE AND FALLING TO PIECES.. RUST WAS NOT NOTICED ON ANY OTHER PART OF THE VEHICLE. CAR WAS DEEMED UNSAFE BY THE MECHANIC.

Mileage: 165,000

CAR WAS TAKEN FOR INSPECTION AND THE REAR SUBFRAME WAS RUSTED AND SEVERELY DAMAGED. MECHANIC REPORTED THAT CAR WAS UNSAFE TO DRIVE. THE VEHICLE HAS NO BODY DAMAGE AND WAS NEVER IN AN ACCIDENT TO MY KNOWLEDGE.

Mileage: 160,000

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE REAR END OF THE VEHICLE WAS COMPLETELY RUSTED AND THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL THE DEALER. THE VEHICLE WAS TAKEN TO DON FRANKLIN LEXINGTON NISSAN (859-263-5020, LOCATED AT 3360 RICHMOND RD, LEXINGTON, KY 40509) WHERE IT WAS DIAGNOSED THAT THE REAR CRADLE ASSEMBLY WAS RUSTED THROUGH AND WAS AT THE POINT OF BREAKING INTO TWO. THE CONTACT STATED THAT NO OTHER PART OF THE VEHICLE WAS RUSTED. THE CONTACT WAS ADVISED NOT TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000. THE CONSUMER STATED THE MANUFACTURER ADVISED THE VEHICLE WAS OUT OF WARRANTY; THEREFORE, NO ASSISTANCE WAS OFFERED. *JS *BF *TR

Mileage: 144,000

I OWN A 2007 NISSAN MURANO SL AWD. I HAVE TAKEN THE VEHICLE TO MY LOCAL NISSAN DEALER FOR ALMOST ALL OF THE SERVICE TO MY CAR. I TOOK THE CAR TO ANOTHER LOCAL MECHANIC TO VERIFY THE NEED FOR LOWER FRONT CONTROL ARMS. THE NISSAN DEALER QUOTED ~ $900 FOR THIS SERVICE. TO MY SURPRISE, MY 2ND MECHANIC; WHO I HAVE DONE BUSINESS WITH FOR YEARS, TELLS ME THAT I DON'T NEED CONTROL ARMS BUT A NEW SUB FRAME. THE REAR SUBFRAME ON THE MURANO IS COMPLETELY RUSTED. IT IS ALMOST TO THE POINT WHERE THE REAR AXLE CAN COLLAPSE. I DID A SEARCH AND DISCOVERED THERE ARE NUMEROUS NISSAN MURANO AND QUEST OWNERS THAT HAVE THIS PROBLEM. THIS IS A MAJOR SAFETY ISSUE. NISSAN HAS TO HAVE KNOWN ABOUT THIS. BUT WHAT REALLY BOTHERS ME THE MOST IS THAT MY LOCAL NISSAN DEALER DID NOT MENTION THIS TO ME. MY CAR HAS BEEN IN THAT SHOP DOZENS OF TIMES OVER THE YEARS. IT IS THERE FOR STATE INSPECTION EVERY YEAR............AND NO ONE NOTICED.

Mileage: 145,000

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE REAR SUBFRAME WAS CORRODED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE CONTACT DIAGNOSED THE VEHICLE AND STATED THAT THE REAR SUBFRAME NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. *TT

Mileage: 130,000

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE SUBFRAME OF THE VEHICLE HAD EXTENSIVE RUST AND CORROSION TO THE POINT THAT IT COULD FRACTURE. THE FAILURE WAS NOTICED OVER A YEAR AGO. NISSAN OF KEENE (544 MONADNOCK HWY, SWANZEY, NH 03446, 888-266-3408) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BECAUSE IT WAS NOT INCLUDED IN ANY MANUFACTURER RECALL CAMPAIGNS. THE MANUFACTURER ONLY ISSUED ONE TECHNICAL SERVICE BULLETIN REGARDING THE STRUCTURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A FRONT END ALIGNMENT, BUT IT COULD NOT BE PERFORMED DUE TO THE RUST. THE SUBFRAME NEEDED TO BE REPLACED TO ALIGN THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *TR

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING 25 MPH, THE 4WD AND ABS INDICATORS ILLUMINATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE PULLED TO THE LEFT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000. *TT CONSUMER STATED DEALER REFUSED TO REPAIR THE VEHICLE SUBFRAME WHICH IS ROTTED. SERVICE MANAGER STATED IT SHOUOLD NOT HAVE ROTTED.*JB

Mileage: 111,000

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING 25 MPH, THE 4WD AND ABS INDICATORS ILLUMINATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE PULLED TO THE LEFT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000. *TT CONSUMER STATED DEALER REFUSED TO REPAIR THE VEHICLE SUBFRAME WHICH IS ROTTED. SERVICE MANAGER STATED IT SHOUOLD NOT HAVE ROTTED.*JB

Mileage: 111,000

MY 2007 NISSAN MURAN HAS APPROX 125,000 MILES. I HAVE TAKEN CARE OF IT. IT HAS NICE TIRES AND THE MOST RECENT 4WHEEL ALIGNMENTS WHERE APPROX JAN AND FEB 2018. FOR WHATEVER REASON I GOT IN ONE DAY LAST SUMMER AND AS SOON AS I WAS ON THE HIGHWAY MY SEAT FELT AS IF I GOT PUSH BACKWARD AND MY SEAT BRACKET HAD JUST BROKE, I NOW HAVE BRICKS HOLDING UP MY $28,000 RIDE! JULY 26, 2018 SOMEONE PULLED INTO MY DRIVEWAY HITTING MY PARKED VEHICLE AND QUICKLY DRIVING AWAY. THEY HIT IT HARD ENOUGH TO DENT THE BUMPER AND TOW BAR. I IMMEDIATELY COULD TELL THE REAR END WAS WAY OFF. PROGRESSIVE REFUSES TO PAY FOR THIS AS THEY SAID MY CROSSMEMBER COMPLETELY RUSTED THROUGH AS WELL AS SOME OF MY FRAME AND SOME OTHER PARTS.. THEY SAY IF THE VEHICLE HAD NOT HAD SUCH A SERIOUS RUST PROBLEM -WHICH IS NOT AGE APPROPRIATE TO MY VEHICLE-THEN IT WOULD NOT HAVE BROKEN IN HALF TOWING MY TIRES IN AS WELL FROM THAT HIT. COVERAGE IS VOIDED LIKE A POOR WORKMANSHIP DEAL! THE SHOP I HAVE IT AT RIGHT NOW SAYS ITS SO FAR GONE IT IS SERIOUSLY UNSAFE TO DRIVE. FOR MYSELF AND OTHERS. DUE TO NISSANS PREMATURE RUST ISSUES MY CAR IS UNDRIVEABLE AND MY DRIVERS SEAT ISNT SAFE AS WELL. PROGRESSIVE AUTO INSURANCE IS REFUSING TO STAND BY MY FULL COVERAGE POLICY AND APPARENTLY ARE LEGALLY ABLE TO DO SO BECAUSE THE SUBSTANDARD PARTS GIVE THEM THAT ESCAPE CLAUSE. I STILL OWE ON THIS VEHICLE. I REALLY NEED NISSAN TO MAKE THIS RIGHT AS THEY HAVE EVEN MADE IT SO IT WAS UNINSURABLE AS I PAID AND I NEVER EVEN KNEW IT. I HAVE MY CAR IN PLACES FOR ALIGNMENTS, TIRES, OIL CHANGES ETC ETC AND NOONE EVER TOLD ME IT WAS RUSTING OR RUSTED AWAY. THE PROGRESSIVE AGENT HAD LOOKED AT MY MURANO UPON THE 1ST INSPECTION AND NEVER EVEN TOLD ME ABOUT THE DANGER I WAS IN DRIVING. NISSAN HAS CREATED A PROBLEM THAT HAS PROMPTED MY PROGRESSIVE ADJUSTER TO PLACE MY SAFETY AT RISK SO THEY CAN GET OUT OF PAYING. I TOOK CARE OF MY CAR!

Mileage: 125,000

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE REAR TIRES WERE WORN OUT. WHILE THE TIRES WERE BEING REPLACED BY AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE ENTIRE SUBFRAME OF THE VEHICLE WAS RUSTED OUT AND THE VEHICLE SHOULD NOT BE DRIVEN AGAIN. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 154,615.

Mileage: 154,615

NOTICED WHEN DRIVING ON THE ROAD WITH SLIGHT SNOW, VEHICLE STARTED FISH TAILING WHENEVER ACCELERATING OVER 30MPH. WENT TO THE NEAREST GAS STATION AND NOTICED REAR TIRES WERE TILTED IN. UPON FURTHER INVESTIGATION, WHEN VEHICLE WAS LIFTED, THERE WAS SEVERE RUST ON THE SUBFRAME AND CRACKED. UPON LEAVING THE SHOP, IT WAS NOTICED THAT THE DRIVER SIDE REAR TIRE WAS TILTED IN FURTHER AND MUFFLER WAS SIGNIFICANTLY DROPPED. UNABLE TO DRIVE VEHICLE DUE TO SUBFRAME COLLAPSING DUE TO RUST. VEHICLE WAS INSPECTED AT T&W TIRES. DRIVING ON CITY STREETS IN SIOUX CITY, IA WHEN THE FISH TAILING WAS OCCURRING.

Mileage: 123,000

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SWERVED INDEPENDENTLY. IN ADDITION, THE CONTACT NOTICED THAT THE THREADS ON BOTH REAR TIRES WERE COMPLETELY GONE. THE VEHICLE WAS TAKEN TO AN INDEPENDENTLY MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS RUSTED AND CAUSED THE TIRES TO LOSE THREADING. THE VEHICLE WAS NOT REPAIRED. THE MECHANIC CONTACTED AN UNKNOWN NISSAN DEALER WHO ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO WARRANTIES ON THE VEHICLE AND THE TIRES. THE APPROXIMATE FAILURE MILEAGE WAS 197,000. *TR *JS*DT*JB

Mileage: 197,000

I WAS PULLING OUT OF A GAS STATION WHEN A FRIEND POINTED OUT THAT THE MUFFLER/EXHAUST PIPES OF VEHICLE WERE HANGING VERY LOW TO THE GROUND. MECHANIC INSPECTED IT AND REAR SUBFRAME RUSTED THROUGH AND BROKEN. THE REAR WHEELS ARE WORN ON THE INSIDE AND ARE MISALIGNED. THEY ARE TILTING IN TOWARDS EACH OTHER. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. I CONTACTED NISSAN CONSUMER AFFAIRS. I WAS TOLD THAT THERE WAS NOT A RECALL AND THAT I WOULD NEED TO TAKE THE VEHICLE TO A NISSAN DEALERSHIP TO HAVE THEM LOOK AT IT AND FOR THE REPAIR. I WAS GIVEN A CASE # AND ASKED TO PROVIDE PROOF OF OWNERSHIP. I RECENTLY PURCHASED THE VEHICLE FROM A FAMILY MEMBER. AS THE CAR WAS INOPERABLE I HAD AAA TOW IT TO THE NEAREST NISSAN DEALERSHIP. THE DEALER QUOTED ME AN ESTIMATE REPAIR COST OF $5,279; PARTS AND LABOR.

Mileage: 152,028

THE DRIVERS SEAT IS VERY WOBBLY IS NOT STABLE. ENGINE IS MAKING A NOISE UNSURE ON HOW TO DESCRIBE AND I BELIEVE THERE'S UNDERCARRIAGE RUSTING AND THE CAR IS GETTING WET INSIDE WHEN IT RAINS.

Mileage: 100,000

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE REAR FRAME WAS ROTTED AND FRACTURED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NISSAN KIA OF MIDDLETOWN (4961 NY-17M, NEW HAMPTON, NY 10958, (845) 374-6555) WHERE THE CONTACT WAS ADVISED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE DEALER WAS UNABLE TO OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.

Mileage: 158,000

REAR SUBFRAME IS RUSTED THROUGH AND CONTROL ARMS THAT HOLD WHEELS ON ARE PULLING APART. TWO MECHANICS HAVE DEEMED THIS VEHICLE UNSAFE TO DRIVE DUE TO A RUSTED FRAME.

Mileage: 150,000

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE WOBBLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FRAME CRADLE WAS RUSTED AND THE REAR FRAME CRADLE NEEDED TO BE REPLACED. THE MECHANIC INFORMED THE CONTACT OF THE COMPLAINTS THEY HAD RECEIVED PERTAINING TO THE STRUCTURE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (COCHRAN NISSAN, 3355 WILLIAM PENN HWY, PITTSBURGH, PA 15238), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 30979030. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 90,000. *TT

Mileage: 90,000

ON MARCH 21ST, I ACCIDENTLY HIT A POT HOLE AND MY MURANO STARTED MAKING LOUD NOISES. TOOK IT TO THE MECHANIC WHO INFORMED ME THAT THE FRAME IS CRACKED AND COMPLETELY ROTTED OUT. VEHICLE IS NO LONGER DRIVEABLE NOR FIXABLE. NOT TO MENTION THE UNDERCARRIAGE WAS SPRAYED PRIOR TO BUYING THE VEHICLE.

Mileage: 94,000

2007 NISSAN MURANO 1) VEHICLE BEGAN TO DRIVE IN A SIDEWAYS MOTION,ON MAIN CITY STREET: TURNED OUT THAT MAJORITY OF FRAME RUSTED OUT. 2) DRIVER AND PASSENGER WINDOWS GO DOWN WHILE VEHICLE ENGINE IS TURNED OFF.

Mileage: 100,100

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS AND APPROACHING A STOP, THE VEHICLE BEGAN TO VIOLENTLY VIBRATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR DRIVER AND PASSENGER SIDE TIRES WERE WORN AND THE SUBFRAME WAS RUSTED. THE INDEPENDENT MECHANIC INFORMED THE CONTACT TO TAKE THE VEHICLE TO A NISSAN DEALER. THE VEHICLE WAS TAKEN TO CROWLEY NISSAN (1451 FARMINGTON AVE, BRISTOL, CT 06010 (860) 540-0555) WHERE IT WAS DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY, BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

WAS IN A PARKING LOT - STRANGER POINTED OUT MY REAR TIRES WERE ANGLED IN LIKE A TEEPEE BROUGHT CAR IN SUB FRAME COMPLETELY ROTTED OUT AND BROKE BY WELDS ON BOTH SIDES - 10 YEARS OLD 165,000

Mileage: 165,000

TL* THE CONTACT'S WIFE OWNS A 2007 NISSAN MURANO. WHILE DRIVING 30 MPH, THE CONTACT STRUCK A BUMP IN THE ROAD AND HEARD AN ABNORMAL NOISE UNDER THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE REAR SUBFRAME WAS COMPLETELY RUSTED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BOCH NISSAN SOUTH 685 S WASHINGTON ST, NORTH ATTLEBOROUGH, MA 02760 (844) 464-3557) WHERE IT WAS DIAGNOSED THAT THE REAR SUBFRAME WAS ROTTED AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE WAS CURRENTLY AT THE DEALER. THE VEHICLE WAS NOT REPAIRED AND WAS DEEMED UNSAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ASSISTANCE. THE FAILURE MILEAGE WAS 95,000. ..UPDATED 07/21/17 *BF *CN

Mileage: 95,000

LAST YEAR MY DRIVERS SIDE FRONT SEAT ANCHOR/BRACKET BROKE. POOR DESIGN. REAR SUB FRAME RUSTED OUT RESULTING IN THE REAR LEFT WHEEL TO NEARLY FALL OFF WHILE DRIVING. THIS YEAR MY WIFE WAS ADVISED BY A PERSON IN A VEHICLE BEHIND HER THAT THE REAR WHEEL WAS READY TO LAUNCH. ROAD SALT CAUSED RUSTING TO SUB FRAME BODY MOUNT. AGAIN POOR DESIGN AND MATERIAL. *TR

Mileage: 62,310

HELLO, I OWN A 2007 NISSAN MURANO AND HAVE JUST HAD AN ISSUE WHERE THE ENTIRE SUB FRAME HAS BROKEN IN HALF DUE TO RUST. THE CAR IS NOT EVEN 10 YEARS OLD (160K MILES) AT THIS POINT AND I WAS WONDERING IF SUCH A DANGEROUS ISSUE WOULD BE ELIGIBLE FOR REPAIR VIA NISSAN? ANY HELP WOULD BE GREATLY APPRECIATED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 160,000

EXTERIOR DRIVER SIDE DOOR HANDLE BROKE. CHEAP PLASTIC FELL APART. DEALER WON'T COVER COST TO FIX.

Mileage: 90,000

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE REAR HATCH FAILED. AS A RESULT, THE REAR LATCH OPENED WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE SUN VISOR ON THE FRONT DRIVER SIDE OF THE VEHICLE FAILED AND REMAINED DOWN, WHICH CAUSED THE CONTACT'S VISION TO BE OBSTRUCTED. THE CONTACT STATED THAT THE SUN VISOR HAD TO BE HELD UP MANUALLY WHILE DRIVING. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Mileage: 40,000

THE OIL PAN IS SO CORRODED THAT THE OIL BLEEDS THROUGH THE BOTTOM OF THE OIL PAN. THERE IS AN ENAMEL OR POWDER TYPE COATING ON THE OIL PAN THAT IS GONE. IT'S ONLY 7 YEARS OLD AND SHOULD NOT HAPPEN WITH THE VEHICLE BEING AS NEW AS IT IS. OIL PAN SHOULD BE A STURDY PART OF YOUR CAR AS IT ON THE BOTTOM OF THE ENGINE AND HOLDS CRITICAL FLUIDS. THIS TYPE OF LEAK COULD BE A FIRE SAFETY ISSUE. *JS

NOTICED LEAK ON DRIVEWAY CEMENT. INVESTIGATED FOUND PS FLUID LOW. REFILLED AND CONTINUED TO LEAK. BEING REPAIRED AS WE WRITE AT MY COST. SHOULD BE RECALL AS I HAVE READ MANY REPORTS OF THIS HAPPENING. *TR

Mileage: 10,400

BRACKET ON THE LEFT SIDE OF DRIVER'S SEAT CRACKED IN HALF. SEAT NOW ROCKS WHEN CAR IS IN MOTION. WHILE DRIVING, THIS IS VERY DISTRACTING/SCARY AND CAN CAUSE AN ACCIDENT. THE REPAIR IS ESTIMATED AT $1,000 AND THE DEALER CLAIMS NOT UNDER WARRANTY. THIS IS A STRUCTURAL DEFECT AS EVIDENCED BY THE NUMBER OF COMPLAINTS FOR THE SAME THING. THIS SHOULD BE A RECALL ITEM AND/ OR NISSAN SHOULD WARRANTY THE REPAIR.. *TR

2007 NISSAN MURANO SL. DRIVER'S SUN VISOR ROTATED DOWN WITHOUT WARNING AND BLOCKED DRIVER'S VISION. NEARLY CAUSED A COLLISION. VISOR ROTATES ON SHAFT AND WILL NOT REMAIN IN THE UP POSITION. *TR

Mileage: 67,500

AFTER 32,000 MILES MY 2007 NISSAN MURANO DOOR LOCKS BEGAN OPENING A CLOSING WHILE DRIVING. THIS BEGAN AFTER REPLACEMENT OF BATTERY BY DEALER. THE DOOR LOCKS OPEN AND CLOSE WITH NO WITH NO SPECIFIC TIMING. SOMETIMES CLICKING OCCURS IMMEDIATELY OTHER TIMES AFTER A HALF HOUR OF DRIVING. WENT TO DEALER AND THEY COULD NOT DUPLICATE. NOW PASSENGER DOOR AND REAR DOOR LOCKS DO NOT UNLOCK UNLESS DOUBLE CLICK OF THE DOOR SWITCH ON DRIVERS DOOR. DEALER SUGGESTED I RETURN TO REPLACE THE ACTUATOR. I AM CONCERNED THIS MAY BE VERY EXPENSIVE. THIS SHOULD BE A VEHICLE RECALL DUE TO THE LOW MILES YEAR AND MAKE OF VEHICLE. SO WHY IS IT A SAFETY ISSUE? 1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. *TR

Mileage: 32,000

REAR HATCH WILL NOT OPEN. I TRIED TO UNLOCK THE ENTIRE VEHICLE AND PUSH THE RELEASE BUTTON UNDER THE REAR HATCH, BUT IT WILL NOT OPEN. IT ONLY MAKES A CLICKING SOUND AND WILL NOT OPEN THE REAR HATCH. *TR

Mileage: 43,500

TL*THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT WAS ATTEMPTING TO EXIT THE VEHICLE WHEN HE NOTICED THAT THE LEFT SIDE OF THE DRIVER SIDE SEAT FRAME WAS CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE SEAT FRAME WAS REPLACED; HOWEVER, THE CRACK IS STILL VISIBLE. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 62000.

Mileage: 62,000

MY NISSAN MURANO DRIVERS SEAT FRAME BROKE. THE SEAT FLOPPED AROUND AND I ALMOST LOST CONTROL OF THE CAR. I WAS DRIVING ON A TWO LANE VERY CURVE ROAD AT THE TIME. THE SEAT DROPPED TO THE LEFT AND THE SEAT BACK WENT BACKWARD. *TR

Mileage: 58,640