2009 NISSAN MURANO Electrical System Problems

My battery went dead, and I was trapped inside my car, there is not way to get out of the vehicle with out someone having the hidden key inside the fob, or lock smith, or break the window, this is a huge safety issue especially in extreme weather or hazardous situations. I parked my vehicle to get gas in a small town, and was stuck inside my car for over 30 mins, until I finally got someone to assist me,

This has happened on two different occasions. While driving the vehicle the alternator has gone out and there is no warning that there is any problem but you lose your throttle control and the car loses power and is unable to accelerate. The 1st time this happened I was in the middle of an intersection trying to make a left turn and lost all power to be able to move the car. Luckly no one was coming in the other direction, or I could have been involved in a serious accident!!! I had the alternator check and it was bad, so we replaced it. The second time this happened was two days ago I was doing 65 MPH on a four-lane highway and without any warning I lost power and could not accelerate I was able to pull to the side of the road, but m emergency flashers were of no use due to the battery was low because the entire car was using it for power. The car has no gauge or light of any type to warn you that the alternator has failed till you lose power and are unable to accelerate.

Passenger seat sensor light for air bag stays lit, flashing 1 steady and 5 bursts. Shows airbag off even with adult sitting in passenger seat

As with the current Nissan recall the car just shutoff. On two separate occasions, one at highway speed on a high speed heavy traffic road and once of a neighborhood road. Both times spontaneously and without any warning or trouble lights or indications of a problem. Vehicles was towed and serviced at a Nissan dealership.. Both incidents were extremely dangerous one to get to shoulder in high speed traffic and to exit vehicle next to traffic and the other at night in a dark neighborhood. Dealer was without explanation on cause so we dont know if the problem is fixed or not. Prior request #602941

The contact owns a 2009 Nissan Murano. The contact stated that while his daughter was driving at an unknown speed, the passenger’s side air bag light flashed on the instrument panel. The vehicle was taken to the dealer where the battery was reset, and the warning light disappeared. A few weeks later, the warning light returned, and the vehicle was taken back to the dealer. The dealer diagnosed the failure with a defective sensor inside the passenger’s side seat. Upon investigation, the contact linked that failure to NHTSA Campaign Number: 08V521000 (Air Bags, Electrical System). The manufacturer was notified and informed that contact that there were no open recalls on the vehicle. The contact was also provided a case number. The vehicle was not repaired. The failure mileage was approximately 200,000.

Mileage: 200,000

I WAS DRIVING IN CITY HEIGHTS ON 43 AND UNIVERSITY WHEN MY 09 URANO JUST DIED IN THE MIDDLE OF THE INTERSECTION . IT WAS NIGHT TIME I WAS BY MYSELF AND THANKGOD FOR A MAN WHO HELPED ME GET THE CAR TO THE SIDE OF THE ROAD I HAD NO POWER OR ANYTHING THOUGHT IT WAS THE BATTERY BOUGHT A NEW ONE AND IT HAPPEND AGAIN ON THE FREEWAY AS I WAS GETTING OF IN LEMON GROVE TURNOFF I WAS LUCKY I WAS GETTING OFF THE FREEWAY BECAUSE I HAD NO LIGHTS POWER NOTHING WORKED COME TO FIND OUT IT IS THE ALTERNATOR FROM WHAT IM READING ONLINE HUNDREDS OF 09 OWNERS HAVE THIS SAME PROBLEM AND IT NEEDS TO GET DEALT WITH BEFORE SOMEONE DIES BECAUSE WHEN YOUR CAR LOSES POWER ITS DONE NOT EVEN A JUMP WILL HELP PLEASE RECALL THESE ALTERNATORS . BUYING A NEW ONE DOESNT FIX THE PROBLEM. THE SAME PROBLEM WITH THE 04 MRANO ALTERNATORS. IS HAPPENING TO THE 09 MURANO ALTERNATORS THEY NEED TO BE REBUILD NOT REPLACED THEM I DONT CARE HOW MANY TIMES I NEED TO COMPLAIN OR WHO I HAVE TO CALL TO GET THIS FIXED OBVIOSLY IT IS NISSAN RESPONIBILITY CAUSE ITS HAPPENING OVER AND OVER AGAIN DOES SOMEONE HAVE TO DIE FOR YOU GUYS TO REGOGNIZE HOW BAD OF A PROBLEM THIS IS.

Mileage: 111,000

EXACT SAME ALTERNATOR/LOSS OF POWER ISSUES AS OTHERS HAVE POSTED. CAR HAS COMPLETELY SHUT OFF TWICE WHILE DRIVING. 2 NEW ALTERNATORS. ON MY 3RD...WAITING FOR IT TO GO ANY DAY NOW. THIS DEFECT IS EXTREMELY SERIOUS AND DANGEROUS. SOOOO MANY COMPLAINTS YET NISSAN OR THE NHTSA A HAS DONE ANYTHING TO HELP RECTIFY THE PROBLEM.

Mileage: 160,000

I WAS DRIVING THE CAR AND STOPPED AT A RED LIGHT. WHEN I HIT THE GAS TO GO WHEN THE LIGHT TURNED GREEN THE CAR WOULD NOT GO. IT TOOK ABOUT 20 SECONDS BEFORE IT WOULD GO AND WHEN IT DID IT ACTED LIKE I HAD MY FOOT ON THE GAS PEDAL WHICH I DID NOT. IT HAS DONE THIS NUMEROUS TIMES. I REPLACED THE FUEL PUMP AND TOOK IT TO A MECHANIC TWICE. NOTHING THAT HAS BEEN DONE HAS FIXED THE PROBLEM. I HAVE ALMOST BEEN REAR ENDED SEVERAL TIMES DUE THE FACT THAT THE CAR STALLS.

Mileage: 160,000

MY MURANO LOSES POWER WHILE STOPPED OR UPON ACCELERATION FROM A STOPPED POSITION. ALL MY VEHICLE LIGHTS INSIDE AND OUT FLICKER AND FLASH. THESES LIGHTS INCLUDE DOME, DASH, RADIO, OUTSIDE LIGHTS HEADLIGHTS, PARK LIGHTS, BRAKE LIGHTS. I'VE TAKEN IT TO THE DEALER FOR DIAGNOSTIC AND THEY ALWAYS SAY IT'S THE BATTERY. I'VE HAD 5 NISSAN BATTERIES IN 5 YEARS. I'VE HAD THE ALTERNATOR REPLACED WITH NO RELIEF FOR THE ELECTRICAL PROBLEMS

Mileage: 55,000

TOTAL LOSS OF ELECTRICAL POWER WHILE DRIVING. ENGINE DIES LIGHTS GO OUT VEHICLE ROLLS TO A STOP. PUT VEHICLE IN PARK AND ELECTRICAL POWER RETURN WITH NO FURTHER ACTION. PLEASE LOOK IN TO THIS AS MY WIFE IS NOW SCARED TO DRIVE HER CAR AT ALL. 2 OCCURRENCES IN THE PAST 2 WEEKS. NO RECALLS SHOWN BUT OTHER YEARS OF THIS VEHICLE SHOW SAME COMPLAINT. OF THIS

Mileage: 62,000

I HAVE A REPEATED ELECTRICAL ISSUE WITH MY CAR. AT FIRST, I THOUGHT MY ISSUE WAS DIAGNOSED IMPROPERLY BUT I WAS RECENTLY ON THE NHTSA PAGE AND FOUND OVER 20 COMPLAINTS THAT EXPRESSED THE SAME EXACT ISSUE I HAVE BEEN HAVING. THAT ISSUE BEING THE FACT THAT MY CAR, WHEN IN MOTION WILL COMPLETELY SHUT OFF ON ME AND GO INTO NEUTRAL. THIS WILL HAPPEN WITHOUT ANY WARNING AND FOR ME HAS HAPPENED BOTH TIMES ON THE HIGHWAY WHILE GOING 75 MPH. ONCE THE CAR STALLS OUT, THE POWER STEERING WILL ALSO GO OUT IN ABOUT 30 SECONDS AND THE ENGINE WILL COMPLETELY SHUT OFF AT THAT TIME. THEREFORE, YOU HAVE ABOUT 30 SECONDS TO ROLL YOUR CAR TO A SAFE SPOT IN ORDER TO AVOID A CRASH. THERE IS NO TURNING THE CAR OFF AND THEN BACK ON, AS WHEN YOU TRY TO DO SO ALL OF THE DASH LIGHTS WILL COME ON AND THE ENGINE WILL NOT START BACK UP AS THE BATTERY IS DEAD OR CLOSE TO IT. IF YOU ARE LUCKY YOU CAN GET JUMPED BUT THE BATTERY BECOMES SO DRAINED THAT IT CANNOT EVEN HOLD A CHARGE FOR A MILES WORTH OF POWER. BOTH TIMES I HAVE HAD TO HAVE MY MURANO TOWED INTO A SHOP. THE FIRST TIME THIS ISSUE OCCURRED I WAS TOLD I NEED MY BATTERY REPLACED AS IT WAS DEAD AND THAT WAS THE CAUSE OF MY ENGINE FAILURE. THIS SOUNDED STRANGE TO ME AT THE TIME, AS THE BATTERY THAT I HAD WAS A LITTLE LESS THAN A YEAR OLD BUT I WAS JUST WANTING TO PICKUP A WORKING CAR AND PUT THIS BEHIND ME. MY CAR WORKED PROPERLY FOR 48 DAYS BEFORE I AGAIN, HAD THE SAME EXACT ISSUE OCCUR TO ME, WHILE AGAIN TRAVELING ON THE HIGHWAY GOING 75 MPH. THIS TIME, THERE WAS NOT ADEQUATE SPACE ON THE HIGHWAY TO PULL OVER AND I HAD TO CALL 911 IN ORDER TO AVOID A CRASH. AGAIN, I HAD MY CAR TOWED AND WAS NOW TOLD IT WAS AN ISSUE WITH THE ALTERNATOR, WHICH I THEN HAD REPLACED. I AM NOW WORRIED THIS ISSUE WILL REOCCUR AS PEOPLE ARE STATING THEY HAVE HAD THEIR ALTERNATOR REPLACED 2 AND 3 TIMES AND ARE STILL BEING PUT IN THESE SCARY, ENGINE FAILURE SITUATIONS

Mileage: 117,034

THE VEHICLE WILL SHUT OFF WHEN DRIVING WITHOUT ANY WARNING. IT WILL GO INTO LIMP MODE OR COMPLETELY DIE WHEN ON A MAJOR HIGHWAY. LIGHTS WILL START FLASHING AND POWER STEERING WILL GO OUT.

Mileage: 157,530

STARTED TO GO TO WORK, 5 MINUTES DOWN THE ROAD CAR STARTS SHAKING ALL ELECTRICAL SHUTS OFF CAR DIES WIFE IS LOCKED IN CAR FOR A HALF AN HOUR.

Mileage: 1

I WAS DRIVING DOWN THE HIGHWAY. THERE WERE NO WARNING LIGHTS ON MY DASHBOARD ASIDE FROM THE TPMS LIGHT. THERE WAS A LOUD POP NOISE, SO I PULLED OVER TO CHECK IT OUT. WITHIN 30 SECONDS SMOKE CAME FROM UNDER THE HOOD AND QUICKLY TURNED FROM WHITE TO BLACK. THEN THE VEHICLE CAUGHT ON FIRE. IT WAS COMPLETELY BURNED WITH NOTHING BUT THE TRUNK LEFT IN TACT.

Mileage: 94,000

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHEN THE VEHICLE ACCELERATED, THERE WAS A LOSS OF POWER AND A DELAY AT TIMES BEFORE FINALLY GAINING SPEED. IN OTHER INSTANCES, THE VEHICLE HAD A DRASTIC REDUCTION IN SPEED. THE ALTERNATOR ASSEMBLY WAS REPLACED MORE THAN TWICE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. MOSES NISSAN (300 MACCORKLE AVE, ST ALBANS, WV 25177, (304) 727-2921) WAS NOTIFIED OF THE FAILURE. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC), BUT A REPAIR APPOINTMENT HAD NOT BEEN SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

CHARGING SYSTEM PROBLEMS, HAVE REPLACED ALTERNATER AND BATTERY, STILL HAVE PROBLEMS THE CAR WILL DRIVE FOR 20 MIN AND THEN START ACTING UP LIKE LOSE OF POWER AND NOT GO ANYWERE THEN JUST DIE AT WORST TIME POSSIBLE, WENT THROUGH THE WHOLE THING BUNCH OF TIMES, DID A TEST OF CHARGING IT WILL READ 14 VOLTS BUT THEN WITHIN 20 MIN IT WILL QUIT CHARGING AND GO TO 12.3 AND JUST KEEP GOING DOWN UNTIL DEAD. IT SUCKS NOBODY HAS A SOLUTION THAT I CAN FIND BUT ALOT OF SAME ISSUES OUT THERE EXACT SAME BUT NO FIXES WHAT HAPPENING WITH THIS

Mileage: 155,651

WHILE DRIVING VEHICLE LOST POWER, WHEN TRYING TO ACCELERATE NO POWER AND NOTICED DROP IN RPM. ALSO BATTERY AND BRAKE LIGHTS FLICKERING. WAS ABLE TO GET CAR HOME HOWEVER A WEEK LATER WITH MY CHILDREN IN THE CAR IT HAPPENED AGAIN ONLY THIS TIME IT COMPLETELY DIED, AFTER HAVING IT TOWED HOME, AFTER JUMP START VEHICLE STARTED RIGHT UP WITHOUT HESITATION, AND RAN FINE. SYSTEM CHECKS GOOD AND BATTERY IS NEW LESS THAN 60 DAYS. VERY DANGEROUS AS THERE IS NOT WARNING TO SUDDEN LOSS OF POWER AND STALLING. VEHICLE LIGHTS RADIIO ETC ALL STILL WORK BUT VEHICLE WON'T START. NISSAN RECALLED EARLIER MODELS ALTERNATOR FOR SAME SYMPTOMS HOWEVER NOT MY VEHICLE YEAR. SAME SET UP LOCATION AS THE 03-07 MODELS SAME PROBLEMS JUST NO RECALL ON 09 MODELS. CAR HAS POWER LIGHTS RADIO ETC JUST LOOSES ABILITY TO ACCELERATE AND IF ENGINE STALLS THEN REQUIRES BOOSTING TO BE STARTED AGAIN. RUNS FINE AFTER NO WARNING LIGHTS AND THEN WITHOUT WARNING HAPPENS AGAIN.

Mileage: 148,000

ON A MAIN ROAD PARKED OFF OF A HIGHWAY, CAR BATTERY AND BRAKE LIGHT STARTED FLICKERING, SUDDENLY AS I TRIED TO PULL ONTO MAIN ROAD AND CAR RANDOMLY FORCEFULLY STOPPED AS IF WENT TO NEUTRAL WOULDN'T ACCELERATE IN ANY GEAR. I HAD TO ROLL THE CAR BACK INTO A PARKING SPOT QUICK AS POSSIBLE AS THERE WAS ONCOMING TRAFFIC. I THEN TURNED CAR OFF THEN ON AND MORE LIGHTS ON THE DASH ILLUMINATED, ABS, BRAKE, BATTERY, AND TRACKION CONTROL AS WELL. I TURNED THE CAR OFF TO THEN TRY RESTARTING AGAIN AND WOULDN'T DO ANYTHING AS, COMPLETELY DEAD. HAD TO LEAVE THE CAR OVERNIGHT PARKED TIL THE FOLLOWING DAY FOR A TOW SINCE IT NEVER STARTED BACK UP. WAITING ON WHAT CAUSED THIS PROBLEM, DEFINITELY UNSAFE, COULD HAVE CAUSED A ACCIDENT DUE TO GOING INTO A NEUTRAL LIKE MODE AS DRIVING ONTO A MAIN ROAD AND NEAR A HIGHWAY

CAR STOPPED IN THE MIDDLE OF THE HIGHWAY AND WOULD NOT START UNLESS IT WAS JUMPED. IT HAS DONE THIS SEVERAL TIME AND IS VERY DANGEROUS. IT APPEARS TO BE THE ALTERNATOR. I HAVE SEEN MAN FORUMS ON THIS SAME SITUATION FOR THE 2009 NISSAN MURANO AND I SUPPRISED TO SEE THAT NOTHING HAS BEEN DONE.

Mileage: 165,000

TWO MAJOR PROBLEMS I'VE HAD WITH MY MURANO ARE THE BRAKES LOOSING PRESSURE CAUSING ME NOT TO BE ABLE TO BRAKE IN TIME, CAUSED AN ACCIDENT ON A ROUNDABOUT. THE SECOND IS THE STEERING WHEEL LOCK COLUMN GOING OUT, CAUSING MY NOT TO BE ABLE TO START THE VEHICLE

Mileage: 60,000

MY 2009 NISSAN MURANO LOST POWER ALL OF THE SUDDEN WHILE DEIVING, TOOK IT TO THE LOCSL SHOP AND I WAS TOLD IT WAS THE ALTERNATOR, PROCEED TO REPLACE IT FOR A NEW ONE AND YET IT HAPPENED AGAIN, I HAVE BEEN LOOKING IN SEVERAL FORUMS AND STILL HAVE NO CLUE ABOUT WHAT IT COULD BE, CHECKED NEW ALTERNATOR AND BATTERY AND THEY ARE WORKING 'PROPERLY' PLEASE HELP

Mileage: 183,000

VEHICLE SHUTS DOWN COMPLETELY WITH NO WARNING AS IF IT IS BEING CONTROLLED BY ANOTHER POWER SOURCE. HAD BATTERY CHECKED AND ALTERNATOR REPLACED TWICE. ALSO, HAD A DIAGNOSIS TEST PERFORMED MULTIPLE TIMES. IT YIELDS NO PROBLEMS. THE BATTERY/BRAKE LIGHT MAY COME ON PRIOR TO SHUT DOWN. IF IT DOES, THREE SECONDS LATER VEHICLE IS COMPLETELY DEAD. USUALLY THE VEHICLE IS IN MOTION - JUST DRIVING ON A ROADWAY. ONCE SHUT DOWN, YOU CANNOT MOVE THE VEHICLE AND HAS TO BE TOWED.

Mileage: 160,000

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING SEVERAL TIMES. VARIOUS UNKNOWN WARNING INDICATORS AND GAUGES FLICKERED EACH TIME THE FAILURE OCCURRED. THE DEALER (SUTHERLIN NISSAN OF FORT PIERCE, 4815 S US-1, FORT PIERCE, FL 34982, (772) 924-2668) KEPT THE VEHICLE FOR DIAGNOSTIC TESTING FOR OVER A MONTH, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

THE DOORS DO NOT OPEN INSIDE OR OUTSIDE ALSO THE ELECTRIC POWER DOORS SOMETIMES WORK AND SOMETIMES DON'T

Mileage: 80,000

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG WARNING INDICATOR WAS FLASHING. THE VEHICLE WAS TAKEN TO THE DEALER (GERI LYNN NISSAN, 1772 MARTIN LUTHER KING BLVD, HOUMA, LA 70360, (985) 219-1111) WHERE IT WAS DIAGNOSED THAT THE WEIGHT SENSOR AND VARISTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 08V521000 (AIR BAGS, ELECTRICAL SYSTEM) AND 08V066000 (AIR BAGS); HOWEVER, THE CONTACT FELT THAT THE VEHICLE WAS EXHIBITING FAILURES RELATED TO ONE OR BOTH OF THE RECALL CAMPAIGNS. THE MANUFACTURER ALSO ISSUED ONE TSB FOR THE AIR BAGS AND THREE TSBS FOR THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ADVISED THE CONTACT TO HAVE THE DEALER DIAGNOSE AND REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONSUMER STATED DID NOT REPAIR DUE TO REPAIR COST OF $2,150.00. TECH FOUND CODE B108OCS. UPDATED 10/12/18*JB

Mileage: 70,795

MY NISSAN MURANO 2009 DIED AS I WAS DRIVING ON EXPRESSWAY, VERY SCARY , EVERYTHING JUST STOPPED , SAYS BATTERY AND ALTERNATOR , REPLACE TWICE BECAUSE IT HAPPENED YET AGAIN WITHIN A CPL OF DAYS, SO NOW THE BRAKE LIGHT AND BATTERY LIGHT ARE ON , ON MY DASHBOARD AND 3 WEEKS WITHOUT MY CAR AND NO IDEA ! I HAVE BEEN ON NUMEROUS FORUMS WITH NO SOLUTION BUT YET THE SAME COMPLAINT , IS NISSAN GOING TO FIX THIS ,

Mileage: 150,000

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE ALTERNATOR FAILED AND THE VEHICLE LOST POWER NUMEROUS TIMES WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER, BUT WAS TAKEN TO AN UNKNOWN REPAIR CENTER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE ALTERNATOR WAS REPLACED SEVERAL TIMES, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 114,000.

Mileage: 114,000

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT HAD TO PUMP THE BRAKE PEDAL NUMEROUS TIMES AS IT TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO REPLACED THE BRAKE MASTER CYLINDER. IN ADDITION, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OCCUPANT SENSOR UNIT FAILED. THE VEHICLE WAS ALSO TAKEN TO A DEALER (TONY NISSAN, 94-1299 KA UKA BLVD, WAIPAHU, HI 96797, (808) 680-7150) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 08V521000 (AIR BAGS, ELECTRICAL SYSTEM) AND 08V066000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

EVEN THOUGH MY CAR IS NOT REGISTERED IN THE CURRENT "CAMPAIGN" (NISSAN'S EUPHEMISM FOR A RECALL) NONETHELESS, MY AIRBAG LIGHT ON THE DASH IS FLASHING, INDICATING THAT THE AIRBAG SYSTEM MAY BE FAULTY. NISSAN REFUSES TO FIX IT WITHOUT A FULL DIAGNOSTIC GOING OVER (ABOUT $100 FEE) AND DOES NOT SEEM TO CARE THAT A PASSENGER IN MY CAR COULD GET KILLED IF THE AIRBAG FAILS TO DEPLOY. MY CAR IS A 2009 MURANO WITH ONLY 59,000 MILES ON IT.

Mileage: 59,000

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WHEN ATTEMPTING TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO EXAMINED THE BRAKES AND REPLACED THE BRAKE PADS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT A COMPUTER FAILURE CAUSED THE BRAKES TO FAIL. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SEAT SENSOR AND OCCUPANT CLASSIFICATION SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V521000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,425. THE VIN WAS NOT PROVIDED.

Mileage: 71,425

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 60 MPH, THE BATTERY CHARGING WARNING SENSOR INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE LATER SHUT OFF. IN ADDITION, WHILE OPERATING THE VEHICLE, THE PRESSURE MONITORING SYSTEM SENSOR INDICATOR ILLUMINATED ALTHOUGH THE AIR PRESSURE IN THE TIRES WAS AS RECOMMENDED. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

WITHIN A PERIOD OF LESS THAN A MONTH, ALL 4 OF THE ELECTRONIC DOOR LOCKS ON ALL 4 DOORS OF MY NISSAN MURANO S HAVE FAILED. INITIALLY, THE PROBLEM WAS ISOLATED TO JUST 1 OR 2 DOORS, AND SOMETIMES IT WOULD VARY AS TO WHETHER THE DOOR WOULD LOCK OR UNLOCK WHEN EITHER PRESSING THE REMOTE ENTRY KEY FOB OR USING THE INTERIOR DOOR UNLOCK BUTTON. NOW, NO DOOR WILL LOCK/UNLOCK AT ALL. THEY CAN ONLY BE MANUALLY UNLOCKED BY PRESSING THE ROCKER SWITCH AT THE DOOR. WHILE DRIVING THE CAR, I AM UNABLE TO SECURELY LOCK ALL 4 DOORS. WHEN I EXIT THE VEHICLE, AND MANUALLY LOCK THE DOORS, UPON RETURNING, I AM UNABLE TO UNLOCK THE DOORS WITHOUT FIRST USING THE KEY IN THE DRIVERS DOOR (THE ONLY 1 WITH A KEY LOCK), AND THEN ENTERING THE VEHICLE, AND MANUALLY UNLOCKING THE OTHER 3 DOORS. THIS IS A SAFETY HAZARD WITH SMALL CHILDREN, AS I CAN NOT LEAVE THEM IN THE PARKING LOT BY THEMSELVES FOR ME TO ENTER THE VEHICLE TO GET THEIR DOOR UNLOCKED. *TR

Mileage: 83,568

I OWN A NISSAN MURANO 2009, THERE IS A PROBLEM WITH THE ELECTRICAL SYSTEM: ALTERNATOR/GENERATOR/REGULATOR. THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTER WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH. THE ONLY WAY TO MOVE THE VEHICLE IS TO HAVE IT TOWED.

Mileage: 109

RADIO VOLUME AND TUNING CONTROLS MALFUNCTION NOT ALLOWING ACCURATE CONTROL OF VOLUME. TRYING TO ADJUST THE VOLUME SOMETIMES RESULTS IN THE VOLUME LEVEL GOING TO MAXIMUM VOLUME ON ITS OWN, STARTLING THE DRIVER AND CAUSING A DISTRACTION WHILE TRYING TO READJUST THE VOLUME TO NORMAL. THIS CAUSES DISTRACTED DRIVING AND POSSIBLE HEARING DAMAGE. THIS HAPPENS ANY TIME THE RADIO IS ON. IT HAS HAPPENED WHILE DRIVING ON SUBURBAN STREETS, ON THE HIGHWAY AND ON CITY STREETS. IT HAS HAPPENED MULTIPLE TIMES OVER THE PAST 2-3 YEARS.

Mileage: 45,000

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED. THE IGNITION SWITCH EMITTED A BEEPING SOUND WHILE STARTING THE ENGINE, AND THE BEEPING SOUND ALSO EMITTED WHILE CLOSING THE DRIVER'S DOOR. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING SYSTEM WAS DEFECTIVE AND EMITTED HOT AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO PERFORMED DIAGNOSTIC TESTING AND STATED THAT THE ELECTRICAL SYSTEM WAS DEFECTIVE. THE CONTACT ALSO TOOK THE VEHICLE TO A SPECIALIZED ELECTRICAL MECHANIC WHO CONFIRMED THAT THE ELECTRICAL SYSTEM WAS DEFECTIVE; HOWEVER; IT WAS NOT SPECIFIED WHERE THE ELECTRICAL FAILURE INITIATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 73,000.

Mileage: 73,000

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE THE VEHICLE WAS BEING INSPECTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OSC SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V521000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

RADIO (AND) CLIMATE SYSTEM) KNOBS DO NOT WORK PROPERLY. RADIO SOMETIMES GOES TO FULL VOLUME WITHOUT ANY HUMAN INTERVENTION STARTLING THE DRIVER AND DIVERTING ATTENTION FROM THE ROAD TO TRY TO CONTROL THE RADIO VOLUME. THIS HAPPENS AT RANDOM TIMES WHILE DRIVING ON ALL KINDS OF ROADS AT VARIOUS TIMES. DATE LISTED BELOW IS NOT ACCURATE. THIS IS A CONTINUOUS AND ONGOING PROBLEM. IT HAPPENS AT RANDOM TIMES AND DATES. IT STARTED SOMETIME IN 2013 OR 2014.

Mileage: 50,000

1-10-2016 BETWEEN 7:00 AND 7:30 I WAS ON MY WAY HOME, CAR IN MOTION ON A BUSY CITY STREET. IT WAS DARK OUTSIDE AND SNOWING, THUS SLICK ROADS. BRAKE AND BATTERY LIGHT CAME ON, CAR BEGAN TO LOSE POWER. BARELY MOVED AND VERY QUICKLY ALL ELECTRRICAL COMPONENTS WENT DEAD. STUCK IN THE MIDDLE LANE AT AN INTERSECTION, I TURNED ON MY HAZARDS IN FEAR OF BEING REAR ENDED. MY HAZARDS FAIRLY QUICKLY GOT DIMMER AND DIMMER. CALLED 911 AND ASKED TO HAVE A PATROL CAR PARK BEHIND ME WITH LIGHTS ON UNTIL MY HUSBAND COULD GET THERE TO TRY TO JUMP ME. CAR WOULD NOT SRART. WINDSHIELD WIPERS WERE ON DOING THERE OWN THING. COULD NOT SHUT THEM OFF. EVENTUALLY THEY TOO DIED. COULD NOT PULL OVER DUE TO HEAVY TRAFFIC AND CAR MOVED TO SLOW WHEN ISSUE BEGAN. PATROL CAR DID COME AND PARKED BEHIND ME WITH LIGHTS ON IN ORDER TO PREVENT AN ACCIDENT. HUSBAND CAME AND WAS ABLE TO JUMP START VEHICLE. ISSUE ALSO HAPPENED WHILE LEAVING A PARKING LOT, CAR IN MOTION. HUSBAND JUMP STARTED CAR. ALSO HAPPENED WHILE TAKING CHILD TO SCHOOL, PUT CAR IN NEUTRAL AND ACCELERATED AND CAR THEN GOT POWER BACK WHILE IN MOTION ON CITY STREET. NISSAN TECH SAID NISSAN CONSIDERS THIS AN INCONVENIENCE. I WAS SCARED OB BEING KILLED. ALSO, MY PASSENGER AIR BAG INDICATOR LIGHT IS ON STATING IT IS OFF. HAS BEEN ON SINCE ISSUE BEGAN. TAKING TO SHOP TO BE REPAIRED TODAY, BELIEVE THE ISSUE IS THE ALTERNATOR BUT NOT 100% SURE. WILL KEEP ALL RECEIPTS AND OTHER RECORDS OBTAINED.

Mileage: 98,437

TAKATA RECALL, AIRBAG ON PASSAGER SIDE INDCATOR LIGHT ON, TIRE LIGHT AND TIRE SLOW LEAK

Mileage: 125

I WAS RUNNING 40 MPH WHEN I SAW THE "BRAKE" AND "BATTERY" INDICATOR LIGHTS APPEAR. AFTER LESS THAN 1/2 MILE AND WHILE TURNING RIGHT TO ENTER THE FREEWAY ENTRANCE, THE CAR JUST STOPPED RUNNING DESPITE PRESSING ON THE GAS PEDAL. I TRIED TURNING ON THE IGNITION AGAIN BUT NOTHING HAPPENED. I TURNED ON THE HAZARD LIGHTS BUT EVEN THEY STOPPED WORKING AFTER A FEW MINUTES. I WAS SITUATED RIGHT WHERE CARS WOULD TURN TO GET TO THE FREEWAY ENTRANCE. IT WAS OBVIOUSLY AN UNSAFE PLACE FOR MY CAR TO GET STALLED SINCE CARS ARE TURNING RIGHT AND ACCELERATING TO GO UP AND TO THE RIGHT TO GET ONTO THE 680 SOUTH FREEWAY (AUTOMALL ENTRANCE). IT WAS ACTUALLY A GOOD THING THAT THERE WAS SOME OTHER CAR THAT BROKE DOWN CLOSE TO MY LOCATION. APPARENTLY SOME OTHER DRIVER HAD CALLED THE FREMONT POLICE AND, LUCKILY, 2 POLICE CARS WERE DEPLOYED SO 1 ENDED UP STAYING BEHIND MY CAR TO KINDA BLOCK THE OTHER CARS FROM HITTING MINE. THE POLICE WAITED UNTIL MY HUSBAND COULD GET TO ME AND JUMPSTART MY CAR. IT TOOK A COUPLE OF TRIES AND AFTER MY CAR STARTED WE TOOK IT TO PREMIER NISSAN AUTOMALL, GOT A NEW BATTERY INSTALLED, & DROVE TO WORK. THE FOLLOWING DAY, WHILE RUNNING AT 60MPH ON THE 680 S FREEWAY, THE "BRAKE" & "BATTERY" INDICATOR LIGHTS CAME ON AGAIN. I WAS PRAYING TO GET TO MY DESTINATION AS I WAS SO SCARED THAT MY CAR WOULD STOP AGAIN AND IT WAS MORE DANGEROUS THIS TIME AROUND AS I WAS ON THE FREEWAY. GOOD THING I GOT TO WORK BUT, AFTER READING OTHER MURANO 09 OWNERS' REPORTS ON FAILING ALTERNATORS, I KNEW THAT THIS IS A SAFETY ISSUE THAT SHOULD BE LOOKED INTO BY THE NHTSA. THE PREMIER NISSAN WOULD NOT EVEN CHECK IF THE NEW BATTERY THAT WE BOUGHT WAS CHARGING PROPERLY. THEY SAID THERE'S A DIFFERENT FEE FOR THAT. I THINK THIS ALTERNATOR ISSUE IS NOT JUST FOR THE EARLIER MURANOS BUT ALSO ON THE NEWER MODELS, INLUDING THE 2009 MODEL.

Mileage: 116,000

ALL FOUR DOOR LOCK ACTUATORS HAVE FAILED TWICE ON MY 2009 NISSAN MURANO. THE FIRST TIME IT HAPPENED NISSAN RECOGNIZED THAT IT WAS A FACTORY ISSUE, BUT NOW THAT IT HAS HAPPENED AGAIN THEY DO NOT WANT TO FIX IT EVEN THOUGH IT IS CLEARLY A SERIOUS SAFETY ISSUE. I HAVE RESEARCHED THIS AND IT IS HAPPENING AT A HIGH FREQUENCY FOR OTHER NISSAN OWNERS. THIS SHOULD BE A RECALL ISSUE.

Mileage: 80,000

CAR WILL NOT START AND DOES NOT TURN OVER. TRIED BATTERY, DIFFERENT FOB, NEW FOB BATTERIES, ROLLING VEHICLE, TRIES STARTING IN NEUTRAL, ETC. NO RESULTS. FEELS LIKE STEERING WHEEL IS NOT IN LOCKED POSITION

Mileage: 125,000

WHILE DRIVING THE AUTOMOBILE MADE A LOW BUZZING SOUND AND IMMEDIATELY STOPPED MOVING. ALL POWER WAS LOST. I WAS NOT ABLE TO STEER THE AUTOMOBILE, THE DASHBOARD LIGHTS AND RADIO STILL ON AND WORKING. I ENGAGED THE ACCELERATOR ONCE AND THE AUTO ACCELERATED AND ALL POWER WAS LOST AGAIN, THIS TIME COMPLETELY. I HAD IT TOWED TO MY REGULAR NISSAN DEALERSHIP FOR DIAGNOSIS AND REPAIR. DIAGNOSIS: BATTERY NEEDS TO BE REPLACED. THE BATTERY WAS REPLACED AND I DROVE THE CAR HOME AND TO WORK THE NEXT DAY. WHILE ON MY WAY FROM WORK, THE EXACT PROBLEM OCCURRED AGAIN. I HAD IT TOWED TO AUTONATION NISSAN AGAIN AND AS I TYPE THIS COMPLAINT THE DEALERSHIP IS TRYING TO ARRIVE AT THE PROPER DIAGNOSIS. I AM ALL OF A SUDDEN IN FEAR FOR MY LIFE, HAD I BEEN ON THE EXPRESSWAY (I-95, SR-826, FL TURNPIKE, ETC. I COULD HAVE BEEN KILLED WITH THESE TWO SUDDEN STOPS IF I HAD BEEN REAR-ENDED. I AM THE ONLY DRIVER OF THIS AUTOMOBILE. IT IS IN OTHERWISE EXCELLENT CONDITION. I HAVE NEVER HAD THIS PROBLEM BEFORE. ONLY CONSTANT ISSUES WITH "TIRE SENSORS" EVEN THOUGH I HAVE HAD THEM REPLACED.

Mileage: 64,500

THE FRONT PASSENGER DOOR LOCKS INTERMITTENTLY. WHEN THIS HAPPENS, THE LOCK DOES NOT RESPOND TO THE LOCK BUTTONS (EITHER DRIVER SIDE OR PASSENGER), KEY FOB, OR MANUAL LEVER CREATING A DANGEROUS SITUATION IN THE EVENT OF ACCIDENT. THIS COULD CREATE A SITUATION OF DEATH BY BURNING.

Mileage: 168,000

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR IN THE PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.

Mileage: 121,000

DEAR SIR OR MADAM, IN 2009 I BOUGHT NEW NISSAN MURANO SL 2009 FROM MOSSY NISSAN DEALERSHIP IN HOUSTON, TEXAS. TO FINANCE MY PURCHASE, I ALSO BOUGHT EXTENDED CAR WARRANTY FOR 6 YEARS TOTAL (TO COVER ANOTHER 3 YEARS BEYOND 3 YEARS OF FACTORY WARRANTY). THIS EXTENDED WARRANTY (NISSAN SECURITY+ PLUS GOLD PREFERRED PACKAGE WITH >2,000 PARTS BEING PROTECTED) WAS ADVERTISED AS A BEST AVAILABLE OPTION ON THE MARKET. ALL THESE YEARS SINCE MY PURCHASE I TOOK VERY GOOD CARE OF MY CAR, RECORDS ARE AVAILABLE AT MOSSY NISSAN. ON 06NOV2014 MOSSY NISSAN SERVICE CENTER DIAGNOSED INTERNAL DEVICE FAILURE RESPONSIBLE FOR AIRBAGS DEPLOY AND INFORMED ME THAT, TO THEIR SURPRISE, THIS MODULE IS NOT COVERED BY MY CURRENT WARRANTY. THIS PART IS LISTED AS A CUSHION & ADJUSTER MODULE, PART # 873A2-1AV2A. READING FROM THE NISSAN TOOL SCANNER: ********DTC B1018 OCS SENSOR UNIT FAILURE******** ESTIMATED COSTS FOR REPLACEMENT WERE APPROXIMATED AT 3,500$ OUT OF POCKET. I HAVE CONTACTED NORTH AMERICA NISSAN (1-800-NISSAN1) AND CASE # [XXX] WAS FILED FOR INVESTIGATIONS. NORTH AMERICA NISSAN HAS CONTACTED ME BACK ON 17NOV2014 AND INFORMED ME THAT THEY CANNOT OFFER ANY HELP OR ASSISTANCE REGARDING REPLACEMENT. NA NISSAN ALSO REFUSED TO FINANCE AMOUNT OF 3,500$ OVER 6-12 MONTHS WHICH I AGREED TO PAY IN MONTHLY PAYMENTS. NISSAN SECURITY+ PLUS GOLD PREFERRED PACKAGE HAS >2,000 PARTS BEING PROTECTED INCLUDING THOSE FOR FUN AND ENTERTAINMENT (LIKE RADIO, CD PLAYER, EVEN ANTENNA ETC.) BUT NOT FOR THE MODULE RESPONSIBLE FOR LIFE-SAVING AIRBAGS DEPLOYMENT. I HAVE FOUND THIS UNACCEPTABLE. THE FALSE ADVERTISEMENT OF THE PACKAGE IS DECEPTIVE STATING ?ULTIMATE IN PEACE OF MIND PROTECTION??NOT FOR ESSENTIAL SAFETY PARTS THOUGH? CAN YOU HELP? CAN YOU ADVISE ON NEXT REASONABLE STEPS? THANK YOU IN ADVANCE, [XXX] [XXX]@YAHOO.COM CELL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

Mileage: 58,700

THE DRIVER SIDE DOOR WILL NOT LOCK MANUALLY OR WITH THE REMOTE. THE PASSENGER SIDE DOOR ON THE DRIVER SIDE DOES NOT LOCK 75% OF THE TIMES. *TR

NISSAN REFUSES TO RECOGNIZE A KNOWN PROBLEM IN THE NISSAN ROGUE IN IT'S BIG BROTHER THE NISSAN MURANO. THE DOOR ACTUATOR SOLENOID GOES OUT AND LOCKS PEOPLE INTO OR OUT OF THEIR CAR, WHERE THE REMOTE, KEY, DOOR HANDLE OR CROWBAR CANNOT OPEN THE DOOR CAUSING A POTENTIALLY FATAL SAFETY ISSUE. IF A PASSENGER IS UNABLE TO LEAVE THE VEHICLE IN AN EMERGENCY IT COULD RESULT IN FATALITIES. I BROUGHT IT TO THE DEALERSHIP WHO OFFERED TO BREAK MY DOOR PANEL TO ASSESS THE ISSUE, A $300+ EXPENSE TO ME, NOT TO MENTION THE LABOR BREAKING MY DOOR PANEL. ONCE THEY WERE ABLE TO GET INTO MY DOOR, THEY DETERMINED IT WAS THE ACTUATOR SOLENOID, WHICH IS A KNOW ROGUE SERVICE ORDER PROBLEM, AND TOLD ME THAT WOULD BE AN ADDITIONAL $575 TO REPLACE. I HAD STARTED A CASE WITH NISSAN USA CORPORATION REGARDING THIS, THEIR RESPONSE, "WE'LL SEE WHAT WE CAN DO TO HELP." THEY DID NOTHING. DISAPPOINTING. *TR

Mileage: 179,000

PASSENGER DOOR LOCKED SHUT. CANNOT OPEN FROM THE OUTSIDE OR THE INSIDE. PREGNANT PASSENGER HAD TO CLIMB OVER CENTER COUNSEL TO GET OUT OF THE VEHICLE. ONCE I GOOGLED THE ISSUE, THE 2008-2009 NISSAN ROGUE & MURANOS HAVE THIS ISSUE, A SERVICE ORDER WAS CREATED FOR THE ROGUE, BUT NOT THE MURANO. *TR

Mileage: 179,800

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING AT UNKNOWN SPEEDS, THE REAR SEAT WARMERS WERE ACTIVATED. AS A RESULT, A HOLE WAS BURNED THROUGH THE SEATS AND ALL THE WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT A THREE YEAR OLD CHILD WAS SEATED IN A SAFETY SEAT AT THE TIME OF THE FAILURE, BUT THERE WERE NO INJURIES REPORTED. A POLICE AND A FIRE REPORT WERE NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

Mileage: 51,000

THE VEHICLE HAS SHOWN PROBLEMS THAT WERE PREVIOUSLY RECALLED INCLUDING TIRE MONITORING SYSTEM, PASSENGER AIR BAG WARNING LIGHT REMAINS LIT, AND REAR HATCH FAILS TO FUNCTION. MORE RECENTLY THE VEHICLE FAILS TO START AND HAS STRONG SMELL OF GAS. THE FUEL PUMP WAS REPLACE BY A CERTIFIED MECHANIC BUT THE PROBLEM PERSISTS, FAILURE TO START OR RUN. IN ADDITION, THE BATTERY HAS DRAINED EVEN AFTER BEING CHECKED AND RECHARGED, CLEARLY AN ELECTRICAL PROBLEM. THE VIN NUMBER SEARCH SHOWS NO RECALL NOTICES. UPDATED 2/10/2016*JS

Mileage: 59,948

THE ISSUE WITH MY NISSAN MURANO IS THE LOCK ACTUATOR BEGINNING TO GO OUT. IT STARTED IN MAY WHEN THE KEY FOB BEGAN NOT WORKING. WE STARTED HAVING TO UNLOCK THE VEHICLE WITH THE KEY AND THEN UNLOCK THE OTHER DOORS WITH THE BUTTON ON THE DOOR. THIS WAS FINE UNTIL THE LOCK ON THE DOOR BEGAN TO FAIL. IT WORKS OCCASIONALLY BUT NOT ALL THE TIME. THIS IS MY WIFE'S CAR AND WE HAVE ONE CHILD AND ANOTHER ON THE WAY, AND SHE WILL BE USING THIS VEHICLE TO TRANSPORT TWO KIDS WHILE I'M AT WORK. IT'S A SAFETY ISSUE BECAUSE DURING INCLEMENT WEATHER MY WIFE CAN'T PUT OUR BABY ON THE GROUND TO UNLOCK ALL THE DOORS AFTER THE ACTUATOR COMPLETELY FAILS. NOT ONLY FOR THAT REASON IS IT A SAFETY HAZARD BUT JUST BECAUSE A FIRE HASN'T OCCURRED YET BECAUSE OF THIS ELECTRICAL ISSUE DOESN'T MEAN THAT ONE WILL NOT HAPPEN. AS A FATHER THIS IS SOMETHING I HAVE TO BE CONCERNED WITH. *TR

Mileage: 95,000

PURCHASED CAR NEW IN MAY 2008. BATTERY WENT DEAD AFTER NOT BEING DRIVEN IN FEB 2009. JUMPED BATTERY AND DISCUSSED WITH DEALER. WAS TOLD TO DISCONNECT BATTERY IF CAR WAS NOT GOING TO BE DRIVEN FOR 2 WEEKS. DID THIS BUT BATTERY DIED AGAIN IN JUNE 2009. TOOK CAR TO DEALER; THEY FOUND NO PROBLEM. BATTERY DIED AGAIN IN MARCH 2010 (MILEAGE 9,208). DEALER PUT IN A NEW BATTERY. IN MAY 2011, BATTERY DIED AGAIN(MILEAGE 15,527) . HAD DISCONNECTED BATTERY DURING A VACATION, WHEN THE CAR WAS SITTING, AND IT STARTED UPON RETURN BUT DIED 3 DAYS LATER. WENT TO DEALER AND THEY KEPT CAR FOR SEVERAL DAYS, ATTEMPTING TO FIND THE PROBLEM. THEY DISCONNECTED THE CAR ALARM, AND ASSURED ME THEY WOULD STAND BY THE CAR IF THIS HAPPENED AFTER 3 YR. WARRANTY EXPIRED. RETURNED FROM VACATION IN OCT 2011 AND AGAIN THE BATTERY WOULD NOT START THE CAR (MILEAGE 17,760). DEALER INSTALLED ANOTHER NEW BATTERY. JUNE 2014 THE CAR DIED AGAIN AFTER SITTING FOR 3 DAYS. DEALER WILL NOT ACCEPT PROBLEM WITH CAR AND/OR BATTERY AND WILL CHARGE A DIAGNOSTIC FEE TO RESOLVE PROBLEM. SINCE THEY HAVEN'T BEEN ABLE TO SOLVE PROBLEM OVER THE PAST 5 YEARS, AM RELUCTANT TO PAY THEM AGAIN. HAVE FILED COMPLAINT WITH NISSAN CUSTOMER SERVICE. NO RESPONSE TO DATE. *TR

Mileage: 4,806

WE WERE DRIVING AND THE CAR LOST SPEED. WE HAD THE CAR TOWED TO THE NISSAN DEALER AND THEY DIAGNOSED THAT THE BATTERY HAD FAILED. THIS WAS THE SECOND NEW BATTERY. THEN, THE CAR RAN UNTIL THE BATTERY WENT DEAD AND AGAIN THE CAR STOPPED ON THE ROAD IN TRAFFIC WITHOUT WARNING. AGAIN THE CAR WAS TOWED TO THE NISSAN DEALER AND THIS TIME THE PROBLEM WAS DIAGNOSED AS A BAD ALTERNATOR. QUESTIONS BOUGHT UP THAT THE 2008 NISSAN MURANOS HAD A CAMPAIGN TO REPLACE FAULTY ALTERNATORS BUT NOT THE 2009. PROBLEM IS THAT WITHOUT WARNING LIGHT ON THE DASH THAT THERE IS A PROBLEM WITH THE CHARGING SYSTEM, THE CAR BATTERY GOES DEAD AND THE CAR STOPS WHILE DRIVING. THE RISK OF CATASTROPHIC ACCIDENT IS EXTREME. *TR

Mileage: 22,000

CAR WOULD NOT START, EVERYTHING WORK IN THE CAR, BUT IT WOULD START, PUT A NEW BATTERY IN THE CAR AND IT WORK. A COUPLE OF DAYS WENT BY (CAR STARTED EVERY TIME) ONE DAY CAR DID THE SAME THING GOT ANOTHER BATTERY FOR IT AND CAR STARTED AND RAN, 3RD TIME WAS DOWN TOWN THE CAR WOULD NOT RUN IT STARTED BUT WOULD NOT MOVE. GOT IT HOME FINALLY STARTED THE CAR THE NEXT DAY CAUSE I THOUGHT MAYBE IT WAS THE SECURITY ON WHY IT WOULDN'T DRIVE. I STARTED THE CAR TO LET IT WARM UP, WENT OUT 10 MIN. LATER AND THE CAR WAS NOT RUNNING. GOT ANOTHER BATTERY CAR STARTED TOOK IT TO THE LOCAL CENEX THEY CHECK THE CAR AND SAID THE ALTERNATOR WAS NOT WORKING. THEY DID A TEST, WHEN I WOULD TURN MY LIGHTS ON AND HEAT THE BATTERY WAS DRAINING. MY SON CHARGED THE LAST BATTERY THAT WAS IN MY CAR AND IT TOOK THE CHARGE AND STILL IS, SO 3 BATTERY CANT BE BAD. CALLED NISSAN TO SEE ABOUT THE RECALL ON MY NISSAN, NO MY CAR WAS NOT, I CALLED NISSAN AND THEY WOULD NOT PUT MY CAR ON THE LIST. I BOUGHT THE CAR USED AND NOT SURE WHERE IT CAME FROM MY CAR IS DOING THE SAME THING EVERYONE IS COMPLAINING ABOUT, IF THE ALTERNATOR IS BAD COVER IT..PLUS THE CLOSES NISSAN DEALER IS 3 TO 4 HOURS AWAY. *TR

Mileage: 29,000

BOTH FOBS (CAR KEYS) WENT BAD ON MY 2009 NISSAN MURANO, UNABLE TO LOCK AND OPEN DOORS USING THE FOB. I HAD TO REMOVE THE KEY FROM THE FOB TO UNLOCK THE DOORS. AT NIGHT THIS WAS A SAFETY ISSUE AS I HAD TO STRUGGLE TO TAKE THE KEY OUT OF THE CASE IN THE DARK. REPLACED BATTERIES IN THE FOB AND DID NOT RESOLVE THE ISSUE. ON JANUARY 22, 2014 I MAILED A LETTER TO NISSAN OF AMERICA ASKING FOR REIMBURSEMENT OF THE NEW FOB I HAD TO PURCHASE. NISSAN WAS UNABLE TO OFFER FINANCIAL ASSISTANCE WITH THE REPLACEMENT OF THE FOB AS THE VEHICLE BEING OUTSIDE OF THE NEW VEHICLE LIMITED WARRANTY. AS I EXPRESSED MY CONCERN TO NISSAN THAT A CAR KEY SHOULD NEVER HAVE TO BE REPLACED. THESE FOBS ARE MANUFACTURING DEFECTS I UNDERSTAND REPLACING A BATTERY BUT NOT THE ENTIRE FOB. THE COST OF ONE FOB WAS $239.61. *TR

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE BATTERY OF HER VEHICLE HAD TO BE REPLACED 3 TIMES AND THE AIR BAG AND TPMS WARNING LIGHTS WERE ILLUMINATED. THE DEALER STATED THAT THE SENSORS WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 700. *TR

Mileage: 700

OUR VEHICLE IS A 2009 NISSAN MURANO SL WITH RELATIVELY LOW MILEAGE. AROUND NOVEMBER OF 2010 THE DOOR LOCK ACTUATORS BEGAN TO RANDOMLY FAIL TO WORK ON THIS VEHICLE. OVER A PERIOD OF SEVERAL MONTHS THE MALFUNCTIONING DOOR LOCK ACTUATORS SPREAD TO ALL FOUR OF THE DOORS ON THIS CAR. I HAVE CONTACTED TWO DIFFERENT DEALERSHIPS AFTER HAVING LEARNED THAT THIS IS A VERY COMMON FAILURE ON MULTIPLE YEAR MODELS OF NISSANS. BOTH DEALERS EXPLAINED THERE WAS NO RECALL AND THAT THE REPAIRS WOULD LIKELY RUN $1200 TO $1800 TO FIX ALL FOUR DOORS. LIVING IN THE HOUSTON AREA AND HAVING A GRANDCHILD, THIS IS AN EXTREMELY DANGEROUS SITUATION. NISSAN SHOULD BE REQUIRED TO RECALL THE VEHICLES SUFFERING FROM THIS DEFECT. OTHER VEHICLES THAT I HAVE OWNED FOR MANY YEARS NEVER SUFFERED A FAILURE OF SUCH A CRITICAL COMPONENT. THE PRICE DEALERS ARE CHARGING FOR THIS REPAIR IS OUTRAGEOUS IN LIGHT OF THE FACT THAT IT IS SO CRITICAL TO SAFETY. THE INABILITY TO QUICKLY AND SAFELY LOCK A VEHICLE INVITES OCCUPANTS TO BE EJECTED IN THE EVENT OF A CRASH AND MAKES OCCUPANTS OF THE VEHICLE MUCH MORE VULNERABLE TO CAR JACKING OR OTHER FORCED ENTRY CRIMES. PLEASE LOOK INTO THE FREQUENCY AND SEVERITY OF THIS ISSUE AND FORCE NISSAN TO ACKNOWLEDGE THIS VERY SIGNIFICANT DEFECT IN THEIR VEHICLES. *TR

Mileage: 47,825

THE VEHICLE IS REGISTERED IN MY DAUGHTERS NAME. THE NISSAN DEALERSHIP STATED THAT THERE WAS A SHORT IN THE ALTERNATOR AND THE BATTERY HAD COMPLETELY BURNT OUT DUE TO IT. THAT PUT THE MURANO INTO THE "FAIL SAFE" MODE. THIS OCCURRED AT A VERY DANGEROUS INTERSECTION, LEAVING MY DAUGHTER STRANDED IN THE #2 LANE AND THERE WAS NOT A SHOULDER AVAILABLE. AFTER RESEARCHING MURANO'S I FOUND THAT IT IS JUST LIKE WHAT HAPPEN TO THE 2005 MURANO'S THAT HAD TO RECALLED. AFTER WRITING AND CALLING NISSAN, THEY REFUSED TO HELP WITH THE MATTER. THE NHTSA NEEDS TO PUSH NISSAN FOR A RECALL. *TR

Mileage: 41,082

UNABLE TO OPEN DRIVER'S AND PASSENGERS FRONT DOOR. WAS FINALLY ABLE TO OPEN PASSENGER FRONT DOOR STILL UNABLE TO OPEN DRIVER'S. IF YOU WANT TO DRIVE CAR AT THIS POINT MUST CLIMB OVER SEAT. *TR

Mileage: 69,120

AUTOMATIC DOOR LOCKS ON ALL FOUR DOORS MALFUNCTIONED, NOT AUTOLOCKING OR UNLOCKING WITH SMART KEY, OR DOOR HANDLE BUTTON. PASSENGER SIDE IS INTERMITTENT, SO IT IS UNCERTAIN WHEN DOOR IS LOCKED OR NOT AND I CANNOT GET MY CHILD OUT OF THE CAR FROM THE OUTSIDE WITHOUT SOMEONE ELSE BEING INSIDE TO MANUALLY UNLOCK THE BACK DOORS. THIS IS AN EMERGENCY SAFETY ISSUE AND REQUIRES RECALL. *TR

Mileage: 59,442

THE DRIVER DOOR WILL NOT LOCK OR UN-LOCK USING THE KEY FOB. THIS IS A SAFETY ISSUE BECAUSE THEY NO LONGER WILL LOCK AUTOMATICALLY. *TR

Mileage: 80,305

LIFTGATE WILL NOT OPEN FROM OUTSIDE, REGARDLESS OF METHOD USED. THE DRIVER'S BUTTON, THE FOB, AND THE BUTTON ON THE LIFTGATE DO NOTHING. IN THE EVENT OF AN EMERGENCY, THE LIFTGATE CANNOT BE USED AS A MEANS OF ENTRY OR EXIT OF THE VEHICLE. *TR

Mileage: 72,652

AT ABOUT 65,000 MILES THE DRIVER DOOR LOCK ACTUATOR QUIT WORKING. ALL 4 DOOR LOCK ACTUATORS ACTUATORS QUIT WORKING SHORTLY AFTER. THIS IS A SAFETY ISSUE BECAUSE MY CHILD'S DOOR COULD BE OPENED NOW SINCE THEY NO LONGER WILL LOCK AUTOMATICALLY. I AM AFRAID TO MANUALLY LOCK THE DOORS IN THE CASE OF AN CAR ACCIDENT IN WHICH WE WERE INCAPABLE OF GETTING OUT OF THE CAR TO SAVE HIM, THEN EMERGENCY PERSONNEL COULD EASILY OPEN DOORS IF ACTUATORS WORKED. THE UNLOCK BUTTONS WILL NOT WORK. ALSO, MY WIFE TRAVELS THROUGH DANGEROUS NEIGHBORHOODS IN WHICH SHE SHOULD BE ABLE TO LOCK ALL DOORS WITHOUT PULLING OFF THE ROAD. THE LOCK BUTTONS WILL NOT WORK. PLEASE HELP! *TR

Mileage: 60,000

THE VEHICLE CVT BECOMES UNSTABLE. VEHICLE UNEXPECTEDLY LOSES POWER AT TIMES. GOT OFF HIGHWAY RAMP AND CAME TO A NORMAL STOP. STEPPED ON ACCELERATOR TO MOVE INTO TRAFFIC. VEHICLE HESITATED AND CRAWLED SLOWLY INTO TRAFFIC FOR 5 TO 10 SECONDS BEFORE SURGING FORWARD WITH ACCELERATOR TO THE FLOOR. NEARLY T-BONED ON SEVERAL OCCASIONS. HAVE GONE THROUGH 4 TRANSMISSIONS SO FAR AND THE DEALERSHIP IS CONTEMPLATING ANOTHER REPLACEMENT. I HAVE NO CONFIDENCE ANOTHER TRANSMISSION WILL FIX THE PROBLEM SINCE THE SAME DANGEROUS FAILURE MODE KEEPS SHOWING UP TOTALLY WITHOUT WARNING. *TR

Mileage: 80,000

THE WARNING LIGHT KEEPS COMING ON SAYING THE BACK HATCH IS OPEN WHICH MAKES MY AUTOMATIC DOOR LOCKS CONSTANTLY OPEN AND CLOSE. I TOOK IT TO NISSAN AND THEY SAY THE BACK HATCH LATCH ASSEMBLY NEEDS TO BE REPLACED. *TR

Mileage: 146,000

THE KEYLESS REMOTE APPEARS TO LOCK THE DOORS AND SET THE SECURITY SYSTEM. THE DOOR HANDLE WAS PULLED ALLOWING ENTRY INTO THE CAR WHILE IT WAS THOUGHT TO BE LOCKED. THE ALARM SOUNDS BUT THE CAR CAN BE ACCESSED WHEN IT APPEARS AND SOUNDS AS IF IT IS PROPERLY LOCKED. ONLY THE DRIVERS DOOR LOCKS. THE DOOR CAN BE OPENED WHILE IN MOTION FROM THE INSIDE. *TR

Mileage: 61,000

PROBLEM WITH THE TILT AND TELESCOPE OF THE STEERING COLUMN. WHEN TURNING ON THE CAR, GEARS SEEM TO BE GRINDING AND THE AUTOMATIC FEATURE NO LONGER WORKS. WHEEL DOES NOT RETURN TO THE PRE-SET LOCATION. ALSO THE AUTO SEAT FEATURE DOES NOT RETURN TO THE PRE-SET LOCATION. THERE'S A BIG PROBLEM WITH THE ELECTRICAL SYSTEM IN THE 2009 NISSAN MURANO. A COUPLE OF MONTHS AGO, IT COST ME OVER $500 TO GET THE REAR HATCH DOOR FIXED WHEN ALL OF A SUDDEN IT LOCKED SHUT. OF COURSE, THERE'S NO WAY TO UNLOCK THIS MANUALLY FROM INSIDE THE VEHICLE AND THIS COULD BE A POTENTIAL SAFETY HAZARD. *TR

Mileage: 36,900

PASSENGER DOOR WON'T OPEN. *TR

10 MINUTES AFTER VEHICLE WAS PARKED, WITH DOORS LOCKED AND WINDOWS ROLLED UP, MY WIFE WAS ALERTED BY A PASSERBY THAT HER CAR WAS ON FIRE. FIRE STARTED IN THE FORWARD PASSENGER COMPARTMENT AND SPREAD THRU THE PASSENGER COMPARTMENT VERY RAPIDLY. VEHICLE WAS A TOTAL LOSS. VEHICLE HAD NO AFTERMARKET WORK AND HAD NOT BEEN INVOLVED IN ANY ACCIDENTS. ALL SERVICE WORK WAS PERFORMED BY A CERTIFIED NISSAN DEALER ON SCHEDULE.PROGRESSIVE INSURANCE INVESTIGATED AND FOUND OWNER NOT TO BE AT FAULT (CLAIM #[XXX] WAS PAID). I HAVE REQUESTED NISSANS INTERNAL INVESTIGATION ROOT CAUSE ANALYSIS REPORT TO DETERMINE CAUSE OF FIRE, BUT THEY WILL NOT RELEASE THE INFORMATION TO ME. I FEEL THEY HAVE SOMETHING TO HIDE . NISSAN POC[XXX] SHE WOULD NOT PASS ME UP THE CHAIN AT NISSAN SO THAT I COULD SPEAK TO SOMEONE OTHER THAN HER. CONCERN IS THERE MAYBE OTHER INCIDENCES OF NISSAN MURANO FIRES THAT ARE NOT BEING REPORTED. I WAS LUCKY THAT THE FIRE OCCURRED OUTSIDE THE HOME AND NOT IN THE GARAGE AT MY HOUSE WHERE IT IS ALWAYS PARKED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 34,000

ALTERNATOR WENT OUT AND SENT VEHICLE INTO "FAIL SAFE" MODE AND STOPPED THE VEHICLE. MY WIFE WAS COMING ON FROM WORK AND IT PUT HER IN THE MIDDLE OF A BAD NEIGHBORHOOD. THIS IS THE SAME THING WITH THE MURANO FROM THE 2005 RECALLS. IT IS STILL HAPPENING AND NISSAN IS DOING NOTHING FOR THE NEWER VEHICLES. *TR

Mileage: 77,500

POWER DOOR LOCKS DO NOT WORK ON TWO OF THE DOORS -- DRIVER'S DOOR AND RIGHT REAR PASSENGER DOOR. ONE DOOR LOCK STOPPED WORKING LAST WEEK; THE OTHER DOOR LOCK STOPPED WORKING YESTERDAY. REAR DOOR CANNOT BE LOCKED TO KEEP OUR CHILDREN IN -- A SAFETY ISSUE -- AND IT HAS TO BE LOCKED MANUALLY. IN THE EVENT OF AN ACCIDENT, I WILL BE UNABLE TO UNLOCK THE DOOR AND ALLOW THE CHILDREN TO ESCAPE; AGAIN, A SAFETY ISSUE. *TR

TL*THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE THE VEHICLE WAS BEING SERVICED, THE CONTACT WAS INFORMED THAT THE TIRE PRESSURE MONITORING SYSTEM WAS CORRODED. THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT HER VEHICLE WAS NOT INCLUDED IN RECALL 09V393000 (TIRES: PRESSURE MONITORING AND REGULATING SYSTEMS). THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 55,000.

Mileage: 55,000

I WAS INVOLVED IN AN ACCIDENT WHERE THE OTHER DRIVER FAILED TO YIELD AND WE CRASHED,THE AIRBAG DEPLOYED AND WHEN I CAME TO I HEARD MY SON SCREAMING THEN I TRIED TO OPEN DRIVER SIDE DOOR AND IT WOULD NOT OPEN THE UNLOCK BUTTON DID NOT WORK EITHER NOR DID THE WINDOW. I THEN TRIED THE PASSENGER SIDE AND THOSE DID NOT WORK EITHER SO I THEN HOPED IN THE BACK SEAT AND UNLATCHED MY SON AND TOOK THE BABY OUT HIS SEAT AND COVERED THEIR FACES BECAUSE OF THE SMOKE TRIED TO OPEN THE BACK DOORS AND WINDOWS AND THEY DID NOT WORK EITHER WE WERE TRAPPED IN THE CAR AND I THEN TRIED TO KICK THE WINDOWS OUT HOWEVER, WAS NOT SUCCESSFUL IT WAS NOT UNTIL A BYSTANDER SAW THE RICKING OF THE CAR AND A FEW MEN HAD TO BREAK THE WINDOWS OUT WITH A CROW BAR AND A HAMMER..SHOULD THIS HAVE HAPPENED THE CAR IS A 2009 NISSAN MURANO WHY DID THE ELECTRICAL SYSTEM FAIL. *TR

Mileage: 11,000

2009 NISSAN MURANO WITH AIRBAG MALFUNCTION. *TGW THE CONSUMER FOUND 2 RECALLS RELATED TO THE PROBLEM SHE EXPERIENCED. RECALL 08V066000 AND 08V521000. *JB

CAR WOULD NOT RESTART. ENTIRE ELECTRICAL SYSTEM SHUTS DOWN. CAR TOWED TO DEALER AND THEY COULDN'T FIND ANY ISSUE. HAS HAPPENED FOUR MORE TIMES. FOUND THAT THE ISSUE IS RELATED TO THE BRAKE PEDAL INTERLOCK WHICH SHUTS DOWN THE ELECTRICAL SYSTEM. *TR

Mileage: 31,000

1. ON 4 OR 5 OCCASIONS VEHICLE WOULD NOT CRANK 2. BLUETOOTH DISCONNECTED 4 OR 5 TIMES 3. AIR CONDITIONER WOULD NOT COOL 4. ON 2 OCCASIONS THE LIGHTS CAME ON WITHOUT ANY CONTROLS BEING DEPRESSED 5, ON 1 OCCASION THE VEHICLE WOULD NOT CRANK AND HAD TO BE CRANKED USING BATTERY CABLES 6. BEEPERS GO OFF WHEN THEY ARE NOT SUPPOSED TO. *TR

Mileage: 6,504

SERVICE ENGINE SOON LIGHT GOES ON AND OFF DEPENDING ON WHETHER OR NOT I'VE FILLED THE CAR WITH GAS OR OPENED/CLOSED THE LIFT GATE. I'VE TAKEN IT IN TO NISSAN AND THEY CAN RESET IT BUT THAT'S ABOUT IT. IT EVENTUALLY GOES OUT AGAIN. I WAS TOLD TO TAKE THE FUEL CAP OFF AND THEN PLACE IT BACK ON AND THEN IF THAT DIDN'T MAKE IT GO OUT THEN OPEN AND CLOSE THE LIFT GATE. *TR

Mileage: 15,000

I RECENTLY HAD THE OPPORTUNITY TO DRIVE A 2009 NISSAN MURANO EQUIPPED WITH THEIR "SMART KEY". SIMILARLY, I ALSO DROVE A 2007 LEXUS GS WITH A "SMART KEY". I HAVE FOUND THAT BOTH VEHICLES CAN BE SHUT OFF AND EXITED WITH WHILE IT IS INADVERTENTLY LEFT IN THE "PARK" TRANSMISSION POSITION. ALTHOUGH A BARELY AUDIBLE CHIME RINGS, A DRIVER CAN EXIT THE VEHICLE AND IF THE VEHICLE IS ON AN INCLINE, IT CAN ROLL FREELY!! I AM ASTOUNDED THAT THERE ARE NO "NEUTRAL SAFETY" CONTROLS ON THESE NEW VEHICLES. STANDARD KEY IGNITIONS PREVENT THE DRIVER FROM RELEASING THE KEY IN ANY POSITION EXCEPT "PARK" ... NOT SO WITH THESE NEW "SMART KEY" CARS! I FORESEE MANY ACCIDENTS OCCURRING UNLESS SOME CORRECTION IS MADE IN THIS "OPTION". I DON'T UNDERSTAND HOW A GOVERNMENT VEHICLE SAFETY CHECK WOULD OVERLOOK THIS FLAW. *TR

TL*THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 60 MPH AT NIGHT, ON NORMAL ROAD CONDITIONS, THE EXTERIOR HEADLIGHTS SHUT OFF WITHOUT WARNING. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS BEFORE THE HEADLIGHTS RE-ACTIVATED. THE FAILURE RECURRED THREE TIMES, BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE WIPER WASHER AND DIMMER SWITCH WERE REPLACED UNDER THE FACTORY SERVICE WARRANTY. THE FAILURE MILEAGE WAS 609 AND CURRENT MILEAGE WAS 1,350. UPDATED 1/5/09 *CN UPDATED 01/09/09. *JB

Mileage: 609

THE START/STOP IGNITION BUTTON ON MY VEHICLE IF ACCIDENTALLY DEPRESSED WHILE THE VEHICLE IS IN MOTION COMPLETELY SHUTS DOWN THE ENGINE AND ALL POWER EQUIPMENT. AT FIRST I DID NOT REALIZE I ACCIDENTALLY DEPRESSED THE BUTTON WHILE DRIVING, I TESTED IT SEVERAL TIMES UNDER DIFFERENT CIRCUMSTANCES AND IT SHUT THE VEHICLE DOWN EVERY TIME. UNDER ALL DRIVING CONDITIONS BUT ESPECIALLY HIGHWAY SPEEDS THIS MANUFACTURER DEFECT WOULD CERTAINLY CAUSE AN ACCIDENT RESULTING IN SERIOUS INJURY OR DEATH. I HAVE CONTACTED THE DEALERSHIP WHERE THE VEHICLE WAS LEASED ON JULY 15TH WITH NO RESPONSE, I HAVE ALSO CALLED NISSAN CONSUMER AFFAIRS ALSO WITH NO RESPONSE AND I HAVE WRITTEN A LETTER OF COMPLAINT TO NISSAN CONSUMER AFFAIRS WITH A CERTIFIED COPY TO THE CENTER FOR AUTO SAFETY IN WASHINGTON, DC. IN THE OWNERS MANUAL FOR MY VEHICLE THERE IS A PRINTED WARNING NOT TO DEPRESS THE START/STOP IGNITION BUTTON WHILE THE VEHICLE IS IN MOTION AS IT COULD CAUSE AN ACCIDENT RESULTING IN SERIOUS INJURY. THIS INDICATES TO ME THAT NISSAN IS AWARE OF THE PROBLEM BUT HAS DONE NOTHING TO FIX IT AND IN MY CASE NEVER EXPLAINED THAT THIS COULD HAPPEN. IN SPEAKING TO THE SALES MANAGER AT THE DEALERSHIP HE ADMITTED HE DID NOT KNOW THAT THIS WOULD HAPPEN WHILE THE VEHICLE WAS IN MOTION. *TR

Mileage: 700