2009 NISSAN MURANO Service Brakes Problems

253 complaints about Service Brakes

253
Complaints
13
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Service Brakes Complaints (253)

Jul 7, 2024

Falla en abs y ruedas riesgo al frenar tarda demasiado luces de abs vdc off AWD y tpms

Jun 14, 2024

Abs

Jun 14, 2024

Abs/vdc off/awd en el tablero

May 16, 2024

My 2009 Nissan Murano had a bad battery and starter, after replaced them the ABS/VDC/Slip control light were illuminated and ABS function lost. I searched online and found a lot of the Murano owners had the same issue by just replacing a battery then got these DTCs. At the end we found Nissan know this issue and issue a TSB for repair with customer's expense. They know this is factory issue but not recall it or even not notify their customer, it's safety issue and still need the customer to search it and repair with the customer's money (to pay their faults). TSB: NTB10-113a

May 15, 2023 Crash

When driving at a slow speed and applying full brakes, the car rather than stopping quickly took more time to stop and thus resulted in an accident - collided with the car in front. There was a recall for this car in 2019 for exactly this problem - R1814. Apparently, the fix the dealer has performed didn’t alleviate the problem. I sincerely request you to perform a thorough assessment of the recommended fix for this recall to safeguard others from this serious safety issue. Also, if possible, I request you to arrange for assessment of my vehicle to confirm if my ABS concerns are true which I truly believe they’re.

Apr 27, 2023

While trying to make a turn in a busy intersection, the car stall and loses power it goes into a limp mode. The car slowly limps out of traffic to the side. Note VDC off and 2 red - neg sign brake light is on. Turn the ignition off for a few minutes. Turn ignition back on and no problem. The car starts up no problem. I had the brakes check out and no issues. I took to Nissan dealership . They said it is the alternator. I had new alternator put in 6 months ago. Took back to the company who put the alternator on He said it is working. They said this car notorious for the CVT transmission issues. This problem has happen twice in traffic. This is not safe.... I am afraid to drive this car.

Sep 13, 2022

Brake pedal now goes to floor before brakes engage. This occurred after stopping suddenly. Mechanic changed master cylinder and bled system but no change. No warning lamps on dashboard.

Nov 23, 2021

The brake pedal gets really stiff, hard to depress and the brakes gradually engage until they almost stop the vehicle. All the brakes get extremely hot when this occurs.

Mar 4, 2021

THERES A RECALL ON THE BRAKES

Jan 7, 2021

MY VEHICLE INSPECTION REPORT ON 01/04/2021 RECALL ADVISORY STATED "YOUR VEHICLE HAS ONE OR MORE RECALLS". I FOLLOWED ALL INSTRUCTIONS AND FOUND THAT THERE IS A PROBLEM WITH MY NC VALVE.

Dec 2, 2020

TOOK IN MY VEHICLE THIS MORNING TO GET 4 RECALLS FIXED, AND DEALERSHIP STATED THEY COULD ONLY FIX ONE OF THE 4 ISSUES. SPOKE TO A REPRESENTATIVE AND SHE STATED THE ISSUES FOR THE MODEL OF THE SUV WERE NOT INCLUDED IN THE VIN NUMBER, THEREFORE THE DEALERSHIP COULDN'T ASSIST WITH ALL 4 ISSUES. THE LIGHTS ON THE DASHBOARD OF THE SUV ARE ON AND ALL PERTAIN TO THE 4 ISSUES NOT INCLUDED IN THE VIN. HOW CAN I GET THESE INCLUDED IN THE VIN NUMBER SO THE DEALERSHIP CAN FIX THE ISSUES? THE ISSUES ARE AS FOLLOW: NHTSA CAMPAIGN NUMBER: 18V916000 NHTSA CAMPAIGN NUMBER: 09V393000 NHTSA CAMPAIGN NUMBER: 08V521000 NHTSA CAMPAIGN NUMBER: 08V066000

Oct 1, 2020

BRAKE SYSTEM BRAKES LOCKED ALL 4. WHEN I DRIVE IT SOUNDED LIKE RATTLING ONCE I MADE IT HOME BACKED UP IT JERKED THEN CALL A MECHANIC AND HE SAID BRAKES ARE LOCKED DNT DRIVE.

Aug 11, 2020

I WAS DRIVING THE CAR AND STOPPED AT A RED LIGHT. WHEN I HIT THE GAS TO GO WHEN THE LIGHT TURNED GREEN THE CAR WOULD NOT GO. IT TOOK ABOUT 20 SECONDS BEFORE IT WOULD GO AND WHEN IT DID IT ACTED LIKE I HAD MY FOOT ON THE GAS PEDAL WHICH I DID NOT. IT HAS DONE THIS NUMEROUS TIMES. I REPLACED THE FUEL PUMP AND TOOK IT TO A MECHANIC TWICE. NOTHING THAT HAS BEEN DONE HAS FIXED THE PROBLEM. I HAVE ALMOST BEEN REAR ENDED SEVERAL TIMES DUE THE FACT THAT THE CAR STALLS.

Mileage: 160,000

Jul 24, 2020

NISSAN PREFORMED WORK ON THIS VEHICLE FOR RECALL # RECALL 18V916000. A YEAR LATER THE SAME EXACT PROBLEM OCCURRED AND NISSAN SAYS WE ARE NOW RESPONSIBLE FOR THE BILL BECAUSE THEY ONLY HAVE TO ATTEMPT TO FIX RECALLS ONCE

Mileage: 129,000

Jul 17, 2020

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE FAILED A STATE SAFETY INSPECTION DUE TO BRAKE PEDAL BEING DEPRESSED TO THE FLOOR BOARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BRAKE MASTER CYLINDER WAS REPLACED HOWEVER, THE VEHICLE FAILED A SECOND INSPECTION. THE CONTACT WAS INFORMED BY THE INSPECTOR THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO HALL NISSAN VIRGINIA BEACH (3757 BONNEY RD, VIRGINIA BEACH, VA 23452) AND REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER AND BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Mileage: 50,000

Mar 19, 2020

THERE WAS A STABILIZER THAT WAS NOT CONNECTED ON THE RIGHT FRONT SIDE. FOUND OUT WHEN I WAS IN THE MECHANICS. AS FOR THE BRAKES THEY HAVE WORN DOWN QUICKLY AND HAD PROBLEMS. INCLUDING A DRIVER SIDE REAR LINE. THE TIRE PRESSURE WARNING LIGHT REMAINS ON EVEN WHEN TIRES ARE BALANCED.

Feb 11, 2020

BRAKE PEDAL GOES TO FLOOR WHEN TRYING TO STOP.

Mileage: 100,000

Jan 23, 2020

WOULD LOSE BRAKE PRESSURE GOING OVER A MANHOLE COVER/ANY UNEVEN SURFACE WHILE BRAKING, GENERALLY BRAKING TO A STOP. THIS WOULD HAPPEN PERIODICALLY FOR ABOUT A YEAR (2016-2017). ON 9/3/2017 I WAS BRAKING FOR A RED LIGHT, WENT OVER A MANHOLE COVER AND LOST ALL BRAKE PRESSURE. VEHICLE WOULD STOP BUT YOU WOULD NEED TO PRESS THE PEDAL TO THE FLOOR. I BROUGHT MY CAR TO THE DEALERSHIP WHERE THEY DETERMINED THE ABS CONTROL UNIT WAS INOPERABLE. THE DEALERSHIP REPLACED THE UNIT 9/14/17. I CONTACTED NISSAN AND WAS GIVEN A CASE NUMBER (28309423) BUT WAS NEVER CONTACTED. I AM REPORTING THIS NOW AS MY VIN IS NOT INCLUDED IN THE CURRENT RECALL AND I FEEL IT SHOULD BE.

Mileage: 84,272

Dec 30, 2019

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE DEPRESSED FOR AN EXTENDED AMOUNT OF TIME AND ALMOST TO THE FLOORBOARD BEFORE THE VEHICLE WOULD COME TO A STOP. THE VEHICLE FAILED TO STOP IMMEDIATELY AND TOOK AN EXTENDED AMOUNT OF TIME. HAWKINSON NISSAN (LOCATED AT 5513 MILLER CIRCLE DRIVE, MATTESON, IL 60443, 708-252-3769) DIAGNOSED THAT THE ABS HAD NO FAILURE WITH THE HCU. THE DEALER FLUSHED THE BRAKE FLUID, BUT DID NOT REPLACE THE HCU. THE REPAIRS WERE PERFORMED PER NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE FAILURE CONTINUED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THERE WAS A VALVE ISSUE REGARDING THE ABS, WHICH WAS A MECHANICAL DEFECT. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

Mileage: 123,000

Dec 19, 2019

MY WIFE WAS DRIVING THE VEHICLE ON A FRIGID NIGHT AND SHE FELT THAT SHE NEEDED TO PUMP THE BRAKE UNTIL IT HITS THE FLOOR TO STOP, NEXT DAY AS SHE WAS DRIVING FROM OUR GARAGE IT JUST SLID OFF THE SLOPED DRIVEWAY. I NEEDED TO DRIVE HER TO WORK IN ANOTHER VEHICLE. I HAD THE BRAKE PADS REPLACED BECAUSE THE MECHANIC SUGGESTED THAT THE SPONGINESS OF THE BRAKE MIGHT GO AWAY IF I HAVE A NEW BRAKE PAD. AFTER THE REPLACEMENT IT WAS IF NOTHING WAS DONE TO THE BRAKES IT WAS STILLSPONGY.

Dec 4, 2019

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING, THE VEHICLE FAILED TO STOP AS THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THEN CONTINUE DRIVING. ONCE THE VEHICLE WAS POWERED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO FRANK FLETCHER NISSAN (2327 S RANGELINE RD, JOPLIN, MO 64804, (417) 317-5179) WHERE CODE NUMBER: C1142 WAS FOUND. THE DEALER STATED THAT THE ABS ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 38082076. THE FAILURE MILEAGE WAS APPROXIMATELY 128,157.

Mileage: 128,157

Nov 19, 2019 Crash

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DID NOT STOP WHEN THE BRAKES WERE APPLIED. THE CONTACT HAD TO PUMP THE BRAKE PEDAL TO STOP THE VEHICLE. WHILE DRIVING APPROXIMATELY 10 MPH, THE TRAFFIC SUDDENLY STOPPED. THE CONTACT ATTEMPTED TO STOP THE VEHICLE; HOWEVER, THE BRAKES FAILED AND CAUSED THE CONTACT TO REAR END THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC WHO WAS NOT ABLE TO FIND ANY FAILURE WITH THE BRAKES. THE CONTACT STATED THAT THE FAILURE RECURRED APPROXIMATELY A WEEK AGO. DORSCHEL NISSAN (LOCATED AT 3817 W HENRIETTA RD, ROCHESTER, NY 14623, 585-334-9440) DIAGNOSED THAT THE TWO LOWER PINS ON THE FRONT BRAKES WERE NOT PROPERLY LUBRICATED. THE VEHICLE WAS REPAIRED AND THE BRAKE FLUID WAS CHANGED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

Mileage: 109,000

Oct 28, 2019

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL MULTIPLE TIMES FOR IT TO FUNCTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO CROWN NISSAN OF GREENSBORO (LOCATED AT 3900 W WENDOVER AVE, GREENSBORO, NC 27407, (336) 790-9853) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL UNIT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

Oct 4, 2019

THE VEHICLES POWER STEERING GOES IN AND OUT AS WELL AS THE BRAKING SYSTEM

Aug 17, 2019

I AM REPORTING A COMPLAIN ABOUT NISSANS NEGLIGENCE. NISSAN DID NOT INFORMED ME ABOUT OUTSTANDING RECALL (ABS HCU) FOR THIS VEHICLE WHICH WAS ISSUED LATE 2018. I ONLY KNEW BECAUSE I BROUGHT MY VEHICLE TO MY TRUSTED MECHANIC FOR BRAKING ISSUES ON 08.20.2019 WHO INFORMED ME THAT THERE IS AN OUTSTANDING RECALL FOR THIS VEHICLE.

Aug 15, 2019

ABS RECALL. MY CAR HAS DEEP BRAKE & TAKE LONGER TO STOP SO BROUGHT TO MY MECHANIC & INFORMED ME THAT IT HAS AN OUTSTANDING ABS RECALL SO I BROUGHT IT TO KEOPPEL NISSAN SERVICE IN QUEENS NY. AFTER TWO DAYS OF WAITING THEY DID NOTHING SO DECIDED TO PICK IT UP & TO BRING IT TO OTHER NISSAN DEALER SERVICE. BEFORE PICKING MY VEHICLE UP THEY INFORMED ME THAT DEEP BRAKE & LONGER BRAKING TIME HAS NOTHING TO DO WITH THE ABS, VEHICLES ABS HAS NO ISSUE & DOES NOT NEED TO BE REPLACED. THEY INFORMED ME THAT THAT IT IS THE BRAKE PADS & THE CALIPERS WHICH WAS RECEIVING CHECKED BY MY TRUSTED MECHANIC. BUT KEOPPEL NISSAN SERVICE DID NOT PROVIDE ME ANY WRITTEN PROOFS THAT ABS OR THE RECALL HAS NOTHING TO DO WITH MY VEHICLES BRAKING ISSUE. NOW I AM BACK TO SQUARE ONE, WILL BRING THE VEHICLE TO OTHER NISSAN SERVICE.

Jul 23, 2019

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHEN THE VEHICLE ACCELERATED, THERE WAS A LOSS OF POWER AND A DELAY AT TIMES BEFORE FINALLY GAINING SPEED. IN OTHER INSTANCES, THE VEHICLE HAD A DRASTIC REDUCTION IN SPEED. THE ALTERNATOR ASSEMBLY WAS REPLACED MORE THAN TWICE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. MOSES NISSAN (300 MACCORKLE AVE, ST ALBANS, WV 25177, (304) 727-2921) WAS NOTIFIED OF THE FAILURE. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC), BUT A REPAIR APPOINTMENT HAD NOT BEEN SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Jul 22, 2019

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN DUE TO THE FAILURE. GRUBBS NISSAN (310 AIRPORT FWY, BEDFORD, TX 76022, (817) 786-4800) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE DEALER INDICATED THAT A DIAGNOSIS WAS REQUIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

May 22, 2019

NISSAN IS NOT COMPLYING WITH RECALL. OCTOBER 23, 2018 THERE WAS A RECALL ON MY 2009 NISSAN MURANO FOR THE ABS ACTUATOR, BRAKE FLUID AND LINES. I WAS TOLD THEY WOULD TEST THE ACTUATOR AND CHANGE THE BRAKE FLUID AND LINES. AT THIS TIME MY CAR PASSED THE ACTUATOR TEST SO THE NISSAN SERVICE FACILITY INFORMED ME THAT THEY WOULD NOT BE FIXING THE ACTUATOR. HOWEVER, ON MAY 21, 2019 I TOOK MY CAR IN FOR SERVICE BECAUSE MY ABS AND SLIP LIGHTS CAME ON IN MY CAR. THE NISSAN SERVICE FACILITY INFORMED ME THAT MY ACTUATOR NOW NEEDS REPAIR, BUT NISSAN WILL NOT COVER THE EXPENSE SAYING THAT THEY "ALREADY COMPLETED THE RECALL". IS THIS HOW A RECALL WORKS? I AM HAVING A PROBLEM WITH THIS SAME PART 6 MONTHS LATER. IF I WOULD HAVE WAITED AND HAD MY CAR TESTED TODAY I WOULD HAVE RECEIVED A NEW ACTUATOR. PLEASE HELP I AM NOT WELL VERSED IN CARS BUT AM CONCERNED THAT MY CAR IS AN ACCIDENT WAITING TO HAPPEN. THIS PART WAS RECALLED FOR A REASON AND I AM LOOKING FOR NISSAN TO HONOR THEIR RECALL AND FIX THE ACTUATOR SO MY CAR IS SAFE. LIVING IN THE MIDWEST WITH OUR CRAZY WEATHER; GOOD RELIABLE BRAKES ARE VERY IMPORTANT. I HAVE HAD ISSUES (WHICH I PREVIIOUSLY REPORTED) WITH MY BRAKES NOT WORKING PROPERLY.

Mileage: 63,000

May 15, 2019

BRAKES FEEL VERY SOFT AND SPONGY AFTER PREVIOUS RECALL TO SWAP DOT3 BRAKE FLUID WITH DOT 4 BRAKE FLUID

Mileage: 183,000

Apr 10, 2019 Crash

DUE TO THE FAULTY BRAKES ON THIS VEHCILE I WAS INVOLVED IN AN ACCIDENT ON 02-27-18 DURING MOTION CAR AHEAD OF ME HAD NO BRAKE LIGHTS AND MADE A SUDDEN STOP AND WHEN I WENT TO STOP MY BRAKES WENT ALL THE WAY TO THE FLOOR AND COULDNT STOP IN TIME TO AVOID ACCIDENT

Mileage: 143,000

Apr 8, 2019

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE STILL CAME TO A STOP. THE CONTACT STATED THAT THE FAILURE OCCURRED ON A DAILY BASIS FOR SIX MONTHS. THE CONTACT TOOK THE VEHICLE TO PEARSON NISSAN (2060 SW COLLEGE ROAD, OCALA, FL 34471) TWICE TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED AND FILED CASE NUMBER: 35155429. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

Apr 1, 2019 Crash

TL* THE CONTACT OWNED A 2009 NISSAN MURANO. WHEN DECELERATING AT 40 MPH, THE BRAKES FAILED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE BATTERY AND ABS WARNING INDICATORS ILLUMINATED. FUTURE NISSAN OF FOLSOM (12610 AUTO MALL CIR, FOLSOM, CA 95630, (877) 635-4447) FLUSHED THE BRAKE FLUID, BUT THE FAILURE RECURRED AND THE VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION. THE VEHICLE WAS TOTALED AND TOWED TO A COLLISION CENTER. THE VEHICLE WAS NOT REPAIRED. POLICE REPORTS WERE NOT FILED AND THERE WERE NO INJURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 141,000.

Mileage: 141,000

Mar 31, 2019

WE WERE DRIVING ALONG 2 DIFFERENT TIMES AND THE BRAKES WERE NOT WORKING RIGHT. WE HAD TO PUSH THE PEDAL ALL THE WAY TO THE FLOOR AND WAS STILL BARELY STOPPING. IT WAS LIKE A VERY SLOW BREAKING PROCESS AND CAME CLOSE TO HITTING THE ONES IN FRONT AT A STOP LIGHT. BOTH TIMES WE NOTICED IT WAS WHEN WE WERE COMING TO A STOP SIGN OR LIGHT. EVENTUALLY THE BRAKES START TO WORK AGAIN. BUT WE DID NOTICE THAT WHEN THE CAR WAS STOPPED AND TURNED OFF AFTER THESE EVENTS, THE PEDAL WAS VERY LOOSE WHILE OFF.

Mileage: 110,000

Mar 19, 2019

SENT NISSAN A CERTIFIED LETTER DATED 2-20-19 CONCERNING NHTSA RECALL 18V-916 WITH ALL APPROPRIATE DOCUMENTATION. THE LETTER AND DOCUMENTATION WERE CERTIFIED MAIL AND I RECEIVED RECEIPT BACK FROM NISSAN. THEY HAD 30 DAYS TO RESPOND AND THEY DID NOT. SENT E MAIL TO NISSAN IN FRANKLIN TN.ON 3-18-2019. A EMAIL WAS SENT OUT TO ME ON 3-19-19 REQUESTING I SEND DOCUMENTATION. THEY ARE MAKING THIS AS HARD AS POSSIBLE TO RECEIVE .. HOW ABOUT SOME HELP FROM NHTSA *TR

Jan 23, 2019

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS OVER BUMPS IN THE ROAD, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD, WHEN IT WAS DEPRESSED, AND DID NOT IMMEDIATELY STOP THE VEHICLE. ALSO, THE ABS INDICATOR WOULD ILLUMINATE OCCASIONALLY. THE DEALER WAS NOT CALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS NO REMEDY FOR THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. *TT CONSUMER STATED THE ABS INDICATOR WAS ON FOR COUPLE OF DAYS.*JB

Mileage: 75,000

Dec 10, 2018

BRAKES FAILED DUE TO ABS ACTUATOR FAILURE WHILE IN MOTION ON A HIGHWAY. VEHICLE WAS RECALLED FOR BRAKE FLUID CHANGE AND ABS ACTUATOR TEST. ABS ACTUATOR FAILED 4 MONTHS AFTER FLUID CHANGE. NISSAN REFUSED TO MAKE REPAIRS. TOTAL COST OF REPAIR WAS $2400. THIS CREATED AN UNSAFE CONDITION WHICH NISSAN REFUSES TO ACKNOWLEDGE.

Mileage: 65,000

Nov 30, 2018 Crash

TWO MAJOR PROBLEMS I'VE HAD WITH MY MURANO ARE THE BRAKES LOOSING PRESSURE CAUSING ME NOT TO BE ABLE TO BRAKE IN TIME, CAUSED AN ACCIDENT ON A ROUNDABOUT. THE SECOND IS THE STEERING WHEEL LOCK COLUMN GOING OUT, CAUSING MY NOT TO BE ABLE TO START THE VEHICLE

Mileage: 60,000

Nov 30, 2018

THIS IS MY SECOND COMPLAINT. IN JANUARY MY BRAKES WENT SOFT WHEN THE ABS KICKED IN DURING AN EMERGENCY BRAKING SITUATION. I REPORTED THAT ISSUE THEN. AT THAT TIME NISSAN WAS IN DENIAL MODE ABOUT THIS SITUATION. WORKING WITH NISSAN AND A LOCAL DEALER, I WAS TOLD THAT THEY "REPROGRAMMED" MY ABS. I WAS CHARGED $75 AND SENT ON MY WAY. EARLIER THIS WEEK, IT HAPPENED AGAIN. I WAS DRIVING AND HIT A PATCH OF ICE. THE CAR IN FRONT OF ME SPUN OFF, THEN BACK ON THE ROAD CAUSING ME TO HAVE TO BRAKE HARD, AND BECAUSE OF THE ICE, THE ABS KICKED IN. MY BRAKES WERE THEN SOFT (REQUIRED GOING ALL THE WAY TO THE FLOOR TO STOP) UNTIL I REACHED A PLACE TO STOP AND COULD PUMP THEM BACK UP. THIS TIME THERE IS A VOLUNTARY SERVICE CAMPAIGN FOR THE ISSUE SO I TOOK IT BACK IN TO A DIFFERENT DEALERSHIP. NISSAN DRAINED THE BRAKE SYSTEM AND REPLACED THE DOT 3 FLUID WITH DOT 4, BUT THE MECHANIC SAID THE REAL FIX IS PROBABLY REPLACING THE ACTUATOR. HOWEVER, THEY WON'T COVER THAT SERVICE (CONFIRMED BY CALLING NISSAN CUSTOMER SERVICE, THOUGH, APPARENTLY IF YOU HAD IT REPLACED PRIOR TO THE CAMPAIGN, THEY WILL CONSIDER REIMBURSING YOU.) AND IT COSTS NEARLY $3000. SO, IN EFFECT, THE SERVICE CAMPAIGN IS REALLY JUST A MARKETING CAMPAIGN TO DRIVE PEOPLE INTO DEALERSHIPS IN ORDER TO CHARGE THEM THOUSANDS OF DOLLARS TO FIX A KNOWN SAFETY ISSUE WITH THIS YEAR AND MODEL OF VEHICLE.

Mileage: 129,000

Nov 27, 2018

WHEN VEHICLE IS IN MOTION AND WE BRAKE, PEDAL GOES ALMOST TO FLOOR. NISSAN DEALERSHIP DIAGNOSED ABS ACTUATOR IS DEFECTIVE. THERE IS A RECALL ON CERTAIN 09 MURANOS, BUT DEALER TELLS US OURS IS NOT IN RECALL AND WILL COST US 2600.

Nov 26, 2018

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE THE CONTACT'S SPOUSE WAS DRIVING, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO STOP AND TRAVELED INTO AN INTERSECTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

Nov 20, 2018 Crash

THE ABS SYSTEM ON MY 2009 NISSAN MURANO DOES NOT WORK, IT LED TO AN ACCIDENT. I HAVE READ UP ON THIS AND THIS SEEMS TO BE A RECURRING PROBLEM WITH NISSAN MURANO 2009-2015 MODELS. IT IS UNACCEPTABLE THAT A CAR COMPANY CAN GET AWAY WITH THIS AND THEN TAKE THE STANCE THAT THEY ARE NOT RESPONSIBLE.

Mileage: 89,500

Nov 19, 2018

WHEN APPROACHING A RED LIGHT ON A LOCAL ROAD, MY VEHICLE SLOWED DOWN BUT DID NOT COME TO A COMPLETE STOP. THE BRAKE PEDAL PROVIDED NO RESISTANCE AND THEREFORE WAS APPLIED TO THE FLOOR OF THE VEHICLE. AS A RESULT, MY CAR PASSED THROUGH THE INTERSECTION AT APPROXIMATELY 10MPH. UPON IMMEDIATE INSPECTION BY A TECHNICIAN, THE BRAKE FLUID WAS FLUSHED AND REPLACED WITH DOT 4 FLUID. THREE MONTHS LATER, THE SAME ISSUE OCCURRED WHILE ON THE HIGHWAY. THE BRAKE PEDAL LACKED RESISTANCE, WAS APPLIED TO THE FLOOR OF THE CAR, AND THE CAR DID NOT COME TO A COMPLETE STOP UNTIL IT WAS TURNED OFF WHILE ON THE HIGHWAY AT A SPEED OF 10MPH. UNDER A NISSAN BRAKE FLUID SERVICE CAMPAIGN, THE BRAKE FLUID WAS ONCE AGAIN FLUSHED, REPLACED WITH DOT 4 FLUID, AND ABS WAS INSPECTED. DEALER WAS UNABLE TO IDENTIFY THE ISSUE SINCE THE INSPECTION PASSED AND STATES THE ABS WAS MOST LIKELY ACTIVATED IN BOTH INCIDENTS WITHOUT CAUSE. NO FURTHER EFFORT IS BEING PROVIDED. UPON FILING A CASE WITH NISSAN CONSUMER AFFAIRS, NISSAN IS UNABLE TO REPLACE THE ACTUATOR PER THE SERVICE CAMPAIGN SINCE TESTS PASSED AND DEALER IS UNABLE TO REPLICATE SCENARIO. NISSAN AND THE DEALER ARE BOTH UNABLE TO IDENTIFY THE ISSUE AND UNWILLING TO PROVIDE ASSURANCE THAT THE BRAKES ARE SAFE TO OPERATE. THEY CONCLUDED TESTING PROCEDURES WERE FOLLOWED AND HAVE NO ADDITIONAL STEPS TO BE TAKEN. THIS IS UNACCEPTABLE IN TERMS OF NOT IDENTIFYING WHY THE ABS WAS ACTIVATED WITHOUT CAUSE AND SUBSEQUENTLY PUTTING CONSUMER LIVES AT RISK. AFTER 2 DANGEROUS INCIDENTS AND POOR CUSTOMER SERVICE, I LACK CONFIDENCE IN THE NISSAN BRAND, WILL NOT PURCHASE AGAIN AND WOULD ADVISE OTHERS OF THE SAME.

Mileage: 65,000

Nov 15, 2018

WHILE DRIVING THE CAR THE BRAKE PEDDLE BECAME SOFT. THE BREAK PEDDLE HAS TO BE PUSHED TO THE FLOOR. THE PROBLEM PERSISTS. I HAD A MECHANIC INSTALL NEW PADS AND ROTORS ON BOTH AXLES. AS WELL, HE TRIED TO BLEED THE BRAKES. THE PROBLEM PERSISTS.

Mileage: 150,000

Oct 31, 2018

VEHICLE SHUTS DOWN COMPLETELY WITH NO WARNING AS IF IT IS BEING CONTROLLED BY ANOTHER POWER SOURCE. HAD BATTERY CHECKED AND ALTERNATOR REPLACED TWICE. ALSO, HAD A DIAGNOSIS TEST PERFORMED MULTIPLE TIMES. IT YIELDS NO PROBLEMS. THE BATTERY/BRAKE LIGHT MAY COME ON PRIOR TO SHUT DOWN. IF IT DOES, THREE SECONDS LATER VEHICLE IS COMPLETELY DEAD. USUALLY THE VEHICLE IS IN MOTION - JUST DRIVING ON A ROADWAY. ONCE SHUT DOWN, YOU CANNOT MOVE THE VEHICLE AND HAS TO BE TOWED.

Mileage: 160,000

Oct 29, 2018

BRAKE PEDAL IS VERY LOW ALL THE TIME JUST BOUGHT CAR LAST WEEK. BRAKES ARE NOT VERY SAFE

Mileage: 104,000

Oct 28, 2018

AFTER HAVING SOFT BRAKE ISSUE, HAD CAR CHECKED AND PUT ON NEW FRONT BRAKES. NO CHANGE. WAS INFORMED BY NISSAN OF MY ABS ACTUATOR INVOLVING MASTER CYLINDER. I CARRY GRAND CHILDREN IN MY VEHICLE ALL THE TIME. WAS WARNED NOT TO TRAVEL LONG DISTANCES WITH THIS ISSUE. I CANNOT AFFORD TO GET THIS ISSUE TAKEN CARE OF ON MY OWN AND HEARD ABOUT THE FEDERAL INVESTIGATION REGARDING 2009 NISSAN MURANO'S INTO THIS MATTER BY THE NHTSA. I AM A GRANDMOTHER EXTREMELY CONCERNED ABOUT THIS ISSUE.

Mileage: 87,985

Oct 22, 2018

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE DID NOT STOP IMMEDIATELY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GREENACRES NISSAN (561-899-4294, LOCATED AT 5353 LAKE WORTH RD, GREENACRES, FL 33463) WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

Mileage: 52,000

Oct 12, 2018

BRAKE FAILURE WHILE VEHICLE IN MOTION ON CITY STREET. BRAKE PEDAL TO FLOORBOARD WITH NO BRAKING ACTION. SLOW RECOVERY WITH GENTLE PUMPING OF BRAKE.

Mileage: 65,000

Sep 28, 2018

MY 2099 NISSAN MURANO HAS 67,000 MILES, 2 DAYS AGO WHILE TRAVELING HOME FROM A LOCAL STORE IN THE RAIN TRYING TO STOP AT A STOP SIGN THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR AND BRAKES DID NOT WORK. THE CAR WENT INTO THE INTERSECTION, THANKFULLY NO OTHER CARS WERE COMING. BRAKE PEDAL CONTINUES TO GO TO THE FLOOR, CAR DOESNOT STOPS UNTIL STANDING ON THE PEDAL PUSHING IT COMPLETELY TO THE FLOOR. TOOK IT TO MY MECHANIC, HE DRAINED THE BRAKE LINES TO GET RID OF ANY AIR AND PUT IN NEW BRAKE FLUID. DID NOT HELP. HE THEN TOLD ME TO LOOK AT THE COMPLAINTS AND OPEN INVESTIGATION ABOUT THE MANY 2009 MURANO HAVING THIS SAME PROBLEM AND ALL THE MONEY OWNERS HAVE SPENT TO TRY TO FIX THE PROBLEM WITH NO GOOD RESULTS. I ALSO CALLED THE NISSAN DEALER AND THEY SAID THEY NEVER HEARD OF ANY PROBLEMS WITH THE 2009 MURANO. I AM THANKFUL MY MECHANIC DID HIS HOMEWORK. BUT NOW I AM STUCK WITH A $275.00 A MONTH PAYMENT FOR A CAR THAT IS NOT SAFE TO DRIVE AND NOBODY, EVEN THE NISSAN DEALERS ADMIT THAT THERE IS A TRUE PROBLEM OR DEFECT AND NOBODY KNOWS HOW TO FIX IT. WITHOUT YOU ADMITTING THERE IS A DEFECT AND REQUIRING A RECALL IS FORCING PEOPLE TO CONTINUE TO DRIVE THESE CARS WITH FAULTY BRAKES. I JUST HOPE IT DOES NOT TAKE A DEATH OR TWO FOR THIS DEFECT TO BE RECALLED BECAUSE WITH ALL THE DOCUMENTED ISSUES BEING BASICALLY THE SAME AND YOUR INVESTIGATION BEING OPEN FOR OVER A YEAR I AM SURE MANY PEOPLE WILL BE OPENING LAW SUITS IF DEATH OR INJURY OCCUR. THIS IS A SERIOUS SITUATION AND THESE CAR OWNERS DESERVE MORE THEN WHAT THEY ARE RECEIVING FROM YOU AND NISSAN. TIME TO STEP UP AND FIX THIS BEFORE ANYBODY ELSE GETS HURT OR ANY DEATHS OCCUR. YOUR NOTE SAYS TO RETAIN ANY DOCUMENTATION FOR 5 YEARS, WELL IN 5 YEARS THESE CARS WILL BE14 YEARS OLD AND SEEING THAT THIS PROBLEM SEEMS TO START AROUND 65,000 MILES, THIS NEEDS FIX NOW!

Mileage: 67,000

Sep 20, 2018

FOR THE LAST COUPLE OF YEARS, I HAVE COMPLAINED TO THE MADISON WI ZIMBRICK NISSAN DEALERSHIP SERVICE DEPT. ABOUT SOFT BRAKES. THERE WERE TIMES WHEN I DIDN'T KNOW IF I WOULD BE ABLE TO STOP AT A STOP SIGN. NUMEROUS TIMES I SHIFTED THE CAR INTO NEUTRAL BEFORE I HAD TO STOP BECAUSE I WASN'T SURE I COULD MAKE A STOP.THE ANTILOCK BRAKES FAILED A COUPLE OF TIMES ON ICE AND ON WATER. THE SERVICE DEPARTMENT CHECKED THE BRAKES BUT SAID THEY WERE GOOD. IN JUNE, 2018 I TOOK THE CAR IN AGAIN TO HAVE THE BRAKES CHECKED. THEY REPLACED THE BRAKE FLUID AFTER BLEEDING THE BRAKES, BUT IT STILL DIDN'T HELP. THEY SAID THE NEXT STEP WAS TO REPLACE THE MASTER CYLINDER. THEY DID THAT, BUT IT STILL DIDN'T FIX THE PROBLEM. THEY THEN SAID THEY HAD TO REPLACE THE ACTUATOR. THEY CONTACTED NISSAN THINKING THAT IT WOULD BE PAID FOR IN A RECALL. BUT NISSAN SAID THE VIN NUMBER WASN'T PART OF A RECALL. I ALSO CONTACTED NISSAN, AND THEY SAID THE CAR WAS TOO OLD AND HAD TOO MANY MILES. YET, THE PROBLEM I HAD WAS IDENTICAL TO THE 93,000 SUVS NISSAN REPORTED HAVING TO REPLACE ACTUATORS. THE SERVICE DEPARTMENT MANAGER FELT THAT THE REPAIR SHOULD HAVE BEEN COVERED BY NISSAN. I HAD TO PAY APPROXIMATELY $2400 FOR THE REPAIR AND THAT WAS PUTTING IN A USED ACTUATOR. I STRONGLY FEEL, AND THE NISSAN SERVICE DEPARTMENT MANAGER FEELS, THAT THIS REPAIR SHOULD HAVE BEEN COVERED UNDER A NISSAN RECALL. THE PROBLEMS I EXPERIENCED WERE IDENTICAL TO VEHICLES THAT HAD BEEN COVERED UNDER THE RECALL.

Sep 14, 2018

BRAKES WENT TO THE FLOOR DURING DRIVING, BECAME SPONGY, HAD TO BE PUMPED. STAYED SPONGY FOR 2-3 MILES IN ONE CASE. HAS DONE THIS 3 TIMES WITH ME AND ONCE WITH THE NISSAN DEALERSHIP MECHANIC. DIAGNOSED BY NISSAN AS ACTUATOR INSIDE ABS. NEEDS TO BE REPLACED. TOO DANGEROUS TO DRIVE PER THE MECHANIC. COULD EASILY BE KILLED IN HEAVY TRAFFIC. $2400 TO FIX. NO ASSISTANCE FROM NISSAN CUSTOMER SERVICE - SAID THEY WILL NOT HELP. 09.14.2018. NEEDS TO BE RECALLED AND REPLACED IMMEDIATELY; NEXT THING FOR NISSAN WILL BE LAWSUITS FOR WRONGFUL DEATH!!

Mileage: 110,000

Aug 28, 2018

NO MATTER WHAT REPAIRS I DO THE ABS WARNING LIGHT WILL NOT GO OFF. THE BREAKING FEELS OFF. I LEAK POWER STEERING FLUID AND HAVE HAD THE PUMP CHECKED. I CONSTANTLY FEEL THE STEERING TIGHTEN UP AND EVEN RANDOMLY RELAX CAUSING IN UNSAFE STEERING CONDITIONS. STEERING CAN TIGHTEN UP AND BECOME LOOSE AGAIN WHILE IN A PARKED POSITION, A VERY SLOW MOVING SPEED AND AT FREEWAY SPEEDS.

Mileage: 143,000

Aug 27, 2018

THE BRAKE PEDAL GOES TO THE FLOOR FOR NO REASON. IT HAPPENS WHEN I AM DRIVING AT HIGHWAY OR LOCAL ROAD SPEED. I ATTEMPT TO STOP AND MY BRAKE PEDAL GOES RIGHT TO THE FLOOR AND THE CAR DOES NOT STOP.

Mileage: 140,000

Aug 16, 2018

THE BRAKE PEDAL FALLS TO THE FLOOR WHEN DEPRESSED RAPIDLY. THIS IS ONLY OCCASIONALLY, HOWEVER WHEN IT HAPPENED LAST. I STOPPED THE VEHICLE AND TAPPED THE ABS BRAKE ACTUATOR UNIT WITH A RUBBER MALLET AND BRAKES WERE FINE.. I BELIEVE THE ABS VALVE IS DEFECTIVE BUT THE DEALER SAID THAT THE MASTER CYLINDER IS DEFECTIVE & NEEDS TO REPLACED FOR $800+. THEY ALSO SAID IF THAT DOESN'T CURE IT, THEN THE BRAKE VACUUM BOOSTER IS ALSO DEFECTIVE AND IT WOULD COST ME $3000! SO, THEY WERE UNABLE TO PERFORM THE RECALL THAT CHANGES THE BRAKE FLUID FROM DOT3 TO DOT 4.

Mileage: 158,000

Aug 8, 2018

I PURCHASED THE NISSAN 11 FEB, 2016 I AM MILITARY AND WENT AWAY TO SERBIA WAS BACK FOR A FEW WEEKS AND GOT DEPLOYED AGAIN TO JORDAN. MY VEHICLE WAS CLEANED AND WAS IN A GARAGE DURING MY DEPLOYMENT. SINCE BEING BACK I HAVE DRIVEN BACK AND FORTH FROM VA TO OH FOR WORK MY BACK BREAKS STARTED TO MAKE NOISE SO I HAD THEM REPLACED WHEN THE TIRES WERE REMOVED I SEEN THE UNDER BODY FOR THE FIRST TIME. BROUGHT IT TO NISSAN WERE THEY DEEMED IT NON DRIVE ABLE AND SAID THAT THIS WAS NOT AN ISSUE THAT ARISES WITHIN THE TIME FRAME OF HAVING MY VEHICLE IT IS EXTREMELY EXCESSIVE RUST TO THE POINT WERE IT HAS EATEN AWAY THE SUB FRAME AND THAT THE WAIKEM DEALERSHIP SOLD ME A DEATH TRAP.

Aug 1, 2018

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 35 MPH, THE BRAKES FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN IT WAS DEPRESSED. THE CONTACT HAD TO PULL OVER, PARK THE VEHICLE, AND PUMP THE BRAKE PEDAL A FEW TIMES UNTIL THE PRESSURE WAS NORMAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

Jul 24, 2018

TRAVELING 20 MPH ON CLEAN, DRY CONCRETE, APPROACHING A YIELD SIGN AT AN INTERSECTION. APPLIED BRAKES AND FELT ABS PULSE IN THE BRAKES. ABS PULSES STOPPED AND THEN THE BRAKE PEDAL CONTINUED TO TRAVEL TO THE FLOOR. I ENDED UP FINALLY COMING TO A STOP IN THE MIDDLE THE INTERSECTION. THE DRIVER WHO HAD THE RIGHT OF WAY MANAGED TO AVOID HITTING MY VEHICLE.

Mileage: 155,000

Jul 10, 2018

WHILE DRIVING MY NISSAN MURANO I HIT A SMALL POTHOLE. I HIT THE BRAKES AND FELT THAT THE BRAKE PEDAL TOUCHED THE FLOOR, NO PRESSURE WHAT SO EVER. I ASSUMED IT MUST HAVE BEEN BECAUSE OF THE POTHOLE AND DIDN'T THINK ANYTHING WAS WRONG. BUT WHEN I APPROACHED THE NEXT TRAFFIC LIGHT AND TRIED TO BRAKE; THE CAR DID NOT BREAK AND CONTINUED INTO THE MIDDLE OF THE INTERSECTING STREET BEFORE STOPPING. THANK GOD THERE WERE NO CARS COMMING! I TOOK IT TO THE NISSAN AND ACCORDING TO THEM; FIXED THE BRAKE WITH NO CHARGE TO ME. CONCLUSION: LOST OF BREAK PRESSURE AFTER HITTING A SMALL POTHOLE AND A SIGNIFICANT DELAY IN BREAK REACTION AFTERWARDS. NO BREAK PRESSURE AND PEDAL HAD TO TOUCH THE CAR FLOOR IN ORDER TO BREAK WITH A DELAY REACTION.

Mileage: 96,000

Jun 23, 2018

WHEN BREAKING, THERE ARE TIMES WHEN IT FEELS LIKE THE BRAKES GO OUT AND I HAVE TO TAKE THE BRAKE PEDAL ALL THE WAY TO THE FLOOR. IT HAPPENS SEVERAL TIMES A YEAR AND THIS LAST TIME MY WHOLE FAMILY WAS IN THE CAR AND NEARLY CAUSED AN ACCIDENT BECAUSE MY BRAKES ESSENTIALLY WEREN'T WORKING AS REQUIRED. I SEE THERE IS IN ACTIVE INVESTIGATION AND THIS IS NOT AN ISOLATED INCIDENT. WHAT IS IT GOING TO TAKE FOR YOU TO MANDATE A RECALL, A DEATH?

Mileage: 122,000

Jun 19, 2018

HAVING ISSUES WITH THE BRAKING SYSTEM BEING SOFT. TOOK IT TO A DEALER AND THEY ARE TELLING US THAT IT IS A $1,900 PART (ACTUATOR) WHICH DOES NOT INCLUDE LABOR. I HAVE SEEN OTHER REPORTS ONLINE OF THE SAME PROBLEM WITH OTHER 2009 MURANO'S. NISSAN NEEDS TO STEP UP AND RECALL THIS PART BEFORE SOMEONE GETS KILLED. IT IS A COMMON PROBLEM THAT IMPACTS THE SAFETY OF THE DRIVER AND THE OTHER DRIVERS ON THE ROAD. THIS NEEDS TO BE RESOLVED ASAP.

Jun 19, 2018

THE BREAK PEDAL LOSES PRESSURE RANDOMLY. TYPICALLY, I ONLY NEED TO PUSH DOWN SLIGHTLY TO GET THE VEHICLE TO COMPLETELY STOP, BUT SOMETIMES, AFTER PUSHING DOWN THE PEDAL LIKE I NORMALLY WOULD, THE CAR DOESN'T SLOW DOWN AT ALL, AND I HAVE TO PRESS THE PEDAL TO THE FLOOR AND WAIT FOR IT TO STOP. IT'S VERY SCARY, AS I DON'T KNOW IF MY CAR WILL STOP WHEN I NEED IT TO. IN THE PAST, THIS HAS LASTED FOR THREE OR FOUR DAYS, THEN RANDOMLY, THE BREAK IS BACK TO NORMAL, AND MY CAR STOPS ON A DIME. I'M NOT SURE WHAT CAUSES THIS, BUT I FEEL LIKE I'M TAKING A GAMBLE EVERY TIME I START MY CAR TO LEAVE IN THE MORNING OR ANYTIME I NEED TO GO SOMEWHERE.

Mileage: 55,000

Jun 18, 2018

IN DECEMBER 2017, WHILE DRIVING DOWN THE ROAD AND MAKING A LEFT TURN, THE BRAKES WENT SOFT AND ALL OF THE WAY TO THE FLOOR. THE MASTER CYLINDER WAS REPLACED SHORTLY THEREAFTER. ALL OF THE BRAKE LINES WERE BLED. FOUR MONTHS LATER, THE BRAKES WENT SOFT AGAIN AND ALL OF THE WAY TO THE FLOOR. AFTER PUMPING THEM ABOUT 10 TIMES, THEY RETURN TO NORMAL. THE MASTER CYLINDER WAS REPLACED A SECOND TIME. SO FAR, THE BRAKES HAVE BEEN WORKING BUT AFRAID THIS WILL HAPPEN AGAIN WITHOUT WARNING. I DO NOT FEEL SAFE DRIVING THIS CAR ANY LONGER.

Mileage: 140,000

Jun 8, 2018

WHILE DRIVING HOME FROM WORK ON A CITY STREET I WENT TO SLOW DOWN BY APPLYING THE BRAKES AND HIT A BUMP IN THE ROAD. MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND I HAD TO PUMP THE BRAKES IN ORDER TO STOP. THE BRAKE PEDAL STILL GOES ALL THE WAY TO THE FLOOR EVERY TIME I GO TO STOP AND I HAVE TO PUMP THE BRAKES. THIS HAS HAPPENED MULTIPLE TIMES BUT DURING THE WINTER SO I THOUGHT I JUST HIT SOME ICE AND THE ABS WAS KICKING IN. THERE IS NO ICE ON THE GROUND AND IT'S HAPPENING.

Mileage: 107,000

May 24, 2018

2009 NISSAN MURANO, THE BRAKES GOES SOFT AND ALL THE WAY TO THE FLOOR BUT DOES NOT STOP AT ALL! WE HAD MULTIPLE CLOSE CALLS. THE BRAKE PADS WERE REPLACED TWICE, BLED FEW TIMES; GOT THE MASTER CYLINDER CHECKED; MULTIPLE TIMES BY DIFFERENT MECHANICS. THE DEALERSHIP SAID THAT THERE WAS NOTHING WRONG FIRST TIME. LAST TIME THEY DID A BRAKE FLUID FLUSH AND BLED. THAT DIDN'T FIX THE PROBLEM. MY OLD MECHANIC POINTED ME TO ONLINE MULTIPLE COMPLAINTS REGARDING THE SAME EXACT ISSUE. CONTACTED NISSAN TODAY AND THEY DENIED KNOWING ANYTHING ABOUT THIS ISSUE. THERE WILL BE MAJOR FATALITY THAT WILL HAPPEN SOON WITH OVER 120K OF THESE 2009 MODELS BEING ACTIVELY DRIVEN IN THE US.

Mileage: 10

May 22, 2018

BRAKE PEDAL WOULD, WITHOUT WARNING, LOOSE PRESSURE AND GO ALL THE WAY TO THE FLOOR. COMING TO A NORMAL STOP OR FIRST ENGAGING DRIVE, PEDAL WOULD GO RIGHT TO THE FLOOR AND NO ABILITY TO STOP. THIS WAS INTERMITTENT AND INCONSISTENT. VERY DANGEROUS WITH NO BRAKES. DEALER REPLACED THE ABS ACTUATOR. DEFECTIVE ACTUATOR SEEMS COMMON AND A REAL SAFETY ISSUE.

Mileage: 120,000

May 21, 2018 Crash

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. AS A RESULT, THE CONTACT COLLIDED WITH ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER (LARRY MILLER NISSAN, 2400 WEST 104TH AVE, DENVER, CO 80234) WHERE IT WAS DIAGNOSED THAT A NEW BRAKE RESERVOIR CAP AND A DIFFERENT TYPE OF BRAKE FLUID WERE NEEDED. THE VEHICLE WAS AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND STATED THAT IT WAS A SAFETY ISSUE THAT WOULD BE SENT TO A THIRD PARTY. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

Mileage: 82,000

May 1, 2018

BRAKES TRAVEL TO FAR MAKING BRAKING QUESTIONABLE. SEVERAL TIMES WRECKS HAVE ALMOST OCCURRED. VEHICLE IS SIGNIFICANTLY HARDER TO BRAKE SAFELY WHEN TRYING TO STOP FROM HIGHER RATES OF SPEED. BRAKE PEDAL TRAVELS LITERALLY TO THE FLOOR BOARD.

Mileage: 70,000

Apr 26, 2018

WHILE DRIVING THE BRAKE PEDAL WILL RANDOMLY LOSE PRESSURE AND GO ALL THE WAY DOWN TO THE FIREWALL WHEN TRYING TO SLOW DOWN OR STOP WHICH RESULTS IN THE VEHICLE FAILING TO STOP. IT APPEARS TO ONLY BE HAPPENING AT SPEEDS OF 45 MPH OR LESS. THIS HAS BEEN HAPPENING FOR ABOUT 30-45 DAYS NOW ARE IS BECOMING MORE FREQUENT NOW OCCURRING AT LEAST ONCE EVERY 3-4 DAYS. WHEN THIS 1ST STARTED I WAS ADVISED THAT IT MAY BE DUE TO LOW BRAKE PADS AND UNDER SPEC ROTORS SO WE REPLACED THE ROTORS AND PADS ON ALL 4 WHEELS AND BLEED THE BRAKES TO ENSURE THERE WAS NO AIR TRAPPED IN THE LINES HOWEVER THIS DID NOT FIX THE ISSUE. THERE IS NO LOSS OF BRAKE FLUID AND ALL OF THE BRAKE LINES ARE IN GREAT SHAPE. WE ARE THE 2ND OWNERS OF THE VEHICLE AND PURCHASED IT WITH ABOUT 30K MILES ON IT IN 2012 AND IT NOW HAS 70K MILES ON IT. THIS IS MY WIFE'S CAR AND DRIVES MY 2 YOUNG CHILDREN AROUND IN IT AND WE NO LONGER FEEL SAFE USING IT AS YESTERDAY SHE COULD NOT STOP THE CAR TRYING TO TURN INTO THE YMCA PARKING LOT AND SHE COULDN'T STOP! LUCKILY THERE WAS NO-ONE IN FRONT OF HER AS SHE WOULD HAVE SLAMMED INTO THEM. I DON'T FEEL COMFORTABLE SELLING OR TRADING THE CAR SINCE THIS IS APPARENTLY AN ISSUE THAT MULTIPLE OTHER PEOPLE ARE HAVING ISSUES WITH THAT DEALERS CAN'T FIGURE OUT AND I DON'T FEEL COMFORTABLE PASSING THIS DANGEROUS SITUATION ON TO SOMEONE ELSE.

Mileage: 70,000

Apr 24, 2018

THE ISSUE IS WHEN THE ANTI-LOCK BRAKES ARE ENGAGED. AFTER THEY ARE ENGAGED THE BREAK PRESSURE IMMEDIATELY GOES SOFT AND THE BRAKE PEDAL GOES TO THE FLOOR WITH NO BREAKS. I HAVE REPORTED THIS FOR THE PAST 2 YEARS AND THE NISSAN DEALERSHIP TELLS ME THAT THEY CANNOT REPRODUCE THE EFFECT AND THAT THEY ARE FINE. IT ONLY SEEMS TO HAPPEN IN THE WINTER MONTHS WHEN ITS COLD. I HAVE TO PULL TO THE SIDE OF THE ROAD AND SHUT THE CAR DOWN AND RESTART AGAIN. IT SEEMS TO RESET THE ANTI-LOCK BRAKE SYSTEM. IVE NOTICED THERE IS AN INVESTIGATION GOING ON AND WANTED TO REPORT WHAT I HAVE FOUND AS WELL. THE LATEST HAPPENED WHEN I WAS SLOWING DOWN AT A STOP SIGN AND HIT AN ICY PATCH WHICH THEN THE ANTILOCK BRAKE RUMBLED ENGAGING IT. AFTER I FINALLY STOPPED HALF WAY INTO THE INTERSECTION THE BRAKE PEDAL WENT TO THE FLOOR WITH NO BRAKE PRESSURE WHAT SO EVER....I GUIDED THE CAR TO THE SIDE AND SAT FOR ABOUT 15 MINUTES AND SHUT DOWN AND RESTARTED THE CAR BEFORE BRAKES CAME BACK.

Mileage: 125,000

Apr 23, 2018

WHILE DRIVING MY CAR THIS MORNING MY BRAKES WENT ALMOST TO THE FLOOR BEFORE I COULD STOP THE CAR IN THE MIDDLE OF AN INTERSECTION. (SOFT BRAKE PEDAL). I WAS LUCKY I WAS NOT HIT BY A CAR. THIS HAS HAPPENED BEFORE. I RECENTLY FOUND OUT THAT THERE ARE MORE THAN 110,000 PEOPLE COMPLAINING ABOUT THIS ISSUE AND HAVING TO PAY A LOT OF MONEY TO TRY AND FIND THE PROBLEM TO NO AVAIL. NISSAN HAS TO KNOW ABOUT IT BUT WILL NOT ADDRESS THIS ISSUE. DOES IT TAKE PEOPLE SERIOUSLY GETTING HURT OR DYING TO GET THE ATTENTION OF THIS ISSUE? THIS ISSUE IS CONSIDERED A MATTER OF LIFE AND DEATH. WHO DO WE GO TO? DEALERS SAY THEY DON'T KNOW WHAT TO DO TO FIX IT AND NISSAN DENIES THIS IS HAPPENING.

Mileage: 69,377

Apr 17, 2018

BRAKE PEDAL NEEDS TO GO DOWN TO THE FLOOR IN ORDER TO STOP. I WAS DRIVING ON A NEIGHBORHOOD STREET APPLIED BRAKES AHEAD OF A STOP SIGN BEFORE ENTERING A 2 LANE GEORGETOWN RD. HIGHWAY. ZIP 28469 TO MAKE A RIGHT TURN. WHEN APPROACHING NEXT LIGHT 1 MILE AWAY I WAS AFRAID THE BRAKES WOULD FAIL. . BRAKES WENT BACK TO NORMAL NOW. STILL DO NOT TRUST CAR. YESTERDAY, APRIL 16, 2018AS CHECKED BY CAR REPAIR BUSINESS AND SAID THE ABS COMPUTER ACTIVATOR WAS NOT WORKING. NISSSAN WOULD NOT LET HIM ACCESS ABS COMPUTER T0O RESET NUMBERS. THIS IS VERY EXPENSIVE TO REPAIR AND SHOULD NOT BE A PROBLEM. I AM SCARED TO DRIVE THIS CAR. READ THIS HAS BEEN INVESTIGATED SINCE MAY 2017. IS THERE A RECALL ON 2009 NISSAN MURANO YET? PLEASE CONTACT US ABOUT YOUR INVESTIGATION RESULTS.

Mileage: 79,300

Apr 13, 2018

I LOSE ABS BREAKING WHEN I RUN OVER A POTHOLE OR SLIDE ON ICE/SNOW. IT OCCURRED TWICE THIS WEEK. ONCE I WAS DRIVING AND I WENT THROUGH A STOP SIGN B/C I COULDN'T COME TO A STOP WITH THE BRAKES PRESSED TO THE FLOOR. A SECOND OCCURRENCE TOOK PLACE FOR MY WIFE WHEN SHE HIT A POTHOLE AND IT TOOK A SIGNIFICANT STOPPING DISTANCE TO COME TO A COMPLETE STOP. ONLY BY SHUTTING OFF THE ENGINE AND RESTARTING THE ENGINE DOES THE ABS SYSTEM AND THEREFORE THE BREAKS WORK AGAIN. THIS HAS OCCURRED OVER THE PAST 12 MONTHS AND WE HAVE HAD A FULL INSPECTION ON MY BRAKE LINING, ABS SYSTEM, FLUID PRESSURE, ETC AND EVERYTHING PASSES. WHAT SHOULD BE DONE TO CORRECT THIS ISSUE?

Mileage: 103,000

Apr 8, 2018

CAR ACCELERATE BY ITSELF WHEN PRESSING ON THE BRAKE I CANNOT CONTROL IT MOSTLY

Apr 5, 2018

FUEL GAUGE SAYS EMPTY WHEN 100 MILES ARE ON THE GAS TANK. MY LOCAL NISSAN DEALER, ELHART, TOLD ME THEY WOULD HAVE TO CHARGE ME 5 HOURS OF LABOR TO REMOVE THE GAS TANK TO "DIAGNOSE" THE PROBLEM, EVEN THOUGH THE FUEL GUAGE SENSORS ARE ACCESSIBLE UNDER THE REAR SEAT FOR REPLACEMENT. ALSO,THIS IS A VERY COMMON PROBLEM WITH ALL NISSANS - QUESTS DO HAVE A RECALL ON IT, BUT NO OTHER NISSAN, EVEN THOUGH THEY ALL USE THE SAME FAULTY GAS GUAGE. IT CAUSES PANIC TO THE DRIVER TO SEE THE "EMPTY" LIGHT ON, & THEY CALL FOR HELP, SWERVE OFF THE ROAD, WHEN THEY ARE REALLY NOT EMPTY AT ALL. ALL NISSANS SHOULD HAVE A RECALL ON THESE FAULTY GAS GAUGES SO THAT NISSAN DISCONTINUES USING THEM.

Mileage: 75,000

Apr 2, 2018

ON 02/07/2018 I WAS DRIVING AND HIT A BUMP IN THE ROAD AS APPROACHING A STOP SIGN. BRAKES WERE IMMEDIATELY MALFUNCTIONING & PETAL WENT TO FLOOR. I PUMPED BRAKES SEVERAL TIMES TO STOP. DROVE VEHICLE HOME AND PARKED. 03/16/2018 DROVE TO LOCAL SEARS (ABOUT 1 1/2 MILES). HAD VEHICLE SERVICED AND MASTER CYLINDER REPLACED IN ADDITION TO BLEEDING BRAKES SEVERAL TIMES, BUT PROBLEM WITH BRAKES WAS NOT RESOLVED. WAS ADVISED TO TAKE TO DEALER BECAUSE ABS WASN'T WORKING PROPERLY. VERY DANGEROUS!!! IT APPEARS MANY HAS HAD SIMILAR PROBLEMS & NHTSA IS CURRENTLY INVESTIGATING. IT ALSO APPEARS TO BE A PRETTY COSTLY REPAIR.

Mileage: 46,480

Mar 30, 2018

WHILE DRIVING DOWNTOWN, SUDDENLY THE BRAKE PEDAL WAS INEFFECTIVE EXCEPT WHEN PRESSED ALL THE WAY TO THE FLOOR. ONLY AN EMERGENCY MANEUVER AVOIDED AN ACCIDENT. THE CAR WAS TAKEN IMMEDIATELY TO THE DEALER, WHO IDENTIFIED LOSS OF PRESSURE IN THE BRAKE SYSTEM, FIRST REPLACING THE MASTER CYLINDER WITHOUT IMPROVEMENT, THEN DIAGNOSING ISSUES WITH ABS. CARCOMPLAINTS.COM AND OTHER WEBSITES LIST THIS AS AN ITEM UNDER GOVERNMENT INVESTIGATION FOR 2009 MURANOS. THE CAR IS AT APPROXIMATELY 65,000 MILES. ATTACHED IS THE INITIAL DIAGNOSTICS FROM THE DEALER. SUBSEQUENT TO MASTER BRAKE CYLINDER REPLACEMENT, DEALER ASSERTED THAT WAS NOT THE PROBLEM AND ARE NOW WORKING ON ABS.

Mileage: 65,000

Mar 29, 2018

DRIVING TO DROP MY KIDS OFF AT WORK, CAR SLID DURING SNOW DRIVING ABS CAME ON. AFTER THAT I TRIED TO SLOW DOWN AND THE PEDAL TO THE FLOOR. NO LIGHTS CAME ON NOW MY BRAKES DON'T WORK EXCEPT THE LAST 20%. LOOKED ON LINE AND MANY SAY THE SAME THING, ABS ACTIVATED, THEN NO BRAKES,NO WARNING LIGHT NO CODES.

Mileage: 69,000

Mar 2, 2018

BRAKE PEDAL GOES TO THE FLOOR WHEN ABS ACTIVATES FOR NO APPARENT REASON. THIS HAS HAPPENED SEVERAL TIMES SINCE THE VEHICLE TURNED 50K MILES. IT USUALLY HAPPENS WHEN TURNING AND HITTING A BUMP AT SLOW SPEEDS. THE BRAKE PEDAL USUALLY RECOVERS AFTER A FEW DAYS. THE VEHICLE WILL STOP DURING BRAKE FAILURE BUT THE PEDAL GOES TO THE FLOOR BEFORE IT WILL STOP WHICH IS VERY SCARY AND DANGEROUS. I GUESS SOMEONE WILL HAVE TO DIE BECAUSE OF THIS FACTORY DEFECT BEFORE A RECALL HAPPENS. MY 2009 NISSAN MURANO WAS BOUGHT NEW AND HAS BEEN VERY WELL MAINTAINED. IT HAS LESS THAN 60K MILES ON IT NOW. SOMETHING HAS TO BE DONE ABOUT THIS BRAKE MALFUNCTION BEFORE A DEATH OCCURS FROM IT.

Mileage: 59,000

Feb 27, 2018

AT TIMES WHILE DRIVING MY BRAKE PEDAL LOSES PRESSURE AFTER HITTING A BUMP IN THE ROAD RESULTING IN THE BRAKE PEDAL GOING TO THE FLOOR MAKING IT DIFFICULT TO BRING THE VEHICLE TO A STOP.

Feb 20, 2018

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE MOSTLY OCCURRED ON SLICK ROADWAYS OR AFTER TRAVELING OVER A BUMP. AT TIMES, IN ORDER TO STOP THE VEHICLE, THE CONTACT WOULD HAVE TO TURN OFF THE ENGINE AND RESTART IT IN ORDER FOR THE VEHICLE TO OPERATE CORRECTLY. THE VEHICLE WAS TAKEN TO WILLIAMS WOODY NISSAN (3600 S LIMIT AVE, SEDALIA, MO 65301, (660) 827-1403), BUT NO FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS INFORMED BY THE DEALER TO DRIVE TO ANY DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHEN THE FAILURE RECURRED. WITHOUT TURNING OFF THE VEHICLE, NO FAILURE CODES WOULD BE DETECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A NISSAN DEALER. THE FAILURE MILEAGE WAS UNKNOWN.

Feb 17, 2018

MY 2009 NISSAN MURANO HAS 78,000 MILES ON IT. SOMETIMES IF I BRAKE ON A BUMPY ROAD THE PEDAL GOES ALL THE WAY TO THE FLOOR AND BRAKE POWER IS SIGNIFICANTLY REDUCED. NOBODY CAN TELL ME WHY THIS IS HAPPENING. I'VE HAD THE FLUID SYSTEM FLUSHED AND THE BRAKES CHECKED. NOT EVEN NISSAN'S DEALERSHIP UNDERSTANDS. PLEASE DO SOMETHING.

Mileage: 77,000

Feb 15, 2018

BRAKES ARE SPONGY AND WHEN THEY ARE APPLIED HARD THEY ALMOST GO TO THE FLOOR AND JUST BARELY STOP THE VEHICLE. IT HAS HAPPENED TO MY WIFE 3 TIMES AND SCARED HER TO DEATH.

Mileage: 110,000

Feb 12, 2018

IN THE SPRING OF 2017 I WAS DRIVING THE VEHICLE ON A RAINY DAY AND APPLIED THE BRAKES SUFFICIENT TO TRIGGER THE ABS SYSTEM. THIS RESULTED IN A SIGNIFICANT LOSS OF BRAKING ABILITY, WITH THE BRAKE PEDAL ALMOST TO THE FLOOR BEFORE LIMITED BRAKING ACTION COULD BE OBTAINED. THE ABILITY TO STOP THE VEHICLE WAS DRAMATICALLY REDUCED. THE PROBLEM WENT AWAY FOLLOWING A HARD BRAKE APPLICATION ON LOOSE GRAVEL, SUFFICIENT TO TRIGGER THE ABS SYSTEM AGAIN. DATE LISTED FOR THIS PROBLEM IS APPROXIMATE.

Mileage: 85,000

Feb 12, 2018

WHILE DRIVING THE VEHICLE ROUTINELY IN TOWN, SUDDENLY THE BRAKE PEDAL BECAME VERY SOFT AND BRAKING ABILITY WAS SEVERELY IMPAIRED. PEDAL TRAVEL WAS VERY HIGH, WITH PEDAL ALMOST TO THE FLOOR BEFORE BRAKING COULD BE OBTAINED, AND BRAKING POWER WAS VERY LOW. VEHICLE WAS SUCCESSFULLY STOPPED, AND TURNED OFF. THE BRAKE PEDAL WAS PUMPED WITH THE VEHICLE TURNED OFF, AND BRAKE PRESSURE RETURNED. RESTARTED VEHICLE AND BRAKING SYSTEM APPEARED TO OPERATE NORMALLY. THIS IS THE SECOND INCIDENT OF BRAKING PROBLEMS WITH THIS PARTICULAR VEHICLE. SEE REPORT 1072367 FOR DETAILS OF A PRIOR BRAKING FAILURE APPROXIMATELY 1 YEAR EARLIER.

Mileage: 93,000

Feb 10, 2018

THE BRAKES IN MY 2009 NISSAN MURANO INTERMITTENTLY FAIL ABOUT ONCE OR TWICE A MONTH. THE BRAKE FAILURE, WHICH BEGAN TO OCCUR SOMETIME ON OR AFTER MID-2017, CAUSES THE BRAKE PEDAL TO LOSE PRESSURE, BECOMING 'SPONGY' MAKING IT DIFFICULT TO STOP. WHEN THE BRAKE FAILURE OCCURS NO WARNING LIGHTS OR ABS LIGHTS LIGHT UP AND NO ERROR CODES ARE SET. THE CONDITION MAY LAST ANYWHERE FROM A FEW MINUTES TO A COUPLE OF HOURS AND THEN RETURNS NORMAL. I HAVE TAKEN THE VEHICLE TO BE SERVICED AT LEAST TWICE, HOWEVER THE SHOP CANNOT FIND ANYTHING WRONG WITH THE VEHICLE. AS A PRECAUTION, I HAD THE BRAKE SYSTEM FLUSHED AND BLEEDED AND REPLACED ALL 4 BRAKE PADS, HOWEVER, THE BRAKE FAILURE CONTINUES TO OCCUR.

Mileage: 81,000

Feb 8, 2018

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 35 MPH AND ATTEMPTING TO APPLY THE BRAKES, THE ANTI-LOCK BRAKE MODULE FAILED. THE CONTACT HAD TO USE THE EMERGENCY BRAKES TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED. THE DEALER (KEN GARFF NISSAN SALT LAKE, 777 S W TEMPLE, SALT LAKE CITY, UT 84101) WAS NOTIFIED. THE VEHICLE WAS PARTIALLY REPAIRED UNTIL THE CONTACT COULD TAKE IT TO COULTER NISSAN (13301 N AUTOSHOW AVE, SURPRISE, AZ 85388) WHERE THE REPAIRS WERE COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000. THE CONSUMER STATED THE THERE WAS A RECALL ISSUED FOR OTHER MURANOS. *JS

Mileage: 94,000

Feb 7, 2018

THE ABS ACTUATOR IN MY CAR BEGAN TO FAIL AND HAD TO BE REPLACED BY NISSAN. WHEN TAPPING THE BRAKE PEDAL, IT CONTINUED TO HAVE PRESSURE AND PROPERLY SLOW THE CAR. HOWEVER, WHEN APPROACHING STOP LIGHTS, STOP SIGNS, OR OTHERWISE BRAKING HARD (ANYTHING REQUIRING ME TO APPLY MORE STEADY PRESSURE TO THE BRAKES), THE BRAKE PEDAL WOULD GO ALL THE WAY TO THE FLOOR REQUIRING ME TO INCREASE MY STOPPING DISTANCE. I WAS IN A NEAR-ACCIDENT INCIDENT WHEN SOMEONE WHO WAS STOPPED IN THE ADJACENT LANE QUICKLY PULLED OVER INTO MY LANE, REQUIRING ME TO APPLY RAPID BRAKE PRESSURE. THIS SITUATION WAS MADE WORSE BY ICY ROADS AND LEFT ME PANICKED AND CONCERNED. THE COST OF THE REPAIR WAS $2,500.

Mileage: 102,000

Feb 7, 2018

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS APPLIED, BUT THE BRAKES FAILED TO RESPOND. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO FUCCILLO NISSAN (3893 STATE ROUTE 31, LIVERPOOL, NY 13090) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT SEARCHED ONLINE AND BELIEVED THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 22,000.

Mileage: 22,000

Jan 27, 2018

ON 1/15/18, I WAS DRIVING TO WORK ON A SNOWY DAY. I WAS SLOWING DOWN TO TAKE A LEFT ONTO AN ON RAMP WHEN MY ABS KICKED IN. I CONTINUED TO SLIDE FORWARD AND NEARLY MISSED THE ON RAMP. FROM THAT POINT FORWARD, THE BRAKE PEDAL HAS BEEN "SOFT." I HAVE TO PUSH THE PEDAL DOWN AT LEAST HALFWAY BEFORE ANY BRAKING OCCURS AND TYPICALLY HAVE TO PUSH IT TO THE FLOOR TO FULLY STOP. I JUST GOT NEW BRAKE PADS AND ROTORS IN DECEMBER, SO THESE COMPONENTS ARE FINE. I TOOK IT IN TO NISSAN SERVICING, WHO TOLD ME THAT THE ABS ACTUATOR IS BAD AND NEEDS TO BE REPLACED. THEY HAVE INFORMED ME THAT THE VEHICLE IS NO LONGER SAFE TO DRIVE UNTIL THIS IS REPAIRED, WHICH WAS ESTIMATED TO BE A COST OF ~$2700 FOR PARTS AND LABOR.

Mileage: 97,000

Jan 24, 2018

ON JANUARY 7, 2018 I WAS APPROACHING A STOP SIGN AND THE STREET WAS A BIT ICY SO WHEN I APPLIED THE BRAKES THE ABS KICKED IN AND THE VEHICLE STOPPED WITH NO PROBLEM. HOWEVER, WHEN I APPLIED THE BRAKES AGAIN A COUPLE OF BLOCKS DOWN THE ROAD THE BRAKE PEDAL WENT CLEAR TO THE FLOOR AND THE VEHICLE SLOWLY STOPPED. THIS PROBLEM CONTINUED THE REST OF THE DRIVE HOME, WITH THE BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR. PUMPING THE BRAKES SEEMED TO HELP SOME AND THERE WAS RESISTANCE FROM THE PEDAL, BUT WHEN COMING TO A COMPLETE STOP THE PEDAL AGAIN WENT ALL THE WAY TO THE FLOOR. THIS CONTINUED FOR A COUPLE DAYS. AFTER SOME RESEARCH ONLINE I DISCOVERED THIS WAS A COMMON COMPLAINT FOR 2009 NISSAN MURANOS. I FOUND SEVERAL ONLINE FORUMS THAT DESCRIBED THE SAME PROBLEM, THE SOFT SPONGY BRAKE PEDAL, EITHER AFTER AN ABS STOP OR USING THE BRAKES FOR A BUMP OR POTHOLE. AND IT SEEMED LIKE THE MOST COMMON SOLUTION TO THIS PROBLEM WAS TO REPLACE THE ABS ACTUATOR AT A COST OF APPROX. $2500. NOT WHAT I WANTED TO HEAR. I TOOK MY NISSAN TO A REPAIR SHOP AND THEY VERIFIED THAT THIS INDEED WAS THE PROBLEM SO WITHOUT MUCH OTHER CHOICE WE HAD THE ACTUATOR REPLACED FOR $2450 - INVOICE ATTACHED. FROM WHAT I COULD TELL, THIS ISSUE HAS BEEN A PROBLEM AND HAS BEEN REPORTED BY A NUMBER OF DRIVERS TO THE NHTSA BEGINNING IN 2012. THERE IS AN INVESTIGATION ONGOING (STARTED IN 2014) BUT SO FAR NO RECALL. THIS IS A DANGEROUS ISSUE AND NEEDS TO BE ADDRESSED ASAP BEFORE SOMEONE'S BRAKES FAIL COMPLETELY AND THEY ARE INJURED OR KILLED.

Mileage: 140,000

Jan 22, 2018

THE BRAKE PEDAL ALL OF A SUDDEN TRAVELS ALL THE WAY TO THE FLOORBOARD. THIS EXCESSIVE TRAVEL HAPPENED WHILE DRIVING ON A BUSY STREET. THE BRAKES DID FINALLY SLOWED MY VEHICLE BUT VERY CLOSE TO CAUSING AN ACCIDENT. TOOK THE VEHICLE IN FOR ESTIMATE AND REPAIR. ESTIMATE THE NEXT DAY WAS REPLACE ABS CONTROL MODULE, FLUSHING FLUID, ETC. OF $3400. THE 2009 MURANO IS ONLY 84,000 MILES AND SHOULD NOT HAVE A PROBLEM WITH THE AUTOMATIC BRACING SYSTEM. THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT. I UNDERSTAND THIS IS AN ONGOING PROBLEM!!! WHY HASN'T THERE BEEN A RECALL?

Mileage: 84,000

Jan 21, 2018

MY WIFE AND DAUGHTER HAVE HAD ISSUES WITH THE BRAKES GOING ALL THE WAY DOWN AND NOT STOPPING THE VEHICLE ON MORE THAN ONE OCCASION. I HAVE CONTACTED NISSAN WITH THIS ISSUE AND THEY SAID THEY WOULD HAVE TO REPLICATE THE PROBLEM TO RESOLVE IT. THE HARD PART IS THIS IS TOTALLY RANDOM. DRIVING THIS CAR IS LIKE PLAYING RUSSIAN ROULETTE. BOTH TIMES MY WIFE AND DAUGHTER WERE DRIVING, APPLIED THE BRAKES TO STOP AT A STOP SIGN AND THE PEDDLE WENT ALL THE WAY TO THE FLOOR. LUCKILY NO ONE WAS AROUND. BOTH INCIDENTS THEY KEPT PUMPING THE BRAKES UNTIL THEY STARTED WORKING AGAIN. I BROUGHT THE POSSIBLE RECALL UP TO THE SERVICE TECH AND HE ASKED FOR THE VIN AND SAID THE VEHICLE DOES NOT HAVE ANY RECALLS AT THIS MOMENT. SO ARE WE SUPPOSE TO DRIVE THE VEHICLE AND HOPE THE BRAKES DO NOT FAIL? THIS IS A MAJOR SAFETY ISSUE AND WE ARE AT THE POINT OF TRADING IN THE VEHICLE AND NEVER BUYING A NISSAN AGAIN IF THAT'S HOW THEY TREAT THE SAFETY OF THEIR NISSAN OWNERS. BY THE LOOKS OF THESE REPORTS, MORE AND MORE DRIVERS ARE STARTING TO COMPLAIN. WHY IS IT TAKING SO LONG TO ANNOUNCE RECALL WHEN THE LACK OF DOING SO COULD POSSIBLY TAKE SOMEONE'S LIFE?

Mileage: 140,000

Jan 17, 2018

SOFT BRAKE PEDAL AFTER HITTING A BUMP. NOVEMBER 2016 I WAS GOING INTO A PARKING LOT, AS I WAS COMING OFF OF THE PAVEMENT GOING ONTO THE GRAVEL MY ABS ENGAGED AND THE BRAKE PEDAL WENT TO THE FLOOR. I CALLED MY NISSAN DEALERSHIP AND THEY FELT THAT WHEN I SHUT THE CAR OFF, ALL SYSTEMS SHOULD RESET. WHEN I DID THAT, SYSTEMS DID RESET AND MY BRAKES RETURNED TO NORMAL. THIS HAS HAPPENED 3 MORE TIMES SINCE, THE LAST TIME WAS IN OCTOBER 2017 AND THE SYSTEM OR ABS AND THE SOFT BRAKE ISSUES HAS NOT RESET. TO THIS POINT, I HAVE ALWAYS HAD SOME BRAKES, THOUGH THE PEDAL GOES ALMOST TO THE FLOOR EACH TIME USED. MY WIFE, AND DAUGHTER, WHEN THEY DRIVE THE CAR, FEEL THERE ARE NO BRAKES. I GUESS I HAVE GOTTEN SOMEWHAT USED TO THEM. I AM CONVINCED THAT SOMETHING NEEDS TO BE REPAIRED, BUT I AM READING THAT IT MAY COST BETWEEN $1500, AND $2400 TO REPAIR. THE ISSUE IS VERY SERIOUS BECAUSE I HAVE READ THAT SOME BRAKES HAVE FAILED AND CAUSED ACCIDENTS AND OCCUPANTS HAVE BEEN INJURED. I FEEL A RECALL BY NISSAN SHOULD TAKE PLACE, TO HELP GET THESE ISSUES RESOLVED. THE ISSUE IS VERY EXPENSIVE FOR US AS OWNERS TO FIX ON OUR OWN ESPECIALLY WHEN THE VALUE OF THE VEHICLE IS SO LOW. WOULD LIKE TO TRADE VEHICLE OFF, BUT BEING HONEST WOULD BE HARD TO PASS ISSUE ONTO THE NEXT OWNER. CURRENTLY, THE BRAKE PEDAL STILL REMAINS SOFT AND ALMOST GOES TO THE FLOOR BOARD OF THE VEHICLE.

Mileage: 90,000

Jan 16, 2018

AS I APPROACHED A STOP,WANTING TO MAKE A TURN , THERE WAS A LIGHT PATCH OF ICE. I APPLIED THE BRAKES NORMALLY & PEDAL SUNK TO THE FLOOR & I ALMOST CRASHED, LUCKILY THERE WERE NO OTHER CARS IN MY PATH. THIS IS A HUGE SAFETY ISSUE. I AM A COMMERCIAL TRUCK DRIVER & HAD NEVER HEARD OF LOSING BRAKES TO THIS ISSUE BEFORE. I PROPERLY MAINTAIN MY CARS.TOOK MY 09 MURANO TO A MECHANIC. & TOLD ME IT WAS MOST LIKELY THE ABS MODULE $2000 JUST THE PART ,OR THE MASTER BRAKE CYLINDER $150 JUST THE PART. REPLACED THE MASTER CYLINDER. & STILL NOT FIXED . PROBLEM WAS THE ABS MODULE. NISSAN NEEDS TO DO A RECALL BEFORE SOMEONE IS INJURED OR KILLED DO TO THIS. EVEN THOUGH THE MAIN FOCUS IS SADLY ON QUARTERLY NUMBERS GAINS/LOSSES. I HAD REACHED OUT TO NISSAN & DIDNT HEAR BACK FROM THEM. GUESS IT WOULDVE BEEN DIFFERENT IF I HAD SAID I WAS LOOKING TO BUY A CAR.

Mileage: 140,000

Jan 15, 2018

BRAKES FAILED TO STOP VEHICLE WHEN APPLIED DURING MODERATE SUSPENSION TRAVEL (UP/DOWN) FROM BUMPS IN ROADWAY - SIMILAR TO TRAVELLING ACROSS SMALL SPEED BUMP. MUST PUMP BRAKE REPEATEDLY TO STOP VEHICLE. INCIDENT OCCURRED AT MOST ANY SPEED INCLUDING HIGHWAY TRAVEL. DEALERSHIP COULD NOT DUPLICATE BUT DID REPLACE THE MASTER BRAKE ASSEMBLY HOWEVER IT DID NOT RESOLVE THE PROBLEM. VEHICLE RETURNED TO DEALERSHIP WHEN IT FAILED TO MOVE AFTER SHIFTING INTO GEAR. PROBLEM TRACED TO BRAKE BOOSTER FAILURE. LOCAL MECHANIC COMPLETED THE REPAIR WHICH HAS RESOLVED BOTH PROBLEMS - BRAKE ISSUES HAVE NOT OCCURRED SINCE THIS REPAIR.

Mileage: 75,000

Jan 14, 2018

THE BRAKE PEDAL LOSES PRESSURE AND GOES STRAIGHT TO THE FLOOR MAKING IT DIFFICULT TO STOP. I HAVE HAD THE VEHICLE CHECKED BY A PROFESSIONAL SHOP AND THEY BELIEVE IT MAY BE RELATED TO THE ABS ACTUATOR/CONTROLLER SINCE THE OTHER BRAKING COMPONENTS APPEARED TO BE OK. THE VEHICLE HAS BECOME UNSAFE TO DRIVE DUE TO THE UNPREDICTABLE BRAKING/DELAYED STOPPING BEHAVIOR. TAKING TO NISSAN DEALER TOMORROW FOR FURTHER INVESTIGATION. LIKELY RELATED TO INVESTIGATION UNDER PE 17-002.

Mileage: 128,000

Jan 12, 2018

WHILE DRIVING APPROXIMATELY 55 MPH A SMALL ANIMAL RAN OUT IN FRONT OF ME AND CAUSED ME TO BRAKE HARD CAUSING THE ABS TO ACTIVATE. IMMEDIATELY AFTER THE HARD STOP THE BRAKE PEDAL GOES TO THE FLOOR AND I HAVE NO BRAKING ABILITY. BRAKE FLUID IS FINE AND UPON VISUAL INSPECTION NOTHING APPEARS DAMAGED ON THE PADS OR CALIPERS.

Mileage: 75,633

Jan 11, 2018

VEHICLE IN FORWARD MOTION...SLOW, LEAVING GARAGE. BRAKE PEDAL WENT TO FLOOR. DID NOT "PUMP UP" AS WITH AIR IN LINES DURING DRIVE THROUGH AN ALLEYWAY. DEALERSHIP VERIFIED MY CONCERN AND FOUND ABS ACTUATOR FAILED INTERNALLY. OF NOTE: THE SERVICE ATTENDANT SUSPECTED WHAT WAS WRONG BEFORE THE CAR WAS DIAGNOSED IN THE SHOP. "HAVE SEEN THIS BEFORE." WHY WAS MY 2009 MODEL NOT INCLUDED IN A LATER RECALL? I BELIEVE THE PART FAILURE IS A SERIOUS SAFETY CONCERN.

Mileage: 75,266

Jan 11, 2018

BRAKE PEDAL GOES ALL THE WAY DOWN AND VEHICLE DOES NOT STOP. I NOTICE ONLINE THAT A LOT OF CUSTOMERS ARE HAVING THE SAME PROBLEM WITH THIS YEAR AND VEHICLE MODEL. I HAVE READ HOW THEY HAD TO SPEND A LOT OF MONEY ON PARTS AND LABOR BECAUSE THE MECHANICS COULDN'T FIGURE OUT THE PROBLEM, SO THEY STARTED DURING POWER OF ELIMINATION. I HAD MY MECHANIC TRY TO FIND OUT WHAT WAS WRONG AND HE TRIED REPLACING MASTER CYLINDER WHICH COST ME SEVERAL HUNDREDS OF DOLLARS AND THE PROBLEM REMAINED. I THEN TOOK IT TO NISSAN DEALERSHIP AND THEY SAID IT WAS THE ABS HYDRAULIC CONTROL UNIT WHICH WOULD COST ME $3000 DOLLARS PARTS AND LABOR, THE PART A LONE COST $1900 DOLLARS. DURING MY INVESTIGATION MANY MANY PEOPLE ARE HAVING THE SAME PROBLEM AND IT IS SAID THAT A RECALL MAY BE BEING LOOKED AT. CONSUMERS ARE GETTING IN TO CAR ACCIDENTS BECAUSE OF THIS FAULTY BRAKE SYSTEM AND IT SEEMS THAT NO ONE WILL ADDRESS UNTIL SOMEONE DIES. THERE ARE NO WARNING LIGHTS ON THE ABS SYSTEM NOR DOES THE DEALERSHIP KNOWS WHY THIS IS HAPPENING.TO CHARGE THIS MUCH FOR A PART IS TOTALLY RIDICULOUS!!! FEEL FREE TO CALL ME AT ANYTIME FOR MORE DETAILS ON THIS ISSUE [XXX] DENVER COLORADO CONSUMER. I MAY TAKE FURTHER ACTIONS IF THIS ISSUE IS NOT ADDRESS, AT THE END OF THE DAY IT SHOULD BE SAFETY FIRST!!! NOT MAKING QUOTAS AND PAYING INVESTORS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 119,000

Jan 10, 2018

SUDDEN LOSS OF BRAKES. MASTER CYLINDER FAILED AND ABS ACTUATOR MODULE FAILED INTERNALLY. VEHICLE WAS IN MOTION AT 45 MPH ON A HIGHWAY.

Mileage: 104,000

Jan 10, 2018

RECENTLY HAD TO REPLACE THE ANTI-LOCK BRAKE (ABS) ACTUATOR PUMP ON MY 2009 NISSAN MURANO. THE VEHICLE STARTED UP FINE WITH NO PROBLEMS AND WAS ABLE TO MAKE IT TO THE HIGHWAY WITH NO ISSUE AT ALL. IT WAS LATE AT NIGHT SO THERE WAS NO TRAFFIC AT ALL AND WE WERE TRAVELING FOR ABOUT 30 MINUTES ON CRUISE CONTROL (NO NEED TO BRAKE) UNTIL WE NEEDED TO EXIT. WHEN WE WERE TRYING TO EXIT THE HIGHWAY I NOTICED THERE WAS NOW A VERY LOW PEDAL, I HAD TO PUT THE PEDAL ALL THE WAY TO THE FLOOR TO GET THE VEHICLE TO STOP. THERE WAS NO WARNING LIGHTS OR NOTIFICATION OF A FAILURE. WE WENT TO THE DEALERSHIP AND FOUND OUT THAT THE ABS ACTUATOR PUMP NEEDED TO BE REPLACED. WE WERE TOLD THAT THEY RECENTLY HAVE BEEN REPLACING SEVERAL OF THESE ACTUATOR PUMPS ON THE MURANOS.

Mileage: 30

Jan 7, 2018

WHEN BRAKING THE PEDAL HAS LITTLE EFFECT UPON STOPPING. IT SLOWS THE CAR SOME AT TOP OF STROKE THEN HALF STROKE STOPS BETTER THEN SINKS TO FLOOR. WHEN STOPPING ON A ROUGH ROAD THE ABS DOES NOT WORK PROPER AND THE PEDAL WILL SINK TO FLOOR AND TIRES WILL LOCK AND NOT RELEASE CAUSING A SKID. WHEN YOU ARE STOPPED CAN BUILD PRESSURE IN SYSTEM BUT WHEN STARTED AND THEN MOVE AND COME TO STOP THE CAR WILL SLOW AND PEDAL WILL SLOWLY SINK TOWARDS THE FLOOR AND LOCK THE BRAKES WHEN ALMOST AT BOTTOM. THIS JUST HAPPENED ON 1-4-2018. SOMETHING SHOULD BE DONE HAVE FOUND A LOT OF THE SAME COMPLAINTS ON DIFFERENT SITES.

Mileage: 160,020

Jan 4, 2018

TWO TIMES MY 2009 NISSAN MURANO HAS HAD BRAKE ISSUES AFTER THE ABS WAS ENGAGED. THE FIRST TIME I WAS TRYING TO STOP AT A CORNER. THERE WAS A LITTLE BIT OF SNOW ON THE GROUND. MY ABS ENGAGED AND THEN I COULDN'T STOP AT ALL. I WAS ABLE TO TAKE A RIGHT AT THE INTERSECTION AND REALIZED THAT THE ONLY WAY I COULD STOP MY VEHICLE WAS TO DEPRESS THE BRAKE PEDAL COMPLETELY TO THE FLOOR. NEVER BEFORE HAD I BEEN ABLE TO DEPRESS IT THAT FAR. I PULLED THE CAR OVER AND SHUT IT OFF. AFTER DEPRESSING THE BRAKE PEDAL 3 TIMES IT FELT LIKE NORMAL. I BROUGHT THE CAR TO OUR MECHANIC AND HE SAID THERE WAS NOTHING STRUCTURALLY WRONG WITH OUR BRAKES. 2 WEEKS LATER MY HUSBAND WAS TRYING TO STOP AT A CORNER WHEN IT WAS THE SNOWING AND THE SAME THING HAPPENED AGAIN. HE PULLED IT OVER, SHUT DOWN THE CAR, PUMPED THE PEDAL AND IT CAME BACK TO NORMAL. WHEN I GOT HOME I GOOGLED THIS PROBLEM AND SAW ALL OF THESE PEOPLE WITH THE SAME ISSUE. I CAN'T BELIEVE THAT NEITHER NISSAN OR THE GOVERNMENT HAS DONE ANYTHING YET. ARE THEY WAITING FOR A FATALITY?

Mileage: 112,000

Jan 3, 2018

I WAS DRIVING AT 25 MPH AND WENT TO STOP AT LIGHT AND THE BRAKE PEDAL BECAME SPONGY AND WENT TO THE FLOOR. I WAS ABLE TO PUMP IT BACK UP BUT IT HAPPENED AGAIN 3 TIMES THAT TRIP. I WAS NOT ABLE TO REPLICATE IT. BUT AM TERRIFIED I WILL HAVE AN ACCIDENT. THAT WOULD BE AWFUL ESPECIALLY IF SOMEONE ELSE WAS INVOLVED/INJURED.

Mileage: 102,000

Dec 31, 2017

BRAKES WENT TO FLOOR. AS I CAME TO A STOP LIGHT ALMOST HIT CAR IN FRONT OF ME. ORIGINALLY DIAGNOSED AS A BAD MASTER CYLINDER. NO WARNING LIGHTS AT ALL. CHANGED MASTER CYLINDER AND PROBLEM WAS NOT FIXED. DEALERSHIP DIAGNOSED IT AS A BAD ABS ACTUATOR. WAS TOLD THEY WOULD GLADLY FIX IT FOR 2200.00. LOOKS LIKE I AM NOT THE ONLY ONE WHO IS HAVING THE SAME PROBLEM. HAVE BEEN TOLD BT LOCAL MECHANICS THEY SEE THIS PROBLEM ALL OF THE TIME AND NISSAN HAS DONE NOTHING ABOUT IT. RECALL NEEDS TO BE DONE ASAP.

Mileage: 113,000

Dec 29, 2017

UNPREDICTABLE BEHAVIOR WHEN APPLYING BRAKES. PEDAL VERY SOFT. BRAKES DONE WORK PROPERLY REGARDLESS OF WHETHER VEHICLE IS MOVING OR NOT. I'M CONCERNED THAT THIS MAY LEAD TO AN ACCIDENT. PADS ARE NEW. SYSTEM HAS NO LEAKS OR AIR BUBBLES.

Mileage: 124,000

Dec 28, 2017

I HAVE LESS THAN 57,000 MILES ON MY 2009 MURANO. AT 46,000 MILES, I HAD TO HAVE MY FAILED TRANSMISSION REPLACED AND I'M HAVING ISSUES AGAIN WITH IT SLIPPING INTO LOW GEAR. THE DEALERSHIP COULDN'T REPRODUCE THE ISSUE, SO NOTHING HAS BEEN DONE TO ADDRESS IT. I HAD TO TAKE MY MURANO IN FOR SERVICE AGAIN BECAUSE I ALMOST GOT INTO AN ACCIDENT WHEN MY BRAKES DIDN'T WORK AT 30 MPH AND I HAD TO QUICKLY CHANGE LANES TO AVOID AN ACCIDENT. THERE WASN'T ANY BRAKE PRESSURE AND I HAD TO PUSH THE BRAKE PEDDLE TO THE FLOOR BEFORE IT STOPPED.

Mileage: 56,825

Dec 26, 2017

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS OVER A BUMP OR GRAVEL PAVEMENT, THE BRAKE PEDAL HAD TO BE DEPRESSED ALL THE WAY TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DAVE SMITH NISSAN (6901 E SPRAGUE AVE, SPOKANE, WA 99212, (509) 924-6242) SEVERAL TIMES WHERE IT WAS DIAGNOSED WITH AIR IN THE BRAKES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT FOUND THAT THE FAILURE WAS UNDER INVESTIGATION WITH NHTSA PER NHTSA ACTION NUMBER: PE17002 (SERVICE BRAKES, AIR. SERVICE BRAKES). THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.

Mileage: 117,000

Dec 26, 2017

MY VEHICLE HAS ONLY 84,400 MILES IT AND IS WELL MANTAINED ALSO. I HAVE NOTICED THAT MY BRAKE PETAL IS BEING PUSHED TO THE FLOOR TO STOP. IT IS TAKING A LONG TIME FOR THE VEHICLE TO STOP, A LOT OF TIMES I AM PUMPING MY BRAKES. I RECENTLY HAD MY BRAKES CHECK, ASSUMING THAT THEIR WAS A PROBLEM OR IT WAS TIME FOR ME TO GET BRAKES AND WAS ADVISED THAT THEY WERE FINE.

Mileage: 84,400

Dec 26, 2017

ON 11/15/17 THE BRAKE PEDAL WENT TO THE FLOOR ON OUR 2009 NISSAN MURANO WHEN STOPPING AT AN INTERSECTION. IT WAS RAINING AT THE TIME. THE BRAKES CONTINUED TO GO TO THE FLOOR WHEN ATTEMPTING TO STOP MULTIPLE TIMES FOR ABOUT 2 MILES. TURNED CAR OFF AND BACK ON WITH SAME RESULT. TOWED TO OUR LOCAL MECHANICS WHO FOUND NOTHING WRONG MECHANICALLY BUT FOUND CODES IN THE ABS SYSTEM. BRAKE PEDAL RETURNED TO NORMAL FUNCTION ON ITS OWN. MECHANICS LEFT CODES AND RECOMMENDED TO TAKE TO NISSAN DEALERSHIP. TOOK TO DEALERSHIP 11/27/17. DEALERSHIP STATED THAT THE ONLY CODES FOUND IN ABS SYSTEM WERE OLD AND DID NOT INDICATE BRAKE PROBLEM. NO DEFECTS FOUND. DEALERSHIP RECOMMENDED TO BRING BACK IF IT HAPPENS AGAIN. PROBLEM OCCURRED AGAIN, THIS TIME IN OUR DRIVEWAY WITH SNOW. TOWED THE MURANO TO THE DEALERSHIP ON 12/13/17. DESCRIPTION FROM DEALERSHIP READ, "FOUND BRAKE PEDAL VERY SOFT AND LOW. NO LEAKS FOUND IN BRAKE SYSTEM, NO CODES FOUND IN ABS ECU. BRAKE PRESSURE DOES NOT PUMP UP. NO AIR IN SYSTEM AND BACK OF MASTER CYLINDER IS DRY. BRAKE BOOSTER PASSES ALL TESTING, ALSO PEDAL IS LOW WHEN CAR IS OFF, SO BOOSTER NOT FAULT. INTERNAL HYDRAULIC PRESSURE FAILURE IN EITHER THE MASTER CYLINDER OR ABS ACTUATOR. CANNOT TEST EITHER COMPONENT SEPARATE. NO BULLETINS, BUT MANY REPORTS IN DATABASE SEARCH OF ABS ACTUATOR/S CAUSING THIS EXACT PROBLEM." COST $2,481.53 TO REPLACE ACTUATOR. JUST PICKED UP TODAY AND WILL BE VERY CAUTIOUS WITH VEHICLE HAVING LOST CONFIDENCE IN IT. IT IS VERY CONCERNING THAT THERE WAS NOTHING TO INDICATE A PROBLEM (NO ALARMS, LIGHTS, WARNINGS) BEFORE THIS ISSUE OCCURRED BOTH TIMES.

Mileage: 141,473

Dec 25, 2017

BRAL\KE PEDAL FADES, MUST PUMP BRAKES TO STOP. DEALER TRIED PROGRAMMING ABS MODULE IN AUGUST 2017. PROBLEM HAS REOCURRED 12-24-17.

Mileage: 78,000

Dec 25, 2017

LOSS OF BRAKE PRESSURE FOLLOWING ABS ACTIVATION. THE VEHICLE WAS IN MOTION ON A CITY STREET AND WAS NOT TURNING. THE ROADS WERE PARTIALLY SNOW COVERED AND WHEN TRYING TO STOP THE VEHICLE THE ABS ACTIVATED. FOLLOWING THIS EVENT, THE BRAKE PEDAL TRAVELED 3/4'S IF THE WAY TO THE FLOOR BEFORE THE VEHICLE WOULD BEGIN TO SLOW DOWN. WHEN I RETURNED HOME, I REPEATEDLY PUMPED THE BRAKES UNTIL NORMAL BRAKE PRESSURE WAS ACHIEVED. BRAKE FLUID LEVEL WAS FULL AND NO LEAK WAS FOUND UPON INSPECTION OF BRAKE SYSTEM.

Mileage: 109,000

Dec 23, 2017

VEHICLE BRAKE PEDAL VERY SOFT, SPONGY, AND SQUISHY AT ALL TIMES (EVEN WITH NEW BRAKE PADS, ROTORS, AND PROPERLY BLEED LINES). HAVE LOST BRAKES AT ONE POINT COMPLETELY, BRAKE PEDAL TOUCHED GROUND. I TRIED TO SLOW DOWN ON TOTALLY NORMAL ROAD CONDITIONS, MY ABS ENGAGED, BUT THE PEDAL WENT TO THE FLOOR AND DID NOT RETURN. THE TOP 10% OF THE PEDAL GIVES ME 10% BRAKING POWER, THE MIDDLE 80% OF THE PEDAL TRAVEL DOES NOTHING, AND ONLY THE BOTTOM 10% OF THE PEDAL, JUST BEFORE IT TOUCHES THE FLOOR, ACTUALLY PROVIDES ANY REAL BRAKING. AS A RESULT, THE REACTION TIME AND STOPPING DISTANCE IS TERRIBLE. THIS WILL CAUSE AN ACCIDENT AT SOME POINT. NHTSA IS INVESTIGATING, BUT NEEDS TO ACT AND ISSUE A RECALL FOR 2009 MURANO IMMEDIATELY.

Mileage: 50,000

Dec 22, 2017

DRIVING TO WORK IN REGULAR COMMUTER TRAFFIC, STOP AND GO, APPROXIMATELY 15 TO 20 MPH. I WENT OVER A SMALL BUMP IN THE ROAD WHILE I WAS SLOWING DOWN, AND IMMEDIATELY THE BRAKE PEDAL WENT TO THE FLOOR. STOPPING DISTANCE WAS SEVERELY IMPACTED. I WOULD HAVE REAR-ENDED THE PERSON IN FRONT OF ME HAD TRAFFIC NOT MOVED FORWARD BY THAT POINT. BRAKES REMAIN VERY POOR, WITH NO REAL BRAKE PRESSURE UNTIL THE BOTTOM 10% OF PEDAL TRAVEL. ABS SENSOR IS LOCKED INTO THE "RELEASE" POSITION NOW, AND AS A RESULT, THE PEDAL HAS TO TRAVEL ALL THE WAY TO THE FLOOR BEFORE SEEING ANY IMPACT TO THE CAR SPEED. IF THIS HAD HAPPENED IN A SCHOOL PARKING LOT, I WOULD HAVE RUN OVER A CHILD. PLEASE PLEASE ISSUE A RECALL FOR THIS ABS MODULE THAT IS FAILING ON 2009 MURANOS. THERE ARE SO MANY PEOPLE WHO ARE HAVING THE SAME PROBLEM. IT IS ONLY A MATTER OF TIME UNTIL SOMEONE IS KILLED OR INJURED. THE REPAIR COSTS ARE OVER $2,500 FOR A NEW PART, WHICH MOST PEOPLE CANNOT AFFORD GIVEN THAT THE CAR IS 8 YEARS OLD AND PROBABLY ONLY WORTH $10,000. MINE HAS 60,000 MILES AND HAS ALWAYS BEEN WELL TAKEN CARE OF, SO THIS IS NOT AN AGE THING - IT IS A 2009 MODEL YEAR PROBLEM. PLEASE ISSUE A RECALL ASAP. IF A MAJOR ACCIDENT OCCURS AND YOU ARE AWARE OF THIS PROBLEM, THEN YOU ARE CULPABLE.

Mileage: 60,000

Dec 22, 2017

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS AND APPROACHING A STOP LIGHT OR STOP SIGN, THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD TO STOP THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO CORAL SPRING NISSAN (9350 W ATLANTIC BLVD, CORAL SPRING, FL 33071, PHONE (954) 753-1700) WHERE IT WAS DIAGNOSED THAT THE ABS ACTUATOR AND BRAKE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.

Mileage: 151,000

Dec 21, 2017

STARTED ABOUT 6 MONTH AGO, WHEN I PRESS THE BRAKE TO STOP AT RED LIGHT, IT SUDDENTLY LOSE PRESSURE, MY BRAKE PADDLE WENT TO THE FLOOR, THE CAR STOPPED ABOUT FEW FEET FURTHER THAN NORMAL. I STEER TO THE SIDE TO AVOID HIT THE CAR IN FRONT. THEN I DROVE AGAIN, BRAKE BACK TO NORMAL. HAPPEN 2 MORE TIME AGAIN COUPLE MONTHS LATER. THEN A MONTH AGO, IT STAYED UNTIL I GOT TO WORK ABOUT 20 MILES AWAY. BACK TO NORMAL AFTER WORK. NOW, I HAVE THIS PROBLEM AGAIN, AND IT STAY LIKE THAT FOR 2 DAYS NOW, WON'T GO AWAY. I HAVE TO BRAKE REAL FAR AWAY TO STOP THE CAR. THE VEHICLE STOP LONGER DISTANCE, AND MY BRAKE WENT ALL THE WAY TO THE FLOOR.

Mileage: 95,000

Dec 20, 2017

BRAKES WILL GO ALL THE WAY TO THE FLOOR AND AT TIMES CAN NOT STOP THE CAR. THEY BLEEDED THE BRAKE LINE AND CHANGED THE FLUID, THEY REPLACED THE MASTER CYLINDER AND AFTER A MONTH IS IT ACTING UP AGAIN. NOW THEY ARE TELLING ME IS IS THE ABS SYSTEM. I ONLY HAVE 74000 MILES ON MY CAR AND IT SHOULD NOT BE HAPPEN. THIS SHOULD REALLY BE RECALLED. ONE DAY I WILL GET INTO AN ACCIDENT. I HAVE A FEW NEAR MISSES. THANK YOU

Mileage: 74,000

Dec 20, 2017

I WAS DRIVING HOME FROM WORK, TRAVELLING AT A SPEED OF ROUGHLY 35MPH. I WENT OVER A SMALL BUMP IN THE ROAD AND WENT TO APPLY BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR. I WAS ABLE TO GET OFF THE ROAD WITHOUT INCIDENT. THE DEALERSHIP SAID I NEEDED A NEW MASTER CYLINDER. I REPLACED IT. A WEEK LATER DRIVING MY CHILDREN TO SCHOOL I WAS STOPPING NORMALLY WHEN AGAIN THE BRAKE PEDAL WENT TO THE FLOOR. NOW THE DEALERSHIP STATES THEIR "BEST GUESS" TO REPAIR IS TO REPLACE THE ABS ACTUATOR. THERE IS NO GUARANTEE THIS WILL REPAIR THE PROBLEM. THIS WAS ESCALATED TO THE LEVEL OF THE NISSAN ENGINEER BECAUSE THE DEALERSHIP (JEFF SCHMITT NISSAN IN BEAVERCREEK, OHIO) WHICH IS A CERTIFIED NISSAN DEALER COULD NOT DIAGNOSE THE PROBLEM INTERNALLY.

Mileage: 112,000

Dec 20, 2017

WHILE DRIVING MY MURANO AND COMING UP TO A STOPLIGHT THE BRAKES FOR NO APPARENT REASON WERE SUDDENLY EXTREMELY SOFT THAT I HAD TO ALMOST FULLY DEPRESS THE BRAKE PEDAL TO THE FLOOR TO GET THE CAR TO STOP. I WAS ABLE TO GET THE CAR STOPPED BEFORE I ENTERED THE INTERSECTION AND NO ACCIDENT OCCURRED. I TOOK THE CAR TO MY LOCAL AUTO SHOP AND THEY DIAGNOSED AS THE ABS UNIT FAILED BUT I WOULD HAVE TO GO TO DEALER. WENT TO NISSAN DEALER WHO DID DIAGNOSTICS TEST WHICH INDICATED A BRAKE MASTER CYLINDER FAILURE EVEN THOUGH I SUGGESTED IT WAS THE ABS UNIT THAT HAD FAILED BASED ON MY MECHANICS DIAGNOSES. DEALER REPLACED BRAKE MASTER CYLINDER BUT DID NOT CORRECT THE BRAKE PROBLEM. THEY THEN REPLACED THE ABS HYDRAULIC UNIT WHICH DID CAUSE PROBLEM TO GO AWAY. TOTAL REPAIR COST WAS $2,479. WE HAVE A SECOND 2009 NISSAN MURANO THAT JUST HAD THE EXACT SAME THING HAPPEN TO ITS BRAKES. THERE IS CLEARLY A FAILURE IN THE ABS BRAKING SYSTEM THAT NISSAN IS CLEARLY IGNORING WHICH IS CLEARLY PUTTING CONSUMERS AT RISK OF INJURY OR DEATH. HOPE THE NTSB SPEEDS UP THEIR INVESTIGATION BEFORE SOME PERSON OR FAMILY DIES DUE TO THIS ABS BRAKING FAILURE

Mileage: 137,800

Dec 19, 2017

WHILE DRIVING MY VEHICLE, THE BRAKES BECAME SPONGY AND REQUIRED PUSHING THE PEDAL ALL THE WAY TO THE FLOOR TO STOP. I WAS ABLE TO DRIVE THE CAR TO A LOCAL AUTO SHOP AND THEY REPLACED THE MASTER BRAKE CYLINDER AND BRAKE BOOSTER, BUT THE CAR IS STILL HAVING PROBLEMS. NOW THEY SAY IT IS THE ABS SYSTEM.

Mileage: 120,000

Dec 18, 2017

ONCE THE ABS HAS ENGAGED (SLIPPING ON SNOW), THE BRAKE PEDAL WILL GO TO THE FLOOR AND LOSES ALL PRESSURE. SO RATHER THAN JUST MOMENTARILY RELEASING THE BRAKE PRESSURE AND PULSATING IT ON/OFF, IT REMAINS IN THE OFF POSITION. THIS IS THE 5TH INSTANCE OF THIS PROBLEM OCCURRING FOR ME. NORMALLY THE BRAKES GO BACK TO NORMAL AFTER A DAY OR 2, BUT IT HAS NOW BEEN ONE WEEK. A QUICK GOOGLE SEARCH WILL SEE THAT THERE ARE HUNDREDS OF OTHER 2009 MURANOS THAT HAVE THE SAME PROBLEM. ONCE THE ABS FIRES, THE BRAKES LOOSE ALL PRESSURE. IT IS ONLY A MATTER OF TIME UNTIL SOMEONE IS KILLED. NISSAN IS QUOTING A $2,000 REPAIR BILL TO REPLACE THE ABS ACUTATOR, WHICH IS TOO EXPENSIVE FOR MANY PEOPLE TO FIX. PLEASE LOOK INTO THIS ASAP. DO A GOOGLE SEARCH FOR '2009 NISSAN MURANO LOSES BRAKE PRESSURE, OR ABS PROBLEMS"

Mileage: 60,000

Dec 15, 2017 Crash

BRAKE FAILURE DUE TO LOSS OF BRAKE PRESSURE. AS I'M DRIVING OVER AN UNEVEN ROUGH SURFACE, I TRIED BRAKING AND LOSS BRAKE PRESSURE AS I HIT A BUMP. IT'S HAPPENED MULTIPLE TIMES IN THE PAST AS FAR BACK AS 12/2014. THE VEHICLE WAS TAKEN TO 2 DIFFERENT AREA NISSAN DEALERS. PRETTY COSTLY DIAGNOSTIC YIELDED NO PERMANENT SOLUTION, BECAUSE IT'S BACK AGAIN. I CALLED NISSAN CONSUMER LINE AND THEY SUGGESTED GOING BACK TO ANOTHER DEALERSHIP. PLEASE CAN SOMEONE VALUE THE TAX PAYERS LIVES AND DO SOMETHING BEFORE LIVES ARE LOST. PLEASE

Mileage: 74,000

Dec 14, 2017

I WAS DRIVING ON A HIGHWAY AT ABOUT 55 MPH AND A DEER RAN IN FRONT OF MY CAR. I HIT THE BRAKES HARD BUT COULDN'T STOP IN TIME (THE DEER DIED) AND WHEN I DID FINALLY DID ACHIEVE A STOP I NOTICED MY BRAKES WENT ALL THE WAY TO THE FLOOR. THEY WERE VERY SPONGY AND TOOK A HUGE DISTANCE TO STOP THE CAR THE REST OF THE DRIVE HOME, EVEN AT SPEEDS UNDER 35 MPH. I THOUGHT MAYBE THE COLLISION CAUSED DAMAGE TO MY BRAKES SOMEHOW. A MECHANIC BLED MY BRAKES AND RESTORED FUNCTIONALITY, AND CAREFULLY INSPECTED EVERYTHING BUT COULD NOT FIND ANY DAMAGE. A FEW WEEKS LATER IT SNOWED AND WHEN MY CAR SLID ON SOME ICE WHILE BRAKING INTO A TURN, THE BRAKE PEDAL WENT TO THE FLOOR AGAIN. I HAD THE BRAKES BLED AGAIN AND THE VEHICLE THOROUGHLY INSPECTED BUT AGAIN THEY FOUND NOTHING. THEY RECOMMENDED REPLACING THE MASTER CYLINDER. BEFORE I COULD GET THAT WORK DONE, ANOTHER SNOW CAUSED SLIPPERY ROADS WHICH AGAIN CAUSED MY BRAKES TO GO SPONGY WHEN BRAKING ON A PATCH OF ICE. MY MECHANIC RECOMMENDED I CONTACT NISSAN AND DURING MY RESEARCH I FOUND HUNDREDS OF COMPLAINTS FOR 2009 NISSAN MURANOS WITH SIMILAR CONDITIONS AND RECOMMENDATIONS TO REPLACE THE ABS HCU (AVERAGE COST, $2500). TWO DIFFERENT NISSAN DEALERS AND THEIR CORPORATE REPS SAY THEY KNOW NOTHING OF THE PENDING NHTSA INVESTIGATION ON THIS PROBLEM.

Mileage: 110,000

Dec 12, 2017

BRAKES GO TO THE FLOOR BEFORE ENGAGING. DRIVING ON NORMAL PAVED ROAD WHEN A VEHICLE PULLED OUT IN FRONT OF US, ABS ENGAGED AND NOW WE HAVE NO BRAKES UNTIL TOUCHING THE FLOOR. WENT TO NISSAN FOR SERVICE AND THEY SAY IT IS THE ABS THAT NEEDS REPLACING, 2800.00. WE JUST HAD NEW BRAKES ON THE BACK LESS THAN 2 MONTHS AGO. THEY SAY DUE TO NUMEROUS COMPLAINTS ON NISSAN FORUMS THAT THEY BELIEVE IT IS AN ISSUE WITH THE ABS MALFUNCTIONING AND NOT SIMPLY REPLACING THE MASTER CYLINDER AS MANY PEOPLE HAVE REPLACED THIS PART FIRST ONLY TO NEED THE ABS REPLACED. WE TRIED PUMPING AND HOPING FOR A RESET BUT NOTHING HAS HELPED. NISSAN NEEDS TO DO A RECALL BEFORE A LIFE IS LOST DUE TO THIS KNOWN ISSUE. WE ARE THE ONE OWNER OF THIS VEHICLE, 2009 WITH LESS THAN 65,000 MILES ON THE CAR. NO ISSUES LEADING UP TO THIS NOR ANY INDICATOR LIGHTS GOING OFF.. I KNOW OUR SAFETY IS PRICELESS BUT IF US FOLKS ARE DOING THE RIGHT THING AND GETTING THESE REPAIRS DONE, THEN A RECALL GOES INTO AFFECT, I WOULD LIKE TO SEE SOME SORT OF REIMBURSEMENT.....

Mileage: 65,000

Dec 12, 2017

I HAVE HAD 3 BRAKE ISSUES IN LESS THAN 2 WEEKS. MY VEHICLE HAS 74,000 MILES ON IT AND IS MAINTAINED PER MANUFACTURER RECOMMENDATIONS. BRAKE PADS AND ROTORS ARE A YEAR OLD AND PASSED INSPECTION. THE FIRST OCCURRENCE I WAS DRIVING 35 MPH AND HIT A MANHOLE COVER. THE BRAKES WENT SPONGY AND WENT TO THE FLOOR. I PUMPED THE BRAKES A FEW TIMES AND THEY RETURNED. THE SECOND OCCURRENCE I WAS DRIVING AROUND 40 MPH AND COMING AROUND A CURVE AND THE SAME THING HAPPENED. THE THIRD TIME IT WAS SNOWY AND VERY SLICK. UPON BRAKING ON A TURN, THE ABS ENGAGED AND I LOST ALL BRAKES AGAIN. THESE EXPERIENCES WERE VERY SCARY AS I HAD NOT CONTROL OVER MY VEHICLE. I USE THIS TO TRANSPORT MY GRANDCHILDREN AND THE FACT THAT I CAN LOOSE CONTROL OVER THE ABILITY TO STOP MY VEHICLE INTERMITTENTLY IS VERY ALARMING. THE DEALER REPLACED THE MASTER CYLINDER (WITH NO DOCUMENTED FAILURE). THE SECOND OCCURRENCE HAPPENED LESS THAN 5 DAYS LATER AND I BROUGHT IT BACK TO THE DEALER WHERE THEY REPLACED THE ABS HYDRAULIC CONTROL UNIT,WHICH COST $3000 FOR PARTS AND LABOR! THIS NEEDS TO BE RECALLED AS IT IS DANGEROUS. I HAVE LOST FAITH IN NISSAN AS THEY HAVE NOT ADDRESSED THIS ISSUE!

Mileage: 73,347

Dec 11, 2017

YESTERDAY ON 12/10/2017 WAS COMING OUT OF MY NEIBH YESTERDAY ON 12/10/2017 WAS COMING OUT OF MY DEVELOPMENT ROAD ENTERING THE HIG YESTERDAY ON 12/10/2017 WAS COMING OUT OF MY DEVELOPMENT ROAD APROCHING AN INTERSECTION DRIVING MY NISSAN MURANO 2009. APLIED THE BRAKES AND THEY WENT DOWN ALL THE WAY AND THE CAR DID NOT STOP. I WENT THROUGH THE STOP SIGN INTO THE HIGHWAY WITH MY TWO DAUGHTERS 6 YEARS AND TENS YEARS OLD. I WAS SCARED. AVOIDED COLLISION FROM SEVERAL CARS ON THE HIGH WAY BY STEERING THE CAR OF THE ROAD TO THE GRASS. MY BRAKE PADS WERE SERVICED TWO MONTHS AGO BECOUSE THE SAMETHING HAPPENED. THE CAR DID NOT STOP WHEN I WAS PULLING OFF MY DRIVEWAY.

Mileage: 102

Dec 7, 2017

OUR BRAKES BECAME SPONGY AND DID NOT WORK WHEN DRIVING.AT A SPEED OF 35 MPH. EVENTUALLY THE BRAKE PEDAL WENT TO THE FLOOR. THE CAR WAS TOWED TO A DEALER WHO REPLACED THE ABS ACTUATOR AT A COST OF $2176 FOR PART, $528 FOR LABOR AND $69 FOR DIAGNOSIS. WE FEEL NISSAN SHOULD HAVE RECALLED THIS VERY DANGEROUS ACTUATOR. WE WERE ON A RESIDENTIAL STREET SO OUR SPEED WAS 35 MPH WHEN THE BRAKES WENT OUT ABRUPTLY. WE ARE APPALLED THAT THE COMPANY IS CHARGING EXORBITANT PART PRICES AND ALLOWING HIGH LABOR FEES TO REPLACE THIS DEFECTIVE AND LIFE THREATENING ABS ACTUATOR. THE DEALER TOLD US THEY WERE NOT RESPONSIBLE FOR REDUCING THE COSTS. IT IS TOTALLY UP TO NISSAN TO ADJUST THESE COSTS. MANY PEOPLE COULD LOSE THEIR LIVES BECAUSE THIS DANGEROUS SITUATION IS NOT COMMUNICATED TO OWNERS OF 2009 NISSAN MURANOS.

Mileage: 143,000

Dec 6, 2017

2009 NISSAN MURANO LE. DRIVING THROUGH A RESIDENTIAL AREA, TRAVELING AT ROUGHLY 25 MPH. ROAD WAS DRY, SKY WAS CLEAR, VEHICLE WAS WARM AND HAD BEEN DRIVEN EARLIER IN DAY WITH NO ISSUE. VEHICLE HAS BEEN DEALER MAINTAINED AND ONLY HAS 74000 MILES ON IT AND HAD JUST BEEN DEALER INSPECTED 2 WEEKS PRIOR. APPROACHING A STOP SIGN, BEGAN NORMAL BRAKING. THERE WAS A SMALL POT HOLE OR REALLY JUST A ROUGH SPOT IN THE ROAD I DROVE THROUGH WHILE BRAKING, AND LOST ALL BRAKE PRESSURE, PEDAL WENT TO THE FLOOR BUT WAS NOT ENGAGING THE BRAKES OR STOPPING THE VEHICLE. I BEGAN PUMPING THE BRAKES AND WAS THANKFULLY ABLE TO STOP, BUT NOT BEFORE I WAS WELL PAST THE STOP SIGN AND INTO THE INTERSECTION. THANKFULLY NO OTHER CARS WERE THERE. DRIVING STRAIGHT HOME FROM THERE THE PEDAL WAS STILL VERY SOFT, OR SPONGY AND THE BRAKES WERE NOT WORKING PROPERLY. THEY REQUIRED PUMPING OR VARIED PRESSURE TO ENGAGE, AND THEN WOULD NOT PROVIDE PEDAL PRESSURE OR FEED BACK. IF PUSHED SLOW TO NORMALLY, YOU COULD PUSH THE PEDAL TO THE FLOOR STILL WHILE TRYING TO STOP. HUSBAND INSPECTED ALL BRAKE FLUIDS AND VACUUM LINES AND FOUND NO LEAKS, OR LOSS OF FLUID. WITH THE VEHICLE OFF PUMPING BRAKES NOT BUILDING PRESSURE. A SIMPLE SEARCH FOR "2009 MURANO SPONGY BRAKES" RETURNED MANY PEOPLE THROUGH MANY FORUMS WITH THE EXACT SAME ISSUE, THAT SEEMS TO BE BASED ON BRAKING ON A BUMPY ROAD AND THE ABS SYSTEM. FROM WHAT I UNDERSTAND A ABS SOLENOID IS STUCK FROM THE ABS ENGAGING ON A BUMPY ROAD, OR UNEVEN SURFACE. THIS ISSUE IS EXTREMELY UNSAFE AND I WOULD NOT DOUBT HAS CAUSED MANY ACCIDENTS. THERE IS ALSO NO WARNING SIGNS AS THE VEHICLE WAS INSPECTED BY THE DEALERSHIP 2 WEEKS PRIOR. VERY SCARY, AND HAD A VEHICLE BEEN IN THE INTERSECTION, THERE WOULD HAVE BEEN NO WAY TO AVOID A ACCIDENT.

Mileage: 75,300

Dec 4, 2017

I EXPERIENCED FOR THE THIRD TIME A BRAKE MALFUNCTION THURSDAY NIGHT 2/2/17. I WAS CAREFULLY DRIVING HOME ON A SNOW COVERED ROAD AND I APPLIED MY BRAKES TO MAKE A TURN AND THE BRAKE PEDAL WENT ALMOST TO THE FLOOR. THE FIRST AND SECOND TIME THIS HAPPENED UNDER A HARD BRAKING SITUATION ON WET ROADS. IN THE PAST THIS CONDITION HAS BEEN PERIODIC BUT THE CONDITION HAS NOW EXISTED CONTINUALLY FOR ABOUT 1 WEEK. THE BRAKE PEDAL GOES NEARLY TO THE FLOOR BEFORE BRAKING BEGINS AND THERE IS NO ABS. I BROUGHT THE CAR TO THE DEALER A FEW MONTHS AGO AND THEY PERFORMED A BRAKE FLUSH AND REFILL. THE VERY NEXT DAY IT HAPPENED AGAIN. SOMETIMES THE BRAKES START ACTING NORMALLY AFTER PUMPING THE BRAKE PEDAL MULTIPLE TIMES. BUT THE DANGEROUS CONDITION ALWAYS RETURNS SEEMINGLY AT RANDOM UNDER MULTIPLE ROAD CONDITIONS AND AT VARIOUS SPEEDS. THERE HAVE BEEN 2 NEAR MISS COLLISIONS. THE CONSUMER STATED THE ABS ACTUATOR WAS REPLACED AND THE VEHICLE WAS REPAIRED. *JS

Mileage: 61,000

Dec 2, 2017

ON TWO OCCASIONS OVER THE PAST WEEK MY VEHICLE BRAKE PEDAL BECAME VERY SOFT / SPONGY AND WENT TO THE FLOOR WHILE EXITING HIGHWAY OFFRAMP. I WAS EXITING AT ABOUT 40-45 MPH, THE OFFRAMP IS CURVED & WAS BUMPY WITH A COUPLE OF POTHOLES. BRAKES FUNCTIONED NORMALLY UNTIL VEHICLE HIT A BUMP, THEN PEDAL GRADUALLY WENT DOWN FURTHER TO FLOORBOARD. BRAKING STILL POSSIBLE BUT TOOK POWER SIGNIFICANTLY REDUCED AND DISTANCE INCREASED. I PUMPED THE BRAKES A FEW TIMES AND ALL SEEMED TO RETURN TO NORMAL. ON THE FIRST OCCASION I GOT OUT TO CHECK BRAKE FLUID LEVEL; STILL FILLLED TO MAX LEAVING LINE IN RESERVOIR. I WAS ABLE TO SLOWLY AND CAUTIOUSLY DRIVE HOME. ALL BRAKE PADS ARE NEW, CHANGED IN MARCH 2017. PLEASE LOOK INTO THIS ISSUE; EXTREMELY DANGEROUS CONDITION FOR DRIVER AND OTHER MOTORISTS / PEDESTRIANS.

Mileage: 89,000

Nov 30, 2017

LOSS OF BRAKE PRESSURE. THE BRAKE PEDAL SUDDENLY GET DOWN TO THE FLOOR. THE SHEEHY NISSAN DEALER IN WALDORF, MARYLAND HAD FIXED IT FOR TWO WEEKS BUT CANNOT SOLVE THAT PROBLEM. IN NISSAN FORUM, MANY NISSAN OWNERS HAVE THE IDENTICAL PROBLEMS LIKE THIS.

Mileage: 130,000

Nov 30, 2017

THE BRAKES ARE FAILING TO STOP IN A SAFE DISTANCE DUE TO THE BRAKE PEDAL GOING TO THE FLOOR. PROBLEM IS IT COMES AND GOES AND USUALLY STARTS TO HAPPEN AFTER A HARD BREAKING ACTION. THERE IS CURRENTLY AN INVESTIGATION ALREADY OPEN INTO THIS PROBLEM BUT WANTED TO ADD IT TO THE GROWING LIST.

Mileage: 120,000

Nov 28, 2017

BRAKE PEDAL SUDDENLY GOT SOFT AND WENT TO THE FLOOR AS I EXITED THE HIGHWAY ALMOST CAUSING A REAR END COLLISION. MASTER CYLINDER WAS REPLACED BUT BRAKES REMAIN THE SAME WITH BRAKE PEDAL GOING TO THE FLOOR. AFTER RESEARCHING ON LINE IT APPEARS THAT THE ABS CONTROL MODULE IS TO BLAME BUT NO RECALL HAS BEEN ISSUED BY NISSAN !

Mileage: 50,134

Nov 28, 2017

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKES WERE APPLIED AND FAILED TO RESPOND. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE CONTACT HAD TO PUMP THE BRAKE PEDAL AND DRIVE SLOWLY TO GET THE VEHICLE HOME. THE VEHICLE WAS TOWED TO A LOCAL DEALER (NORTH STRAND NISSAN (2502 HIGHWAY 9 E, LITTLE RIVER, SC 29556) BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 29027847. NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

Mileage: 72,000

Nov 15, 2017

WHEN DRIVING IN RUSH HOUR TRAFFIC THE VEHICLE IN FRONT OF ME RAPIDLY SLOWED, CAUSING ME TO NEED TO BRAKE RAPIDLY AS WELL. UPON APPLYING MY BRAKES, THEY ENGAGED AND THEN INSTANTLY RELEASED AND THE PEDAL WENT TO THE FLOOR WHERE THE BRAKES FINALLY REENGAGED, ALLOWING ME TO SLOW. HAD I NOT BEEN SEVERAL CAR LENGTHS BACK, I WOULD NOT HAVE BEEN ABLE TO STOP. ONCE THIS OCCURRED, EACH TIME I HAD TO BRAKE, THE BRAKES WOULD PERFORM A LITTLE BETTER, BUT REMAINED SPONGY. ONCE I WAS ABLE TO COME TO A STOP, I PUMPED THE BRAKES A COUPLE OF TIMES AND THEY WORKED PROPERLY FROM THAT POINT ON. UPON CHECKING THE VEHICLE, THE BRAKE FLUID AND BRAKES WERE ALL IN GOOD SHAPE AND THERE WAS NO IMMEDIATE EXPLANATION FOR THE PROBLEM. BASED ON INTERNET RESEARCH, HOWEVER, THIS APPEARS TO BE THE PROBLEM THAT IS CURRENTLY BEING INVESTIGATED.

Mileage: 114,696

Nov 10, 2017

ONLY 70K MILES ON THE CAR. BRAKES WENT SOFT ALL OF A SUDDEN IN A CITY ENVIRONMENT AFTER GOING OVER A MANHOLE COVER. GOT TO DESTINATION ( PARKING GARAGE). WHEN DONE AT LOCATION BRAKES STILL SOFT AND WENT ALMOST TO FLOOR. GOT THE CAR HOME AND TOOK THE CAR TO REPAIR, WAS TOLD THAT IT AS AN ABS MODULE ASSEMBLY. ALMOST LOST CONTROL OF THE CAR AND HAD TO SPEND SIGNIFICANT MONEY TO GET FIXED

Mileage: 70,000

Nov 8, 2017

11/04/2017, I WAS DRIVING MY 2009 NISSAN MURANO, 62,528 MILES. I CAME ACROSS A ROAD STRIP GETTING READY FOR TARRING. WHEN I FELT THE SHAKE, I APPLIED THE BRAKE SLOWLY AND I FELT THE BRAKE PEDAL SOFT. ABOUT 100 YARDS FROM ME I HAVE TO STOP AT THE RED LIGHT. I TRIED PUSHING HARD ON THE BRAKE PEDAL, IT WENT ALL THE WAY TO THE FLOOR AND I ENDED UP STOPPING IN THE MIDDLE OF THE INTERSECTION. ALL THE BRAKING AND YELLING FROM OTHER DRIVERS, LUCKILY, NOBODY HITS ME. MY WIFE AND CHILD IN THE CAR GOT PANICKED. DROVE THE VEHICLE TO THE CURB AND STOPPED WITH SOFT BRAKE PEDAL. SWITCHED OFF THE VEHICLE FOR 5 MINUTES AND STATED AND EVERYTHING SEEMS OKAY. NOTICED THAT NO INDICATOR(ESPECIALLY BRAKE INDICATOR) WAS LIGHTED UP DURING THIS ORDEAL. MONDAY CALLED THE DEALER AND MADE AN APPOINTMENT. AS PER THE DEALER, THIS ISSUE IS REPORTED BY OTHER 2009 MURANO OWNERS AND IT COSTS AROUND $3000 TO FIX AS THERE IS NO RECALL ISSUED YET.

Mileage: 62,528

Nov 7, 2017

WHEN APPLYING BRAKE DURING DRIVING, BRAKE PEDAL DROPPED TO FLOOR CAUSING THE CAR TO NOT STOP AS NORMAL, ALMOST RESULTING IN TWO SEPARATE ACCIDENTS. ALSO, WHEN STARTING THE CAR, BRAKE PEDAL DROPPED TO FLOOR. DOES NOT HAPPEN CONSISTENTLY, BUT SEVERAL TIMES OVER THE LAST MONTH. MIDAS REPLACED THE MASTER CYLINDER, AS THEY SUGGESTED, BUT THE INCIDENT HAPPENED TWICE AFTER. ALL TIMES WERE ON CITY STREETS. INSTEAD OF THE NORMAL LIGHT TOUCH NEEDED I'VE USED SINCE 2009, I HAD TO STOMP THE BRAKE COMPLETELY TO GET IT TO STOP AND AVOID ACCIDENTS.

Mileage: 95,000

Oct 31, 2017

AFTER ENCOUNTERING A SLICK SPOT ON THE ROAD, I LOST ALL CAPABILITY TO APPLY THE BRAKES AND STOP IN A SAFE DISTANCE. THE PEDAL WENT TO THE FLOOR AND I HAD TO SWERVE INTO AN ADJACENT LANE OF TRAFFIC TO AVOID HITTING THE CAR IN FRONT OF ME.

Mileage: 83,000

Oct 11, 2017

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A CLICKING NOISE. THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO LECKNER NISSAN (6570 AMHERST AVE, SPRINGFIELD, VA 22150) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND EXHAUST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.

Mileage: 76,000

Oct 11, 2017

MY CAR JUST HIT 90K MILES AND I WAS DRIVING ON THE FREEWAY WHEN TRAFFIC SUDDENLY STOPPED. I TRIED TO QUICKLY STOP BUT MY BRAKE PEDAL WENT COMPLETELY TO THE FLOOR AND THE CAR WAS HARDLY SLOWING DOWN. AFTER NEARLY HITTING THE CARS IN FRONT OF ME, I WAS ABLE TO SWERVE INTO THE NEXT LANE. THE BRAKES WERE MUSHY AFTER THAT BUT THEY SLOWED THE CAR A BIT MORE. NISSAN DID A BRAKE FLUSH BUT THE SAME PROBLEM HAPPENED A WEEK LATER WHEN I WENT OVER A BUMP. THE ABS KICKED IN AND THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR. MY NISSAN DEALER CLAIMS THEY'VE NEVER HEARD OF THIS PROBLEM. I THINK IT'S A RECALL BASED ON THE NUMBER OF CASES I'VE READ ONLINE.

Mileage: 90,200

Oct 9, 2017

VEHICLE LOOSES BRAKE PRESSURE FREQUENTLY ALMOST CAUSING ACCIDENT. BRAKES RETURN TO NORMAL AFTER 15-20 MINUTES IDLE STATE. CAR MECHANIC UNABLE TO DIAGNOSE PROBLEM. THIS HAS HAPPENED TWO TIMES AND LUCKILY THE CAR WAS ENTERING A PARKING LOT SO SPEED WAS VERY SLOW.REALLY WORRIED ABOUT DRIVING THIS CAR ON HIGHWAY. CALLED DEALER SERVICE AND THEY SAID IT WOULD TAKE ~ $3000 TO FIX A PROBLEM HOWEVER THE FIX IS NOT GUARANTEED. READING FROM OTHER FORUMS, PROBLEM RETURNS EVEN AFTER APPLYING FIX TO ABS. BACK IN 05/17,

Mileage: 77,000

Oct 7, 2017

THE AIR BAG LIGHT IS ON FOR NO REASON. THE BRAKES GO TO THE FLOOR EVERY NOW AND THEN FOR NOW REASON WHEN APPLYING THE BRAKES SLOWLY. WHEN IS HAPPENS IT TAKES A WHILE TO STOP.

Mileage: 175,000

Sep 30, 2017

AFTER DRIVING OVER TWO BUMPS / RIDGES IN THE ROAD CAUSED BY LANE RESURFACING PROCESS, I APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR, AND PROVIDE NO STOPPING POWER. I HAD TO PUMP THE BRAKES SEVERAL TIMES TO SLOW DOWN IN ORDER TO TURN INTO THE PARKING LOT AT WORK. WHEN SLOWING DOWN TO TURN INTO A PARKING SPOT, THE BRAKE PEDAL AGAIN WENT TO THE FLOOR, AND I AGAIN HAD TO PUMP THE BRAKE PEDAL IN ORDER TO SLOW AND STOP THE CAR. I RETURNED TO THE VEHICLE APPROXIMATELY FIVE HOURS LATER AND STARTED THE VEHICLE TO GO HOME. UPON DEPRESSING THE BRAKE PEDAL AFTER STARTING THE CAR, THE PEDAL WET TO THE FLOOR AGAIN. I AGAIN, HAD TO PUMP THE BRAKE PEDAL TO BUILD PRESSURE. I DECIDED TO DRIVE HOME, APPROXIMATELY 13 MILES, AWARE THAT I WOULD NEED TO DEPRESS THE BRAKE PEDAL FREQUENTLY TO ENSURE THE BRAKE SYSTEM HAD THE NEEDED PRESSURE TO SLOW DOWN AND/OR STOP. THE SUBSEQUENT DRIVE HOME WAS UNEVENTFUL. THE VEHICLE WAS PURCHASED NEW IN 2009 AND HAS 103, 431 MILES ON IT.

Mileage: 103,431

Sep 25, 2017

DRIVING ALONG HIT HARD BUMP WENT TO APPLY THE BRAKES & PEDDLE WENT TO THE FLOOR. ON ANOTHER OCCASION THE BRAKES DID THE SAME THING. I HAD THE MASTER CYLINDER REPLACED THINKING THAT WOULD CORRECT THE PROBLEM. THE PROBLEM CONTINUES TO EXIST. I HAVE HEARD THAT THE PROBLEM EXISTS IN OTHER OWNERS CARS.

Mileage: 100,000

Sep 22, 2017

DURING THE WINTER I WAS DRIVING ABOUT 15MPH AND ATTEMPTED TO STOP ON AN ICY ROAD. SINCE THEN, MY BRAKE PEDAL IS COMPLETELY SOFT AND GOES ALL THE WAY DOWN TO THE FLOOR IN ORDER FOR ME TO SLOW DOWN OR COME TO A STOP. I HAVE HAD MY BREAK PADS AND ROTORS REPLACED, AS WELL AS A NEW MASTER CYLINDER INSTALLED. NOTHING HAS SOLVED MY ISSUE OF HAVING A SOFT PEDAL. THIS IS REALLY SCARY ON THE HIGHWAY AND I HAVE THREE CHILDREN TO DRIVE AROUND. I HAVE REACHED OUT TO NISSAN CORPORATE WHO TOLD ME THAT UNLESS THERE WAS A RECALL, THEY WILL NOT HELP ME. I ASKED THEM TO SEND ME A NOTICE IN WRITING STATING THAT THEY ARE NOT WILLING TO HELP FOR MY RECORDS. I AM PRAYING FOR MY SAFETY AND THE SAFETY OF MY CHILDREN, THAT NHTSA DOES SOMETHING ABOUT THIS AND SOON. NISSAN HAS BEEN NEGLIGENT AND UNAPOLOGETIC.

Mileage: 90,000

Sep 19, 2017

I WAS ON THE ROAD WITH TRAFFIC AND THE VEHICLES IN FRONT WERE BREAKING. AS I TRIED TO BREAK MY BREAK PEDAL WENT ALL THE WAY TO THE FLOOR AND WAS NOT STOPPING MY VEHICLE. I ALMOST RAN INTO THE BACK OF THE VEHICLE IN FRONT OF ME, WHICH IF MY BREAKING SYSTEM DID NOT FAIL I WOULD HAVE HAD PLENTY OF TIME TO STOP. TOOK MY VEHICLE INTO THE NISSAN DEALERSHIP AND THEY TOLD ME THAT IT WAS THE ABS ACTUATOR AND MASTER CYLINDER. WAITING TO HEAR BACK FROM THE REGIONAL CONSUMER AFFAIRS SPECIALIST AT NISSAN OF NORTH AMERICA.

Mileage: 50,200

Sep 12, 2017

IN DECEMBER 2016 I HIT A BUMP AND LOST ALL BRAKE PRESSURE. TOOK CAR IN TO NISSAN DEALER AND THEY SAID THE "SEAL" WAS BAD AND REPLACED THE MASTER CYLINDER. TODAY, ON MY WAY TO WORK HIT A BUMP AND AGAIN LOST ALL BRAKE PRESSURE!!! PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. THIS IS A MAJOR SAFETY HAZZARD. I'M TAKING THE CAR BACK TO DEALERSHIP FIRST THING IN THE MORNING. THIS IS RIDICULOUS.IN MAY 2017 YOU (THE NHTSA) OPENED AN INVESTIGATION ABOUT THESE COMPLAINTS BUT WHAT HAS BEEN DONE???? NOTHING!! THIS PROBLEM IS PUTTING MY LIFE IN DANGER AS WELL AS EVERYONE ELSE DRIVING ON THE HIGHWAYS!!

Mileage: 104,000

Sep 2, 2017

I WAS DRIVING ON A RAINY DAY AND THERE WERE SOME BUMPS ON THE ROAD. AS I APPROACHED A STOP SIGN I PRESSED THE BRAKE PEDAL. THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR AND MY VEHICLE WOULD NOT STOP. I LIFTED MY FOOT AND PRESSED AGAIN AND IT REGAINED A LITTLE BIT OF PRESSURE, BUT NOT ENOUGH TO STOP. THANKFULLY THE INTERSECTION WAS CLEAR. I PULLED OVER TO THE SHOULDER OF THE ROAD AND COASTED UNTIL MY VEHICLE FINALLY STOPPED. MY BRAKES EVENTUALLY WENT BACK TO SEMI NORMAL, BUT THIS HAS HAPPEND A COUPLE OF TIMES SINCE THEN AS WELL. IT SEEMS TO HAPPEN MOST OFTEN IF THERE IS WATER ON THE ROAD OR IF I HIT A POTHOLE, OR BUMP IN THE ROAD.

Aug 31, 2017

I HAVE HAD A SPONGY BREAK PEDAL THAT WOULD GO ALL THE WAY TO THE GROUND WHEN DEPRESSED AND NOT BUILD UP PRESSURE. MULTIPLE INSPECTIONS DID NOT FIND ANYTHING WRONG WITH THE BREAK SYSTEM. THE DASH BOARD LIT UP ABOUT A WEEK AGO SHOWING THAT THE ABS MODULE FAILED. APPLYING THE BRAKE FEELS ABOUT THE SAME STILL BUT I LOST ABS, STABILITY AND TRACTION CONTROL.

Mileage: 157,800

Aug 24, 2017

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING HIGHWAY SPEEDS, THE BRAKES FAILED TO RESPOND PROPERLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE DID NOT STOP UNTIL IT WAS IN THE MIDDLE OF THE INTERSECTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEALER (NISSAN OF ST AUGUSTINE, LOCATED AT 2755 US-1, ST. AUGUSTINE, FL) WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,300. ..UPDATED 10/25/17 *BF *JS

Mileage: 63,300

Aug 22, 2017

I HAVE EXPERIENCED 2 COMPLETE FAILURES OF MY BRAKE SYSTEM WITH MY NISSAN MURANO SL - 2009. IN SEPT 2016 - 91251 MILES: DRIVING OVER THE CREST OF A BRIDGE IN THE RAIN AND WHEN TRAFFIC BACKED UP FROM A RED LIGHT, I DEPRESSED THE BRAKE, IT WENT COMPLETELY TO THE FLOOR AND THE CAR WOULD NOT STOP. I WAS ABLE TO AVOID A MAJOR COLLISION BY DRIVING OFF INTO A GRASSY AREA THAT PRESENTED JUST BEFORE I HIT THE CAR IN FRONT OF ME TO CAUSE A CHAIN COLLISION. THE REMAINDER OF THE DRIVE, I WAS ABLE TO GET THE VEHICLE TO STOP ONLY AFTER CONTINUOUSLY PUMPING THE PEDAL. I HAD THE VEHICLE TOWED TO A REPAIR SHOP. AFTER EXTENSIVE ANALYSIS, IT WAS DETERMINED THE MASTER CYLINDER WAS BYPASSING INTERNALLY DUE TO A BAD GASKET AND BRAKE FLUID WAS NOT DISPERSING. $623.86 ($468.71 FOR MASTER CYLINDER SEAL) (WHICH I BELIEVE IS UNDER A RECALL OF THE NEWER SUV'S). IN OCTOBER OF 2016 - MILEAGE 92146. EXPERIENCED THE 2ND LOSS OF BRAKES TURNING ONTO A SIDE STREET IN CLEAR CONDITIONS. I HAD THE VEHICLE TOWED BACK TO THE SAME AUTO REPAIR SHOP, ASSUMING IT WAS A REPEAT OF THE MASTER CYLINDER ISSUE. IT WAS DETERMINED THAT IT WAS NOW THE ABS ACTUATOR. (A CURRENT RECALLED ITEM FOR NEWER MODELS OF THE NISSAN MURANO) ON 10/18/16 I HAD THE VEHICLE TOWED, FOR THE 3RD TIME, TO THE DEALERSHIP IN ORLANDO FLORIDA. CURRENT THE ISSUE NOW WAS THE ABS HYDRAULIC UNIT - OUTLET VALVE STICKING OPEN. COST - $3305.

Mileage: 91,251

Aug 21, 2017

WHILE STARTING THE CAR THE BRAKE PEDAL GOES ALMOST TO THE FLOOR AND HAS BECOME VERY SOFT OR SPONGY. AFTER "PUMPING" THE BRAKE IT COMES UP BUT IS STILL SPONGY. AFTER DRIVING THE CAR A WHILE IT AGAIN LOOSES PEDAL AND CONTINUES TO BE SPONGY. CAN'T SEEM TO BE DIAGNOSED AND IS WORRISOME. CAR WAS BOTH DRIVEN AND STATIONARY. SOME HAVE SUGGESTED MASTER CYLINDER BUT THERE IS PLENTY OF FLUID. SOME HAVE STATED IT IS AN ABS PROBLEM AND NEEDS REPLACEMENT??

Mileage: 64,500

Aug 15, 2017

I FELT MY BRAKE PEDAL BECOME VERY SOFT. LIKE IT WAS HITTING THE FLOOR OF THE CAR. FEEL LIKE IT HIT THE FLOOR OF THE CAR. TO THE FLOOR IN MY MURANO. I TOOK IT TO MY MECHANIC AND HE CHANGED THE FRONT BREAKS AND ROTORS BUT SAID HE WAS CONCERNED BECAUSE THE PEDAL STILL FELT VERY SOFT. I TOOK MY MURANO TO THE DEALER ON 8-7-17 FOR A SQUISHY BRAKE PEDAL CONCERN. THE TECHNICIAN CONNECTED THE CONSULT 3 NISSAN SCAN TOOL TO THE VEHICLE DIAGNOSTICS SYSTEM AND FOUND THAT NO CODES WERE STORED IN THE SYSTEM. TECHNICIAN THEN CHECKED ALL OF THE BRAKE CALIPERS FOR ANY ABNORMALITIES AND ALL CHECKED OUT OKAY. DEALERSHIP RECOMMENDED HAVING THE BRAKE MASTER CYLINDER REPLACED. I AUTHORIZED. TECHNICIAN TEST DROVE THE VEHICLE AND NOTED THE BRAKE PEDAL FELT BETTER BUT IT WAS NOT 100%. I EXPLAINED I WAS NOT COMFORTABLE DRIVING THE VEHICLE, GIVEN THE BRAKES WEREN'T WORKING 100%. THE TECHNICIAN ADVISED THAT THE NEXT STEP WOULD BE TO REPLACE THE ANTI LOCK BRAKE SYSTEM ACTUATOR. TOTAL FOR REPAIRS $3242. I WAS VERY UPSET WITH THIS SOLUTION. I CONTACTED NISSAN CORPORATE AND EXPRESSED MY CONCERN ABOUT MY BRAKES AND I MENTIONED THAT I FOUND OUT THE US GOV HIGHWAY SAFETY AGENCY IS INVESTIGATING THE MALFUNCTIONING BRAKES ON 2009 MURANO'S. THEY DISMISSED MY CASE AND SAID THERE HAS NOT BEEN ANY RECALLS FOR THIS PROBLEM.

Mileage: 112,000

Aug 13, 2017

DURING NORMAL BRAKING ON BUMPY ROAD AT ABOUT 40MPH , BRAKE PEDAL SUDDENLY DROPPED ALMOST ALL THE WAY TO THE FLOOR AND BRAKING CAPABILITY WAS MUCH REDUCED. DROVE HOME CAREFULLY AND CHECKED BRAKE FLUID LEVEL - OK. TRIED RESTARTING CAR AND AT REST THE PEDAL WAS STILL GOING ALMOST TO FLOOR. NO ERROR INDICATIONS ON DASH. I GOOGLED THE ISSUE AND FOUND NUMEROUS COMPLAINTS ABOUT THESE SYMPTOMS ON THE 2009 MURANO AND SUGGESTIONS TO RESET THE THE ABS MODULE. I PULLED THE ABS FUSE AND RESTARTED CAR AGAIN. PEDAL NOW FIRM AND FIXED. REPLACED FUSE, PEDAL STILL OK STRONGLY SUGGESTING THAT THE ABS WAS AT FAULT. THIS SUDDEN FAILURE RESULTED IN PARTIAL LOSS OF BRAKING CAPABILITY AND IS THUS A SERIOUS SAFETY ISSUE THAT I HOPE YOU WILL INVESTIGATE GIVEN THE NUMBER OF ALMOST IDENTICAL COMPLAINTS.

Mileage: 55,000

Aug 11, 2017

DRIVING ON HIGHWAY AND VEHICLE SUDDENLY LOST BRAKE PRESSURE. BRAKES BECAME SPONGY AND ONLY ABRUPTLY STOPPED WHEN BRAKE PEDAL PRESSED ALL THE WAY TO THE FLOORBOARD. STOPPING DISTANCE WAS GREATLY INCREASED. UNABLE TO SAFELY DRIVE DUE TO HIGH CONCERNS WITH CAUSING AN ACCIDENT.

Mileage: 125,100

Aug 9, 2017

THE BRAKE PEDAL GOES TO THE FLOOR AFTER HITTING A BUMP. THE PRIVATE GARAGE AND DEALERSHIP CONFIRMED THIS IS THE ANTILOCK BRAKING SYSTEM FAILURE. THEY SAID HE HAS SEEN OTHER NISSAN MURANOS WITH THE SAME ISSUE. HE ALSO STATED THAT HE HAS ATTEMPTED TO PUT STOCKYARD ATS SYSTEMS IN OTHER MURANOS WHICH HAVE FAILED BUT THEN HAS HAD TO REPLACE THOSE BECAUSE THEY FAILED. THIS IS A CONSISTENT PROBLEM AND THEY NEED TO BE RECALLED.

Mileage: 77,000

Jul 29, 2017

MY VEHICLE IS 2009 NISSAN MURANO. IWENT OVER A SLIGHT DIP LEAVING A BUSINESS PARKING LOT ON TO THE ROAD AND WHEN I TRIED TO APPLY THE BRAKES, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WITHOUT ENGAGING THE BRAKES. I HAD TO PUMP THE BRAKES REPEATEDLY TO GET THE CAR TO STOP. IF I DID NOT HAVE MUCH MORE THAN THE USUAL DISTANCE AVAILABLE TO STOP, THE RESULTS WOULD HAVE BEEN BAD. I TOOK IT TO MY MECHANIC WHO REPLACED THE MASTER CYLINDER AS THAT WAS WHAT THE SYMPTOMS SUGGESTED, BUT IT DID NOT FIX THE ISSUE. I THEN TOOK IT TO THE NISSAN DEALER, WHO I WAS SURPRISED DID NOT KNOW OF THE ISSUE EVEN THOUGH AN INVESTIGATION WAS UNDERWAY SINCE MAY. THEY DIAGNOSED THE PROBLEM AS THE ABS ACTUATOR WITH A COST OF $2500 TO RESOLVE.

Mileage: 88,000

Jul 25, 2017

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 40 MPH OVER A BUMP IN THE ROAD, THE BRAKES SUDDENLY MALFUNCTIONED WHILE ATTEMPTING TO STOP. DURING THE INCIDENT, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD AND THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO TWO SEPARATE INDEPENDENT MECHANICS WHO DIAGNOSED THAT THE MASTER CYLINDER WAS FAULTY. THE LOCAL NISSAN DEALER (HUDSON NISSAN IN CHARLESTON, SOUTH CAROLINA) INDICATED THAT THE ECU WAS FAULTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.

Mileage: 154,000

Jul 24, 2017

BRAKE STOP WORKING AFTER A HARD BRAKING. SOMETIMES WHEN I HIT A BIG POT HOLE.

Mileage: 59,800

Jul 21, 2017

THE VEHICLE WAS IN MOTION ON A HIGHWAY. UPON BRAKING SUDDENLY DUE TO A RED LIGHT, TRAVELING APPROXIMATELY 40MPH, THE BRAKES LOST PRESSURE, AND THE PEDAL HAD TO BE PRESSED ALL THE WAY TO THE FLOOR TO SLOW THE VEHICLE. THE VEHICLE HAD TO VEER INTO A TURN LANE TO AVOID COLLISION WITH THE CARS STOPPED AT THE STOP LIGHT. AFTER BEING PARKED AND SHUT DOWN FOR 30 MINUTES, BRAKE PRESSURE RETURNED. THE VEHICLE HAS 59,817 MILES. IT RECEIVES REGULAR SERVICE ONLY AT NISSAN DEALERSHIPS, HAS NEW BRAKE PADS, AND FULL BRAKE FLUID. THIS IS THE SECOND TIME THE VEHICLE HAS DISPLAYED THIS BEHAVIOR, WITH THE FIRST INCIDENT OCCURRING SOMETIME LAST YEAR THOUGH NOT AS SEVERELY.

Mileage: 59,817

Jul 17, 2017

BRAKES CONTINUALLY LOSE PRESSURE WHEN BRAKING. OCCASIONALLY OCCURS AFTER HITTING A BUMP, BUT ALSO OCCURS RANDOMLY. CAR WILL STOP, BUT THE BRAKE PEDAL HAS TO PUSHED ALL THE WAY TO THE FLOOR IN ORDER TO STOP. SOMETIMES THE PROBLEMS RESETS ITSELF QUICKLY, OTHER TIMES IT IS LONG LASTING.

Mileage: 142,000

Jul 17, 2017

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO PEORIA NISSAN LOCATED AT 9151 W. BELL ROAD, PEORIA, AZ 85382, TEL: 623-385-1467 AND ALSO COULTER NISSAN LOCATED AT 13301 N. AUTOSHOW AVENUE, SURPRISE AZ, 85388, TEL: 623-934-3444, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, THE CONTACT WAS NOT PROVIDED ANY ASSISTANCE WITH HAVING THE VEHICLE REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

Jul 10, 2017

I HAVE A 2009 NISSAN MURANO SL AWD. I'M THE 2ND OWNER, AND MOST MAINTENANCE WAS DONE BY BYERLY NISSAN IN LOUISVILLE, KY. THE REAR BRAKES WERE JUST RECENTLY SERVICED WITH NEW PADS. AFTER THE SERVICE, A LOSS OF BRAKE PRESSURE WAS EXPERIENCED WHILE DRIVING. AFTER A FIGHT, BYERLY NISSAN REPLACED THE MASTER CYLINDER SAYING THAT WAS THE ISSUE. SINCE THEN, I'VE AGAIN LOST BRAKE PRESSURE. IT'S NOT SOMETHING THAT HAPPENS REGULARLY, WHICH MAKES IT MORE UNEXPECTED WHEN IT DOES HAPPEN. THIS IS DANGEROUS AND NEEDS TO BE RECALLED / ADDRESSED AS I'M SEEING MANY COMPLAINTS ONLINE WITH THE SAME ISSUE.

Mileage: 96,000

Jul 7, 2017

ATTEMPTED TO BRAKE WHILE PERFORMING A TURN AND HITTING A BUMP. BRAKE PEDAL WENT TO FLOOR UNEXPECTEDLY AND DID NOT STOP OR SLOW THE CAR. PRESSED THE BRAKE MULTIPLE TIMES AND EVENTUALLY IT WORKED.

Mileage: 54,000

Jun 30, 2017

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE THE CONTACT'S WIFE WAS DRIVING, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS DRIVEN TO SAFETY. THE CONTACT'S WIFE DEPRESSED THE BRAKE PEDAL AGAIN AND WAS ABLE TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED JOHN SINCLAIR NISSAN (478 SIEMERS DR, CAPE GIRARDEAU, MO 63701, (573) 334-9611) AND WAS INFORMED TO BRING THE VEHICLE IN TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,413. UPDATED 08/22/17*LJ THE CONSUMER STATED WHILE DRIVING DOWNHILL THE BREAKS FAILED NEARLY HITTING A CAR AND GUARD RAIL. UPDATED 08/29/2017*JS

Mileage: 132,413

Jun 19, 2017

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. AFTER THE VEHICLE DROVE OVER A POTHOLE, IT LOST BRAKE FUNCTIONALITY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. UPDATED 08/15/17*LJ *CN

Mileage: 80,000

Jun 19, 2017

LOSS OF BRAKE PEDAL PRESSURE CAUSING INCREASED EFFORT TO STOP VEHICLE NO WARNING LIGHTS OR INDICATORS PADS GOOD AND SYSTEM BLED OF AIR CAR IS UNDRIVEABLE DUE TO SAFETY CONCERNS OCCURRED WHILE DRIVING ON 35MPH ROAD AND PEDAL WENT TO FLOOR WITH DRASTICALLY REDUCED BRAKING POWER

Mileage: 122,000

Jun 16, 2017

ON CITY STREETS, WHEN MY VEHICLE WAS IN MOTION AND I TRIED TO STOP AT A STOP SIGN OR TRAFFIC LIGHT, THE BRAKES ON MY VEHICLE HAVE FAILED TO STOP ON MORE THAN 20 OCCASIONS. AFTER PUMPING THE BREAKS AND PUSHING THE BREAK TO THE FLOOR SEVERAL TIMES, THE BREAKS WOULD START WORKING AGAIN. I TOOK THE VEHICLE IN TO THE DEALER TO CHECK THE BREAKS IN DECEMBER OF 2016, AND THE DEALER INDICATED THEY COULDN'T FIND ANYTHING WRONG WITH THE BREAKS.

Mileage: 166,871

Jun 14, 2017

ATTEMPTING TO SLOW DOWN ON A CITY STREET FOR A RIGHT TURN, THE BRAKE PEDAL WENT ALMOST TO THE FLOOR WITHOUT RESPONSE. AS I WAS NOT GOING TOO FAST TO BEGIN WITH, I WAS ABLE TO SLOW DOWN ENOUGH TO MAKE THE TURN SAFELY. I CREPT TO THE NEAREST TIRE CENTER AND THE ABS SYSTEM WAS DIAGNOSED AS THE PROBLEM. THE CAR WAS TAKEN TO THE DEALER FOR REPLACEMENT OF THE ABS ACTUATOR.

Mileage: 84,741

Jun 9, 2017

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE QUICKLY DEPRESSING THE BRAKE PEDAL TO MAKE AN EMERGENCY STOP, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO IMMEDIATELY STOP. THE DRIVER HAD TO PUMP THE BRAKE PEDAL A SECOND TIME BEFORE THE BRAKES OPERATED NORMALLY. THE CONTACT INDICATED THAT THE FAILURE DID NOT OCCUR WHEN BRAKING UNDER NORMAL DRIVING SITUATIONS. THE VEHICLE WAS TAKEN TO THE DEALER (AUTO-NATION NISSAN IN PEMBROOK PINES, FLORIDA) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER WAS FAULTY. THE MASTER CYLINDER WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS LATER DIAGNOSED THAT THE ABS ACTUATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 93,000.....UPDATED 06/21/17 *BF *TR

Mileage: 93,000

Jun 7, 2017

WHEN TRYING TO BRAKE IN THE RAIN THE PEDAL BECAME SOFT AND DEPRESSED TO THE FLOOR, CAUSING ME TO RUN A RED LIGHT. THIS IS THE 2ND TIME THIS HAS HAPPENED, BOTH TIMES DURING A RAIN. THE PEDAL CAME BACK AFTER A FEW DAYS THE 1ST TIME BUT THIS TIME IT IS STILL DEPRESSING ALMOST TO THE FLOOR AND IT HAS BEEN 3 DAYS.

Mileage: 73,500

Jun 5, 2017 Crash

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 15 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THE LEFT ARM AND HAND, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT DROVE HOME WITH THE HAZARD LIGHTS ON BECAUSE THE VEHICLE WAS ONLY ABLE TO DECELERATE INSTEAD OF COMING TO A FULL STOP. ONCE THE CONTACT ARRIVED HOME, THE VEHICLE STALLED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT STATED THAT NHTSA WAS CONDUCTING AN INVESTIGATION FOR THE YEAR, MAKE, AND MODEL VEHICLE REGARDING THE BRAKES FAILING; HOWEVER, A RECALL HAD NOT BEEN ISSUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. *JS

Mileage: 103,000

Jun 5, 2017

BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AFTER HITTING A BUMP IN PAVEMENT. TURNED VEHICLE OFF AND WAS ABLE TO RESTORE BRAKING. THIS HAPPENED MULTIPLE TIMES WITH FIRST INCIDENT IN APRIL 2015. VEHICLE WAS TAKEN TO NISSAN DEALERSHIP ON VARIOUS OCCASIONS. WAS KEPT OVERNIGHT BUT MECHANICS COULD NOT DUPLICATE PROBLEM. WAS TOLD THEY HAD NO OTHER SIMILAR COMPLAINTS. IN SEPTEMBER WE TOOK TO MECHANIC WHO SUGGESTED NEW MASTER CYLINDER. WORKED TEMPORARILY. JANUARY HAD ANOTHER INCIDENT AFTER HAVING TO HIT BRAKES HARD, HAD NO BRAKES. BEYOND FRIGHTENING. WENT BACK TO MECHANIC AND HE WANTED TO REPLACE ABS BUT ONLY NISSAN COULD MAKE REPAIR. BACK TO DEALER AND SPENT $2800 REPLACING ABS. BELIEVE IT SHOULD NOT HAVE BEEN THIS DIFFICULT FOR THEM TO DIAGNOSE PROBLEM. SPENT A YEAR FEELING UNSAFE, NEVER KNOWING WHEN BRAKES MIGHT FAIL.

Mileage: 95,000

Jun 5, 2017

2009 MURANO LE WITH AWD. LOST BRAKE PEDAL PRESSURE AFTER ABS ACTIVATION AUGUST 2016 WITH 72,600 MILES ON IT. PURCHASED USED FROM NEW CAR DEALER WITH 22K MILES ON IT 02/02/2011. I TURNED INTO A PARKING LOT AND DROVE OVER A SPEED BUMP AT ABOUT 10 MPH ANOTHER CAR PULLED IN FRONT OF ME AND I HIT THE BRAKES AND ABS WAS ACTIVATED. THE BRAKE PEDAL WAS SOFT AND WENT ALMOST TO THE FLOOR. I PUMPED THE BRAKES AND THE PRESSURE RETURNED TO NORMAL. THE BRAKES RESPONDED NORMALLY FOR A COUPLE WEEKS UNTIL I BRAKED HARD TO AVOID ANOTHER CAR AND THE ABS BRAKING AGAIN ACTIVATED AND THE PEDAL WENT TO THE FLOOR. AFTER THAT THE BRAKE PRESSURE DID NOT RETURN ALTHOUGH I COULD STOP BY PUMPING THEM REPEATEDLY. I TOOK THE VEHICLE TO MOSSY NISSAN POWAY AND THEY DIAGNOSED THE PROBLEM AS A DEFECTIVE ABS ACTUATOR AND ECU WHICH WAS NOT COVERED UNDER WARRANTY ALTHOUGH IT HAS BEEN A COMMON PROBLEM WITH AWD MURANOS. PART WAS $1822 AND LABOR $560.

Mileage: 72,600

Jun 4, 2017 Crash

ON 2 JUNE 2017, I WAS DRIVING EAST ON JIMMY LEE PARKWAY IN HIRAM, GEORGIA. AS I WAS APPROACHING INTERSECTION OF JIMMY LEE PARKWAY AND METROMONT DRIVE, I WAS THREE TO FOUR CAR-LENGTHS FROM THE SUV IN FRONT OF ME THAT WAS STOPPED AT RED LIGHT; THEREFORE, PUT ON MY BRAKES TO STOP. TRAFFIC WAS VERY LIGHT AND MOVING SLOW DUE TO THE RED LIGHT. HOWEVER, WHEN I PUT ON MY BRAKES, MY BRAKE PEDAL SEEMED TO HAD SLIPPED AND WENT ALL THE WAY DOWN TO FLOOR BOARD. REGARDLESS, MY CAR CONTINUED TO MOVE ' NEVER STOPPED. WHEN I REALIZED THAT MY CAR WAS NOT GOING TO STOP, I PANICKED AND BRACED MY LEFT HAND ON THE STEERING WHEEL. ON IMPACT INTO THE REAR OF THE SUV THAT WAS SITTING AT THE RED LIGHT, MY LEFT HAND TOOK THE ENTIRE IMPACT OF THE ACCIDENT. CONSEQUENTLY, MY HAND IS CURRENTLY SWOLLEN TO DOUBLE ITS NORMAL SIZE. THE ACCIDENT RESULTED IN REAR-END DAMAGE TO THE SUV STOPPED AT THE RED LIGHT AND EXTENSIVE FRONT-END DAMAGE TO MY 2009 NISSAN MURANO. POLICE OFFICER WAS NOT AWARE OF MY BRAKES. IT WAS NEVER DISCUSSED AT THE ACCIDENT SCENE. AS A MATTER OF FACT, HE CITED ME FOR ''.FOLLOWING TOO CLOSE'' ' WHICH IS INACCURATE AND WAS NEVER THE CASE. HOWEVER, HE INSTRUCTED ME TO DRIVE HOME SLOW WITH MY BLINKERS ON DUE TO THE DAMAGE TO MY FRONT HOOD AREA. AS I WAS DRIVING, I CAREFULLY AND DELIBERATELY STAYED AT LEAST 10-20 CAR-LENGTHS BEHIND THE VEHICLES IN FRONT OF ME DUE TO BRAKE SITUATION. BECAUSE, WHEN I PUT ON THE BRAKES, THE BRAKES CONTINUED TO SLIP TO THE FLOOR-BOARD; BUT THE SUV WOULD ONLY SLOW DOWN AND NOT FULLY STOP. I PURPOSELY DROVE SLOW ENOUGH WITH MY BLINKERS FLASHING SO AS TO BE FORTUNATE ENOUGH TO HAVE ALL GREEN LIGHTS ALL THE WAY HOME. WHEN I FINALLY ARRIVED AT HOME, THE STEEP INCLINE TO MY DRIVEWAY STOPPED MY SUV ENOUGH TO STALL AT MY GARAGE DOOR. AN US GOV INVESTIGATION WAS LAUNCHED MAY 2015. ...UPDATED 06/13/17 *BF *TR

Mileage: 103,000

May 27, 2017

MY FRONT BRAKES ARE SQUEAKY. EVEN AFTER HAVING MY BRAKES REGULARLY SERVICED WITH PADS AND ROTORS THE BRAKES STILL SQUEAK. THEIR HAVE ALSO BEEN TIMES WHEN I STEPPED ON THE BRAKE BUT THE CAR DID NOT SLOW DOWN AS EXPECTED. I HAD TO PUMP THE BRAKES TO RE-ENGAGE THEM. ONCE THIS CAUSED ME TO ROLL INTO AN INTERSECTION WHICH LUCKILY NO OTHER CARS WERE NEAR ME. NOW MY FRONT LEFT WHEEL HAS STARTED MAKING LOUD SWOOSHING AND SCREECHING NOISES. THE FASTER I DRIVE THE LOUDER THE NOISE GETS. THE SQUEAK IN THE LEFT FRONT TIRE IS ALSO PRESENT WHEN DRIVING IN NEUTRAL. I HAVE AN APPOINTMENT TO GET THE CAR SERVICED ON WEDNESDAY. EVEN AFTER SERVICING IT MAKES ME NERVOUS THAT MY CAR IS NOT SAFE.

Mileage: 50,000

May 20, 2017

WHEN I'M ON A CITY STREET OR HIGHWAY DRIVING AND HIT A BUMP WHILE I BREAK I LOSE MY BREAK PRESSURE. THE PEDAL GOES COMPLETELY TO THE FLOOR AND I CAN'T STOP. THIS IS ABOUT THE THIRD TIME IT HAS HAPPENED. I HAVE TO PUMP MY BREAK FOR THEM TO WORK A LITTLE. BUT THEY STILL START TO GO DOWN AND THE PEDAL IS TO THE FLOOR WHEN IT FINAL STOPS COMPLETELY. THE MOST RECENT TIME MY BREAKS WENT OUT WAS FRIDAY MAY 19, 2017. I WAS DRIVING ON A CITY STREET THE CAR IN FRONT OF ME WAS STOPPING SO I STARTED TO PRESS DOWN ON THE BREAK. WHEN I WAS DOING THAT I HIT A BUMP AND LOST MY BREAKS. THERE WAS NO PRESSURE. THE PEDAL WENT DOWN TO THE FLOOR. SINCE ITS HAPPENED BEFORE I PUMPED MY BREAKS ALMOST HITTING A TRUCK IN FRONT OF ME AND A PARKED CAR TO THE SIDE OF ME BECAUSE I WAS TRYING TO AVOID HITTING ANYONE. I HAVE TAKEN IT TO BE FIX AND FIRST TIME WAS TOLD MY BREAKS WEREN'T BLED ENOUGH BUT IT STILL HAPPENS. I WON'T DRIVE ON THE HIGHWAY ANYMORE BECAUSE I'M AFRAID MY BREAKS WON'T WORK AND CAUSE A REALLY BAD ACCIDENT. POSSIBLY HURT OR KILL MYSELF OR SOMEONE ELSE. PLEASE LOOK INTO THIS ISSUE. I WOULD LIKE TO DRIVE WITHOUT HAVING HEART ATTACKS BECAUSE OF MY BREAKS LOSING PRESSURE AND NOT BE AFRAID OF DRIVING.

Mileage: 110,804

May 19, 2017

BRAKES LOSE PRESSURE AFTER HITTING BUMPS OR SLICK SPOTS IN THE ROAD REGARDLESS OF SURFACE STREET OR HIGHWAY CONDITIONS. ATTEMPTING TO BREAK CAUSES THE BRAKES TO BE COMPLETELY DEPRESSED TO THE FLOOR OF THE VEHICLE AND BRAKING DISTANCE IS DANGEROUSLY INCREASED. REMOVING THE ABS FUSE AND REPLACING IT WILL TEMPORARILY REMEDY THE PROBLEM.

Mileage: 160,000

May 12, 2017

IN EARLY SEPT OF 2016 WHILE EXITING OFF OF THE INTERSTATE I WENT OVER AN UNEVEN SURFACE ON THE ROAD AND MY BRAKES WENT COMPLETELY SOFT AND ALL THE WAY TO THE FLOORBOARD. I COULDN'T STOP MY VEHICLE. I WAS SO SCARED AND HAD NO IDEA WHAT TO DO TO AVOID HITTING THE CAR IN FRONT OF ME. LUCKILY I WASN'T GOING VERY FAST, NO ONE WAS BEHIND ME SO I STARTED FURIOUSLY PUMPING THE BRAKES CONTINUOUSLY PRAYING THIS WOULD HELP. I WAS ABOUT A MILE AWAY FROM HOME SO I PUMPED THEM ALL THE WAY HOME. WE TOOK MY CAR INTO EDDIE TOURELLE NISSAN IN COVINGTON, LA. ON 9/6/2016 WHERE I HAD ORIGINALLY PURCHASED THE CAR BACK IN 2009. WE LITERALLY HAD A COUPLE OF DAYS BEFORE OUR EXTENDED WARRANTY WAS DUE TO EXPIRE. THEY CHANGED THE MASTER CYLINDER THINKING THIS WAS THIS ISSUE. NEEDLESS TO SAY IT HAPPENED AGAIN A FEW WEEKS LATER AND HAS HAPPENED SEVERAL TIMES SINCE THEN. I HAVE BEEN FORTUNATE SO FAR AND NOT GOTTEN INTO A SERIOUS ACCIDENT. WHEN IT HAPPENS I IMMEDIATELY TRY TO PUMP THE BRAKES UNTIL THE PRESSURE RETURNS. THIS IS EXTREMELY SCARY AND DANGEROUS. I NEVER KNOW WHEN IT WILL HAPPEN, THERE IS NO WARNING. SO VERY SCARED THAT I WILL EVENTUALLY GET INTO A SERIOUS ACCIDENT.

Mileage: 84,298

May 12, 2017

LOSS OF BRAKE CONTROL

Mileage: 90,000

May 12, 2017

BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR AFTER HITTING BUMPS. HAPPENS SPORADICALLY, AND TYPICALLY CORRECTS ITSELF AFTER SEVERAL MINUTES OF PUTTING THE CAR IN PARK, BUT HAS TAKEN DAYS AT TIMES. BRAKES DO STOP THE CAR BUT IT IS CLEAR THAT THE ABS SYSTEM IS SOMEHOW DISABLED. THIS HAS HAPPENED 8-10 TIMES IN THE PAST YEAR, MY CAR HAS 106,000 MILES

Mileage: 104,000

May 12, 2017

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE TURNING INTO A PARKING LOT AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE PUMPED SEVEN TO NINE TIMES PRIOR TO DRIVING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

Mileage: 100,000

May 11, 2017

THE CAR LOST BRAKE POWER AFTER HITTING A BUMP THE FIRST TIME ,AND THE SECOND TIME AFTER HITTING A POT HOLE,THE NISSAN DEALER SAID IT IS ABS SYSTEM NEEDS TO BE REPLACED AND THEY WANTED TO CHARGE ME 3,000 DOLLARS ,MY CAR HAS ONLY 49,500 MILES ,THEY HAVE ME SIGN A FORM THAT THE CAR IS NOT SAFE TO DRIVE.

Mileage: 49,500

May 11, 2017

I EXPERIENCED LOSS OF BREAK PRESSURE WHEN GOING DOWN A DIRT ROAD SO I TOOK IT TO AN AUTO SHOP AND WAS TOLD IT WAS THE ABS SYSTEM AND PAID TO HAVE IT FIXED. THE NEXT DAY, DRIVING DOWN A GRAVEL ROAD I LOST BREAK PRESSURE AGAIN AND HAD TO HAVE IT FIXED. ONE MONTH AFTER THAT I LOST BREAK PRESSURE WHILE DRIVING IN THE POURING RAIN AND HAD TO HAVE IT FIXED. NOW I AM EXPERIENCING A SQUEAKING NOISE IN MY BREAKS WHILE MY CAR IS IN REVERSE. I HAVE REPLACED ALL FOUR BREAKS AND ROTORS AND HAVE HAD THEM INSPECTED BY THREE DIFFERENT MECHANICS WHO HAVE ALL SAID THAT MY BREAKS ARE FINE AND IT MUST BE A MANUFACTURER DEFECT.

Mileage: 80,000

May 10, 2017

THE FOLLOWING COMPLAINT IS FOCUSED ON MY 2009 NISSAN MURANO. BEGINNING IN SPRING 2016 I HAVE EXPERIENCED SEVERAL INSTANCES OF BREAK COMPROMISE INCLUDING ONE THAT CAUSED ME TO GO THROUGH A RED LIGHT, THANKFULLY NO ACCIDENT OCCURRED. BRAKE FAILURE HAS OCCURRED ON FREEWAY DRIVING AND CITY DRIVING. THESE BRAKE EPISODES OCCUR WITH NO WARNING AND RESULT WITH THE BREAK PEDAL GOING TO THE FLOOR WHILE THE CAR WAS IN MOTION. I'VE TAKEN THE CAR TO THREE DEALERS. ALL THREE SERVICE CENTERS SAID THEY HAVE NEVER HEARD OF THIS CONDITION. ONE CLAIMED THAT THIS TYPE OF FAILURE WAS IMPOSSIBLE. I RECENTLY READ THERE ARE OTHERS TO EXPERIENCE THIS BRAKE PROBLEM. I WISH TO ADD MY COMPLAINT TO THEIRS. I HOPE THAT BY BRING TO LIGHT THIS DANGEROUS DEFECT, THAT YOU WILL FORCE NISSAN TO STEP UP WITH A NO COST REMEDIATION.

May 9, 2017

FOR ALMOST 2 YEARS OFF & ON, EVERY SIX MONTHS OR SO, MY BRAKES FOR A BRIEF PERIOD WOULD GO TO THE FLOOR AS I WAS DRIVING, IT WOULD HAPPEN BACKING UP, TRYING TO STOP AT A STREET LIGHT, OR TRYING TO SLOW DOWN AT AN INTERSECTION. NEVER A SPECIFIC THING, ALWAYS ALMOST TO THE POINT OF NOT STOPPING. I HAD IT CHECKED THREE DIFFERENT TIMES, ONE TIME THE PERSON AT THE DEALERSHIP SAID DON'T DRIVE IT. I HAD IT TOWED TO THE DEALER TO HAVE IT REPAIRED, BUT WORKED FINE WHEN IT ARRIVED THERE. THE FINAL TIME WAS THIS PAST FEBRUARY WHEN THE BRAKES STAYED TO THE FLOOR. NISSAN DEALERSHIP REPLACED A ABS ACTUATOR, AFTER REPLACING THE MASTER CYLINDER FIRST, WHICH DID NOTHING TO CORRECT THE PROBLEM. THIS REPAIR WAS NOT CHEAP. IT APPEARS THE ACTUATOR MAY HAVE BEEN THE CURE. AFTER ALL OF THIS TIME I STILL DO NOT FEEL COMPLETELY SAFE DRIVING MY VEHICLE BECAUSE OF THE ON AGAIN OFF AGAIN PROBLEM THAT PERSISTED FOR SO LONG. I LOVE THIS CAR, BUT I AM IN THE PROCESS OF LOOKING TO TRADE IT IN. I HAVE HAD NO FURTHER PROBLEM SINCE THEY REPLACED THE ACTUATOR.

May 8, 2017

STARTED HAVING TROUBLE WITH BRAKE PEDAL FEELING SOFT HAD BRAKE FLUID CHECKED, AND FLUID LEVEL WAS OKAY. THE BRAKE PEDAL STARTED TO FEEL OKAY. ON MAY 4TH 2017 MY WIFE WAS DRIVING HOME FROM THE STORE AND WENT OVER A BUMP IN THE ROAD RIGHT BEFORE A STOP LIGHT. WHEN SHE TRIED TO STOP THE BRAKE PEDAL WENT TO THE FLOOR AND SHE WAS UNABLE TO STOP. I DROVE THE CAR TO THE NISSAN DEALERSHIP, ABOUT 3 MILES USING THE BACK ROADS AND THE PARK BRAKE TO STOP. THE DEALER CALLED AND SAID THE MASTER CYLINDER AND BRAKE ACTUATOR NEED TO BE REPLACED AND WILL COST OVER $3,000.00. THE WORK IS SUPPOSE TO BE DONE TODAY. I HATE TO HAVE WORK DONE IF THIS WILL NOT FIX THE PROBLEM. I AM A RETIRED NISSAN EMPLOYEE AND HAVE OWNED MANY NISSAN VEHICLES AND NEVER HAD A PROBLEM UNTIL NOW. THANKS

Mileage: 112,000

May 8, 2017

THE BRAKES ARE FADING AFTER I COME TO A STOP, MEANING WHEN I STOP AND MY FOOT IS ON THE BRAKE PEDAL, THE PEDAL WILL SLOWLY GO TO THE FLOOR. IT TAKES A GREATER DISTANCE FOR ME TO STOP.

Mileage: 65,000

May 8, 2017

THE BRAKES DID NOT WORK AND PEDAL WENT RIGHT TO THE FLOOR ON TWO OCCASIONS. THE FIRST INSTANCE WAS AFTER A QUICK STOP. I HAD TO STOP QUICKLY WHEN SOMEONE PULLED OUT IN FRONT OF ME AND THEN THE NEXT TIME I WENT TO PUT ON THE BRAKES TO SLOW DOWN A FEW HUNDRED YARDS LATER, THEY DIDN'T WORK AT ALL AND THE PEDAL WENT TO THE FLOOR. I HAD TO LET THE PEDAL COME UP AND THEN PUSH IT BACK DOWN SEVERAL TIMES FOR IT TO REGAIN PRESSURE. THE OTHER TIME WAS AFTER PULLING OUT FROM A STOP, THERE WAS SOME ICE UNDER ONE OR MORE WHEEL AND THERE WAS SOME SLIPPAGE AS I STARTED FORWARD. MY NEXT NEED TO STOP ABOUT A QUARTER MILE DOWN THE ROAD, I WAS UNABLE TO AND THE PEDAL AGAIN WENT RIGHT TO THE FLOOR. I HAD TO PUMP THE PEDAL MANY TIMES TO GET PRESSURE BACK AND FOR THE BRAKES TO WORK.

Mileage: 111,000

May 8, 2017

A CAR IN FRONT OF ME SLAMMED ON HIS BRAKES I HAD TO SLAM MINE ON TO AVOID A CRASH. MY ABS DEPLOYED AND I STOPPED WITHOUT HITTING HIM, HOWEVER MY BRAKE PEDAL NOW ENGAGES APPROXIMATELY 1 TO 2 INCHES ABOVE THE FLOOR BOARD. I STILL HAVE BRAKES BUT I DON'T THINK THE ABS WORKS. WHAT SHOULD I DO? I HAVE READ ON THE INTERNET NO ONE CAN FIGURE IT OUT. 04

Mileage: 96,000

May 8, 2017

MY BRAKES SOFTEN UP AND MY BRAKING DISTANCE INCREASES. MY VEHICLE NOW IS FAILING INSPECTION DUE TO THIS. THE ISSUE INCREASES WHEN I HIT A BUMP ON THE ROAD AND HIT THE BRAKES. THE PEDAL WILL LITERALLY REACH THE FLOOR. I HAVE CHANGED OUT ALL PADS AND ROTORS AND THERE ARE NO VISIBLE LEAKS OF ANY KIND ON OTHER BRAKE PARTS. THE ABS LIGHTS ARE NOT ON.

Mileage: 130,000

May 8, 2017

ON TWO OCCASIONS THE BRAKE PEDAL HAS GONE STRAIGHT TO THE FLOOR BOARD WHEN APPLIED. THE FIRST TIME I WAS DRIVING AT SLOW SPEEDS AND AFTER PUMPING THE BRAKE PEDAL IT ENGAGED AND BEGAN WORKING. ON THE SECOND OCCASION MY HUSBAND WAS DRIVING AT FREEWAY SPEEDS AND HAD TO BRAKE AND SWERVED TO MISS HITTING THE VEHICLE STOPPED IN FRONT OF US.

Mileage: 86,000

May 8, 2017

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WHEN ATTEMPTING TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO EXAMINED THE BRAKES AND REPLACED THE BRAKE PADS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT A COMPUTER FAILURE CAUSED THE BRAKES TO FAIL. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

May 7, 2017

BRAKING POWER REDUCED/LOST, EVEN WHEN FULLY APPLY BRAKES. (THIS HAS HAPPEND A FEW TIME, BUT THEY WOULD RESTORE AS FAST AS THEY WOULD OCCUR. ) THIS TIME, I WAS ABLE TO HAVE THE DEALER VALIDATE BRAKE LOSE. THEY REPLACE MASTER CYLINDER AND THEY REPORTED ISSUE STILL THERE. THEY ARE NEXT LOOKING AT ABS. VEHICLE STILL AT THE DEALER.

Mileage: 115,000

May 6, 2017

TWO OCCASIONS ON SLICK ROADS, RELATIVELY SLOW SPEED (LESS THEN 30 MPH) BRAKES QUIT WORKING, PEDAL GOES ALL THE WAY TO THE FLOOR. TAKES ABOUT FOUR OR FIVE MINUTES OF PUMPING BRAKES IN A PARKING LOT TO GET THEM WORKING AGAIN.

Mileage: 61,000

May 6, 2017

I HAVE REPLACED THE MASTER BRAKE CYLINDER IN THIS VEHICLE TWICE. BOTH TIMES, THE BRAKES WOULD INEXPLICABLY LOSE PRESSURE, WITH THE PEDAL TRAVELING ALL THE WAY TO THE FLOOR. THE TWO REPLACEMENTS WERE DONE BY THE DEALER WITHIN A YEAR OF EACH OTHER. THE FIRST WAS A WARRANTY REPAIR, THE SECOND HAPPENED OUT OF WARRANTY. I SAW AN ARTICLE INDICATING THIS PROBLEM WAS BEING INVESTIGATED AND DECIDED TO ADD MY COMPLAINT.

May 6, 2017

I'VE ENCOUNTERED THE PROBLEM OF THE BRAKE PEDAL LOSES PRESSURE, CAUSING INCREASED STOPPING DISTANCES. 3-4 INCIDENTS HAPPENED WHERE I NARROWLY AVOIDED THE ACCIDENT EITHER QUICKLY CHANGING THE LANE OR PRESSING THE BREAK PEDAL MULTIPLE TIMES TO GAIN THE PRESSURE ALL THOSE INCIDENT SCARED ME TO MY DEATH. THE PROBLEM HAPPENS AFTER BUMPING ON A POT HOLE/MAN HOLE AND THEN BRAKING ON A LOW-FRICTION SURFACE SUCH AS A MANHOLE COVER AND PEDAL WEN TO THE FLOOR. THIS HAPPENED WITH I WAS DRIVING ON THE CITY LOCAL ROADS AT SPEED BETWEEN 25-35 MILES PER HOUR. THIS HAS HAPPENED TO ME TWO TIMES IN THE RECENT MONTH FEB-MAR 2017. I'D REQUEST NHTSA TO INVESTIGATE THIS ISSUE .

Mileage: 78,000

Apr 7, 2017

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO MAKE A TURN, THE BRAKES LOST PRESSURE AND THE VEHICLE FAILED TO STOP WITHOUT WARNING. THE CONTACT SLOWLY DROVE HOME. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE FAILURE RECURRED A YEAR LATER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE INITIALLY. THE TECHNICIAN PERFORMED MORE DIAGNOSTIC TESTING AND REPLACED THE ABS MODULE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,720.

Mileage: 84,720

Mar 25, 2017

MY 2009 NISSAN MURANO HAS A BRAKE PROBLEM THAT IS A SAFETY ISSUE. THE BREAK PEDAL WILL GO TO THE FLOOR AND NOT STOP. IF YOU PUMP THE BRAKES, THE BRAKES WILL START WORKING.THIS HAS HAPPENED SEVERAL TIMES. THE FIRST TIME IT HAPPENED I TOOK IT TO THE DEALER AND THEY SAID THEY COULD NOT FIND ANY THING WRONG. I WAS ADVISED BY THEM TO CONTINUE TO DRIVE IT. THE NEXT TIME IT HAPPENED I WAS ABLE TO GET IT TO THE DEALER AND THIS TIME IT HAPPENED WITH ONE OF THE SERVICE PERSONAL. THIS WAS DOCUMENTED IN THE REPORT. IT WAS CHECKED OUT AND NOTHING COULD NOT BE FOUND. I AM CONCERNED THAT IT MIGHT NOT STOP IN A PANIC STOP AND RESULT IN AN ACCIDENT WITH INJURY OR DEATH. EVERY TIME IT HAPPENS THE CAR WAS MOVING ON A SMOOTH ROAD IN THE CITY AND WAS BRAKING AT A TRAFFIC LIGHT.

Mileage: 40,350

Mar 23, 2017

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD HIT A BUMP ON THE ROAD AND THE BRAKES BECAME INOPERABLE WITHOUT WARNING WHILE THE BRAKE PEDAL BEING DEPRESSED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD IN ORDER TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE FAILURE WAS PERSIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 05/31/17*LJ THE CONSUMER STATED THE LAST FAILURE RESULTED IN DAMAGE TO THE LEFT REAR FENDER AT 123,000 MILES. UPDATED 08/03/2017*JS

Mileage: 40,000

Mar 23, 2017

NEW BRAKES 2016 COMPLETE. IN FEBRUARY.2017 BRAKE PEDAL BECAME SPONGEY WHILE ATTEMPTING TO STOP. IF YOU PUSH HARD ENOUGH, IT WILL GO TO THE FLOOR. THIS HAPPENS QUITE OFTEN.REPLACED THE MASTER CYLINDER, DID NOT HELP. WHILE ATTEMPTING TO STOP AT A STOP SIGN,THE RIGHT FRONT TIRE HIT A PATCH OF ICE, AND THE BREAK PUDDLE WENT TO THE FLOOR.

Mileage: 64,000

Mar 6, 2017

MY BRAKES WENT OUT. THE BRAKE CALIPER OR ABS PUMP IS BAD. THEY ARE EXPENSIVE PARTS TO RPLACE ONE AND THEN REPLACE THE OTHER ESPICALLY WHEM THE BRAKE MASTER CYLINDER MAY GO BACK OUT IN 6 MONTHS. I SEE MANY COMPLAINTS THAT IT WENT BAD IN 3 TO 6 MONTHS

Mileage: 87,000

Mar 3, 2017

ABS? I HAVE LOST BRAKE PRESSURE TWICE, 6 MONTHS APART. FIRST TIME I WAS EXITING INTERSTATE 40, HIT A SMALL HOLE IN THE ROAD BEFORE THE STOP LIGHT AND MY BRAKE PEDDLE WENT TO THE FLOOR. THANKFULLY I WAS ABLE TO STOP. THE "SPONGY" BRAKE CONTINUED UNTIL I STOPPED ABOUT 5 MINUTES LATER. AFTER TURNING THE CAR OFF AND RESTARTING, THE BRAKES WERE FINE. THE NEXT INSTANCE WAS WHEN I WAS LEAVING WORK. AGAIN, I HIT A SMALL BUMP IN THE ROAD AND THE BRAKE PEDDLE WENT TO THE FLOOR. THE "SPONGY" BRAKE CONTINUED UNTIL I STOPPED, TURNED MY CAR OFF AND RESTARTED. THE BRAKES WERE FINE AFTER THAT. I'M CONCERNED FOR MY SAFETY. WHAT HAPPENS NEXT TIME WHEN I HAVE NO BRAKES AT ALL?

Mileage: 72,470

Feb 22, 2017

1. DROVE VEHICLE TO TOWN TO GET GROCERIES. AT THE FIRST STOP SIGN THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. HAD TO PUMP BRAKES AFTER CAR DID NOT STOP. STOPPED IN MIDDLE OF INTERSECTION. 2. DROVE CAR BACK HOME. CALLED THE AUBERT TOW SERVICE IN INDIANOLA, IA AND THEY PICKED UP CAR ON A FLAT BED TRAILER AND DELIVERED TO AVIITT AUTOMOTIVE IN INDIANOLA, IA. 3. I AM CLOSING A COPY OF THE DEFECTIVE ISSUE ON THE NISSAN. THE ABS BRAKE ACTUATOR AND ELECTRIC UNIT FAILED. 4. MILES ON THE VEHICLE IS 60,088. 5. THE DATE OF THE INCIDENT IS 2-16-2017 6. THE MECHANIC STATED THE ACTUATOR IN THE 2009 WAS REPLACED ON LATER MURANO. 7 THERE IS NO RECALL ON THE 2009 NISSAN MURANO

Mileage: 60,088

Feb 14, 2017

SPONGY BRAKE; HAD TO BRAKE PUSHING PEDAL ALMOST DOWN TO THE FLOOR. NO WARNING. MECHANIC THOUGHT IT WAS A CYLINDER ISSUE BUT NOT THE ISSUE. NISSIAN MECHANIC STATED IT'S A COMMON PROBLEM WITH THE 2009 NISSIAN MURANO & THE SOLUTION IS TO REPAIR THE ABS MOTOR MODULATOR VALVE. CAR HAS 91,000 MILES...UPDATED 03/29/17 *BF *CN

Mileage: 2

Feb 7, 2017

BRAKE PEDAL WENT TO FLOOR WITHOUT WARNING. VEHICLE FAIL TO STOP. NISSAN DEALER DIAGNOSED A FAILED ABS SYSTEM. NEW MODEL MURANOS HAVE A RECALL FOR THE SAME THING BUT NOT THE 2009.

Mileage: 30,000

Feb 2, 2017

VEHICLE HAS DEVELOPED A SOFT BRAKE PEDAL THAT REQUIRES THE PEDAL BE DEPRESSED COMPLETELY TO THE FLOOR TO INITIATE BRAKING. BRAKE PADS, BRAKE FLUID, AND BRAKE LINES HAVE BEEN CHECKED WITH NO APPARENT ISSUES. NUMEROUS OWNERS OF THIS VEHICLE MAKE/MODEL ARE REPORTING THIS SAME ISSUE WITH NO APPARENT RESOLUTION. I'M VERY CONCERNED ABOUT THE SAFETY ISSUE THIS PROBLEM PRESENTS WHILE OPERATING THIS VEHICLE. NISSAN NEEDS TO STEP IN AND IDENTIFY THE ROOT CAUSE AND CORRECTIVE ACTION TO PREVENT UNNECESSARY INJURIES OR LOSS OF LIFE.

Mileage: 3

Jan 24, 2017

WHILE APPLYING MY BRAKES TO STOP I HIT A BUMP AND I COULDN'T BRAKE. MY BRAKES LOST ALL PRESSURE, THE PEDDLE WENT ALL THE WAY TO THE FLOOR AND I WAS UNABLE TO STOP MY VEHICLE AT THE STOP SIGN. I RAN THE STOP SIGN AND SLOWLY I GOT MY VEHICLE TO STOP BY LOWERING MY GEAR. I HAD ALREADY REPLACED MY BREAK PADS AND ROTORS LAST YEAR AND MY FLUIDS HAD BEEN CHECKED JUST A MONTH AGO. I TOOK MY VEHICLE TO THE SHOP AND THEY CHECKED MY BRAKES AND THE FLUID WHICH WERE ALL FINE. THE SHOP WAS ABLE TO MAKE THIS CONDITION HAPPEN NUMEROUS TIMES OVER AND DIAGNOSED THE PROBLEM. THE ABS VALVE WAS STUCK OPEN WHEN HITTING A BUMP AND THUS NO BRAKE PRESSURE. I LOOKED ON THE RECALL WEBSITE AND NOTICED THIS SAME ISSUE HAPPENED TO THE 2014 AND 2015 MODELS AND THIS HAD BEEN RECALLED FOR THESE VEHICLES. ALSO, I WENT ONLINE AND FOUND A BLOG OF COMPLAINTS ABOUT THIS SAME ISSUE WITH THE 2009 VEHICLE FROM OTHER OWNERS. THIS SHOULD BE RECALLED JUST LIKE THE OTHER YEARS. VERY SCARY TO HAVE HAD THIS HAPPEN AND KNOW THAT IT MAY HAPPEN AGAIN.

Mileage: 135,000

Jan 9, 2017

2009 NISSAN MURANO LOSES BRAKE PRESSURE AFTER HITTING BUMPS WHILE BRAKING. BRAKE PEDAL GOES SOFT AND DRIVER IS REQUIRED TO PUSH BRAKE PEDAL 3/4 OF PEDAL TRAVEL BEFORE BRAKES ENACT. WE'VE OWNED THIS VEHICLE 05/2015 AND THIS IS THE 4TH RIME THIS HAS HAPPENED. VEHICLE IS IN THIS CONDITION PRESENTLY. ONCE STOPPED THE VEHICLE STAYS PUT. THE SYMPTOM CORRECTS ITSELF BETWEEN A FEW HOURS TO 1-2 DAYS. I'VE HAD A LOCAL DEALER LOOK AT VEHICLE BUT SYMPTOM WAS GONE ON ARRIVAL. AT THEIR SUGGESTION, THEY REPLACED THE BRAKES. IT'S VERY SPORADIC AS TO WHEN IT HAPPENS OR THE SEVERITY OF THE BUMPS TO CAUSE ISSUE. THE BRAKES FLUID IS CLEAN AND AT PROPER LEVEL, ROTORS ARE IN GOOD SHAPE, AND NO WARNING OR ABS LIGHTS ON DASHBOARD. THERE ALSO HAS BEEN NO CODES THROWN BY COMPUTER. I REMOVED AND RESEATED ABS FUSE BUT ISSUE STILL REMAINS. A QUICK ONLINE SEARCH REVEALS MULTIPLE OWNERS HAVING SAME ISSUE SINCE AT LEAST 2010. ALTHOUGH THE BRAKES DON'T FAIL ENTIRELY, IT CAN CAUSE ACCIDENTS WHEN PEDAL TRAVEL REQUIREMENTS CHANGE UPON BRAKING. IT MAY BE A PRE-CURSOR TO A COMPLETE FAILURE IF NOT ADDRESSED. *TR

Mileage: 129,000

Jan 8, 2017

AFTER EVERY TIME THE ABS HAS BEEN ENGAGED FROM SLIDING ON ICE/SNOW ETC, THE BRAKES ARE EXTREMELY SOFT AND SPONGY. LASTS ABOUT A WEEK OR SO BEFORE THE BRAKES RETURN TO NORMAL. PREVIOUSLY HAD DEALERSHIP LOOK AT THE PROBLEM BUT THEY WERE UNABLE TO FIND THE CAUSE. HAS BEEN GOING ON FOR AT LEAST THE LAST FEW YEARS

Jan 3, 2017

WE HAVE HAD TWO INCIDENTS NOW WHERE THE BRAKES HAVE FAILED ON OUR 2009 MURANO. AFTER HITTING A POT HOLE WHILE ENTERING AN INTERSECTION, I TRIED TO TURN RIGHT. I WENT TO HIT MY BRAKES IN THE TURN BUT FOUND THEY WERE NOT WORKING. I PUSHED THE PEDAL TO THE FLOOR WITH NO CHANGE. I THEN REPEATEDLY PUMPED THE BREAKS TO GET SOME KIND OF TRACTION AND WAS EVENTUALLY ABLE TO COME TO A STOP. BECAUSE OF MY LOCATION IN THE INTERSECTION, I THEN HAD TO CONTINUE TO CLEAR THE AREA. THE BRAKES CONTINUED TO BE "SOFT" UNTIL I WAS ABLE TO GET TO A SAFE PLACE. I TURNED THE VEHICLE OFF AND RESTARTED AFTER SEVERAL MINUTES. THE BRAKE SYSTEM APPEARED TO RESET AND I HAD NO FURTHER PROBLEMS. THE FIRST OCCURRENCE WITH BRAKES FAILING WAS SEVERAL WEEKS AGO, THE SAME THING HAPPENED WHILE MY DAUGHTER WAS DRIVING. SHE HIT A BUMP IN THE ROAD, AND THEN LOST ALL BRAKING. HER SPEED WAS MINIMAL AND SHE WAS ABLE TO STOP. THE VEHICLE WAS TURNED OFF AND RESTARTED AND THERE WERE NO OTHER PROBLEMS UNTIL TODAY. NEW BRAKES AND ROTORS WERE PUT ON APPROXIMATELY 9 MONTHS AGO. *TR

Mileage: 137,000

Dec 30, 2016

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 60 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE ACCELERATED INSTEAD. EACH TIME THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE WOULD ACCELERATE AT A HIGH SPEED. THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR. THE CONTACT PLACED THE VEHICLE IN PARK, BUT THE ENGINE KEPT REVVING. THE CONTACT WAS ABLE TO TURN THE VEHICLE OFF, BUT ONCE IT RESTARTED, THE RPMS KEPT INCREASING AND A POPPING SOUND WAS HEARD. THE VEHICLE WAS TURNED OFF AGAIN AND OPERATED NORMALLY WHEN IT WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

Mileage: 106,000

Dec 29, 2016

THE BRAKES IN OUR 2009 NISSAN MURANO INTERMITTENTLY FAIL ABOUT ONCE OR TWICE A MONTH. WHEN A FAILURE OCCURS THE BRAKE PEDAL GOES DOWN TO THE FLOOR AND THE VEHICLE SLOWS, BUT DOES NOT STOP. SEVERAL OCCURRENCES REQUIRED A SWERVE OFF THE ROAD TO AVOID A COLLISION. SEVERAL, BUT NOT ALL OF THESE OCCURRENCES WERE PRECEDED BY A JOLT TO THE VEHICLE (POTHOLE, RAILROAD TRACK, ETC.). NO WARNING LIGHTS OR ABS LIGHTS COME ON AND NO ERROR CODES ARE SET. THE CONDITION LASTS FOR A FEW MINUTES TO A FEW HOURS THEN RETURNS TO COMPLETELY NORMAL OPERATION. THE LOCAL NISSAN DEALERSHIP CANNOT FIND ANYTHING WRONG WITH THE VEHICLE AND WERE UNABLE OR UNWILLING TO HELP.

Mileage: 99,000

Dec 15, 2016

AFTER GOING OVER A BUMP IN THE ROAD WHILE BRAKING, THE BRAKE PEDAL BECAME VERY SOFT, REQUIRING THAT ONE PUSH THE BRAKE PEDAL ALMOST COMPLETELY TO THE FLOOR IN ORDER TO STOP THE CAR. THE BRAKES DID STOP THE CAR BUT REQUIRED GREAT FORCE, AND THE PEDAL WENT TO THE FLOOR. RETURNED TO NORMAL OVERNIGHT. THREE WEEKS LATER SAME THING HAPPENED AGAIN, THIS TIME AFTER HITTING A POTHOLE. WENT AWAY AFTER SEVERAL DAYS. THIRD TIME HAPPENED WITHOUT HITTING ANY BUMPS. DEALER SAYS IT IS ABS ACTUATOR AND WILL COST $2500 TO FIX. UNLESS IT IS FIXED, THOUGH, THE BRAKE PEDAL GOES TO THE FLOOR WITHOUT EVEN SLOWING THE CAR DOWN UNTIL THE LAST SECOND, AND YOU ARE NEVER SURE IT IS GOING TO STOP AT ALL!

Mileage: 43,000

Dec 14, 2016

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. AFTER DRIVING OVER A POTHOLE, THE BRAKES FAILED TO FUNCTION AND THE EMERGENCY BRAKE HAD TO BE APPLIED. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

Mileage: 73,000

Nov 29, 2016

BRAKES SUDDENLY ARE SPONGY AND SOFT. NEED TO BE DEPRESSED MUCH MORE THAN NORMAL. THIS IS A CONDITION THAT HAS APPEARED SUDDENLY. TOOK CAR TO MECHANIC AND HE REPLACED REAR BRAKES, TURNED ROTORS, AND REPLACED THE MASTER CYLINDER TWICE, BOTH RESULTING IN THE SAME SPONGY BRAKE CONDITION.

Mileage: 66,000

Nov 24, 2016

AT APPROXIMATELY 99,000 MILES I ENCOUNTERED A LIMITED NUMBER OF INSTANCES WHEN THE BRAKE PEDAL LOST PRESSURE, BECOMING VERY "SOFT", WHILE DRIVING. THE SITUATION BECAME DANGEROUS AS THE BRAKES WERE LESS RESPONSIVE. THE BRAKE PEDAL WOULD DISPLACE SEVERAL INCHES AND THE CAR WOULD BE DIFFICULT TO STOP. AFTER PARKING FOR A PERIOD, BRAKE OPERATION APPEARED TO RETURN TO NORMAL. I EVENTUALLY SUSPECTED THE ISSUE WAS TRIGGERED BY THE ABS. I TOOK TO THE DEALER, DESCRIBED THE ISSUE AND REQUESTED A BRAKE DIAGNOSTIC WHICH CONFIRMED THAT THE ABS ACTUATOR WAS DEFECTIVE. NOW FACING A REPAIR OF ~$2400 WHICH CAN'T BE AVOIDED AS HAVING THE ABS SYSTEM MALFUNCTION REPRESENTS A SIGNIFICANT HAZARD. MY DAUGHTER IS DRIVING THIS VEHICLE AT COLLEGE AND LIKELY WOULD NOT BE EXPERIENCED TO HANDLE WHAT I EXPERIENCED. WHILE AT JUST OVER 100,000 MILES, THIS VEHICLE HAS BEEN MAINTAINED VERY WELL AND THIS TYPE OF SYSTEM DEFECT SEEMS UNUSUAL AND DANGEROUS.

Mileage: 99,000

Nov 17, 2016

WHILE DRIVING ON THE ROAD, AFTER MY CAR HIT A RACCOON THE BREAK PEDAL WENT SOFT AND LOST PRESSURE TOTALLY AND THE CAR WAS NOT STOPPING. I WAS EVENTUALLY ABLE TO GET THE CAR STOPPED AFTER A FEW HUNDRED METERS BY USING THE PARKING BREAK. THE BREAK PEDAL WAS PRESSED COMPLETELY TO THE FLOOR AND NO PRESSURE AT ALL. I WAS LUCKY TO BE ABLE TO STOP THE CAR WITHOUT COLLISION WITH THE BREAK SUDDEN OUT OF CONTROL, BUT REALLY IN A PANIC WITH EXTREME CONCERNS OF MY DRIVING SAFETY. I TURNED OFF THE CAR FOR A WHILE AND TURN BACK ON, THE BREAK RETURNED TO NORMAL AND I COULD DRIVE MY CAR HOME SLOWLY. I BROUGHT MY CAR TO THE DEALER NEXT DAY AND THE ISSUE SEEMS WELL KNOWN BY THE DEALER BUT THEY HAVE NOTHING TO DO TO SOLVE IT. THIS BREAK ISSUE HAPPENED FEW TIMES BEFORE WHILE DRIVING OVER A BUMP. I FOUND THIS IS MOST LIKELY THE SAME ABS MOTOR MODULATOR ISSUE OTHERS HAVE CLAIMED, NISSAN SHOULD SET A RECALL TO FIX THIS ASAP TO AVOID TRAGEDIES ON THE ROAD.

Mileage: 42,253

Nov 13, 2016

EVERY TIME THE ABS SYSTEM IS ENGAGED DUE TO SLIPPING ON ROUGH ROAD OR LEAVES ETC, THE BRAKES BECOME SPONGY AND UNRESPONSIVE. IN ADDITION, THE PEDAL TRAVELS ALL THE WAY TO THE FLOOR. THIS HAPPENS AT ANY SPEED, ANY TIME THE ABS SYSTEM IS CALLED UPON. IT IS CLEAR THERE IS A BYPASS VALVE THAT IS NOT RETURNING TO ITS NORMAL POSITION. IT IS UNACCEPTABLE THAT, WITH OVER 30 COMPLAINTS TO THE NTSA, NO RESEARCH HAS BEEN DONE ON THIS ISSUE BY NISSAN. THE REPLACEMENT PART IS AROUND $1500, POSSIBLY THE MOST EXPENSIVE SINGLE BRAKE PART IN EXISTENCE.

Mileage: 60,000

Oct 24, 2016

WHILE BRAKING FOR A YELLOW LIGHT, I HIT A POTHOLE AND THE BRAKE PEDAL WENT TOTALLY SOFT, DROPPED TO THE FLOOR, AND THE CAR WAS NOT STOPPING. I COASTED THROUGH THE RED LIGHT AND WAS ABLE TO GET ENOUGH PRESSURE FROM THE PEDAL TO STOP THE CAR A FEW HUNDRED FEET LATER. THE BRAKE PEDAL WAS PRESSED COMPLETELY TO THE FLOOR. I TURNED THE CAR OFF TO CONSIDER MY OPTIONS (AND PANIC A LITTLE), THEN TURNED IT BACK ON. THE BRAKE RETURNED TO NORMAL HEIGHT AND PRESSURE. I DROVE THE 15 MILES HOME VERY CAUTIOUSLY. BRAKES HAVE BEEN FINE SINCE, BUT I HAVE BEEN DRIVING INCREDIBLY SLOWLY AND CAUTIOUSLY. CAR IS WITH THE DEALER NOW TO TROUBLESHOOT, THOUGH I AM GUESSING IT'S THE SAME ABS MOTOR MODULATOR ISSUE OTHERS HAVE HAD. IT SEEMS LIKE THIS FIX ISN'T QUITE KNOWN TO 100% BE THE FIX, AND SO I AM INCREDIBLY LEERY OF DRIVING THIS CAR ANY MORE, EVEN REPAIRED. MY FAMILY'S SAFETY IS TOO IMPORTANT TO NOT BE SURE. SHOPPING FOR ITS REPLACEMENT NOW. FAILURE FIRST OCCURRED AT 98K MILES. *TR

Mileage: 98,000

Oct 13, 2016

OUR 2009 NISSAN MURANO LOST BREAK PRESSURE A FEW MONTHS AGO. TOOK IT TO A MECHANIC WHO REPLACED THE MASTER CYLINDER TO THE TUNE OF ABOUT $700. LESS THAN TWO MONTHS LATER IT IS HAPPENING AGAIN (BREAK ALL THE WAY TO THE FLOOR). UNFORTUNATELY I DIDN'T REALIZE UNTIL NOW THAT THIS IS A VERY COMMON ISSUE. I CANNOT BELIEVE THERE HASN'T BEEN A RECALL FOR THIS POTENTIALLY LIFE THREATENING PROBLEM.

Mileage: 91,000

Oct 5, 2016

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED TO DECREASE IN SPEED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL FAILED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.

Mileage: 127,000

Oct 2, 2016

TWICE NOW DURING NORMAL DRIVING THE BRAKE PEDAL HAS GONE ALL THE WAY TO THE FLOOR WHILE TRYING TO APPLY THE BRAKES. THERE WAS A TOTAL LOSS OF BRAKING. AFTER PUMPING THE BRAKES THEY RETURNED TO NORMAL. TOOK THE CAR TO THE DEALER AND EXPLAINED THE CONDITION AND THEY DID A FULL BRAKE EXAM. ENDED UP HAVING THE REAR BRAKES REPLACED. SEEMED O.K. UNTIL IT HAPPENED AGAIN TODAY.

Mileage: 47,000

Sep 26, 2016

BRAKES LOST PEDAL PRESSURE SEVERAL TIMES.INTERMITENT PROBLEM.MECHANIC REPLACED ABS MOTOR MODULATOR.COST WAS $2300.THE PROBLEM SEEMS TO BE COMMON WITH THIS MODEL.VERY DANGEROUS.RECALL NEEDED.

Mileage: 84,000

Sep 26, 2016

FAILURE OF ABS HYDRAULIC CONTROL UNIT, CAUSING BRAKE FAILURE WHERE PEDAL HAD TO BE PUSHED TO FLOOR TO ENGAGE BRAKES.

Mileage: 80,000

Sep 17, 2016

OUR 2009 MURANO BRAKE PEDAL WORKED FINE UNTIL 6 MONTHS AGO. THE PEDAL THEN STARTED TO FEEL VERY SOFT WHEN PRESSED. I TOOK IT TO A MECHANIC AND THEY LOOKED OVER IT BUT COULDN'T FIND ANYTHING SERIOUSLY WRONG AND ADJUSTED THE TENSION. THE BRAKES SEEMED NORMAL AFTER BUT DIDN'T LAST LONG. I THEN TOOK IT TO A FORMER NISSAN MECHANIC THAT LOOKED INTO IT AND RECOMMENDED WE TAKE IT TO THE DEALER SINCE HE COULDN'T FIND ANYTHING WRONG WITH IT AND DIDN'T WANT TO CHANGE PARTS WITHOUT KNOWING FOR SURE. HE LOOKED INTO THE BULLETINS THAT HAVE BEEN REPORTED AND FELT THAT NISSAN HAS A SERIOUS PROBLEM WITH THIS MODEL ON THEIR BRAKES. WHEN I WENT TO THE NISSAN DEALER THEY ACTED AS IF THEY HAVE NEVER HEARD OF ANY BRAKE ISSUES WITH THE MURANOS. I INFORMED HER TO LOOK AT THE BULLETINS THAT HAVE BEEN SUBMITTED BUT IT DIDN'T SEEM TO MATTER. I HAD THEM CHECK THE MURANO OVER AND THEY CAME BACK AND SAID BRAKE FLUID IS DIRTY THAT SHOULD FIX IT. OF COURSE IT DIDN'T FIX THE SERIOUS ISSUE THAT NISSAN HAS WITH BRAKES.

Mileage: 162,000

Sep 15, 2016

WHILE BRAKING FAIRLY HARD FROM 45 MPH ON A STRAIGHT HIGHWAY, THE VEHICLE WENT OVER A SMALL HUMP IN THE ASPHALT. THIS APPARENTLY ACTIVATED THE ABS SYSTEM, WHICH FAILED AND REMAINED IN THAT MODE. SUBSEQUENTLY, WHEN THE BRAKES WERE APPLIED, THE BRAKE PEDAL WOULD GO ALMOST ALL THE WAY TO THE FLOOR, CONSIDERABLY INCREASING STOPPING DISTANCE. THE NISSAN DEALER REPLACED THE ABS ACTUATOR FOR $2700. I FEEL THAT THIS IS A PREMATURE FAILURE FOR A VEHICLE WITH ONLY 79,000 MILES.

Mileage: 79,000

Aug 10, 2016

WE STARTED EXPERIENCING PROBLEMS WITH A VERY LOW BRAKE PEDAL ABOUT 3 WEEKS AGO. IT WAS SPORADIC AND WOULD GET BETTER AFTER PUMPING THE BRAKES REPEATEDLY BUT RETURN AFTER A FEW DAYS. WENT TO ONE REPAIR SHOP AND THEY SUGGESTED NEW BRAKES PADS AND FRONT ROTORS. WE HAD THIS DONE AND THE BRAKES SEEMED FINE FOR A FEW DAYS BUT THEN RETURNED TO THE LOW PEDAL. WENT TO ANOTHER REPAIR SHOP AND THEY INDICATED THAT A NEW MASTER CYLINDER WAS NEEDED. HAD THIS DONE YESTERDAY AND AGAIN THE BRAKES SEEMED OK BUT WENT BACK TO A LOW PEDAL WHILE DRIVING HOME. FROM WHAT I'VE READ IN THE OTHER COMPLAINTS LISTED, THIS IS THE SAME ISSUE EXPERIENCED BY OTHERS AND GIVEN THE POTENTIAL FOR A MAJOR ACCIDENT AND INJURIES, I CAN NOT UNDERSTAND WHY NHTSA HAS NOT REQUIRED A RECALL. WE HAVE NOW SPENT OVER $1,200 FOR REPAIRS THAT LIKELY WERE NOT NEEDED. I DO NOT INTEND TO PAY FOR A NEW ABS CONTROLLER. NISSAN NEEDS TO TAKE OWNERSHIP OF THIS PROBLEM AND PROVIDE A FIX AT NO COST.

Mileage: 101,205

Aug 5, 2016

ON JULY 22, 2016 I LEFT WORK AND TOOK THE INTERSTATE HOME. I WAS IN THE FAST LANE TRAVELING ABOUT 60 MPH AND HAD NOT BEEN ON THE INTERSTATE LONG. I NOTICED THAT TRAFFIC WAS COMING TO A SLOW STOP. I APPLIED MY BRAKES. AT FIRST IT FELT NORMAL AS IF MY BRAKES WERE OKAY, BUT THEN THEY WENT ALL THE WAY TO THE FLOOR. I WAS BLESSED THAT THE TRAFFIC IN THE RIGHT HAND LANE WAS BACK FAR ENOUGH FOR ME TO GET OVER. I KEPT TRYING TO APPLY MY BRAKES AND THEY WERE ON THE FLOOR. THE CAR DID SLOW DOWN EVENTUALLY. I WAS ABLE TO MAKE IT HOME BY DRIVING EXTREMELY SLOW AND EASING TO A STOP STARTING 30 YARDS FROM THE VEHICLE IN FRONT OF ME. I HAD MY MURANO TOWED TO A REPAIR SHOP ON SATURDAY MORNING AND THEY KEPT IT THE ENTIRE NEXT WEEK. I WAS TOLD THAT WHEN THEY FIRST GOT IN THE VEHICLE, THE BRAKES WENT TO THE FLOOR AGAIN WHEN THEY TRIED TO STOP. HOWEVER, AFTER THAT FIRST ATTEMPT THE BRAKES STARTED TO WORK PERFECTLY. THEY DROVE IT THE ENTIRE WEEK TO SEE IF THE MALFUNCTION WOULD REPEAT ITSELF BUT IT NEVER DID. I PICKED MY CAR UP ON FRIDAY, JULY 29, 2016 WITH NO ASSURANCE THAT THE BRAKES WOULD NOT GO OUT AGAIN. SINCE THE PROBLEM COULD NOT BE ISOLATED, NO REPAIRS WERE MADE. I CONTINUE TO DRIVE MY CAR OUT OF NECESSITY FOR WORK BUT I AM STRESSED NOT KNOWING IF OR WHEN MY BRAKES WILL FAIL AGAIN. I DO HAVE DOCUMENTATION FROM THE REPAIR SHOP BUT IT IS NOT ONLINE SO I CANNOT LOAD IT.

Mileage: 136,850

Jul 18, 2016

MY VEHICLE BRAKES GOES ALL THE WAY TO THE FLOOR AND I HAVE TO PUMP THEM TO GET THE VEHICLE TO STOP. I NOTICE ONLINE THAT A LOT OF CUSTOMERS ARE HAVING THE SAME PROBLEM WITH THIS YEAR AND VEHICLE MODEL. I HAVE READ HOW THEY HAD TO SPEND A LOT OF MONEY ON PARTS AND LABOR BECAUSE THE MECHANICS COULDN'T FIGURE OUT THE PROBLEM, SO THEY STARTED DURING POWER OF ELIMINATION. I DON'T HAVE THAT KIND OF MONEY TO SPEND. I TOOK IT TO A CERTIFIED NISSAN DEALERSHIP AND THEY TOLD ME I WOULD HAVE TO REPLACE THE ABS FIRST. JUST TO SEE IF THAT WAS THE PROBLEM, IF IT WASN'T THEN THEY WOULD TRY SOMETHING ELSE. MY QUESTIONS IS WITH ALL THESE COMPLAINTS ABOUT THE SAME PROBLEM, WHY HAVEN'T THIS VEHICLE BEEN RECALLED. THE VEHICLE IS SAFETY HAZARD TO DRIVE AND IT'S NOT FAIR TO THE CUSTOMERS THAT WE HAVE TO SPEND ALL THIS MONEY TO TRY AND TROUBLE SHOOT THE PROBLEM. I SEE THERE IS A RECALL FOR THE 2016 MODEL AND IT SOUNDS LIKE IT'S THE SAME PROBLEM THAT THE 2009 MODEL IS HAVING. I DROVE THE VEHICLE IN APRIL 2016,, JUST TO GO AROUND THE CORNER TO THE GROCERY STORE AND I COULDN'T STOP THE VEHICLE. I HAD TO PUT THE CAR ON THE CURB BECAUSE I WAS ON A BUSY ROAD, SO I WOULDN'T RUN IN BACK OF THIS OLD LADY. I CALLED NISSAN TO ABOUT THE PROBLEM AND THAT'S WHEN I WAS REFERRED TO THE NISSAN DEALERSHIP. NISSAN SAID THEIR CERTIFIED MECHANIC WOULD HAVE TO DETERMINE THE PROBLEM TO SEE IF THEY WOULD COVER THE COST OR NOT, BUT LIKE A MENTION EARLIER, THE MECHANICS DON'T KNOW AND IT'S COSTING THE CUSTOMER A ARM AND LEG JUST TO TROUBLE SHOOT THE PROBLEM. I HAVE TAKEN THIS VEHICLE TO 5 DIFFERENT PLACES AND NO ONE COULD TELL ME THE PROBLEM. I AM REQUESTING THAT SOME TAKE A GOOD LOOK AT THE 2009 NISSAN MURANO BRAKE SYSTEM. THANK YOU FOR YOUR TIME. *TR

Mileage: 86,500

Jul 11, 2016

BRAKE PEDAL GOES ALL THE WAY DOWN AND VEHICLE DOES NOT STOP. HAS HAPPENED SPORADICALLY SEVERAL TIME. HAVE TO PUMP BRAKES TO GET THEM FUNCTIONING AGAIN. NISSAN DEALER CANNOT FIND UNDERLYING CAUSE; SUGGESTION IS TO REPLACE ABS CONTROL UNIT AND SEE IF THAT FIXES THINGS; NO GUARANTEE THAT WILL FIX PROBLEM. VEHICLE IS ONLY 7 YEARS OLD, 68500 MILES.

Mileage: 68,500

Jun 10, 2016

WHEN I HIT A POT HOLE OR BUMP IN THE ROAD MY BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR AND I MAY OR MAY NOT HAVE SOME BRAKING. TAKES A LITTLE TIME FOR PEDAL TOO BECOME FIRM AGAIN. THIS HAS HAPPENED 4 TIMES OVER THE PAST YEAR. NO WARNING LIGHT COMES ON AND IT APPEARS THAT THERE IS A PROBLEM IN THE ABS SYSTEM. FROM ALL COMPLAINTS ON LINE NISSAN DOES NOT KNOW WHAT IS CAUSING BRAKE FAILURE. I AM REMOVING THE ABS FUSE SO I WILL HAVE DEPENDABLE BRAKES UNTIL NISSAN CAN DETERMINE WHAT NEEDS TO BE DONE BESIDES REPLACING WHOLE ABS SYSTEM. HAVE 88,000 MILES ON CAR. THIS IS A VERY DANGEROUS SITUATION SINCE BRAKES APPEAR MOST OF TIME TO BE FINE, CANNOT UNDERSTAND WHY THERE IS NO WARNING LIGHT OR CODE WHEN THIS OCCURS.

Mileage: 88,000

May 13, 2016

CAR BRAKE IS SPONGY AND WOULD HAVE TO PRESSED TO THE FLOOR BEFORE CAR STOPS. AT THE INITIAL APPLICATION OF THE BRAKES, THE CAR EJECTS FORWARD AND THEN STOPS. THERE IS VERY LITTLE PRESSURE IN THE BRAKE SYSTEM.HAVE TAKEN THE CAR TO NISSAN DEALERSHIP FOR REPAIR, FROM THE DEALERSHIP, IT APPEARS TO BE THE ABS SYSTEM. DOING ONLINE RESEARCH , THERE APPEARS TO BE A COMMON TREND OF BRAKE DEFECTS ON THIS MODEL

Mileage: 91,000

Mar 18, 2016

BRAKING SYSTEM ON MY 2009 NISSAN MURANO HAD 5 FAILURES. ITS AN INTERMITTENT ISSUE. THE FIRST ISSUE HAPPENED WHILE I WAS DRIVING ON A HIGHWAY THAT DEAD END TO ANOTHER HIGHWAY. I PRESSED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. I ENDED UP IN THE MIDDLE OF THE OTHER HIGHWAY. LUCKILY THERE WAS NO TRAFFIC AT THE TIME. THE BRAKES USUALLY GO BACK TO NORMAL AFTER STOPPING VEHICLE AND TURNING IT BACK ON AGAIN. ON 3/17/16, THE ISSUE HAPPENED AGAIN AND THIS TIME THE BRAKES DID NOT GO BACK TO NORMAL. I WAS ABLE TO BRING IT TO THE NISSAN DEALER AND THEY TEST DROVE IT AND THEY NOW UNDERSTAND WHAT WAS HAPPENING TO THE BRAKES. ON THE FIRST 4 ISSUES, WE BROUGHT IT TO THE LOCAL NISSAN DEALER, BUT THEY COULD NOT REPRODUCE THE ISSUE. THE BRAKING FAILURES HAPPENED ON CITY STREETS AND HIGHWAYS. I THINK THIS SHOULD BE A RECALL BY NISSAN. I'VE READ MANY BLOGS ON THIS ISSUE AND A LOT OF PEOPLE ARE HAVE THIS PROBLEM. FOR IT TO BECOME A RECALL, DO PEOPLE HAVE TO LOSE THEIR LIVES?

Mileage: 40,000

Mar 9, 2016

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES AND FELT LIKE A SPONGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE BRAKE MASTER CYLINDER WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED A SECOND TIME AND THE CONTACT WAS INFORMED THAT THE ABS ACCUMULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

Mileage: 61,000

Feb 20, 2016

BRAKES GO DOWN TO THE FLOOR AND AFTER A WHILE THEY GO BACK TO NORMAL THIS HAPPENS WHEN DRIVING BUT NOT ALL TO TIME HAD THE MASTER CYLINDER CHANGED AND THE PROBLEM STILL EXIST I WAS TOLD FROM MY LOCAL NISSAN DEALER THAT THEY HAVE NO INFORMATION ON THIS PROBLEM

Mileage: 88,000

Feb 19, 2016

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, IT EXTENDED TO THE FLOORBOARD AND THE STOPPING DISTANCE INCREASED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER, BUT NO FAILURE WAS FOUND. THE DEALER DECIDED TO REPLACE THE MASTER CYLINDER A SECOND TIME, BUT THE FAILURE RECURRED. THE DEALER THEN REPLACED THE ROTORS, BLED THE BRAKE LINE TROUBLE SHOOT, AND FOUND THAT THE ABS ACCUMULATOR MALFUNCTIONED. THE VEHICLE WAS REPAIRED. THE CONTACT INFORMED THE MANUFACTURER WHO OPENED AN INVESTIGATION AND CASE ON THE CONTACT'S BEHALF. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

Feb 4, 2016

WHEN I WAS COMING OFF OF AN EXPRESSWAY AND CAME TO A STOP, I HAD TO PRESS MY BRAKE PEDAL ALL THE WAY TO THE FLOOR. IT HAPPENED TO ME TWICE. UPON RESTARTING MY CAR, THE PROBLEM WENT AWAY. THE DEALERSHIP SAID THERE WAS A FAULT IN THE ABS SYSTEM. THIS WAS IMPEDING NORMAL DRIVING OPERATIONS...THE DEALERSHIP WANTED TO CHARGE ME $2600 TO REPAIR IT, ALTHOUGH THIS IS A FAULTY CONDITION IN THE VEHICLES MANUFACTURING (SOMETHING I SHOULD NOT HAVE TO PAY FOR). I'VE HAD TO DISABLE THE ABS CONTROLLER IN THE MEANTIME.

Mileage: 72,000

Dec 23, 2015

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES FAILED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. UPDATED 03/15/16*LJ

Mileage: 105,000

Dec 21, 2015

WHEN DRIVING THE 2009 NISSAN MURANO THE BRAKE PEDAL BEGAN TO LOSE ANY FIRMNESS AND IT WOULD GO ALL THE WAY TO THE FLOOR; THE BRAKES BARELY WORKED ENOUGH FOR ME TO GET HOME. MY HUSBAND TROUBLESHOT THE VEHICLE AND THERE WERE NO LEAKS, AIR IN THE SYSTEM, OR WORN BRAKE PADS. HE RESEARCHED AND FOUND THAT IF THE ABS FUSE IS REMOVED THE BRAKE PEDAL GOES BACK TO NORMAL WHILE DRIVING, BUT THERE WILL BE NO ANTI-LOCK BRAKES ONCE THE FUSE IS REMOVED. WHEN THE FUSE WAS REPLACED THE PEDAL KEPT THE FIRMNESS; THIS IS NOT A MECHANICAL ISSUE, BUT MORE LIKE AN ELECTRONIC PROBLEM WITH THE ABS.

Mileage: 100,000

Dec 1, 2015 Crash

BRAKES FAILED....DRIVING AT ABOUT 45 MPH ON HWY 90 IN PASS CHRISTIAN MS. COMING UP TO A RED LIGHT AND APPLIED BRAKES AND THE CAR SLOWED DOWN TO AROUND 30 MPH AND THEN BRAKE PEDAL WENT TO THE FLOOR. TRIED PUMPING THE BRAKE PEDAL BUT NO RESPOSE FROM THE BRAKES. WE RAN INTO A CAR STOPPED AT THE RED LIGHT.

Mileage: 85,000

Nov 29, 2015

ON 2 OCCASIONS THE BREAK PEDAL WENT TO THE FLOOR WHILE APPLYING THE BREAKS WHILE DRIVING THE VEHICLE IN TRAFFIC WHILE ON THE CITY STREET. I WAS ABLE TO PUMP THE BREAKS AND STOP THE VEHICLE BUT THE BREAKING ABILITY WAS GREATLY REDUCED.

Mileage: 63,491

Oct 25, 2015

I WAS BRAKING AT A STOP LIGHT WHEN I HIT A POT HOLE AND THE BRAKE PEDAL WENT ALMOST TO THE FLOOR, I WAS ABLE TO PUMP THEM UP ENOUGH TO GET HOME. I DON'T HAVE ANY LEAKS AT CYLINDERS AND MY PADS ARE NEW AND MY FLUID LEVEL IS OK I AM AN AIRCRAFT MECHANIC AND UNDERSTAND HOW ABS SYSTEMS WORK THE NEXT DAY THE BRAKES WERE STILL LOOSING PRESSURE SO I TOOK A RUBBER MALLET AND TAPPED ON THE ABS VALVE WHILE MY FRIEND APPLIED PRESSURE TO THE BRAKE PEDAL, THE PROBLEM IMMEDIATELY WENT AWAY. IT LOOKS LIKE THE ABS ANTI SKID VALVE IS INTERNALLY BYPASSING FLUID I CALLED MY NISSAN SERVICE CENTER AND THEY SAID THERE ARE NO RECALLS ON THE ABS ANTI SKID MODULE

Mileage: 116,000

Oct 19, 2015

THE PRESSURE WHEN APPLYING BRAKES GOES OUT AND REQUIRES YOU TO PRESS BRAKE PEDAL ALL THE WAY TO THE FLOOR, NOT REQUIRING DRIVER ENOUGH TIME TO BRAKE PROPERLY AND CAN CREATE A TRAGEDY IN RUSH HOUR TRAFFIC. HAPPENS WHILE DRIVING.

Jul 22, 2015 Crash

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 25 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FACE INJURIES, THE FRONT PASSENGER WHO WAS PREGNANT SUSTAINED STOMACH INJURES, THE FETUS SUSTAINED A FRACTURE ON THE LEG, AND THE REAR PASSENGER SUSTAINED HEAD INJURES. ALL PASSENGERS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED, BUT WAS TAKEN TO AN AUTO BODY REPAIR CENTER FOR BODY REPAIRS. IN ADDITION, FIVE MONTHS LATER WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT SWITCHED INTO THE RIGHT LANE AND ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER SIDE DOOR OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BACK INJURIES, THE FRONT PASSENGER SUSTAINED BACK AND CERVICAL INJURIES AND THE REAR PASSENGER SUSTAINED HEAD INJURIES. A POLICE REPORT WAS FILED. ALL PASSENGERS REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 109,000. ..UPDATED 05/09/17 *BF UPDATED 12/05/2017*CN

Mileage: 109,000

Jul 8, 2015

MY WIFE EXPERIENCED A COMPLETE LOSS OF BRAKE PRESSURE AND THE VEHICLE WOULD NOT STOP IN TIME AT A TRAFFIC LIGHT. SHE HAD TO SWERVE INTO THE LANE TO THE LEFT TO AVOID A STOPPED CAR. SHE CALLED ME TO MEET HER AND SWITCH CARS. AFTER LOADING HER AND THE KIDS INTO MY CAR I IMMEDIATELY TOOK VEHICLE TO OUR LOCAL NISAN DEALER (BRAKE PRESSURE RETURNED AFTER PUMPING THE BRAKES SEVERAL TIMES). THEY DIAGNOSED THE ABS PUMP AS DEFECTIVE. THERE ARE MULTIPLE COMPLAINTS ONLINE OF THIS SAME PROBLEM. IT IS A MAJOR SAFETY AND RELIABILITY ISSUE. NISSAN SHOULD TAKE RESPONSIBILITY AND ISSUE A RECALL. THIS IS NOT A NORMAL WEAR AND TEAR FOR A WELL MAINTAINED VEHICLE WITH 67000 MILES.

Mileage: 67,500

Oct 16, 2014

WAS DRIVING AND WENT TO STOP AT A LIGHT WHEN THE BRAKES WENT TO THE FLOOR. THEY WERE SOFT AND SPONGY. WAS UNABLE TO STOP AND WENT THROUGH THE LIGHT. I PARKED THE CAR AND TURNED IT OFF FOR ABOUT AN HOUR AND THE BRAKES SEEM TO WORK FINE. THE CAR WAS CHECKED OUT AND NO LEAKS WERE FOUND AND FLUID IS AT MAX. BRAKES ARE NEW. AFTER READING ONLINE I FOUND NUMEROUS COMPLAINTS ON THIS SAME ISSUE. I WAS JUST GLAD THERE WAS NOT TO MUCH TRAFFIC AND THAT MY BABY AND I DIDN'T GET IN AN ACCIDENT. HAS ANYTHING BEEN REPORTED ON THIS? *TR

Mileage: 36,012

Oct 7, 2014

WHILE DRIVING ON A BUMPY GRAVEL ROAD I TRIED TO APPLY THE BRAKES AND THERE WAS ALMOST NO BRAKE PRESSURE AVAILABLE. PEDAL COULD BE PUSHED TO THE FLOOR. STOPPING DISTANCE WAS GREATLY INCREASED AND HAD THERE BEEN TRAFFIC AT THE INTERSECTION IT COULD HAVE RESULTED IN A SERIOUS ACCIDENT. I PUMPED THE BRAKES AND GOT THE VEHICLE TO A LEVEL SPOT ON THE ROAD AND CHECK BRAKE FLUID LEVEL. IT WAS FINE. I DID NOT NOTICE ANY LEAKS. BRAKE PADS AND ROTORS ARE WITHIN ACCEPTABLE LIMITS (PASSED STATE INSPECTION ONE MONTH AGO). MANAGED TO BUILD UP PRESSURE BY PUMPING BRAKES AND GOT VEHICLE HOME. NISSAN DEALER CANNOT FIND ISSUE. I SUSPECT ABS SYSTEM TRIGGERED BY BUMPY GRAVEL ROAD. VERY DANGEROUS! NO WARNING LIGHTS ON DASH AT TIME. THIS NEEDS TO BE INVESTIGATED. *TR

Mileage: 91,000

Aug 15, 2014

BRAKES SUDDENLY BECAME SOFT DURING A NORMAL DRIVE. BRAKING EFFECTIVENESS SEVERELY REDUCED STOPPING DISTANCE BECAME NOTICEABLY EXTENDED EVEN AT SPEEDS LESS THAN 5MPH. I HAD TO DEPRESS PEDAL ALL THE WAY FOR CAR TO BEGIN TO SLOW. THERE WERE NO WARNING LIGHTS . CAR WAS TAKEN TO NISSAN SERVICE CENTER 75K SERVICE + BRAKES FLUID FLUSH PERFORMED . PROBLEM RETURNED 1 WEEK LATER. RESEARCHED ONLINE AND FOUND SIMILAR CASES. SOME MENTIONED ABS. I PERFORMED THE FOLLOWING ACTIONS TO VERIFY. WITH CAR POWERED OFF BRAKES WERE OK PEDAL DID NOT TOUCH THE FLOOR WHEN FULLY DEPRESSED. IMMEDIATELY AFTER POWERING CAR BRAKES BECAME EXTREMELY SOFT AGAIN PEDAL WAS ABLE TO TOUCH THE FLOOR. TURNED OFF CAR DISCONNECTED BATTERY AND REMOVED ABS FUSE FOR 10 MIN. BRAKES STILL OK. CONNECTED BATTERY BRAKES STILL OK. POWERED ON CAR BRAKES STILL OK . ABS AND TIRE WARNING LIGHTS WERE ON. 1 MILE TEST DRIVE AND BRAKES WERE STILL OK. POWERED OFF CAR REINSERTED ABS FUSE . BRAKES WERE OK AFTER POWERING ON CAR. ALL ABS AND TIRE WARNING LIGHTS WENT AWAY . ( ORIGINAL OWNER/ 0 ACCIDENTS/ ALL SCHEDULED MAINTENANCE PERFORMED BY NISSAN ) *TR

Nov 25, 2013 Crash

VEHICLE IS CURRENTLY PARKED AT DEALER WITH CONFIRMED BRAKE/WHEEL LOCKING PROBLEM OCCURRING IN ONE WHEEL AT TIME AND RANDOM AMONG 3 OF THE 4 WHEELS EACH TIME APPLIED IN MODE SIMILAR TO ABRUPT STOP AND IN SLICK CONDITIONS.THIS BRAKING PROBLEM DID RESULT IN AN ACCIDENT 11/18/2013. THE COMPUTERS INDICATE EVERYTHING WORKING PROPERLY YET TECH'S ARE ABLE TO CONFIRM THAT IS NOT THE CASE. AFTER NUMEROUS TESTS, DEALER TECH'S WERE ADVISED BY NISSAN TO CEASE FURTHER TESTING AND OPEN CASE WITH CONSUMER AFFAIRS. INITIAL BRAKE ISSUE REPORTED 8/7/2012. BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. DID NOT HAPPEN EVERY TIME BUT FREQUENT. CAUSED INCONSISTENT STOPPING CONTROL AND ALMOST CAUSED ACCIDENT DRIVING AND EVEN PULLING A PARKING SPOT. DEALER REPLACED MASTER CYLINDER. VEHICLE WAS AGAIN RETURNED TO DEALER 12/26/2012 FOR SOFT/SPONGY BRAKE PROBLEM BRAKES WOULD GO ALL THE WAY TO THE FLOOR WITH UNSAFE AND REDUCED BRAKING ABILITY. DEALER HAD VEHICLE UNTIL 1/4/2013. APPEARS THEY REPLACED MASTER CYLINDER AGAIN, TO NO AVAIL. THEY CONTACTED NISSAN TECH-LINE FOR ASSIST. REPLACED ABS CONTROL MOD ASSY AND BRAKES APPEARED NORMAL AGAIN. 6 DAYS LATER ON 1/10/2013. STREET WAS SNOW COVERED. I LIGHTLY APPLIED BRAKES & VEHICLE BEGAN TO LOSE CONTROL, WITH REAR OF THE VEHICLE TRYING TO COME AROUND. THE VEHICLE FELT LIKE A WHEEL OR BRAKE LOCKED UP CAUSING ME TO BEGIN SLIDING, THEN LIKE TRACTION CONTROL WAS MALFUNCTIONING CAUSING FURTHER LOSS OF CONTROL. THEY CHECKED IT & CONCLUDED EVERYTHING WAS WORKING PROPERLY.THE NEXT SNOW I HAD THE SAME PROBLEM. ANYTIME I APPLIED BRAKES IN THE SNOW, I WOULD BEGIN TO LOSE CONTROL AS IF ONLY ONE BRAKE WAS WORKING. ON 11/18/2013 DRIVER HAD TO HIT BRAKES ABRUPTLY AND CAR WENT INTO A SKID WITH ONE TIRE LOCKING UP CAUSING HER TO NOT BE ABLE TO STOP SAFELY CAUSING A COLLISION.LEAVING SINGLE TIRE SKID MARK,APPROX 60 FEET BEFORE STOP. ABS DID NOT ACTIVATE. *TR

Mileage: 70,204

Jan 13, 2013

WHEN I MOVED FROM A CLEAN SURFACE PARKING LOT INTO ONE THAT HAD SNOW I FELT THE WHEELS PULSATE (I JUST ACCELERATED TO TURN INTO THE LOT. I MOVED IN THE LOT TO A PARKING SPACE AND STOPPED WITHOUT A PROBLEM.) RETURNING TO THE CAR.(WHICH NEEDS A BRAKE PEDAL APPLICATION TO START) I PROCEEDED OUT OF THE LOT AND UPON MY !ST BRAKE APPLICATION THE BRAKE PEDAL TRAVELED ALMOST TO THE FLOOR. MY HUSBAND CHECKED THE BRAKE FLUID LEVEL WHICH WAS AT THE FULL MARK.THERE WAS A FULL PEDAL IF IT WAS PUMPED A COUPLE OF TIMES. HAD A FLATBED TAKE TO THE MECHANIC. HE CHECKED FOR LEAKS,FOUND NONE.CHECKED WHEEL BEARING PLAY AND FOUND OK. HE THAN BLEED THE BRAKE SYSTEM AND THE BRAKE PEDAL OPERATES AT THE POSITION BEFORE THE HAPPENING. *TR

Mileage: 32,000