2011 NISSAN MURANO Service Brakes Problems

38 complaints about Service Brakes

38
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Service Brakes Complaints (38)

Sep 27, 2023

2011 Nissan Murano, While pulling into a parking area the left rear (drivers side) wheel collapsed. Fortunately this happened at a very low speed, (under 10 MPH). Upon inspection it was discovered that the lower control strut had rotted out and separated from the frame causing the wheel to collapse. If this had occurred on a main road at speed it could have caused a very serious accident due to loss of control. In this case it did not happen, as stated it was at low speed and in a parking lot. The deterioration of this strut was never called out by dealer inspite of numerous Multi-point safety inspections during normal periodic vehicle servicing. There was no warning of impending failure, it just occurred! Neither Nissan or the dealer claim any responsibility for the failure of this part(s) Both sides were replaced as both sides had rotted out.

Aug 11, 2022

The contact's husband owns a 2011 Nissan Murano. The contact stated that while driving up an incline at approximately 35 degrees and making a sharp left turn, the vehicle failed to accelerate. The contact then stated that he attempted to apply more pressure but the vehicle failed to accelerate and moved at a slow pace. The contact then stated that after he was in the driveway, he placed the shifter in park and then back in drive position but the vehicle hesitated then failed to accelerate. No warning light illuminated. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed. The dealer nor the manufacturer was not notified of the failure. The approximate failure mileage was 131,000.

Mileage: 131,000

Jun 24, 2021

The brake pedal has suddenly become very unpredictable. Sometimes when depressing it they start engaging where they normally would & sometimes you have to depress it all the way to the floor to get it to stop. My daughter informed me of the problem so I drove it to pick up pizza. When parking at the pizza place it happened to me..... I jumped a sidewalk curb almost hit people walking on the other side because the brakes didn't engauge in time. My problem has not been confirmed by a dealer service center but the exact same problem is listed with the 2009 Murano & has been recalled because of a reaction with a metal plating turning the brake fluid to a gelatin solution after 10 years. This 2009 Murano recall was in 2019. My Murano is 10 years old now. & has under 80,000 miles & had new brake pads put on 15,000 miles ago even though they didn't show much wear. I live in a rural area & the closest Nissan dealer over 50 miles away so I can't just drop by a Nissan dealership. No warning lights have come on with this vehicle as of yet. This Murano is my 16 year old daughters & she is not very tall so she is not able to depress the brakes far enough to stop when this happens. I have had to park the Murano until we get this problem resolved. Please respond with how I can resolve this braking problem. Thanks

Jun 16, 2021

For the second time my anti-lock brakes have gone out and the paddle for the break goes all the way to the floor. It barely stops and I'm afraid it's going to happen where it doesn't allow me time to stop. This should be a recall. From other complaints found on the internet many people are having the same problem.

May 25, 2021

Car started running rough, sluggish on going from still at stop to not wanting to go when acceleration should happen. Then ABS light came on, followed by all the trouble lights on other side of panel. Car would only go about 5 mph. I turned car around and headed home, but it wasn't a smooth ride. I got up to about 45, but it still seemed sluggish and braking was stiff. This happened 2 years ago. Dealer said no recall for 2011, but previous and following years did have recall for this. About 2 weeks after we went to dealer and started a conversation with Nissan corporate, the car stopped having the problem and was fine fir 2vyears until now.

Feb 12, 2021

BRAKE PEDDLE WENT TO THE BOTTOM. THERE WAS NO BRAKING AT ALL. BRAKES DID NOT WORK ON 2/12/21. PUMPED IT A NUMBER OF TIMES, BUT STILL NO BRAKES.

Mileage: 36,000

Dec 22, 2020

MY CAR IS WORKING PERFECTLY FINE AND WITH OIL CHANGE AT NISSAN DEALER (30 DAYS BACK), I FOUND NO ISSUES. TODAY, WHILE DRIVING AT 30-35 MPH, THE BRAKES PEDAL WENT ALL THE WAY TO THE FLOOR AND CAR DID NOT STOP EASILY ON THE TURN. I WAS ALMOST GOING TO HIT ANOTHER CAR BUT SURVIVED. THERE WAS NO PRESSURE IN THE BREAK PEDAL AT ALL. THE SAME THING HAPPENED YEAR OR SO AGO BUT DID NOT REPORT THE ISSUE THINKING THIS MIGHT BE DUE TO BREAK PAD ETC. BUT IT HAPPENED AGAIN AND NOW I DON'T EVEN WANT TO TAKE OUT CAR ON THE ROAD. I CALLED NISSAN NORTH AMERICA AFTER READING SAME ISSUES ON INTERNET AND THEIR RESPONSE WAS PLAIN - "THERE IS NO RECALL ON THIS VEHICLE" AND YOU HAVE TO CHECK WITH DEALER AND FIX AT YOUR OWN COST. MY QUESTION IS - IF THERE ARE SO MANY COMPLAINTS ON THE SAME ISSUE AND HAVE RECALL WITH SAME MODEL FOR 2009, HOW COME 2011 MODEL IS NOT ON THE RECALL? ARE THERE ANY #OF COMPLAINTS/ACCIDENTS NEED TO BE REPORTED BEFORE NISSAN TAKES ANY ACTION?

Mileage: 64,095

Nov 24, 2020

THE ABS ACTUATOR HAS BEEN UNDER RECALL BY NISSAN FOR CERTAIN MODELS. AFTER CONTACTING NISSAN CUSTOMER SERVICE THEY HAVE DETERMINED DUE TO THE MILEAGE OF THE VEHICLE THIS SAFETY DEFECT IS NOT COVERED UNDER THE RECALL.

Mileage: 125,000

Sep 12, 2020

WHEN BRAKING HARD THE BRAKE PEDAL SOFTENS AND DOESN'T BRAKE WELL IT'S DANGEROUS AND I WAS INFORMED IT WAS A MANUFACTURING ERROR. IT HAPPENS ALL THE TIME CITY HIGHWAY PULLING OUT OF MY DRIVE WAY THE VEHICLE CAN BE MOVING OR STATIONARY THIS PROBLEM STILL OCCURS I WAS TOLD IT'S THE ACTUATOR AND ECU ANTISKID.PART NUMBER 47660-1SWOC SUPERSESSION 01225-1AA6C;47660-1AA6B;47660-1AA6C;476601SWOC

Aug 26, 2020

OVER THE LAST YEAR, FOR SOME REASON THE BRAKES PEDAL WILL GO ALMOST ALL THE WAY TO THE FLOOR WHEN ATTEMPTING TO STOP THE VEHICLE. THIS HAPPENS FROM TIME TO TIME AND WILL CEASE AFTER A FEW HOURS OR A DAY OR SO AND THE BRAKES WILL RETURN TO OPERATING NORMALLY. WE HAVE HAD THE CAR (SUV) CHECKED AND INSPECTED MULTIPLE TIMES, AND EACH TIME THE MECHANICS CANNOT FIND ANYTHING WRONG. I HAVE READ OF OTHER OWNERS OF THE SAME MAKE AND YEAR VEHICLE WHO HAVE THE SAME PROBLEM AND HAVE NOT BEEN ABLE TO RESOLVE IT. IN OUR CASE, WE HAVE NOT REAR ENDED SOMEONE (YET), BUT IT APPEARS THAT OTHERS HAVE COME VERY CLOSE. WE JUST TOOK THE CAR TO THE DEALERSHIP TWO DAYS AGO AND THE ISSUE REAPPEARED AGAIN. WHILE THEY HAD IT, THE BRAKES WERE WORKING FINE, AFTER WE GOT IT HOME, IT STARTED HAPPENING AGAIN WHERE THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, MAKING IT DIFFICULT TO STOP THE VEHICLE. A FEW HOURS LATER, THE ISSUE DISAPPEARED AND THE BRAKES WERE WORKING FINE. HELP PLEASE, BEFORE A FAMILY GETS SERIOUSLY INJURED OR A FAMILY GETS KILLED.

Mileage: 135,000

Jun 30, 2020

SEVERAL MONTHS AGO, WE DROVE OVER A BIG DIP IN THE ROAD. AS WE CAME UPON A STOP SIGN JUST PAST THE DIP, THE BRAKES WENT ALL THE WAY TO THE FLOOR BEFORE COMING TO A STOP. THE BRAKES CONTINUED TO PUSH TO THE FLOOR FOR SEVERAL DAYS AFTERWARDS BEFORE FINALLY GOING BACK TO NORMAL. A COUPLE OF MONTHS LATER, THE SAME PROBLEM HAPPENED AFTER GOING OVER A BUMP. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST SEVERAL MONTHS. HOWEVER, THE LAST TIME IT HAPPENED, THE BRAKES NEVER GOT BETTER. I TOOK MY MURANO TO A BRAKE MECHANIC. THEY DID DIAGNOSTIC TESTING WHICH SHOWED THE LEFT FRONT AND RIGHT REAR ARE NOT COMPRESSING. THEY BELIEVE THE PROBLEM IS A FAULTY HYDRAULIC CONTROL UNIT. THE 2009 MURANO WAS RECALLED FOR THIS SAME ISSUE. THE 2011'S SHOULD BE ALSO. *TR

Mileage: 138,000

Jun 8, 2020

ON FEB. 6TH 2020 I WAS DRIVING MY 2011 NISSAN MURANO (62,000 MILES) AT 55 MPH WHEN I CAME UPON SOME TRAFFIC. WHEN I APPLIED THE BREAKS THEY WENT TO THE FLOOR & I HAD TO PULL ONTO THE GRASS & PUMP THE BRAKES TILL THE CAR FINALLY CAME TO A STOP. I WAS 250 MILES FROM HOME SO I STOPPED AT A FIRESTONE STORE TO CHECK OUT MY BRAKES. 5 HOURS LATER, THE CAR WAS READY--THEY BLED THE AIR FROM THE BRAKE LINES & WHEN I GOT BACK ON THE ROAD EVERYTHING WAS OKAY. ON MAY 29TH, 2020, I WAS DRIVING & COMING ON TO A ROAD CONSTRUCTION CREW. I WENT OVER 2 SETS OF SPEED BUMPS & WHEN I APPLIED THE BREAKS, THEY WENT TO THE FLOOR. I PUMPED THE BRAKES & APPLIED THE EMERGENCY BRAKE TO STOP THE CAR BECAUSE THERE WAS TRAFFIC STOPPED IN FRONT OF ME. I TOOK THE CAR TO MY LOCAL MECHANIC & THEY INSTALLED A NEW MASTER CYLINDER & BLED THE BRAKE LINES 3 DIFFERENT TIMES. THEY HAD THE CAR FOR 1 WEEK & THE CAR WOULD NOT STOP AT SLOW SPEEDS TILL THE BRAKE PEDAL WAS ALMOST TO THE FLOOR. THE CAR IS NOT SAFE TO DRIVE. ON THE INTERNET, I CAN SEE THE NUMEROUS COMPLAINTS ABOUT BRAKING ON THE 2011 MURANO. THERE WAS A RECALL ON THE 2009 MODELS & I THINK THE 2015 MODELS. NISSAN NEEDS TO STEP UP & CORRECT THE PROBLEM ON THE 2011 MODELS. THIS IS A VERY DANGEROUS SITUATION THAT REQUIRES A RECALL OF THE 2011 MODELS. RIGHT NOW THE VEHICLE IS SITTING IN THE GARAGE BECAUSE THE DEALERSHIP IS 65 MILES AWAY & THE CAR IS NOT SAFE TO DRIVE. *TR

Mileage: 62,000

Feb 26, 2020

WHEN I PRESS THE BRAKES THE BRAKE PEDAL GOES ALL THE WAY DOWN TO THE FLOOR. IT FEELS HORRIBLE UNSAFE BECAUSE YOU MUST PUSH THE PEDAL AS FAR DOWN AS IT CAN GO TO GET IT TO BEGIN TO BRAKE. I WAS PULLING INTO A WALMART PARKING LOT WHEN THE PROBLEM FIRST HAPPENED.

Mileage: 120,060

Feb 25, 2020

TL* THE CONTACT OWNS A 2011 NISSAN MURANO. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL THE VEHICLE WOULD NOT IMMEDIATELY STOP. THE BRAKE PEDAL HAD EXTENDED TO THE FLOOR AND THE STOPPING DISTANCE WAS EXTEND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED BOTH THE FRONT AND REAR BRAKES, ABS MODULE AND MASTER CYLINDER BUT THE FAILURES CONTINUED TO OCCUR. THE MANUFACTURER AND LOCAL DEALER (UNKNOWN) WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 120,800.

Mileage: 120,800

Jan 13, 2020

I WAS EXITING THE HIGHWAY WHEN A CAR ABRUPTLY PULLED IN FRONT OF ME AND I HAD STEP ON THE BRAKES WITH GREAT FORCE TO STOP IN TIME WITHOUT CRASHING. IMMEDIATELY AFTERWARDS WHEN I HAD TO USE THE BRAKES AGAIN AT A RED LIGHT, I HAD TO PUSH DOWN THE BRAKE PEDAL ALMOST ALL THE WAY DOWN TO THE FLOOR TO STOP THE CAR. THE BRAKES FELT SPONGEY AND PROVIDED ALMOST NO RESISTANCE TO MY FOOT AS I PRESSED DOWN. THE ISSUE PERSISTED FOR A FEW DAYS BEFORE I TOOK IT TO A LOCAL MECHANIC. THEY TRIED SEVERAL OF THE STANDARD FIXES WHEN THIS TYPE OF BRAKE ISSUE ARISES, INCLUDING GOING AS FAR AS TO REPLACE THE MASTER CYLINDER, WHICH DID NOT FIX THE ISSUE. THE BRAKE ISSUE ONLY WAS RESOLVED ONCE THEY PUT THE CAR IN THE AIR, ACCELERATED, AND PUMPED THE BRAKES MULTIPLE TIMES WHICH EVENTUALLY, SOMEHOW BROUGHT THE BRAKES BACK TO NORMAL CAPACITY. THE MECHANIC SAYS HE HAS SEEN THIS ISSUE IN MANY NISSAN MURANOS AND HE SPECULATES THAT THE THESE MODELS HAVE A FAULTY ABS SENSOR MODULE WHICH CAUSES THE BRAKES TO LOCK UP IF USED TOO HARD. I'VE HAD THIS ISSUE 3 TIMES IN THE LAST 2 YEARS, THIS WAS THE FIRST TIME THE BRAKES HAD STAYED UNUSABLE FOR SEVERAL DAYS, POSING A MAJOR SAFETY ISSUE. I'VE READ ONLINE ON MANY WEBSITES AND HAVE READ THIS SAME ISSUE BEING HAD BY OTHER 2011 NISSAN MURANO OWNERS. THE ABS SENSOR MODULE CAN COST UP TO $2,000 JUST FOR THE PART ITSELF. WITH SO MANY COMPLAINTS, NISSAN SHOULD ISSUE A RECALL TO REPAIR THIS MAJOR SAFETY ISSUE BEFORE SOMEONE'S BRAKES GO OUT ON THE HIGHWAY AND CAUSE A LOSS OF LIFE.

Mileage: 100,000

Oct 25, 2019

WITHOUT WARNING BRKE PEDAL BEGAN TO FADE. NO LEAKS, NO WARNING LIGHTS NOTED. DEALER QUOTES PARTS AT $1995 AND LABOR OF $400 PLUS TO REPAIR IN CONJUNCTION WITH PADS AND TURNED ROTORS TOTAL $3,200. NOTE - THIS CORRESPONDS TO ISSUES WITH THE 2009 AND 2015-2017 RECALLED MURANOS FOR THE SAMED USSUES EST MILAEGE 90K

Mileage: 89,000

Oct 16, 2019

TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO SLOW DOWN, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT PUMPED THE BRAKE PEDAL UNTIL THE VEHICLE STOPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR AT LEAST TWO MONTHS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE MASTER CYLINDER WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,499.

Mileage: 51,499

Oct 8, 2019

WHEN COMING TO A STOP AT LIGHT, WHEN I PUSHED ON THE BREAK TO STOP, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND CAR WILL NOT STOP. AFTER PUMPING THE BREAK SEVERAL TIMES THE CAR WILL EVENTUALLY STOP. THIS HAS HAPPENED NUMEROUS TIMES IN THE LAST 3 WEEKS. I HAVE TAKEN MY CAR TO THE DEALER AND OTHER CAR SHOPS AND THEY SEE NO VISIBLE EVIDENCE OF ANY PROBLEMS AT ALL. I'M AT A LOSS AND MY WIFE AND MYSELF ARE TERRIFIED TO DRIVE THE CAR ANYMORE.

Mileage: 70,000

Sep 16, 2019

WITHOUT WARNING, BRAKES BEGIN TO FEEL SPONGY, HAVE TO PRESS BRAKE PEDAL ALMOST TO FLOOR BEFORE RESPONSE. SEVERAL CLOSE CALLS NOW AS A RESULT OF INTERMITTENT CHANGED BRAKING PERFORMANCE. AS A RESULT, HAD BRAKES CHECKED, FLUID DRAINED, MASTER CYLINDER REPLACED, BRAKE LINES DRAINED, NO CHANGE IN PERFORMANCE. NOT COMFORTABLE DRIVING CAR, FEELS UNSAFE.

Mileage: 87,000

Aug 13, 2019

INTERMITTENT PROBLEM WHILE DRIVING WHEN DEPRESSING THE BRAKE PEDAL IT WILL GO ALL THE WAY TO THE FLOOR AND PRODUCE VERY LITTLE BRAKING ABILITY. ON SEVERAL OCCASIONS EVASIVE ACTION HAD TO BE TAKEN TO AVOID COLLISION. HAS OCCURRED WHILE DRIVING IN STOP AND GO TRAFFIC AS WELL AS ON A HIGHWAY. THE PROBLEM APPEARS TO CORRECT ITS SELF AFTER VEHICLE IS PARKED FOR A PERIOD OF TIME. NO WARNING LIGHTS OR SERVICE INDICATOR LIGHTS/ CODES PRESENT. THIS PROBLEM HAS OCCURRED SPORADICALLY ABSENT OF ANY FORE WARNING AND PRESENTS THE POSSIBILITY OF ACCIDENTAL COLLISION. THIS SAME CONDITION HAS BEEN REPORTED IN THE SAME MODEL OVER SEVERAL MANUFACTURE YEARS AND ALTHOUGH INDICATIONS ARE THE THE SAME ABS CONTROL MODULE HAS BEEN FOUND TO BE AT ISSUE ONLY THE 2009 YEAR WAS ISSUED A SERVICE RECALL.

Mileage: 65,000

Aug 1, 2019

TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE THE CONTACT WAS TURNING INTO A PARKING LOT, ANOTHER VEHICLE PULLED OUT IN FRONT OF HER. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO SWERVE AROUND THE OTHER VEHICLE TO AVOID A CRASH. WHILE DRIVING SLOWLY, THE CONTACT QUICKLY TURNED INTO A PARKING SPACE AND SHIFTED THE GEAR INTO PARK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS LATER DRIVEN TO THE CONTACT'S RESIDENCE. FOUR DAYS LATER, THE VEHICLE WAS TAKEN TO CARDINALE NISSAN (1661 DEL MONTE BLVD, SEASIDE, CA 93955, (831) 322-4115) TO BE TEST DRIVEN AND THE FAILURE RECURRED. THE TECHNICIAN INFORMED THE CONTACT THAT THE ANTILOCK BRAKE AND MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,167.

Mileage: 88,167

Jul 9, 2019

AS I WAS DRIVING ON THE HIGHWAY AND TRIED USING MY BRAKES I CONTINUALLY HAD TO DEPRESS MY BRAKE PEDAL ALL THE WAY TO THE FLOOR TO GET THEM TO START WORKING. ONCE I REACHED STOP AND GO TRAFFIC ON THE HIGHWAY I CONTINUED TO HAVE THIS PROBLEM WHERE TAPPING OR USING THE BRAKE PEDAL AS NORMAL DID NOT SLOW MY CAR DOWN AND I HAD TO KEEP PUSHING IT TO THE FLOOR IN ORDER TO KEEP FROM RUNNING INTO THE CAR IN FRONT OF ME. I BROUGHT THIS TO MY NORMAL MECHANIC WHO DRAINED BRAKE FLUID, CHECKED PADS, AND TESTED ALL CALIPERS WHICH DID NOT FIX THE PROBLEM. THEY FELT IT WAS THE ABS ACTUATOR THAT WAS THE PROBLEM AND RECOMMENDED I GO TO A DEALERSHIP. AT THE DEALERSHIP I RELAYED THIS INFORMATION AND THEY BEGAN LOOKING AT THE CAR. THEIR DIAGNOSIS IS THAT THE ACTUATOR ALLOWED AIR IN THE BRAKE LINE AND THAT AIR KEPT MY BRAKES FROM WORKING. SEEMS LIKE A COMMON PROBLEM AMONG NISSAN MURANO'S.

Mileage: 85,000

Jul 3, 2019

WHILE ATTEMPTING TO STOP FROM AN APPROXIMATE 30 MILES PER HOUR SPEED, THE BRAKE PETAL TRAVELLED NEARLY ALL THE WAY TO THE FLOOR BOARD. THE VEHICLE DID EVENTUALLY SLOW TO A STOP BUT NOT UNTIL I NEARLY STRUCK THE CAR IN FRONT OF ME. AFTER THAT, THE PROBLEM WAS INTERMITTENT. I BROUGHT THE CAR TO MY MECHANIC WHO CHECKED THE MASTER CYLINDER AND DETERMINED THE THE PROBLEM WAS A DEFECTIVE ABS CONTROL MODULE. I HAVE SEEN RECALLS FOR DEFECTIVE ABS ON MURANO MODEL YEARS UP TO 2009 AND THEN AGAIN AFTER 2015. HOWEVER, MY 2011 MODEL YEAR FALLS IN THE "RECALL GAP" AND IS NOT COVERED. ALTHOUGH ABS PROBLEMS FOR THE 2011 MURANO ARE DOCUMENTED ON MULTIPLE INTERNET WEBSITES, NISSAN HAS NOT ISSUED AN ADDITIONAL RECALL COVERING THE OTHER MODEL YEARS SUCH AS MINE. SO THE EXPENSIVE REPAIR COSTS AND RESPONSIBILITY FOR ACCIDENTS AND INJURIES FALL UPON THE UNSUSPECTING OWNERS OF THE DEFECTIVE VEHICLES. NISSAN SHOULD IMMEDIATELY ISSUE A RECALL AND GET THE DANGEROUS CONDITION REPAIRED BEFORE OTHERS FIND THEMSELVES WITHOUT THE ABILITY TO SAFELY STOP THEIR CARS.

Mileage: 82,000

Apr 23, 2019

ALL OF A SUDDEN WHILE DRIVING MY 2011 NISSAN MURANO AND AFTER DRIVING OVER A SLIGHT BUMP ON A CITY STREET IN MY NEIGHBORHOOD GOING ABOUT 10 MPH MAYBE A LITTLE MORE I WAS IN THE PROCESS SLOWING DOWN AND MAKING A U TURN RIGHT IN FRONT OF MY HOUSE SO I COULD PARK IN FRONT OF OUR HOUSE (THANK GOD!) MY BRAKES FAILED THEY WENT TO THE FLOOR VERY SUDDENLY AND AFTER RE-PUMPING BRAKES, I GOT CONTROL AND WAS ABLE TO PARK MY MURANO. WTH IS GOING ON NISSAN?? THIS WAS SCARY AND I DON'T WISH ON THIS ON ANYONE. MY KIDS DRIVE THIS CAR TOO. DOES SOMEBODY HAVE TO BE KILLED IN ORDER TO GET ATTENTION ON THIS SAFETY ISSUE NISSAN? THIS NEEDS TO PRO-ACTIVE NOT RE-ACTIVE. WE BUY AND DRIVE YOUR CARS TO FEEL SAFE NOT BE SCARED I'M GONNA HIT A SMALL BUMP AND LOSE MY BRAKES. THE BUMP AND THE POINT WHERE I TURNED AROUND AND LOST BRAKING CONTROL COULD NOT OF BEEN MORE THAN 75-100 FEET AWAY. AFTER PARKING I CHECKED MY MASTER CYLINDER AND THE BRAKE FLUID LOOKED FINE AND FULL. I HAD NO LEAKS. I AM IN ABSOLUTE AWW! AT WHAT JUST HAPPENED. SOMEONE WITH AUTHORITY PLEASE INVESTIGATE THIS BECAUSE IS GONNA GET HURT BAD OR GET KILLED. C.HERRERA SOON TO BE EX-OWNER OF THIS NISSAN MURANO UNLESS IT GETS FIXED OR RECALLED.

Mileage: 199,904

Mar 8, 2019

GOING APPROXIMATELY 5-10 MPH ON THE FIRST OCCASION JUST ROLLING OVER RR TRACKS AND THEN GOING 5 MPH OFF AN EXIT RAMP OVER A SMALL BUMP IN THE ROAD AND THE BRAKES FAILED/WENT ALL THE WAY TO THE FLOOR ON BOTH OCCASIONS. BASED ON THE AMOUNT OF 2011 BRAKES ISSUES I HAVE READ ABOUT ONLINE TONIGHT REGARDING THE SAME GOING OVER BUMPS/BUMP/BRAKES FAILING ISSUE, I CANNOT BELIEVE THE 2011S HAVE NOT BEEN ADDED TO THE RECALL. I EITHER EXPECT ADDING 2011S TO THE RECALL AS THE 2009'S GOT LAST MONTH OR I NEED TO KNOW WHERE TO TAKE MY CAR TO BE REPAIRED AT NO CHARGE. THIS IS A DEFINITE SAFETY ISSUE THAT NISSAN HAS BEEN MADE AWARE ABOUT IS NOT A REGULAR SINGLE PART FAILING ON ITS OWN.

Mileage: 160,000

Dec 29, 2018

VEHICLE IS IN MOTION ON A CITY STREET. WHEN BRAKING OVER A BUMP, BRAKE PEDAL DROPS TO THE FLOOR, VEHICLE DOES NOT STOP. BRAKE MALFUNCTION - UNSAFE CONDITION.IT HAPPENED TWICE IN A MONTH. INDEPENDENT SHOP STATED TO REPLACE ANTI-LOCK BRAKE'S HYDRAULIC CONTROL UNIT. NISSAN WILL NOT SELL THE PART. BROUGHT TO NISSAN DEALER TO CHECK AND STATED IT IS NORMAL. NISSAN FOUND EVERYTHING OPERATING NORMALLY AND CHARGED $ 210.00 FOR THE INSPECTION.

Mileage: 37,550

Oct 15, 2018

TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING 65 MPH, THE BRAKE PEDAL HAD TO BE DEPRESSED ALL THE WAY TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO WALSER NISSAN BURNSVILLE (14750 BUCK HILL RD, BURNSVILLE, MN 55306, 612-395-4999) WHERE IT WAS DIAGNOSED THAT THE ABS ACTUATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, OPENED A CASE, AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

Mileage: 115,000

Jul 6, 2018

WHEN THE VEHICLE IS IN MOTION ON CITY STREETS, THE BRAKE PEDAL GOES TO THE FLOOR WHEN TRYING TO STOP. THE VEHICLE CAN STOP BUT WITH A FRACTION OF THE BRAKING ABILITY. THE PEDAL CONTINUES TO PUSH ALL THE WAY TO THE FLOOR EVEN WHEN PUMPING THE PEDAL. IT CORRECTS ON ITS OWN AFTER AN HOUR OR SO. 4 OCCASIONS OCCURRED AFTER HITTING A BUMP. 1 OCCASION OCCURRED WHEN THE ABS ENGAGED AFTER HITTING A PATCH OF ICE. THE MASTER CYLINDER HAS BEEN REPLACED (I SAVED THE OLD ONE) AND THE BRAKE PADS HAVE BEEN REPLACED AND THE PROBLEM CONTINUES. IT HAS ONLY OCCURRED ABOUT 5 TIMES OVER A SPAN OF ABOUT 1YEAR SO IT IS VERY DIFFICULT TO INTENTIONALLY REPEAT AND DIAGNOSE. INTERNET RESEARCH POINTS TO A POSSIBLE STICKING ABS MODULATOR VALVE. *TT *TR

Mileage: 75,000

Oct 24, 2017

AS I WAS DRIVING DOWN THE ROAD I WENT OVER A SPEED BUMP AND MY BRAKES WENT ALL THE WAY DOWN TO THE FLOORBOARD. I WAS NOT GOING FAST AT THE TIME THIS OCCURRED. THIS HAS HAPPENED TWICE NOW, AND I WAS TOLD THE MASTER CYLINDER AND BRAKE BOOSTER NEEDED TO BE REPLACED. NOW I AM OUT A VEHICLE UNTIL I CAN PAY $1300 TO GET IT REPLACED. MY WARRANTY JUST EXPIRED AND NOW I AM SCREWED. MY BRAKES ARE STILL NOT WORKING PROPERLY AND DID NOT GO BACK TO NORMAL.

Mileage: 67,000

Aug 17, 2017

TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 30 MPH OVER A SPEED BUMP, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO STATED THAT THE ABS ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT AVAILABLE.

Mileage: 68,000

Aug 2, 2017

WHILE DRIVING MY MURANO AND APPLYING PRESSURE TO THE BRAKES TO STOP THE VEHICLE, THE BRAKES ARE SPONGY AND WILL GO ALL THE WAY TO THE FLOOR. THIS IS A RANDOM THING THAT HAS HAPPENED, WE HAVE HAD THE BRAKES CHECKED WAS TOLD THERE WAS NO PROBLEM, THERE ARE NO WARNING INDICATORS, I HAVE HAD THIS HAPPEN SEVERAL TIMES IN THE LAST COUPLE OF MONTHS, ONCE WHILE RAINING, ALL OTHER TIMES THE ROADS WERE PERFECTLY FINE, LUCKILY I DO NOT DRIVE FAST OR TO CLOSE TO PEOPLE AS THIS IS A RANDOM THING THAT SEEMS TO HAPPEN. THIS HAS HAPPENED TO ME ON CITY STREETS AND WHILE TURNING OR PRESSING THE BRAKES TO COME TO A STOP, USUALLY WHEN IT HAPPENS I WILL PUMP THE BRAKE AND IT WILL COME TO A STOP. I SEE THAT THERE ARE SEVERAL COMPLAINTS ON THIS PROBLEM, I THINK IT NEEDS TO BE LOOKED INTO BEFORE SERIOUS ACCIDENTS HAPPEN.

Mileage: 91,000

May 6, 2017

THE PEDAL LOSES PRESSURE WHEN BRAKING THE CAR AND REACHES THE FLOOR. THE SUV HAVE APROX. 72,000 MILES

Mar 16, 2017

WHILE DRIVING ON A CITY STREET TOWARD AN INTERSECTION TO MAKE A RIGHT TURN, I RAN OVER A BUMP (MANHOLE COVER/POT HOLE) AND MY BRAKES "WENT SOFT". WHEN I TRIED TO APPLY THE BRAKES, THERE WAS NO PRESSURE (RESISTANCE) AND THE PEDAL WENT TO THE FLOOR. FORTUNATELY, I WAS DRIVING AT A LOW RATE OF SPEED AND WAS EVENTUALLY ABLE TO STOP AFTER A MUCH LONGER DISTANCE THAN USUAL OR SAFE. (IT WAS LIKE A 'ROLLING STOP'.) I WAS INFORMED BY A SERVICE TECHNICIAN THAT I SHOULD REPLACE THE ABS CONTROL MODULE (VERY EXPENSIVE). FORTUNATELY, I DID NOT COLLIDE WITH ANOTHER VEHICLE OR OBJECT.

Mileage: 39,400

Feb 8, 2017

ON 12/15/16 I WAS DRIVING MY 2011 NISSAN MURANO AWD AND WHEN BRAKING FOR A LEFT TURN LANE ON A LOCAL STREET (GOING ABOUT 30 MPH) THE BRAKE PEDAL ALL OF A SUDDEN HAD NO PRESSURE & WENT ALL THE WAY TO THE FLOOR. I COULD NOT STOP THE CAR & I HAD TO VEER TO THE RIGHT TO AVOID HITTING A CAR IN FRONT OF ME. TOWED THE CAR TO THE NISSAN DEALER THE NEXT DAY, 12/16/16, & THEY SAID IT WAS THE MASTER BRAKE CYLINDER. THEY REPLACED THE MASTER BRAKE CYLINDER FOR ABOUT $700 & IT WAS WORKING NORMALLY EXCEPT FOR A SLIGHT WHIRRING SOUND. ON 2/6/17, APPROXIMATELY A MONTH AND A HALF LATER. I WAS ENTERING A FREEWAY ON RAMP (CURVING TYPE OF ON RAMP APPROXIMATELY 45 MPH) AND THE BRAKES WENT TO THE FLOOR AGAIN WITH NO PRESSURE. I HAD TO SHARPLY TURN TO THE RIGHT TO AVOID HITTING THE CAR IN FRONT AND COAST TO A STOP. TOOK THE CAR TO THE SAME DEALER AND THEY SAID THE PROBLEM WAS NOW WORN FRONT BRAKES $400. THEN THEY CALLED A LITTLE LATER AND CHANGED THEIR DIAGNOSIS AND SAID THE ISSUE WAS NOW THE ABS ACTUATOR, $1900. DID SOME RESEARCH ONLINE AND FOUND THAT NISSAN HAS A RECALL FOR CERTAIN YEAR MURANO ABS ACTUATORS. I BELIEVE THEY SHOULD EXPAND THE RECALL BECAUSE IT SEEMS TO BE AFFECTING MY 2011 MURANO AND I HAVE READ MANY 2009 MURANO OWNERS EXPERIENCING MANY OF THE SAME ISSUES I AM. INTERESTINGLY BOTH TIMES THE BRAKES FAILED WERE ON VERY RAINY DAYS. I THINK THIS ISSUE SHOULD BE ADDRESSED BEFORE A BAD ACCIDENT OCCURS WHERE THERE COULD BE A FATALITY.

Mileage: 110,000

Nov 8, 2016

TOOK MURANO TO MECHANIC BECAUSE WAS HAVING PROBLEMS WITH BRAKING, MECHANIC HAD BRAKE SERVICED AND MADE NEW. NOW CAR IS NOT WANTING TO STOP EVEN WHEN PUMPIN BRAKES. TOOK BACK AND WAS TOLD BY MECHANIC AT SHAMROCK THAT I NEED NEW ABS HYDROLIC BREAK SYSTEM

Mileage: 68,000

Aug 12, 2016

MY WIFE'S NISSAN MURANO HAD BEEN HAVING PROBLEMS WITH THE BRAKES GOING ALL THE WAY DOWN TO THE FLOOR. I TOOK IT IN TO NISSAN DEALERSHIP TO GET CHECKED OUT FINALLY THE GUY THERE TOLD ME THAT THE BRAKES DIDN'T ACT UP ON THEM SO THEY CAN'T DIAGNOSE THE PROBLEM AND THAT SO FAR EVERYTHING LOOKS GOOD. I LEFT THINKING MAYBE IT WAS JUST THE BRAKES GETTING WORN OUT. ABOUT FIVE MONTHS LATER IT HAPPENED AGAIN WHILE SHE WAS DRIVING HOME. SHE SAID SHE WAS GOING 40 AND SHE SUDDENLY HAD NO BRAKES HAVING TO PUT HER VEHICLE ON PARK SO SHE WOULDN'T HIT THE VEHICLE INFRONT OF HER FINALLY SHE HAD NO BRAKES AND HAD TO MOVE HER CAR USING THE EMERGENCY BRAKE ON AND OFF UNTILL SHE REACHED A SHOPPING CENTER AHEAD. I WENT TO PICK THE TRUCK UP AND THE BRAKES WERE WORKING FINE AGAIN. THEN I CALLED NISSAN EXPLAINED WHAT HAPPENED AND THEY TOLD ME THEY HAD NO RECORD OF THEM EVER TAKING A LOOK AT THE TRUCK. AND THAT MY FACTORY WARRANTY HAS FINALLY EXPIRED SO THE MASTER CYLINDER ISN'T COVERED WHICH IS WHAT'S WRONG WITH THE BRAKES SUPPOSIVELY. I'M AWARE THAT THE MASTER CYLINDER COMPLETELY STOPS WORKING WHEN IT GOES BAD BUT FOR IT TO WORK AND SOMETIMES NOT WORK SOUNDS VERY STRANGE. I HAVE READ ONLINE THAT MANY PEOPLE HAVE HAD THE SAME PROBLEM WITH THIS PARTICULAR VEHICLE AND THY SAY IT STARTS NOT WORKING SIX MONTHS AFTER CHANGING THEMASTER CYLINDER. I CALLED NISSAN FOR RECALLS BUT THEY DON'T HAVE ANYTHING FOR THIS VEHICLE. I DON'T UNDERSTAND HOW SO MANY PEOPLE HAVE HAD THE SAME PROBLEM AND NISSAN HASN'T LOOKED INTO ADDRESSING THE PROBLEM. WE NEED SOMETHING DONE ABOUT THIS BECAUSE THEY CHARGE ME 900$ PLUS TO REPLACE WHEN I HAD OBVIOUSLY TOLD THEM THE VEHICLE WAS ACTING UP DURING THE TIME OF MY WARRANTY.

Mileage: 107,000

Aug 12, 2015

TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO THE DEALER, WHERE THE TECHNICIAN CONFIRMED THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

Apr 16, 2015

WHILE DRIVING MY NISSAN MURANO 2011, THE CAR LOST ITS BRAKES WHILE DRIVING ON THE ROAD. I STARTED PUMPING THE BRAKES UNTIL THEY STARTED WORKING, BUT DEFECTIVE. I WENT TO NISSAN CENTER AND THEY TOLD ME THAT THEY HAD TO CHANGE THE MASTER CYLINDER AND HE WASN'T SURPRISED. TOLD ME THAT THIS WAS NOT THEIR FIRST CASE, BUT THERE WERE NO RECALLS, SO I HAVE TO PAY $600 FOR A NEW MASTER CYLINDER. *TR