2016 NISSAN MURANO Power Train Problems

My car smells like something is burning, when I drive it for a distance. I had my oil changed back in December and I took it back to the Dealership and advised of the smell and I was advised that my transmission was leaking. When I purchased my car used in August of 2023, I took it back to the Dealership advising that it seemed like it wasn't shifting properly and was advised that 2 mechanics and the Salesman all drove the car, and nothing was wrong and I just needed to get used to the way a Nissan vehicle transmission shifts and here I am today being advised that I have to pay $1200.00 for the repairs for the inner and outer seals because they are leaking. This actually to me is a safety concern because I smell something burning and I have a small child. I also remember seeing a sticker advising do not sale on the car and because of seeing a report on the news about those stickers being placed on cars I am concerned about that also and that I was sold a car that was possibly not supposed to have been purchased. I have contacted the Consume Affairs from Nissan and got nowhere because once again no one wants to take responsibility and fix the car and at this point I really would just like to get another car and to be compensated for the last 2 years. My name is [XXX] and I can be reached at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Nissan Murano. The contact stated while making a right turn from a complete stop, the vehicle lost motive power and the steering wheel became difficult to steer. The contact was able to pull to the shoulder of the road. No further information was available. The vehicle was then towed to the residence. The vehicle was later restarted and driven to the local dealer, where it was diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

On [XXX] I was on my way to the park with my nephew when my car suddenly stalled while turning in a busy intersection I had help moving it into a safe place I took it in to new Rochelle In purchase a car in 2019 in 2020 Nissan had to replaced the cvt transmission in 3 years same transmission is no longer working. Nissan cvt transmission has been known to have major problem and refused to repair the transmission INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle lurches while driving slowly in low gears. While accelerating from low speed, there is a sudden loss of propulsion causing a safety risk. Merging into traffic when the vehicle loses power is an example.

I am having transmission issues. The car vibrates when I am driving and accelerating between 15-50MPH. I also have water coming in my vehicle and causing mold from the passenger side. I have taken the car to 3 dealers and I have contacted Nissan. There has not been a resolution yet. I had the transfer case repaired twice within less than a month at a Nissan dealer. The vibrating/growling noise is still present. I simply want my car to be fixed

The contact owns a 2016 Nissan Murano. The contact stated that water was leaking into the front driver’s side of the vehicle. Additionally, the engine was making a grinding sound and vibrating while attempting to accelerate. The vehicle also had an oil leak from the transfer case. The contact took the vehicle to a dealer who replaced the transfer case however, the leak recurred approximately a month later. The repair was completed again however, the vehicle was still emitting an abnormal sound. The contact was also informed that the torque converter needed to be repaired. The contact was informed that the torque converter was not damaged enough to be replaced. The contact took the vehicle to a certified mechanic who diagnosed that the transaxle needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 45,000.

Mileage: 45,000

FAILURE OF TRANSFER CASE: WHILE DRIVING VEHICLE ON STREET GOING AT POSTED SPEED LIMIT OF 45 MPH, SUV MADE GRINDING NOISE WHEN COMING TO A STOP LIGHT. UPON START OF ACCELERATION NOISE HEARD AGAIN. AT SPEED LIMIT OF 45 MPH CAR SUDDENLY FELT AS IF WHEELS LOCKED UP AND CAR WOULD NOT MOVE IN DRIVE. SHIFT TO PARK, SHIFTED BACK TO DRIVE AND REVERSE, NO MOVEMENT OF CAR IN GEAR. NEEDED SPECIALIZED DOLLY LIFT TOWING TO DEALERSHIP IN AREA. UPON MULTIPLE INSPECTIONS AND DELIBERATIONS WITH DEALERSHIP MAINTENANCE DEPARTMENT AND NISSAN WARRANTY REPRESENTATIVES PART DEEMED RESPONSIBLE WAS THE TRANSFER CASE. THIS WAS SUPPOSEDLY REPAIRED WHEN INCIDENTALLY FOUND AT PRIOR CAR INSPECTION AT USUAL DEALER. REPAIR HAS NOW BEEN DEEMED TO BE COMPLETED WITH USED TRANSFER CASE AS A SAFE OPTIONS. CONCERN REMAINS ON MY MIND FOR FAULTY PART AND REPAIR. CONCERN FOR OTHERS TRAVELING ON ROAD THAT CAR WILL COME TO IMMEDIATE ABRUPT STOP AND ACCIDENT POSSIBLE. LUCKILY CAR BEHIND ME WAS ABLE TO AVOID COLLISION.

Mileage: 65,000

IN JULY LEAVING THE STORE I PUT THE CAR IN RESERVE TO COME OUT THE PARKING SPOT NOTHING HAPPEN TURN OFF THE CAR RESTART AND PUT THE CAR AGAIN INTO REVERSE STIL NOTHING HAPPENED THEN O TRY TO PUT THE CAR INTO PARK AND IT JUMP FORWARD. TWO WEEKS LATER THE SAME ISSUE AGAIN BUT PUT IT INTO DRIVE IT DIDN'T EVEN MOVE THIS IS A 2016 NISSAN MURANO THAT I PURCHASE AT 43K MILES. NOW TOOK IT TO THE DEALER I NEED A NEW TRANSMISSION AT $5500 THIS CAR ONLY HAS 75K MILES NEVER EXPECT FOR IT TO BE OUT OF WARRANTY. NOW IM STUCK PAYING FOR A CAR THAT I CAN'T DRIVE DUE TO THE CRAPPY TRANSMISSION ISSUE THAT IS AFFECTING NISSAN CAR.

VEHICLE LOSSES SPEED AND POWER WHILE LOCKED IN CRUISE CONTROL AT HIGHWAY SPEEDS. HAS OCCURRED MORE THAN 7 TIMES, ONCE NEARLY CAUSED MY VEHICLE TO BE REAR ENDED BY FOLLOWING TRUCK. VEHICLE ENGINE OVER REVS AND LOSSES SPEED AND POWER. SLOWING FROM 74 MPH TO 58MPH WITH ENGINE SPEED INCREASING FROM 1600 RPM TO OVER 4500 RPM. HAS BEEN BACK TO DEALER OVER 7 TIMES AND HAVE GOTTEN SAME RESPONSE, IT'S NOT CODING , SO THEY CAN'T FIX OR GIVE A REASON WHY THIS OCCURS. VEHICLE IS A SAFETY HAZARD TO OPERATE ON THE HIGHWAY AS IT CAN ACCELERATE OR LOSE POWER AND SLOW RAPIDLY INTO AN ACCIDENT. IN CASE REQUESTED, I ALSO HAVE VIDEO AS AN MP4 SHOWING EXACTLY WHAT IS HAPPENING THAT WILL NOT UPLOAD. PLEASE EMAIL ME WITH INSTRUCTIONS AS TO HOW I CAN GET THIS VIDEO FILE SUBMITTED THANK YOU

Mileage: 30,000

WHILE GETTING AN OIL CHANGE AT 62000 MILES, IT WAS NOTED THAT THERE WAS A LEAK AROUND THE TRANSMISSION. WE TOOK THE VEHICLE TO THE NISSAN DEALER AND THE NTED THE TRANSMISSION CASING WAS CRACKED. THE CRACK IS A STRUCTURAL FAILURE, NOT TGE RESULT OF A PHYSICAL DAMAGE.

Mileage: 62,000

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. WHEN THE VEHICLE WAS APPROACHING A STOP, IT LUNGED FORWARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. MARTIN NISSAN (5240 GOLF RD, SKOKIE, IL 60077, (866) 800-1100) INFORMED THE CONTACT THAT THE FAILURE WAS NORMAL AND THE VEHICLE DID NOT NEED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. AFTER DRIVING VARIOUS SPEEDS FOR MORE THAN THIRTY MINUTES, THE VEHICLE SUDDENLY BECAME UNRESPONSIVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE RPMS INCREASED, BUT THE SPEED DID NOT. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WORLD CAR NISSAN (12908 NORTH INTERSTATE HWY 35 BLDG 1, SAN ANTONIO, TX) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE TRANSMISSION WAS REPLACED AND THE FAILURE WAS REMEDIED. IN ADDITION, THE WINDSHIELD WIPER PUMP WOULD BECOME CLOGGED WITH DEBRIS AND FAILED TO OPERATE CORRECTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 89,000.

Mileage: 89,000

NISSAN MURANO COMPLAINT, I PURCHASED A 2016 NISSAN MURANO IN MAY OF 2016 AND SINCE I HAVE OWNED IT I HAVE BEEN HAVING PROBLEMS WITH THE TRACTION CONTROL SYSTEM BOGGING DOWN ACCELERATION IF I AM COMING OFF A CURB CUT OR GOING OVER A POT HOLE OR IRREGULARITIES IN THE ROAD. I LIVE OFF A 55 MPH ROAD WHERE I AM REQUIRED TO GET INTO THE LEFT LANE TO MAKE A TURN IN ABOUT A 1/3RD OF A MILE AFTER MAKING A RIGHT ON HIGHWAY AND THE ENGINE BOGGS DOWN AND WILL NOT ACCELERATE AFTER GOING OVER ROAD IRREGULARITIES PUTTING ME IN CONSTANT DANGER EVERY DAY LEAVING FOR WORK. THE SAME PROBLEM HAS HAPPENED MAKING A LEFT TURN ACROSS TRAFFIC IF A POT HOLE IS PRESENT AND I HAVE THE SAME PROBLEM COMING OUT OF STORES OR SHOPPING CENTERS DUE TO CURB CUTS. THE CAR JUST WILL NOT ACCELERATE AND TAKES OVER 16 SECONDS TO ACCELERATE FROM 0-60 MPH LEAVING ME WITH MANY CARS COMING DOWN ON MY BACK AT 55 MPH WHICH IS VERY SCARY AND PLACES ME IN DANGER ALMOST EVERY DAY. MAKING LEFTS AT LARGE INTERSECTIONS CAN ALSO BE VERY SCARY, BECAUSE I NEVER KNOW IF I WILL BE T-BONED IF THERE IS IRREGULARITY IN THE INTERSECTION. THE PROBLEM OCCURS FROM A DEAD STOP WITH THE ENGINE HOT OR COLD. I DID A TEST DRIVE WITH A NISSAN TECHNICIAN AND HE WAS ABLE TO SEE THE PROBLEM FIRST HAND, BUT SAYS THAT THE CAR IS SUPPOSED TO DO THAT DUE TO THE TRACTION CONTROL SYSTEM. WE THEN TURNED THE SYSTEM OFF AND THE SAME PROBLEM HAPPENED AGAIN. THIS IS A VERY SCARY DEFECT THAT PUTS MY LIFE IN DANGER ALMOST EVERY DAY. I HAVE LIVED IN THE SAME DEVELOPMENT FOR 15 YEARS AND NEVER HAD THIS PROBLEM WITH ANY OTHER CAR THAT I OWNED, IF THIS DEFECT IS INHERENT IN THIS VEHICLE, THE CAR SHOULD BE RECALLED. NISSAN HAS PRETTY MUCH WASHED THEIR HANDS OF THE SITUATION AND I DON'T KNOW WHERE TO TURN. THANK YOU

Mileage: 50

I WAS PARK IN A SUPERMARKET PARKING LOT AND TURN MY CAR I REVERSE AND WHEN I CHANGE GEAR TO DRIVE MY CAR DIDN'T MOVE TURN OFF CAR TO TRY AGAIN AND THIS TIME NOTHING HAPPEN NOT EVEN REVERSE OR NEUTRAL I DIDN'T KNOW ANYTHING ABOUT THIS ISSUES WITH THIS TYPE OF VEHICLES I CALL NISSAN AND I WAS TOLD THAT THE EXTENSION ON MY VEHICLE EXPIRED JANUARY 31, 2016 SORRY. I FOUND OUT THERE'S A RECALL ON MY VEHICLE BUT UP TO TODAY I HAVEN'T RECEIVED ANYTHING I DON'T HAVE THE MONEY TO FIX ISSUE AND STILL PAYING FOR MY CAR.