2016 NISSAN MURANO Unknown Or Other Problems

19 complaints about Unknown Or Other

19
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Unknown Or Other Complaints (19)

Oct 16, 2025

I am having issues with the the paint peeling off my car. I've noticed that some other Nissan's have had a recall due to defective - defective paint primer.

Sep 13, 2025

I am reporting a serious intermittent safety issue with my 2016 Nissan Murano, which I recently purchased from a private seller. On multiple occasions, the vehicle suddenly stops accelerating after driving for approximately 20–30 minutes, including multiple local stops. When this occurs, the engine continues to run, but the car becomes completely unresponsive to throttle input and cannot be moved, even when placed into gear. This has happened in live traffic situations, posing a clear risk to safety. In each instance, after the car sits for a period of time or is connected to an external battery charger, it eventually restarts and operates normally—until the issue repeats. There are no warning lights or messages on the dashboard, and no diagnostic trouble codes are stored in the system. I brought the vehicle to an authorized Nissan dealership, where it remained for over a month. They reported being unable to reproduce the issue and could not identify any mechanical or electrical faults. The alternator tested fine, and they returned the vehicle to me with no repairs or resolution. Since that time, the issue has occurred again. I believe this may involve: A low-voltage electrical problem, possibly a blown fusible link or intermittent charging system failure A bad ground or wiring fault affecting the ECM, TCM, or fuel pump A voltage-sensitive sensor or relay malfunction that fails under heat or load but does not log a fault A condition causing the CVT transmission to disengage due to insufficient power This issue has rendered the vehicle dangerous and unreliable, especially since it fails with no warning and then unpredictably recovers. I am filing this complaint in hopes that NHTSA will investigate this failure pattern, which appears to be consistent with known Nissan electrical and CVT system complaints in other model years. If this is a known defect, Nissan should be held accountable for providing a resolution, even outside of warranty.

Jul 9, 2025

I have been experiencing complete driving failure with my 2016 Nissan Murano. It shutdowns randomly without any warning well driving in traffic. I have already experienced being put in a crash risk three times. I have been trying to work with the dealer for almost 2 months now, only to receive my SUV with the same issue. I am terrified to be forced to put my children in such a high risk automobile as this is supposed to be our reliable transportation. I am highly disappointed and uncomfortable with the dealership stating repeatedly they don’t know what’s wrong with my vehicle as they are no codes to factually state the real issue. In the process I am being told I need to pay for highly priced repair guesses or problems that have been generated in their care trying to figure things out. The vehicle has even stopped on them while driving. After driving off their lot twice only to be stranded and put in a crash risk I am not comfortable with being rushed to pick up this vehicle without total safety concerns being addressed. Nissan has not addressed my concerns about their vehicles having recalls about this same issues, only stating it doesn’t show up for my vin# Well why am I having the same exact problem? The safety risks of the vehicle failing in the mist of traffic with absolutely no warning is a huge life threatening risk and shouldn’t be of the hardship of my family as I immediately had it towed to the dealership to assure safety for all. I purchased what I thought would be a safer longevity vehicle to transport my children. I am really having a difficult time with understanding of my concerns are of top priority. As I do appreciate being given a rental while they try a figure it out. My major concerns are being given the vehicle back at the same exact safety issues or worse. Please your cooperation in assistance in this matter is greatly appreciated

Aug 25, 2024

july 2024 traction warning kept appearing on a daily basis. I have pushed Traction off button which both remain on then when car is off (for about 15min or so) then both disappear. However soon afterwards if I keep driving it will appear again - My fear, twice the Traction warning appeared and without putting on Traction off my Vehicle stalled - it was in a frozen state - couldn't move steering wheel -then slowly began moving at 5mph until Traction off was pushed and slowly began running again - but my car does not drive past 65mph on freeway? These are normal streets I'm driving, no pot holes etc. Finally able to get appt with my local mechanic Klipper Automotive for August 30th.

Jul 31, 2024

The Nissan Murano’s were recalled back in 2020 stating their CVT was causing stalling issues mid driving and overheating in extreme weather (heat). I complained to Nissan prior to this recall and was told it was filter issue then a battery issue. Of course if was neither. The recall was completed, however for the past year and half my Nissan Murano Hybrid stalls when the air condition is on during the summer. The car drives fine in the winter and late fall. I have taken my vehicle to 2 Nissan dealerships Owings Mills and Ellicott City wanted to ensure of the issue. Both came back with the same answer, for the Consumer rep Ali suggested getting a second opinion and I informed him I did. The Hybrid CVT is overheating mechanical failure due to a part inside the transmission. Nissan refuses to fix stating I need to pay $11,000 for a new transmission to fix the issue. The service rep John stated no other Murano has ever had this happen and of course they no longer make my year (2016). I have contacted Nissan Consumer line twice and was informed they will not be doing a good will either. The cost is so high was told because they have to build a new one. I believe NIssan knew of this problem and ignored and was hoping the recall would fix the shudder and shut off of the vehicle. Another recall needs to be done on CVT’s for the brand Nissan and should be responsible for fixing this.

Mar 2, 2023

After opening my hood to check the engine oil, the main hood latch would not engage, to keep the hood down, the only thing holding the hood is secondary latch. I was over at my uncle's house when this happened and could not take the freeway home fearing that the hood might pop up while driving at a higher speed than on the city streets. When I got home, I got on my computer, and found that NIssan has a recall on other models for defective latches for the same year as my 2016 Nissan Murano. I plan on taking it to the Nissan dealership to get it fixed this weekend.

Feb 28, 2023

On multiple occasions the engine has cut off. once a few seconds after starting the engine cut out. another time while waiting in a turn lane to turn left the engine cut out. Another time while driving in the center lane the engine cut off and additional times. It has cut while in Park, it has cut off while in Drive. This is very unsafe especially when driving and there are other drivers. There is no warning it is going to happen. This is my teen's designated vehicle and we have another teen who will be driving this car soon. We took the car back to the dealer just a few days after purchasing to have it checked out. THey kept it for several days but couldn't find any issue. We picked up the the car back but after a few weeks the engine cut out twice and we took it back in. This time, there also happens to be a small oil leak. They said something about replacing the bank2/banking cellunoid and it might be a timing issue.

Jul 21, 2021

I was driving down the road, state highway 78 in Alabama, while going roughly 55 mph, when I heard what sounded like a gunshot or explosion. I stopped to assess the situation, thinking I hit something or a tire exploded. Upon further investigation I discovered that the sunroof had actually exploded. As you can see from the pictures the glass pushed upward and out instead of in and down.

Feb 26, 2021

VEHICLE HAS A CONSTANT RINGING OR BUZZING SOUND COMING FROM THE REAR BUMPER WHETHER CAR IS ON OR OFF CONSTANT RINGING SEEM TO APPEAR WHEN I'M WASHING THE VEHICLE AND THE TEMPERATURE IS LOW

Oct 24, 2020

INTELLIGENT FORWARD COLLISION WARNING RADAR SENSOR FAILURE. FAILED AT 37K MILES. MANUFACTURER AGREED TO NO CHARGE REPLACEMENT AFTER OWNER FILED COMPLAINTS WITH OUTSIDE AGENCIES.

Mileage: 37,000

Aug 10, 2020

LEL MODELO PRESENTA LUZ EN EL PANEL DEL CONDUCTOR. LA UNIDAD FUE SCAN EN AUTK CENTRO NISSAN EXPERTOS EN LA UNIDAD Y REFLEJO CODICO QUE INDICA QUE EL RADAR FRONTAL DE COALICION EST DEFECTUOSO. ESTE MODELO NISSAN MURANO A PRESENTADOS EN OTRAS UNIDADES QUE ESTA PIEZA ES TIENE PROBLEMAS Y QUE EL MANOFACTURERO RECOMIENDA REEMPLAZO. LA COMPAIA DE GARANTIA EXTENDIDA CON TEL 1 800 323 5771 CON #CONTRATO PRAD1-51224 INDICAN QUE PARA ELLOS LA PIEZA NO ESTA DEFECTUOSA AUNQUE EN EL SCAN APAREZCA COMO FALLA. HABLE CON JOSE, EFRAIN Y AUN ESPERANDO LLAMADA DEL GERENTE ANTONIO LOS CUALES INDICAN QUE PARA ELLOS NO ES SUFICIENTE Y NO VAN A AUTORIZAR LA PIEZA. ESTA PIEZA NO ES UN ACCESORIO EN UN VEHICULO ESTA PIEZA PUEDE CAUSAR O EVITAR UN ACCIDENTE.*DT*JB

Jul 13, 2020

BACK UP CAMERA DISPLAY IS OFTEN, BUT NOT ALWAYS, SHOWING A BLACK SCREEN WHEN I PUT THE VEHICLE IN REVERSE. I HAVE TO PUT THE VEHICLE IN PARK AND THEN REVERSE AGAIN TO MAKE IT WORK. THIS HAPPENS ANYWHERE, IN THE GARAGE, IN A PARKING LOT OR ANYPLACE I HAVE TO PUT THE VEHICLE IN REVERSE. IT IS NOT CONSISTENT BUT HAPPENS ENOUGH TIMES TO BE A SAFETY ISSUE.

Mileage: 39,000

Apr 18, 2020

TITANIUM EDITION - PERIODICALLY ON START UP (STATIONARY) OF THE CAR THE SEAT WILL MOVE FORWARD, AND SOMETIMES THE BACK WILL RECLINE WHEN THIS HAPPENS. THE STEERING WHEEL WILL DROP DOWN A LITTLE BIT AND THE SEAT MEMORY AND STEERING WHEEL WILL BE RESET TO THE POSITION THE SEAT MOVED TO AND THE STEERING WHEEL DROPPED DOWN TO. THIS HAS BEEN OCCURRING SINCE THE VEHICLE WAS NEW AND IT ALSO HAPPENED ON MY OLD MURANO THAT WAS REPURCHASED FROM ME BY NISSAN. 26 OCCURRENCES IN 34,000 MILES.

Mileage: 4,963

Mar 2, 2020

FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION LIGHT ILLUMINATES AFTER APPROX 10-15 MIN OF DRIVING THOUGH NO OBSTRUCTION EXISTS. REAR HATCH BUTTON & OUTSIDE DOOR LOCK BUTTONS INTERMITTENTLY WORK.

Mileage: 80,000

Oct 14, 2019

SURGING WHILE DRIVING. THE DEALERSHIP PICKED UP MY MURANO ON 10/4/19 AND HAS BEEN UNABLE TO FIND THE SOLUTION TO THE PROBLEM. I AM BEING TOLD THEY CAN NOT DUPLICATE THE PROBLEM THAT I HAD ON 10/3/19. THIS SAME PROBLEM OCCURRED A FEW MONTHS AGO AND I WAS TOLD THE PROBLEM HAD BEEN IDENTIFIED AND REPAIRED. YET, THIS TIME CAN'T FIND A PROBLEM. ALSO, THE DEALERSHIP SERVICE DEPARTMENT CAN NOT FIND A RECORD OF THIS REPAIR. I TRIED TO TELL THE NISSAN SERVICE MANAGER ABOUT A (TSB) NTB 18 041A DEALING WITH THE AUTOMATIC BRAKING SYSTEM ON THE 2015-2019 NISSAN SUV'S AND CARS. HE TOLD ME THAT WAS NOT THE PROBLEM BECAUSE THERE WOULD BE A CODE WHEN THE DIAGNOSTIC WAS PERFORMED. MY HUSBAND HAS CANCER AND I DRIVE HIM TO AND FROM DUKE CANCER CENTER (160 MILES ROUND-TRIP). THIS PROBLEM OCCURRED AGAIN AND MY MURANO KEEP SURGING AND NEEDLESS TO SAY BY THE TIME I GOT HIM HOME HE WAS SO VERY NAUSEATED. A TRIP THAT NORMALLY TAKES ABOUT ONE AND HALF HOURS TOOK FOUR AND HALF HOURS. I AM HORRIFIED THIS PROBLEM WILL OCCUR AGAIN AND I REFUSE TO KEEP DRIVING AND MAKING MY HUSBAND SICK AND NAUSEATED AGAIN SO WE WILL BE STRANDED ON THE SIDE OF THE ROAD WAITING FOR SOMEONE TO ASSIST.

Mileage: 74,000

Jul 18, 2019

2016 NISSAN MURANO. FRONT RADAR UNAVAILABLE. BOUGHT THE CAR WITH APR.33K MILES. NOTICED LIGHT COMING ON AND ALARMING AT APR. 37K MILES.RADAR UNAVAILABLE WARNING APPEARS MULTIPLE TIMES DURING DRIVING.WAITING FOR REPLY FROM NISSAN CORPORATE TO SEE IF THEY WILL COVER REPAIR.SAFETY ISSUE

Mileage: 37,000

May 9, 2018

WARM DAY, DRIVING WITH THE SUNROOF OPEN ON THE HWY IN STOP IN GO TRAFFIC. ALL OF SUDDEN HEAR THIS LOUD BOOM AND THE PANORAMIC ROOF SHATTERS. TRAFFIC WAS GOING ABOUT FIVE TO TEN MILES AN HOUR SO I KNOW IT WASN'T A ROCK THAT HIT IT. PLUS MY LOCATION WAS NOT UNDER ANYTHING THING, NO TREES, NO BYPASSES. DEALERSHIP IS SAYING A ROCK HIT. GEICO IS CALLING IT COMPREHENSIVE DAMAGE (HIGHER DEDUCTIBLE, INSTEAD OF GLASS REPAIR ($50 DEDUCTIBLE)). I WAS ABLE TO CONTINUE DRIVING, GLASS FELL IN THE BACK SEAT.

Mileage: 27,000

Feb 7, 2017

MY SIX-MONTH OLD 2016 NISSAN MURANO PLATINUM HAD SPONTANEOUS COMBUSTION OF MOON ROOF WHILE DRIVING ON FREEWAY IN GOOD WEATHER. THERE WERE NO CARS AROUND ME AND NO OVERHEAD PASS. THERE WERE NO BUMPS IN THE ROAD. I SAW NO ROCKS OR ANYTHING COMING TOWARD THE CAR. THERE WAS NO PREVIOUS DAMAGE. I HEARD A SNAP SOUND AND A LOUD BANG LIKE A GUNSHOT OR BOMB. IT SCARED ME. I DIDNT KNOW WHAT HAD HAPPENED UNTIL I WAS OFF THE FREEWAY AND CHECKED MY CAR OUT. THE DEALER WILL NOT PAY FOR IT. THEY SAY IT WAS A ROCK. THERE WAS NO ROCK SEEN AND NO ROCK FOUND IN THE HOLE ON TOP OF MY CAR/MOONROOF. RESEARCH ONLINE SHOWS THAT MANY PEOPLE ALL OVER THE WORLD ARE REPORTING THIS HAPPENING FOR NISSAN AND OTHER CAR MAKES. ALL THE PICTURES AND THE STORIES REPORTED ARE THE SAME. I TOOK PICS. CAR MAKERS ARE USING CHEAPER, THINNER GLASS FOR MOON/SUN ROOFS TO KEEP DECENT MILEAGE. THE GLASS CAN BE INSTALLED WRONG, TEMPERED WRONG OR IS NOT FITTED WELL CAUSING IT TO HAVE ISSUES WITH PRESSURE. I HAVE NOTICED MOST OF THESE REPORTS INDICATE THE OCCURRENCE WHILE THE CAR IS TRAVELING ON A FREEWAY WHERE IT WOULD BE HIGHER SPEEDS THAN IN THE CITY. PLEASE INVESTIGATE. NISSAN OF BAKERSFIELD NEEDS TO PAY AND STAND BY THE CUSTOMER IN THIS CONCERN OF A DEFECTIVE PRODUCT.

Mileage: 10,800

Aug 6, 2016

NISSAN MURANO COMPLAINT, I PURCHASED A 2016 NISSAN MURANO IN MAY OF 2016 AND SINCE I HAVE OWNED IT I HAVE BEEN HAVING PROBLEMS WITH THE TRACTION CONTROL SYSTEM BOGGING DOWN ACCELERATION IF I AM COMING OFF A CURB CUT OR GOING OVER A POT HOLE OR IRREGULARITIES IN THE ROAD. I LIVE OFF A 55 MPH ROAD WHERE I AM REQUIRED TO GET INTO THE LEFT LANE TO MAKE A TURN IN ABOUT A 1/3RD OF A MILE AFTER MAKING A RIGHT ON HIGHWAY AND THE ENGINE BOGGS DOWN AND WILL NOT ACCELERATE AFTER GOING OVER ROAD IRREGULARITIES PUTTING ME IN CONSTANT DANGER EVERY DAY LEAVING FOR WORK. THE SAME PROBLEM HAS HAPPENED MAKING A LEFT TURN ACROSS TRAFFIC IF A POT HOLE IS PRESENT AND I HAVE THE SAME PROBLEM COMING OUT OF STORES OR SHOPPING CENTERS DUE TO CURB CUTS. THE CAR JUST WILL NOT ACCELERATE AND TAKES OVER 16 SECONDS TO ACCELERATE FROM 0-60 MPH LEAVING ME WITH MANY CARS COMING DOWN ON MY BACK AT 55 MPH WHICH IS VERY SCARY AND PLACES ME IN DANGER ALMOST EVERY DAY. MAKING LEFTS AT LARGE INTERSECTIONS CAN ALSO BE VERY SCARY, BECAUSE I NEVER KNOW IF I WILL BE T-BONED IF THERE IS IRREGULARITY IN THE INTERSECTION. THE PROBLEM OCCURS FROM A DEAD STOP WITH THE ENGINE HOT OR COLD. I DID A TEST DRIVE WITH A NISSAN TECHNICIAN AND HE WAS ABLE TO SEE THE PROBLEM FIRST HAND, BUT SAYS THAT THE CAR IS SUPPOSED TO DO THAT DUE TO THE TRACTION CONTROL SYSTEM. WE THEN TURNED THE SYSTEM OFF AND THE SAME PROBLEM HAPPENED AGAIN. THIS IS A VERY SCARY DEFECT THAT PUTS MY LIFE IN DANGER ALMOST EVERY DAY. I HAVE LIVED IN THE SAME DEVELOPMENT FOR 15 YEARS AND NEVER HAD THIS PROBLEM WITH ANY OTHER CAR THAT I OWNED, IF THIS DEFECT IS INHERENT IN THIS VEHICLE, THE CAR SHOULD BE RECALLED. NISSAN HAS PRETTY MUCH WASHED THEIR HANDS OF THE SITUATION AND I DON'T KNOW WHERE TO TURN. THANK YOU

Mileage: 50