2018 NISSAN MURANO Unknown Or Other Problems

28 complaints about Unknown Or Other

28
Complaints
1
Crashes
3
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints (28)

Nov 30, 2025

The panoramic sunroof front glass on my 2018 Nissan Murano shattered unexpectedly while I was driving on the highway. Fortunately, I had the interior sliding sunshade closed, which prevented the shattered glass from falling directly onto me. The explosion sound was extremely loud — at first, I thought there had been a collision nearby or that a tire had blown out. However, I immediately felt heat and airflow inside the car, and I could hear the shattered glass movement on top of the closed interior shade. That’s when I realized something happened to my sunroof. I immediately took the next exit and pulled over to inspect the damage. There was a large hole in the sunroof and shattered glass sitting right on the interior sliding sunshade. If the sliding interior shade had been open, the glass could have caused me serious injuries. Additionally, the shock from the explosion could easily have caused me to swerve and create a dangerous accident on the highway. I also have no way of knowing whether glass fell onto the highway or struck other vehicles, which is hazardous to others. There were no construction zones, trucks, or any visible road hazards at the time of the incident. I later learned that there is a class-action lawsuit involving Nissan panoramic sunroofs for this same issue — catastrophic glass shattering allegedly caused by the use of tempered glass — and my model and year appear to be included. I filed a claim with my insurance company, brought the vehicle to Nissan dealership, and had the sunroof replaced. Since this incident, I no longer feel safe opening the sliding sunshade at all.

Jul 28, 2025 Fire

Car was parked for two hours in a private parking space. Onlooker reported seeing it on fire and called 911. Car was completely destroyed by fire. Insurance company reported it was related to this recall.

Jul 13, 2025

System: Electrical System / Exterior Lighting / Visibility / Unknown or Other VIN: [XXX] Mileage: Approx. 93,500 Date: October 2024 Issue: My vehicle displays abnormal light and energy-based behavior after a service visit. These include daytime lighting under the door, plasma-like red beam scattering at night, and windshield arcs that reflect light unnaturally. Heat radiates through the cabin and undercarriage even after shutoff. These symptoms suggest possible aftermarket or electromagnetic system manipulation and create serious visibi INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 8, 2025

Wanted to know if this car has been in an accident before I buy it

Jan 29, 2024

On several occasions now I have gone to exit the car from the drivers side and it just didn’t open. It behaved as though a child lock engaged and it would only open after manually flipping lock repeatedly. Was scary to feel trapped in car.

Jan 29, 2024

This car is filling with water. Apparently hundreds of people have reported this in all different model years. The car has a moonroof and the drains are not installed correctly. There is water in spare tire well and running into dash as well as into break lights. Nissan should be fixing this for everyone. The cars should be recalled. I hate to think this will require a class action.

Mar 14, 2023

Sunroof suddenly exploded putting us at risk while driving on the interstate. We heard a loud explosion before the sunroof shattered into pieces. There are open class action lawsuits about this problem. There was no warning that this was a problem before this happened.

Jul 30, 2021

2018 Nissan Murano. Consumer stated that there is a clunking noise coming from vehicle.

May 11, 2021

DRIVING ON FREEWAY AT 65 MPH WITH NO OTHER VEHICLES AROUND AND THE SUN ROOF EXPLODED. IT SOUNDED LIKE AN EXPLOSION AND GLASS FELL INTO THE CAR. THERE WAS NO EVIDENCE IN THE CAR THAT ANYTHING FELL ONTO THE SUNROOF.

Mileage: 52,821

Dec 1, 2020

I WAS DRIVING ON A HIGHWAY AND SUDDENLY MY SUNROOF EXPLODED. IT SOUNDED LIKE A LOUD BANG NEXT TO ME AND THEN I HEARD BROKEN GLASS ABOVE MY HEAD.

Mileage: 25,000

Oct 23, 2020

WHILE OPERATING MY NISSAN ON A RURAL HIGHWAY I HEARD WHAT I THOUGHT TO BE A GUN SHOT AND FELT GLASS HIT ME. TO MY SURPRISE, THE SUNROOF IN MY 2018 NISSAN MURANO HAD EXPLODED.

Mileage: 10,312

Jun 16, 2020

UNAVAILABLE FRONT RADAR OBSTRUCTION WARNING COMES ON FOR NO REASON. THIS HAS HAPPENED AT LEAST 48 TIMES IN A 4 WEEK PERIOD. FOR NO REASON. FALSE WARNING. *TR

Mileage: 38,000

Jun 10, 2020 Crash Fire

I RENTED THIS VEHICLE FROM ENTERPRISE AND WHILE DRIVING ON OLD COUNTRY ROAD IN WESTBURY, NEW YORK, ALL OF A SUDDEN SMOKE FILLED THE CAR AND MY FOOT FELT REALLY HOT LIKE IT WAS ON FIRE. THIS OCCURRED SUDDENLY WITHOUT ANY WARNINGS, CAUSING ME TO LOSE VISIBILITY AND CRASH INTO ANOTHER VEHICLE AND ULTIMATELY A TREE. I LOST CONSCIOUSNESS. *TR

Apr 27, 2020

WHETHER IT BE A FEW SECONDS AFTER DRIVING, OR A MINUTE OR TWO, THE WARNING 'UNAVAILABLE FRONT RADAR OBSTRUCTION' APPEARS ON THE DASH BOARD. THIS INDICATES THAT THE AUTOMATIC COLLISION AVOIDANCE SYSTEM HAS BEEN DISABLED. THIS IS THE RADAR SYSTEM THAT MONITORS THE DISTANCE BETWEEN THE VEHICLE AND ANY OBJECT IN FRONT OF IT, THAT FIRST ALERTS THE DRIVER IF THEY ARE APPROACHING AN OBJECT AHEAD RAPIDLY AND IF NO ACTION IS TAKEN ON THE DRIVERS PART, WILL THEN TRY TO SLOW THE VEHICLE DOWN BY APPLYING THE BRAKES TO HELP AVOID OR MITIGATE THE IMPACT OF A COLLISION. THIS SYSTEM IS NOT SUPPOSED TO AUTOMATICALLY TURN ITSELF OFF. THIS HAPPENS EVERY SINGLE TIME THE VEHICLE IS USED AND SEEMS TO BE A WELL DOCUMENTED PHENOMENON BY MURANO OWNERS, THROUGH UNOFFICIAL NISSAN MURANO FORUMS, AS WELL AS HERE ON DIGITAL TRENDS 'HTTPS://WWW.DIGITALTRENDS.COM/CARS/FAULTY-RADARS-COMPROMISING-NISSAN-EMERGENCY-BRAKING-SYSTEM/?AMP' WITH THE 2015-2018 NISSAN MURANO AND OTHER NISSAN VEHICLES.

Mar 2, 2020

FRONT COLLISION SENSOR UNAVAILABLE OBSTRUCTION THIS WARNING AND THE ORANGE CRASH LIGHT SYMBOL RANDOMLY LIGHTS UP AND BEEPS WHEN THERE ARE NO OTHER VEHICLES, PEDESTRIANS OR OBJECTS AROUND ME. IT HAPPENS RANDOMLY WHEN DRIVING DOWN AN OPEN HIGHWAY.

Mileage: 25,000

Feb 26, 2020

I OWN A 2018 NISSAN MURANO SL. THERE IS A FRONT SENOR ISSUE THAT I HAVE BEEN EXPERIENCING EVER SINCE I PURCHASED THE VEHICLE, IN NOVEMBER 12, 2019. EVERY TIME I DRIVE IT, WITHOUT FAIL. SEEMINGLY RANDOM, I GET AN ERROR MESSAGE: "FRONT RADAR OBSTRUCTED" WARNING APPEARS ON PANEL. THE "COLLISION WARNING SYSTEM INACTIVE" ICON LIGHT COMES ON. AFTER A FEW MINUTES, THE WARNING MESSAGE GOES OFF; THE COLLISION WARNING SYSTEM LIGHT GOES OFF. THIS ERROR CONTINUES TO HAPPEN AGAIN ALMOST EVERY TEN MINUTES AFTER THE INITIAL ERROR MESSAGE FOR THE DURATION OF MY CAR TRIP. IT DOESN'T SEEM TO MATTER IF I'M TRAVELING ON A HIGHWAY OR COUNTRY ROAD.... OR EVEN AT A COMPLETE STOP....IT STILL HAPPENS NO MATTER WHAT, AS LONG AS THE VEHICLE IS TURNED ON.

Mileage: 40,000

Dec 15, 2019

PURCHASED 2018 NISSAN MORANO SL SUV ON 12/14/2019. DRIVING FROM DEALER ON 4 LANE HIGHWAY, APPROX. 3 MI., DASHBOARD DISPLAYED 'UNAVAILABLE FRONT RADAR OBSTRUCTION'. IT HAS RANDOMLY DISPLAYED THIS EVER SINCE. NISSAN DEALER STATED THEY HAVE BEEN 'DESENSITIZING' THE RADAR AS A REMEDY BUT DENIED HAVING ANY PREVIOUS KNOWLEDGE OF THIS DEFECT.

Mileage: 30,000

Dec 9, 2019

WHEN DRIVING IN CRUISE CONTROL, THE VEHICLE WILL SUDDENLY FLASH A SIGNAL STATING "FRONT RADAR OBSTRUCTION, UNAVAILABLE" WHICH DISENGAGES THE BRAKING SYSTEM WHILE DRIVING IN CRUISE CONTROL, . THIS ALMOST CAUSED A MAJOR ACCIDENT ON THE HIGHWAY BECAUSE THE RADAR FAILED TO ALERT AND AUTOMATICALL SLOW CAR DOWN. THIS ALSO CAUSES A HAZARD WHEN DRIVING ON REGULAR STREETS AS ALL OF A SUDDEN THE SIGNAL FLASHES INEXPLICABLY AND UNPREDICTABLY WHICH CAUSES A DISTRACTION WHILE DRIVING.

Mileage: 10,000

Dec 2, 2019

"UNAVAILABLE FRONT RADAR OBSTRUCTION" POPS UP RANDOMLY WHILE DRIVING AROUND TOWN OR HIGHWAYS, FREEWAYS OR ANYPLACE. IT IS FAULTY, CAUSING THE EMERGENCY BRAKING SYSTEM TO NOT WORK. BECAUSE IT DOES NOT WORK, NEITHER WILL USING CRUISE CONTROL - A BASIC ACCESSORY FOR THE PAST SEVERAL DECADES! THE EBS HAS BEEN GOING OFF AND ON FOR QUITE SOME TIME AND I FIGURED I'D HAVE IT CHECKED AT THE NEXT MAINTENANCE APPOINTMENT (1 WEEK AGO). THEY FOUND IT TO BE FAULTY AND REPLACED A DISTANCE SENSORY UNIT. WITHIN ABOUT 20 MILES THE EBS QUIT WORKING AGAIN. IT HAS BEEN THIS WAY FOR MOST OF THE WEEK BUT I HAVE NOT TAKEN IT IN DUE TO THE HOLIDAYS. TODAY I HAD TO DRIVE OVER 100 MILES AND WAS UNABLE TO USE CRUISE CONTROL BECAUSE THE EBS SYSTEM DID NOT WORK THE ENTIRE TIME. THE CRASH LIGHT COMES ON,

Mileage: 26,300

Oct 28, 2019 Fire

THE VEHICLE CAUGHT ON FIRE NEXT TO THE ABS SYSTEM RESULTING IN TOTAL LOSS OF VEHICLE AND NEAR PERSONAL INJURY A QUALITY DEFECT CAUSED THE FIRE . MANY PHOTOS AVAILABLE!

Mileage: 23,000

Jul 1, 2019

THE CENSOR IS DEFECTIVE ON MY VEHICLE. THE CENSOR HAS BEEN REPLACED TWICE.I PURCHASED THIS VEHICLE NEW AND NOW I FEEL VERY UNSAFE DRIVING IT BECAUSE THE CENSOR DEFECTIVENESS CAN CAUSE THE VEHICLE TO STOP IN TRAFFIC.

Jun 3, 2019

WHILE DRIVING ALONG APPROXIMATELY 5 MPH ALONG A CITY STREET APPROACHING A TRAFFIC LIGHT READY TO STOP, I HEARD THIS REALLY LOUD NOISE SOUNDING LIKE A GUNSHOT OR SIMILAR LOUD NOISE. THE SUNROOF WAS CLOSED, HOWEVER, IT EXPLODED THE FRONT SLIDING GLASS OF THE SUNROOF, AND I WAS VERY SURPRISED. AT FIRST I HAD NO IDEA WHAT H AD TAKEN PLACE, I THEN HEARD LOUD AIR NOISES COMING IN THE CAR. I CHECKED TO MAKE SURE ALL THE DOORS AND WINDOWS WERE CLOSED TIGHTLY. I DECIDED TO STROP AND CHECK THE OUTSIDE OF THE VEHICLE, AND NOTICED THE LARGE HOLE IN THE SUNROOF. I HAD DRIVE HOME ABOUT 35 MILES WITH THE BROKEN GLASS SLIDING AROUND IN THE SHADE BETWEEN THE SUNROOF AND THE CAR. I HAD NO IDEA HOW THIS COULD HAVE HAPPENED. THE NEXT DAY I TOOK IT TO THE BODY SHOP, AND THEY STATED THAT I SHOULDN'T BE DRIVING IT LIKE THIS BECAUSE IT WOULD BE VERY DANGEROUS IF THE BROKEN GLASS WOULD SUDDENLY BREAK THROUGH THE SHADE, AND THE GLASS WOULD FALL DIRECTLY INTO THE AUTO AND ON ME AND THE PASSENGER. I DON'T HAVE ANY PICTURES AT THIS TIME,,HOWEVER THE BODY SHOP HAS.

Mileage: 4,600

May 8, 2019

I WAS DRIVING IN THE FAST LANE ON THE FREEWAY, AND FOR NO APPARENT REASON, THE CAR SHUT DOWN, THEN IMMEDIATELY STARTED UP AGAIN. I WAS FEARFUL THAT I WAS GOING TO GET HIT FROM BEHIND, SO IMMEDIATELY WENT TO THE SLOW LANE. I DROVE THE CAR TO AND FROM MY DESTINATION WITH NO FURTHER INCIDENT, BUT FEAR IT MIGHT HAPPEN AGAIN.

Mileage: 19,781

Dec 26, 2018

FRONTAL COLLISION WARNING SYSTEM CONTINUOUSLY TURNS OFF WHILE DRIVING CAR. WHEN THIS HAPPENS IT ALSO CAUSES THE CRUSE CONTROL TO TURN OFF. WHEN TRAVELING AT HIGHWAY SPEEDS THIS CAUSES THE VEHICLE TO RAPIDLY SLOW DOWN ON THE HIGHWAY WITHOUT THE BRAKE LIGHTS COMING ON. THIS POTENTIALLY COULD CAUSE A CHAIN REACTION ACCIDENT. THE PROBLEM OCCURS EVERY TIME THE CAR IS DRIVEN . NISSAN KNOWS OF THE PROBLEM BUT DOES NOT HAVE A FIX FOR IT. THEY CONTINUE TO SAY THE PROBLEM IS UNDER ENGINEERING REVIEW. THE PROBLEM HAS BEEN ON NISSAN VEHICLES FOR AT LEAST TWO YEARS AND NISSAN CONTINUES TO PRODUCE VEHICLES THAT THEY KNOW HAS A SAFETY PROBLEM.

Mileage: 5,950

Nov 26, 2018

THE REAR SPOILER OF THIS VEHICLE WAS DISCONNECTED (TORN APART) FROM THE MAIN BODY WHILE I WAS DRIVING IN A HIGH WAY WITH MY NEW-BORN BABY. PERSON IN AN AUTO-SHOP TOLD ME THIS CAR WAS ALREADY BAD-MADE AND IT WAS ALREADY LOOSELY CONNECTED. NISSAN DIDN'T TAKE MY CASE SERIOUSLY.

Mileage: 2,000

Nov 14, 2018

EMERGENCY BREAKING SYSTEM KEEPS FLASHING A WARNING.FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION

Mileage: 115

Sep 10, 2018

EACH TIME THE VEHICLE IS DRIVEN A WARNING POPS UP INDICATING "UNAVAILABLE FRONT RADAR OBSTRUCTION". HAPPENS EVERY TIME THE VEHICLE IS DRIVEN.

Mileage: 40

Jul 11, 2018

CURRENT MILEAGE IS 9,900. THREE TIMES NOW WHILE DRIVING ON THE HIGHWAY, THE A/C STOPS BLOWING THROUGH THE AIR VENTS IN THE CABIN, EVEN THOUGH THE COMPRESSOR IS STILL AUDIBLE IN THE DASH. THREE TIMES I HAVE VISITED THE DEALER FOR SERVICE AND HAVE BEEN SENT HOME THREE TIMES SAYING THEY CANNOT DUPLICATE THE ISSUE. OF COURSE THEY CAN'T BECAUSE THIS IN AN INTERMITTENT PROBLEM THAT HAPPENS AFTER AN HOUR OF DRIVING ON THE HIGHWAY. WHEN THE SERVICE TECH FINALLY GETS TO THE CAR TO BEGIN THE DIAGNOSIS, THE CAR IS COLD AND WORKS FINE. I FILED A COMPLAINT WITH NISSAN CORPORATE AND THEY SAID THE SAME, THEY COULD NOT AUTHORIZE A REPAIR UNTIL A DEALER COULD DUPLICATE THE PROBLEM AND DOCUMENT IT. I EVEN TOOK A VIDEO WITH MY PHONE OF THE ISSUE LIVE WHEN IT HAPPENED ON THE HIGHWAY WHILE MY WIFE WAS DRIVING. IN THE VIDEO, YOU CAN SEE THE AIR IS NOT BLOWING A PIECE OF PAPER IN FRONT OF THE VENT BUT THE A/C IS SET TO MAX AND TURNED ON FULL BLAST.

Mileage: 7,000