This Problem Across All Years
While traveling experiences slight vibration in which passenger side tire PULLED oncming lane, nonemergency brakes were applied not notification of crossing outside of lane, passenger side tire blew out, causing to hit a Culvert and all airbags deployed with passenger air bag off. The vehicle would not start.
While traveling experiences slight vibration in which passenger side tire PULLED oncming lane, nonemergency brakes were applied not notification of crossing outside of lane, passenger side tire blew out, causing to hit a Culvert and all airbags deployed with passenger air bag off. The vehicle would not start.
The contact owns a 2019 NISSAN MURANOSUV FWD. The contact stated that while driving her vehicle at approximately 30 MPH, the brake warning light had illuminated . The contact stated that she attempted to use her divers assist , however it was not working. The contact stated that when she took her vehicle to the dealer to have her brakes repaired , she was advised that her brake may intermittingly fail , and that she needed to replace the abs motor . The contact stated that she did have her vehicle repaired , however she was advised that there was a recall on the same model vehicle , for a different year , for the failure she was experiencing. The contact stated that she then contacted the dealer , who advised her that there was no open campaign on her model , so there was nothing that could be done. The failure mileage was 54,436
The contact owns a 2019 NISSAN MURANOSUV FWD. The contact stated that while driving her vehicle at approximately 30 MPH, the brake warning light had illuminated . The contact stated that she attempted to use her divers assist , however it was not working. The contact stated that when she took her vehicle to the dealer to have her brakes repaired , she was advised that her brake may intermittingly fail , and that she needed to replace the abs motor . The contact stated that she did have her vehicle repaired , however she was advised that there was a recall on the same model vehicle , for a different year , for the failure she was experiencing. The contact stated that she then contacted the dealer , who advised her that there was no open campaign on her model , so there was nothing that could be done. The failure mileage was 54,436
In September of 2019, I leased a new 2019 Nissan Murano Platinum from Missoula Nissan in Missoula, Montana. Not long after purchasing the new auto, I noticed that when driving down a hill, the cruise control released and the vehicle sped up as though free-wheeling. The engine brake (compression) did not activate nor did the transmission shift down. The hills I am referring to are gentle down-hills on straight-aways. They are not steep or windy. There is absolutely no danger in driving a speed limit of 70 mph on a two-lane highway going downhill as are many highways in Montana or doing the speed limit of 80 mph downhill on Interstate 15 through the State of Utah. What is dangerous and unsafe, however, is the speed of the vehicle increasing by 10 to 15 + mph within a short distance because the cruise control fails At that point it is necessary to ride the brakes, manually shift down or risk a speeding ticket or a serious accident. In the many vehicles we have owned, the cruise control operated to keep the vehicle at or near the set speed even while going downhill. When I posted the issue on CarGurus website nine other people complained of the same problems with new Nissans. This is truly dangerous to an unsuspecting driver. Because I winter in Arizona, I took the vehicle to Jim Click Nissan in Tucson and explained the problem. After a road test the shop foreman agreed the cruise control was acting as I had described and didn’t feel it was right. However, Nissan headquarters advised that the cruise control was supposed to operate that way. Once I returned to Helena, Montana, last spring, I took the car to Kenny Simpson Nissan. That service department also agreed that the cruise control was not operating correctly but again Nissan argued that it was supposed to operate that way. So two dealers reproduced and confirmed the problem but the manufacturer takes the position that it is supposed to operate in this extremely unsafe manner.
In September of 2019, I leased a new 2019 Nissan Murano Platinum from Missoula Nissan in Missoula, Montana. Not long after purchasing the new auto, I noticed that when driving down a hill, the cruise control released and the vehicle sped up as though free-wheeling. The engine brake (compression) did not activate nor did the transmission shift down. The hills I am referring to are gentle down-hills on straight-aways. They are not steep or windy. There is absolutely no danger in driving a speed limit of 70 mph on a two-lane highway going downhill as are many highways in Montana or doing the speed limit of 80 mph downhill on Interstate 15 through the State of Utah. What is dangerous and unsafe, however, is the speed of the vehicle increasing by 10 to 15 + mph within a short distance because the cruise control fails At that point it is necessary to ride the brakes, manually shift down or risk a speeding ticket or a serious accident. In the many vehicles we have owned, the cruise control operated to keep the vehicle at or near the set speed even while going downhill. When I posted the issue on CarGurus website nine other people complained of the same problems with new Nissans. This is truly dangerous to an unsuspecting driver. Because I winter in Arizona, I took the vehicle to Jim Click Nissan in Tucson and explained the problem. After a road test the shop foreman agreed the cruise control was acting as I had described and didn’t feel it was right. However, Nissan headquarters advised that the cruise control was supposed to operate that way. Once I returned to Helena, Montana, last spring, I took the car to Kenny Simpson Nissan. That service department also agreed that the cruise control was not operating correctly but again Nissan argued that it was supposed to operate that way. So two dealers reproduced and confirmed the problem but the manufacturer takes the position that it is supposed to operate in this extremely unsafe manner.
TL* THE CONTACT OWNS A 2019 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE HAD BOTH REGULAR AND ADAPTIVE CRUISE CONTROL. THE CONTACT STATED THAT WHEN THE CRUISE CONTROL WAS SET AS 70 MPH, GOING DOWN THE HILL, THE VEHICLE ACCELERATED INSTEAD OF SLOWING DOWN. THE CONTACT STATED THAT EVEN WHEN THE INDICATOR FLASHED, SHOWING THAT THE VEHICLE WAS GOING FAST, THE VEHICLE DID NOT DECELERATE. THE VEHICLE WAS TAKEN TO THE MEARS NISSAN DEALER, LOCATED AT: 4825 TUSCARAWAS ST W, CANTON, OH 44708 WHERE THE TECHNICIAN ROAD TESTED THE VEHICLE AND STATED THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE AND OF THE FAILURE AND STATED THAT THE DEALER CONFIRMED THAT THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,370. *JS
TL* THE CONTACT OWNS A 2019 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE HAD BOTH REGULAR AND ADAPTIVE CRUISE CONTROL. THE CONTACT STATED THAT WHEN THE CRUISE CONTROL WAS SET AS 70 MPH, GOING DOWN THE HILL, THE VEHICLE ACCELERATED INSTEAD OF SLOWING DOWN. THE CONTACT STATED THAT EVEN WHEN THE INDICATOR FLASHED, SHOWING THAT THE VEHICLE WAS GOING FAST, THE VEHICLE DID NOT DECELERATE. THE VEHICLE WAS TAKEN TO THE MEARS NISSAN DEALER, LOCATED AT: 4825 TUSCARAWAS ST W, CANTON, OH 44708 WHERE THE TECHNICIAN ROAD TESTED THE VEHICLE AND STATED THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE AND OF THE FAILURE AND STATED THAT THE DEALER CONFIRMED THAT THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,370. *JS
WE PURCHASED OUR 2019 NISSAN MURANO ON SEPTEMBER 12, 2019 AND SOON NOTICED THAT WHEN DRIVING DOWN EVEN A GENTLE DOWN-SLOPE WITH NO VEHICLE IN FRONT OF IT, THE CRUISE CONTROL GAINS 10-15+ MPH. NISSAN ENGINEERING SAYS THAT THIS IS "NORMAL" AND NOT TO USE THE CRUISE CONTROL ON HILLS. WE HAVE OWNED MANY CARS WITH CRUISE CONTROL, AND NONE HAS EVER GAINED MORE THAN 4-5 MPH ON SIMILAR DOWN-SLOPES. WE FEEL THAT THIS IS A SAFETY ISSUE. FOR EXAMPLE, APPARENTLY AUDI, MERCEDES BENZ AND SUBARU ALL HAVE CRUISE CONTROL SYSTEMS THAT LIMIT SPEED INCREASE DOWNGRADE TO ABOUT 2 MPH. IT SEEMS THAT AN ALMOST $50,000 CAR FROM NISSAN SHOULD BE AS SAFE.
WE PURCHASED OUR 2019 NISSAN MURANO ON SEPTEMBER 12, 2019 AND SOON NOTICED THAT WHEN DRIVING DOWN EVEN A GENTLE DOWN-SLOPE WITH NO VEHICLE IN FRONT OF IT, THE CRUISE CONTROL GAINS 10-15+ MPH. NISSAN ENGINEERING SAYS THAT THIS IS "NORMAL" AND NOT TO USE THE CRUISE CONTROL ON HILLS. WE HAVE OWNED MANY CARS WITH CRUISE CONTROL, AND NONE HAS EVER GAINED MORE THAN 4-5 MPH ON SIMILAR DOWN-SLOPES. WE FEEL THAT THIS IS A SAFETY ISSUE. FOR EXAMPLE, APPARENTLY AUDI, MERCEDES BENZ AND SUBARU ALL HAVE CRUISE CONTROL SYSTEMS THAT LIMIT SPEED INCREASE DOWNGRADE TO ABOUT 2 MPH. IT SEEMS THAT AN ALMOST $50,000 CAR FROM NISSAN SHOULD BE AS SAFE.
TL* THE CONTACT OWNS A 2019 NISSAN MURANO. WHEN THE CONTACT ATTEMPTED TO BRAKE AND DEPRESS THE ACCELERATOR PEDAL, THE VEHICLE WOULD REMAIN STATIONARY FOR THREE SECONDS. THEN, WITHOUT WARNING, THE VEHICLE WOULD SURGE FORWARD WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED FREQUENTLY AND THE VEHICLE NEARLY CRASHED INTO ANOTHER VEHICLE ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,076. *AS UPDATE: THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE. *AS
TL* THE CONTACT OWNS A 2019 NISSAN MURANO. WHEN THE CONTACT ATTEMPTED TO BRAKE AND DEPRESS THE ACCELERATOR PEDAL, THE VEHICLE WOULD REMAIN STATIONARY FOR THREE SECONDS. THEN, WITHOUT WARNING, THE VEHICLE WOULD SURGE FORWARD WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED FREQUENTLY AND THE VEHICLE NEARLY CRASHED INTO ANOTHER VEHICLE ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,076. *AS UPDATE: THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE. *AS