2004 NISSAN SENTRA Air Bags Problems

The contact owns a 2004 Nissan Sentra. The contact stated that while the vehicle was at an independent mechanic, the vehicle was diagnosed computer system failure, causing the vehicle to fail to start. The manufacturer was notified of the failure and informed the contact of NHTSA Campaign Number: 15V287000 (Air Bags), which was associated with the VIN. The manufacturer had the vehicle towed to the dealer. The dealer informed the contact that there was no recall associated with the VIN. The dealer notified the manufacturer that the contact had refused to pay for a diagnostic test. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 70,000.

Mileage: 70,000

I have been getting recall notices for over 2 years on my 2004 Sentra concerning airbag replacement. I called the number on the recall mailing and was told on multiple occasions that the car was dangerous to operate. I am a [XXX] and was assured that the Nissan recall team offered a mobile repair service and that my repair was in the range of mobile repair service technicians and that a repair tech could be sent to my location. I agreed to the time line that they suggested. I just requested the exact time and date of the repair work. Nissan agree to the repair service arrangements and I thought that I would have the service work done at my location. As time passed the Nissan agent called multiple times assuring me that when a repair unit was available that it would be dispatched to my location to preform the required service. After 2 full years of delays and failed attempts, I am suddenly told that no mobile service repairs are possible in my location. When I asked why I was told the mobile service could be preformed at my location I was subjected to the agent speaking abusive and hostile attitude. The issue has not been resolved as of this date. So I do want to file a compliant and also make the company aware of this situation. Thank for the opportunity to present my concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1.) Both driver and passenger airbag replacement replacements. 2.) If I get into a reck then me and my passenger have a chance of death due to the recall on the airbags. 3.) Yes. 4.) No. 5.) Unknown. Every time I schedule to get the recall fixed either the shops don’t have the parts or they don’t have the time to do it.

Went into the dealership to talk about the air bag issue, turns out they fixed the check engine light. Next on the paper it says they found there was no airbag and tried to perform recall, and that they could not perform the recall

No Nissan dealership wants to honor the safety recall on my vehicle due to it being a rebuilt title. I have filed a complaint before in 2020 with NHTSA & the issue has still not been resolved. Unfortunately, this is the only vehicle I own & drive day to day & my life as well as the life of my special needs grandchild is in danger with this recall that no one wants to honor & repair.

TL* THE CONTACT OWNS A 2004 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH THE DRIVER SUDDENLY LOST CONTROL OF THE VEHICLE AND CRASHED INTO A METAL GUARD RAIL. DURING THE CRASH THE FRONT END OF THE VEHICLE HAD SUSTAINED SEVERE DAMAGE BUT THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,000. *DT THE CONSUMER PROVIDED A PHOTO. *TR

Mileage: 146,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 NISSAN SENTRA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V287000 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO NISSAN OF QUEENS (93-25 ROCKAWAY BLVD, OZONE PARK, NY 11417, 718-835-8300), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC FEES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,419.

Mileage: 47,419

TL* THE CONTACT OWNS A 2004 NISSAN SENTRA. WHILE THE DRIVER WAS MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE PASSENGER SIDE AIR BAG DEPLOYED, BUT NOT THE DRIVER'S SIDE AIR BAG. THE DRIVER SUSTAINED UPPER TORSO INJURIES, HEAD TRAUMA, AND PELVIC FRACTURES AND DIED DUE TO THE INJURIES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE DEALER WAS NOT CONTACTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V287000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED TO A POLICE IMPOUND LOT. THE FAILURE MILEAGE WAS UNKNOWN. **BF..*BF..*BF *TR

TL* THE CONTACT OWNS A 2004 NISSAN SENTRA. WHILE DRIVING 10 MPH, THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 206,000.

Mileage: 206,000

AIRBAG RECALLED

Mileage: 180,000

EVER SINCE I BOUGHT MY CAR THE AIRBAG HAS BEEN ON. NOW I COME TO FIND OUT THAT THEY WEREN'T MANUFACTURED PROPERLY. HERE I AM THINKING JJJ M SAVE WITH MY AIRBAG THAT NOTHING WOULD REALLY BAD HAPPENED BECAUSE IM DEPENDING ON IT CONE TO FIND OUT IN BETTER OF NOT HAVING ONE.

IT'S BEEN FALLING APART EVERY YEAR NO MATTER WHAT I DO TO PROTECT IT

Mileage: 98,000

I READ NEWS THAT MY CAR MODEL MAY HAVE RECALL OF TAKATA AIRBAG. I BOUGHT THE CAR IN CANADA AND NOW I DRIVE IT IN CALIFORNIA. SO FAR MY CAR VIN NUMBER HAD NOT SHOWN UP IN YOUR VIN CHECKING TOOL. IS IT BECAUSE YOUR TOOL ONLY HAS VUN FOR CARS SOLD IN USA?

WHEN MY CAR HIT A TRUCK GOING 25- 30 MPH THE AIR BAGS DEPLOYED BUT NOT FULLY. PASSENGER FRONT HIT WINDSHILD. BROOK WINDSHIELD. AIRBAG DID NOT INFLATION FULLY ON DRIVERS SIDE OR PASSENGER SIDE. MY CAR WAS ON A CITY STREET. IN MOTION GOING 25-30 MPH

TOOK THIS CAR INTO TWO NISSAN DEALERSHIPS AFTER RECEIVING A LETTER REGARDING THE TAKATA INFLATOR RECALL, WAS DENIED BOTH TIMES AT BOTH LOCATIONS THAT THEY WOULD NOT WORK ON MY VEHICLE DUE TO IT BEING A REBUILT TITLE, WHICH I PURCHASED THIS CAR FROM SOMEONE AS IS. SENT AN EMAIL TO NISSAN'S CORPORATE HEADQUARTERS AND MY CASE WAS NEVER HANDLED. IVE READ OF THE FATALITIES DUE TO THIS PARTICULAR RECALL AND I FEAR FOR ME AND MY FAMILIES SAFETY. PLEASE HELP.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 NISSAN SENTRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V287000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL I BOUGHT MY NISSAN CAR IN CANADA, AND BROUGHT IT TO CALIFORNIA. FROM NISSAN CANADA, I KNOW THERE IS TAKATA RECALL FOR THE AIRBAG. THIS AIRBAG PROBLEM CAN PUT PASSENGER IN LIFE-THREATENING DANGER. HOWEVER, LOCAL NISSAN DEALERS REFUSED TO PERFORM THIS AIRBAG RECALL ON MY NISSAN CAR, AND NISSAN NORTH AMERICA DID NOT HELP TO RESOLVE THIS ISSUE (I HAVE CONTACTED NISSAN NORTH AMERICA AND DID NOT RECEIVE ANY MEANINGFUL RESPONSE).

TL* THE CONTACT OWNS A 2004 NISSAN SENTRA. WHILE DRIVING 25 MPH, ANOTHER VEHICLE FAILED TO YIELD AND CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED RIB INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ON ANOTHER OCCASION, WHILE AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES, BUT RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V287000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2004 NISSAN SENTRA. WHILE THE VEHICLE WAS NOT IN USE, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING WHERE IT WAS DIAGNOSED THAT THE AIR BAGS AND PASSENGER SIDE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. UPDATED 09/01/15*LJ UPDATED 12/4/2015*JS

Mileage: 180,000

MY PASSENGER AIRBAG WAS RECALLED AND FIXED BY DELAND NISSAN BUT WHAT ABOUT THE DRIVER AIRBAG? MEDIA REPORTED A MAN LOST AN EYE AND A WOMAN LOST HER LIFE DUE TO DRIVER AIRBAG, SO WHY HAVE THE DRIVER AIRBAGS NOT BEEN RECALLED ALSO? *TR

TL* THE CONTACT OWNED A 2004 NISSAN SENTRA. WHILE DRIVING APPROXIMATELY 45 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE THAT THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN NUMBER: 14V361000 (AIR BAGS). THE FAILURE MILEAGE WAS 170,000.

Mileage: 170,000

NISSAN RECALLED FOR AIRBAG MALFUNCTION. *TR

I RECEIVED THE NOTICE FOR NHTSA RECALL 14V-361. CALLED THE NEAREST NISSAN DEALERSHIP SERVICE, FUTURE NISSAN OF FOLSOM, CA 4-5 DAYS IN ADVANCE TO MAKE THE APPOINTMENT. I BROUGHT IN MY CAR AS SCHEDULED BUT WAS TURNED AWAY AFTER WAITED FOR AN HOUR. THE DEALERSHIP SERVICE SAID THAT THEY HAD THE PART FOR MY CAR BUT GAVE IT TO ANOTHER LOCAL DEALERSHIP. THE SERVICE DEPT OF THIS DEALERSHIP HAD MADE IT IMPOSSIBLE FOR ME TO HAVE MY CAR DEFECTIVE PART GET FIX AS SOON AS POSSIBLE. I HAVE WASTED A WEEK WAITING TO COME IN TO THIS DEALERSHIP SERVICE DEPT THINKING THAT THEY WILL DO THE JOB PROPERLY. NOW I WILL HAVE TO SET UP ANOTHER APPT. WITH A DIFFERENT LOCAL NISSAN DEALERSHIP SERVICE DEPT. I AM MAKING A COMPLAINT ON HOW THE SERVICE DEPT OF FUTURE NISSAN OF FOLSOM, CA DEALING WITH THIS RECALL FROM ITS NISSAN COMPANY. *JS

TL*THE CONTACT OWNS A 2004 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH IN RAINY WEATHER, THE VEHICLE BEGAN SPINNING SUDDENLY (THE CONTACT COULD NOT FIGURE OUT WHY) AND CRASHED INTO A GUARDRAIL TWICE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT CALLED THE DEALER WHO STATED THAT THEY HAD NO COMPLAINTS ABOUT THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 40,000. UPDATED 03/24/11*LJ UPDATED 04/01/11 THE CONSUMER ALSO STATED THE AIR BAGS FAILED TO DEPLOY. UPDATED 04/29/11

Mileage: 40,000

TL*THE CONTACT OWNS A 2004 NISSAN SENTRA. WHEN THE CONTACT STARTED THE VEHICLE, THE PASSENGER SIDE AIR BAG SUDDENLY DEPLOYED WITHOUT WARNING. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THE CONTACT PREVIOUSLY NOTICED THAT THE AIR BAG LIGHT HAD APPEARED ON THE DASHBOARD. THE CURRENT AND FAILURE MILEAGES WERE 85000.

Mileage: 85,000

THIS IS A NEW UPDATE AND SEE #10301656 . LESS THAN 3 WEEKS SINCE MY LAST REPAIR, MY 2004 SENTRA AIRBAG LIGHT IS FLASHING AGAIN. I TOOK IT BACK TO THE DEALER AND THEY ARE NOW SAYING THE COMPUTER IS BAD AND NEEDS TO BE REPLACED FOR $667. I ASKED THE SERVICE ADVISER HOW DID HE KNOW THE PREVIOUS THREE SEAT BELT ASSEMBLIES WERE BAD AND HE SAID THE ERROR CODE TOLD HIM SO. I ASKED HIM WHAT LED HIM TO BELIEVE THE COMPUTER IS BAD THIS TIME, AND HE SAID THEY HAVE TO TRY SOMETHING ELSE AND WORK UPSTREAM SINCE THE LAST THREE FIXES DID NOT WORK. I ASKED HIM IF HE IS SURE THE COMPUTER IS THE PROBLEM AND HE CAN NOT SAY OR GIVE ME A GOOD ANSWER. I TOLD HIM I WILL NOT BE KEEPING THE CAR ONCE IT IS FIXED AND SO THEY BETTER DO A THROUGH JOB TO PROTECT THE NEXT BUYER NOW THAT THE CAR HAS (4) REPAIR RECORDS DUE TO AIRBAG SYSTEM FAILURE. I CALLED THE NISSAN HQ FOR ASSISTANCE AND THEY IN TURN CONTACT THE LOCAL DEALER FOR INFORMATION. THE ONLY DISCREPANCY I CAN DETERMINE IS NOW THE SHOP CLAIMS TO HAVE ERROR CODES THAT PIN POINT THE PROBLEM. NISSAN HQ SAID THE CAR IS OUT OF WARRANTY BUT I TOLD THEM THE FIRST INCIDENT OCCURRED UNDER THE WARRANTY PERIOD AND IT TOOK THEM (4) TIMES AND STILL COULDN'T GET IT RIGHT. I BELIEVED THE NISSAN AIRBAG RESTRAINT HAS SOME DESIGN FLAW BECAUSE ALL OF THE REPLACED ASSEMBLIES ARE ON THE PASSENGER SIDE AND I AM THE LONE DRIVER. +++++++ I AM REPORTING A SAFETY CONCERN TO NHTSB BECAUSE THE SAME SEAT BELT COMPONENT FOR MY 2004 NISSAN SENTRA 1.8L SEDAN HAS FAILED THREE TIMES WITHIN A SPAN OF 5,209 MILES . THE LOCAL NISSAN DEALER HAS NO EXPLANATION FOR THE REPEATED FAILURES: 12/23/2008 @ 46,401 MILES; 8/13/2009 @ 48,000 MILES; 1/19/2010 @ 51,610 MILES. NISSAN DEALER CORRECTED THE PROBLEMS EACH TIME UNDER WARRANTY WITH BELT ASSY - TONGUE #86884-6Z604 . THE AIRBAG LIGHT CAME ON AND STAYED FLASHING EACH TIME UNTIL THE PROBLEM IS CORRECTED. I DO NOT KNOW IF THE ENTIRE SAFETY RESTRAINT SYSTEM ITSELF HAS BEEN COMPROMISED WITH A SINGLE CO. *TR

Mileage: 51,800

I AM REPORTING A SAFETY CONCERN TO NHTSB BECAUSE THE SAME SEAT BELT COMPONENT FOR MY 2004 NISSAN SENTRA 1.8L SEDAN HAS FAILED THREE TIMES WITHIN A SPAN OF 5,209 MILES . THE LOCAL NISSAN DEALER HAS NO EXPLANATION FOR THE REPEATED FAILURES: 12/23/2008 @ 46,401 MILES; 8/13/2009 @ 48,000 MILES; 1/19/2010 @ 51,610 MILES. NISSAN DEALER CORRECTED THE PROBLEMS EACH TIME UNDER WARRANTY WITH BELT ASSY - TONGUE #86884-6Z604 . THE AIRBAG LIGHT CAME ON AND STAYED FLASHING EACH TIME UNTIL THE PROBLEM IS CORRECTED. I DO NOT KNOW IF THE ENTIRE SAFETY RESTRAINT SYSTEM ITSELF HAS BEEN COMPROMISED WITH A SINGLE COMPONENT FAILURE. THE FRONT PASSENGER SEAT IS RARELY OCCUPIED AS I AM THE LONE DRIVER OF THIS CAR AND CARRY NO PASSENGER. I HAVE WRITTEN TO NISSAN CONSUMER AFFAIRS, P.O.BOX 685003, FRANKLIN TN 37068-5003 LAST AUG 22, 2009 ABOUT THIS SAFETY CONCERN AND NISSAN HAS NOT RESPONDED. *TR

Mileage: 51,610

THE CAR WAS INVOLVED A FRONT IMPACT ACCIDENT WHICH WAS HARD ENOUGH TO RESULT IN THE VEHICLE BEING DEEMED AS A TOTAL LOSS BY THE INSURANCE COMPANY. IN THIS ACCIDENT NEITHER THE PASSENGER NOR THE DRIVER AIR BAGS DEPLOYED. *TR

Mileage: 76,000

DRIVE A 2004 NISSIAN I CRASHED MY CAR ..I BROKE..THE AXEL ON MY CAR AND THE AXEL OF A FORD FOUCES 2003 THE AIR BAGS NEVER WENT OFF AND THE SEAT BELT NEVER HELD.THE LAWYER OD SOUTH DAKOTA SAID THEY WERE TO SMALL OF A STATE TO GO THREW AND.TO TRY OUT SIDE STATES. FOR AIR BAGS AND SEAT BELTS. I HAVE THE POLICE REPORT AND HOSPITAL BILL. PLUSS I TOOK PICTURES IF YOU WOULD LIKE THEM SENT VIA E-MAIL I CAN.. THANK YOU. *CN

I WAS IN AN ACCIDENT ON AN INTERSTATE, THE IMPACT WAS AT ABOUT 70 MPH TO THE FRONT DRIVER'S SIDE IN A NISSAN SENTRA. THE IMPACT WAS HARD ENOUGH TO DAMAGE THE SHIFT THE DASHBOARD ALONG WITH THE REST OF THE FRONT OF THE CAR. THE AIRBAGS DID NOT DEPLOY. *NM

WHILE DRIVING 25 MPH CONSUMER APPLIED THE BRAKE PEDAL AND BRAKES FAILED. CONSUMER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND IT COLLIDED WITH THE VEHICLE IN FRONT. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, BUT THE CAUSE OF THE PROBLEM WAS NOT DETERMINED. *AK

20 FEET AFTER PULLING OUT OF THE DRIVEWAY, SUDDENLY THERE WAS A VIBRATION IN THE STEERING, THE BRAKES FAILED TO FUNCTION, THE VEHICLE VEERED TO THE LEFT AND WENT INTO A DITCH AND IMPACTED A SEWER DRAIN. THE DRIVER WAS SEVERELY BURNED BY THE AIRBAGS WHEN THEY DEPLOYED. THE INSURANCE COMPANY TOTALED THE VEHICLE. THE CAUSE OF THE ABOVE FAILURES IS UNDETERMINED. *JB

Mileage: 2,800