2020 NISSAN SENTRA Back Over Prevention Problems

The contact owns a 2020 Nissan Sentra. The contact stated that while in reverse(R), the rearview camera image failed to display. No warning lights illuminated. The vehicle was taken to a local dealer, where it was repaired under warranty; however, the failure reoccurred. The same local dealer was contacted, but the vehicle was not repaired because there was no recall associated with the VIN. The manufacturer was made aware of the failure. The failure mileage was approximately 32,440.

Mileage: 32,440

While in reverse, my backup camera does not engage, instead it will display a blue scree or altered fuzzy incomplete image of what's behind me. While parking, parking collision warning will go off displaying a warning and sound with multiple beeps while my automatic emergency braking system will engage my brakes while reversing unexpectedly without obstacles in the way. This causes whiplash, panic, to the driver and sudden stops causing a hazard to other drivers while wearing out my braking system I've had to replace brake pads and roaders due to warping more frequently than normal function. While driving the forward collision warning will display a malfunction warning on my dash and sometimes engages my brakes unexpectedly with no object in front of me. This has led to sudden stops in the middle of the road causing other cars to slam their brakes so they don't rear-end me. I have reported this to a local mechanic while we replaced my shocks, he stated there was wires loose and he secured them causing my backup camera to work for a short time after. It soon went back to being a blue screen or having an altered fuzzy image when reversing. These has been a reoccurring issue but I am in Germany so I have yet to find a dealership willing to inspect the vehicle. I believe the first issues started in March 2024 after I purchased the car from a friend.

The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (STEERING). The vehicle was taken to the dealer for the recall repair. As per the dealer, the recall repair was completed. The contact never received a receipt or any documentation regarding the recall repair and doubted that the recall repair was performed. The contact stated that on a separate occasion, the rearview camera displayed a blue image while the vehicle was in reverse(R). The contact stated that the failure obstructed driving visibility, preventing the safe operation of the vehicle. The contact was unsure if a recall notification had been received regarding the back over prevention system. The dealer requested payment, and the contact refused because the vehicle was under recall. The manufacturer was notified of the failure. The failure mileage was approximately 67,000.

Mileage: 67,000

After taking my car to the dealership for recall repairs, the backup camera, on multiple occasions has given me a blue screen. I have never had this issue prior to recall repairs.

back up camera not working

The contact owns a 2020 Nissan Sentra. The contact stated that while her son was reversing from a driveway, a Springfield Public School bus crashed into the rear of the vehicle. There was no beeping sound from the camera alerting the driver of an oncoming vehicle. The camera screen was frozen. There were no reported injuries, air bag deployment, or fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that the failure was related to NHTSA Recall Number 23V-628000 (Back Over Prevention). The failure mileage was approximately 50,000.

Mileage: 50,000

The contact owns a 2020 Nissan Sentra. The contact stated that their backup camera would fail to display the rear view intermittently. The contact received notification of NHTSA Campaign Number: 23V628000 (Back Over Prevention). The contact stated the failure persisted despite the recall remedy being completed. The vehicle was taken to the dealer who inspected the vehicle under NHTSA Campaign Number: 23V628000 (Back Over Prevention) and determined that the camera did not need to be replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 16,000.

Mileage: 16,000

Car was on. The original, rear camera display screen, was fully functional when the vehicle was put in reverse previously. The rear camera was always functional/ this is the first time I’ve seen this occur. The car was put in reverse but this time the rear camera screen was completely blue. I put the car in park, waited a few seconds, and then put it back in reverse; only to have the same result. I came out of the car, opened the trunk, and closed the trunk. When I went back into the car, the rear camera was showing on the screen. I made a video as well.

Car was on. The original, rear camera display screen, was fully functional when the vehicle was put in reverse previously. The rear camera was always functional/ this is the first time I’ve seen this occur. The car was put in reverse but this time the rear camera screen was completely blue. I put the car in park, waited a few seconds, and then put it back in reverse; only to have the same result. I came out of the car, opened the trunk, and closed the trunk. When I went back into the car, the rear camera was showing on the screen. I made a video as well.

Vehicle first developed a issue the following day I got it. The first issue was "Engine Malfunction, Power Reduced, Service Now". So I took it to the service center at Mossy Nissan in El Cajon, CA where they service the vehicle, but I continued to get that error on numerous occasions. Another issue, the instrument cluster and infotainment system would randomly restart while driving that has happened numerous times as well. Another issue, the panorama vehicle camera system would crash and not function any more, that occured numerous times. Another issue, while driving the vehicle I noticed the lane keep assist stopped functioning on numerous occasions. Another issue, while deriving the vehicle I felt the car would sway to certain side, I don't remember what side though. All of these issues have been addressed at the service center, but some of them still continued. So I filled a complaint with Nissan Motors and they were initially gonna repurchase the vehicle back as a lemon. But they backed out of the deal. Since I feel the car is unsafe to drive due to electrical issues, the car has been sitting at the Nissan service center since April 2021. They also refuse to address the recent recall associated with the vehicle.

Back-up camera display intermittently displays "blue screen" when car in reverse (has been on-going issue since taking delivery of car 3-2020 and, as a result of current pandemic, do not drive as much as I might otherwise have driven - 9,500 miles on car a this point). Have taken to dealership several times for them to diagnose and fix problem - no success. One visit to dealer they witnessed failure and supposedly documented in their tracking system. As mentioned, this is intermittent problem which makes it all the more aggravating as does not fail all the time. Yes, vehicle is available for inspection, if needed. Currently trying to find convenient time to take car back to shop for additional review as requested by Nissan regional team. Thanks,