2010 NISSAN VERSA Suspension Problems

There has been a popping and creaking noise when turning the wheel at low speeds to the left, the passenger side of the car has now dropped and the spring, struts and mounts have to be replaced. The same issue that these make and models were recalled for, yet the vin does not have any recalls.

DRIVER SIDE REAR COIL SPRING BROKE WITHOUT WARNING. CAR WAS IN MOTION ON A CITY STREET. ROAD SURFACE WAS SMOOTH. NO BUMPS, POTHOLES OR RAILROAD TRACKS.

Mileage: 47,500

DRIVER SIDE FRONT COIL SPRING BROKE WHILE VEHICLE IN MOTION ON A CITY STREET. CLUNKING SOUND HEARD THEREAFTER FROM SAME AREA.

Mileage: 47,400

MY FRONT LEFT SUSPENSION COIL JUST BROKE WHILE DRIVING OVER A SEWER COVER ON A SIDE STREET. THE FRONT LEFT END OF MY CAR DROPPED A NOT AND A METAL PIECE OF COIL FLEW OUT FROM THE BOTTOM OF MY CAR WHICH I RECOVERED. I SEE THIS IS AN ISSUE THAT HAD A RECALL, ALSO NEVER GOT THE AIRBAG RECALLED.

Mileage: 71,639

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHILE DRIVING 30 MPH, THE CONTACT HAD DIFFICULTY CONTROLLING THE VEHICLE. THE VEHICLE BEGAN TO LEAN TO THE LEFT, WHICH MADE IT DIFFICULT TO STEER. THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SPRING BECAME FRACTURED FROM THE BEARING. THE DEALER AND MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. *BF CONSUMER STATED PHOTOGRAPHS OF THE COIL SPRING ARE ENCLOSED FRONT LEFT.*JB

Mileage: 140,000

THE PARTICULARS: - BROUGHT MY VEHICLE INTO A NISSAN DEALERSHIP ON 25-JAN-2019 TO HAVE THEM HANDLE WORK RELATED TO THEIR AIR-BAG RECALL - NISSAN ALSO HAD A RECALL PROGRAM RELATIVE TO ITS FRONT-END SUSPENSION SPRINGS, HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2015/RCLRPT-15V573-4667.PDF - ON 21-AUGUST-2018, ONE OF MY SUSPENSION COILS HAD COMPLETELY ERODED AND THE OTHER COIL WAS CLOSE TO FULLY ERODING. THANKFULLY, THE WORN-OUT COILS WERE NOTICED WHILE THE CAR WAS NOT ON ANY ROADWAY. - 8/21/2018 WAS A TUESDAY. MY SUPERVISOR WAS FINE IN ALLOWING ME TO WORK REMOTELY THEN WHILE AN INDEPENDENT MECHANIC MADE THE NECESSARY REPAIRS, RELATIVE TO NHTSA 15V-573. - WHEN I HAD SET UP MY APPOINTMENT WITH THE DEALERSHIP IN MID-DEC., 2018 (FOR 1/25/19), I WAS TOLD BY THE NISSAN ON-SITE REPRESENTATIVE THAT REIMBURSEMENT FOR MY UPFRONT EXPENSES TIED TO THE WORK ON THE SUSPENSION-COIL (NHTSA) RECALL SHOULD NOT BE A PROBLEM. IT WAS JUST HER LOCATION COULD NOT FACILITATE THE REIMBURSEMENT. FISCALS ARE HANDLED BY NISSAN'S CORPORATE OFFICE. - ON 25-JAN-2019, THE NISSAN MECHANICS TOOK PHOTOS OF THE NEW COILS, IN ORDER FOR THE NISSAN CORPORATE OFFICE TO HAVE THAT PROOF. - ALAS, AFTER A SERIES OF EMAILS (WHICH I ALL HAVE) AND PHONE CALLS WITH NISSAN'S CORPORATE OFFICE, THEY CHOSE TO DENY ME ANY REIMBURSEMENT FOR A MANUFACTURER DEFECT, PER NHTSA'S 15V-573. - SO, NISSAN'S DEFECT AND RECALL HAS ME OUT OF > $1,100, THUS COSTING ME FOR THEIR DEFECT! - THEIR INTERNAL CALL-CENTER, BASED IN 0NTARI0, CLOSED CASE ON 2/11/19, WHEN NISSAN'S CORPORATE OFFICE TOLD ME THEY COULD NOT MAKE REIMBURSEMENT BECAUSE THE INDEPENDENT MECHANIC DID NOT HAVE THE WORD, "COIL" WRITTEN ON THE WORK ORDER / RECEIPT! - NISSAN SENT ME, THE CUSTOMER, INTO MINION MODE WITH THEIR DEFECT. IT IS NOT EXISTING CAR OWNERS' FAULTS NISSAN CANNOT GET NEW OWNERS TO MAKE THEIR PAYMENTS! THIS FLEECING MUST NOT HAPPEN!

Mileage: 149,000

RECENTLY MY WIFE WAS DRIVING HER CAR (2010 NISSAN VERSA) AND THE FRONT RIGHT COIL SPRING SNAPPED. SHE WAS DRIVING AT ABOUT 20MPH ON A STRAIGHT PAVED ROAD. THERE WERE NO POTHOLES ON THIS ROAD WHEN THIS OCCURRED. THE RESULT WAS IT GOUGING OUT THE RIGHT PASSENGER SIDE TIRE. SINCE SHE WAS TRAVELING AT A SLOW SPEED AND WAS VIGILANT ENOUGH TO SEE SMOKE AND STOP BEFORE THE TIRE WAS BLOWN OUT. AFTER DOING SOME RESEARCH I FOUND THAT THE COIL SPRING BREAKING WAS AN ISSUE FOR 07-12 NISSAN VERSES. BUT WHEN CALLING NISSAN ABOUT THE PROBLEM. I WAS TOLD THAT MY CAR WASN'T COVERED EVEN THO IT IS REGISTERED IN ONE OF THE "SALT BELT STATES".

Mileage: 110,000

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V573000 (SUSPENSION), 17V449000 (AIR BAGS), AND 16V044000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (NATIONWIDE NISSAN, 2085 YORK RD, LUTHERVILLE, MD 21093) AND THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

"TAKATA RECALL" MY DEALERSHIP SAID THAT THERE'S A RESTRICTION SO THAT THEY CAN'T FIX IT AND THEY CAN'T EVEN GET THE PARTS IN FOR MY COIL SPRINGS AND MY CAR IS COMPLETELY IMMOBILE RIGHT NOW

Mileage: 129,000

FRONT STRUTS MAKING CLUNKING NOISE, HAVE FOUND A CRACK IN THE SPRING OF THE DRIVERS SIDE OF HE CAR. SEEMS THERE IS A ACTIVE COMPLAINTS AND A FIX FOR THIS BUT HAS ONLY INCLUDED FOR CERTAIN STATES DUE TO ROAD SALT. KANSAS IS A MIDWESTERN STATE THAT ALSO USES ROAD SALT AND BRINE FOR ROADWAYS.

Mileage: 127,562

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 NISSAN VERSA. THE VEHICLE WAS INCLUDED IN BUT NOT NOTIFIED RECENTLY OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER'S CUSTOMER CARE ASSOCIATE STATED THAT THE PART MAY BE AVAILABLE IN MID SPRING 2018. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V573000 (SUSPENSION). ALAN WEBB NISSAN (3608 NE AUTO MALL DR, VANCOUVER, WA 98662, (360) 892-9004) WAS CONTACTED FOR AN APPOINTMENT. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

2010 NISSAN VERSA 1,8 HATCHBACK, RECALL SPRING ISSUE REPLACED , AND THE 7 YEARS OLD STRUTS ARE THE SAME NOW THE SPRINGS AND STRUTS AREN'T WORKING TOGETHER THIS IS STARTING TO LEAD TO SUSPENSION ISSUE THAT WEREN'T THERE BEFORE THE REPLACEMENT OF THE SPRINGS THE CAR DOES NOT HAVE 30,000 MILES YET.

Mileage: 26,630

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE COIL SPRING FAILED WHILE DRIVING IN REVERSE. THE VEHICLE WAS TAKEN TO THE WESTON DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. THE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 80,000

LEAVING WORK TODAY I NOTICED A LOUD CLUNK FROM THE FRONT END OF MY CAR AT AROUND 10 MPH. UPON INSPECTION I FOUND THAT THE FRONT PASSENGER COIL SPRING WAS COMPLETELY CORRODED AND BROKEN. CALLING THE NISSAN DEALERSHIP I WAS INFORMED THAT THERE IS A VOLUNTARY RECALL INVOLVING THIS EXACT SITUATION BUT THAT THE RECALL DOES NOT APPLY TO ME SINCE I LIVE IN A STATE NOT LISTED. I LIVE IN A COUNTY IN KANSAS THAT BORDERS MISSOURI. I ALSO WORK IN MISSOURI AND THE VAST MAJORITY OF MY DRIVING IS IN MISSOURI BUT THIS DID NOT MATTER TO NISSAN AND I WAS INFORMED THAT I WOULD STILL BE RESPONSIBLE FOR THE REPAIRS. HOW IS THIS FAIR? CORROSION IS CORROSION, ESPECIALLY WHEN IT IS A KNOWN DEFECT. THIS COULD HAVE KILLED ME OR SOMEONE ELSE.

Mileage: 95,262

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V349000 (AIR BAGS) AND 15V573000 (SUSPENSION). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT. UPDATED 01/31/2017*CT

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT STATED THAT THE VEHICLE WAS PULLING IN THE FRONT END AND SWAYED TO THE RIGHT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V573000 (SUSPENSION). THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR INSPECTION AND DIAGNOSED AS WELL AS TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHILE DRIVING VARIOUS SPEEDS, THE FRONT SPRING COLLAPSED AND CAUSED THE WHEELS TO LOCK UP. THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS DESCRIBED IN NHTSA CAMPAIGN NUMBER: 15V573000 (SUSPENSION); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 92,000.

Mileage: 92,000

I HERE A LOUD POPPING NOISE IN THE RIGHT FRONT OF THE VEHICLE WHEN MOVING IN EITHER DIRECTION. HAVING PROBLEMS KEEPING TIRES ON FRONT OF VEHICLE. STARTED SEVERAL YEARS AGO BUT GETTING LOUDER AND BEGINNING TO FEEL IT IN THE STEERING WHEEL.

Mileage: 85,000

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHILE DRIVING 55 MPH, AN ABNORMAL SOUND EMITTED FROM THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHOCK ABSORBER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION WAS DEFECTIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,000.

Mileage: 36,000

THIS IS A 2010 NISSAN VERSA. I BOUGHT THE CAR BRAND NEW. HAS 35K MILES ON IT. ALREADY REPLACED TRANSMISSION IN 2013. HAVE HAD NUMEROUS TIRE ISSUES THAT THE MECHANICS CAN'T SEEM TO FIGURE OUT, WHEN I TAKE IT TO THE DEALER, THEY WANT TO CHARGE HIGH DOLLARS AND THE ISSUE STILL EXISTS. TODAY WHILE BACKING STRAIGHT OUT OF MY DRIVEWAY I HEARD A HUGE BANG FOLLOWED BY THE CAR NOT MOVING FORWARD OR BACKWARDS. MY NEIGHBOR CAME OUT AND INFORMED ME THAT THE BALL JOINT ON THE RIGHT FRONT PASSENGER SIDE HAD SNAPPED. HE ALSO INDICATED THAT THIS SHOULDN'T HAPPEN TO A CAR FROM 2010 AND WITH SUCH LOW MILEAGE. THIS CAR HAS BEEN A NIGHTMARE AND MONEY PIT.

Mileage: 35,000

MY FRONT COIL SPRING BROKE ON ME. I INSPECTED IT AND IT CLEARLY LOOKS LIKE RUST DAMAGE FROM LACK OF RUST PROTECTANT. I SAW THERE IS A HUGE RECALL TO THE FRONT COIL SPRINGS OF NISSAN VERSAS AND THE ONLY REASON MY VEHICLE DID NOT QUALIFY IS BECAUSE SOMEHOW THE NHTSA DOESN'T CONSIDER NEBRASKA A 'WINTER STATE'. WE HAVE WINTER WEATHER JUST LIKE OTHER STATES THAT WERE INCLUDED IN THE RECALL(IOWA, MISSOURI) AND OUR STATE DOES USE PLENTY OF SALT ON OUR ROADS. IT SEEMS COMPLETELY RIDICULOUS THAT MY CAR WOULDN'T QUALIFY BECAUSE I'M IN NEBRASKA AND NOT IOWA OR MISSOURI. THE FACT THAT I HAD TO SPEND ALMOST $1K TO FIX THIS DOESN'T MAKE ANY SENSE WHEN THE MANUFACTUER'S DEFECT IS CLEARLY THE CAUSE. ALSO, IT FELT INCREDIBLY DANGEROUS WHEN THIS BROKE ON ME. I WAS DRIVING AND ALMOST LOST CONTROL OF THE VEHICLE COMPLETELY. I FELT LUCKY I EVEN MADE IT HOME AND TO THE DEALERSHIP FOR REPAIRS.

Mileage: 117,000

WE LIVE IN VIRGINIA, WHILE MY 18 YEAR OLD WAS DRIVING OUT OF HIGH SCHOOL TO COME HOME HE FELT A HUGE BUMP COMING AROUND THE CORNER COMING HOME (THANK GOODNESS HE WAS CLOSE TO OUR NEIGHBORHOOD AND NOT IN THE HIGHWAY). HE STOPPED THE VEHICLE CLOSE TO THE HOUSE AND NOTICED THAT AS HE WAS TURNING THE COILS MUST HAVE HIT THE TIRE BUT DUE TO THE RUST UNDER THE CAR FROM THE SALT THE MUFFLER FELL OFF. THIS COULD HAVE CAUSE SOME SEVERE DAMAGE TO SOMEONE DRIVING BEHIND HIM IF HE WAS DRIVING FASTER OR IN THE HIGHWAY. I HAVE CALLED NISSAN COOPERATION FIRST TO EXPLAIN THE SITUATION. BUT SINCE NISSAN REPRESENTATIVE MADE A SPECTACLE OF HERSELF WHEN I TOLD HER I HAD CANCER AND ITS THE ONLY VEHICLE WE HAVE THAT MY SON TAKES ME TO APPOINTMENTS THEY UNAVOIDABLY HAVE BEEN AVOIDING TO CALL ME BACK.. SHE TOLD ME I DONT SOUND LIKE I HAVE CANCER!! I DIDNT CALL FOR IGNORANCE I CALLED TO HAVE MY ISSUE RESOLVED NOT TO HAVE MY CANCER THROWN IN MY FACE. THEY HAD MY CLAIM NUMBER #21697765 TRANSFERRED TO THEIR HEAD OFFICE DUE TO THE INSENSITIVITY AND THE ISSUE. THEIR HEAD OFFICE CALLS AND LEAVES ME MESSAGES AT THE WORST TIMES OF THE DAY AND NEVER CALLS ME BACK WHEN I CALL. I AM ADDING A PICTURE OF THE RUSTED MUFFLER AND THE DAMAGE IT COULD HAVE CAUSED MY SON AND HIS LIFE AND OTHERS ON THE ROAD! TRULY THIS IS IRRESPONSIBLE ON NISSAN'S PART!!! I HAVEN'T EVEN PASSED 67000 MILES ON MY CAR. PLEASE KNOW THAT ALLSTATE WAS CALLED AND ADVISED OF ISSUE ON FEB.17,2015 SAME DAY AS INCIDENT. MY REPRESENTATIVES NAME WAS SARAH AND SHE ADVISED ME TO CALL NISSAN AND THEY MUST SUPPLY A BETTER PART OR A BETTER VEHICLE DUE TO A LACK OF RESPONSE AND LACK OF SAFETY PARAMETER OF MY SONS LIFE AND IF I WAS I THE VEHICLE, MY LIFE!

Mileage: 67,356

PASSENGER SIDE FRONT COIL SPRING BROKE WHILE DRIVING ON A PAVED ROAD IN TOWN. THERE IS A KNOWN ISSUE WITH THESE SPRINGS, AND A RECALL IN PLACE, BUT MY STATE IS NOT COVERED BY THE RECALL (EVEN THOUGH OUR ROADS ARE SALTED IN NEBRASKA ALSO). THE COIL RUBBED ON THE TIRE, RUINING IT AS WELL.

Mileage: 79,390

MY FRONT COIL SPRING BROKE WHILE DRIVING; VERY DANGEROUS. I HAD IT TOWED TO A LOCAL MECHANIC. IT IS STILL IN THE SHOP. TONIGHT I FOUND YOUR RECALL WEBSITE AND LEARNED THE FRONT COIL SPRINGS ARE LISTED FOR RECALL. I NEVER RECEIVED NOTIFICATION FROM NISSAN ABOUT THE RECALL. I SUSPECT THEY ARE NOT NOTIFYING CUSTOMERS.

Mileage: 38,000

WHILE PULLING OUT OF A GAS STATION, I WAS TURNING RIGHT ONTO A ROAD AT APPROXIMATELY 20MPH WHEN I HEARD A LOUD POP NEAR THE FRONT RIGHT OF THE CAR. THE CAR WOULD SHIFT TOWARDS THE RIGHT WHEN BREAKING. I DIDN'T INITIALLY SEE ANYTHING WRONG AND HAD TO CONTINUE DRIVING IT. WHEN WE CALLED LOCAL NISSAN DEALERSHIPS, THEY WANTED TOO MUCH TO JUST SIMPLY PUT TUE CAR UP ON A LIFT TO DIAGNOSE THE ISSUE. TOOK IT TO A SMALL LOCAL SHOP, AND HAD IT PUT ON A LIFT. THE SUBFRAME HAD A BUSHING BREAK AND SEPARATE FROM THE MAIN BODY OF THE CAR, CAUSING THE WHOLE SUBFRAME TO MOVE FREELY. AFTER HAVING HAD REMOVED THE SUBFRAME, IT SHOWED ENOUGH CORROSIVE RUST THAT IT APPEARED TO COME OFF OF A CAR THAT SAT UP IN NORTHERN STATES FOR WAY TOO LONG, BEEN DRIVEN ON SALT ROADS, OR EXPOSED TO SALT FOR APPROXIMATELY 15-20 YEARS. I AM THE ORIGINAL OWNER OF THE CAR, AND HAVE NEVER LEFT THE STATE OF FLORIDA IN THE FIVE YEARS I'VE OWNED IT. I BOUGHT THE CAR WITH ONLY 8 MI ON IT AND THE PART FAILED AT APPROXIMATELY 117,000MI. NISSAN REFUSED TO DO ANYTHING WHEN I CALLED THE LOCAL DEALERSHIP, HOWEVER THIS RUST DID NOT JUST SHOW UP IN THE LAST 17,000MI PAST MY EXTENDED WARRANTY. THE LOCAL NISSAN DEALERSHIP, AND TWO OTHER SHOPS HAVE HAD TO DO OIL CHANGES, AND NOT ONCE WAS THIS ISSUE BROUGHT TO MY ATTENTION. IT DID NOT JUST SHOW UP OVERNIGHT, AND IN NO WAY WITHIN THE LAST 17-20,000 MI.

Mileage: 117,000

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAING NUMBER: 15V573000 (SUSPENSION) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

IN MAY 2015 THE RIGHT SIDE FRONT SUSPENSION COIL SNAPPED. I HAD IT REPLACED AT A NISSAN DEALER AT A COST OF $270.26. ON OCT 22, 2015 THE LEFT SIDE FRONT SUSPENSION COIL SNAPPED. IT TOOK THE NISSAN DEALER NEARLY 2 WEEKS TO GET THE PART AND REPLACE IT, AT COST OF $401.93. THE CAR WAS SITTING IN A PARKING LOT THE FIRST TIME AND WAS SITTING IN MY DRIVEWAY THE 2ND TIME. THE BROKEN PART WAS FOUND ON THE GROUND AT THESE LOCATIONS.

Mileage: 80,699

I SUBMITTED A COMPLAINT IN OCTOBER OF 2014 REGARDING MY FAILED FRONT END SUSPENSION. SUCH ISSUE HAS SINCE GENERATED A RECALL. THE MANUFACTURER RECEIVED THE SAME REPAIR DOCUMENTATION PROVIDED TO YOUR INVESTIGATOR. THEY WILL NOT CONSIDER MY REIMBURSEMENT REQUEST UNLESS I ALLOW A NISSAN SERVICE TECH TAKE MY FRONT END SUSPENSION APART AND RE-PERFORM THE REPAIR WORK COMPLETED BY A NON-NISSAN TECH IN OCTOBER. I AM ONLY REQUESTING REIMBURSEMENT OF PART COSTS AND NOT LABOR. I HAVE OFFERED TO ALLOW A NISSAN TECH TO INSPECT THE WORK, BUT THIS RESOLUTION HAS BEEN DEEM UNACCEPTABLE BY NISSAN. ESSENTIALLY, THEY PROTECT THEMSELVES AGAINST BEING RESPONSIBLE FOR REIMBURSEMENT DONE PRIOR TO RECALL UNLESS PERFORMED BY THEIR TECHNICIANS. IS THIS ENFORCEABLE? MORE IMPORTANTLY, THE COIL WAS THE ONLY PIECE OF THE SUSPENSION RECALLED DESPITE THE FACT THAT GASKETS WERE MISSING FROM THE ASSEMBLY WHICH LED TO METAL ON METAL CONTACT AND THEREFORE WEAKENED THE STRUT ASSEMBLY NOT THE ROAD SALT AS THEY INDICATE IN THEIR RECALL. DO I HAVE ANY RECOURSE? I WOULDN'T AUTHORIZE SUCH NONSENSE FOR A $ 139 REFUND BECAUSE IT JUST MAKES NO SENSE IN TERMS OF LOST TIME. STRUT 1 IMAGE IS THE FAILED STRUT ASSEMBLY. STRUT 2 IS THE FACTORY STRUT ASSEMBLY.

Mileage: 50,000

RIGHT REAR TOE IS OUT OF SPEC. CURRENT READING IS .56 DEGREES AND SHOULD BE .32 TO -.05 DEGREES. ALIGNMENT SERVICE (PEPBOYS) SAYS TOE CAN NOT BE ADJUSTED ON THIS VEHICLE PER MANUFACTURE CONFIGURATION OF REAR SUSPENSION. THIS SEEMS TO ME LIKE A SAFETY ISSUE AS TIRE WILL WEAR DOWN AND ALSO NOT GRIP ROAD SURFACE CORRECTLY.

Mileage: 50,000

I FILED CASE 10786015 AND THE FILE UPLOAD DID NOT WORK. THIS IS A RETRY TO INCLUDE THE WHEEL ALIGNMENT REPORT (SEE ATTACHED). THE REAR TOE ALIGNMENT IS NOT ADJUSTABLE PER MANUFACTURER DESIGN. I BELIEVE THIS IS A SAFETY ISSUE.

Mileage: 50,000

LEFT FRONT SPRING BROKEN.

Mileage: 46,056

WHEN DRIVING DOWN THE EXPRESSWAY I WENT OVER A BUMP IN THE ROAD AND THE DRIVER'S SIDE REAR COIL SPRING BROKE. APPROXIMATELY THE FIRST 1/2 TO 3/4 OF A ROTATION OF THE BOTTOM PART OF THE COIL SPRING BROKE OFF AND WAS SITTING LOOSE IN THE COIL SPRING POCKET ON THE REAR AXLE. THIS FAILURE APPEARS TO BE THE EXACT SAME AS THE PASSENGERS FRONT COIL SPRING WHEN IT FAILED BACK IN APPROX. JUNE 2015 WHICH I ALREADY REPORT (REFERENCE # 10726251). I HAVE SAVED ALL OF THE OLD SPRINGS (BROKEN AND NON BROKEN) WHEN I MADE THE REPAIRS WITH NEW PART SETS THAT I PURCHASED FROM NISSAN DEALER IN GRAND BLANC, MI.

Mileage: 165,283

AFTER ROUTINE OIL CHANGE AT LOUGHEAD NISSAN WE WERE INFORMED THAT BOTH FRONT SUSPENSION SPRINGS WERE BROKEN. THE SERVICE MANAGER CALLED IT "NORMAL WEAR AND TEAR". THE REPLACEMENT PRICE FOR A "KIT" OF STRUTS AND SPRINGS FOR BOTH FRONT SIDES IS ESTIMATED AT $1030. DIAGNOSIS WAS CONFIRMED BY PEP BOYS MECHANIC WHO SAID IT WAS AN OBVIOUS DEFECT. FOR SAFETY REASONS WORK IS BEING COMPLETED AT DEALER TODAY. VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND WE HAVE NEVER HIT A BUMP OR ANYTHING ELSE THAT WOULD CAUSE THIS SUSPENSION FAILURE.

Mileage: 29,919

THE LEFT FRONT COIL SPRING BROKE 7/23/2015 AS I WAS DRIVING HOME AT APPROX. 30MPH.

Mileage: 41,450

I WAS READING A WEB SITE ABOUT VEHICLE COMPLAINTS AND THERE WAS 93 COMPLAINTS ABOUT THE FRONT COIL SPRINGS ON NISSAN VERSUS SNAPPING AND BLOWING OUT TIRES.I WENT OUT TO LOOK AT OUR 2010 NISSAN VERSA AND OUR FRONT PASSENGER SIDE COIL SPRING IS BROKEN.WITH THIS MANY COMPLAINTS THERE SHOULD BE A RECALL BEFORE SOMEONE IS KILLED.THIS IS DEFINITELY A MANUFACTURERS DEFECT WITH THAT MANY INCIDENTS.PLEASE LOOK INTO THIS AND GET BACK TO ME. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 49,000

DRIVING OVER AN ORDINARY BUMP BROKE SPRING ON PASSENGER FRONT STRUT AT BOTTOM SIDE. CLANGING/RATTLING SOUND IS HEARD OVER BUMPS NOW. I CAN MOVE THE BROKEN PIECE WITH MY HAND.

Mileage: 48,500

FUEL PUMP SHUT OFF THE CAR WHILE DRIVING AND LEFT STRANDED AT 18,000 MI., ENGINE BLOWN AT 25,000 MI., NOW FORT WAYNE NISSAN WANTS TO JERK ME AROUND ON A FRONT SUSPENSION PROBLEM. THE CAR MAKES A WOBBLE SOUND WHEN TAKING OFF AFTER STARTUP THAT THEY SAY IS A ABS SAFETY TEST. PROBLEM IS IT NEVER MADE THAT SOUND BEFORE, AND ONLY AFTER ENGINE REPLACEMENT. NOT ONLY DO THEY SAY THE SOUND IS NOTHING THEY SAY THE CAR DOESN'T WOBBLE AND REFUSE TO REPLACE THE DEFECTIVE PARTS WHILE IT WAS UNDER WARRANTY. ITS ALMOST LIKE THE BRAKES ARE NOT WORKING TOO. I PAID THEM 500$ FOR FRONT BRAKES AND THE CAR STILL STRUGGLES TO STOP AND I ASSUME THAT IS BECAUSE OF THE FRONT SUSPENSION PROBLEMS. I AM SO AFRAID THAT THE SPRINGS ARE BAD JUST LIKE I SEE IN THE FORUMS. MY DAD OWNED THIS CAR FIRST PUT THE FIRST 6K MILES ON IT. THIS HAS BEEN A LEMON SINCE THE DAY I GOT IT WITH 6K MILES ON IT. SOMETHING HAS TO BE DONE. I HAVE 7 KIDS AND AM TERRIFIED THAT THIS IS BEING ALLOWED TO HAPPEN. PLEASE HELP, THIS WHOLE COIL SPRING STRUT ASSEMBLY PROBLEM IS OUT OF CONTROL, PEOPLE ARE GETTING HURT ! I HAVE ALREADY HAD 4 OPEN BACK SURGERIES AND CANNOT GO THROUGH ANOTHER.

Mileage: 18,000

SPRING BROKE UNEXPECTEDLY, WHILE DRIVING AT A LOW VELOCITY. IT'S HARD TO BELIEVE THAT A SPRING CAN BREAK AS IT DID. THE VEHICLE HAS LOW MILES, AND THE MECHANIC COULDN'T BEKIEVE IT HIMSELF. MECHANIC INFORMED ME THAT HE HAS REPAIRED TWO OTHER VEHICLES, SAME MAKE AND YEAR WITH THE SAME EXACT ISSUE, AND THE SAME EXACT SIDE. MY ESTIMATE FOR THE REPAIRS IS $1,500. IF NISSAN IS AWARE OF THE ISSUE, AND HAS DONE NOTHING ABOUT IT, THEY SHOULD BE ASHAMED OF THEIRSELVES. THIS IS A SAFETY HAZARD THAT CAN LEAD TO INJURY OR EVEN FATALITIES. I HAVE BEEN BUYING NISSAN VEHICLES FOR ALMOST TWENTY YEARS, BUT THIS HAS MADE ME LOSE CONFIDENCE IN THE COMPANY.

Mileage: 18,200

FRONT DRIVER SIDE SUSPENSION COIL SPRING BROKE RUBBING 2 INCH GOUGE INTO TIRE.

Mileage: 47,248

MY WIFE WAS DRIVING THE 2010 NISSAN VERSA HATCHBACK ON A SECONDARY ROAD DOING LESS THEN 30 MPH WHEN SHE SUDDENLY HEARD A 'BANG' SOUND. SHE THEN CLAIMED SHE HEARD A SIMILAR SOUND WHEN MAKING LEFT HAND TURNS. WHEN SHE ASKED ME TO INSPECT THE VEHICLE I WAS SHOCKED TO SEE THAT THE DRIVER'S SIDE FRONT COIL SPRING HAD BROKEN IN TWO. THAT WAS THE LAST THING I EXPECTED TO SEE. THE 'SIMILAR' SOUND SHE HEARD WAS THE SOUND OF BROKEN SECTION OF COIL SPRING RATTLING AROUND THE REMAINING SPRING/STRUT ASSEMBLY. FORTUNATELY BECAUSE OF THE NATURE OF THE BREAK IT WAS CAPTIVE AND THERE WAS NO WAY FOR IT TO BECOME SUDDENLY SEPARATED FROM THE VEHICLE WHILE DRIVING. THIS COMPONENT ON A CAR SHOULD NEVER FAIL. HAD SHE BEEN DRIVING AT HIGHWAY SPEED SHE COULD HAVE BEEN KILLED. WE PAID $350 TO HAVE ONE SPRING REPLACED!!! I STILL HAVE THE BROKEN SPRING. THE MECHANIC SAVED IT FOR ME. I ALSO HAVE CLOSE UP PHOTOGRAPHS OF THE BROKEN SPRING THAT I AM MORE THEN WILLING TO PROVIDE TO ANY AGENCY INVESTIGATING THIS MATTER. NISSAN SHOULD OWN UP AND REPLACE THESE DEFECTIVE SPRINGS BEFORE SOMEONE IS KILLED.

Mileage: 78,000

PART OF METAL COIL SPRING FELL OFF AND CAR VEERED TO LEFT WHILE DRIVING. BROUGHT TO THE SHOP. THEY HAD TO REPLACE FRONT SHOCKS. STRUTS. COILS SPRINGS AND SWAY BAR.

Mileage: 105,800

AS I WAS MAKING A LEFT-HAND TURN ON TO A ROAD, I HEARD A LOUD NOISE FROM MY PASSENGER SIDE WHEEL WELL. I THOUGHT IT WAS A ROCK, AS I DID NOT NOTICE ANYTHING WRONG AT FIRST GLANCE WHEN I LOOKED. LATER AS I DROVE DOWN THE SAME ROAD, I SAW SOMETHING IN THE ROAD AND STOPPED TO PICK IT UP. IT WAS A PIECE OF A SUSPENSION COIL/SPRING. I FELT AROUND BACK OF THE PASSENGER SIDE SUSPENSION COIL AND FELT THAT IT HAD BROKEN OFF NEAR THE BOTTOM OF THE COIL.

Mileage: 79,741

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A LOUD BANG AND THE VEHICLE STARTED SHAKING VIOLENTLY. THE CONTACT PULLED OVER AND DISCOVERED THAT THE FRONT DRIVER SIDE TIRE WAS BLOWN OUT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT CONTROL ARM FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

Mileage: 51,000

DURING ROUTINE FRONT BRAKE PAD AND ROTOR REPLACEMENT I WAS INFORMED BY MY MECHANIC THAT ONE OF THE FRONT COIL SPRINGS WAS PHYSICALLY BROKEN. IT APPEARS TO HAVE SNAPPED AND IT WAS IN JEOPARDY OF POPPING OR PUNCTURING MY TIRE. THE MECHANIC WAS SHOCKED THAT THIS WOULD HAPPEN WITH SUCH LOW MILEAGE ON THE CAR (~25,900, 5 YEARS). HE CALLED NISSAN TO ASK ABOUT THE ISSUE AND THEY SAID IT WAS A COMMON PROBLEM. BOTH FRONT COIL SPRINGS WERE REPLACED. I DO RECALL DRIVING AROUND MAY 1, 2015 ON THE HIGHWAY AROUND 65 MPH AND HEARING A LOUD CLATTERING NOISE UNDER MY CAR BUT THOUGHT NOTHING OF IT AT THE TIME. THAT COULD HAVE BEEN WHEN THE COIL SPRING SNAPPED. ...UPDATED 09/22/15 *BF UPDATED 10/27/2017*CN

Mileage: 25,900

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHILE THE VEHICLE WAS BEING INSPECTED, THE TECHNICIAN STATED THAT THE FRONT DRIVER SIDE COIL SPRING FRACTURED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

PASSENGERS FRONT COIL SPRING BROKE. APPROX. 1/2 OF FIRST COIL ON SPRING BROKE AT LOWER EDGE WHERE IT MATES TO FRONT STRUT. BROKEN COIL WAS DISCOVERED WHEN AUDIBLE SOUND COULD BE HEARD FROM FRONT SUSPENSION WHEN STARTING AND STOPPING OR TURNING LEFT WHEN COIL SPRING WOULD SHIFT ON STRUT.

Mileage: 152,000

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHILE PARKED, A LOUD GUNSHOT SOUND EMITTED FROM THE VEHICLE AND DIRT COULD BE SEEN COMING FROM THE WHEEL WELL. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE COIL SPRING SNAPPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE COIL SPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 92,000.

Mileage: 92,000

I WAS DRIVING OUT OF A PARKING LOT AT 10 MPH AND HEARD A LOUD POP SOUND COMING FROM THE PASSENGERS SIDE FRONT WHEEL AREA AND SMELLED BURNING RUBBER. I PULLED OVER AND NOTICED A 360 DEGREE GASH IN THE FRONT PASSENGER TIRE SIDEWALL. I TOOK THE TIRE OFF AND NOTICED THE SUSPENSION SPRING WAS BROKEN AND WAS SCRAPING THE SIDEWALL OF THE TIRE.

Mileage: 41,000

LEFT FRONT DRIVERS SIDE OF VEHICLE WAS MAKING A "CRUNCHING SOUND" WHILE DRIVING ON INTERSTATE 81. WHEN I GOT TO WORK, I LOOKED UP THE PROBLEM ONLINE, AND DISCOVERED IT WAS THE SAME ISSUE THAT 2010 NISSAN VERSA VEHICLES ARE HAVING.(COIL SPRINGS) TOOK IT TO A MECHANIC ON 5/20/15, AND THE MECHANIC IDENTIFIED THE PROBLEM AS A BROKEN COIL SPRING IN THE FRONT END. REPLACED THE BROKEN SPRING.

Mileage: 61,014

WHILE BACKING OUT OF A PARKING SPACE A VERY LOUD BANG OCCURRED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. UPON INSPECTION I NOTED THE SPRING HAD FRACTURED. REPAIR REQUIRED A NEW SPRING AND ALIGNMENT. LUCKY THE SPRING HELD UNTIL I COULD GET TO THE REPAIR SHOP AND DIDN'T RUIN THE TIRE, BUT TOTAL COST TO REPAIR WAS OVER $250. THE LEFT SPRING HAD BEEN REPLACED EARLIER THIS YEAR DUE TO A DEER HIT, OTHERWISE I MAY HAVE HAD TO HAVE BOTH REPLACED. LOOKING FOR A RECALL ON THIS, AS IT APPEARS TO BE A PERVASIVE ISSUE. MY REPAIR SHOP JUST HAD ANOTHER NISSAN VERSA IN LAST MONTH WITH THE SAME ISSUE.

Mileage: 173,159

TURNING INTO DRIVEWAY AND THE CAR MADE A LOUD POPPING NOISE. PASSENGER SIDE FRONT DROPPED SIGNIFICANTLY AND BEGAN RUBBING THE TIRE. CAR REPAIRS IN EXCESS OF $480 AND A TIRE REPLACEMENT. ALSO REQUIRED FOG LIGHT HOUSING DUE TO SEVERITY OF THE BREAK AND SUBSEQUENT DROP OF THE CAR ONTO THE TOP OF THE TIRE.

Mileage: 62,300

I HAVE BEEN READING REPORTS ABOUT FRONT COIL SPRING FRACTURES AND NOW I AM AFRAID TO DRIVE MY CAR. IT WAS VERY HARD FOR ME TO SAVE TO BUY THIS CAR, I AM DISABLED AND ON A VERY LOW FIXED INCOME. I WAS SO PROUD OF IT AND NOW I DON'T KNOW WHAT TO DO. WILL YOU PAY TO FIX IT?

I HAVE NOT YET BEEN INVOLVED IN A CRASH AS A RESULT OF THIS PART, BUT I HAVE ALSO EXPERIENCED A CREAKING NOISE COMING FROM THE FRONT PASSENGER-SIDE SPRINGS IN MY 2010 NISSAN VERSA 1.8 SL AND I AM VERY WORRIED THAT SOMETHING SIMILAR TO WHAT OTHER VERSA OWNERS HAVE REPORTED IN THE CURRENT ONGOING INVESTIGATION WILL HAPPEN TO ME AND WOULD LIKE TO BE NOTIFIED OF ANY CHANGES IN THE INVESTIGATION. I HAVE HAD MY CAR IN THE SHOP MANY TIMES TO FIX SUSPENSION PROBLEMS THAT HAVE COST ME A FORTUNE AND I WANT TO KNOW THE MINUTE A REMEDY HAS BEEN MADE AVAILABLE FROM NISSAN. AGAIN, MY SUSPENSION HAS NOT YET COLLAPSED AS A RESULT OF THIS ISSUE, BUT THE CREAKING SOUND STARTED IN FEBRUARY AND HAS NOT YET BEEN FIXED DESPITE TWO SEPARATE TRIPS TO A NISSAN DEALERSHIP'S SERVICE CENTER.

Mileage: 81,000

WHILE DRIVING MY VEHICLE AT A LOW RATE OF SPEED OVER A LOW PROFILE SPEED BUMP I HEARD A LOUD BANG AND MY CAR PROFILE DROPPED ON THE DRIVER'S SIDE WHILE THE PASSENGER SIDE REMAINED AT THE NORMAL HEIGHT. UPON FURTHER INSPECTION, IT WAS DETERMINED THAT THE COIL ON MY DRIVER'S SIDE STRUT POPPED OUT OF THE HOLDER SECURING IT AND BARELY MISSED SEVERING MY BRAKE LINE. AS A CONSEQUENCE, I NEEDED TO REPLACE THE ENTIRE STRUT ASSEMBLY ON THE DRIVER'S SIDE AND AS A PRECAUTION ALSO REPLACED THE PASSENGER SIDE. MOREOVER, THE SUSPENSE WHILE REPAIRED WITHIN A WEEKS TIME, REQUIRED THAT I NEEDED TO REPLACE TIRES DUE TO WEAR PATTERS CAUSED BY THE SUSPENSION ISSUE. SUCH TIRES WERE AT HALF LIFE, BUT REGARDLESS WERE CHANGED AS A PRECAUTION SINCE IT WAS WINTER TIME IN THE NORTHEAST. MY FATHER KEPT THE ENTIRE STRUT ASSEMBLY OF BOTH SIDES SHOULD YOU BE INTERESTED IN LOOKING AT THEM. I ALSO TOOK PHOTOS OF THE STRUT ASSEMBLY PRIOR TO THE REPAIR.

Mileage: 46,770

THE SPRING IN THE DRIVER'S SIDE BROKE AS I WAS BACKING THE CAR OUT OF THE DRIVEWAY. I HEARD A LOUD NOISE AND THE FRONT DRIVER SIDE OF MY 2010 NISSAN VERSA DROPPED. WHEN I LOOKED AT THE WHEEL WELL, I COULD SEE THE BROKEN SPRING. I HAD THE CAR TOWED TO THE NISSAN DEALERSHIP FOR SERVICE. THE PASSENGER SIDE SPRING WAS ALSO DAMAGED: LARGE CHUNKS OF THE SPRING HAD BROKEN OFF, BUT THE SPRING HAD NOT BROKEN THROUGH YET. I ONLY HAVE 25,835 MILES ON THE CAR. I FOLLOW THE REGULAR MAINTENANCE SCHEDULE AT THE NISSAN DEALER. I AM SO THANKFUL THAT THIS HAPPENED ON THE DRIVEWAY AND THAT NO ONE WAS INJURED. *TR

Mileage: 25,835

I NOTICED THAT SOMETHING WAS WRONG WITH "FEEL" OF RIGHT FRONT WHEEL SO TOOK VEHICLE IN FOR OIL CHANGE AND TIRE ROTATION AND ASKED SERVICE TO CHECK ON THAT WHEEL ISSUE. HE CALLED ME IN TO SEE THAT THE RIGHT FRONT SUSPENSION SPRING HAD TOTALLY CRACKED AND BROKEN OFF AND HAD BEEN RUBBING ON THE INSIDE OF THE TIRE CREATING A DEEP GROOVE IN THE RUBBER. IT WAS WORN THROUGH AND CLOSE TO PUNCTURING AND COULD NOT EVEN BE DRIVEN TO A DEALER. THIS VEHICLE HAS UNDER 37000 MILES ON IT AND HAS BEEN TOTALLY MAINTAINED AND NOT DRIVEN ON ANY POOR ROAD SURFACES. THIS WAS A 15 MONTH OLD TIRE WITH ABOUT 14000 MILES. TOTALLY DESTROYED IN WHAT WAS A POTENTIALLY LIFE THREATENING SITUATION DUE TO A FAULTY PART. NOT NORMAL WEAR AND TEAR FOR SPRINGS. THE MECHANIC SAID HE SEES THIS SPRING BREAKAGE ON A LOT OF VERSAS AND THE NISSAN DEALER ACKNOWLEDGED THAT NISSAN IS "AWARE" OF THIS PROBLEM! THESE VEHICLES SHOULD BE RECALLED AND ALL SUSPENSION SPRINGS REPLACED IMMEDIATELY BEFORE THERE IS A FATAL ACCIDENT ON THE HIGHWAY. I AM AFRAID TO DRIVE KNOWING THE LEFT SIDE COULD CRACK AT ANY TIME. I AM ALSO CONCERNED THAT IF ONLY NISSAN DEALERS ARE REPORTING THE REPAIRS THAT THEY DO, MANY REPAIRS BY INDEPENDENT MECHANICS ARE GOING UNREPORTED TO NISSAN. *TR

Mileage: 36,700

I AM HAVING TO REPLACE MY FRONT-END SPRINGS IN 2010 NISSAN VERSA DUE TO THE DRIVER-SIDE SPRING BREAKING AND THE PASSENGER-SIDE BECOMING VERY WORN AND ABOUT TO BREAK. MY STRUTS AND OTHER PARTS OF THE SUSPENSION ARE FINE AND I HAVE NOT HAD TO REPLACE THOSE YET. SINCE I DON'T TOW ANYTHING OR PUT VERY HEAVY ITEMS IN MY CAR, I DON'T SEE WHY I SHOULD REPLACE MY SPRINGS OTHER THAN THAT PART BEING DEFECTIVE. SPRINGS USUALLY LAST THE LIFE OF THE CAR UNLESS YOU REGULARLY TOW, DRIVE ON DIRT ROADS, OR PUT HEAVY ITEMS IN THE CAR. I HAVE SEEN ONLINE THAT A NUMBER OF VERSA OWNERS ARE HAVING TO REPLACE THEIR SPRINGS DUE TO WEAR, WHICH SEEMS SUSPICIOUS. *TR

Mileage: 91,000

WHEN DRIVING I CAN HEAR A CHIRPING NOISE FROM THE ENGINE AREA; WHEN ACCELERATING SOUNDS LIKE COMING FROM THE FRONT RIGHT HAND POSSIBLY THE TIRES; THE BREAKS DO NOT REACT ON COMMAND; THE SHIFTER MATERIAL ON THE AUTOMOBILE DELAMINATED; BUTTON ON SEAT BELT CAME OFF; DRIVER REAR DOOR COMING APART; ENGINE LIGHT IS ON; EXPERIENCED PROBLEMS WITH WATER INTRUSION FROM OUTSIDE; ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING, NOISE FROM STEERING COLUMN, ELECTRICAL PROBLEMS RADIO NOT WORKING; VEHICLE HAS NOT STARTED AT TIMES; REAR HATCH WOULD NOT OPEN; THE AUTOMOBILE'S GAS TANK HAD TO BE REPLACE; WHEN I RECEIVED A NOTICE OF THE RECALL I WENT TO NISSAN OF BAKERSFIELD AND ASKED ABOUT THE RECALL FOR THIS AUTOMOBILE AND THEY STATED "WE HAVE NOTHING TO DO WITH THAT RECALL NOTICE". WE CAN NOT HELP YOU AND THEY SENT ME HOME. THE VEHICLE JERKED WHILE DRIVING, THE DRIVER'S WINDOW WAS INOPERABLE, THE GASKET WAS REPLACED THREE TIMES. ALSO,THE BATTERY HAD TO BE REPLACED. UPDATED 12/01/14.

Mileage: 4,553

FRONT BROKEN COIL SPRINGS. WHEN I TOOK MY NISSAN VERSA 1.8 S HATCHBACK FOR A REGULAR OIL MAINTENANCE AND TIRE ROTATION THE MECHANIC TOLD ME BOTH COIL SPRINGS HAD SNAPPED AND BROKEN AND IN ALMOST THE EXACT SAME LOCATION ON THE BOTTOM COIL, MILEAGE ON MY CAR IS ON 33,400 MILES, AND 4 YEARS OLD. NOT SURE WHEN THE COILS WERE SNAPPED AND BROKEN. I SPOKE TO THE NISSAN DEALERSHIP AND THEY TOLD ME THAT I MIGHT HAVE DRIVEN VERY HARD OVER THE POT HOLES AND BROKE THEM MYSELF AND THEY ARE NOT FAULTY PARTS, WHICH SOUNDS VERY RIDICULOUS TO ME. THIS IS VERY UNUSUAL FOR A 4 YEAR OLD AND LESS MILEAGE CAR WOULD HAVE A BROKEN COILS. I HAVE RESEARCHED ON THE INTERNET AND SAW SEVERAL PEOPLE COMPLAINING ABOUT THE SAME SITUATION, HERE IS THE LINK TO THE DISCUSSION FORUMS. HTTP://WWW.NISSANVERSAFORUMS.COM/BRAKES-SUSPENSION/2743-BROKEN-COIL-SPRINGS.HTML. *TR

Mileage: 334,000

WHILE DRIVING ON A LEVEL ROADWAY AT A SPEED OF 45MPH I NOTICED A SHARP NOISE COME FROM THE FRONT END OF THE VEHICLE. JUST AFTER HEARING THIS NOISE I NOTICED THE TIRE MONITOR LIGHT ILLUMINATE. I DROVE TO A SAFE AREA AND SAW THAT THE DRIVER'S SIDE FRONT TIRE WAS COMPLETELY FLAT. I TOOK OFF THE FRONT TIRE AND NOTICED A LARGE PUNCTURE IN THE INSIDE SIDEWALL OF THE TIRE AND FIGURED I HAD RUN OVER A LARGE BOLT OR OTHER ITEM AND CAUGHT IT JUST RIGHT ON THE SIDEWALL. I PUT THE SPARE ON THE CAR AND CONTINUED TO DRIVE HOME. I NOTICED THAT THE FRONT OF THE CAR SEEMED TO HAVE SQUATTED SOMEWHAT AND THE CAR WAS EXHIBITING A SLIGHT PULL. UPON INSPECTION I FOUND THAT THE DRIVER'S SIDE COIL SPRING HAD SNAPPED IT TWO. THIS BROKEN SPRING HAD THEN PUNCTURED MY TIRE. FORTUNATELY IT DID NOT IMMEDIATELY CAUSE A BLOWOUT OF THE TIRE. I SEE NO REASON WHY THIS SPRING SHOULD HAVE BROKEN. I HAVE SINCE DISCOVERED THAT THIS VERY ISSUE APPEARS TO HAPPEN QUITE A BIT WITH THE NISSAN VERSA AND IS DOCUMENTED IN MANY INCIDENTS ON THE INTERNET. I AM OUTSIDE OF THE WARRANTY RANGE FOR THE VEHICLE AND WILL HAVE TO EAT THE COST OF THIS REPAIR. I FEEL THAT THIS FAILURE IS PROBABLY THE RESULT OF USING INFERIOR METAL IN THE MANUFACTURE OF THE SPRING. I HAVE NEVER OWNED ANOTHER CAR THAT HAD AN ISSUE LIKE THIS. THIS IS NOT A RUST PROBLEM EITHER. IT IS APPARENTLY METAL FATIGUE/FAILURE. WHAT WOULD HAPPEN AT HIGHWAY SPEEDS IF THE TIRE HAD BLOWN? WHO WOULD ACCEPT RESPONSIBILITY WHEN MY CHILDREN ARE IN THE CAR AND I AM IN AN ACCIDENT BECAUSE OF THIS? THERE WAS NO WARNING. HOW DO I CONTINUE TO DRIVE THIS CAR? I AM VERY DISAPPOINTED WITH NISSAN OVER THIS ISSUE. I DOUBT I WOULD BUY ANOTHER OF THEIR PRODUCT BECAUSE OF THIS. I FEEL THEY SHOULD TAKE RESPONSIBILITY FOR THEIR FAULTY PRODUCT. I HOPE BY MY SHARING MY EXPERIENCE I CAN KEEP OTHERS MORE INFORMED. *TR

Mileage: 65,000

DRIVING ON FREEWAY RAMP, CAR EXHIBITED AN AUDIBLE BANG. IMMEDIATELY FOLLOWING, THE CAR DROVE OKAY BUT HAD SLOPPY AND UNRESPONSIVE HANDLING. UPON EXAMINATION, THE COIL SPRING ON THE FRONT DRIVE SIDE BROKE IN HALF. LUCKILY IT JUST MISSED PUNCTURING THE TIRE. *TR

Mileage: 52,684

5/18/14 PULLING OUT OF A PARKING SPOT (IN REVERSE) HEARD A HORRIBLE NOISE (GRINDING/CRUNCHING) FRONT LEFT WHEEL. BROUGHT CAR DIRECTLY HOME, BUT EVERY POTHOLE HIT FELT LIKE THE CAR WAS HITTING THE ROAD. 5/20/14 BROUGHT CAR TO MECHANIC TO CHECK OUT FRONT END. WAS INFORMED THAT LEFT SUSPENSION COIL SPRING BROKE. I WAS FORTUNATE THAT IT DID NOT HAPPEN ON THE HIGHWAY OR DAMAGE STRUTS OR TIRE. NEEDED TO REPLACE BOTH COIL SPRINGS AT A COST OF $544.41. I FEEL THIS IS A DEFECT IN THE COIL SPRINGS. *TR

Mileage: 23,012

HEARD A LOUD SNAPPING OR CRACKING NOISE AND THEN THE FRONT PASSENGER SIDE OF CAR DROPPED DOWN. HAD TOWED TO LOCAL REPAIR FACILITY AND HAVE BEEN TOLD THAT THE SPRING COIL IN THE STRUT ASSEMBLY WAS BROKEN AND NEEDED TO BE REPLACED. THE CAR IS LESS THAN 4 YEARS OLD AND HAS ONLY 44,000 MILES ON IT. CALLED DEALER AND WAS TOLD THAT IT WAS OUT OF WARRANTY AND DID NOT COVER THIS. I DO NOT BELIEVE THIS PART SHOULD BREAK LIKE THIS AND HAVE BEEN READING THAT MANY PEOPLE HAVE COMPLAINED ABOUT THIS ON-LINE BUT NISSAN WILL NOT HELP. IF I HAD BEEN DRIVING ON THE HIGHWAY WHEN THIS HAPPENED IT COULD HAVE BEEN VERY DANGEROUS. *TR

Mileage: 44,000

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, A GRINDING NOISE WAS HEARD. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND NOTICED IT WAS THE DRIVER'S SIDE FRONT COIL SPRING THAT HAD FALLEN OUT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 28,000.

Mileage: 28,000

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT STATED THAT WHILE TURNING AT 20 MPH, THE FRONT PASSENGER'S TIRE DEFLATED. THE SPARE WAS INSTALLED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS FOUND THAT THE PASSENGER FRONT COIL SPRING FAILED AND PUNCTURED THE TIRE. THE MECHANIC ALSO STATED THAT THE DRIVER FRONT COIL SPRING ALSO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

Mileage: 56,000

AS I WAS DRIVING MY VEHICLE TODAY I NOTICED A CLICKING NOISE IN THE RIGHT FRONT WHEEL AS I TURNED LEFT OR RIGHT. NOTHING APPEARS TO BE LOOSE AND I CAN'T PIN POINT THE ORIGIN OF THE NOISE. *TR

Mileage: 60,115

THE COIL SPRING ON THE FRONT DRIVER SIDE BROKE. IT DROVE FINE THE DAY BEFORE AND WHEN I CAME OUT THE NEXT MORNING AND FOUND IT BROKEN. NO ROUGH ROADS OR UNUSUAL DRIVING. *TR

Mileage: 83,245

SINCE PURCHASE (PRE-OWNED WITH ~28K MILES IN 2/12) CAR MADE POPPING NOISES AROUND BOTH FRONT TIRES WHEN TURNING INTERMITTENTLY. HAD IT LOOKED AT BY LOCAL MECHANIC; COULD NOT FIND ISSUE. 5.10.13 HEARD LOUD POPPING NOISE WHEN CAR WAS JUST SITTING IN DRIVEWAY. THAT EVENING BEGAN TO PULL OUT OF DRIVEWAY TO HORRIBLE GRINDING/SCREECHING NOISE. STOPPED AND PARKED CAR. TOWED CAR TO LOCAL MECHANIC. BROKEN COIL SPRING WAS DIAGNOSED. BEGAN RESEARCHING, THIS PROBLEM IS ALL OVER THE INTERNET WITH OTHERS HAVING THE SAME ISSUES AT VARIOUS YEARS AND MILEAGES OF THE VERSA. NISSAN REGIONAL CONSUMER AFFAIRS OFFICE (KELLY X458169) OFFERED TO REIMBURSE TOW AND SEND A SERVICE CREDIT FOR $125.00 BUT NOT TO ADMIT THAT THERE WAS A LEGITIMATE PROBLEM WITH THIS PART OF THE VEHICLE AND WOULD NOT COVER THE ENTIRE COST OR TO REPLACE THE OTHER ONE, WHICH THE NISSAN DEALER (THAT I HAD TO TOW TO FROM THE OTHER MECHANIC) SUGGESTED. THERE ARE A COUNTLESS PEOPLE THAT HAVE ENDURED THIS DEFECT AND THERE NEEDS TO BE A RECALL/SERVICE COMPLETED TO CHECK ALL COIL SPRINGS. THIS IS DANGEROUS. IF DRIVING AT HIGH SPEEDS IT COULD EASILY SHRED THE TIRE, CAUSE ONE TO LOSE CONTROL, AND HURT/KILL PASSENGERS OR OTHER DRIVERS. NISSAN IS IGNORING THIS ISSUE, NOT TAKING RESPONSIBILITY FOR FAULTY PARTS, AND JUST TRYING TO COVER IT UP BY OFFERING CREDITS. I HAVE A 10 YR OLD HYUNDAI AND A 19 YR OLD FORD AND HAVE NEVER HAD THIS HAPPEN. IT SHOULD NOT BE HAPPENING ON A 3 YR OLD VEHICLE WITH 41K MILES. A FEW (OF MANY) LINKS TO COMPLAINTS: HTTP://WWW.ARFC.ORG/COMPLAINTS/2008/NISSAN/VERSA/SUSPENSION/PROBLEM.ASPX HTTP://WWW.NISSANVERSAFORUMS.COM/BRAKES-SUSPENSION/2743-BROKEN-COIL-SPRINGS.HTML HTTP://WWW.CARPROBLEMZOO.COM/NISSAN/VERSA/FRONT-SUSPENSION-COIL-SPRING-PROBLEMS.PHP HTTP://WWW.CARCOMPLAINTS.COM/NISSAN/VERSA/2009/SUSPENSION/BROKEN_COIL_SPRING.SHTML HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2009/NISSAN/VERSA/SUSPENSION. *TR

Mileage: 41,000

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 TO 60 MPH AND ATTEMPTING TO CHANGE LANES, THE REAR OF THE VEHICLE STARTED TO FISHTAIL AND SHE WAS UNABLE TO CONTROL THE VEHICLE AS NORMAL. NOT BEING ABLE TO GAIN CONTROL OF THE VEHICLE, SHE THEN CRASHED INTO AN EMBANKMENT AND ROLLED OVER. THE CONTACT DID NOT RECEIVE ANY INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE DUE TO A PENDING INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE VIN WAS UNAVAILABLE.

Mileage: 20,000