2011 NISSAN VERSA Suspension Problems

BOTH front coil springs suddenly without warning broke while driving collapsing the front end of the vehicle creating difficulty in steering and handling. Although this year/model are the subject of a front coil spring recall this vin does not qualify.

On 7-25-23, my wife and I were riding in our 2011 Nissan Versa locally and noticed a banging noise coming from the front end of the car, especially when hitting bumps or uneven payment. When we parked the car at home, I noticed a small piece of metal shaped like a coil spring on the road where we usually park. I phoned our mechanic at Ryan Automotive Goodyear in Moon Twp and asked him if he had time today to see where the banging noise was coming from. We arrived at Ryan Automotive around 3pm. Our mechanic [XXX] said that the front coil spring has broken and the top engine mount needs to be replaced as well. There was a recall on the front coil springs back in 2015 that I had done at West Hills Nissan in Moon Twp, which was sold to #1 Cochran Nissan. Cochran Nissan has no record of my car being serviced at West Hills Nissan along with the recall work. I am wondering if West Hills Nissan ever replaced the coil springs or did they use the recalled coil springs for the replacement. I am trying to find out if the front coil spring recall can still be honored at a local Nissan Dealer. When I searched for official Nissan recall centers near me, #1 Cochran Nissan does not come up. As you know, a broken coil spring can easily fall below the strut and slice the sidewall on your tire in the blink of an eye, especially on the highway. This is a dangerous situation, so I would like to get the recall on the front coil springs done at a local Nissan dealer, otherwise I will consider trading the car in toward a newer car. Sincerely, [XXX] [XXX] mobile and [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2011 Nissan Versa. The contact stated while driving 35 MPH and going over a pothole, the vehicle began to drift to the left. The contact stated no warning light was illuminated. The contact continued to experience the failure. The contact called the local dealer and made them aware of the failure. The contact took the vehicle to an independent mechanic and was informed that the coil springs needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 164,000.

Mileage: 164,000

The contact owns a 2011 Nissan Versa. The contact stated while starting the vehicle, there was an abnormal sound while turning the steering wheel. There were no warning lights illuminated. The vehicle was taken to the local dealer who diagnosed the failure with the coil springs. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 15V573000 (Suspension) for which the VIN was included. The approximate failure mileage was 200,000.

Mileage: 200,000

I do not live in the salt snow States my coils snapped my wheel almost flew off and the dealer is very difficult

The contact owns a 2011 Nissan Versa. The contact stated while driving 40 MPH, the accelerator pedal was depressed however, the vehicle hesitated. The contact felt the hesitation coming from the front passenger side of the vehicle as the low tire pressure warning light illuminated on the instrument panel. The contact pulled over and saw that the front passenger’s side tire was completely flat and torn all the way around. The contact called roadside assistance and a spare tire was placed on the vehicle. The contact then drove to a dealer and was informed that the front passenger’s side coil spring fractured, which caused the puncture and damage to the tire. The dealer replaced the front driver’s and passenger’s side coil springs along with the tire. After the repair, the contact discovered NHTSA Campaign Number: 15V573000 (Suspension) which he linked to the failure. The manufacturer was notified of the recall and informed him that the Vin was not included in the recall. The vehicle was repaired. The failure mileage was approximately 188,000. The tire puncture caused the tire to burst, resulting in loss of control of the vehicle. The puncture was more like a shredding of the entire circumference.

Mileage: 188,000

DETAILS ISSUED FEBRUARY 2, 2016 RECALL ID 239044 NHTSA CAMPAIGN # 15V573000 VEHICLES AFFECTED 218,019 COMPONENT AFFECTED SUSPENSION: FRONT: SPRINGS: COIL SPRINGS PER NISSAN REPAIRED OR REPLACED 2 SPRINGS 2017 AT DEALER. THE REPAIRED OR REPLACED FROM 2017 1 OF 2 OF THE SPRINGS FAILED AGAIN 2019. INSPECTED 2020 AT DEALER AND STATED NOT THEIR PROBLEM SINCE THEY SATISFIED RECALL RULES IN 2017. DUE TO MILEAGE AND/OR AGE OF CAR THEY ARE NOT RESPONSIBLE AS PER NISSAN. THIS IS REPETITIVE FAILURE.

Mileage: 115,000

CRACKED COIL SPRING WAS REPLACED IN 2016 PER RECALL. WHILE DRIVING ON 10/12/2020, SUSPENSION ISSUES OCCURRED AGAIN MAKING THE CAR UNDRIVEABLE AND BARELY AVOIDING SERIOUS ACCIDENT AND INJURY. THERE WAS A LOUD CRACK FROM UNDER THE CAR AND THE VEHICLE BECAME UNSTABLE. I GOT TO A SAFE SPOT TO PULL OVER AND HAD IT TOWED.

Mileage: 123,850

THE FRONT COIL SPRING BROKE OR UNWOUND AND STABBED THE TIRE. WE WERE JUST LEAVING, STILL IN THE DRIVEWAY AND HAD ONLY TRAVELED A FEW INCHES WHEN WE HEARD A NOISE AND STOPPED. WE WATCHED THE TIRE DEFLATE AND HEARD IT HISSING. THE NEXT DAY (TODAY) WE REMOVED THE TIRE AND FOUND THAT IT HAD BEEN STABBED. MY GRAND-NEPHEW FOUND THERE WAS A RECALL NOTICE. I CALLED NISSAN CONSUMER AFFAIRS AT 1-800-867-7669. AND LEFT A MESSAGE, THEN CALLED NISSAN ANCHORAGE DEALERSHIP. THEY OFFERED TO TAKE A LOOK AT IT BEFORE THEY COULD HELP. THAT WOULD REQUIRE A 45 MILE TOW. THEY GAVE ME A DIFFERENT NUMBER AT NISSAN: 800-647-7261. I CALLED AND SPOKE WITH [XXX], SHE GAVE ME A CASE #[XXX], BUT SAID MY VIN WASN'T IN THE CAMPAIGN. APPARENTLY IT DOESN'T APPLY IF THE CAR IS OVER 9 YEARS OLD, AND MAYBE THE MILEAGE IS TOO HIGH, IT'S 104,789. WE ARE ALIVE AND UNHURT BECAUSE OF THE TIMING, BUT THIS COULD HAVE BEEN DEADLY. I NEVER RECEIVED A NOTICE. THEIR WEBSITE DOES NOT LIST ALASKA AS QUALIFYING FOR THE CAMPAIGN. I WILL BE HAVING THE CAR TOWED TO A LOCAL SHOP FOR REPAIRS. NISSAN SHOULD TAKE CARE OF THE EXPENSES. I WOULD LIKE TO TAKE IT TO THE DEALERSHIP, BUT THERE IS A POSSIBILITY THAT THE REPAIRS MIGHT COST MORE THAN REPLACEMENT. NISSAN'S SITE FOR THE RECALL IS: HTTPS://NISSANASSIST.COM/CAMPAIGNS/NISSAN-VERSA-FRONT-COIL-SPRING-SAFETY-RECALL-CAMPAIGN/?FBCLID=IWAR3VNEACLBXKUI_V5VCDEQP151PZCINAC6S3PMFOERGLZ--9D-ZQC0UAGGC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 104,789

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT AFTER DRIVING OVER A POTHOLE OR ROUGH ROAD SURFACE, THE VEHICLE WOULD JUMP OR SKIP TOWARDS THE LEFT OR RIGHT. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE SUBFRAME AND BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

Mileage: 116,000

BALL JOINTS NEED TO BE REPLACED. IS THIS NORMAL AFTER ONLY 9 YEARS AND 85,OOOMILES ?

Mileage: 85,000

TODAY, 5/1/2019, MY CAR'S REAR SPRING SNAPPED. THANKFULLY I WAS GOING SLOW AND IT DIDN'T CAUSE AN ACCIDENT. HOWEVER, THE REASON I'M REPORTING THIS IS BECAUSE THE FRONT SPRINGS WERE RECALLED FOR NOT BEING COATED PROPERLY, BUT THE BACK SPRINGS WERE NOT AND IT SEEMS TO BE THE SAME TYPE OF PROBLEM. I WAS DRIVING LESS THAN 25 MPH, BRINGING MY FRIENDS KIDS TO THE BUS STOP AND I HEARD A LOUD SPRING POPPING BANG NOISE AND FELT IT UNDER MY CAR.

Mileage: 126,000

STRUCTURAL/FRAME DAMAGE THAT OCCURRED ON 08/08/2012

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT COIL SPRINGS. COLE NISSAN (304-327-0511, LOCATED AT US-460 SUITE #3, BLUEFIELD, WV 24701) REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V573000 (SUSPENSION); HOWEVER, THE REMEDY FAILED AND THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES, BUT THE FAILURE COULD NOT BE REMEDIED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE15019, BUT EXPERIENCED FAILURES RELATED TO THE FRONT COIL SPRINGS. THE CONTACT FELT THAT REPAIRING THE VEHICLE WITH THE SAME OEM PARTS WOULD LEAD TO MORE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

SEEN UPON CHECK-UP FOR INSPECTION. DRIVERS SIDE REAR COIL SPRING BROKEN OFF.

Mileage: 97,000

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT NOTICED SMOKE COMING FROM THE FRONT PASSENGER WHEEL AND THEN THE WHEEL EXPLODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COIL SPRING FRACTURED AGAINST THE TIRE. THE CONTACT CALLED CAPITAL CITY NISSAN OF TOPEKA KANSAS AT (785) 267-6700 AND WAS ADVISED TO BRING THE VEHICLE TO THE DEALER. THE DEALER REPLACED THE STRUTS, THE STABILIZER LINKS, AND THE SWAY BAR ON THE FRONT END OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V573000 (SUSPENSION). THE FAILURE MILEAGE WAS 69,078.

Mileage: 69,078

VEHICLE WAS FREQUENTLY MAKING AN ODD NOISE - LIKE TENSION BEING RELEASED WHEN TURNING AT SLOW SPEEDS - TOOK IT TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE FRONT COIL SPRINGS WERE CORRODED. NISSAN HAS RECALLED THIS PART FOR OTHER VERSAS FROM OTHER STATES "DUE TO SALTING OF THE ROADS" OUR STATE DOES NOT SALT SO WE WERE NOT INCLUDED. IT ALSO ONLY APPLIED TO THE VERSA SEDAN - NOT HATCHBACK. CLEARLY THIS IS A BIGGER PROBLEM THEN NISSAN WANTS TO EXPLORE OR ADMIT TO. UPON CALLING THEM THEY WILL OFFER NO REMEDY AS WE DID NOT TAKE IT TO THE DEALER FIRST. BUT A COMPLIANT HAS BEEN FILED WITH NISSAN. THIS IS A CLEAR SAFETY CONCERN AS THE SPRING CAN SNAP AND PUNCTURE THE TIRE - IT IS A PROBLEM WITH CARS THAT AREN'T ON SALTED ROADS! NISSAN NEEDS TO EXPAND THIS RECALL.

Mileage: 54,000

IN 2015 WAS DRIVING MY 2011 NISSAN VERSA. IT WAS CLEAR WEATHER 830AM I WAS ON A STREET WHICH SPEED WAS 40-55MPH GOING WITHIN THE SPEED LIMIT THE VEHICLE HAD BEEN PROPERLY MAINTAINED SINCE OWNERSHIP WHEN OUT OF NO WHERE MY RIGHT FRONT END DROPPED WHICH I LEARNED WAS ( MY FRONT COIL SPRING SNAPPED) AND CAUSED MY VEHICLE TO LOOSE CONTROL AND THE CAR TO ROLL MULTIPLE TIMES AND ME BEING EJECTED OUT OF THE VEHICLE AND THE AIR BAGS ALSO DID NOT DEPLOY EVEN THOUGH THEY WERE ENGAGED ON. NISSAN DID NOT NOTIFY ME OF THE RECENT RECALL OF THE FRONT COIL SPRING AT ALL. I'M CURRENTLY FILING A LAWSUIT AGAINST THE COMPANY DUE TO SERIOUS DAMAGES THAT HAVE AFFECTED ME GREATLY.

Mileage: 70,000

TAKATA RECALL AND SPRING COIL RECALL I PURCHASED/FINANCED MY NISSAN VERSA CAR THIS YEAR 2017 AROUND FEBRUARY. SOMETIME IN JULY 2017 I RECEIVED A LETTER INFORMING ME OF THE TAKATA RECALL FOR THE AIR BAG INFLATOR HAZARD AND TO CONTACT THE NEAREST NISSAN DEALER FOR FURTHER INSTRUCTIONS. I CONTACTED THEM HERE IN MONROE MICHIGAN GAVE THEM MY VIN NUMBER AND THEY THEN INFORMED ME THAT THEY WERE AWARE OF THE RECALL & ALSO INFORMED ME OF A SECOND RECALL OF A SPRING COAL RECALL WAS A RECALL BEFORE I PURCHASED THE CAR AND WAS NOT INFORMED OF IT ALSO, THEY THEN PROCEEDED TO TELL ME THAT AT THAT TIME THEY DID NOT HAVE ANY LOANER VEHICLES AVAILABLE & THAT THEY CAN PLACE ME ON A WAITLIST OR THAT I COULD CALL AROUND TO DIFFERENT DEALERSHIPS TO SEE IF THEY HAD ANY AVAILABLE. THEY STATED THAT THEY ONLY HAD 4 LOANER VEHICLES ON THERE LOT & THAT THEY WERE USING THEM ONLY FOR THEIR CUSTOMERS & THEY WOULD COME FIRST BEFORE ANYONE ELSE. I CALLED THREE OTHER DEALERSHIPS THEY ALL PUT ME ON THE WAITING LIST WITH NO RESPONSE BACK & SEVERAL ATTEMPTS INQUIRING ABOUT THE LOANER VEHICLE. I HAVE NOT DRIVEN THE CAR SINCE JULY UP UNTIL THE DATE, WHILE I HAD BEEN DRIVING PRIOR TO JULY I HAD HAD SEVERAL PROBLEMS WITH THE SUSPENSION ON THE CAR, HAD THE CAR SERVICES TWICE AT THE DEALERSHIP I PURCHASED THE VEHICLE FROM WITH NO SOLUTION TO THE PROBLEM WHEN I'M DRIVING THE CAR YOU CAN SMELL A TIRE BURNING SMELL & THEY SAID IT WAS OK TO DRIVE. I THOUGHT OTHERWISE SO I COMPLETELY STOP DRIVING THE CAR STILL PAYED THE CARNOTE MONTHLY & CAR INSURANCE WAITING ON THE LOANER VEHICLE. BECAUSE OF THIS I HAVE ALMOST LOST MY JOB, MISSED WORKED & HAD TO CAR POOL MY KID'S & I BACK & FORTH TO SCHOOL & WORK. I TALKED TO THE NISSAN CORPORATION THEY INVESTIGATED IT & INFORMD ME THAT THEY WOULD NOT BE ABLE TO REIMBURSE ME & STILL PROCEEDED TO KEEP ME ON THE WAITLIST I HAVE RECENTLY GIVEN THE CAR BACK REQUESTING FOR A REFUND.

Mileage: 110,600

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V449000 (AIR BAGS) AND 15V573000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED (THRUWAY NISSAN, NEWBURGH, NY, 845 562-1000) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. .*BF UPDATED 8/15/18*JB

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT HEARD AN ABNORMAL CLUNK SOUND UNDER THE VEHICLE WHILE PARKING AND TURNING CORNERS WITHOUT WARNING. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V573000 (SUSPENSION). THE DEALER WAS CONTACTED AT 540-667-6800 AND WAS ADVISED TO GIVE IT TIME TO "BREAK IN". THE CONTACT STATED THAT THE NOISE PERSISTED FOR OVER A YEAR. THE CONTACT WENT BACK TO THE LOCAL DEALER (TRI-STATE NISSAN, 1230 MILLWOOD PIKE, WINCHESTER, VA, 22602), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT LATER RETURNED THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STRUT BEARINGS FAILED. THE MANUFACTURER STATED THAT THE STRUT BEARINGS WERE NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V573000. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

Mileage: 66,000

STEERING WHEEL WOULD SNAP BACK FOR TWO WEEKS AND THEN ALL OF A SUDDEN ONE MORNING I HEARD A LOUD SNAP ON THE CONTROL ARM AND THE VEHICLE CAME TO A GRINDING STOP.

Mileage: 89,500

AT AROUND 72,000 MILES, BOTH FRONT SPRINGS BROKE. AS ONE OF THE ATTACHED PICTURES SHOWS, A VERY SHARP END OF ONE OF THE SPRINGS WAS LESS THAN 2 INCHES AWAY FROM A FRONT TIRE. BAD SPRINGS ON THIS CAR ARE A KNOWN SAFETY ITEM FOR NHTSA, BUT ONLY IN WHAT ARE CALLED "SALT STATES" - PLACES WHERE THEY USE SALT ON THE ROADS. THAT IS SIMPLY WHITEWASHING THIS PROBLEM. I DO NOT LIVE IN A SALT STATE, NOR HAS THIS CAR EVER BEEN IN ONE IN WINTER. NHTSA SHOULD TAKE CARE OF THIS PROBLEM BEFORE SOMEONE DIES.

Mileage: 72,000

THE FRONT COIL SPRINGS BROKE SHORTLY AFTER 70,000 MILES. AS FAR AS I KNOW, THEY FAILED AT THE TIME I WAS PULLING OUR OF MY DRIVEWAY. THERE WAS A LOUD NOISE AT THE TIME. I KNOW THAT THERE IS A RECALL FOR THESE MODELS IN THE SO CALLED "SALT STATES", BUT MY STATE IS NOT INCLUDED. THERE ARE FAR TOO MANY FAILURES OF THIS KIND IN NON SALT STATES. THIS SHOULD BE ADDRESSED BY A MANDATORY RECALL. EVENTUALLY, SOMEONE WILL DIE.

Mileage: 70,200

FRONT COIL SPRINGS MAKING NOISE SAW RECALL FOR SALT BELT REGION WHAT ABOUT CALIFORNIA WHERE SALT MIGHT BE USED WHEN BACKING OUT AND ALSO GOING FORWARD; CITY STREETS; TURNING ALSO SEAT BELT DOES NOT RETRACT FULLY

Mileage: 51,000

THE SUB FRAME BUSHING NEEDS REPLACED. IT IS A SAFETY ISSUE. MY CAR ONLY HAS 30,000 ON IT. WHEN RESEARCHING I HAVE FOUND THIS IS AN ISSUE WITH MOST NISSAN VERSA"S. WHY HAS THERE NOT BEEN A RECALL????????

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE THE TIRES REPLACED. WHILE ATTEMPTING TO PERFORM A FOUR WHEEL ALIGNMENT, THE CONTACT WAS INFORMED THAT THE REAR AXLE HAD SHIFTED WHICH MADE IT IMPOSSIBLE TO ALIGN THE REAR WHEELS. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS LEANING FROM THE FRONT TO THE REAR. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LEANING WAS A CHARACTERISTIC OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

Mileage: 92,000

I TOOK THE CAR IN FOR COIL SPRING RECALL. DEALER SAID THEY ALSO REQUIRED ADDITIONAL COST FOR REPLACING BEARING STRUTS @$65 AND THEY RECOMMENDED REPLACING; SUBFRAME , STAYS & CAT CONVERTER DUE TO RUST @$2486.09. THEY CAR FRAME IS RUSTING AWAY.

Mileage: 67,373

HORRIBLE POPPING NOISE WHEN TURNING AND GOING SLOW. LIKE SOMETHING IS GOING TO FALL OFF THE CAR.

Mileage: 15

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO COMPLETE A LEFT OR RIGHT TURN, THERE WOULD BE ABNORMAL SQUEAKING NOISES COMING FROM THE VEHICLE. IN ADDITION, THE VEHICLE WOULD BECOME UNSTABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V573000 (SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.

Mileage: 102,000

I WAS ON MY WAY TO WORK ONE MORNING AT 430AM I WAS ON THE INTERSTATE. I FELT A PULL IN MY STEERING WHEEL AND HEARD A BIG POPPING NOISE AND PULLED OVER TO CHECK ON IT AND EVERYTHING TO ME AT THAT TIME LOOKED OK. I KEEP DRIVING 5 MORE MINS OR SO AND I HEARD THE NOISE AGAIN AND AT THAT TIME MY PASSENGER TIRE WAS FLAT, I HAD TO CALL A TOW TRUCK WHICH COSTED ME 160$. I THOUGHT IT WAS JUST A REGULAR TIRE BLOW OUT TILL MY I TAKE IT TO GET FIXED AND MY SUSPENSION HAD BUSTED. I HAD TO REPLACE THE FRONT BUMPER (GET IT PAINTED EXTRA 135$), PASSENGER SIDE FENDER WINDSHIELD WIPER BOX,PASSENGER FENDER WELL, ABS SENOR CABLE, GET THE SUSPENSION FIXED AND THE PLASTIC PIECE THAT GOES ALONG UNDER THE DOORS.(THE LONG PIECE ALONG THE BOTTOM) A TOTAL OF 670$ OUT OF MY POCKET

Mileage: 110,000

(POSTING COMPLAINT FOR MY MOM) SHE WAS DRIVING ALONG THE ROAD AT ABOUT A FAIRLY LOW RATE OF SPEED (25ISH) WHEN SHE HEARD A LOUD BANG FROM THE FRONT END. SHE CONTINUED TO DRIVE HOME WHERE I DETERMINED THAT THE FRONT DRIVER'S SIDE COIL SPRING HAD BROKEN AND DISLODGED ITSELF FROM THE STRUT PLATE. I WILL BE CONTACTING NISSAN ABOUT THE ISSUE.

Mileage: 30,000

I WAS TURNING OUT OF A PARKING SPACE WHEN I HEARD A LOUD POP. I CONTINUED TO DRIVE HOME, HEARING NOISE WHENEVER I TURNED THE WHEEL. MY HUSBAND TOOK A LOOK AT THE CAR WHEN I GOT HOME. WE DISCOVERED THAT THE STRUT COIL HAD BROKEN AND WAS RUBBING THE TIRE. I WAS LUCKY THAT IT DIDN'T BLOW MY TIRE.

Mileage: 78,000

ON 7/20/15 WAS OUTSIDE HEARD WHAT SOUNDED LIKE AN EXPLOSION FROM GARAGE AREA. LOOKED AROUND COULDN'T FIND ANYTHING. CHALKED IT UP TO CONCRETE CRACKING AFTER HEAVY FLOODING IN THE AREA. 7/23/15 GOT IN CAR TO GO TO TOWN. THE CAR DID NOT SEEM TO WANT TO MOVE TURNED STEERING WHEEL AND BANG THE SOUND OF METAL HITTING CONCRETE. LOOKED TO SEE WHAT HAPPENED AND FOUND THE RIGHT FRONT STRUT COIL SPRING BROKE AND PIECE OF IT WAS LAYING UNDER THE CAR. SO NOW I KNOW WHAT THE SOUND FROM MONDAY WAS. OF COURSE THIS COULD HAVE BEEN A LOT WORSE IF HAD BEEN DRIVING. FOR A COIL SPRING TO UNSEAT FROM STRUT MOUNT WHILE PARKED IS AN OBVIOUS MANUFACTURER DEFECT. WHERE THE SPRING BROKE SHOWED SIGN OF OLD CRACK IN STEEL. IT HAD A RUSTED SPOT ABOUT A 1/4" DEEP ONE SIDE. HAVE CONTACTED NISSAN AND A REP. IS SUPPOSED TO CONTACT ME. CAR CANNOT BE MOVED WITHOUT RISK OF FURTHER DAMAGE. AND OF COURSE ITS PASSED 3/36 WARRANTY. I WILL WAIT AND SEE WHAT NISSAN REP. HAS TO SAY, BUT I EXPECT TO HAVE REPAIR MYSELF AT MY OWN COST. WHICH I WILL REPLACE BOTH FRONT STRUTS TO BE ON THE SAFE SIDE, AND HAVE TO HAVE AN ALIGNMENT.

Mileage: 20,181

LOUD CLUNK HEARD WHEN BACKING OUT OF DRIVEWAY. GOT ONTO ROAD AND FRONT TIRE SHREDDED AFTER STARTING TO MOVE FORWARD. TOWED VEHICLE TO DEALER AND WAS TOLD THAT THE RIGHT FRONT COIL SPRING HAD BROKEN. LEFT FRONT SPRING BROKE AT 31306 MILES ON JUNE 19 OF 2015.

Mileage: 20,840

I WAS DRIVING ON FLAT ROAD AND HEARD A LOUD BANG. I PULLED OVER AND SAW MY LEFT FRONT END HAD DIPPED DOWN. MY LEFT FRONT COIL SPRING CRACKED INTO TWO PIECES.I WAS NOT COVERED UNDER ANY WARRANTY. I BOUGHT MY CAR BRAND NEW. IN 2013 I HAD TO HAVE THE FRONT STRUT MOUNT BEARINGS REPLACED (UNDER WARRANTY). INSULATION TUBES WERE INSTALLED ON THE TOP AND BOTTOM OF THE COIL SPRINGS AT THAT TIME. HOW COULD I HAVE SO MANY SUSPENSION ISSUES WITH SUCH A YOUNG CAR? MY RESEARCH SHOWS COIL SPRINGS HAVE BEEN AN ISSUE FOR NISSAN VERSA.

Mileage: 57,520

PULLING OUT OF MY DRIVEWAY,HEARD A LOUD CLUNK FROM FRONT DRIVERS SIDE,GOT OUT AND CHECKED VEHICLE,THE DRIVERS SIDE SPRING WAS BROKEN. THANKFULLY THIS DIDN'T HAPPEN ON THE HIGHWAY AT A HIGHER SPEED. *TR

Mileage: 160,000

MY DAUGHTER PULLED OUT OF HER PARKING SPOT, TURNED INTO TRAFFIC AND SPED UP TO 30 MILES AN HOUR. SHE HEARD A LOAD NOISE AND AFTER MAYBE A 100' SMELLED SOMETHING BURNING. SHE PULLED OVER AND CALLED FOR A TOW TRUCK. THE CAR WAS DROPPED AT A NISSAN DEALERSHIP TO BE LOOKED AT. WE WERE CALLED A LITTLE LATTER THAT THE RIGHT FRONT COIL SPRING WAS BROKEN. I AM HAVING BOTH FRONT COIL SPRINGS REPLACED AS RECOMMENDED BY THE DEALERSHIP. THEY SAID THEY HAVE REPLACE COIL SPRINGS ON OTHER VERSA MODELS FOR PREMATURE BREAKING AND THAT WAS ONE OF THE REASONS THEY RECOMMENDED REPLACING BOTH. IF THIS HAPPENED AT HIGHER SPEEDS AND THE COILS WENT INTO THE TIRE IT COULD HAVE A CAUSE AN ACCIDENT. I LOOKED ONLINE AND THERE ARE MANY NISSAN VERSA MODELS WITH LOW MILEAGE WITH FAILED COIL SPRINGS. *TR

Mileage: 46,701

WHILE DRIVING TO WORK I HAD A FLAT TIRE. A GARAGE FIXED IT. MY CAR WAS MAKING FUNNY NOISES AND BANGS WHEN I DROVE IT. I WENT TO A DIFFERENT GARAGE, THE MECHANIC WOULDN'T LET ME DRIVE IT OFF THE LOT AS IT WAS TOO DANGEROUS. HE FIXED THE CAR. THE PROBLEM WAS THAT THE FRONT END STRUTS AND SPRINGS BROKE IN HALF, THAT IS WHY I HAD THE FLAT IN THE FIRST PLACE. WHY WOULD A CAR THAT IS ONLY 5 YEARS OLD FALL APART LIKE THAT? AFTER THE TIRE WAS FIXED I DROVE THE CAR FOR ANOTHER MONTH IN THIS DAMAGED CONDITION, IT COULD HAVE BROKEN COMPLETELY WHILE I WAS IN IT. PLUS I JUST PAID 1060.00 TO FIX IT. HAS THIS HAPPENED TO OTHER NISSANS? *TR

Mileage: 4,850

NISSAN VERSA 2011 HATCHBACK SL. FRONT RIGHT(PASSENGER SIDE) COIL SPRING SNAPPED AND HIT AGAINST INNER FENDER. SPRING SNAPPED NEAR THE TOP OF THE COIL WHERE THE FIRST FULL DOWNWARD COIL COMES IN CONTACT WITH THE UPPERMOST END OF THE SPRING. I FIRST NOTICED A NOISE WHEN BACKING OUT OF THE DRIVEWAY ONTO THE STREET. OUR LOCAL NISSAN SERVICE DEPARTMENT SAID, "HAVEN'T HAD THAT PROBLEM", AND SUGGESTED I CONTACT NISSAN USA WHEN I INQUIRED ABOUT POSSIBLE COMPENSATION FOR THE DEFECT. I HAVE NOT RECEIVED AN ACKNOWLEDGMENT OR REPLY FROM NISSAN. THE LOCAL NISSAN DEALER COULDN'T TELL ME IF THEY HAD THE SPRINGS IN STOCK FOR THE REPAIR, BUT IN A WAY, WOULD I REALLY WANT THEM? I HAD TO PUT TWO, AFTERMARKET STRUT/SPRING ASSEMBLIES IN THE CAR TO GET IT BACK ON THE ROAD A.S.A.P. CRAZY FOR A CAR WITH 65K MILES ON ASPHALT ROADS. I FEEL FOR THE PEOPLE WHO HAVE HAD TIRES PUNCTURED BY THE BROKEN SPRINGS AND I TOO AM STILL CONCERNED ABOUT MY WIFE DRIVING THE CAR ON THE INTERSTATE, EVEN WITH THE DIFFERENT BRAND STRUTS/SPRINGS. *TR

Mileage: 64,800

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT SHE WAS MADE AWARE BY AN INDEPENDENT MECHANIC DURING A ROUTINE MAINTENANCE THAT THE STRUT MOUNTS WERE WORN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

Mileage: 28,000

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. WHILE TURNING THE VEHICLE AT A LOW SPEED, THE CONTACT HEARD A LOUD NOISE NEAR THE STEERING COLUMN. THE NOISE WAS HEARD FOR SIX MONTHS. THE DEALER STATED THAT THE STRUT MOUNTS AND SPRING TUBS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

Mileage: 33,000

WHILE CAR WAS SITTING IN DRIVEWAY (GETTING WASHED), I HEARD LOUD POP AND FRONT END DROPPED A COUPLE OF INCHES. RIGHT FRONT COIL SPRING SPONTANEOUSLY BROKE. CAR HAS BEEN VERY GENTLY DRIVEN FOR 3 YEARS, 28,000 MILES. *TR

Mileage: 28,000

2011 NISSAN VERSA WAS TAKEN INTO THE DEALERSHIP FOR NOT SHIFTING OUT OF PARK. AT THE TIME, POWERTRAIN WARRANTY WAS NO LONGER IN EFFECT. DEALER ADVISED, THAT THE SHIFTER SOLENOID IS NOT FUNCTIONING AND NEEDS TO BE REPLACED. THE COST FOR THE SHIFTER SOLENOID IS APPROXIMATELY $600.00 DOLLARS. I CONDUCTED A RESEARCH AND DISCOVERED NISSAN HAS THIS PROBLEM WITH MOST OF THEIR VEHICLES AT LOW MILEAGE. NISSAN HAS NOT ISSUED A RECALL ON THE VEHICLE. IN ADDITION, THE SUSPENSION IS ALSO MAKING NOISES AND HAS BEEN DIAGNOSED BY AN AUTOMOTIVE TECHNICIAN, WHO HAS ADVISED THE STRUT NEEDS TO BE REPLACED. THE VEHICLE MAKES CLICKING NOISED WHEN TURNING TO THE RIGHT OR LEFT. THE COST FOR OEM STRUT IS APPROXIMATELY $ 200.00. I AM HAVING TO MANY ISSUES WITH THIS VEHICLE AND CONSIDERED TO TRADE IT IN IF NISSAN DOES NOT RECALL VEHICLES. *TR

Mileage: 37,678

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE VEHICLE MADE A KNOCKING NOISE WHEN ATTEMPTING TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE STRUT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. *TR

Mileage: 55,000